Remote 2nd Line Support Jobs in England

1 to 25 of 30 2nd Line Support Jobs in England with Remote Work Options

2nd Line Support Engineer

Andover, Hampshire, United Kingdom
Hybrid / WFH Options
VIQU Limited
Security Cleared 2nd Line Support Engineer Security Cleared 2nd Line Support Engineer required on an initial 3-month contract. The 2nd Line Support Engineer will be joining an existing team, tasked with onboarding users, general … BAU 2nd Line Support and assisting with closing tickets on a busy Service Desk, all within a M365 environment. 2nd Line Support Engineer - Technical Skills/Experience required: Current Security Clearance (or previously held SC Clearance) Prior experience within an … IT Support/2nd Line role Windows 10/11 – Administration and Support Microsoft EUC Stack – joiners, leavers and movers Office 365 – Administration and Support Deployment experience using SCCM/Intune Active Directory experience Experience with ticket management systems Experience in more »
Employment Type: Contract
Rate: £250 - £300/day
Posted:

1st / 2nd Line - IT Support Engineer

Central London, Farringdon Without, United Kingdom
Hybrid / WFH Options
Mackenzie Jones IT
1st/2nd Line - IT Support Engineer. £36k + Benefits Package. Central London - Onsite - Monday to Friday - 9.00m to 5.30pm. Permanent. T6/MN/18765. Must be Eligible to work in the UK. Role: 1st/2nd Line Support … remotely. Participate to the IT budgeting process & IT Strategy. Managing Licences & Support contracts on hardware & software. Technical Skills - Experience Required: 1st/2nd Line IT Support Engineer - system administrator - demonstrable experience. Support VIP & End Users - approximately 50 Users at Head Office. … work from home occasionally. Benefits Package: 25 days holiday + 8 Bank Holidays Pension/Training & Career progression opportunities/Yearly Salary Review. Keywords: 2nd Line IT Support Engineer, VIP Support, 2nd Line IT Support Engineer, JAMP Pro more »
Employment Type: Permanent
Salary: £36000/annum Benefits Package
Posted:

2nd Line Support Engineer

Bicester, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
Job Title: 2nd Line Support Engineer Location: Bicester (hybrid) Type: Full-time, Permanent Industry: Managed Service Provider (MSP) Salary: £25,000- 28,000 per annum About the Role: We are currently recruiting for an experienced 2nd Line Support Engineer to … of clients across multiple sectors, handling more complex technical issues, and playing a key role in supporting day-to-day IT operations. As a 2nd Line Support Engineer, you will be responsible for resolving escalated service desk tickets and troubleshooting a variety of hardware and … the ability to work effectively in an onsite environment, where direct interaction with clients will be key. Key Responsibilities: Escalated Support: Provide 2nd line technical support, resolving escalated tickets from the 1st line support team. Troubleshooting: Diagnose and resolve more »
Employment Type: Permanent
Salary: £26,000
Posted:

2nd Line Support Engineer

Sheffield, South Yorkshire, United Kingdom
Hybrid / WFH Options
Andy File Associates Ltd
2nd Line Support Engineer - Sheffield Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Job Title : 2nd Line Support Engineer Location : Sheffield (Hybrid working available) Salary : Up to … Our Client is a fast-growing IT services provider specialising in cloud solutions and modern IT infrastructure. Job Description : We are looking for a 2nd Line Support Engineer to join our clients team. The ideal candidate will have solid experience in IT support … who can efficiently handle technical issues, assist with service delivery, and contribute to the continuous improvement of support processes. Key Responsibilities : Provide 2nd line technical support for a wide range of client issues, including troubleshooting, resolving incidents, and managing service requests. Support more »
Employment Type: Permanent
Salary: £35000/annum up to
Posted:

2nd Line Support / Desktop Support - Law Firm Guildford

Guildford, Surrey, South East, United Kingdom
Hybrid / WFH Options
Circle Group
2nd Line Support/Desktop Support - Law Firm Guildford Keywords: 1st Line, 2nd Line, IT Support, Service Desk Analyst, IT Analyst, IT Technician, IT Engineer, Support Engineer Office 365, Windows, Azure, Intune, AD, DNS … Solicitors, Law I'm working alongside a leading Law Firm, with offices across the country, looking to expand their IT team with a new 2nd Line Support Engineer. The company is always expanding, after doubling their IT and Solution Delivery Team last year, they are … it would be great if you have experience in the Legal Sector but it's not essential. You'll be stepping in to a 2nd Line role, with your HQ as Guildford with travel to Reading and sometimes London so it would be preferable if you have more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

2nd Line Support Engineer

Swindon, Wiltshire, South West, United Kingdom
Hybrid / WFH Options
Rise Technical Recruitment Limited
2nd Line Support Engineer Swindon £32,000-£37,000 + 33 Days Holiday + Healthcare Cash Plan + Retail Discounts + EAP + Life Insurance + Package Excellent opportunity for a 2nd Line Support Engineer with a strong experience of … 5pm, and then 9:30am-6pm. This is a fully on-site position with no home working. The ideal candidate will be an experienced 2nd Line Support Engineer with excellent communication skills. Candidates must be familiar with Windows 10 and 11, Intune, Defender, O365, Azure … opportunity to join an established business offering a collaborative and welcoming team environment, a technically fascinating work-load, and a great package! The Role: *2nd Line Support *On-phone and email-based support *Working with a ticketing system *Shifts: 7:30am-3:30pm more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

2nd Line Support Engineer

Chester, Cheshire, North West, United Kingdom
Hybrid / WFH Options
CNS IT Limited
2nd Line Support Engineer Location: Chester, CH1 6LT Salary: £26,000 to £34,000 depending on experience and qualifications + Annual Bonus Contract: Full Time, Permanent This is an exciting opportunity to join an established (18 years and counting) and successful IT Support … kitchen facilities Onsite parking available immediately outside our offices Our engineers have received a pay rise & bonus every year for the last 18 years! 2nd Line Support Engineer - The Role: The role involves the support of a wide range of IT systems, site … s and Laptops Onsite, network maintenance and installation of network equipment, routers, switches, wireless access points etc. Onsite, site assessment and auditing current equipment 2nd Line Support Engineer - Candidate Requirement: UK Driving Licence Experience dealing with multiple companies, providing IT infrastructure support Proven more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

2nd Line IT Support Engineer

Bristol, United Kingdom
Hybrid / WFH Options
In Technology Group
2nd Line IT Support Engineer - Bristol - £32,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area: Bristol Salary: £27,000 - £32,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com (phone number removed) Interviewing Immediately - Please apply ASAP! Built on a more »
Employment Type: Permanent
Salary: £28000 - £32000/annum Hybrid Working
Posted:

2nd Line Support

Farringdon, Greater London, United Kingdom
Hybrid / WFH Options
Metropolitan Thames Valley
and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. Role: 2nd Line Support Engineer Job Type: Full-Time Permanent Salary: £35,027 - £36,870 Location: Farringdon, EC1N MTVH are currently recruiting … for a 2nd Line Support Engineer to join our busy Service Desk, helping to ensure that the team meet our users? expectations in providing support. This role is 5 days a week in the office, consisting of a rota that is created every two weeks … hours of either 8:00-16:00, 09:00-17:30 or 09:30 ? 18:00. The key responsibilities are: To provide end user 2nd Line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI?s and more »
Employment Type: Permanent
Salary: £30000 - £40000/annum
Posted:

Support Engineer, 2nd line, COR6959

Bristol, Almondsbury, Gloucestershire, United Kingdom
Hybrid / WFH Options
Corriculo
Support Engineer, 2nd line, COR6959 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company. The Role In a varied … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2nd line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2nd line IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »
Employment Type: Permanent
Salary: £25000 - £32000/annum Benefits
Posted:

2nd Line Support Engineer

London Area, United Kingdom
Hybrid / WFH Options
Fitzrovia IT Limited
2nd Line Support Engineer Up to £35,000 DOE London – Hybrid working (3 or 4 days onsite/in office, 1 or 2 days remote) Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced senior 1st line engineer looking for that next step in their career. You will take … and effective Problem Management. Job Specifications: Essential Experience MSP background 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 – 2022 Microsoft 365 Support more »
Posted:

2nd Line IT Support Engineer

City of London, London, United Kingdom
Hybrid / WFH Options
In Technology Group
Join Our Team as a Support Engineer! Are you a skilled IT professional with a passion for solving complex technical issues? Do you … thrive in a dynamic environment, providing top-notch support and ensuring seamless operations? If so, we want you on our team! Position: 2nd Line IT Support Engineer Location: Central London (Remote and On-Site) About the Role: * As a Support Engineer … you will play a crucial role in delivering exceptional second-line technical support for our hardware, software, network, and system-related issues. You will troubleshoot and resolve escalated incidents, ensuring adherence to our service level agreements and resolution targets. Your expertise will not only solve complex more »
Employment Type: Permanent
Salary: £33000 - £40000/annum Great Benefits and Training
Posted:

2nd Line Support Engineer

England, United Kingdom
Hybrid / WFH Options
Node4
starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 2nd line support engineer you will provide the customer facing interface for support queries, while also working in conjunction … with 1st and 3rd line teams to provide a cohesive experience for clients. You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution and if required timely escalate to 3rd line. An excellent line … capacity or hybrid working at our Newbury, but this role will require you to be onsite 2 days per week in Reading. Overall, our 2nd line support engineers are the focal point of our managed services team providing first class support to our more »
Posted:

2nd Line IT Support Technician

Norwich, Norfolk, United Kingdom
Hybrid / WFH Options
Syntax Consultancy Ltd
2nd Line IT Support Technician Permanent Norwich (Hybrid) £28,000 - £36,000 (DOE) We are seeking a 2nd Line IT Support Technician with strong expertise in Windows Server and IT networking. The ideal candidate will also have experience working in … experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport preferred. Technical Environment: Windows more »
Employment Type: Permanent
Salary: £28000 - £36000/annum
Posted:

2nd Line IT Support Technician

Norwich, Norfolk, East Anglia, United Kingdom
Hybrid / WFH Options
Syntax Consultancy Limited
2nd Line IT Support Technician Permanent Norwich (Hybrid) £28,000 - £36,000 (DOE) We are seeking a 2nd Line IT Support Technician with strong expertise in Windows Server and IT networking. The ideal candidate will also have experience working in … experience + tasks include: Supporting, installing, configuring and maintaining IT networks, Windows Server and Desktop technical environments. Troubleshooting, diagnosis and IT problem resolution to 2nd line level. Project based work including IT deployments, migrations and upgrades. Full UK Driving Licence and own transport preferred. Technical Environment: Windows more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

2nd Line Support Engineer

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Sterling Bridge Limited
Role : 2nd Line Support Engineer Location : Southampton Salary : £28,000 - £30,000 We are recruiting for a leading UK E-Com brand who have taken social media by storm! With the rapid expansion of their Team they are looking for talented 2nd Line IT Support Candidates to work with end-users and support IT infrastructure. This role includes hybrid working, flexible hours, paid training and a fun exciting start-up culture. Exclusive Benefits: Highly Competitive Annual Salary (£28,000 - £30,000) Hybrid Working Paid Training & Certifications Popular more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

2nd Line Support Engineer

Southampton, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Sterling Bridge Limited
Role : 2nd Line Support Engineer Location : Southampton Salary : £30,000 - £35,000 We are working with a leading MSP in Southampton looking for an experienced 2nd Line Engineer to join the Team. In this role you will be working closely with Azure more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

2nd Line Support Engineer

Exeter, Devon, United Kingdom
Hybrid / WFH Options
DK Recruitment
DK Recruitment are seeking a 2nd Line Engineer Engineer on behalf of our client based in Exeter. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the forefront of … technology enabling businesses to consistency benefit from their IT. Duties Provide 2nd Line Support either directly from the customer or escalated from the 1st line team Provide assistance by phone, email and/or using a ticket management system Update the internal knowledgebase … with issue resolution details Tech stack Microsoft Remote Desktop Services Network Support Office 365 & Azure PowerShell Windows Server Location: Exeter/2 days per week WFH. Benefits: Paying up to £32,000 DOE. 24 days annual leave + bank holidays increasing with length of service Fully funded training more »
Employment Type: Permanent
Posted:

IT Support Engineer 2nd line Windows 0365

Loughborough, Nottinghamshire, East Midlands
Hybrid / WFH Options
Client Server
IT Support Engineer (2nd line Windows 0365) Nr. Loughborough onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and network support, data centres and IT consultancy. As an IT Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks from scratch through to deploying … rise) Pension Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this IT Support Engineer (2nd line Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »
Employment Type: Permanent
Salary: £30,000 - £40,000
Posted:

IT Support Engineer 2nd line Windows 0365

Loughborough, Leicestershire, East Midlands, United Kingdom
Hybrid / WFH Options
Client Server
IT Support Engineer (2nd line Windows 0365) Nr. Loughborough onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and network support, data centres and IT consultancy. As an IT Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks from scratch through to deploying … rise) Pension Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this IT Support Engineer (2nd line Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

2nd Line IT Support Engineer

Crawley, West Sussex, South East, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
2nd Line IT Support Engineer - Crawley - £35,000 (DOE) - Hybrid Working! Role : 2nd Line IT Support Engineer Areas : Crawley Salary : £28,000 - £35,000 (DOE) - Hybrid Working! I am working on an exciting new opportunity with my client. We are … the rapidly growing and dynamic team based in Crawley This is a brilliant chance to progress your career to the next step, 3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

2nd Line IT Support

Gloucestershire, South West, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

2nd Line IT Support / White Glove Service

City Of London, England, United Kingdom
Hybrid / WFH Options
Eutopia Solutions
2nd Line IT Support/White Glove Service We are partnering with our client, a Global Professional Services organisation, as they look to recruit an experienced 2nd Line IT Support professional to join their London team. The role has arisen … due to internal promotion and provides onsite IT support to users and guests in their City of London office. This is a varied front facing role, and you will be part of a team offering support across hardware, software, applications and systems. Alongside troubleshooting issues, you … and are committed to ongoing professional development and training. Skills and experience required: A wide range of proven experience in relation to technology support, including hardware, software, applications and AV Experience in offering face to face/deskside support Applicants with experience having worked in the more »
Posted:

2nd Line Support Engineer

Amersham, England, United Kingdom
Hybrid / WFH Options
Reboot Recruit
2nd Line Engineer Amersham/Hybrid (3-4 days Office based) Up to £35k + Benefits We are currently working with an organization who offers comprehensive digital enablement services, with a focus on delivering managed and professional solutions across four primary sectors: Construction, Retail & Hospitality, SMEs, and … With over two decades of experience, they provide a full spectrum of technology services, from consultancy and design to implementation, ongoing management, and support of technological systems. Their mission is to excel in their field, and to achieve this, they seek team members who are eager to learn … positive attitude are crucial qualities. In return, they offer a dynamic and supportive environment that fosters growth and development. The Role To provide second line support to clients. The role will be a hybrid of home working, office working and visiting client sites when required. You more »
Posted:

2nd Line Support Engineer – O365, Sharepoint, Teams, Onedrive

Ipswich, England, United Kingdom
Hybrid / WFH Options
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
days a week working on deskside and remote worker tickets. You must have experience supporting Microsoft technologies. Key Skills: Proven MSP Experience at 2nd Line O365/Teams/Sharepoint/Onedrive/Windows Strong communication skills. Ability to speak with anyone within the business. Responsibilities Provide … second-level support to clients. You will support the 1st and 2nd line teams to resolve issues that come into the Service Desk (deskside/remote) Ensure that incidents are resolved promptly to meet defined service level targets. Complete relevant and skilled investigations more »
Posted:
2nd Line Support
England
10th Percentile
£26,750
25th Percentile
£29,750
Median
£33,500
75th Percentile
£38,750
90th Percentile
£45,000