Support Engineer Jobs in England

Support Engineer
UK > England

The median Support Engineer salary in England is £32,500 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 90 151 236
Rank change year-on-year +61 +85 -64
Permanent jobs requiring a Support Engineer 2,473 2,274 2,278
As % of all permanent jobs advertised in England 2.92% 2.44% 1.74%
As % of the Job Titles category 3.09% 2.66% 1.81%
Number of salaries quoted 2,196 1,833 2,003
10th Percentile £24,000 £25,000 £23,500
25th Percentile £26,750 £27,750 £27,000
Median annual salary (50th Percentile) £32,500 £33,500 £33,000
Median % change year-on-year -2.99% +1.52% -2.94%
75th Percentile £42,500 £40,000 £43,750
90th Percentile £51,875 £50,200 £57,500
UK median annual salary £32,500 £33,500 £33,375
% change year-on-year -2.99% +0.37% -1.84%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 80,117 85,349 125,598
% of permanent jobs with a recognized job title 94.47% 91.55% 96.08%
Number of salaries quoted 59,992 53,990 75,607
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £53,500 £60,732 £60,000
Median % change year-on-year -11.91% +1.22% +9.09%
75th Percentile £71,991 £82,500 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Support Engineer
Job Vacancy Trend in England

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Engineer in England

Support Engineer
Salary Trend in England

3-month moving average salary quoted in jobs citing Support Engineer in England.

Salary trend for Support Engineer in England

Support Engineer
Salary Histogram in England

Salary distribution for jobs citing Support Engineer in England over the 6 months to 27 April 2024.

Salary histogram for Support Engineer in England

Support Engineer
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the England region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +26 671 £34,000 +7.94% 129
London +12 408 £40,000 +5.26% 125
Midlands +72 403 £30,000 - 97
North of England +50 401 £30,000 -3.23% 106
South West +18 365 £33,000 +1.54% 83
West Midlands +82 226 £30,000 -7.69% 50
East of England +31 221 £31,000 -3.88% 53
Yorkshire +72 175 £32,500 +8.33% 30
East Midlands +34 172 £30,000 +7.14% 47
North West +8 171 £28,000 -8.77% 68
North East +29 55 £32,500 -0.76% 10
Support Engineer
UK

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 27 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Support Engineer in the job title.

1 1,327 (53.66%) Windows
2 1,099 (44.44%) Microsoft
3 1,069 (43.23%) Microsoft 365
4 991 (40.07%) Active Directory
5 748 (30.25%) Social Skills
6 738 (29.84%) Azure
7 581 (23.49%) Windows Server
8 511 (20.66%) Customer Service
9 498 (20.14%) Problem-Solving
10 447 (18.08%) Firewall
11 441 (17.83%) VMware
12 420 (16.98%) Microsoft Exchange
13 416 (16.82%) Windows 10
14 398 (16.09%) ITIL
15 391 (15.81%) Microsoft Office
16 335 (13.55%) Degree
17 310 (12.54%) VMware Infrastructure
18 292 (11.81%) Hyper-V
19 290 (11.73%) SQL
20 278 (11.24%) Finance
21 277 (11.20%) SharePoint
22 272 (11.00%) Microsoft Intune
23 266 (10.76%) Entra ID
24 263 (10.63%) Linux
25 251 (10.15%) DNS
26 225 (9.10%) Cisco
27 209 (8.45%) SQL Server
28 208 (8.41%) Driving Licence
29 196 (7.93%) SLA
30 194 (7.84%) PowerShell

Support Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 420 (16.98%) Microsoft Exchange
2 277 (11.20%) SharePoint
3 29 (1.17%) Confluence
4 28 (1.13%) Skype for Business
5 26 (1.05%) Exchange Server 2013
5 26 (1.05%) IIS
6 22 (0.89%) Exchange Server 2010
7 20 (0.81%) Apache
8 14 (0.57%) Exchange Server 2007
9 11 (0.44%) CMS
10 8 (0.32%) Tomcat
11 7 (0.28%) SharePoint 2010
11 7 (0.28%) SharePoint 2013
12 6 (0.24%) Exchange Server 2000
12 6 (0.24%) WordPress
13 4 (0.16%) JBoss
13 4 (0.16%) SAS
13 4 (0.16%) WebSphere
14 2 (0.081%) Blackberry Enterprise Server
14 2 (0.081%) Exchange Server 2003
Applications
1 391 (15.81%) Microsoft Office
2 75 (3.03%) Microsoft Excel
3 25 (1.01%) Microsoft PowerPoint
4 8 (0.32%) Spreadsheet
5 4 (0.16%) Microsoft Project
6 3 (0.12%) AutoCAD
6 3 (0.12%) SPSS
6 3 (0.12%) Trello
7 2 (0.081%) Revit
8 1 (0.040%) MS Visio
Business Applications
1 5 (0.20%) Sage X3
2 4 (0.16%) Dynamics CRM
2 4 (0.16%) Salesforce CRM
3 3 (0.12%) Eikon
4 2 (0.081%) Carpe Diem
4 2 (0.081%) Oracle Receivables
4 2 (0.081%) Remedy ITSM
5 1 (0.040%) Elite 3E
5 1 (0.040%) JDE EnterpriseOne
5 1 (0.040%) Payment Gateway
5 1 (0.040%) SAP ERP
Cloud Services
1 1,069 (43.23%) Microsoft 365
2 738 (29.84%) Azure
3 266 (10.76%) Entra ID
4 128 (5.18%) AWS
5 106 (4.29%) OneDrive
6 49 (1.98%) SaaS
7 48 (1.94%) GCP
8 45 (1.82%) Mimecast
9 31 (1.25%) Google Workspace
10 27 (1.09%) IaaS
11 24 (0.97%) WhatsApp
12 23 (0.93%) Power Platform
13 22 (0.89%) Dynamics 365
14 20 (0.81%) PaaS
15 11 (0.44%) OpenShift
16 10 (0.40%) Azure Sentinel
17 9 (0.36%) Azure Monitor
17 9 (0.36%) Serverless
18 8 (0.32%) Azure DevOps
18 8 (0.32%) Nutanix
Communications & Networking
1 447 (18.08%) Firewall
2 251 (10.15%) DNS
3 186 (7.52%) DHCP
4 180 (7.28%) WAN
5 174 (7.04%) LAN
6 168 (6.79%) Wi-Fi
7 160 (6.47%) TCP/IP
8 156 (6.31%) VPN
9 146 (5.90%) Wireless
10 129 (5.22%) VoIP
11 121 (4.89%) VLAN
12 118 (4.77%) SAN
13 57 (2.30%) Internet
13 57 (2.30%) Remote Desktop
14 49 (1.98%) Network Security
15 35 (1.42%) PBX
16 33 (1.33%) Cisco IOS
16 33 (1.33%) Skype
17 25 (1.01%) Ethernet
17 25 (1.01%) NAS
Database & Business Intelligence
1 209 (8.45%) SQL Server
2 79 (3.19%) MySQL
3 58 (2.35%) Amazon RDS
4 35 (1.42%) PostgreSQL
5 26 (1.05%) MongoDB
6 20 (0.81%) Relational Database
7 10 (0.40%) DB2
7 10 (0.40%) MariaDB
7 10 (0.40%) Power BI
8 6 (0.24%) SQL Server Analysis Services
8 6 (0.24%) SQL Server Reporting Services
9 5 (0.20%) Azure SQL Database
10 4 (0.16%) Oracle Database
10 4 (0.16%) SQL Server Integration Services
11 3 (0.12%) Big Data
11 3 (0.12%) EDRMS
11 3 (0.12%) GIS
11 3 (0.12%) RDBMS
12 2 (0.081%) Data Lake
12 2 (0.081%) PowerPivot
Development Applications
1 67 (2.71%) JIRA
2 18 (0.73%) Bitbucket
3 17 (0.69%) Jenkins
4 14 (0.57%) Eclipse
5 11 (0.44%) IBM UrbanCode
6 10 (0.40%) Git
7 9 (0.36%) Visual Studio
8 4 (0.16%) GitLab
9 3 (0.12%) MSI
9 3 (0.12%) Octopus Deploy
9 3 (0.12%) TeamCity
10 2 (0.081%) HP UFT
10 2 (0.081%) Hudson
10 2 (0.081%) IntelliJ
10 2 (0.081%) JMeter
10 2 (0.081%) LoadRunner
10 2 (0.081%) MSTest
10 2 (0.081%) Selenium
10 2 (0.081%) Team Foundation Server
11 1 (0.040%) Gradle
General
1 748 (30.25%) Social Skills
2 278 (11.24%) Finance
3 190 (7.68%) Analytical Skills
4 140 (5.66%) Telecoms
5 127 (5.14%) Organisational Skills
6 102 (4.12%) Manufacturing
7 88 (3.56%) Law
8 55 (2.22%) Banking
9 54 (2.18%) Retail
10 53 (2.14%) Inclusion and Diversity
11 52 (2.10%) Documentation Skills
12 44 (1.78%) Legal
13 40 (1.62%) Automotive
14 33 (1.33%) Pharmaceutical
15 30 (1.21%) Marketing
16 26 (1.05%) Public Sector
17 24 (0.97%) Military
18 22 (0.89%) Games
19 19 (0.77%) Electronics
20 16 (0.65%) Back Office
Libraries, Frameworks & Software Standards
1 46 (1.86%) .NET
1 46 (1.86%) REST
2 43 (1.74%) Web Services
3 38 (1.54%) SOAP
4 29 (1.17%) CSS
5 26 (1.05%) HTML
6 20 (0.81%) XML
7 13 (0.53%) Ajax
7 13 (0.53%) AngularJS
7 13 (0.53%) JDBC
7 13 (0.53%) ODBC
7 13 (0.53%) XHTML
8 11 (0.44%) JSON
9 9 (0.36%) LAPP Stack
9 9 (0.36%) LDAP
10 8 (0.32%) .NET Framework
10 8 (0.32%) ADSI
11 7 (0.28%) 802.1X
11 7 (0.28%) ASP.NET
11 7 (0.28%) XSLT
Miscellaneous
1 208 (8.41%) Driving Licence
2 80 (3.23%) Self-Motivation
3 55 (2.22%) Onboarding
4 52 (2.10%) Replication
5 51 (2.06%) Management Information System
6 50 (2.02%) Video Conferencing
7 45 (1.82%) Clustering
8 43 (1.74%) Data Centre
9 40 (1.62%) Smartphone
10 31 (1.25%) EPoS
10 31 (1.25%) Fat Client
10 31 (1.25%) Public Cloud
10 31 (1.25%) Thin Client
11 29 (1.17%) Enterprise Storage
12 27 (1.09%) CCTV
13 24 (0.97%) Enterprise Software
14 23 (0.93%) iPhone
15 22 (0.89%) iPad
16 20 (0.81%) Client/Server
17 17 (0.69%) Foreign Exchange (FX)
Operating Systems
1 1,327 (53.66%) Windows
2 581 (23.49%) Windows Server
3 416 (16.82%) Windows 10
4 263 (10.63%) Linux
5 139 (5.62%) Mac OS
6 124 (5.01%) Windows Server 2012
7 89 (3.60%) Windows Server 2016
8 84 (3.40%) Windows 7
9 80 (3.23%) Android
10 77 (3.11%) Windows Server 2019
11 70 (2.83%) Apple iOS
12 42 (1.70%) Windows Server 2008
13 39 (1.58%) Unix
14 31 (1.25%) AIX
15 25 (1.01%) Mac OS X
16 21 (0.85%) Windows 8
17 17 (0.69%) CentOS
18 14 (0.57%) Ubuntu
19 11 (0.44%) VMS
20 7 (0.28%) Windows XP
Processes & Methodologies
1 511 (20.66%) Customer Service
2 498 (20.14%) Problem-Solving
3 398 (16.09%) ITIL
4 175 (7.08%) Infrastructure Engineering
5 109 (4.41%) Service Delivery
6 98 (3.96%) Cybersecurity
7 90 (3.64%) Service Management
8 89 (3.60%) Continuous Improvement
9 83 (3.36%) Customer Requirements
10 82 (3.32%) Mentoring
11 80 (3.23%) Incident Management
12 79 (3.19%) Agile
12 79 (3.19%) Time Management
13 78 (3.15%) Computer Science
14 77 (3.11%) Customer Experience
15 65 (2.63%) Change Management
16 64 (2.59%) Migration
17 61 (2.47%) ITSM
18 60 (2.43%) Asset Management
19 59 (2.39%) Problem Management
Programming Languages
1 290 (11.73%) SQL
2 194 (7.84%) PowerShell
3 78 (3.15%) Python
4 66 (2.67%) C#
5 62 (2.51%) Java
6 48 (1.94%) Bash
7 32 (1.29%) VB
8 28 (1.13%) C++
9 27 (1.09%) JavaScript
10 24 (0.97%) C
11 17 (0.69%) PL/SQL
12 14 (0.57%) Perl
12 14 (0.57%) T-SQL
13 11 (0.44%) Groovy
14 10 (0.40%) ActionScript
15 9 (0.36%) PHP
16 7 (0.28%) XPath
17 5 (0.20%) Shell Script
17 5 (0.20%) VBA
18 4 (0.16%) VBScript
Qualifications
1 335 (13.55%) Degree
2 177 (7.16%) Microsoft Certification
3 176 (7.12%) Security Cleared
4 111 (4.49%) Cisco Certification
5 105 (4.25%) CCNA
6 92 (3.72%) SC Cleared
7 73 (2.95%) DBS Check
8 55 (2.22%) Computer Science Degree
9 51 (2.06%) Network+ Certification
10 49 (1.98%) Azure Certification
11 48 (1.94%) DV Cleared
11 48 (1.94%) ITIL Certification
11 48 (1.94%) MCP
12 47 (1.90%) A+ Certification
13 34 (1.37%) HNC
13 34 (1.37%) ITIL Foundation Certificate
14 29 (1.17%) Master's Degree
15 28 (1.13%) MCSE
16 22 (0.89%) MBA
16 22 (0.89%) MCITP
Quality Assurance & Compliance
1 196 (7.93%) SLA
2 53 (2.14%) GDPR
3 20 (0.81%) Cyber Essentials
4 14 (0.57%) PCI DSS
5 13 (0.53%) ISO/IEC 27001
6 7 (0.28%) QA
7 3 (0.12%) Accessibility
8 2 (0.081%) ISO 14001
8 2 (0.081%) ISO 9001
8 2 (0.081%) NIST
9 1 (0.040%) Cyber Essentials PLUS
9 1 (0.040%) GxP
System Software
1 991 (40.07%) Active Directory
2 310 (12.54%) VMware Infrastructure
3 292 (11.81%) Hyper-V
4 94 (3.80%) VMware ESXi
5 43 (1.74%) vSphere
6 32 (1.29%) Virtual Desktop
7 27 (1.09%) XenApp
8 23 (0.93%) Virtual Machines
9 21 (0.85%) Firmware
10 17 (0.69%) Terminal Services
11 14 (0.57%) XenDesktop
12 13 (0.53%) KVM
13 12 (0.49%) Docker
14 9 (0.36%) OpenSSH
15 8 (0.32%) NFS
15 8 (0.32%) VMware Workstation
16 6 (0.24%) Virtual Servers
16 6 (0.24%) VMware NSX
17 4 (0.16%) Citrix Hypervisor
18 3 (0.12%) GPFS
Systems Management
1 272 (11.00%) Microsoft Intune
2 151 (6.11%) SCCM
3 39 (1.58%) vCenter Server
4 29 (1.17%) Jamf Pro
5 23 (0.93%) Terraform
6 19 (0.77%) Backup Exec
7 17 (0.69%) Ansible
8 16 (0.65%) NetBackup
9 15 (0.61%) Cisco CUCM
10 13 (0.53%) ServiceCenter
10 13 (0.53%) WMI
11 12 (0.49%) Progress Chef
12 11 (0.44%) Autotask
13 10 (0.40%) Failover Clustering
13 10 (0.40%) SCOM
14 9 (0.36%) IBM BigFix
14 9 (0.36%) PowerCLI
15 8 (0.32%) Kubernetes
15 8 (0.32%) Microsoft Data Protection Manager
15 8 (0.32%) SCDPM
Vendors
1 1,099 (44.44%) Microsoft
2 441 (17.83%) VMware
3 225 (9.10%) Cisco
4 180 (7.28%) Citrix
5 135 (5.46%) Apple
6 113 (4.57%) Veeam
7 102 (4.12%) HP
8 70 (2.83%) Dell
9 69 (2.79%) Sophos
10 62 (2.51%) Oracle
11 59 (2.39%) Google
12 47 (1.90%) Meraki
13 43 (1.74%) IBM
14 38 (1.54%) ServiceNow
15 35 (1.42%) Palo Alto
16 33 (1.33%) Fortinet
17 32 (1.29%) Draytek
18 31 (1.25%) ConnectWise
19 28 (1.13%) SolarWinds
20 27 (1.09%) Aruba