1 to 25 of 264 Service Delivery Jobs in England with Remote Work Options

Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact or more »

Business Continuity. - The role will work as part of a team to further accelerate the maturity of the environment whilst providing support to the delivery of the future state Cloud Service Delivery roadmap. Required Skills/Experience: - Strong background in on premise IT Infrastructure including Servers (Windows … Active Directory and VMware. - Some experience in supporting Azure cloud with a passion to develop a career within cloud technology. - Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. - Experience in implementing, customising, and supporting third party systems including managing suppliers to delivery. more »

you'll be doing Providing inspirational, inclusive and collaborative leadership Management of people, process/systems, resources and risk Driving the development of the service, adding ever more value for our clients Responsibility for ensuring service delivery targets are met, delegating effectively and escalating issues where appropriate … we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus* & annual pay review 25 days* holiday plus bank holidays more »

for delivering Technical Services. You will work closely with the Professional Services, Product and Development teams across the globe to manage and complete technical service delivery. Work with various teams across the business to streamline and automate delivery processes. Take ownership of the automated upgrade delivery programme more »

and private sectors Responding to sales and prospects' technical requests in a timely manner Acting as a conduit between Sales, Product, R&D and Service Delivery teams, collaborating on projects Providing a strategy and roadmap to meet the client's growing requirements Being the go-to person for more »

Assist with the review of user access requests and the use of new software or hardware, reporting findings to the Cyber Security team. Support Service Delivery: Collaborate with the IT team to ensure effective service delivery, sharing knowledge and working flexibly to resolve incidents and complete … service requests related to security. Engagement with InfoSec: Actively support InfoSec team initiatives and projects, providing hands-on assistance and technical expertise. Skills Technical Proficiency: Hands-on experience with Azure cloud security tools and infrastructure management, including M365, IAM, RBAC, Sentinel, Defender for Cloud, Secure Score and Log Monitoring. more »

opportunity for an experienced IT professional to support general server applications. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to all UK based divisions to successfully enable operational business and operational delivery.This role is responsible for supporting and … effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »

travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for … and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited … with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes more »

your domain, fostering alignment and best practices. Develop short to medium-term strategies, designing roadmaps for evolving our products and services. Provide guidance on service delivery, collaborating with fellow engineers and reducing complexity. Advocate for engineering excellence, contributing to company-wide standards and processes. Drive adoption of standards more »

related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve, develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to be numerate, analytical and a great problem solver. SAP experience is more »

ambitious and enthusiastic Work Place Computing Analyst to join our IT team based in Solihull. The role is hybrid working. The role ensures the delivery of consistent, appropriate, secure, cost-effective and high quality WPC services to the Business. It also provides technical input and analysis to support WPC … mobilises resources required to aid resolution, escalates SLA breaches Actas a Subject Matter Expert in the Change Management process Provide vendor liaison to support service delivery to agreed SLAs Supportthe incident root cause analysis process Supportcontinuous process improvement Ensurecompliance with Internal Control processes and procedures The Ideal Candidate more »

infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and … and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements … requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk more »

using SEO tools, analyzing data to refine technical SEO strategies for maximum impact. Stay ahead of industry trends and algorithm updates, driving innovation in service delivery and processes. Ensure seamless collaboration across teams, provide insightful reports on technical SEO performance, and communicate strategies to non-technical stakeholders. Play more »

Service Delivery Consultant - CyberSecurity We are excited to be recruiting for a Service Delivery Consultant role working for an industry-leading cybersecurity company based in London, providing the opportunity to work remotely. Already well-established within the cyber-security sector, they have experienced rapid sales in … which has opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: Fully remote (must be UK based) Salary: Circa … per annum Requirements for Service Delivery Consultant - CyberSecurity: At least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, Service Delivery etc. Excellent academics including a 2.1 or 1st class degree in Computer Science or more »

your domain, fostering alignment and best practices. Develop short to medium-term strategies, designing roadmaps for evolving our products and services. Provide guidance on service delivery, collaborating with fellow engineers and reducing complexity. Advocate for engineering excellence, contributing to company-wide standards and processes. Drive adoption of standards more »

Job Title : Head of Service Delivery Location: Remote working with occasional visits to the offices in London and Sofia Reward: Competitive, + commission, + share options Date posted: June 2024 Job type: Full Time, Permanent Line Manager: Managing Director Control Now Summary Control Now (CN) is a regulatory … from industry experts in a friendly environment and support improving the quality of data available to financial regulatory authorities. Role Summary The Head of Service Delivery will be pivotal in achieving the company strategy by implementing software to meet client requirements. The Head of Service Delivery … business analysis skills are vital for success in this role. The role will require a candidate with a proven track record in client project delivery with the financial data and regulatory space. Control Now have developed state of the art ETL and action management software to support delivery more »

Job Title : Service Delivery Manager Location: Remote working with office in London and Sofia Rate: Competitive, + commission, + share options Date posted: June 2024 Job type: Full Time Line Manager: Iyad Maswadi Control Now Summary Control Now (CN) is a regulatory technology business established in 2017 specifically … learn directly from industry experts in a friendly environment and support improving the quality of data available to financial regulatory authorities. Role Summary The Service Delivery Manager will primarily be responsible for the delivery of CN services. The work will be client-facing and project-based. The … Service Delivery Manager will be the main point of contact for a client at Control Now during the delivery of the services they have agreed with Control Now. Control Now prides itself on high levels of client service and satisfaction. The Service Delivery Manager more »

Junior Service Delivery Manager Northampton £27K - £33K + Company Benefits Our client is a top-tier IT service provider in Europe with 40 years of experience, known for their innovative and collaborative approach. Operating in 14 European countries and managing over 85 system houses and e-commerce … services. By focusing on accessibility and local presence, they provide extensive support through their global network of IT partners. The Role: As a Junior Service Delivery Manager, you will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests, and … as needed. Coordinate with internal teams to address client requests and resolve issues in a timely manner. Escalate complex issues or requests to Senior Service Delivery Managers or other relevant stakeholders as necessary. Maintain detailed records of client interactions and actions taken to ensure accountability and transparency. Collaborate more »

Title: IT Service Delivery Manager Position Type: Full-Time Location: London W1U 8ED. Hybrid work model (3 days/week on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk … brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient, with a … strong background in IT support and service management, combined with project management skills and the ability to lead and inspire a team. KEY RESPONSIBILITIES: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT support and service more »

Overview The Service Excellence, Design and Transition Department sets the standards for service design, transition, and delivery for Bell. The Transition Manager engages throughout the pre-sales stage through to delivery/service commencement or decommission to ensure all services are designed, configured, and transitioned … utilising a standard approach and acceptance criteria. The Transition Manager is experienced in the design, transition and delivery of services and supports the practices and suppliers (where applicable) and internal Bell support functions in the onboarding of services to ensure a positive customer experience and an efficient ongoing delivery of the service. This role is hybrid flexible in South England, with UK wide travel. The Role Service Design: Supporting the Service Excellence Director in the development of standard service descriptions and components, service levels and support processes to aid the development of RFPs and more »

Role : Head of Service Delivery & Regional IT Location : West London – hybrid Salary : £110,000 – 125,000 + car allowance + bonus + benefits We have a great opportunity with one of our FTSE100 clients looking for a Head of Service Delivery & Regional IT to join them … during an exciting period of transformation. You’ll provide strategic leadership, owning and defining the end-to-end services defined within the service portfolio. The role: Ensure the immaculate Service Delivery of Critical Business Services and Products Manage the technical performance and quality of enterprise systems Drive … engagement with the business Identify trends and issues impacting service delivery, working alongside the wider management teams to remediate issues Meet and exceed SLAs and OLAs, through internal and external services supply chain Own and direct investments, alongside the CDIO and CTO, to support the treatment or removal more »

the appropriate analysis in response to business requirements. * To provide second line support for the organisations information systems, troubleshooting problems as reported via the Service Desk, carrying out problem solving and configuration tasks to ensure the restoration of critical services. * To monitor information systems for underutilisation, process deficiency or … systems to ensure they can deliver first line support effectively to minimise the demand on the Infrastructure and Systems Team. * To work with the Service Delivery Manager to develop and apply technical policies to ensure the secure use of information systems in support of the organisations business requirements. … To manage the technical delivery of approved small projects (e.g. information system enhancements) ensuring that the agreed objectives are delivered within the original project scope. * To provide expert advice and guidance to management teams in support of the IT strategic planning process and in support of technical change projects. more »

Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

Cognizant Microsoft Business Group Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Security Cleared or at least Security Cleared eligible (must have been a resident in the UK for at least the last 5 years) Join a team of … passionate thought leaders in a dynamic and collaborative environment! The Microsoft Business Group is a cloud-first, full-service Microsoft partner committed to delivering innovative technology solutions that solve human challenges. We are compelled by our core values to drive transformational results for clients across all company sizes, geographies … Partner Native Organisation International and Diverse teams collaborative environment, where ideas and knowledge sharing are actively encouraged Medical Insurance Assistance Programme Protection Cover in Service Cover Personal Pension Plan with enhanced employee contributions Working and Working from Home annual leave allowance are committed to diversity, inclusion and belonging and more »

Role: Information Technology Service Delivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal stakeholders. We have a long … an impressive range of clients spanning leisure, retail and hospitality. They are now looking to expand the team further by adding an Information Technology Service Delivery Manager to their ranks. This position is on a permanent basis. £55,000 – Technical Manager – Hertford (Hybrid) They have hybrid working which more »