26 to 50 of 115 Customer Insight Jobs in London

third-party systems to improve user journeys. Drive SEO, CRO, AI optimisation and member experience improvements across digital channels. Use analytics and customer insight to monitor performance and identify growth opportunities. Lead digital innovation, including automation, AI tools and workflow improvements. Line manage and develop a Digital Specialist … experience with CMS platforms, website migrations and CRM integrations. Strong knowledge of GA4, SEO, CRO, UX and digital performance optimisation. Experience using data and customer insight to improve user journeys and engagement. A collaborative approach with excellent stakeholder management and communication skills. The ability to lead digital innovation ...

want from work, how their employer brand is perceived, and what they can do to attract the right talent. We combine technology, data and insight to give employer brand and talent leaders the evidence they need to make smarter decisions. We're already working with major household-name clients … small, ambitious team with a lot of room to grow, and we're looking for someone who can help us strengthen our customer relationships, grow our accounts and build a more scalable customer experience. See more at wisdomdata.ioWhat's this role all about? This is a founding Customer ...

proposition. Reporting to the Director of Product Marketing for Small Business, this role is ideal for someone who can turn complex innovation into clear customer value, challenge the status quo with bold thinking and bring deep empathy for the needs of small businesses and accountants. Youll … into a clear, compelling and commercially successful proposition. Youll define how the proposition meets the distinct needs of ICPs, shaping the positioning, messaging and customer experience. Working across Product, Commercial, Growth and regional teams, youll define the messaging and positioning of the proposition and lead the GTM strategy ...

proposition. Reporting to the Director of Product Marketing for Small Business, this role is ideal for someone who can turn complex innovation into clear customer value, challenge the status quo with bold thinking and bring deep empathy for the needs of small businesses and accountants. … clear, compelling and commercially successful proposition. You'll define how the proposition meets the distinct needs of ICPs, shaping the positioning, messaging and customer experience. Working across Product, Commercial, Growth and regional teams, you'll define the messaging and positioning of the proposition and lead the GTM strategy ...

seeking a Senior Customer Success Specialist - AI Driven Digital Product Delivery to lead strategic transformation initiatives for organizations adopting Amazon Kiro and AWS's generative AI platform to revolutionize how they build and deliver digital products. This is a senior individual contributor role within the AWS Specialists & Partners … Customer Success Center of Excellence, requiring a combination of executive-level strategic vision and practical credibility to help customers fundamentally reimagine their software development lifecycle using AI.Amazon Kiro is AWS's AI-powered platform that transforms how organizations build software, from requirements gathering and architecture design to code generation ...

communicating the value of the Built Intelligence software. The Role Support go-to-market plans, launches and new product capabilities. Develop clear product positioning, customer messaging and value propositions. Create and coordinate launch communications, campaign themes, content, webinar subjects and customer stories. Support the growth of product awareness … usage and adoption through targeted campaigns and customer education. Equip Sales and Customer Success with product guides, competitor analysis, sales playbooks and market knowledge. Gather customer, sales, product usage and competitor insight to identify opportunities and inform decisions. The Person Experience in product marketing, B2B, SaaS ...

passionate about digital marketing, customer education and driving product adoption at scale? We’re working with a leading global technology business looking for an experienced Marketing Manager to lead partner education and scaled learning initiatives across the UK and international markets. This is an exciting opportunity to combine marketing … strategy, digital learning and customer insight to transform complex product capabilities, new launches and regulatory changes into engaging educational experiences that build confidence, drive product adoption and accelerate business growth. The role: You’ll take ownership of the partner education strategy, developing and delivering scalable, digital-first learning ...

Digital Services & Enablement for a senior, internationally focused leadership opportunity. This is a strategic role for someone who can bring together digital technology, customer experience, systems and operational excellence to deliver meaningful improvements across a complex, large-scale organisation. The focus will be on building the capabilities, platforms … processes that make customer service smarter, more efficient and easier to access. Key areas of responsibility include: Developing and delivering a strategic digital services and enablement roadmap. Leading digital optimisation, customer systems, platforms and knowledge management. Driving customer journey improvements, self-service adoption and reduced customer ...

digital media sector. Purpose of the role The Product Manager will own product direction for assigned products or product areas, translating market and customer insight into a clear roadmap, and driving execution from discovery through launch and iteration. You will act as the voice of the customer … data driven decisions to maximise product impact. Key responsibilities Define and communicate product vision, strategy and roadmaps aligned to business objectives. Gather and synthesise customer and market insight to identify opportunities and prioritise work. Work closely with engineering, design, data and commercial teams to deliver high quality releases ...

with our clients by helping them solve complex business problems with technology and culture as the differentiator. Thoughtworks.com is one of our most important customer-facing products, helping clients discover our expertise, explore evidence of our impact and take the next step with us. It also helps job seekers … assistants an accurate, trusted understanding of who we are and what we do. Today, fragmented ownership across Marketing limits our ability to deliver connected customer journeys, maintain consistent quality and continuously improve performance. We're looking for a Head of Product Design to change that. You'll lead Thoughtworks.com ...

quality of product decisions across Wise Platform. Your mission: Set a clear product direction. Develop a compelling vision for your area, grounded in customer needs, partner insight and data. Translate it into a focused roadmap, with clear objectives and a considered view of what to build, improve … infrastructure and constraints. Work with Sales and Delivery to identify patterns across opportunities and turn those insights into product decisions. Make difficult choices. Balance customer value and commercial opportunity with technical complexity, regulatory requirements, risk and operational impact. Explain your decisions clearly and help teams move forward when priorities ...

StoryBearingPoint is an independent management and technology consultancy with European roots and a global reach. We combine industry insight, business transformation and technology delivery to help clients address complex strategic and operational challenges. Our Microsoft practice supports organisations moving to and scaling Dynamics 365, Power Platform, Azure, Microsoft … implementation. Microsoft Dynamics 365 & Power Platform LeadershipOwn the enterprise architecture for Dynamics 365 CRM and Power Platform adoption. Guide architecture across Dynamics 365 Sales, Customer Service, Customer Insights, Dataverse, Power Apps, Power Automate, Power Pages and Copilot Studio. Lead decisions on configure, extend, integrate, build or retire. Maximise ...

seeking an experienced Salesforce Product Manager to join an established organisation, with a strong focus on leveraging Salesforce capabilities to enhance customer experience, streamline business processes and deliver measurable business value. The successful candidate will have proven hands-on experience working with Salesforce, with a strong understanding … capabilities, customer journeys, stakeholder relationship management and business process optimisation. Experience with Salesforce Financial Services Cloud (FSC) would be highly desirable, alongside experience within financial services, ideally banking or wealth management. However, candidates from other sectors with strong Salesforce product management experience will also be considered. The successful candidate ...

regional needs, prioritising resources and streamlining communication and decision making Collaborate with Product teams to ensure marketing strategies align with product roadmaps and customer insights; being a senior counterpart for our Regional Product Directors. Advocate for regional needs within the broader marketing organisation and report on performance to senior … leadership. Cultivate strong relationships with local agencies and partners. Develop strong customer insight and understanding through direct customer feedback and partnership with our Insights and Research teams. The experience, background and competencies needed to succeed in this role. Proven Experience: Extensive experience in growth/marketing roles ...

Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of Vodafone's UK offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything … performance across both direct and indirect reporting lines. The role will set and execute a clear strategy for the Global UK HQ multinational customer portfolio, translating Vodafone Business priorities into focused account, team and growth plans that consistently exceed revenue, margin, annual order value, retention and customer experience ...

Manager London, Hybrid Salary up to £50,000 This is an opportunity to join a growing digital optimisation business where experimentation, analytics, and customer insight sit at the heart of decision-making. You'll play a key role in shaping testing strategies, improving digital experiences, and driving measurable … diverse client portfolio. The Company They are a specialist digital consultancy that helps organisations improve online performance through experimentation, digital analytics, and customer insight. Working across websites, applications, and digital customer journeys, they use data-led recommendations to improve user experience and conversion performance. They have built ...

business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required. Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights ...

across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. … priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. ...

premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world's leading brands to deliver an exclusive range of hand-picked products … experience end-to-end. This is not a traditional Product role. You will be the Founder's trusted partner on consumer product strategy - synthesising customer insight, operational data, and market intelligence into a product vision that the organisation can execute against. You will define the consumer mobile roadmap ...

tackling complex challenges across the entire retail value chain. You have the opportunity to gain exposure to key business domains including Supply Chain & Logistics, Customer Insight, Pricing & Promotions, Ecommerce, and the unique challenges within our Financial Services products. Join us to influence strategic decisions and drive measurable commercial ...

team in diagnosing issues and understanding product impacts Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights This role will give you the opportunity to: Choose your path to impact – we believe people are most empowered when they contact independently. ...

engineering and are ready for broader responsibility. Or you have a strong computing background and want a role that combines technical problem-solving with customer interaction. My client is growing its UK and European team and is looking for a Sales Support Engineer to become a trusted technical voice … while supporting the reuse of technology and the circular IT economy. This is an opportunity to join a growing business where your technical knowledge, customer relationships and ideas can make a visible difference. A varied role across pre-sales and customer support Youll work closely with sales, engineering ...

direction of the business. The Company They are a specialist strategy and insights consultancy focused exclusively on the B2B technology sector. Their work combines customer insight, market research and commercial strategy to help organisations make confident decisions across product strategy, customer experience, go-to-market planning, pricing … complex consulting engagements, manage senior client relationships, and contribute to the continued growth of the business. Key responsibilities include: Leading end-to-end research, insight and strategy projects for global B2B technology clients. Designing research methodologies and strategic frameworks to address complex commercial challenges. Overseeing qualitative research programmes, including ...

+ bonus + benefits This is a rare opportunity to join a growing boutique strategy consultancy operating at the intersection of research, insight, technology and commercial strategy. You'll work directly with senior clients and founders, helping global technology businesses solve complex growth challenges while gaining significant responsibility, influence … exposure in a high-performing team. The Company They are a specialist strategy and insights consultancy focused exclusively on the technology sector. Combining research, customer insight and commercial strategy, they help organisations make better decisions across areas such as go-to-market strategy, customer experience, proposition development ...

other products. You'll translate product capabilities and roadmap into positioning and coordinated marketing activity, connecting product strategy with execution across marketing, sales, and customer success. A key and evolving focus of this role is Agentic Commerce, an emerging area involving AI facilitated shopping that requires deep technical knowledge … particularly exciting because it ensures Mollie's core products are successfully brought to market and aligned with what customers actually need. By turning customer insight into strategic marketing initiatives, you'll directly support Mollie's commercial success. What you'll shipGo to market plans built with product teams ...