26 to 50 of 422 Customer Insight Jobs in London

Sweep is hiring a Customer Success Manager based in the UK, London, to work on our enterprise climate program software. Professional fluency in English and French, spoken and written, is mandatory. You must be able to lead customer-facing success activities in both languages. Ok, sounds promising. What … will I be doing? As a Customer Success Manager in the Success Team, you will help customers realise the value of Sweep throughout the post-implementation success phase. You will own customer relationships across a mixed portfolio, helping customers connect their sustainability objectives, reporting needs, and data ...

management, product, research and development, operations and professional services. The team acts as the technical partner to prospective and existing customers, bringing together commercial insight, product expertise and an understanding of customers’ data, technology and workflow requirements. You will join a collaborative, customer-focused team that shares knowledge … help connect the team’s day-to-day activity with broader business priorities. The Impact: You will own the technical side of the customer lifecycle, from the first discovery conversation through solution design, demonstrations, proof-of-concept engagements, technical validation, scoping and a structured handover to our professional services ...

Monterosa we're looking for a Customer Success Lead to join our team. Full-time · London or Liverpool About Us At Monterosa, we create powerful audience engagement experiences that connect some of the world’s biggest brands with their fans in real time. With over two decades of technical … with a growing international presence, we’re a collaborative, forward-thinking team passionate about building impactful digital products and delivering exceptional customer experiences. About the job As part of the Success and Support team, you will own the daily relationship with a portfolio of customers - understanding their goals translate ...

into software that covers most asset classes, meets complex real-world treasury and capital market's needs, and adapts as markets evolve. Head of Customer Success Enablement London | Reports to: Chief Customer Officer The organisation Teciem is a financial software solutions provider. Treasury and capital markets run through … strategy we are in a phase of accelerated growth, innovation and transformation with a culture infused by transparency, accountability, performance orientation, our customer mindset and our people. The opportunity Teciem is building a new Customer organisation under the Chief Customer Officer, with clear accountability for customer ...

marketing capability as we expand our portfolio and bring new propositions to market. We're looking for a leader who can strengthen how customer, commercial and market insight shape growth decisions across the business. This is a global role, reporting to the Chief Product Officer. You'll lead … Product Marketing, Brand and Customer Marketing across our Decision Platform and Protection Platform businesses, helping us identify growth opportunities, bring new propositions to market and strengthen how we communicate value to customers. This role sits at the intersection of Product, Commercial and Marketing. You'll play an active role ...

want to help leading Consumer businesses use Generative AI and agentic technologies to protect margins, strengthen brands and build deeper customer relationships across complex omni-channel journeys? Consumer organisations are facing sustained margin pressure, rapidly shifting customer expectations, loyalty challenges and increasingly complex routes to market across stores … digital channels, marketplaces, contact centres and partner ecosystems. You will help clients identify where GenAI and agentic solutions can create measurable value, from customer insight and personalisation through to commercial operations, supply chain, service, marketing and enterprise productivity. Your expertise will help Consumer clients use AI responsibly ...

warehouse automation opportunities in FMCG industries. Working across Sales, Marketing, Product Management and other key functions, the Industry Lead will bring together industry insight, customer needs and market opportunities to shape compelling propositions and targeted go-to-market initiatives. The role will also influence portfolio priorities. The role … follows: Develop and execute Körber’s global FMCG market strategy, maintaining a comprehensive view of priority sub-segments, target accounts, markets, industry trends, customer needs and the operational pressures driving investment in warehouse automation. Build and continuously refine Körber’s value proposition for the FMCG sector within Warehouse Automation. ...

join a lean, high-impact team where your dashboards, semantic models, and insights will directly influence commercial and marketing decisions across a large customer-focused organisation. The Company This organisation is a nationally recognised consumer-facing business with a strong heritage and a significant footprint across the UK. They … investing heavily in data, analytics, and customer insight, with senior leadership fully committed to using data to drive business performance. The Role As a BI Developer, you will focus on delivering high-quality Power BI reporting solutions that enable better decision-making across marketing, customer, and commercial ...

looking for a Commercial Enablement Manager to drive commercial readiness and effectiveness across Sales, Account Management, Customer Success, and our partner network. Using data, customer insight and market intelligence, you’ll shape our enablement strategy to strengthen our value proposition, focus on the right opportunities and drive … Business Intelligence, Marketing Automation & AI, and Product Marketing. Together, we own the commercial revenue engine across Sales and Marketing. Your focus will be turning insight into action to improve pipeline, conversion, retention and cross-sell. You’ll play a key role in our 2027 priorities, including ABM in priority ...

world.**Role Overview:** We're looking for a Senior Creative Designer who combines strong visual creative skills with a passion for brand positioning, customer insight and creative strategy. You'll help shape how PlayStation's digital products and services are positioned, understood and experienced by players around … world. This role starts before design begins. You'll challenge briefs, uncover customer insights and turn complex offerings into clear, compelling propositions that connect functional benefits with emotional appeal. Working alongside designers, copywriters and other creative specialists, you'll translate that thinking into distinctive visual territories, creative direction ...

founder-facing role at a fast-growing UK fundraising platform. The Customer Growth Manager will own the relationship with the company’s most important corporate customers, from onboarding through to retention, reactivation and growth, and will build the systems that make that possible at scale. The Company … next job is to make the experience around that product just as good. This is a chance to sit at the intersection of customer success, account management, commercial growth and operations, working directly alongside the founders. There is no detailed playbook. The person who joins will decide what good ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high‐profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler ...

Marketing Science London | Hybrid (3 days in office) | £60,000 - £75,000This is an excellent opportunity for a Senior Analyst to join a leading customer experience and marketing consultancy where data plays a central role in shaping customer engagement and business strategy. You will work across a variety … Company They are a specialist consultancy focused on helping organisations better understand their customers through data, analytics, and marketing science. Their analytics function combines customer insight, digital analytics, measurement, and data strategy to support smarter decision-making. The team operates in a collaborative, project-based environment and offers ...

looking for an experienced, customer-focused Technical Presales Consultant to help customers transform how they work through Microsoft Modern Work, Microsoft 365 Copilot, Copilot Studio, agentic AI and the wider Microsoft ecosystem. You'll act as a trusted adviser, working with customers, Microsoft, account teams and delivery specialists … design solutions that solve real business challenges and accelerate adoption and value. You'll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology ...

technologies, including AI, can help us create more useful, personalised and effective experiences for customers. We want to move quickly from ideas to tested customer value. In this role, you will own the Quidco web experience and lead delivery of the next phase of our product vision. The strategic … direct ownership is the web team, you will influence the wider Quidco proposition and make sure web and app work together to deliver the customer experience we want to create. You will be Quidco's dedicated web Product Manager, supported by the Head of Product. This is a role ...

Solution Architect – Customer Job Role: AI Solution Architect (Customer) Team: Song AI & Data - AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Associate Manager (L8) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

## Customer Success DirectorApply: London: Full time: Posted 12 Days Ago: REQ0526\\_0037334# **Who are we?**At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‐critical solutions across … strategic thinking with strong execution discipline, and who thrives in complex, matrixed environments with senior‐level exposure.**About the Role**We are seeking a **Customer Success Director – Corporate Lending** to lead customer success outcomes across a portfolio of strategic customers using solutions including **Loan IQ, Trade, and Corporate ...

working, with Darwen as your assigned office Help shape better digital experiences for TV Licensing customers. Are you passionate about improving online experiences, turning customer insight into action and delivering meaningful digital change? Join Capita as a Senior Product Owner - Web & Experimentation and take a leading role … drive improvements across our website and experimentation services. Working with senior stakeholders, you’ll help make self-service simpler and create more joined-up customer experiences across channels. With web experimentation, user testing and content management at the heart of the role, this is an opportunity to turn your ...

Strategic Account Director owns the growth of Resonate's business across Southern, Western and Wales, and Anglia, with clear accountability for developing strategic customer relationships, originating and converting new opportunities, expanding Resonate's footprint and delivering sustainable revenue growth. This is not simply an account-management role. The Strategic … Account Director is expected to create demand by developing a deep understanding of customer strategy, operational challenges and investment priorities, connecting these with Resonate's products and capabilities, and shaping commercially viable opportunities before they enter formal procurement. The role operates across the wider rail ecosystem, building influence ...

tasks and workflow optimisations. BetterLetter helps providers save time, save cost, improve performance under audit and build staffing resilience. The role As Head of Customer Success at Dyad, you will shape how GP practices and PCN groups experience BetterLetter, making sure every customer gets lasting value from … product and grows with us. As we expand, the role will increasingly focus on growing revenue within our customer base and building the team to support new markets.. You will lead a small Customer Success team: a CS Team Lead and two Customer Success Executives, with further ...

ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.About this roleAs a Customer Success Manager, you will partner with valued enterprise customers across the DACH market to ensure successful adoption of Udemy Business and help them achieve their … strategic learning and development goals.You will build trusted relationships with customer stakeholders, from programme managers and learning champions to senior executives, acting as a strategic advisor throughout the customer lifecycle. You will take a consultative approach to understanding customer needs, developing learning strategies, driving platform engagement ...

Role: Lead AI Solution Architect (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Manager (L7) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Role: Lead AI Solution Architect (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Manager (L7) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Role and Team Job Role: AI Technical Delivery Manager (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Manager (L7) About Accenture Song We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Solution Architect – Customer Job Role: AI Solution Architect (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Associate Manager (L8) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...