1 to 11 of 11 Customer Service Jobs in Herefordshire

out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customer service and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. Customer Service: Previous experience in customer service or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »

reporting technical faults on behalf of customers, upselling on certain products and introducing new lines. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries. Main Duties - To ensure high standards of customer service, taking … and inputting orders efficiently and accurately. - To have a clear and personable telephone manner. - Take ownership of solving customer issues through proactive customer service. - To promote the sale of LWC Drinks' own brand products. - To retain strong relationships with account managers, helping them in acquiring new business and … the office; confirmation, sorting the post, filing, processing orders etc. - Plan calls and target GAPs in supply using relevant systems. Knowledge and Experience: - Excellent Customer Service Skills. - Use of Microsoft Excel for spreadsheets and records. - Ability to use the Trinity system. - Good teamwork skills. - Good communication and relationship more »

Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS … for leading, managing and motivating your TPS team to deliver and achieve the business plans and objectives of the Centre, to ensure excellence in customer service, to develop strategic plans and ensure all processes are in place to run a successful TPS Centre. Ensure that the Centre targets … developmental or corrective support where required Create a Manpower Plan for your centre and put a succession plan in place Create and maintain a customer centric culture in the business Maintain a high level of customer satisfaction via the team Work within the identified sales strategy to increase more »

and track support requests and resolutions using our ticketing system Escalate complex issues to higher-level support when necessary Maintain a high level of customer service, ensuring clients are kept informed of progress and resolution timescales Participate in training sessions and complete the Microsoft development programme to improve … you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Service Apprenticeship qualification There is also a five-day teambuilding residential trip that is held in the spring of each year offered to … all apprentices on programme Opportunities for career progression within the company. Apprenticeship Standard Customer service practitioner (level 2) Training Provider HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED Working Week Monday to Friday, 08:30 to 17:30. Expected Duration 15 Months Positions Available 1 Closing Date Saturday, 22nd more »

annual leave + BH) Our client is a well-established, dynamic and highly profitable supplier of technology products and services to an impressive, international customer base. They seek to appoint a new, Senior & experienced, Satellite Engineer to the Team. This is an exciting new opportunity that has been created … role: Reporting to the Engineering Manager you will use your extensive experience to design and develop highly secure communication solutions for a demanding international customer base. You should be a qualified senior satellite engineer having worked in both Defence and Commercial satellite positions, experienced with networks, ground stations and … proven ability to resolve issues. You should be willing and able to draft technical documents and responses and to input into technical proposals. Requirements: Customer service and/or Network Operation experience. VSAT operational, service or technical experience. Practical experience of IP networking. Ability to diagnose complex more »

systems. The Mobile Fitter/Engineer will also be responsible that all documentation is completed accurately and in a timely manner and providing quality customer service. Qualifications: Excellent knowledge of hydraulic, electrical, and mechanical systems Proven experience as a Mobile Fitter/Engineer for construction equipment or similar vehicles … Strong problem-solving skills and the ability to manage complex diagnostics and repairs in an efficient and timely manner. Excellent communication and customer service skills A valid driver's license and a willingness to travel to different job sites as needed. Experience with computerized diagnostic equipment and software. … to 28 days holiday (plus bank holidays) depending on length of service. Ongoing training and Career Opportunities Cycle to work scheme Boot Allowance Long Service Awards on 10, 20 and 30 years Life Event Day - Getting Married, Moving Home, Graduating Excellent rates of pay OTE £50 - £60K Van Provided more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

and Technology (DDaT) team. As part of our technology strategy, we have invested in a number of modern technologies including Microsoft Dynamics 365 for customer services and operations, a suite of enterprise applications, Microsoft M365 for our modern workplace technologies, Microsoft Azure, a large Fortinet SD-WAN and we … our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a number … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »

within ensuring that managers and representatives all have grassroots experience. We can feel proud, when we look back at more than 85 years of service to the farming community. We pride ourselves on continuing to give good customer service. Chandlers (Farm Equipment) Ltd has been servicing the needs … a high standard in alignment with the manufacturers specification, and is safe to use. Demonstrate and install machinery where needed. Need to work with service and workshop managers and ensure challenging timelines are met. Travel to customers in the surrounding area of your depot to service and repair more »

Our client is looking for a Sales Support/Purchasing Executive who has a flair for sales support and a passion for providing exemplary service to customers to join their Procurement team. You will be working in a vibrant and people-focused business, and this is an excellent opportunity … of sales order, and purchasing of products. The successful candidate will work closely with the projects, technical, and installations teams to offer first-class service to customers. The ideal candidate will have experience ordering goods within the education IT sector, be an exceptional communicator, accustomed to liaising with internal … and external customers, and understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered on time, and provide the best value to customers. Responsibilities include more »

client is looking for an Internal Sales Support/Purchasing Executive who has a flair for sales support and a passion for providing exemplary service to their customers to join their Procurement team. Our client is a vibrant and people-focused business, and this is an excellent opportunity for … of quotation, production of sales order, and purchasing of products. They will work closely with projects, technical, and installations teams to offer first-class service to customers. Based in the Witney head office, the role reports to the Procurement Manager. You will have experience ordering goods within the education … IT sector, be an exceptional communicator, used to liaising with internal and external customers, and understand and practice the key principles of good customer service. The role requires excellent attention to detail, ensuring quotes are generated accurately in the CRM system, converted effectively to sales orders, products are ordered more »