Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Confidential
Support Engineer Location : Bristol Working Pattern: Hybrid Salary : £40,000 - £58,000 Bonus About the Role : We are seeking a talented Support Engineer to join our dynamic digital transformation consulting firm. This role is pivotal in ensuring the reliability and performance of our clients' systems. If you are … environment, this could be the perfect opportunity for you. Key Responsibilities: Monitor and maintain the performance of client systems using monitoring tools. Provide expert support and troubleshooting for Java 8 applications. Collaborate with cross-functional teams to deliver seamless digital transformation solutions. Develop and implement monitoring strategies using Grafana more »
Graduate TechnicalSupport (Engineering/Lighting) Redditch - Birmingham £23,000 - £28,000 + Progression Opportunities + Training + Company Pension + Performance Based Bonus + Life Insurance Are you a Graduate from an Engineering or Electrical background that wants to join a continually growing company with unparalleled progression more »
TechnicalSupport Engineer Our IT systems are an essential supporting service for the wider business that the Head of IT is responsible for delivering with the support of the IT Systems Engineer, IT Network Administrator and Dynamics Analyst. Core services are being moved to Microsoft s Cloud … Digital Transformation implementing Microsoft Dynamics. This role is highly visible across all internal areas of the business, as well as interacting with external parties. Support the delivery of effective day to day operational IT and communications services across the organisation. Key Accountabilities Day to day fault analysis and troubleshooting … new hardware Network patching Determining requirements for joiners and completing the full new user set up, including user induction. Closing down leaver accounts Providing technicalsupport to ESPUG staff in the use of their computers, mobile devices and installed software Logging and responding to IT support requests more »
TechnicalSupport Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to more »
Stockport, Cheshire, United Kingdom Hybrid / WFH Options
Confidential
TechnicalSupport Officer (Highways Asset/Network Maintenance) Location: Stockport & Cheadle Heath Work Schedule: Monday Friday, 37 hours per week, office-based 5 days per week. Flexible working options are available within the set hours, but hybrid working is not an option due to the specific requirements of … the role. The successful candidate will be required to work exclusively from one of the two specified sites. We are seeking a skilled TechnicalSupport Officer to join our client's dynamic team, focused on the planning and project management of various streetlighting and signage maintenance schemes. Key … SAP systems. - Data Management: Accurate data entry into the asset management system. - Budget Monitoring: Keeping track of scheme budgets to ensure financial efficiency. - Administrative Support: Performing general office duties to support the team's operations. Essential Skills and Qualifications: - GIS Systems Proficiency: A strong understanding of GIS systems more »
My client are looking are looking for a highly motivated individual to join their Technical Product Support team. This is an ideal opportunity for an IT or electronics graduate, you will become an expert in the companies hardware, software and Cloud-based services through full training which will more »
TechnicalSupport Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking TechnicalSupport Engineer Duties for this position will … include :- Providing technicalsupport/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature … for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English Italian. more »
New Role The iSeries Support Administrator will be supporting critical live services and will be expected to get incidents resolved in a timely manner. Tickets will originate from the Service Desk for the key Custom business systems across the IBM estate. The key purpose of this role is to … smooth and simple process when dealing with live system issues, maintaining visibility, tracking live issues and working closely with key internal stakeholders. The iSeries Support Analyst must also ensure that the team adhere to all agreed service level agreements and highlighting capacity and service issues early. Responsibilities Incident Management … All support requests raised to the support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is easy to understand and usable by junior more »
with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an TechnicalSupport Engineer to bolster their expanding IT team. Role Details: Hours: Monday - Friday, 8:00 AM - 4:30 PM, onsite. Salary … focused projects. Responsibilities: Provide comprehensive IT systems, software, and hardware maintenance and support. Undertake systems administration tasks to ensure seamless operations. Manage, maintain, and support software and hardware infrastructure. Analyze data and generate insightful company reports. Facilitate smooth client onboarding processes. Configure and operate the order processing system (Mintsoft more »
fun, we are professional, and we get work done. Couno Ltd is an equal opportunity employer About the role: Join our team as a TechnicalSupport Specialist in a senior capacity, where your role is pivotal in solving complex technical issues, maintaining our premium service, and enhancing … client relationships. Reporting to the Service Desk Team Lead, you'll lead efforts to provide advanced IT support, engage with clients at a higher level, and build lasting partnerships. Responsibilities will include … Offer advanced IT support with a strong emphasis on delivering a premium service, ensuring clients receive … top-tier assistance. Investigate and resolve complex technical issues, demonstrating expertise in problem-solving and escalation when needed, while maintaining transparent client communication. Lead the management of escalated service requests, prioritising urgency, and efficiency. Engage with clients in a professional, consultative manner, fostering strong, long-term relationships through trust more »
Technical Customer Support and Documentation Specialist Location: UK (Remote). Preferably based in London/South East for occasional travel to offices. Offices in: London (Wandsworth) and Oxford Responsibilities: Documentation: Writing documentation for new features and release notes. Work through the backlog of existing legacy and outdated documentation … that needs updating Customer Support: Manage the customer support desk, addressing customer queries in a timely and professional manner. Coordinate bug fixes for customers with the product team, ensuring effective communication and resolution of issues. Develop and own the broader Curiosity customer support process, continuously improving it … to enhance customer satisfaction. Requirements: Experience: Previous experience in customer support, demonstrating the ability to manage customer interactions effectively. Previous experience debugging and troubleshooting technical software issues. Previous experience with various technical platforms such as MS SQL Server/Oracle Databases, Docker, XML, AWS, Azure DevOps, GitHub more »
and support. We work closely with our customers, understand their needs, and provide customized solutions. - 4 local training centers dedicated to providing professional product technical training for our customers. - 2 local cooperative warehousing centers to ensure stable product supply. - 2 local research and development centers committed to continuous product … environmental protection - Collaborate with outstanding talents from around the world - Achieve your career dreams Job description: 1. Responsible for pre-sales/after-sales technicalsupport work, including but not limited to technicalsupport for customers in the development of sales opportunities, technicalsupport of the project delivery process and commissioning, as well as after-sales technicalsupport after delivery. 2. Timely processing of customer feedback product technical problems, responsible for tracking customer feedback technical problems and final solution, collect customer demand and feedback with headquarters R & D department more »
Senior TechnicalSupport Engineer - London On Site upto £45,000 plus bonus One of the largest global broking firms in London is hiring a Senior Service Desk supporting staff globally both face to face and remotely. You will primarily be working from the London office alongside infrastructure and more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Anson McCade
Support Engineer Location: Bristol (50/50 office, remote) Working Pattern: Hybrid Salary: £49,000 - £58,000 + Bonus About the Role : We are seeking a talented Support Engineer to join our dynamic digital transformation consulting firm. This role is pivotal in ensuring the reliability and performance of … environment, this could be the perfect opportunity for you. Key Responsibilities: • Monitor and maintain the performance of client systems using monitoring tools. • Provide expert support and troubleshooting for Java 8 applications. • Collaborate with cross-functional teams to deliver seamless digital transformation solutions. • Develop and implement monitoring strategies using Grafana … Hybrid working pattern, offering flexibility and work-life balance. • Opportunity to work with a leading digital transformation consulting firm. • Career growth and development opportunities. Support Engineer Location: Bristol (50/50 office, remote) Working Pattern: Hybrid Salary: £49,000 - £58,000 + Bonus more »
TechnicalSupport Manager Location: United Kingdom (Flexible with travel to sites as necessary. Head office is in Loughborough, so it may be advantageous for the candidate to be Midlands-based). Salary: £25,000 to £30,000 DOE + Great Benefits Position Overview: As the TechnicalSupport Manager, your mission is to ensure all technical elements required to show movies are flawlessly executed, providing unforgettable experiences for our clients customers. Reporting directly to the Head of Technology, you will play a pivotal role in maintaining and advancing our technical infrastructure. Your responsibilities will include … overseeing projection systems, ensuring the smooth operation of all technical equipment, and managing digital content delivery. Your role will be critical in ensuring the highest standards of technical performance across all sites. Key Responsibilities: Provide timely and effective technicalsupport to ensure seamless movie screenings and more »
You will be responsible for leading mid-sized team and will require an in-depth knowledge of support and supporting systems in a 24x7x365 environment. You will have the ability to work under pressure and own initiative and make tough decisions where necessary for the success of the business. … A good general knowledge or hardware, infrastructure, operating systems, understanding of ITIL support processes and procedures and excellent people management skills, with a committed want-to-succeed attitude and capable of driving the team to perform under pressure. *This role requires SC Clearance* What you’ll be doing: Managing … a busy team of Technical Analysts from Junior to Senior Ensuring that the team support the business to defined standards and SLAs for Incident, Request and problems Ensuring that work has agreed and defined deadlines and that the team work to those deadlines Ensuring that support documentation more »
Worcester, England, United Kingdom Hybrid / WFH Options
Talent
Job Title: M365 TechnicalSupport Level 3 Location: West Midlands (Hybrid) Type: Permanent Salary: £42,005 Are you a skilled technicalsupport professional seeking a challenging role that allows you to showcase your expertise and enhance customer service experiences? We have an exciting opportunity for you … The Role: You will be a vital part of our Specialist TechnicalSupport Team, providing top-notch technicalsupport to internal and external customers. You'll ensure the delivery of high-quality ICT services, applications, and equipment. Additionally, you will guide and supervise colleagues to maintain … excellent service standards. Key Responsibilities: Provide advanced technicalsupport for diverse user issues, both hardware and software. Utilize your expertise in Power Apps Automate, M365, and Blue Prism. Handle complex issue triage, problem investigation, and major incident resolution. Support Microsoft Products, Network, VMware, Storage and Back-up more »
Central Bedfordshire, England, United Kingdom Hybrid / WFH Options
Keysight Technologies
Keysight and act as the single point of contact for service. This role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be … Work (SOW). Service Level Agreements (SLAs) to meet agreed customer goals and deliverables. Qualifications: Minimum 3 years of relevant working experience in Service & Support Operations, or related areas of Test and Measurement. Experience in use of business systems and KPI tracking and reporting. Basic understanding of Metrology. Strong more »
Feltham, England, United Kingdom Hybrid / WFH Options
Euro London Appointments
Job Title: German speaking TechnicalSupport Specialist Location: Feltham, UK (Hybrid Basis) Salary: £27,500 - £29,500 per annum + Discretionary Annual Bonus Are you a fluent German speaker with a passion for providing exceptional technicalsupport? Do you thrive in a dynamic, customer-focused environment … technology company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technicalsupport services to their global clientele. Position Overview: We are seeking a talented and enthusiastic German-speaking TechnicalSupport Specialist to … join our client’s team near Feltham. In this role, you will be responsible for delivering high-quality technical assistance to our client’s German speaking customers. You will have the opportunity to utilize your IT technicalsupport skills while providing exceptional customer service. Key Responsibilities: Provide more »
Staines-Upon-Thames, England, United Kingdom Hybrid / WFH Options
Aquent
Job Title: TechnicalSupport Engineer Client Location: Staines, UK (Hybrid) Starting: Asap Pay Rate: £159 per day(PAYE Inside IR35) Duration: 12 months Duties: TechnicalSupport Engineer: Provides technicalsupport to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing … debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/… software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Survey Tip: In software companies this position generally interacts directly with the customer/user when the product is highly technicalmore »
Royal Tunbridge Wells, Kent, United Kingdom, Southborough Hybrid / WFH Options
Vermelo RPO
Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry. Within the TechnicalSupport team, you will play a crucial role in … providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs. Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and IoT … devices. Escalate complex issues to the TechnicalSupport Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and provide feedback on more »
1st Line TechnicalSupport Agent Shift-based rota of 4 on/4 off, days/nights (Apply online only)/(Apply online only) Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment … join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line TechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail … is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to supportmore »
1st Line TechnicalSupport Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do … attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line TechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st … to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to more »
TechnicalSupport Agent 6 month rolling PAYE Contract Bracknell on site, 24/7 working 4 days on 4 days off - mixture of day and nigh 12 hour shifts. Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working … in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A TechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an … to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a prompt manner and own technical issues through to resolution. A standard day as a TechnicalSupport Agent can include liaising directly with on-site engineers to assist more »
