1 to 7 of 7 ITIL Jobs in Leeds

specialists if necessary. informed about the latest security threats, principles, techniques, and protocols, including new vulnerabilities, and act on them as needed. within an ITIL V3 & ISO27001 service delivery framework. stakeholder relationships effectively. to defined Service Level Agreements and Key Performance Indicators. other duties as assigned. To be considered for more »

technical challenges Work with our engineering teams to deliver the efficient and effective operation of the technology platforms that underpin our services Work within ITIL aligned-processes –Incident, Request, Problem and Change Management Undertake continuous service improvement reviews and feed these back to the Head of Platform Engineering Training Why more »

or MCITP certifications (highly desirable) Prior line management experience, including conducting 1-2-1s and performance reviews Some knowledge of security standards and ITIL practices Please call and speak with James Sample here at ISR to learn more . more »

with support ticketing systems and customer relationship management (CRM) tools. Proven working experience in a live service environment, resolving incidents Be an advocate of ITIL best practice processes within the business Have previous experience of fault finding, driving up first time fix ratios Key Generic Competencies Ability to communicate with more »

annum - on call 1 week out of every 5 (will decrease as team gets grows) 🎰 Industry: Online Casino/Sportsbetting 🛠 Key Skills: Sys Admin, ITIL, ITSM We're seeking a Lead Engineer to join a global Tech team. In this dynamic environment, you'll lead a team, drive service excellence more »

Who we are A Managed Security Service Provider (MSSP) with a wealth of experience gained in the Defence and Commercial sectors. We help organisations of all sizes build cyber-security capabilities and maintain compliance through practical Consulting and Managed Services. more »

non-technical teams, engaging and participating in agile delivery squads. Experience of working with 3rd party vendors delivering IT change. Knowledge of the various ITIL Service disciplines and an understanding of how these can be applied within and outside of IT Service. Familiarity of SLAs and a basic understanding of … and active desire to drive improvements. Demonstrable experience of designing Service Models and successfully delivering these into production. Writing high quality documentation and proposals. ITIL Foundation (either V3 or v4) is desirable Why Work Here? We're constantly looking at ways to become a more inclusive and diverse employer, and more »