1 to 25 of 45 1st Line Engineer Jobs in England

1st Line Support Engineer - Progressive Role Gloucester Up to £22k DOE Junior Position - Suitable for candidates with up to 1/2 years experience Impressively growing MSP moving into new offices! Description The IT Support Department is responsible for supporting and maintaining our customers IT … various clients Managing own workload of tickets to ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular more »

Position: 1st Line Support Location: Bromley Salary: £30,000 Benefit: * Company pension * Gym membership * On-site parking * Private medical insurance * Sick pay Excited about diving into the dynamic realm of IT support? A trailblazing tech enterprise with a 25-year track record of innovation is on the … lookout for a skilled individual to join their team as a 1st Line Support Analyst. About Us: We thrive on innovation, continuously pushing the boundaries of technology for over two decades. We've been pioneers in reshaping the digital landscape, offering groundbreaking solutions globally. Joining our team … means becoming part of a vibrant community committed to excellence, creativity, and ongoing advancement. As a 1st Line Support Analyst, you'll play a pivotal role in our mission to provide outstanding technical support to our clients. You'll engage with cutting-edge technology, tackle complex challenges more »

Week Monday to Friday. Shifts to be confirmed. Expected Duration 18 Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Team working Excellent telephone manner Strong communication skills Knowledge of Windows OS Microsoft Office packages Ability to solve issues Good … Employer GENMAR (UK) LTD Established over 25 years with an enviable reputation for exceeding customer expectations, and low staff turnover, they require an engineer to join their Support & Services team. Recognised as the longest established MSP in the area they offer a wealth of IT services such as more »

1st Line Application Support Engineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role This is an excellent 1st Line Application Support Engineer role, working for a company with a growing reputation in their field. The 1st Line Support Engineer will have excellent all-round IT support skills, be a great communicator and be a problem solver. They will … provide end user support for the company's application. The Company The 1st Line Support Engineer will join a leader in the healthcare software industry. The 1st Line Support Engineer will contribute to a supportive team environment, which rewards hard more »

Job Title: 1st Line Support Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working … committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk more »

North America, Australia, and Japan, our clients operate across various sectors, including automotive, retail, technology, and rail. Your New Role As a First Line Network Engineer, you'll play a vital role in ensuring the smooth operation of our network infrastructure. Your responsibilities will include managing more »

A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and … Azure. This role offers the opportunity to work with senior stakeholders in the organisation and be part of a growing, innovative organisation. Responsibilities Provide 1st Line IT Support (Helpdesk and Deskside) User administration within Azure, SharePoint and Microsoft 365 Provide exceptional Service Support and Customer Service to … the Acquired Business, via Deskside Support, Email and Telephone Requirements Minimum 4 years experience in 1st line/technical support Strong experience with Microsoft 365 and SharePoint Good experience working in a cloud environment, preferably Azure Excellent communication skills Strong technical background This is a permanent role more »

to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1st Line Support Technician to join a growing team. This role requires a self-motivated engineer with excellent communication skills and … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1st line support 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of-hours support more »

with promptly, efficiently, competently, and professionally. Providing remote technical support for computer applications and hardware, including. Ensure incidents and requests are completed in line with KPI targets and SLA objectives. Provide support documentation to colleges and end users to assist with the sharing of knowledge, providing training and … limited to: PC’s, Laptops, Servers, Photocopiers, Printers, Backups, Office 365, Active Directory, Phone System etc. Previous Experience and Knowledge: 1 years’ experience of 1st line support/delivery. Ideally some knowledge of ITIL and Service Desk operations. Clear communication skills using all media, tailored appropriately for more »

Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis more »

to acquire 70 sites in France, they are expanding their team to ensure seamless support and outstanding service. They are seeking two French-speaking 1st Line Engineers to join their team, based full-time at their new Tottenham Court Road office. As a 1st Line Engineer, you will be the first point of contact for their clients, providing essential Microsoft support on their service desk. Key Responsibilities : Respond to and resolve incoming technical support requests via phone, email, and ticketing system. Provide efficient and effective support for Microsoft products and services. … Troubleshoot and diagnose technical issues, escalating complex problems to 2nd and 3rd line support when necessary. Maintain detailed and accurate records of support requests and resolutions. Collaborate with team members to improve support processes and client satisfaction. Requirements : Fluency in French and English. A minimum of three years more »

1st Line Support Engineer My client, a large MSP based in Kent, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance to end … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1st Line, First Line, IT Support Engineer, IT Support Analyst, IT Engineer, Junior IT Support Locations: Kent more »

Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1st Line IT Support Engineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric service to … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1st Line Support via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd line Support Consultants when … needed Liaise with 3rd party vendors Prioritising workloads and complete service desk tickets in line with SLAs Ensuring documentation is accurate Required Skills: Exceptional verbal and written communication skills Exceptional customer service skills Can do attitude, and willingness to learn new skills Windows Desktop Operating Systems Windows Server more »

A fast-growing property management company is looking for a 1st Line Support Engineer to join their IT team as they refresh their strategy and build out the team. In this role you will work in a small team supporting end users in person and … Azure. This role offers the opportunity to work with senior stakeholders in the organisation and be part of a growing, innovative organisation. Responsibilities Provide 1st Line IT Support (Helpdesk and Deskside) User administration within Azure, SharePoint and Microsoft 365 Provide exceptional Service Support and Customer Service to … the Acquired Business, via Deskside Support, Email and Telephone Requirements Minimum 4 years experience in 1st line/technical support Strong experience with Microsoft 365 and SharePoint Good experience working in a cloud environment, preferably Azure Excellent communication skills Strong technical background This is a permanent role more »

1st Line Support Engineer £22,000 - £25,000 plus benefits including training and certifications London, NW1 Key Words: IT Support, MSP, Managed Services, IT Managed Services, 1st Line, 2nd line, Service Desk, Helpdesk, Help Desk, PC, Active Directory, Cloud, Office … a minimum of a year’s IT experience, to join their team on a permanent basis. This is a varied and interesting role covering 1st and some 2nd line support as well as some IT projects. This role will give you the chance to play a key … role in a growing team and gain exposure to the most up to date and a wide variety of technology. 1st Line Support Engineer Duties: To be part of a small team responsible for all incoming client requests, triaging and progressing all support requests via more »

1st Line Support Engineer - MSP - £28 ,000 + on-call/call out fees Middlewich/Cheshire An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st/2nd Line Support Engineer … good knowledge of Windows Server, Virtualisation and Networking & Security to join the experienced team. As Support Engineer you will have gained significant 1st line helpdesk experience providing varied technical support to customers and potentially had exposure to on-site support. It would be highly beneficial more »

with promptly, efficiently, competently, and professionally. Providing remote technical support for computer applications and hardware, including. Ensure incidents and requests are completed in line with KPI targets and SLA objectives. Provide support documentation to colleges and end users to assist with the sharing of knowledge, providing training and … limited to: PC’s, Laptops, Servers, Photocopiers, Printers, Backups, Office 365, Active Directory, Phone System etc. Previous Experience and Knowledge: 1 years’ experience of 1st line support/delivery. Ideally some knowledge of ITIL and Service Desk operations. Clear communication skills using all media, tailored appropriately for more »

and be able to operate in a busy office environment. You will provide our customers with the highest level of customer service, whilst providing 1st line technical support. Role Create a positive first impression and experience for all who contact our organisation. Greeting callers in a pleasant … relationships with our customers, and suppliers always. Be the first point of contact for inbound enquiries from our customer base, carry out first line checks, and escalating tickets and calls to the relevant service team members; this will include but is not limited to mobile, hosted, connectivity & IT … Week Monday to Friday. Shifts to be confirmed. Expected Duration 18 Months Positions Available 1 Closing Date Monday, 24th June 2024 Start Date Monday, 1st July 2024 Desired Skills Strong communicator Confident High level of customer service Good telephone manner Qualifications 5 GCSE's including English and Maths GCSE more »

Job Title : 1st Line Engineer Location: Multiple Campus locations, Portsmouth Salary: £22,600.00 - £23,277.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 1st Line Engineer here at COPC, your role will consist of providing essential technical support, addressing and resolving IT issues for … duration of the advert. We do not accept CV's from agencies for these roles. Candidates with the experience or relevant job titles of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk more »

1st Line IT Service Desk Engineer An exciting opportunity has become available for a full time 1st Line Support Engineer to join our friendly service desk team based in Devizes. The successful candidate will earn up to £26,000 per … all incidents and events. BAU support for customer portfolio. Resolving incidents from customers and other colleagues. Escalating incidents and requests to the 2nd Line resolver group, when required. Answering Service Desk queue phone calls and logging tickets comprehensively, capturing all required information. Using face-to-face, telephone and … contributory pension scheme Whats next? Its easy! Click APPLY now! We cant wait to hear from you! Your data will be handled in line with GDPR. more »

1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »

Are you ready to take the next step in your Technical Support career? Here's your chance to join a dynamic and multi-award-winning technology company in Doncaster. We're looking for passionate individuals who are eager to make more »

Title: Contract 1st Line Support Engineer Office Location: Kettering (Monday to Friday - 09:00-17:00) Duration: 1 month (with potential for rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis more »

This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … days with option to buy and sell Childcare vouchers Yearly pay reviews Health cash plan Hours: Core hours are 8am-6pm. If this 1st Line Support Engineer role is of interest then please apply now. more »

Junior 1st Line IT Support Field Engineer 22k-25k dependant on experience – 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop. A wonderful opportunity has arisen at a leading provider of … the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role. As their field engineer/1st Support Engineer, your focus will be to build and maintain efficient computer systems and networks Setting up workstations with computers and relevant more »