SURREY, Reigate, United Kingdom Hybrid / WFH Options
Halo Resourcing Ltd
background, and enjoys collaborating with various stakeholders to drive improvement in business processes? Our client is o ne of the UK’s largest Managed Service Providers They are seeking a logical problem solver with a minimum 3 years of exposure to Microsoft Dynamics 365. This role in the ServiceDelivery Team emphasizes a blend of technical and interpersonal skills, with a focus on Microsoft Dynamics 365 and related business systems. Key Responsibilities Support & Troubleshooting : Provide day-to-day assistance for Microsoft Dynamics 365, resolving issues, and advising on best practices. Data Management : Ensure data integrity, security, and more »
Surrey, England, United Kingdom Hybrid / WFH Options
Phoenix Global Search
company, are seeking a Backup and Storage engineer to join their Technology Infrastructure Services team. You’ll specialise in Storage & Backup administration, ensuring seamless servicedelivery and automation in a dynamic environment. Key Responsibilities: ✅ Administer Storage & Backup platforms, including HA solution design ✅ Automate systems operations and perform routine … maintenance ✅ Handle service requests and incidents related to Netapp, Isilon, and NBU backup ✅ Support regional project management and system implementations Essential Skills: Must have experience with Netbackup V9 or above Proficient in UNIX & Windows system administration Strong experience in Backup products (Data Domain, DDboost) Good understanding of data replication more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
This is a fantastic opportunity for a SAP Sales & Distribution (S&D) Senior Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** Role Info: SAP … Remote/Occasional Visits to Office and Client Sites as Required Up to £65,000 per annum Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum … solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure more »
join our public sector client's team. This role is central to the implementation of a new Data and Solutions Capability within a centralised servicedelivery model, aimed at enhancing business services across various functions. The successful candidate will be instrumental in driving reporting and analysis solutions, ensuring … gather requirements, and define KPIs for effective reporting and dashboards. Lead the development and maintenance of a robust reporting framework, ensuring accurate and timely delivery of reports and visualisations. Design and build visually compelling dashboards and reports using ERP solutions like Oracle. Maintain and enhance the reporting vision and … data/analytics is ideal. Benefits: Exceptional pension scheme (20%+) 28 days of annual leave, increasing to 33 days after 5 years of service In the first instance, please submit your CV. more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Develop
maintaining, and enhancing knowledge assets including runbooks and process improvements. The Technical Writer plays a crucial role in managing and optimizing knowledge to improve servicedelivery and customer support. Key Responsibilities: * Work closely with subject matter experts and stakeholders * Analyse and categorize knowledge assets to ensure accuracy, relevance … improvement. * Supporting transformation by creating regional alignment and global standards, along with best practices processes Qualifications: * Proven experience as a Technical Writer (ideally within Service desk or IT support) * Knowledge with management principles and best practices. * Proficiency in technologies, such as ServiceNow and confluence * Excellent written and verbal communication more »
Portsmouth, Hampshire, South East, United Kingdom Hybrid / WFH Options
Expleo Technology
definition to system integration and customer acceptance into system customer support and disposal. Undertakes system design and design maintenance activities for the Simulation & Training delivery stream (Modelling and Simulation Portfolio), in respect of new products and/or technology insertion into legacy products, under guidance from the System Design … at specific levels of system design, supporting production of customer acceptance evidence Undertake technical reviews, verification and approval of engineering technical design, documentation and servicedelivery support practices, ensuring compliance with business, legislative and customer requirements Support identification and recording of ITAR and EAR item status Contribute to more »
Reading, England, United Kingdom Hybrid / WFH Options
Cloud2 Consult
assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…). Collaborate closely with the Project Manager and ServiceDelivery Consultants. Participate in the project progress meetings and proactively identify risk areas. Apply your expertise to deliver high quality consulting services to more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
HSJ Information Ltd
Salary : Competitive, DOE + Excellent Benefits! Why do we want you? We are seeking a versatile Solutions Engineer/SQL Engineer to join our ServiceDelivery team. Your expertise in cloud solutions, CRM systems, and SQL will be crucial in supporting our customers in over 15 countries. If more »
supply us with services. i.e phone systems, printer toners. Provide administrative support setting up and maintaining user accounts on all systems. Provide support for ServiceDelivery Leads where required. Provide monthly data on specific practice services in line with practice KPIs and Service level agreements. Provide monthly … Experience in Smartcard Management. Experience in 1st line IT Support and trouble shooting. Experience of Primary Care or NHS Secondary care. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name James Street Group Practice Address Doctors Surgery 149 Queen Street Whitehaven Cumbria CA287BA Employer's website https://www.jamesstreet-workington.nhs.uk/ more »
Our public sector client is looking for a number of Onboarding Mangers to join them to provide efficient and effective resourcing support across the service eg, internal resourcing, external resourcing and people operations. This role will work flexibly across the functions to meet the demand on the service. You … will be responsible for delivering a professional onboarding service to candidates and hiring managers, that ensures a high-quality candidate/manager journey for the onboarding stages of the recruitment life cycle. Skills and Experience Excellent interpersonal and communication skills with a proven record of establishing, building and maintaining … and organisational boundaries, at all levels required Ability to organise workload, to prioritise, and manage rapidly changing demands and priorities Ability to focus on delivery of outcomes, be proactive, work under pressure and respond quickly and decisively to changing circumstances and to tight deadlines Day to day Support Strategic more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Home Group Limited
health cash plan! Home, a place where you belong Looking for a role where you can make a real difference in ensuring our customer service runs like clockwork? As a Real Time and Workforce Analyst in our award-winning Resource Planning Team, you'll be at the heart of … identifying and responding to ?hotspots? by adjusting schedules across inbound, outbound, email, and chat channels. Handle day-to-day changes to schedules, making sure service levels are maintained and all calls are answered within our agreed frameworks. Manage time-off requests and ensure productivity by keeping an eye on … call handling and wait times. Use Workforce Management software to gather data and create insightful reports that help inform planning decisions. Collaborate with our servicedelivery and maintenance teams, ensuring that resource needs are met for smooth customer service operations. Imagine ending each day knowing you've more »
Employment Type: Temporary, Permanent, Work From Home
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown Asset Management Limited
implementation. Ensuring consistency of experience across platforms and devices while balancing user needs, business requirements, and technical constraints. Collaborating with product managers, user research, servicedelivery and other and cross-functional teams to define product vision, features, and functionality. Managing and overseeing the mapping of end-to-end … of teams. Coordinating design activities, unblocking barriers to progress across multiple areas of work simultaneously. About you Exemplary design skills covering psychology, interaction, accessibility, service design, prototyping, IA, usability, and UCD methods Proven leadership skills with experience scaling design capability and leading technical experts Experience within Fintech, with an … we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus* & annual pay review 25 days* holiday plus bank holidays more »
Employment Type: Permanent, Part Time, Work From Home
Heywood, Greater Manchester, Birch, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
solutions. Providing technical support to end-users and troubleshooting hardware, software, and network issues. Supporting the implementation of new technologies to improve efficiency and service delivery. Working closely with the organisation's staff to ensure ICT tools are fit for purpose. Monitoring system performance, managing updates, and ensuring data more »
South East London, London, United Kingdom Hybrid / WFH Options
Recruitment Revolution
Role Overview: In this role, you'll be the go-to guru for keeping our customers happy, making sure they're getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot … the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our servicedelivery is always on point, you'll be the one keeping everything running smoothly and our clients smiling. You'll also be on more »
Role Overview: In this role, you'll be the go-to guru for keeping our customers happy, making sure they’re getting top-notch service and support every step of the way. You'll build awesome relationships with key players, lead regular check-ins, boost customer engagement, and spot … the relationship rockstar, building and nurturing strong connections with key stakeholders in our customer base. From leading regular check-ins to making sure our servicedelivery is always on point, you'll be the one keeping everything running smoothly and our clients smiling. You’ll also be on more »
resolve issues/queries quickly and help with user adoption Act as a voice for the customer, providing insights to internal teams to enhance servicedelivery Maximise customer renewals through user engagement What this offers Working for an industry-leading software company who have a fantastic track record … Satisfaction Director/Account Growth Manager/Client Support Coordinator/Customer Retention Specialist/Account Success Manager/Client Engagement Consultant/Customer Service Strategist/Graduate/Trainee/Entry-Level ********************************************************************************* RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role more »
Leatherhead, Surrey, United Kingdom, Ashtead Hybrid / WFH Options
Premium Credit
and documentation in line with regulatory requirements, ensuring adherence within day to day operations - Liaise with the Customer and Partner Experience team, ensuring that servicedelivery impact is at the forefront of solution decisions. Who we are looking for You are experienced in setting out a clear vision … our Privacy Notice please go to: (url removed)> All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check prior to appointment. So, if role appeals to you and you’re looking to join an industry-leading organisation, please apply. Excited more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
Load Balancing Excellent communications skills, organisational skills and autonomous working Can tackle complex problems and incidents sometimes with limited detail Experience in ITIL ICT servicedelivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Keen interest in investigating and proposing new more »
North London, London, United Kingdom Hybrid / WFH Options
Connexa
ensuring financial sustainability and accountability. IT Management (20%): Manage the organisation's cloud-based IT infrastructure, supporting their strategic plan and ensuring seamless IT service delivery. Collaboration : Work closely with senior management to support grant applications and manage relationships with stakeholders. Financial Strategy : Drive the development of financial strategies more »
online services. Recognise possible risks and weaknesses associated with online services, and proactively put mitigation plans and backup plans in place to guarantee continuous service delivery. Candidate Requirements: Proven experience working on releasing AAA games. Must come from a technical background possessing prior experience with C++. Thorough understanding of more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Protection and GDPR is desirable. The ability to work well as a member of a team. A demonstrable commitment to equality and diversity in service delivery. If you are interested in this role, please apply with an updated CV. Hays Specialist Recruitment Limited acts as an employment agency for more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
various domains, including IT Operations, IT Infrastructure, Software Development, and Solutions Architecture. Day-to-day of the role: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development, and Solutions Architecture, ensuring alignment with the corporate plan. Provide technical advice and guidance to maximise business … benefits from IT investments and technology consolidation. Support the Enterprise Operations Manager in managing the IT department, ensuring effective servicedelivery and capacity planning. Manage relationships with suppliers/vendors, focusing on technical debt and optimising technology investments. Implement supplier reviews to manage vendor relationships, ensuring contract compliance … IT function effectiveness and aligning it with business operations. Hands-on experience with computer networks, network administration, and network installation. Ability to manage IT service desk and networking functions efficiently. Strong leadership and decision-making skills. Excellent analytical and problem-solving skills. Effective negotiation and vendor management skills. Benefits more »
Winchester, Hampshire, South East, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
the configuration of network switches, routers and firewalls to ensure the business demands are met whilst also maintaining a secure environment. Install, support and service business customers Handle telephone calls and emails from clients and create support incidents as needed Provide 1st line support to clients via telephone, email … and remote working Provide onsite support to clients Identify areas for improvement within support to improve servicedelivery to clients Strive to improve communication both internally and with client Additional duties as deemed appropriate to the role and business needs Salary, Hours & Benefits: £18,000 per annum. Monday more »
Employment Type: Advanced apprenticeships, Work From Home
Market Harborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Apograph
the right person for the job? Experience in a client-facing role within the IT sector, such as account management, sales support, or customer service An understanding of IT services and products with the ability to communicate their benefits clearly to clients Strong communication and interpersonal skills with a … contributing to high levels of client satisfaction Gather and analyse client feedback to identify areas of improvement and work with internal teams to enhance servicedelivery Regularly prepare and present reports on client account status, performance metrics, and recommendations to both clients and senior management Sales Support Support … guidance of senior team members Collaborate with the sales and marketing teams to help develop targeted campaigns and contribute to idea sessions for new service ideas Proactively identify opportunities to upsell or cross-sell additional services to existing clients based on their evolving needs Marketing Communications Assist in developing more »
all HR systems, including HRIS, T&A, LMS, ATS and other related platforms. To lead projects to streamline and improve efficiencies in the overall servicedelivery and compliance of the team’s activities. Help develop and implement Benefits Strategy and Collaborate with stakeholders to continue to develop and … with HR systems and data across the full employment lifecycle. Previous experience in applying continuous improvement tools and techniques to deliver ongoing improvements to service and drive process efficiency. Advanced expertise in Excel and MS Office If this HRIS and Process Manager opportunity sounds of interest, then forward your more »