151 to 175 of 179 Support Engineer Jobs in England with Remote Work Options

to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »

to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »

to school sites on a daily basis to delivery IT solutions and to conduct IT health checks. Mileage will be paid. Overall, you will support the schools with 1st, 2nd, and 3rd Line support so we are seeking an experienced Service Desk Engineer with experience of the … educational environment. Your role as Service Desk Engineer: Manage and assist with Schools visits and IT service tickets. Independently resolve tickets and support other engineers ticket work. Write high quality procedures and client communication. Manage project tickets - including planning, monitoring and completion. Act as an escalation point for … Schools and assist other colleagues in troubleshooting and resolution. Maintain a high degree of customer service for all support queries and adhere to all service procedures and SLA's. Arrange for and work with external 3rd party technical support where problems cannot be resolved internally. Demonstrate and apply more »

Microsoft Dynamics 2nd Line Application Support Outside IR35 Remote SC Clearance Required 3months+ (likely further extensions) Scope * Initial knowledge transfer from previous supplier partner * Service support and investigation & resolution of incidents * Any work required to maintain a stable and effective service including supporting patching and any relevant upgrades … The Role - Day-to-day support of services providing 2nd line application support via established Service Now resolver groups. Standard support hours are 09:00 - 17:00 Monday - Friday excluding weekends and bank holidays. - Familiarisation with the MS Dynamics 365 Portfolio to address and actively work through … incident, problem and change comprising of: * Triage * Resolving MS Dynamics 365 Configuration defects * Raising Service-now tickets for downstream issues as required * Raising Microsoft support calls for any MS Dynamics 365 Product Issues. Due to the nature and urgency of this post, candidates holding or who have held high more »

Opportunity for an experienced 2nd Line Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which can be worked remotely. … Looking at appoint ASAP Providing 2nd line IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer service and relationship building skills, with at least 4 years IT … Support experience, ideally within an IT MSP setting. You will need demonstrable working experience of supporting and maintaining: Routers, Firewalls, Switches, Servers, Active Directory, Exchange, Migrations, Office 365, Citrix, Veeam back up and VMware Driving Licence required - You will need to go to client site as required. This is more »

Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only .This role is not suitable for consultants or architects* Holding SC or DV clearance We … within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change … with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement more »

Job Title: SC/DV cleared ON-PREM AD/Azure support specialist Location: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per day Working hours: standard office hours Inside IR35 - Umbrella contractors only *This role is not suitable for consultants or architects* Holding SC or DV clearance We … within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. The successful candidate will be responsible in supporting a strategic change … with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement more »

and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk system and ensure timely … resolution within SLA. ** Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. ** Prepare and configure new equipment, including PCs, laptops, routers, servers, and network switches. ** Communicate with third-party suppliers to ensure service delivery. ** Proactively monitor and update IT systems and respond to potential … products and escalate complex issues to the senior team. ** Manage and implement client infrastructure projects, and plan effectively. ** Occasional site visits to help support clients when needed - Clients are mainly Northwest based. Essential skills + Requirements: ** Proficient in Windows based issues and can solve independently ** Good General IT Knowledge more »

Most Influential Partner of the Year’ at the 2024 IT Governance Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide remote support. Duties include: Picking up customer calls, logging a case … up to date using Tela’s CRM Keeping customer notes up to date on IT Glue Maintaining a high degree of service for all support queries and adhering to all service management principles Supporting users in the correct use of equipment by providing any necessary guidance, training and advice more »

Most Influential Partner of the Year’ at the 2024 IT Governance Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide remote support. Duties include: Picking up customer calls, logging a case … up to date using Tela’s CRM Keeping customer notes up to date on IT Glue Maintaining a high degree of service for all support queries and adhering to all service management principles Supporting users in the correct use of equipment by providing any necessary guidance, training and advice more »

Most Influential Partner of the Year’ at the 2024 IT Governance Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide on-site and remote support. Duties include: Picking up customer calls … up to date using Tela’s CRM Keeping customer notes up to date on IT Glue Maintaining a high degree of service for all support queries and adhering to all service management principles Supporting users in the correct use of equipment by providing any necessary guidance, training and advice more »

Most Influential Partner of the Year’ at the 2024 IT Governance Channel Awards. Role : We have created a new role to strengthen our IT Support team, which requires a professional, likeable and thorough 2nd Line Technician to provide on-site and remote support. Duties include: Picking up customer calls … up to date using Tela’s CRM Keeping customer notes up to date on IT Glue Maintaining a high degree of service for all support queries and adhering to all service management principles Supporting users in the correct use of equipment by providing any necessary guidance, training and advice more »

BluePool Computer Services Ltd are looking for a IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We provide companies with IT Support Services to a wide variety … with leading software and hardware manufacturers to provide a complete service to our customers. The Role: You will be primarily working as first line support and will pro-actively monitor, escalate, and pursue outstanding Helpdesk calls to ensure that they are responded to promptly. The calls are followed through more »

and recycle all their kit, and they regularly take part in fundraising activities for local charities. To give back to the community, they also support emerging talent into the industry by hiring apprentices and partner with local education providers to deliver cyber programmes. This is helping them to stand more »

Cloud Azure Support Engineers - Azure DevOps - AI - Azure Cloud - PowerShell - Python - Fully remote - PAYE Contract - Competitive Salary/Rates Fully remote - PAYE Contract - Competitive Salary/Rates - 18+ months My high profile large-scale IT consultancy is looking for a team of experienced Technical Support Engineers in work … With your deep understanding of AI, cloud computing, networking, security and privacy, you will solve complex issues, deliver personalized solutions, and provide world-class support that their customers rely upon. Essential skills Demonstrate the ability to conduct thorough troubleshooting and debugging Strong experience of working with external customers 3+ … such as PowerShell or Python Networking and Security knowledge Desirable Understanding or interest in AI/Artificial Intelligence MS Certifications such as Azure AI Engineer If you are looking for a new role and interested in hearing more about this fantastic opportunity, please send me an up to date more »

Are you a top-tier Senior Infrastructure Engineer yearning for something more in your next role? When you join us, you will provide third-line support to site teams and projects on an established and large scale account in the intriguing world of Defence. Genuine career opportunity for … a Systems Integration Engineer to cover both hardware and software support. You do need to be eligible for SC and DV Clearance for this role. Hybrid fixed with 3 days a week in Salisbury. We can offer great career progression opportunities, ability to be based anywhere across the UK … on new software and hardware entering the estate Package and distribute software components to the Enterprise using Microsoft Endpoint Configuration Manager (old term SCCM) Support of the corporate environment whilst maintaining its integrity Third-line support to site teams and projects Writing, reviewing and maintaining processes and procedures more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »

Application Support - 9 months (FTC) Are you experienced with reporting and ERP and looking to join a fast-moving growing organisation that makes a real difference to everyday people's lives? We have partnered with a large company based in Oxford working within the health science sector who are … month contract Opportunities for extension or to move within the large organisation to areas of interest Work closely with Directors for development and support Opportunity to work in a Tech for Good environment Key Skills and Responsibilities You will be experienced liaising with external partners who will resolve any … party providers Ensure once live, the maintenance of the new ERP is fully supported Work closely with consultancy services Provide oversight to end-user support Experience and understanding of ERP systems (design and implementation) Experience with IFS Applications (IFS Apps10) – highly beneficial Experience with Power BI or creating reports more »

available with either a 9-5 shift pattern or a 2pm - 10pm pattern, which would be fully remote. Project Delivery: Deliver a portfolio of support-related projects, meeting established criteria. Take ownership of commissioning activities within assigned projects. Collaborate effectively with other departments to ensure successful execution of commissioning … Develop process improvements within the ISO 27001 framework to mitigate risks. Ensure commissioning activities comply with project timelines and quality management standards (QMS). Support and Communication: Communicate directly with customers to resolve problems. Assist with fault finding and analysis on live systems in a remote support capacity. … Perform data analysis and develop analysis/test tools to support general activities. Documentation: Contribute to the development and maintenance of internal and customer-facing software and hardware documentation. What you'll need to succeed Qualifications in building services/mechanical/electrical Engineering An interest in energy efficiency more »

An elite technology-driven hedge fund is now seeking a Trading application and production engineer to join it's growing dynamic team in London, with an excellent work environment and culture. Our client is a global firm with a reputation for utilising technology engineering to help shape it's … financial strategy, putting a huge emphasis on investing in it's technical people. They seek an engineer with 2-3 years minimum experience in trade floor environment technology to help with production support, and project work. Any further experience in full lifecycle software engineering is of interest, from …/QA, project management and application support. Key skills needed, ideally: Linux scripting SQL Python FIX 2-3 years minimum experience in trading application support Full production lifecycle - development, test/QA using Jira/Gitlab, project work and support Apply now for more details. Top end salary more »

An elite technology-driven hedge fund is now seeking a Trading application and production engineer to join it's growing dynamic team in London, with an excellent work environment and culture. Our client is a global firm with a reputation for utilising technology engineering to help shape it's … financial strategy, putting a huge emphasis on investing in it's technical people. They seek an engineer with 2-3 years minimum experience in trade floor environment technology to help with production support, and project work. Any further experience in full lifecycle software engineering is of interest, from …/QA, project management and application support. Key skills needed, ideally: Linux scripting SQL Python FIX 2-3 years minimum experience in trading application support Full production lifecycle - development, test/QA using Jira/Gitlab, project work and support Apply now for more details. Top end salary more »

role As we expand into new markets and introduce new solutions into our product range, we have a requirement to expand our VMWare Channel Support team to our partners and customers. This is the ideal role for an experienced VMWare professional looking to join a dynamic team within a more »

and as part of a team. Demonstrate a strong desire to learn and grow within the crypto industry. Earn bonus points for previous IT support experience or relevant internships! Compensation & Perks: Full-time salary based on experience, complemented by meaningful equity in our industry-leading company. Enjoy the flexibility … Take advantage of our unlimited vacation policy, allowing you to work hard and take time off when needed. Receive top-notch Apple equipment to support your work. Seize the opportunity to play a key role and build your career at a rapidly expanding, global technology company in an emerging … field. Experience our flexible work culture, designed to empower and support your success. Join us on this exciting journey as we revolutionize the blockchain industry and make a lasting impact on the world. Apply now to become a vital part of our client's innovative team more »

and reliable products and services through a wide range of affordable, simple, and effective technological solutions. Position Summary: As the Home Networking Product Test Engineer, you will be responsible for ensuring the quality and performance of our networking products through comprehensive testing and analysis. You will play a critical … of various devices, including 4G and 5G mobile routers, WiFi mesh systems, powerline adapters, WiFi repeaters, and routers. Additionally, this position will entail handling support emails from end-users, providing timely and effective responses to address their inquiries and technical issues.The ideal candidate will possess a deep understanding of … scenarios to identify and troubleshoot issues related to connectivity, performance, and compatibility. Configure and maintain test environments, including network infrastructure, equipment, and software, to support ongoing testing activities. Utilize network testing tools and equipment to analyze network traffic and measure performance metrics. Develop and maintain automated test scripts and more »

and reliable products and services through a wide range of affordable, simple, and effective technological solutions. Position Summary: As the Home Networking Product Test Engineer, you will be responsible for ensuring the quality and performance of our networking products through comprehensive testing and analysis. You will play a critical … of various devices, including 4G and 5G mobile routers, WiFi mesh systems, powerline adapters, WiFi repeaters, and routers. Additionally, this position will entail handling support emails from end-users, providing timely and effective responses to address their inquiries and technical issues.The ideal candidate will possess a deep understanding of … scenarios to identify and troubleshoot issues related to connectivity, performance, and compatibility. Configure and maintain test environments, including network infrastructure, equipment, and software, to support ongoing testing activities. Utilize network testing tools and equipment to analyze network traffic and measure performance metrics. Develop and maintain automated test scripts and more »