26 to 50 of 81 Customer Insight Jobs in London

pricing transformation within a fast-paced digital commerce environment. This is a hands-on, data-driven role for someone who can turn complex data, customer insight, and commercial performance into clear pricing decisions and measurable business impact. You'll sit at the intersection of commercial strategy, pricing, analytics ...

pricing transformation within a fast-paced digital commerce environment. This is a hands-on, data-driven role for someone who can turn complex data, customer insight, and commercial performance into clear pricing decisions and measurable business impact. You'll sit at the intersection of commercial strategy, pricing, analytics ...

join a growing Analytics & Data Science team, supporting a high-impact Retail Media function . This role is focused on leveraging first-party customer data to drive audience strategy, campaign performance, and measurable commercial outcomes. You'll partner closely with Retail Media, CRM, and Loyalty teams to design … evaluate customer-led activation, ensuring campaigns are effective, scalable, and deliver clear value to both the business and external partners. Key Responsibilities: Build, refine and activate customer audiences and segments for Retail Media campaigns Deliver detailed analysis on campaign performance , including ROI, incrementality and uplift Produce post-campaign ...

player-coach role”. You’ll own the full product marketing remit across all three domains, turning deep customer insight into sharp positioning, high-impact launches, and messaging that converts. You’ll be the connection between Product and Marketing and the person who makes sure our internal Sales … craft at Treatwell: coaching your team, raising the bar, and building a function that the rest of the business looks to for insight and direction. This is a senior role with real scope, shaping how a category-defining European platform tells its story, across markets, products, and audiences. ...

Customer Experience Optimisation Manager London (Hybrid) Up to 60k This is a high impact opportunity to lead a data led customer experience and CRO function within a digitally focused organisation. You will own the optimisation of end to end customer journeys, using experimentation, insight, and innovation … drive measurable commercial outcomes. The Company They are a well established, customer centric organisation operating across multiple digital brands and markets. Customer experience sits at the core of their growth strategy, supported by strong investment in data, technology, and experimentation. The business fosters a collaborative environment where cross ...

rigour to drive measurable business impact. Own regional positioning and messaging. Develop and steward the strategic positioning for E&A's core audiences and customer groups. Translate deep market intelligence and customer insight into differentiated narratives that drive adoption and preference with customers. Provide integrated campaign leadership … using AI tools everyday to accelerate research, sharpen briefs, test positioning, and scale execution. Exceptional positioning and messaging skills, able to move from raw insight to a sharp, differentiated narrative. Strong analytical foundation, comfortable interrogating unit economics, cohort data and funnel metrics to make sharper decisions. Proven ability ...

rigour to drive measurable business impact.* Own regional positioning and messaging. Develop and steward the strategic positioning for E&A's core audiences and customer groups. Translate deep market intelligence and customer insight into differentiated narratives that drive adoption and preference with customers.* Provide integrated campaign leadership. … this as a meaningful professional differentiator, not a trend to keep up with.* Exceptional positioning and messaging skills. You can move from raw insight to a sharp, differentiated narrative and know the difference between messaging that's technically accurate and messaging that actually works.* Strong analytical foundation. ...

data and decision‐making platform for student accommodation in the UK. Our platform has supported more than 14 million students, and our data and insight products serve accommodation operators, investors, universities and advisors across the UK, with expansion underway into Europe and the US. We are a product … cross‐functional company. Our shared product and engineering backbone delivers both a consumer student platform and commercial data and insight products. We are currently completing a growth investment round to accelerate product development and international expansion. The Opportunity We are hiring a hands‐on Head of Product to shape ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition … Flow's features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements ...

Role Overview As a Senior Product Designer, you will play a key role across two significant workstreams, shaping both customer‐facing and internal experiences that support an evolving aggregation and distribution strategy. You will lead discovery, influence product direction, and bring strong design leadership into cross‐functional teams. … operational tooling used across Trainline. Translate complex partner and carrier requirements into clear, developer‐ready design solutions that balance business goals, technical constraints, and customer needs. Deliver features across the Trainline Business suite and associated platforms, including areas such as seat maps, fare displays, carrier integrations, and operational workflows. ...

acquired by T-Mobile and is now part of T-Mobile Advertising Solutions. By combining our DOOH expertise with T-Mobile's unique customer insights and expansive omnichannel capabilities, we're creating new opportunities to innovate at scale and make a meaningful impact on the future ...

product strategy and execution. You’ll be responsible for shaping our roadmap, scaling our product team, and working cross-functionally with engineering, design, customer success, and go-to-market teams to deliver world-class products. This is a unique opportunity to build and scale a product organization … company’s direction. What you’ll be doing Product Strategy: Own and evolve the product vision and roadmap in alignment with company goals and customer needs. Team Leadership: Build, lead, and mentor a high-performing team of product managers and analysts. Execution: Drive the entire product lifecycle—from discovery ...

commercial impact of product decisions and report on product performance revenue, engagement measured by our north‐star metrics to business stakeholders and board level. Customer Focus - Consumers and Brands Maintain a deep understanding of Quantum's two customers, consumers seeking clarity and brands seeking reach, and ensure both perspectives … commercial team, build external brand partner relationships—diagnosing their needs, proposing solutions that fit within the product vision, and setting clear expectations. Run customer advisory sessions, co‐creation sessions, and structured research programmes; go beyond raw feedback to surface the insights that drive strategic decisions. Leadership Lead, coach ...

Excel for business reporting. The organisation is growing at 10% per year and needs scalable, modern data capabilities to support strategic decision‐making and customer insight. The Role As Head of Data & Analytics, you will lead our organisational data transformation while ensuring continuity of existing services. Your initial priority ...

Customer Experience Optimisation Manager Remote-first (UK) | 1-2 days a monthUp to £60,000 We're looking for a Customer Experience Optimisation Manager to take ownership of the end-to-end customer journey across multiple digital brands. This is a high-impact role, focused on improving … conversion, retention, and overall customer experience through experimentation, insight, and innovation. The Role You'll be responsible for defining and delivering the CX optimisation strategy, working cross-functionally to continuously improve digital performance. Key responsibilities include: Owning and optimising the full digital customer journey , with accountability ...

planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected**Wood Mackenzie Values*** Inclusive – we succeed together* Trusting – we choose to trust each other* Customer committed – we put customers at the heart of our decisions* Future Focused – we accelerate change* Curious – we turn knowledge into action**Role Purpose**Wood … will ensure we articulate the value of our products and data, including next generation AI workflow-based solutions, with clarity, commercial impact, and customer insight.This role is critical to driving our next phase of growth, requiring a leader with a deep understanding of the energy market ...

audience: work closely with Sales, Segment leadership and Growth Marketing to define ICPs and build out personas and workflows for each of them, ensuring customer insights and activity feedback continually shape the narratives, segmentation and use‐case value propositions. Own the end‐to‐end development of persona‐based, vertical … aligned messaging frameworks, incorporating workflows, customer JTBD, challenges and value outcomes; embed WoodMac’s brand positioning and superpowers across all product lines, along with financial impact messaging. Support ARR growth by equipping Sales with strong product and data narratives, playbooks, Sales plays, objection handling, case studies, competitive intelligence ...

TECHNICAL CUSTOMER ENABLEMENT MANAGER ( AI & CYBER SECURITY ) Up to £90,000 + Benefits Hybrid Working SECURE has Strategically Partnered with a Multi-Award-Winning, Hyper-Growth Cyber Security SaaS Organisation at the forefront of Cyber Asset Management. Backed by highly significant Series A Funding Round, they Deliver Unified, Centralised … Technical CSM: You "Go Beyond" Relationship Management, getting Hands-On with the Product to Ensure Technical Success & Rapid Adoption. Perhaps you come from a Customer Enablement, Technical Training of Customer Success Background. The Content - Driven Builder: You Translate Dense Security Concepts into Engaging Multi-Channel Content, Comfortable Working ...

high-quality demos and maintain rigorous forecasting discipline Consistently exceed quarterly revenue commitments while protecting deal velocity Influence product and GTM direction based on customer insights Maintain meticulous CRM hygiene and operate with a data-driven mindset Qualifications 5+ years selling SaaS solutions, ideally involving layered enterprise buying groups ...

work well under pressure Project management certification (e.g., PMP) is a plus Bachelor's degree in a relevant field Areas to Consider 1. Customer Service Enhancement Chatbots and Virtual Assistants : Deploy AI-driven chatbots to handle routine inquiries, provide 24/7 support, and reduce wait times. Sentiment Analysis … analyze customer feedback and sentiment from various channels to improve services. 2. Fraud Detection and Prevention Real-Time Monitoring : Implement AI algorithms to detect and flag unusual transactions in real-time. Predictive Analytics : Use machine learning models to predict potential fraud based on historical data and behavioural patterns. 3. ...

product vision and strategy. This strategic role demands expertise in product management and systems thinking, as you will work closely with teams to turn customer insights into actionable strategies. The ideal candidate will thrive in an autonomous and fast-paced environment, translating user behavior into impactful project outcomes. Join ...

partnering with a leading organisation looking to appoint a D365 CRM Consultant to lead the strategy design and delivery of customer service solutions within a Microsoft ecosystem. This role sits at the heart of transformation activity, shaping how customer interaction platforms evolve and scale. The role … take ownership of the Dynamics 365 Customer Engagement (CE) Customer Service capability—leading both strategy and hands-on delivery. Key areas include: Designing and implementing D365 Customer Service Workspace, Omnichannel and Contact Centre solutions Delivering Live Chat, Voice and digital channel integrations Driving Teams telephony integration within ...

Senior Product Manager (Business Development & Customer Relationships) Locations: London, New York, Philadelphia or New Jersey – Hybrid Working Model Application Deadline: Sunday 12th July 2026 About the Role We are hiring for a Senior Product Manager with a focus on strategic and customer-focused business development & customer relationship … will bridge the gap between market needs and product strategy for our Pharma Solutions Team. You will be responsible for identifying growth opportunities, translating customer insights into product improvements, and fostering long-term partnerships with key accounts. This role will include focusing on value creation, market development, and strategic ...

solutions. Strong Solution Architecture and Technical Lead experience. Deep knowledge of: Dynamics 365 Sales Dataverse Power Platform Power Apps (Model-Driven Apps) Power Automate Customer Insights Sales Accelerator Strong hands-on development capability including: C# .NET JavaScript Plugins Custom Workflow Activities REST APIs Experience designing enterprise integrations using: Azure … Strong stakeholder management and communication skills. Experience working within Agile delivery environments. Highly Desirable Banking, financial services, insurance, or regulated industry experience. Dynamics 365 Customer Insights experience. Azure DevOps and CI/CD experience. Microsoft Dynamics and Power Platform certifications. Experience leading offshore or distributed development teams. What ...

TalentNeuronis the world's leading provider of labor market analytics, delivering high-fidelity talent data on an unmatched global scale.TalentNeurondelivers actionable talent insight for every region of the world covering countries that collectively represent more than 90% of the world's GDP. Through deep investments in machine learning … Lead go-to-market planning for new product launches, features, and market expansion. Develop salesenablementassets (pitch decks, battlecards, case studies, pricing narratives). Translate customer insights, market trends, and competitive intelligence into actionable messaging. Brand & Market Presence Strengthen brand clarity and credibility across all customer touchpoints. Ensure consistent ...