26 to 38 of 38 Customer Insight Jobs in London

matters most is your ability to support users, drive engagement, and foster innovation. You'll play a key role in implementing and enhancing our customer success framework for XRS, with opportunities to grow and shape the future of customer success management and training delivery at CBRE. This position … Create storyboards, compile footage, and produce short showcase videos (2-4 minutes) for internal use. Support content development for internal and client-facing materials. Customer Success Lead onboarding process using the Customer Success Programme framework. Gather information from accounts teams to identify needs, opportunities, goals, and KPIs. Develop ...

Senior Data Scientist - Customer Data Salary: £70,000 - £85,000 (DoE) Location: Hybrid - 2/3 days per week in a Central London office Job Reference: J13015 Full UK working rights required - no sponsorship available Immediate requirement - strong leadership and senior stakeholder skills We are seeking an experienced, passionate … highly motivated Senior Data Scientist to play a pivotal role in unlocking the value of customer data and shaping how it is used across the business. This is a senior, highly autonomous position, acting as the number two to the Director of Customer Data, where you will operate ...

understand . There’s over £1 trillion sitting in UK pensions, but much of the industry is still stuck with outdated products and poor customer experiences. Penfold is changing that with a modern, tech-first platform that puts employers and savers first. We’re a growing team … targets Close a high volume of smaller deals efficiently while delivering a great buyer experience Running effective sales cycles Lead structured discovery to understand customer needs and decision criteria Deliver tailored product demos focused on employer use cases Clearly articulate Penfold’s value and handle objections confidently Move deals ...

regular updates on pipeline, performance, and forecasts so stakeholders stay aligned. Represent the company professionally at all times, helping strengthen our brand, reputation, and customer trust. Partner cross-functionally to surface customer feedback, flag potential issues, and support resolution when needed. The Impact You'll Have At CompanyCam … keeping healthy relationships with pipeline and forecasts accurate, and contributing insights, blockers, and ideas during weekly sales meetings. Strengthening cross-functional alignment by sharing customer insights with Sales Enablement, Marketing, and Product to refine messaging and roadmap priorities, supporting smooth post-sale handoffs by partnering with Customer Success ...

solution discussions Handle inbound inquiries and convert them into sales opportunities Follow up with existing customers to drive cross-sell and up-sell Address customer objections and clearly communicate value propositions Prepare pricing, proposals, and sales-related documentation Collaboration & Market Contribution Collaborate with internal teams to define and execute … effective sales strategies Transfer qualified opportunities to relevant stakeholders with complete and actionable information Provide market and customer insights based on direct prospect interactions Support marketing initiatives such as trade shows, events, and webinars when needed Brand & Professional Development Represent the company’s brand and positioning in all customer ...

client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis … success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales ...

deal cycle. Reports directly to the Head of Sales Engineering, recently promoted after consistent top performance. Achievable team quota of $1.2m per quarter. Enterprise customer base includes Deloitte, Amex, Tesla, BMW, and BT. Global headcount of ~85 (30 in the UK), offering strong influence and scale potential. Product delivers … teams to support bespoke solution design. Use CRM and sales enablement tools to manage pre-sales engagement, forecasting, and pipeline activity. Feed market and customer insights back to product and leadership teams to inform roadmap priorities and GTM strategy. Requirements: Minimum 2 years’ experience in a technical pre-sales ...

Handoffs – ≥ 90 % NPS on deals you scope. Key KPIs Results – ramped quota attainment. Pipeline – ~3× quota coverage. Activity – target discovery/demo sessions weekly. Customer Experience – ≥ 90 % NPS on your deals. What You'll Be Doing Lead portal audits; quantify revenue gaps and ROI. Co-sell with HubSpot … target net-new and expansion deals Craft proposals, quotes, SOWs; negotiate and close. Share customer insights with Product, Marketing, Delivery. Keep HubSpot CRM ≥ 95 % hygienic. About You 4 + yrs hands-on HubSpot (admin, RevOps, CSM, consultancy). Proven upsell/cross-sell or business-case experience. Eager ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … Write clear, insightful, high-quality content: blogs, guides, case studies, reports, landing pages, product explainers, and email copy. Translate industry trends, product capabilities and customer insights into compelling narratives. Collaborate with subject-matter experts across the business to extract insights and turn them into polished content. Ensure brand voice ...

Dynamics 365 CE Functional Consultant (Customer Insights Specialist) 3 Months - Outside IR35 - 100% remote We’re seeking an experienced Dynamics 365 CE Functional Consultant with deep expertise in Customer Insights to join a high-impact project. This role is perfect for someone who can hit the ground running … deliver exceptional results in a fast-paced environment. Key Responsibilities: Lead the functional design and implementation of D365 CE and Customer Insights solutions. Gather and translate business requirements into effective technical solutions. Configure and optimize Customer Insights for segmentation, analytics, and personalization. Collaborate with stakeholders to ensure seamless ...

define and drive enterprise-wide product vision for a leading GovTech organisation. This role unifies product direction across multiple markets and portfolios, translating customer insights, market intelligence, and business priorities into a cohesive strategic framework. The role partners closely with senior product, engineering, and commercial leaders to ensure measurable … Define and communicate the long-term product vision and enterprise-level strategy. Create a unified strategic framework across all product portfolios and markets. Translate customer needs, market trends, and competitive dynamics into actionable strategic guidance. Strategic Roadmap Planning Lead the company-wide strategic roadmap process. Collaborate with product leadership ...