macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where … where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe … Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software/OS Network and Server knowledge. Desirable Experience with: macOSmore »
machines, application installation, printer support and Win 10/11 operating systems across our organization. You will have strong knowledge in Windows operating systems, MacOS, system configuration, and troubleshooting will all play a critical role. Skills Windows 10/11, MECM, InTune, O365, ITIL, Problem Management, Service … and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. Documentation: Create and maintain detailed documentation around existing processes, standard operating procedures, and best practices for reference and knowledge … sharing. InTune: Onboard devices in InTune and provide support. MAC Support. Hands on with Mac support, reimage Mac machines, JAMF 7. Office 365, Support Office 365 related queries. Stay updated with the latest Windows 11 features, and industry trends to identify opportunities for process optimization and enhancement. more »
machines, application installation, printer support and Win 10/11 operating systems across our organization. You will have strong knowledge in Windows operating systems, MacOS, system configuration, and troubleshooting will all play a critical role. Skills Windows 10/11, MECM, InTune, O365, ITIL, Problem Management, Service … and updating CMDB with the asset details. Troubleshooting and Support: Provide advanced-level support to resolve Office or Operating systems related issues, including troubleshooting OS installation, application compatibility, driver conflicts. Documentation: Create and maintain detailed documentation around existing processes, standard operating procedures, and best practices for reference and knowledge … sharing. InTune: Onboard devices in InTune and provide support. MAC Support. Hands on with Mac support, reimage Mac machines, JAMF 7. Office 365, Support Office 365 related queries. Stay updated with the latest Windows 11 features, and industry trends to identify opportunities for process optimization and enhancement. more »
West End, London, Piccadilly Circus, United Kingdom
Eligo Recruitment Ltd
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd … line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work … Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in MacOS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity more »
days annual leave ** Sick Pay ** Company Activities, Social Events ** Business Mileage - £0.45 per mile Technologies: ** Windows Server 2016/19/22 ** Windows 11 OS, MacOS ** Office 365 ** Active Directory ** Azure ** Intune ** Hyper V/VMWare ** VoIP Systems Duties & Responsibilities: ** To provide and implement professional, affable more »
diagnose and rectify IT challenges. They are looking for somebody with 12+ months experience within a IT Support/Helpdesk role focused around Microsoft & MacOS’s and PC hardware set-up and configuration. Main Responsibilities: IT Support Provide remote 1st line support via phone, e-mail, remote … emphasis on Windows 10 & 11, Server Essentials and Server 2012 onwards to current versions. Basic understanding of Microsoft 365 Experience of supporting Linux and MacOS applications Understanding of PC hardware set-up and configuration Analytical and organised approach to problem solving Understanding of the importance of security more »
diagnose and rectify IT challenges. They are looking for somebody with 12+ months experience within a IT Support/Helpdesk role focused around Microsoft & MacOS’s and PC hardware set-up and configuration. Main Responsibilities: First Line Support Provide remote 1st line support via phone, e-mail … emphasis on Windows 10 & 11, Server Essentials and Server 2012 onwards to current versions. Basic understanding of Microsoft 365 Experience of supporting Linux and MacOS applications Understanding of PC hardware set-up and configuration Analytical and organised approach to problem solving Understanding of the importance of security more »
with the full MS security suite, specifically sentinel Understand the basics of email routing Understanding of core enterprise technologies such as Active directory, Windows OS, MACOS, Linux etc. Understanding of adversarial attack patterns, vulnerabilities and TTPs Experience of Security Co-Pilot Experience of Wiz Please drop more »
Requirements Technical Skill Requirements: (not all are essential!) Operational knowledge of ICT hardware & software & the integration of the two Operational knowledge of Windows and MacOS environments (Win10/Mac OSX/iOS) & Windows Server 2012 R2, 2016 and 2019, Active Directory, GPO, DHCP, DNS Working knowledge … Workspace for Education, Microsoft 365, Azure and more Strong knowledge of Group Policy management Strong knowledge of Roaming User profiles Technical knowledge of AppleMac hardware & software (including Mac OSX/iPad/iPhone) Working knowledge of common user applications: including Microsoft Office applications (2016, 2019, MS365), Google more »
london (chessington), south east england, United Kingdom
MFK Recruitment
Requirements Technical Skill Requirements: (not all are essential!) Operational knowledge of ICT hardware & software & the integration of the two Operational knowledge of Windows and MacOS environments (Win10/Mac OSX/iOS) & Windows Server 2012 R2, 2016 and 2019, Active Directory, GPO, DHCP, DNS Working knowledge … Workspace for Education, Microsoft 365, Azure and more Strong knowledge of Group Policy management Strong knowledge of Roaming User profiles Technical knowledge of AppleMac hardware & software (including Mac OSX/iPad/iPhone) Working knowledge of common user applications: including Microsoft Office applications (2016, 2019, MS365), Google more »
Requirements Technical Skill Requirements: (not all are essential!) Operational knowledge of ICT hardware & software & the integration of the two Operational knowledge of Windows and MacOS environments (Win10/Mac OSX/iOS) & Windows Server 2012 R2, 2016 and 2019, Active Directory, GPO, DHCP, DNS Working knowledge … Workspace for Education, Microsoft 365, Azure and more Strong knowledge of Group Policy management Strong knowledge of Roaming User profiles Technical knowledge of AppleMac hardware & software (including Mac OSX/iPad/iPhone) Working knowledge of common user applications: including Microsoft Office applications (2016, 2019, MS365), Google more »
Teams and Office 365 Platform Support for Google Classroom and Adobe Creative Suite AD SAML SSO integration and deployment Install and configure Windows and Mac computer systems, network equipment, printers and scanners Diagnose hardware/software faults and solve technical problems either on the phone, using remote support software … hardware and software; PCs, laptops, servers, printers, scanners, mobile devices, networking equipment, Wi-Fi, structured cabling, projection and AV equipment, IP telephony, Windows and Mac-OS MySQL/MariaDB/MSSQL database maintenance: creating, dumping and restoring databases, using SQL to query and update data MS Office including more »
Teams and Office 365 Platform Support for Google Classroom and Adobe Creative Suite AD SAML SSO integration and deployment Install and configure Windows and Mac computer systems, network equipment, printers and scanners Diagnose hardware/software faults and solve technical problems either on the phone, using remote support software … hardware and software; PCs, laptops, servers, printers, scanners, mobile devices, networking equipment, Wi-Fi, structured cabling, projection and AV equipment, IP telephony, Windows and Mac-OS MySQL/MariaDB/MSSQL database maintenance: creating, dumping and restoring databases, using SQL to query and update data MS Office including more »
Widney Manor Road, Solihull, West Midlands, England
SUMMIT LEARNING TRUST
Communication skills IT skills Attention to detail Organisation skills Problem solving skills Team working Non judgemental Experience of working with: Windows operating systems AppleMacOS Microsoft Office Anti-virus software Qualifications any subject -- x3 GCSE or equivalent, grade 4+ (A-C) (Essential) English GCSE or equivalent, grade more »
BS1, Bristol, City of Bristol, United Kingdom Hybrid / WFH Options
Twinstream Limited
Administrator: Maintain and deploy laptops (Dell XPS, Apple MacBook Pro) and mobile devices (Google Pixel, Apple iPhone) Build and maintain operating systems (Windows 11+, macOS 14+, Ubuntu Linux 22+, Android 14+, iOS/iPadOS 17+) Build and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Twinstream Limited
Administrator: Maintain and deploy laptops (Dell XPS, Apple MacBook Pro) and mobile devices (Google Pixel, Apple iPhone) Build and maintain operating systems (Windows 11+, macOS 14+, Ubuntu Linux 22+, Android 14+, iOS/iPadOS 17+) Build and maintain portable WiFi routers running OpenVPN client Administer JML processes Provide 1st more »
decisions; exhibit sound and accurate judgement. Quality management - ability to look for ways to improve and promote quality Strong troubleshooting ability Windows 10, 11 & MacOS Networking: LAN, WAN, VPN, VLANs, Switches, Managed WIFI, Firewalls and Routers Microsoft 365 and Azure with Mobile Device Management including Intune and more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
as computer display units. Desirable system experience: iOS/iPad SolarWinds Web Help Desk veeam (Backups) sophos barracuda Cloud email security SQL MDM experience MacOS Draytek firewalls. Qualifications GCSES at Grade C or above in English & Mathematics or equivalent industry Standard computing qualifications such as Microsoft and more »
databases, back-ups and archives. About You: + 3 years IT in-depth experience with Windows 10, 11 + Experience in troubleshooting PC and Mac hardware as well as Microsoft Windows and MacOS configuration and management + Previous experience with Microsoft AD, Google Workspace and Microsoft more »
and troubleshooting. Support Mobile Device Management (MDM) using tools such as Jamf, Meraki, Intune, and Apple School Manager. Deploy applications and patches to iOS, MacOS, and Android devices. Manage IP Telephony migrations and provide ongoing support. Create and monitor compliance reporting. Manage Microsoft DPM Backups, including monthly tape rotation more »
Hammersmith, England, United Kingdom Hybrid / WFH Options
La Fosse
as support analyst Function as the primary point of contact and coordinate activities with the engineering teams to provide support. Support Windows 10 and MacOS operating systems Support iOS, Android devices. Deploy software packages via SCCM or JAMF to all devices in conjunction with desktop admin team. Ideally as more »
london (hammersmith), south east england, United Kingdom Hybrid / WFH Options
La Fosse
as support analyst Function as the primary point of contact and coordinate activities with the engineering teams to provide support. Support Windows 10 and MacOS operating systems Support iOS, Android devices. Deploy software packages via SCCM or JAMF to all devices in conjunction with desktop admin team. Ideally as more »
technical resolutions. To apply for this IT Support role, you will need previous experience in a similar IT Support role, including experience in Windows, macOS, iOS, Android operating systems in a business environment. You will also require the following: Active Directory and Microsoft 365 Admin Administration of MDM platform more »
Bedale, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ecruit
troubleshooting. Sound IP troubleshooting skills including DHCP, DNS, IP addressing. Ability to work away from home overnight for potentially multiple days. Desirable: Knowledge of Mac OS. Knowledge of Acronis Cloud Backup. Cisco Switching experience. Microsoft MSP Certification in Microsoft 365. Experience with ConnectWise Manage and RMM. Synology storage solutions. more »