Unit 3 Bedford Business Centre, Mile Road, England
C P AUTOMATION LTD
CP Automation Ltd have an exciting opportunity for two TechnicalSupport Engineer Apprentices to join their team in Bedford. The successful applicants will be working alongside a team of experienced and highly trained engineers, who provide customers with both in-house and on-site product servicing. Role CP … rapidly identify faults and component failures, providing you with excellent learning scenarios throughout your apprenticeship. CP Automation Ltd in Bedford are looking for two TechnicalSupport Engineer Apprentices to join their team. During your role, you will be trained and expected to complete a number of tasks, including … Develop and review quotes for potential sales to ensure products meet customer needs. Respond to customer requests for technical information regarding company products and their application, acting as the technical expert for the product. Provide assistance to the sales team and application engineers to address and resolve customer more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Perpetual Engineering
Job Title: TechnicalSupport Engineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase parts … service sales. Key Responsibilities: To provide customers with technicalsupport for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. … Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. more »
made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises. We are looking for TechnicalSupport representatives in London for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This … position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As … a TechnicalSupport Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
White Label Recruitment
White Label are excited to be working with a specialist engineering business in their search for a TechnicalSupport Engineer to join their busy team during an exciting period of growth. As the Technical SupportEngineer, you will support the sales team in identifying Compressors, Vacuums & Blowers … for projects and prepare technical proposals for installation and commissioning. The Role: Prepare comprehensive technical-commercial proposals for capital projects, encompassing installation and commissioning procedures Assist the sales team by providing technical specifications for capital equipment - vacuums & blowers Provide technicalsupport for Compressors, Vacuum and … Blower applications Accompany the sales team on customer site visits when required Generate energy audit reports to enhance commercial proposals Responsibilities: Support the sales team in presenting technical proposals to customers Ensure the sales team arebriefed on the technical aspects of each quotation Prepare technical quotations more »
in your IT career with a leading provider of high-performance network storage solutions? You’ll play a key role in delivering enterprise-level technicalsupport to a range of industry customers. What you’ll be doing: 1st-2nd line technicalsupport to customers in line … with SLAs and KPIs. Monitor ticket queues and escalate issues to senior members of the team as necessary. Perform BAU troubleshooting support and maintenance remotely and guide customers through steps to resolve issues via phone and email. Take ownership and prioritise workloads to ensure customers are kept up to … date with the status of their cases. What you’ll bring to the role: 2+ years in IT – with experience in customer-facing technicalsupport roles. Strong ability to empathise and build relationships with customers. Good knowledge in IT with exposure to Networking, Storage solutions (NAS), Client Desktops more »
White Label are excited to be working with a specialist engineering business in their search for a TechnicalSupport Engineer to join their busy team during an exciting period of growth. As the Technical SupportEngineer, you will support the sales team in identifying Compressors, Vacuums & Blowers … for projects and prepare technical proposals for installation and commissioning. The Role: Prepare comprehensive technical-commercial proposals for capital projects, encompassing installation and commissioning procedures Assist the sales team by providing technical specifications for capital equipment - vacuums & blowers Provide technicalsupport for Compressors, Vacuum and … Blower applications Accompany the sales team on customer site visits when required Generate energy audit reports to enhance commercial proposals Responsibilities: Support the sales team in presenting technical proposals to customers Ensure the sales team arebriefed on the technical aspects of each quotation Prepare technical quotations more »
Job Title: TechnicalSupport Engineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase parts … service sales. Key Responsibilities: To provide customers with technicalsupport for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. … Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. more »
Technical Customer Support Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with the company) Private medical insurance (After … very well-established business who are based in the local area. Due to the growth plans out client is looking to recruit someone to support customers with technical and IT related issues. As a Technical Customer Support you will be responsible for Assisting clients with any … technical issues that they have with their software. Answering calls and e-tickets from external clients to manage any IT related issues. Communicating with clients via email, chat and phone while documenting specific incident level detail within a ticketing system Developing and maintaining a knowledge base of the enquiries more »
Senior TechnicalSupport Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior TechnicalSupport Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »
IT TechnicalSupport/Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT TechnicalSupport Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will … be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up more »
IT TechnicalSupport/Software Development - Warwickshire £40,000pa to £50,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday INFRASTRUCTURE: End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware … MySQL and MSSQL Renowned, privately owned UK specialist manufacturer of automotive products with an 80+ year history, is seeking a committed and motivated IT TechnicalSupport Analyst. Additionally, any applicants who possess Web Development Skills to assist in the support of internal and external web pages will … be highly desirable Your Key/Essential Responsibilities: Be the first point of contact for End-User Support for PCs, Mobile & Hand-Held Devices, Tablets MS Applications, Cloud Azure, O365, Active Directory, SQL, Endpoint Assist with Helpdesk, Ticket Management, Issue Escalation & Issue Resolution Windows Server Support & Configuration up more »
Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a TechnicalSupport Analyst to join our team. Reporting to the TechnicalSupport Team Lead, you will be accountable for Incident, Change, Problem … Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »
Cambridge, Cambridgeshire, East Anglia, United Kingdom
SMT GB
API TechnicalSupport SMT GB, Duxford , CB22 4QX Full time Monday to Friday This new role is pivotal in ensuring we can develop and implement efficient API solutions for our customer through smart technology and data-driven innovations.Maintaining reliability and efficiency youll be our primary technicalsupport … contact for our SMT Digital Machine and Site Solution portfolio. Reporting to the Site Solutions Manager youll be providing a triage service of solution support issues. Offering expert guidance and support to internal and external customers on digital solution related inquiries youll investigate and troubleshoot software issues involving … multiple API integrations. In addition, youll: Diagnose and resolve software connectivity and functionality issues Support on API integrations, telematic platforms and performances, WebUIs, and 3 rd party platforms Allocate and manage solution support issues with customers, internal teams and suppliers Identify opportunities to introduce services or solutions to more »
is growing year on year! This Apprenticeship, will allow you to start your career in an industry that is constantly evolving. Role As a Technicalsupport Apprentice, you will help onboard new customers to the platform and support existing customers with day to day technical queries … and system configuration issues. Should you be unable to support customers, you will refer to 2nd line technical developers who will support you in resolving these issues, but importantly it will be you who resolves these issues and liaises back to the customer. To undertake this role … you need to be responsive to customer enquiries and work as part of a small team of other support professionals as well as technical account managers. Assisting customers is usually carried out via telephone or web ex conference, however there may be occasions when you are asked to more »
Birmingham, England, United Kingdom Hybrid / WFH Options
InterQuest Group
We are currently recruiting for a TechnicalSupport Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and more »
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
83zero Limited
Company Overview Our client is the market leader in Print Management software and they're growing their TechnicalSupport team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers … diverse working environment Tailored career development plan Position Overview… You will join a team of passionate trouble-shooters who love to take on complex technical issues, share knowledge with peers and go above and beyond for customers! Our client's customer base has a wide range of technical ability and you will be responsible for solving escalated technical issues from our associate team and taking on some of our most complex and tricky technical cases. There is no technical ceiling on this position as you will deal with a variety technical cases, facing more »
St. Albans, Hertfordshire, South East, United Kingdom
Premier Foods
they look like, who they love or what they believe in. Our culture is one where everyone is welcome. Job description: As our next TechnicalSupport Analyst , you will be instrumental in providing localised, highly skilled, technical on-site support. You will be driving the success of … our technical operations and providing excellence in customer support. Your remit will be to ensure the efficient operation of all market-leading technologies. You will be required to attend our St Albans site 5 days per week. Ability to work independently as part of a wider team in a … to develop and maintain effective business relationships. Ability to adapt to changing use of technology and the ability to travel throughout the UK to support other sites when required. At Premier Foods, we champion fresh ideas and agile thinking. We believe in creating a truly Great Place to Work more »
City of London, London, United Kingdom Hybrid / WFH Options
Frossell Recruitment Ltd
Senior Tier 3 TechnicalSupport Engineer Salary : £90,000 £110,000 Location UK (Remote Working) Our Award-winning client a global provider of enterprise storage platforms and solutions is seeking an Senior Tier 3 TechnicalSupport Engineer to be based in the UK covering London. The … numerous other awards from the storage analyst and storage press community. The position requires a willingness to work one Saturday per month. Responsibilities: Provide technical assistance and support for the most complex field issues. Provide proactive recommendations customers for improving their use of company storage solutions and help … maximise their satisfaction. Diagnose technical field issues down to the root cause. Represent the company in a professional manner to customers and partners. Actively contribute to the the configuration, layout and management of company products. Work directly with development teams for problem resolution. Provide assistance to the technicalmore »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Finder
TechnicalSupport Engineer | Work from home with occasional travel to our Basingstoke office | Full Time | £33,000 per annum Are you a self-motivated, enthusiastic individual with a keen desire to develop your IT knowledge and skills? Our client, a distinguished Microsoft Solutions Partner, has an exciting opportunity … for you to join their small, but growing, Managed Service team as a TechnicalSupport Engineer. Our client specialises in providing transformative services focused on Microsoft Cloud solutions, including Office 365, Business Apps, Mobile Device Management, Operations Management, and Azure. They are dedicated to enacting change, achieving outcomes … of Microsoft Cloud Technologies, M365, Azure and Windows operating system. Qualifications in these technologies would be desirable, but not required, although experience in IT Support for at least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do' attitude, have a more »
We are looking for a TechnicalSupport Engineer for a well-established company in the North Tyneside area. You will have excellent communication and customer service skills, a technical mindset, ideally technical qualifications, and have held a similar role in the past. You can expect to … take calls for assistant from product installers, talk them through the insall and offer general support on calls or video links. Role Being an informative first point of contact for all customer queries; should they be product issues, installation queries, training requests. Supporting key stakeholders in the business with … ideas and support from customer feedback. Requirements Ideally having held a technicalsupport role Have excellent communication skills, able to explain complex systems Strong problem solving skills, transparency and willing to go the extra mile. Please apply with your CV via the apply button. more »
TechnicalSupport Engineer Our IT systems are an essential supporting service for the wider business that the Head of IT is responsible for delivering with the support of the IT Systems Engineer, IT Network Administrator and Dynamics Analyst. Core services are being moved to Microsoft’s Cloud … Digital Transformation implementing Microsoft Dynamics. This role is highly visible across all internal areas of the business, as well as interacting with external parties. Support the delivery of effective day to day operational IT and communications services across the organisation. Key Accountabilities Day to day fault analysis and troubleshooting … new hardware Network patching Determining requirements for joiners and completing the full new user set up, including user induction. Closing down leaver accounts Providing technicalsupport to ESPUG staff in the use of their computers, mobile devices and installed software Logging and responding to IT support requests more »
Stockport, England, United Kingdom Hybrid / WFH Options
Wilde Recruitment Limited
TechnicalSupport Officer (Highways Asset/Network Maintenance) Location: Stockport & Cheadle Heath Work Schedule: Monday – Friday, 37 hours per week, office-based 5 days per week. Flexible working options are available within the set hours, but hybrid working is not an option due to the specific requirements of … the role. The successful candidate will be required to work exclusively from one of the two specified sites. We are seeking a skilled TechnicalSupport Officer to join our client's dynamic team, focused on the planning and project management of various streetlighting and signage maintenance schemes. Key … SAP systems. - Data Management: Accurate data entry into the asset management system. - Budget Monitoring: Keeping track of scheme budgets to ensure financial efficiency. - Administrative Support: Performing general office duties to support the team's operations. Essential Skills and Qualifications: - GIS Systems Proficiency: A strong understanding of GIS systems more »
1st Line TechnicalSupport Agent Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the customer related support activities. A 1st Line TechnicalSupport Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer efficiently in a … prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. For the successful more »
Feltham, London, United Kingdom Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking TechnicalSupport Advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am 5pm, Fri 8am 3pm Hybrid working system* - 2 days in the office/… Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end … recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken more »
EHV TechnicalSupport About the Role: Our esteemed client is seeking a dedicated EHV TechnicalSupport to join their team. This role is essential for ensuring quality assurance and compliance in new EHV installations. The successful candidate will work closely with the design team during the … design stage and support the operational project teams during the installation stage. Key Responsibilities: Collaborate with the design team to analyse products and systems during the design stage. Supervise the installation of cables. Monitor and audit cable and jointing teams to ensure compliance and quality standards. Conduct pre-works more »