1st Line Engineer Jobs in England

First Line Engineer
UK > England

The median First Line Engineer salary in England is £25,250 per year according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 715 783 990
Rank change year-on-year +68 +207 -220
Permanent jobs requiring a 1st Line Engineer 118 162 153
As % of all permanent jobs advertised in England 0.14% 0.17% 0.12%
As % of the Job Titles category 0.15% 0.19% 0.12%
Number of salaries quoted 112 155 140
10th Percentile £21,250 £22,000 £19,750
25th Percentile £22,500 £23,500 £20,625
Median annual salary (50th Percentile) £25,250 £26,000 £23,500
Median % change year-on-year -2.88% +10.64% +6.82%
75th Percentile £27,500 £28,750 £27,250
90th Percentile £34,425 £31,800 £29,750
UK median annual salary £26,000 £25,000 £23,750
% change year-on-year +4.00% +5.26% +7.95%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,360 84,735 126,842
% of permanent jobs with a recognized job title 94.46% 91.51% 96.10%
Number of salaries quoted 60,202 53,671 75,665
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,160 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,567 £60,000
Median % change year-on-year -11.67% +0.95% +9.09%
75th Percentile £72,000 £82,500 £80,000
90th Percentile £91,225 £100,000 £97,500
UK median annual salary £52,750 £60,000 £60,000
% change year-on-year -12.08% - +9.09%

1st Line Engineer
Job Vacancy Trend in England

Job postings that featured 1st Line Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for 1st Line Engineer in England

1st Line Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing 1st Line Engineer in England.

Salary trend for 1st Line Engineer in England

1st Line Engineer
Salary Histogram in England

Salary distribution for jobs citing 1st Line Engineer in England over the 6 months to 29 April 2024.

Salary histogram for 1st Line Engineer in England

1st Line Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 1st Line Engineer within the England region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +7 36 £24,500 -2.00% 12
North of England +34 27 £23,000 -11.54% 4
London +115 20 £27,500 -1.79% 2
North West +13 19 £23,000 -9.80% 3
South West -13 16 £27,000 - 5
Midlands -8 11 £25,500 +2.00% 8
East of England +4 8 £25,000 - 6
East Midlands -29 6 £25,500 +2.00% 5
North East - 5 £22,000 -
West Midlands +23 4 £26,116 +5.52% 3
Yorkshire +82 3 £23,500 -9.62% 1
1st Line Engineer
UK

1st Line Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 29 April 2024, 1st Line Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring 1st Line Engineer in the job title.

1 82 (69.49%) Microsoft 365
2 79 (66.95%) Windows
3 65 (55.08%) Active Directory
4 60 (50.85%) Microsoft
5 48 (40.68%) Social Skills
6 47 (39.83%) Customer Service
7 42 (35.59%) Windows Server
8 30 (25.42%) Azure
9 25 (21.19%) Problem-Solving
10 24 (20.34%) Microsoft Office
11 22 (18.64%) Service Delivery
12 21 (17.80%) VMware
12 21 (17.80%) Windows 10
13 19 (16.10%) Microsoft Exchange
13 19 (16.10%) SLA
14 18 (15.25%) Degree
15 17 (14.41%) ITIL
15 17 (14.41%) Firewall
16 15 (12.71%) Microsoft Certification
17 14 (11.86%) VPN
17 14 (11.86%) Entra ID
18 13 (11.02%) WAN
19 12 (10.17%) Finance
20 11 (9.32%) LAN
20 11 (9.32%) VoIP
21 10 (8.47%) VLAN
21 10 (8.47%) Service Management
21 10 (8.47%) Remote Desktop
21 10 (8.47%) Microsoft Intune
22 9 (7.63%) VMware Infrastructure

1st Line Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (16.10%) Microsoft Exchange
2 5 (4.24%) Exchange Server 2010
2 5 (4.24%) Exchange Server 2013
3 3 (2.54%) SharePoint
Applications
1 24 (20.34%) Microsoft Office
2 9 (7.63%) Microsoft Excel
3 5 (4.24%) MS Visio
Cloud Services
1 82 (69.49%) Microsoft 365
2 30 (25.42%) Azure
3 14 (11.86%) Entra ID
4 4 (3.39%) Amazon EC2
4 4 (3.39%) AWS
4 4 (3.39%) WhatsApp
5 2 (1.69%) Google Workspace
5 2 (1.69%) Mimecast
5 2 (1.69%) OneDrive
6 1 (0.85%) Cloud Computing
6 1 (0.85%) Nutanix
Communications & Networking
1 17 (14.41%) Firewall
2 14 (11.86%) VPN
3 13 (11.02%) WAN
4 11 (9.32%) LAN
4 11 (9.32%) VoIP
5 10 (8.47%) Remote Desktop
5 10 (8.47%) VLAN
6 6 (5.08%) DHCP
6 6 (5.08%) Wireless
7 5 (4.24%) Broadband
7 5 (4.24%) TCP/IP
7 5 (4.24%) Unified Communications
7 5 (4.24%) Wi-Fi
8 4 (3.39%) DNS
9 3 (2.54%) Internet
10 2 (1.69%) ADSL
10 2 (1.69%) IPsec
11 1 (0.85%) Intranet
11 1 (0.85%) Network Security
11 1 (0.85%) Skype
Database & Business Intelligence
1 7 (5.93%) Amazon RDS
General
1 48 (40.68%) Social Skills
2 12 (10.17%) Finance
3 6 (5.08%) Analytical Skills
3 6 (5.08%) Organisational Skills
3 6 (5.08%) Retail
4 5 (4.24%) Public Sector
5 4 (3.39%) Manufacturing
5 4 (3.39%) Telecoms
6 3 (2.54%) Games
7 2 (1.69%) Fire and Rescue
7 2 (1.69%) Law
7 2 (1.69%) Local Government
8 1 (0.85%) Legal
8 1 (0.85%) Publishing
Miscellaneous
1 8 (6.78%) Driving Licence
2 7 (5.93%) Management Information System
3 5 (4.24%) PMI
4 4 (3.39%) Replication
5 3 (2.54%) Self-Motivation
5 3 (2.54%) Smartphone
6 1 (0.85%) Data Protection Act
6 1 (0.85%) Linux Command Line
Operating Systems
1 79 (66.95%) Windows
2 42 (35.59%) Windows Server
3 21 (17.80%) Windows 10
4 9 (7.63%) Linux
5 6 (5.08%) Windows Server 2012
5 6 (5.08%) Windows Server 2019
6 5 (4.24%) Windows Server 2008
7 4 (3.39%) Debian
8 3 (2.54%) Windows 8
9 2 (1.69%) Windows 7
10 1 (0.85%) Mac OS
10 1 (0.85%) Windows Server 2016
Processes & Methodologies
1 47 (39.83%) Customer Service
2 25 (21.19%) Problem-Solving
3 22 (18.64%) Service Delivery
4 17 (14.41%) ITIL
5 10 (8.47%) Service Management
6 8 (6.78%) Customer-Centricity
7 5 (4.24%) Artificial Intelligence
7 5 (4.24%) Capacity Planning
7 5 (4.24%) Change Control
7 5 (4.24%) Change Management
7 5 (4.24%) Cybersecurity
7 5 (4.24%) ITSM
7 5 (4.24%) Mentoring
8 4 (3.39%) Software Testing
8 4 (3.39%) Ticket Management
9 3 (2.54%) DevOps
9 3 (2.54%) Infrastructure Engineering
9 3 (2.54%) Mathematics
9 3 (2.54%) Project Delivery
10 2 (1.69%) Problem Management
Programming Languages
1 5 (4.24%) SQL
2 1 (0.85%) PowerShell
Qualifications
1 18 (15.25%) Degree
2 15 (12.71%) Microsoft Certification
3 7 (5.93%) ITIL Foundation Certificate
4 5 (4.24%) DBS Check
4 5 (4.24%) PMI Certification
4 5 (4.24%) Security Cleared
5 4 (3.39%) CCNA
5 4 (3.39%) Cisco Certification
5 4 (3.39%) MCITP
5 4 (3.39%) Network+ Certification
6 3 (2.54%) A+ Certification
7 1 (0.85%) BPSS Clearance
7 1 (0.85%) MCP
Quality Assurance & Compliance
1 19 (16.10%) SLA
2 4 (3.39%) GDPR
System Software
1 65 (55.08%) Active Directory
2 9 (7.63%) VMware Infrastructure
3 4 (3.39%) Hyper-V
3 4 (3.39%) vSphere
4 1 (0.85%) VirtualBox
4 1 (0.85%) XenApp
4 1 (0.85%) XenDesktop
Systems Management
1 10 (8.47%) Microsoft Intune
Vendors
1 60 (50.85%) Microsoft
2 21 (17.80%) VMware
3 9 (7.63%) Apple
3 9 (7.63%) Cisco
4 6 (5.08%) Fortinet
5 5 (4.24%) BT
5 5 (4.24%) Juniper
5 5 (4.24%) Mitel
5 5 (4.24%) Veeam
6 3 (2.54%) Citrix
7 2 (1.69%) ConnectWise
7 2 (1.69%) Google
7 2 (1.69%) N-able
7 2 (1.69%) ServiceNow
7 2 (1.69%) SolarWinds
7 2 (1.69%) Sophos
8 1 (0.85%) Avaya
8 1 (0.85%) HP
8 1 (0.85%) Progress
8 1 (0.85%) Ubiquiti