26 to 50 of 96 Customer Insight Jobs in London

digital media sector. Purpose of the role The Product Manager will own product direction for assigned products or product areas, translating market and customer insight into a clear roadmap, and driving execution from discovery through launch and iteration. You will act as the voice of the customer … data driven decisions to maximise product impact. Key responsibilities Define and communicate product vision, strategy and roadmaps aligned to business objectives. Gather and synthesise customer and market insight to identify opportunities and prioritise work. Work closely with engineering, design, data and commercial teams to deliver high quality releases ...

Digital Services & Enablement for a senior, internationally focused leadership opportunity. This is a strategic role for someone who can bring together digital technology, customer experience, systems and operational excellence to deliver meaningful improvements across a complex, large-scale organisation. The focus will be on building the capabilities, platforms … processes that make customer service smarter, more efficient and easier to access. Key areas of responsibility include: Developing and delivering a strategic digital services and enablement roadmap. Leading digital optimisation, customer systems, platforms and knowledge management. Driving customer journey improvements, self-service adoption and reduced customer ...

quality of product decisions across Wise Platform. Your mission: Set a clear product direction. Develop a compelling vision for your area, grounded in customer needs, partner insight and data. Translate it into a focused roadmap, with clear objectives and a considered view of what to build, improve … infrastructure and constraints. Work with Sales and Delivery to identify patterns across opportunities and turn those insights into product decisions. Make difficult choices. Balance customer value and commercial opportunity with technical complexity, regulatory requirements, risk and operational impact. Explain your decisions clearly and help teams move forward when priorities ...

execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.Lead end-to-end design … consistent bar-raising execution.What you bring6+ years of experience designing digital products, B2B SaaS experience is required.Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).Proven track record of shipping high-quality work that solves customer problems ...

seeking an experienced Salesforce Product Manager to join an established organisation, with a strong focus on leveraging Salesforce capabilities to enhance customer experience, streamline business processes and deliver measurable business value. The successful candidate will have proven hands-on experience working with Salesforce, with a strong understanding … capabilities, customer journeys, stakeholder relationship management and business process optimisation. Experience with Salesforce Financial Services Cloud (FSC) would be highly desirable, alongside experience within financial services, ideally banking or wealth management. However, candidates from other sectors with strong Salesforce product management experience will also be considered. The successful candidate ...

StoryBearingPoint is an independent management and technology consultancy with European roots and a global reach. We combine industry insight, business transformation and technology delivery to help clients address complex strategic and operational challenges. Our Microsoft practice supports organisations moving to and scaling Dynamics 365, Power Platform, Azure, Microsoft … implementation. Microsoft Dynamics 365 & Power Platform LeadershipOwn the enterprise architecture for Dynamics 365 CRM and Power Platform adoption. Guide architecture across Dynamics 365 Sales, Customer Service, Customer Insights, Dataverse, Power Apps, Power Automate, Power Pages and Copilot Studio. Lead decisions on configure, extend, integrate, build or retire. Maximise ...

regional needs, prioritising resources and streamlining communication and decision making Collaborate with Product teams to ensure marketing strategies align with product roadmaps and customer insights; being a senior counterpart for our Regional Product Directors. Advocate for regional needs within the broader marketing organisation and report on performance to senior … leadership. Cultivate strong relationships with local agencies and partners. Develop strong customer insight and understanding through direct customer feedback and partnership with our Insights and Research teams. The experience, background and competencies needed to succeed in this role. Proven Experience: Extensive experience in growth/marketing roles ...

join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. Do you have the following skills, experience and drive to succeed … this role Find out below. This is a varied, customer-facing role where you'll work with clients throughout the implementation journey - understanding how their business operates, translating those requirements into practical solutions, working with their data, and helping them successfully adopt the platform. The Company This ...

premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world's leading brands to deliver an exclusive range of hand-picked products … experience end-to-end. This is not a traditional Product role. You will be the Founder's trusted partner on consumer product strategy - synthesising customer insight, operational data, and market intelligence into a product vision that the organisation can execute against. You will define the consumer mobile roadmap ...

Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of Vodafone's UK offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything … performance across both direct and indirect reporting lines. The role will set and execute a clear strategy for the Global UK HQ multinational customer portfolio, translating Vodafone Business priorities into focused account, team and growth plans that consistently exceed revenue, margin, annual order value, retention and customer experience ...

across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. … priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. ...

quality reporting processes to ensure both product development requirements are achieved (e.g. concern management system).Prepare, manipulate and analyse large datasets to deliver relevant customer insights to both internal and external stakeholders, driving continuous improvement in wider business processes (i.e. data analytics).Lead troubleshooting activities and provide technical assistance ...

engineering and are ready for broader responsibility. Or you have a strong computing background and want a role that combines technical problem-solving with customer interaction. My client is growing its UK and European team and is looking for a Sales Support Engineer to become a trusted technical voice … while supporting the reuse of technology and the circular IT economy. This is an opportunity to join a growing business where your technical knowledge, customer relationships and ideas can make a visible difference. A varied role across pre-sales and customer support Youll work closely with sales, engineering ...

direction of the business. The Company They are a specialist strategy and insights consultancy focused exclusively on the B2B technology sector. Their work combines customer insight, market research and commercial strategy to help organisations make confident decisions across product strategy, customer experience, go-to-market planning, pricing … complex consulting engagements, manage senior client relationships, and contribute to the continued growth of the business. Key responsibilities include: Leading end-to-end research, insight and strategy projects for global B2B technology clients. Designing research methodologies and strategic frameworks to address complex commercial challenges. Overseeing qualitative research programmes, including ...

+ bonus + benefits This is a rare opportunity to join a growing boutique strategy consultancy operating at the intersection of research, insight, technology and commercial strategy. You'll work directly with senior clients and founders, helping global technology businesses solve complex growth challenges while gaining significant responsibility, influence … exposure in a high-performing team. The Company They are a specialist strategy and insights consultancy focused exclusively on the technology sector. Combining research, customer insight and commercial strategy, they help organisations make better decisions across areas such as go-to-market strategy, customer experience, proposition development ...

advanced analytics, and modern cloud technologies to deliver commercially impactful solutions. Working across multiple sectors, they help organisations make better decisions through predictive modelling, customer insight, and data-led product development. Their teams bring together data science, analytics, product, and commercial expertise to create scalable products and actionable ...

high-impact research and strategy projects for global clients, gaining direct exposure to senior stakeholders and founders while helping shape business decisions through insight-led consulting. The Company They are a specialist research and strategy consultancy focused exclusively on the B2B technology market. Combining customer insight, market … research and strategic consulting, they help clients solve commercial challenges across areas including go-to-market strategy, customer experience, product strategy, proposition development and competitive positioning. The business has experienced significant growth and continues to invest in AI-enabled consulting capabilities, creating exciting opportunities for consultants looking to develop ...

across the UK and international markets. Owning the end-to-end scaled education strategy for the Accountant and practitioner ecosystem, you will bridge deep customer insight with platform expertise to translate complex platform updates, regular product launches, workflow friction points, and regulatory changes into high-impact, scaled learning … role could be right for you if you have: Experience: 7+ years in B2B SaaS, fintech, or multi-product environments driving user growth via customer or partner education (backgrounds in Partner/Channel Marketing, Customer Education, or adoption-focused PMM preferred). Commercial & Data Focus: Proven ability ...

across the UK and international markets. Owning the end-to-end scaled education strategy for the Accountant and practitioner ecosystem, you will bridge deep customer insight with platform expertise to translate complex platform updates, regular product launches, workflow friction points, and regulatory changes into high-impact, scaled learning … role could be right for you if you have: Experience: 7+ years in B2B SaaS, fintech, or multi-product environments driving user growth via customer or partner education (backgrounds in Partner/Channel Marketing, Customer Education, or adoption-focused PMM preferred). Commercial & Data Focus: Proven ability ...

enterprise customers and making it work for their business. You will connect real enterprise data, configure and extend the platform, and work directly with customer teams to get them live. Because this vertical is well established, you will have proven modules, repeatable patterns and experienced senior FDEs around … Palantir Foundry for new and existing enterprise customers Build data pipelines, transformations and applications within Foundry, developing your expertise on every engagement Connect customer data sources and build the integrations and data pipelines needed to get them live Work directly with customer stakeholders to understand their workflows, data ...

investments. Applying techniques such as time series analysis, correlation analysis, hypothesis testing, and feature engineering. Identifying new opportunities to create valuable data products and customer insights. Managing and developing members of the Data Research team while raising technical standards across the function. Driving the use of AI and advanced ...

decisions, not just execution.Prototype fast to make ideas tangible, test them and learn, then move on to the next one.Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch.Hold a high bar for craft and user experience ...

across multiple LexisNexis Risk Solutions products. As Senior Product Manager, you will play a key role in shaping the product strategy and roadmap, driving customer discovery, prioritizing AI capabilities and working closely with Engineering and technology teams to bring these solutions to market. You will also collaborate with product … product strategy and roadmap for new AI-powered and Agentic AI capabilities, identifying and prioritizing the use cases that will deliver the greatest customer and business value. Lead customer discovery activities to understand customer needs, investigation workflows and pain points, translating those insights into clear product priorities ...

technology advances.You will lead the technical integration and continuous improvement of these services, combining engineering depth with curiosity about LLMs and a strong customer focus. The role combines hands-on delivery with technical leadership and mentoring.You will shape how an entire organisation works with AI. You will have … opportunity to explore new capabilities, turn promising ideas into dependable services and see the impact directly in colleagues’ daily work. Your technical decisions and customer insight will help define a new AI capability and how it evolves.What you’ll do:Own the AI service roadmap:Understand how colleagues ...

Business Central Functional Consultant is required to join an established Microsoft technology consultancy based in Gateshead (hybrid). This is a customer-facing role combining functional support, problem-solving and business process knowledge. You'll work directly with customers to resolve issues, improve how they use their systems … make sure they're getting the most from their Microsoft solutions. The role is predominantly remote, with occasional travel to customer sites when required. The Organisation You'll be joining a Microsoft technology consultancy who specialise in business applications and digital solutions to customers across a range of industries ...