use of data for decision making. Organize and chair the Analytics and AI engineering chapter’s that meets regularly with a focus on priorities, delivery standards and capabilities across the value chain to improve processing of data and enhance our ability to make use of ML/AI in … operational and strategic relationships with key internal customers within the business. Policy, Process and Procedures Oversee the analytics chapter group, continuously reviewing alignment of delivery standards for all analytical products. Lead the delivery of our analytics education framework across the business. Enabling users of any data maturity level … Awareness/Customer Focus Build and maintain strong and effective relationships with key internal (up to executive level) and external stakeholders to ensure that servicedelivery meets business expectations. Develop our analytics strategy around the foundation of insights that support better decision making across our value chain. Focus more »
Stoke on Trent, United Kingdom Hybrid / WFH Options
University Hospital of North Midlands NHS Trust
of the Sub Acute. Highlight Reports for the Acute Care at Home Board, Remote Monitoring Board and UEC Board. Supporting Acute Care at Home Service with the replacement of Docobo (current contract is only until Feb 2025 by linking into meetings, migration (Doc@Home Migration to MS Azure+ FAQUK … Lean Six Sigma or equivalent experience) Desirable Prince 2 Qualification Programme Management Certified Course (e.g. MSP Practitioner) Experience Essential Experience of successful project management delivery, including methodology and programme management skills Proven experience of managing risks and reporting. Significant experience of working in a complex project environment. Proven track … record of the delivery of large scale complex and challenging IM&T Projects within the NHS. Experience of IM&T servicedelivery in a Health Setting across organisational boundaries. Experience of monitoring budgets and financial management Demonstrated experience in a Healthcare environment Experience of creating and giving more »
guidance, training and reporting to practices on the Quality Outcomes Framework (QOF) 8. Share good practice and processes between the practices to support the delivery of QOF 9. Work with administrators in each practice to improve existing recall systems and fix common coding errors 10. Support practices in clinical … all areas of the business to provide information and analysis to ensure the efficient operation of practices and to inform developments in patient pathways, servicedelivery and long-term plans. 2. MAIN DUTIES AND RESPONSIBILITIES 1. Ensuring that all monthly and quarterly claims for enhanced services are completed … guidance, training and reporting to practices on the Quality Outcomes Framework (QOF) 8. Share good practice and processes between the practices to support the delivery of QOF 9. Work with administrators in each practice to improve existing recall systems and fix common coding errors 10. Support practices in clinical more »
Manager with extensive experience in commercial FM hard services , operations. In this role, you will oversee both direct labour and subcontractors to ensure efficient servicedelivery in a fast-paced environment. The ideal candidate will have a proven track record of managing costs and meeting financial targets, as … needs are met while upholding compliance with statutory regulations and requirements. You will be responsible for meeting all contractual obligations, key performance indicators, and service level agreements to prevent any penalties. In addition, You will lead a team of supervisors and schedulers and ensure accurate reporting to support regular … and external audits, promoting the continuous improvement of our services. By staying updated on technical competencies and strive to deliver a high standard of service in line with the Skilled Person Matrix. What we are looking for: As a visible, adaptable, and values-based leader, you will play a more »
relationships with various teams across the business to ensure the management and optimisation of the CMDB with the aim of improving the overall IT service management capabilities. To thrive in this role you will need to possess excellent communication skills with the ability to work in a team and … documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex servicedelivery, and IT asset management Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services … assets. ITIL 3 or 4 Foundation Knowledge of inventory systems (i.e. Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with Configuration Management processes and systems or ITIL processes. Experience working in a regulated environment and knowledge more »
and refine the strategy for public cloud offerings, focusing on scalability, cost-efficiency, and accessibility. Leverage the global infrastructure of public clouds to optimize servicedelivery for high availability and geographical distribution. Collaborate with technical teams to ensure seamless integration of public cloud solutions. Private Cloud Leadership: Lead … metrics to identify opportunities for optimizing hybrid cloud environments. Microsoft Cloud Solution Provider Programme Enhancement: Expand the Microsoft Cloud Solution Provider Programme within our service offerings, providing comprehensive solutions for clients. Collaborate with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with more »
to peoples lives, we have a fantastic range of benefits: Flexible hours & a competitive salary 33 days of annual leave increasing with length of service (inc bank holidays) Preferential dental/health contributory rates Comprehensive induction/training & development opportunities Reward Opportunities including Refer a Friend Empathy/wellbeing … Pay - access to your pay before payday Workplace pension through NEST or option to join SHPS Pension membership including life assurance About you: Previous service manager, registered manager or deputy manager level experience. Previous experience of developing excellent relationships with local authorities and maintaining high standards of compliance with … be responsible for leading a portfolio of services for customers. Ensure consistency and safety are assured, whilst promoting high quality, person centred, standards of service to our customers which are also in line with our regulatory bodies. Provide strong and effective commercial and financial leadership and insight, ensuring budgets more »
closely with our pharmacists and MMTs, carrying out various medicines management activities to provide a patient-orientated, high quality and comprehensive clinical medicines management service to designated inpatient wards primarily at Woodlands. You will hold an Accredited accuracy checking qualification and be proficient in medicines reconciliation. You will have … a flexible approach to the needs of the service and have a strong team work ethic. You must be well organised and able to prioritise your own work, have good interpersonal skills and be confident working independently, and as a fully integrated member of the multidisciplinary team. The role … technicians and team managers to provide adequate cover for activities across dispensary and clinical services, prioritising and directing as required to ensure that optimum servicedelivery is maintained. Order medicines for stock and individual patients at ward-level in preparation for discharge using the appropriate IT systems. Participate more »
role with a real opportunity for learning the sort of challenge you're seeking? Do you strive to give 100% when it comes to servicedelivery and customer experience? Then look no further...! The role A growing Mac specialist MSP are looking for a 2nd Line Support Technician … sector and will be fully on-site in their state of the art Central London offices. The role is split between working on escalated service desk tickets, walk-up requests (think tech bar), device builds and processing joiners & leavers. This role is ideal for someone with a few years more »
system test phases, to ensure contractual completions and ongoing customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful servicedelivery, however where issues arise, provide agreed and business effective timely resolution · Create and implement standardized, auditable processes for the EMEA Technology Services delivery organization Profile: · 5-10 years’ experience in Business Consulting, Software Development or Professional Services, with a strong drive to grow into Team Management and P … L responsibility · Experience with nearshore delivery models · Up to date technical experience and demonstration of continued technical upskilling · Strong work ethos, solution orientation and driven personality · Team-oriented and wider team engagement skills, including demonstration of good knowledge transfer coaching techniques · Presentation and Communication Skills · Knowledge and experience demonstrates more »
we continue to deliver innovative solutions to support their ambitious growth plans. Duties and Responsibilities As they transition to a more secure cloud-centric service, you will be part of the team responsible for developing the firm’s Cyber Security Plans, policies, and processes to adapt to the evolving … Enhance the usage and support of Entra ID (previously Azure AD) for IAM, Identity Governance, and PIM. • Document security processes, tool configurations, and security servicedelivery/operation. • Assist the Infrastructure team in migrating external services to SSO and integrating other services with security tools. • Support the organization more »
Derby, England, United Kingdom Hybrid / WFH Options
Shipmate - eCommerce Shipping Software
impact in a dynamic tech environment, this opportunity could be perfect for you. About the Company Shipmate is a shipping automation Software-as-a-Service (SaaS) platform for mid-size merchants and local delivery companies. We connect merchant order processing systems with domestic and international delivery services … merchants and their customers. Shipmate helps speed up and simplify order fulfilment, while reducing potential for human error and ensuring the most cost-effective delivery services are always used. Shipmate is operated by our parent company, Codemakers, which also provides contract consultancy and development services. We are a team … a competent, technically able individual capable of troubleshooting problems with a measured approach, communicating effectively with both our clients and internal team to maintain service levels, resolve issues and ensure optimal performance. We are open to receiving applications from individuals with one year or more practical experience maintaining Linux more »
for thinking outside the box, is experienced leading a team across organic social, content development and strategy, influencer/creator marketing, and paid media delivery, as well as watertight organisational skills. As an Account Director, you will play a pivotal role in shaping and executing marketing strategies and deliverables … video games to fitness platforms and tech sponsors in Formula One. You will be responsible for overseeing these accounts and ensuring the highest-quality servicedelivery, developing ongoing strategy, building and delivering the social content calendar, leading the team, and producing creative campaigns throughout the year. AT A … and implementation of content calendars, status documents, and project management tools. Support, mentor and motivate the internal team to support personal growth and overall delivery, managing expectations and learnings through regular catchups. Confidently present to clients, handle feedback, and ensure overall delivery is timely and of the highest more »
Main duties of the job Lead the day-to-day operations of Trust-wide data and voice networks. Manage incident resolution, problem-solving, and service requests. Supervise the installation and commissioning of data communication network equipment. Oversee the workload of the Data and Voice Network Team. Monitor and manage … communication issues. Maintain comprehensive network documentation and inventories. Contribute to the strategic development of the Trust's data and voice network infrastructure. Assist in service continuity and disaster recovery planning. Act as a technical liaison between the Network team and Trust Telephony Team. Provide support for Windows server operating … systems and associated hardware. Stay updated on IT technical issues relevant to healthcare environments. Monitor key performance indicators and servicedelivery metrics. About us MFT is one of the largest NHS Trust In England with a turnover of £2.6bn & is on a different scale than most other NHS more »
Chorley, England, United Kingdom Hybrid / WFH Options
ESG
in office full time with other team members will be essential. The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure. POSITION …/Scope with a focus on following the right level of governance relevant to meet company targets. • Working with Account Managers and/or ServiceDelivery Managers to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues. • Producing … Paternity Leave 4 weeks full pay Holiday buy scheme Employee Assistance Programme Discounted Leisure Memberships Cycle to work scheme EV & Hybrid Car Scheme Long Service Awards Private Medical Insurance And many more! For our full job specification please go onto our careers page under "Delivery Services" link below more »
and be required to interact with other specialties across the Trust. About us The Department of Clinical Genetics provides a comprehensive clinical and diagnostic service to a population of nearly 7 million in South London, Kent and East Sussex. The team of Genetic Counsellors, Psychologists and Nurses constitute a … Education and Training of the work force 4. Patient and client care 5. Self development including proactive use of counselling supervision and CPD 6. Servicedelivery initiatives including research, QI, audit as examples Please see the Job Description and Person Specification for detailed information regarding the responsibilities and … player and strong work ethic Ability to work safely and effectively with supervision of senior colleagues (pre-registration) Desirable Worked in a regional genetics service undertaking autonomous case load of prenatal cases Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions more »
Arthur are delighted to be partnered with a leading broker in London who are seeking a Service Desk Manager to join the team on a permanent basis. Are you passionate about IT service management and ready to take on a leadership role? Join a top-tier global insurance … broker and contribute to a collaborative, inclusive, and dynamic work environment. As an IT Service Desk Manager, you will: Lead and motivate the Service Desk team to enhance service delivery. Build and maintain relationships across the business. Ensure high-quality IT support for all users, aiming for … maximum first-time issue resolution. Key Responsibilities: Oversee daily operations and performance metrics of the service desk. Develop and enforce service desk policies and standards. Provide coaching and training to staff. Handle complex customer issues and complaints. Implement service desk improvements and best practices. Maintain documentation and more »
Line Support Engineer - Contract Chance for 2 engineers to work in a dynamic environment for a client who take pride in the level of service they deliver to the public and internally. You will initially be onsite initially in York, then hybrid after the first few weeks. 3 Months … by adding 2 first line support engineers to our team. What will you be doing? Once you get up to speed with the inhouse servicedelivery system, it will be jumping in the deep end and being the first port of call for users with IT related issues. more »
communicate, partner and influence across the People Team and at senior level, build relationships and demonstrate a strong customer focus and commitment to quality service delivery. Ability to apply statistical metrics and execute processes to analyse and measure the effectiveness of benefit programs and initiatives. Ability to develop and more »
by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »
stakeholders effectively. A clear understanding of HR's value proposition and role in driving business success. Track record of designing and implementing innovative HR servicedelivery models aligned with business needs. Hands-on experience implementing advanced HR technologies, including AI and cognitive computing, to optimise processes and improve more »
Processing (including Pro) o Claims Management Responsibilities will include: * Preparing placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures. * Supervise the servicedelivery by third-party providers. * Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties. more »
Greater London, England, United Kingdom Hybrid / WFH Options
Kingsley
List instructions and business generation in relation to 2026 Revaluation. This role will be highly centred on strategic business development as well as servicedelivery on a number of complex business rates cases. Duties & Responsibilities Targeting both Landlord and Occupier work, looking to assist and advise on the more »
one of their novel drug platforms. The successful candidate will actively participate in developing and providing analytical support for their Antibody-based and mRNA delivery platforms. This includes necessary capabilities for primarily emphasising analytical, formulation and developability but can also involve protein engineering, research, CMC grade production, and process … Intact mass and peptide map). in performing routine analyses such as CE-SDS, DLS and iCIEF good knowledge of protein and mRNA drug delivery platforms their biophysical properties and stability. scientific credibility and ability to interpret complex data. player with the ability to work in cross-functional teams … with different skills. Responsibilities : Development and delivery of analytical methods for characterisation with a key focus on analytical method development for mAb, mAb2 and mRNA delivery, UPLC (SEC, HIC, IEX), CE-SDS, DLS and Fluorescent assays and LC/MS Design and execute experiments for Formulation screening and more »
Midlands and Lancashire Commissioning Support Unit
and developing innovative solutions, under the guidance of the senior data engineer. This will include proposing changes to procedures and working practices to improve service delivery. Assist in Recruitment and Management: Assist in the recruitment and selection of Graduates/Apprentices and provide management support and supervision as part … demands. Self-motivated, good self-management with an eye for detail and ability to track issues and prioritise when under pressure. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other more »