101 to 125 of 138 Service Delivery Jobs in England with Remote Work Options

a high performing product team Strong communication skills to enable you to work closely with other areas of the organisation, such as Platform Engineering, Service Delivery and Security. This role will involve an on-call rota (24/7) Due to the volume of applications received for positions more »

a high performing product team Strong communication skills to enable you to work closely with other areas of the organisation, such as Platform Engineering, Service Delivery and Security. This role will involve an on-call rota (24/7) Due to the volume of applications received for positions more »

ensuring financial sustainability and accountability. IT Management (20%): Manage the organisation's cloud-based IT infrastructure, supporting their strategic plan and ensuring seamless IT service delivery. Collaboration : Work closely with senior management to support grant applications and manage relationships with stakeholders. Financial Strategy : Drive the development of financial strategies more »

Team Leadership: Inspire and manage a team of IT professionals. Vendor Management: Oversee relationships with external vendors and technology partners to ensure high-quality service delivery. Innovation and R&D: Stay abreast of emerging technologies, driving innovation and identifying growth opportunities. Budget Management: Manage the technology budget, ensuring cost more »

senior leadership team in Hertfordshire. The successful candidate will lead on all financial strategy, drive the development of new financial models, ensure the accurate delivery of financial reporting, and oversee all financial systems and processes to support the company’s ongoing and exciting plans for expansion. Reporting to the … timely and accurate financial reporting in compliance with UK accounting standards and legal requirements Make key financial decisions regarding IT infrastructure investments to enhance service delivery and competitiveness Work collaboratively with other areas of the business to identify improvements and standardise processes Skills and experience required: Fully qualified … CIMA Passionate about technology, with a strong understanding of financial management and accounting principles within the tech industry, including experience with software-as-a-service (SaaS), IT services, and digital business models Proven experience in developing long-term financial strategies aligned with company growth and innovation goals, especially in more »

services and infrastructure especially in the implementation of the Information Security Policies. To plan, advise, prioritise and implement limited IT infrastructure projects and new service development as required, liaising with colleagues throughout the business and external suppliers in order to achieve this. To regularly review processes and systems and … technical recommendations for improvements and resolutions to ensure efficient operation of and to improve the IT network and its services. To maintain and improve service delivery standards by developing, reviewing and updating operational procedures and documentation. To assist in the training, development and mentoring of less experienced colleagues. more »

team members to troubleshoot technical issues and implement effective solutions while providing excellent customer service. Stay updated on industry advancements and technologies to enhance service delivery and contribute to innovative communication solutions. THE PERSON * RF Engineer * DMR/Two Way Radio experience - design, develop, and implementing * Based in more »

the job As the business is entering into an exciting phase of growth, the Technology Solution Group (TSG) are looking to add a Technical Delivery Lead (TDL) to the team, who will own all technical delivery aspects for identified offerings within our Data Governance as a Service (DGaaS) Managed Service framework aligned to our Data Governance offerings. This will be for specific customer(s) and report to the TDL Team Lead for our Data Driven solutions. This role would suit someone passionate about becoming a subject matter expert for software solution(s) that support delivering … and driving value-based outcomes for the above-mentioned use cases. Role responsibilities Role responsibilities cover a wide range of activities related to customer service rollout, platform design, implementation, support, and ongoing management. Taking the Customer on a journey to use technology to help them scale their Data Governance more »

the company's digital strategy by streamlining business operations and ensuring data consistency across platforms. Key Responsibilities: Lead Integration Projects: Oversee the design and delivery of end-to-end integrations between Dynamics 365 and other systems such as ServiceNow, ITSM platforms, third-party applications, and cloud services. Automation of … Design and implement API-based integrations to ensure seamless data exchange between internal and external systems. Manage API configurations, security, and performance optimization. IT Service Management (ITSM): Implement ITSM best practices by integrating systems like ServiceNow with Dynamics 365, ensuring that service management workflows are optimized for IT … operations, incident management, and service delivery. Collaboration and Stakeholder Engagement: Work closely with stakeholders from IT, business units, and external vendors to understand integration requirements, provide technical recommendations, and deliver solutions aligned with business goals. Governance and Best Practices: Define and implement governance processes for managing integrations, ensuring compliance more »

the company’s digital strategy by streamlining business operations and ensuring data consistency across platforms. Key Responsibilities: Lead Integration Projects: Oversee the design and delivery of end-to-end integrations between Dynamics 365 and other systems such as ServiceNow, ITSM platforms, third-party applications, and cloud services. Automation of … Design and implement API-based integrations to ensure seamless data exchange between internal and external systems. Manage API configurations, security, and performance optimization. IT Service Management (ITSM): Implement ITSM best practices by integrating systems like ServiceNow with Dynamics 365, ensuring that service management workflows are optimized for IT … operations, incident management, and service delivery. Collaboration and Stakeholder Engagement: Work closely with stakeholders from IT, business units, and external vendors to understand integration requirements, provide technical recommendations, and deliver solutions aligned with business goals. Governance and Best Practices: Define and implement governance processes for managing integrations, ensuring compliance more »

sound like you? At least 2 years agency experience in managing client relationships for website development and digital marketing projects. An understanding of proactive service delivery to ensure that all retained clients enjoy proactive support from an agency. A demonstrable track record of growing client budgets across multiple … comprehensive management information and work to KPI's and contribute to the efficiency of our business. A passion for processes, able to influence continual service improvement. Ability to read Google Analytics data The Agency: Our client has been creating digital experiences since 2007 and work with major brands, SMEs more »

site, other days working from home The role The People Data Manager will play a crucial role in the People team by overseeing the delivery of high-quality People systems Responsible for the continued development and integration of the various People Systems and Data Responsible for the production and … systems, including automation of processes and procedures Experience of managing large data sets in a large, complex organisation Demonstrable experience of evaluating and improving service delivery Experience of producing, interpreting and presenting management information and metrics to a variety of audiences Experience of creating reports and establishing reporting more »

and expansion. Previous experience managing a team (this can be outside CS) Strong customer engagement skills, building rapport and effective communication, providing first class service delivery to all customers. Please don't miss out on this great opportunity - Apply today with your most up to date CV. If more »

platform is optimized for performance, security, and scalability, while leveraging Azure's cutting edge capabilities. Key Responsibilities : Build, and maintain Azure Infrastructure-as-a-Service (IaaS) solutions, including virtual machines, networking, and storage. Manage Azure Platform-as-a-Service (PaaS) offerings such as Azure App Service, Azure … Kubernetes Service (AKS), Azure Logic Apps, and Azure SQL Database, ensuring optimal performance and reliability. Implement Cloud-Native practices to modernize and streamline platform management and service delivery. Develop and maintain CI/CD pipelines using Azure DevOps, enabling continuous integration and smooth deployment of services. Define and … depth experience with Azure IaaS, including VMs, storage, and networking. Hands-on expertise in Azure PaaS services, including but not limited to Azure App Service, Azure Kubernetes Service (AKS), Azure Logic Apps, Azure SQL Database, and Azure Cosmos DB. Proficiency in Cloud-Native design principles, including microservices architecture more »

the job As the business is entering into an exciting phase of growth, the Technology Solution Group (TSG) are looking to add a Technical Delivery Lead (TDL) to the team, who will own all technical delivery aspects for identified offerings within our Data Governance as a Service (DGaaS) Managed Service framework aligned to our Data Management offerings. This will be for specific customer(s) and report to the TDL Team Lead for our Data Driven solutions. This role would suit someone passionate about becoming a subject matter expert for software solution(s) that support delivering … from enterprise software-based solutions for the above-mentioned use cases. Role responsibilities Role responsibilities cover a wide range of activities related to customer service rollout, platform design, implementation and configuration, support, and ongoing management. Take the Customer on a journey to build their own Business Glossary(s), Business more »

visits Benefits: * 25 days holiday + bank * Training and certifications paid for * Time allocated for training midweek * Hybrid working Role Purpose Provide technical and service support to customers, managing and maintaining services per SLAs. Handle reactive and proactive support, responding to incidents and requests, aiming to resolve them within … ticket escalations and calls. * Own and manage faults methodically. * Log, categorise, and prioritise tickets correctly. * Escalate incidents or requests as needed. * Deliver excellent customer service within SLAs and business KPIs. * Seek to improve managed services, enhancing customer satisfaction and revenue. * Assist with new managed services delivery. * Collaborate with sales … interpersonal skills. * Customer and stakeholder focused. * Thrives in a fast-paced environment. * Team player with independent working ability. * Methodical, accurate, and analytic. * High customer service and commercial awareness. * Professional conduct and positive example. * Strong analytic and problem-solving skills. * Adherence to and improvement of company processes. * Good numeracy and more »

to 17:30 Salary : £32,000 - £35,000 p.a Role Purpose: The Managed Services Engineer plays a critical role in facilitating the delivery and onboarding our clients managed support services to new and existing customers. This position ensures the successful deployment of Managed IT Support services, as well as … involves leading the initial implementation, managing small projects, and ensuring customer satisfaction throughout the onboarding process. Key Responsibilities: Lead Managed Services Onboarding: Oversee the delivery and implementation of managed services, ensuring they are executed according to the agreed-upon timescales, technical deployment guides, and customer satisfaction levels. Project Management … the customers requirements. Documentation & Process Customisation: Document customer solutions and tailor core IT processes to support customer systems effectively. Accountability for Metrics: Ensure project delivery dates, gross margin, and time-based utilisation targets are met, along with maintaining high levels of customer satisfaction and timely project completion. Issue Resolution more »

plans for the IT team. Recommend, implement, and perform network improvements, upgrades, and repairs. Create and maintain IT documentation, including network configurations, mappings, and service records. Perform system backups and recovery. Provide technical support, troubleshooting, and training for staff as needed. Stay informed of industry trends and emerging technologies … to strengthen infrastructure and security. Manage IT contracts and identify opportunities to maximize ROI. Collaborate with vendors and contractors to ensure high-quality IT service delivery. REQUIREMENTS FOR SUCCESS: Valid Driving License and Passport, as travel across the UK and Europe is required. Excellent communication skills, with the ability … individuals and groups, both in person and virtually. Highly self-motivated, detail-oriented, and capable of prioritizing tasks in a dynamic environment. Strong customer service focus and ability to work collaboratively with global IT teams. Experience with virtualization technologies (e.g., Zerto, Azure Backup, Azure File Sync, Veeam) is desirable. more »

engineering through on premise and cloud virtualisation, storage and SAAS products, network connectivity as well as providing an escalation point for support. Role & Responsibilities: Service Maintenance and Checks - Perform scheduled checks on various IT services to ensure smooth operation and early detection of potential issues. Service Improvements - Identify … and implement service improvements to enhance the efficiency and reliability of IT services. Escalation Management - Handle escalations from other support teams, ensuring prompt and effective resolution of complex technical issues. Disaster Recovery (DR) Management - Participate in planned and unplanned disaster recovery events to maintain service continuity. Capacity Management … outages and ensure optimal performance. Liaising with Third Parties - Work with third-party vendors and internal business units to resolve IT issues and improve service delivery. Essential Skills & Experience: To be considered for this role you must have 5+ years’ experience in a 3rd line technical role with detailed more »

value proposition and business strategy through advanced HR systems and tools. Recently, the team has shifted to a strategic focus on user experience and service delivery. As part of the Firms 2025 strategy, the People team is investing in system development and integration, including a multi-year program to … of record and refine other systems to align with the Firms vision. The Senior Manager, ServiceNow HR, acts as the Product Owner, leading its delivery within the HR function. Responsibilities include managing the program backlog, reporting progress, driving user engagement, and measuring ROI. This role ensures smooth operations of … crucial to align schedules, vision, and support the ServiceNow rollout. Collaborating with HR teams to understand requirements, prioritise the program backlog, and ensure timely delivery of features Driving ServiceNow adoption within HR and across the Firm, making it the central point for all HR services and activities Reporting progress more »

an important role to play in ensuring that we are delivering best value for money, minimising commercial risk, and maintaining/improving quality and service delivery. You will work closely with key stakeholders to identify, develop and implement effective sourcing initiatives and drive supplier performance to deliver the sourcing … relevant legal framework to minimise commercial risks and ensure performance can be monitored. Developing and maintaining relationships with key suppliers to improve quality and service performance, risk mitigation and identify opportunities to drive further value from our relationships. Measuring and actively managing supplier performance against agreed service levels … strong relationships with key stakeholders, generating a solid understanding of their business, potential impact or directional change for sub-categories and to ensure the delivery of the right solutions in terms of quality, value and functionality. Working closely with the relevant key stakeholders to ensure that best value for more »

of contact to manage and resolve any queries and requests. You will ensure effective handover of training materials you have developed to the training delivery teams via structured train-the-trainer activity to ensure consistency of structure and learning outcomes. You will collate qualitative and quantitative analytics and feedback … external stakeholder relationships enabling you to understand their needs, identify, challenge, and recommend suitable solutions and the benefits, manage expectations, and provide a quality service delivery. Experience of or ability to quickly learn and pick up or new systems, technology, and software to create, manage and deliver digital content … UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent more »

this) Our client is currently recruiting for a range of roles across their department, in support of their ambitious transformation programme(s) and operational service delivery. An exciting opportunity has arisen for an Infrastructure Design and Support Analyst. The role will be responsible for supporting, planning, designing and provisioning … Server and VMware based platforms. Main duties and responsibilities To work as a member of a team determining priorities and ensuring that an efficient service is provided at all times. To establish and maintain a comprehensive understanding of the clients Server and storage environments, ensuring that the effective operations more »

and mitigate risk. Deliver key performance management information and detailed analysis accurately, on time and in full, narrating trends and key insights to assist service delivery. Collaborate with the Data & Business Intelligence Team in the development of reporting dashboards, templates and metrics. Support the R&M team to maintain … with data visualization tools such as Tableau Strong analytical skills and attention to detail Ability to analyse and present data to support forecasting and service improvement activities and plans An understanding of data warehouse management, architecture and maintenance An understanding of data cleansing and transferring data between systems Strong more »

an Oracle IAM Consultant, you will play a vital role in developing, managing, and coordinating the critical activities of assigned applications lifecycle management and service delivery. Responsibilities: Provide day-to-day support for applications and related software, ensuring smooth operation and resolving any issues that arise. Build Oracle roles … and effectively understand Oracle Licences in association with the role sets (Finance/HCM/Self-Service, etc.). Implement and transition to new technical solutions while adhering to best practises. Manage and maintain a Centre of Excellence and Best Practise in Applications Service Delivery. Enhance the technical … performance of current applications and integrated technologies. Offer tactical level advice and consultancy to service, management, and staff. Collaborate with cross-functional teams and stakeholders to deliver agreed industry and service standards in a cost-effective manner. Contribute to the longer-term development and growth of our client more »