Egham, England, United Kingdom Hybrid / WFH Options
Intersoft
flexible between 8:00am to 6:00pm 🏢 Hybrid Working: A minimum of 2 days a week in the office is required. 👋 Reporting to: Test Delivery Manager Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the market … shipping solutions since 1993 for retailers and third-party providers. Our solution, Intelligent Shipper, integrates directly into multiple carriers and provides smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce. As a business, we … the acceptance criteria for each test phase are achieved Train and mentor new Joiners and other Team members Key working relationships: · Head of Testing & ServiceDelivery · Testing Team · Development · Business Analysts · Application Support Team ✅ Expected experience & skills: Minimum 5 years proven track record in software test lead roles more »
Reigate, England, United Kingdom Hybrid / WFH Options
Opus Technology
Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who were awarded Company of the Year and the Business Growth award at the Surrey Business Awards 2022? Due to our impressive consistent growth and strong ambitions within the IT & Telecoms sector … offers valuable training and career development. This role will have overall accountability for the integrity of our business data and management reporting. Join our ServiceDelivery Team Working with our Business Analyst, you will supporting the improvement of our business efficiency through analysis of internal processes aligning them … Cirrus, Five9, Gamma where we have achieved platinum partner status. We deliver outstanding customer experience and are the only MSP to be awarded the Service Mark accreditation from the Institute of Customer Service. We are a Disability Confident employer and Living Wage accredited. Become part of our success story more »
Reading, England, United Kingdom Hybrid / WFH Options
Sure Staffing
Salary: £40,000 plus commission Location: Thames Valley/Berkshire Hybrid working Car/Driving License needed for this post Our client, a Managed Service Provider, offer a comprehensive service to their clients including IT solutions, hosted IT services, IT hardware and help desk services. They are looking … clients Prepare and present proposals that align with client needs Work closely with internal teams including technical teams to design solutions and ensure seamless servicedelivery Stay informed about industry trends, competitors, and emerging technologies Identify market gaps and potential areas for expansion Provide insights to the leadership more »
tools, technologies, and workflows. The ideal candidate will be highly empathetic, collaborative, organized, analytical, and be expected to partner effectively with other business and service units.Azure Cloud AI Engineer Responsibilities:- Design, develop, and implement cloud-based AI solutions using Azure services. - Collaborate with data scientists, developers, project managers, and … s or Master's degree in Computer Science, Software Engineering, or a related field. - Proven evidence of hands-on experience in software engineering, software delivery, and solution architecture. - Experience with secure software development life cycle methodologies (e.g., Agile) and knowledge of current industry best practices for technology. - Strong experience … storage (e.g., Data Lake, Cosmos DB, Microsoft SQL Server, etc.) in broader solutions. - Experience in deployment and functionality of container services (e.g., Azure Kubernetes Service). - Good understanding of cloud security best practices, including encryption, certificate management, and network security. - Proficiency with presentations and leading discussions with stakeholders and more »
Fratton, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions
patterns 24x7 cover, average of 38hrs per week. Mixture of 8/9 and 12hr shifts The Infrastructure Team Leader is key to the ServiceDelivery organization within the client Programme. It is both reactive and proactive. It is a customer facing position in a demanding support organization. …/7 365 role. Key Skills: Communication both written and verbal Enterprise Level Infrastructure Understanding/Troubleshooting (Linux, DB2, MQ, Microsoft Windows Server, Network) Service Level Management (Incident, Problem and Change Management) Operational Responsibilities: Technical Management. Coordination of Command Center and Technical Teams for problem determination and recovery Identify … and implement service improvements. Own and ... more »
project controls activities for high-profile client commissions working on a hybrid basis. Your expertise and leadership will be instrumental in ensuring the successful delivery of complex ventures. They’re a globally renowned professional services company, who are committed to delivering exceptional results for clients across various aviation, rail … competitive benefits package Type: Award Winning Consultancy (Hybrid working) Your expertise in project controls, planning, and management will be utilised to ensure the successful delivery of complex client projects, they provide programme and project management, cost and commercial management, risk management and advisory services to a portfolio of prestigious … mentor a team of project controls professionals, fostering a collaborative and high-performing culture. Deliver project controls services, taking responsibility for end-to-end servicedelivery, relating to large, complex and mega projects. Manage the establishment of the overall success criteria for the contract, including time, cost, and more »
tailored solutions;Drive account growth and retention strategies, identifying opportunities for expansion and cross-selling;Collaborate with product and operations teams to ensure seamless servicedelivery and client satisfaction;Represent WEX International at industry events and forums, enhancing brand visibility and client engagement;Manage and develop a high more »
in a diverse and inclusive environment, respecting and collaborating with all individuals equally, and with a commitment to overcome bias and prejudice Make sound servicedelivery decisions Effective IT skills, MS/Outlook, Excel and PowerPoint or equivalent Disclosure and Barring Service Check This post is subject … Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please more »
a specialist solution for Tier1 and Tier2 Retailers, (large grocery chains). They pride themselves on high customer satisfaction and offer a client facing service desk to ensure a smooth running of these solutions. For nearly 20 years, they have created infrastructure and software solutions, recently the cloud-based … from existing clients and actively seek new sales opportunities. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, ServiceDelivery and Project Management) to manage the customer experience. You will also be supported with opportunities generated by a team of Sales Development more »
study of households Understanding Society , and our own random sample general population panel Public Voice ); The design of one-off studies of public sector servicedelivery and evaluations of policy in their real life context. Key Responsibilities Apply your statistical skills and broader methodological knowledge to a variety more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Digital Waffle
Birmingham. In this role, you will be responsible for managing and optimising our NEC (Northgate) housing management system to ensure seamless operations and enhance service delivery. Key Responsibilities: Oversee the implementation, configuration, and maintenance of the NEC (Northgate) housing management system. Collaborate with internal stakeholders to identify system requirements more »
Sheffield, England, United Kingdom Hybrid / WFH Options
CML (Construction Marine Ltd)
based across the UK and over 30 years’ worth of expertise in the Civil Engineering sector. We place safety, innovation, professional development and excellent servicedelivery at the core of the work we do and take pride in receiving outstanding client feedback. Your Responsibilities: We are looking for … infrastructure contracts, ensuring stringent KPIs are met Liaising with the Programming team, ensuring the work bank is planned and resourced effectively Liaising with Works Delivery Managers and Commercial teams to review estimate submissions and final account details – analysing trends and reporting on buildings reactive and project performance Preparing and … in Construction or APM qualification, or be suitably qualified by experience A minimum of 5 years’ experience of managing reactive Buildings and Civils Works Delivery Frameworks PTS (Personal Track Safety) Experience in managing multiple projects work sites, preferably from within a Rail environment Commercial and Programming experience Safety Critical more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Reed Technology Careers
to-day of the role: Act as the first point of contact for suppliers from a contracts management perspective. Structure, schedule, and attend regular service review meetings with suppliers and IT Service Department members to maintain good relationships and meet service objectives. Maintain a record of performance … against KPIs for each supplier, identifying service improvement opportunities and addressing obstacles impacting service delivery. Work closely with senior managers to maintain the Supplier and Contracts database. Assist the ICT Contracts & Software Assets Manager with the in-year contract management process for IT contracts, including technical and performance more »
Tewkesbury, England, United Kingdom Hybrid / WFH Options
Belcan
and servers, implementing server monitoring, reviewing system logs, and initiating improvements. You will also provide proactive support, resolve incidents and managing problems to maintain service levels. Your role involves identifying risks, managing major incidents, and maintaining strong relationships with stakeholders to ensure collaborative service delivery. You will engage … What's the benefits? Salary - £40,500/pa Hybrid working and flexible working hours Pension scheme 4%, rising to 8% after one year service 25 days paid holiday (plus bank holidays = 33) Death in service benefit at x 3 annual salary Company sick pay Subsidised restaurant with more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Arcus Global
Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become … an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system, telephone and more »
City of London, London, United Kingdom Hybrid / WFH Options
Health Now
experienced registered manager who is detail-orientated, commercially minded, and experienced Registered Manager to be responsible for the day-to-day running of the service with support from the Company Director and experienced Nominated Individual. This is a multi-faceted cross business role as the post holder will also … care we provide in Scotland under The Care Inspectorate Scotland. Role overview The Registered Manager for Health Now will have overall responsibility for the service provision and will be actively involved in the day-to-day delivery of the service including leading clinical supervision to a dedicated … team and the monitoring of all service users ensuring we deliver the highest standard of care and support. As a requirement for Scottish suppliers, you will ensure the compliance of all nurses meets CIS standards and manage a team of nurse assessors who will undertake initial assessments ensuring all more »
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Laser Red
in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent servicedelivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role … development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs are met. … pay scheme* End of year bonuses Bonus scheme for helping us recruit great people Quarterly commission scheme for any sales you make** * Length of service eligibility criteria ** Must meet qualifying criteria Salary £25k-£30k DOE Still Interested? This is a great opportunity for the right person to join the more »
Hungerford, Berkshire, United Kingdom Hybrid / WFH Options
Additional Resources
execute product strategy. Manage product features from initiation to delivery. Gather customer requirements onsite. Own and manage product profitability. Support the Business Development and ServiceDelivery teams. Requirements: Previous experience working in a similar role. Ideally have 1 year experience in insurance sales and customer service. In-depth more »
West Midlands, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment (South) Ltd
customers Act as an SME, utilising a strong understanding of the social housing sector and the relevant regulations Provide solutions to solve clients challenges ServiceDelivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Provide SaaS and Data Insight solutions to solve clients challenges ServiceDelivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead more »
Certification in Windows server and Azure technologies (desirable). Commercial knowledge - project requirements, estimating and contractual awareness. To be able to demonstrate experience in servicedelivery to clients in full scope of Windows infrastructure. Able to produce high quality documentation in an agreed format more »
West Midlands, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment (South) Ltd
progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Provide SaaS and Data Insight solutions to solve clients challenges ServiceDelivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead more »
Bristol, South Gloucestershire, South West Hybrid / WFH Options
Capita
month. More if you wish to. Great opportunity for an experienced Software/Application Developer to join our team to take responsibility for development & delivery of our Pensions Applications developed within Capita Pensions Solutions. Based in Bristol, you will be part of the development specialists to provide product development … on new or existing systems as required. '€¢Ensuring system issues and faults are resolved effectively. '€¢Working closely with the Senior Systems Analyst to ensure delivery of client solutions. '€¢Communicates ideas and contributes to technical discussions. What we're looking for: '€¢Good software and application development experience '€¢Degree in Computer … applications in a Citrix environment About Capita Technology and Software Solutions (TSS) Capita Technology and Software Solutions (TSS) is a newly formed global shared service, responsible for delivering innovation and digital transformation for Capita's businesses and clients. We work collaboratively with Capita's divisions to shape the right more »
South West London, London, United Kingdom Hybrid / WFH Options
Espire Infolabs Limited
London, Uk office. Job: Customer Success Manager Location: London UK(Hybrid) Type: Permanent Job details: Desired Industry Experience: 5+ years. Relevant Experience: Solutioning and Service delivery. IT Outsourcing, Offshoring, experience in ServiceDelivery Sectors: Logistics & Supply Chain (Good to have experience in Retail sector too), PSP etc. … science OR equivalent IT Degree preferred. Desired profile: The incumbent must have exposure to diverse technical skills and will be responsible for Solutioning and ServiceDelivery, working with the Customer Success Management (CSM) function aligned to Logistics & Supply Chain and number of other sectors such as BFS, Retail … complementing technologies, covering Integration, RPA, BI/Analytics, Cloud and Security Work closely with EMEA solutions team to be involved in Client/Prospect servicedelivery and technical discussions Provide local support to the Delivery teams and be the local technology advisor in the CSM Function Be more »
Manchester, North West, United Kingdom Hybrid / WFH Options
One Education Ltd
pupil facing and management services to schools and academies. We currently have an opportunity to recruit a Head of IT Services with responsibility for servicedelivery across over 150 schools in Greater Manchester. Managing a technical team comprising of 20 staff you will be responsible for the overall … operational management of the department including installation, delivery, and support of multiple technical services to both internal and external customers. Working with multiple stakeholders ensuring continuous development and improvement of the service. Why work for One Education? We are one of the biggest educational support companies in the North … your own diary and appointments so meetings occur at a time to suit both you and the client Professional development opportunities in line with service and individual needs Flexible working, access to excellent IT equipment/resources, a generous holiday allowance and competitive salary What you need: A Level more »