26 to 50 of 437 Customer Insight Jobs in London

management, product, research and development, operations and professional services. The team acts as the technical partner to prospective and existing customers, bringing together commercial insight, product expertise and an understanding of customers’ data, technology and workflow requirements. You will join a collaborative, customer-focused team that shares knowledge … help connect the team’s day-to-day activity with broader business priorities. The Impact: You will own the technical side of the customer lifecycle, from the first discovery conversation through solution design, demonstrations, proof-of-concept engagements, technical validation, scoping and a structured handover to our professional services ...

Monterosa we're looking for a Customer Success Lead to join our team. Full-time · London or Liverpool About Us At Monterosa, we create powerful audience engagement experiences that connect some of the world’s biggest brands with their fans in real time. With over two decades of technical … with a growing international presence, we’re a collaborative, forward-thinking team passionate about building impactful digital products and delivering exceptional customer experiences. About the job As part of the Success and Support team, you will own the daily relationship with a portfolio of customers - understanding their goals translate ...

into software that covers most asset classes, meets complex real-world treasury and capital market's needs, and adapts as markets evolve. Head of Customer Success Enablement London | Reports to: Chief Customer Officer The organisation Teciem is a financial software solutions provider. Treasury and capital markets run through … strategy we are in a phase of accelerated growth, innovation and transformation with a culture infused by transparency, accountability, performance orientation, our customer mindset and our people. The opportunity Teciem is building a new Customer organisation under the Chief Customer Officer, with clear accountability for customer ...

About the role: As a Product Manager within Customer Fulfilment, you will own products and capabilities that help colleagues manage and optimise fulfilment operations across our stores and fulfilment centres. You will be responsible for identifying customer and colleague problems, defining product strategy, and delivering solutions that improve … operational efficiency, colleague experience, customer outcomes and business performance.The Workflow Management product area sits at the heart of Tesco's fulfilment ecosystem, enabling fulfilment managers and operational teams to manage exceptions, make better decisions, optimise resources and deliver customer orders accurately, efficiently and profitably. The domain supports over ...

warehouse automation opportunities in FMCG industries. Working across Sales, Marketing, Product Management and other key functions, the Industry Lead will bring together industry insight, customer needs and market opportunities to shape compelling propositions and targeted go-to-market initiatives. The role will also influence portfolio priorities. The role … follows: Develop and execute Körber’s global FMCG market strategy, maintaining a comprehensive view of priority sub-segments, target accounts, markets, industry trends, customer needs and the operational pressures driving investment in warehouse automation. Build and continuously refine Körber’s value proposition for the FMCG sector within Warehouse Automation. ...

world.**Role Overview:** We're looking for a Senior Creative Designer who combines strong visual creative skills with a passion for brand positioning, customer insight and creative strategy. You'll help shape how PlayStation's digital products and services are positioned, understood and experienced by players around … world. This role starts before design begins. You'll challenge briefs, uncover customer insights and turn complex offerings into clear, compelling propositions that connect functional benefits with emotional appeal. Working alongside designers, copywriters and other creative specialists, you'll translate that thinking into distinctive visual territories, creative direction ...

join a lean, high-impact team where your dashboards, semantic models, and insights will directly influence commercial and marketing decisions across a large customer-focused organisation. The Company This organisation is a nationally recognised consumer-facing business with a strong heritage and a significant footprint across the UK. They … investing heavily in data, analytics, and customer insight, with senior leadership fully committed to using data to drive business performance. The Role As a BI Developer, you will focus on delivering high-quality Power BI reporting solutions that enable better decision-making across marketing, customer, and commercial ...

looking for a Commercial Enablement Manager to drive commercial readiness and effectiveness across Sales, Account Management, Customer Success, and our partner network. Using data, customer insight and market intelligence, you’ll shape our enablement strategy to strengthen our value proposition, focus on the right opportunities and drive … Business Intelligence, Marketing Automation & AI, and Product Marketing. Together, we own the commercial revenue engine across Sales and Marketing. Your focus will be turning insight into action to improve pipeline, conversion, retention and cross-sell. You’ll play a key role in our 2027 priorities, including ABM in priority ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high‐profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler ...

Marketing Science London | Hybrid (3 days in office) | £60,000 - £75,000This is an excellent opportunity for a Senior Analyst to join a leading customer experience and marketing consultancy where data plays a central role in shaping customer engagement and business strategy. You will work across a variety … Company They are a specialist consultancy focused on helping organisations better understand their customers through data, analytics, and marketing science. Their analytics function combines customer insight, digital analytics, measurement, and data strategy to support smarter decision-making. The team operates in a collaborative, project-based environment and offers ...

technologies, including AI, can help us create more useful, personalised and effective experiences for customers. We want to move quickly from ideas to tested customer value. In this role, you will own the Quidco web experience and lead delivery of the next phase of our product vision. The strategic … direct ownership is the web team, you will influence the wider Quidco proposition and make sure web and app work together to deliver the customer experience we want to create. You will be Quidco's dedicated web Product Manager, supported by the Head of Product. This is a role ...

Solution Architect – Customer Job Role: AI Solution Architect (Customer) Team: Song AI & Data - AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Associate Manager (L8) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

maximize the value of the Skai platform. Reporting to the Director of Revenue & Client Enablement, this person will play a critical role in driving customer education, platform proficiency, and engagement across Skai's global customer base. You'll own and evolve Skai University, deliver engaging … customer learning experiences, and develop scalable programs that help customers become more self-sufficient, successful, and confident advocates for Skai. This is an ideal opportunity for someone who is passionate about customer education, enjoys connecting with people, and loves finding creative ways to make learning engaging and impactful. ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high-profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler ...

working with an established, internationally operating ecommerce business that's looking for a Product Owner to help shape the future of its digital customer experience.With an established online retail operation, a customer-facing website and app, and a dedicated development team, there's plenty of opportunity to make … genuine commercial difference.This is a role for someone who enjoys being at the intersection of technology, customer experience and commercial performance. Someone who can understand what the business wants to achieve, challenge whether it's the right thing to do, and work with the development team to turn good ...

## Customer Success DirectorApply: London: Full time: Posted 12 Days Ago: REQ0526\\_0037334# **Who are we?**At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‐critical solutions across … strategic thinking with strong execution discipline, and who thrives in complex, matrixed environments with senior‐level exposure.**About the Role**We are seeking a **Customer Success Director – Corporate Lending** to lead customer success outcomes across a portfolio of strategic customers using solutions including **Loan IQ, Trade, and Corporate ...

Strategic Account Director owns the growth of Resonate's business across Southern, Western and Wales, and Anglia, with clear accountability for developing strategic customer relationships, originating and converting new opportunities, expanding Resonate's footprint and delivering sustainable revenue growth. This is not simply an account-management role. The Strategic … Account Director is expected to create demand by developing a deep understanding of customer strategy, operational challenges and investment priorities, connecting these with Resonate's products and capabilities, and shaping commercially viable opportunities before they enter formal procurement. The role operates across the wider rail ecosystem, building influence ...

provider to Apple, working with hundreds of publishers to help them grow audience and revenue. We’re hiring a Product Manager to turn our customer needs into a clear, prioritised product vision, shaping our roadmap to aid publishers in a rapidly changing media landscape. The role combines product management … direction sits with our Engineering Manager and Lead Engineer. Your Role You’ll take day-to-day ownership of product work, from understanding a customer problem through to release and measurement of impact. You’ll work closely with our Founder and CEO, our Chief of Staff, our Engineering Manager ...

tasks and workflow optimisations. BetterLetter helps providers save time, save cost, improve performance under audit and build staffing resilience. The role As Head of Customer Success at Dyad, you will shape how GP practices and PCN groups experience BetterLetter, making sure every customer gets lasting value from … product and grows with us. As we expand, the role will increasingly focus on growing revenue within our customer base and building the team to support new markets.. You will lead a small Customer Success team: a CS Team Lead and two Customer Success Executives, with further ...

measurable outcomes, drive adoption, and shape the future of scholarly research workflows About our TeamThe Subject Matter Expert (SME) team is part of Elsevier Customer Success and brings deep product and domain expertise across Elsevier solutions. We work closely with Customer Success, Sales, Product and Customer Education … support complex customer needs, strengthen adoption and value realization, and support key customer accounts. The team also brings customer and market insights back into the business to help improve our products, services and customer experience.About the RoleThe Customer Success Consultant (SME) – Software Solutions provides advanced ...

Role: Lead AI Solution Architect (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Manager (L7) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Role: Lead AI Solution Architect (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Manager (L7) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Role and Team Job Role: AI Technical Delivery Manager (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Manager (L7) About Accenture Song We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

Solution Architect – Customer Job Role: AI Solution Architect (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Associate Manager (L8) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data-led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

operations to support business change and transformation initiatives. Understand operational processes including sales, ordering, stock management, replenishment, promotions, pricing, product management, supplier management and customer engagement. Analyse the impact of proposed changes across pubs, stores, branches, central functions and operational teams. Identify operational inefficiencies, manual processes, duplication and opportunities … needs into clear data requirements, definitions, business rules, KPIs and acceptance criteria. Identify opportunities to improve data quality, accessibility, consistency, governance and usability. CRM, Customer & Data Define business requirements for CRM and customer-facing capabilities. Analyse customer journeys, customer data and interactions across digital and physical ...