this will be a crucial role for the business as you will be responsible for the accuracy and Integrity of there ConfigurationManagementDatabase (CMDB). The successful candidate will take ownership of building relationships with various teams across the business to ensure the management and optimisation of the CMDB … several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management Responsibilities: CMDBConfiguration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services, and assets. Use Discovery to automatically discover and … insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Skills and Experience Experience administering and managing a CMDB (ConfigurationManagementDatabase) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. more »
in Service Management technical delivery in ServiceNow and one or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you more »
Application, and Infrastructure groups in region. and promote change control processes to ensure compliance and protect service. asset management processes in region and improve CMDB accuracy. and control Standard Operating Procedure (SOP’s) for IT processes. and demonstrate an “Automation First” thinking. Deliver best fit use cases for automation. with more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow more »
london, south east england, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow more »
support teams to ensure any potential CI's are correctly identified and managed through a quality release management deployment programme. •Ensure that the CMDB is updated with Release updates when a Change is implemented. •Required to provide wider support within the ConfigurationManagement space where required. •Develop more »
knowledge of ITIL Framework and ITIL v4. Thorough knowledge of IT service management principles, procedures, and optimal methodologies Strong experience with ITIL Tools and CMDB Expertise in Service Integration & Management Operating Models. Experience managing IT Outsourced Suppliers Experience with and understanding of IT technical infrastructure, services, and/or architecture. more »
projects and purchasing requirements Requirements: Proven experience in IT asset management and procurement Intermediate Excel skills; Power BI experience is advantageous Familiarity with ServiceNow CMDB or similar software Strong skills in vendor management and contract oversight Excellent organisational and communication abilities Desired Skills: Knowledge of ServiceNow, MS Windows, MS Office more »
london, south east england, United Kingdom Hybrid / WFH Options
eTeam
practices. ESSENTIAL SKILLS - **ServiceNow** subject matter expert with 7+ hands-on experience in ServiceNow applications/modules (TSM [or CSM/ITSM], TNI [or CMDB], OMT, FSM, TSOM [or ITOM], GRC, SecOps). - Good knowledge of Products & Service Catalog – PSR hierarchy, Inventory and the common design patterns like Catalog-Driven more »
implementation of solutions. This role will allow extensive ServiceNow training and upskilling. Our client is looking for someone who possesses experience in ITOM/CMDB/Discovery work. Essential skills for this role include ITIL processes, Developing solutions with ServiceNow. Core Responsibilities: * Developing complex solutions, carry out impact assessments to more »
thin client and locally-installed business applications where required • Work with IT to ensure local applications work and perform consistently on devices • Ensure the CMDB/Asset Database is kept up to date in relation to user allocation and that assets are retrieved when users leave the organisation Account Managementmore »
using Business Rules, Client Scripts, Workflows, Form Design and UI Actions.'€¢Experience of the CSM module.'€¢Experience with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB, Performance Analytics and Reporting.'€¢Demonstrable knowledge of Domain Separation and RBAC controls.'€¢Demonstrable knowledge of Platform Integrations and data normalization.'€¢Demonstrable knowledge of scripting in more »
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Experis
similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork, and interpersonal skills. Attention to detail and the ability to manage multiple priorities and more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
highly secure site near Reading. Hybrid working is supported after training. Job Summary: As the Application Support Engineer you will support various applications in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills/qualifications: Windows Server experience Active SC clearance Active more »
position will be very hands on and will require exposure to some essential tools and a high level of financial knowledge. Good experience within CMDBconfiguration to align with the companies infrastructure. Experience working with a Windows environment. Change management experience. Atlassin experience is essential. Data integrity experience. This is more »
a ServiceNow Application Support Engineer, carrying out system maintenance and upgrades.'€¢Experience of the CSM module.'€¢Experience with ServiceNow ITSM, Service Portal, Service Catalogue, CMDB, Performance Analytics and Reporting.'€¢Demonstrable knowledge of Domain Separation and RBAC controls.'€¢Excellent understanding of ServiceNow platform administration. About Capita Technology and Software Solutions Capita more »
in case of laptop swaps. User Onboarding/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility more »
in case of laptop swaps. User Onboarding/Offboarding: Onboard new users and set up new laptop. First time user setup, MFA and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility more »
Devices (MMD) Build - Refurbishment, OS Installation, Application installation via Intune/SCCM, Active Directory Management. * Providing support for Desktop/Laptop in MMD infrastructure * CMDBManagement * Providing Desktop Support and addressing tickets for WIN-10 Deployment related issues and requests. * Hand hold customer in installation of any applications, 1st Level more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
Sanderson Recruitment
Requirements: NVQ Diploma in Business and Administration or equivalent. Experience providing coordination support to complex business functions. Proficiency in Microsoft applications. Experience with internal CMDB and accounting systems. Previous support experience with Project Management Teams. Familiarity with Microsoft Project. UK Security Check (SC) clearance required or eligible. If this sounds more »
Cisco, Palo Alto, Big IP (FW, SDWAN, VLAN’s, Routing, Switching) Security (Splunk, APM, SIEM) Login/Monitoring (Splunk, Elastic, Prometheus, PRTG, Netbox, IPAM, CMDB) Mattermost, Atlassian The role As a Site Reliability Engineer you will work on projects relating to application software, operating systems and system management tools as more »
Cisco, Palo Alto, Big IP (FW, SDWAN, VLAN’s, Routing, Switching) Security (Splunk, APM, SIEM) Login/Monitoring (Splunk, Elastic, Prometheus, PRTG, Netbox, IPAM, CMDB) Mattermost, Atlassian The role As a Site Reliability Engineer you will work on projects relating to application software, operating systems and system management tools as more »
experience of SAP, however, service acceptance around any other large scale applications considered Desirable: ITIL Practitioner Experience of use of industrial strength CMDBs (ConfigurationManagementDatabase) and their application (e.g. ServiceNow) Familiarity with the generation of Service Acceptance Checklists and Service Design Packs and Operational readiness reviews Able to hold more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
seeks an Application Support Engineer in Stoke-on-Trent. Join their team to master discovery data and lifecycle management. Responsibilities include maintaining and auditing CMDB-stored data, ensuring data precision, and periodic reviews to uphold standards. This role offers flexibility with our clients' hybrid working policy. If you're passionate more »
Service Asset and ConfigurationManagement Engineer, you will be responsible for maintaining the IT environment and data that is collected and stored within the CMDB and other toolsets. You will be taking responsibility for the data quality and processes You will be updating and maintaining the CMS, ensuring data is more »