26 to 50 of 88 Customer Insight Jobs in London

expertise to deliver enterprise-grade solutions across use cases such as: Risk analytics & fraud detection Regulatory compliance automation Document intelligence (KYC, contracts, trade docs) Customer insights & conversational AI You will work on cutting-edge technologies including LLMs, vector databases, RAG architectures, and cloud-native data platforms, helping organizations unlock ...

global rollout. Work alongside finance and marketing teams to plan budgets and forecast paid media efforts. Create a product roadmap alongside product managers, leveraging customer insights, tech, and business goals. Oversee data and performance reporting to assess impact and refine the strategy. Candidate Requirements 5+ years in growth marketing. ...

support you need to achieve targets and to hand off qualified leads Provide regular updates and feedback to the sales team on market trends, customer insights and competitor activities. Adhering to good corporate compliance ensuring the data you work on is up to date, compliant and accurate Stay ...

rigour to drive measurable business impact. Own regional positioning and messaging. Develop and steward the strategic positioning for E&A's core audiences and customer groups. Translate deep market intelligence and customer insight into differentiated narratives that drive adoption and preference with customers. Provide integrated campaign leadership … using AI tools everyday to accelerate research, sharpen briefs, test positioning, and scale execution. Exceptional positioning and messaging skills, able to move from raw insight to a sharp, differentiated narrative. Strong analytical foundation, comfortable interrogating unit economics, cohort data and funnel metrics to make sharper decisions. Proven ability ...

rigour to drive measurable business impact.* Own regional positioning and messaging. Develop and steward the strategic positioning for E&A's core audiences and customer groups. Translate deep market intelligence and customer insight into differentiated narratives that drive adoption and preference with customers.* Provide integrated campaign leadership. … this as a meaningful professional differentiator, not a trend to keep up with.* Exceptional positioning and messaging skills. You can move from raw insight to a sharp, differentiated narrative and know the difference between messaging that's technically accurate and messaging that actually works.* Strong analytical foundation. ...

narratives and case studies. Collaborate with Bids/Tenders to share all pre-market engagement and insights to maximise outcomes and win rate. Feed customer insight into Product for roadmap and feature prioritisation. Thought Leadership & New Business Enablement Deliver high-quality demos adapted to industry, audience, and complexity. … problems. Commercial Acumen: Understands pricing, margin levers, risk, deliverability and commercial structure. Executive Communication: Clear, credible, and confident with senior stakeholders. Problem Solving: Connects insight, product capability and business logic into compelling solutions. Collaboration: Operates as a trusted partner across Product, Sales, Implementation, Marketing and Legal. Detail & Discipline: Ensures ...

programmes and define strategic frameworks for our retail and FMCG clients, using your experience in consulting and industry. Integrate cross-functional commercial, operational, and customer insight to shape major business decisions. Design operating models and transformation roadmaps that embed AI and automation to deliver business value. Steer innovation ...

player-coach role”. You’ll own the full product marketing remit across all three domains, turning deep customer insight into sharp positioning, high-impact launches, and messaging that converts. You’ll be the connection between Product and Marketing and the person who makes sure our internal Sales … craft at Treatwell: coaching your team, raising the bar, and building a function that the rest of the business looks to for insight and direction. This is a senior role with real scope, shaping how a category-defining European platform tells its story, across markets, products, and audiences. ...

oversee a team of product managers and designers. Product Strategy & Direction Contribute to a clear and coherent product vision aligned with company goals and customer outcomes. Partner with senior team members to help shape product strategy and roadmap planning. Support prioritisation across teams, balancing customer impact, business value … delivery pace. Use data, customer insight, and product judgement to inform decisions and identify opportunities. Team & Collaboration Contribute to a strong product culture through collaboration, mentoring, and knowledge sharing. Work closely with Product Managers, Designers, and cross-functional teams to deliver high-quality experiences. Your Experience ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition … Flow's features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements ...

bank or fintech can immediately understand why it matters to them/li li You've built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture/li/ul h3 What you will be doing …/h3 ul li Lead the definition of Flow's features, workflows, and data requirements - from customer discovery through to prioritization and post-launch measurement/li li Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done ...

modern data platform initiatives, including real-time data capabilities Enable analytics and market teams to self-serve data more effectively Support use cases across customer insight, churn, ARPU, profitability, and network optimisation Communicate product updates, priorities, and roadmap progress to stakeholders Support incident management and platform-related administration ...

modern data platform initiatives, including real-time data capabilities Enable analytics and market teams to self-serve data more effectively Support use cases across customer insight, churn, ARPU, profitability, and network optimisation Communicate product updates, priorities, and roadmap progress to stakeholders Support incident management and platform-related administration ...

making technical decisions, and taking ownership from concept through to launch and iteration. The SEO Product team is working towards an ambitious goal: making customer acquisition eventually free. We’re building products that help millions of potential customers discover Wise organically and make better decisions about their money. Responsibilities … ground up Working closely with Android engineers to build products across both platforms, maintaining a high bar for quality and keeping core features and customer experience aligned Working closely with product managers, designers, analysts, and other engineers to shape ideas, define requirements, and turn them into simple, high‐quality ...

role focused on new digital business and service development. The position is responsible for exploring and shaping new opportunities by combining technical feasibility, customer insight, and market potential. It offers a broad scope across early-stage concept development, validation, business case creation, and cross-functional project coordination. TYPE … development of new digital business opportunities, from exploration and validation through to internal recommendation and handover. Lead and support new business exploration projects Research customer needs, market trends, and business opportunities Develop early-stage concepts and test key assumptions Plan and drive PoC, MVP, pilot, or prototype activities Gather ...

history of building pipeline in green-field territory, not just inheriting a patch Familiarity selling to Heads of Design, Research, Accessibility, Digital, CX or Customer Insight, or genuine interest in learning that buyer Working knowledge of UK enterprise and public sector procurement, including frameworks like G-Cloud ...

loyalty programs, order management, and replenishment systems. Participate in Agile ceremonies, sprint planning, and UAT activities. Analyze retail KPIs, sales trends, inventory performance, and customer insights to support business decisions. Recommend operational improvements and automation opportunities. Required Skills & Experience Strong experience as a Business Analyst within the Grocery Retail ...

acquired by T-Mobile and is now part of T-Mobile Advertising Solutions. By combining our DOOH expertise with T-Mobile's unique customer insights and expansive omnichannel capabilities, we're creating new opportunities to innovate at scale and make a meaningful impact on the future ...

product strategy and execution. You’ll be responsible for shaping our roadmap, scaling our product team, and working cross-functionally with engineering, design, customer success, and go-to-market teams to deliver world-class products. This is a unique opportunity to build and scale a product organization … company’s direction. What you’ll be doing Product Strategy: Own and evolve the product vision and roadmap in alignment with company goals and customer needs. Team Leadership: Build, lead, and mentor a high-performing team of product managers and analysts. Execution: Drive the entire product lifecycle—from discovery ...

Drive real-time data and self-serve data initiatives Build business cases and shape commercially focused data solutions Focus areas include churn, profitability, and customer insight The Requirements Previous experience as a Data Product Manager Strong stakeholder management and communication skills Experience working with modern cloud data platforms ...

senior leadership. Market & Stakeholder Engagement Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution. Use market intelligence and customer insight to influence service development and positioning. Maintain strong executive-level relationships with partners and customers. Candidate Requirements Proven experience managing AWS partners, ideally ...

complex commercial and product requirements into scalable, maintainable analytics solutions. Support Product & Commercial Strategy Deliver reliable datasets and metrics that support growth initiatives, experimentation, customer insight, forecasting, and operational decision-making. What you’ll bring Previous experience leading or mentoring Analytics Engineers, Analytics Developers, or similar modern data ...

thought leadership. You'll help establish AppFactor as the definitive platform for automated software maintenance and modernisation at scale. Connect the dots internally — Feed customer insight back into Product, enable the GTM team, and help Customer Success set up for a smooth handoff. … architecture, containers, Kubernetes, and DevOps practices. Modernisation experience a significant advantage. RFP ownership — Demonstrated experience leading the assembly of technical materials in response to customer RFIs and RFPs. Clear, compelling communicator — Able to create technical documentation, deliver training, and present complex concepts accessibly to both technical and business audiences ...

customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt and modernise the coach industry with their innovative cloud based … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected**Wood Mackenzie Values*** Inclusive – we succeed together* Trusting – we choose to trust each other* Customer committed – we put customers at the heart of our decisions* Future Focused – we accelerate change* Curious – we turn knowledge into action**Role Purpose**Wood … will ensure we articulate the value of our products and data, including next generation AI workflow-based solutions, with clarity, commercial impact, and customer insight.This role is critical to driving our next phase of growth, requiring a leader with a deep understanding of the energy market ...