26 to 50 of 135 Customer Insight Jobs in London

product management of IXICO’s advanced imaging platform (IXITM) and associated products. The role bridges Commercial, Science and Technical teams, turning market opportunities, customer needs, clinical and regulatory requirements, user feedback and technical feasibility into clear priorities, investment decisions and measurable outcomes. The postholder will lead product direction across … fast-evolving environment. Essential Duties & Responsibilities: Product Strategy and Roadmap Define and maintain the product vision and strategy, informed by ongoing market analysis, customer insight, competitor activity and emerging industry trends. Own and evolve the product roadmap across the platform and product lines, balancing scientific, technical, commercial, customer ...

Description hackajob is collaborating with Dunnhumby Ltd to connect them with exceptional professionals for this role. \n dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine … deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. \n dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever ...

Your Role TrustFlight is entering a major new phase of growth—expanding our product ecosystem, investing in AI‐driven capabilities, and scaling our global customer base. As our product suite grows in scope and complexity, we are hiring a Head of Product who will shape the next generation … product vision and strategy across all SaaS products and platform services. Define long‐term product direction aligned with TrustFlight’s mission, growth goals, and customer needs. Lead and inspire the Product Management and Product Design teams. Recruit, develop, and coach Product Managers and Designers to build a high‐performing ...

Dynamics 365 Functional Consultant - UK (Remote) - c£80K You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform. Alongside your CE responsibilities … processes and becoming a key member of a wider enterprise applications team. Key Responsibilities Provide first and second-line functional support for Dynamics 365 Customer Engagement Support users across Customer Service, Sales and Customer Insights Configure and maintain security roles, business process flows, workflows, forms, views ...

with a fast-growing HealthTech business that's investing heavily in its product function and looking for a Product Manage r to own key customer journeys and help shape how product is built as the company scales. This is a high-impact role for someone who loves solving complex … leading discovery, and building products that genuinely improve people's lives. You'll work closely with engineering, design and operational teams to deliver meaningful customer outcomes—not just features. 🚀 The opportunity This is an opportunity to join a business that's early in its product maturity, meaning ...

unattended environments, with petroleum retail experience considered a strong advantage. Reporting to the Vice President of Hardware Product Management, you will evaluate market opportunities, customer needs, regulatory requirements, and technology trends to guide product investments from concept through launch and long‐term lifecycle management. Working closely with engineering, industrial … Ownership Define and own the global product vision, strategy, and roadmap for unattended and Petro hardware platforms. Evaluate new business opportunities through market analysis, customer feedback, competitive assessment, and technology trends. Optimize the hardware portfolio by balancing innovation, cost, regional requirements, and long‐term platform sustainability. Drive decisions ...

Description hackajob is collaborating with Dunnhumby Ltd to connect them with exceptional professionals for this role. \n dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine … deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. \n dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever ...

phone proposition. Develop messaging architecture to connect with customers. Own market research - help the team identify and close gaps in both customer understanding, how much our messaging and creative resonates, and measurement of brand equity over time. Own the brand voice across all touchpoints, packaging, communications, social, product copy … campaigns, product launches, and brand moments, working with the Content Lead on creative direction, production and execution. Growth Outcomes & Funnel Accountable for marketing OKRs: customer growth, acquisition cost, sales volume, lead generation, and funnel conversion. Own the end‐to‐end funnel strategy from awareness through conversion and retention, identifying ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

someone who thrives in a fast-moving digital environment and enjoys combining trading, merchandising and data-driven decision-making to optimise the online customer journey. Working across multiple product categories across clothing and GM, you'll play a key role in driving online sales, improving conversion and delivering … presented effectively, campaigns are executed seamlessly and commercial opportunities are maximised. Working closely with Buying, Marketing, Ecommerce, Operations and Digital teams, you'll use customer insight and performance data to improve trading performance, optimise product visibility and enhance the overall customer experience. Key Responsibilities Monitor and analyse ...

supporting a rapidly growing technology business that is building a brand - new platform bringing together multiple carbon and sustainability products into one connected customer experience. As a Platform Product Manager, you'll own a key area of this platform, leading discovery, defining solutions and working alongside engineers and designers … deliver products that solve real customer problems. You'll have genuine influence over product direction, roadmap decisions and the way AI is embedded into both the product and your own ways of working. The Opportunity You'll spend time speaking with customers, understanding market problems, testing ideas, analysing product ...

supporting a rapidly growing technology business that is building a brand - new platform bringing together multiple carbon and sustainability products into one connected customer experience. As a Platform Product Manager, you'll own a key area of this platform, leading discovery, defining solutions and working alongside engineers and designers … deliver products that solve real customer problems. You'll have genuine influence over product direction, roadmap decisions and the way AI is embedded into both the product and your own ways of working. The Opportunity You'll spend time speaking with customers, understanding market problems, testing ideas, analysing product ...

Convert leads into active clients through negotiation and relationship building Consistently meet or exceed sales targets Account Management & Relationship Development Manage and grow existing customer accounts Conduct regular client visits to strengthen relationships Identify upselling and cross-selling opportunities Provide product guidance and ongoing customer support Sales & Performance … client engagement Deliver presentations to senior stakeholders and decision-makers Negotiate pricing, terms, and contracts Maintain accurate CRM records of pipeline and activities Market & Customer Insight Monitor industry trends and competitor activity Collect and analyse customer feedback to inform business improvements Reporting & Administration Prepare sales reports, forecasts ...

About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

diagnosing issues and understanding product impacts.\n \n \nEnsure data assets are accessible and effectively utilised by the team to enhance product and customer insights.\n \n\n\n\n This role will give you the opportunity to: \n \n \nChoose your path to impact – we believe people ...

annuities proposition. This is a high-profile position within a major digital transformation programme, focused on creating market-leading digital experiences that improve customer outcomes, drive commercial value and support long-term business growth. Working at the intersection of customer needs, commercial objectives and technology delivery, you will … customers and the business. This is a pure Senior Digital Product Manager/Senior Digital Product Owner ideal for someone with extensive experience delivering customer-facing digital products within financial services and a strong understanding of pensions, retirement or wealth management products. Key Responsibilities Product Ownership & Vision Define ...

lead this transformation. This is a commercial product leadership role, responsible for the product vision and delivery, and for turning innovation into measurable customer value and durable revenue growth. The successful candidate will bring strong product delivery and go to market experience launching SaaS and AI enabled products, leadership … high-performing teams, and the ability to build alignment between Product, Engineering, Revenue, Customer Success, and Marketing around roadmap priorities. Key Responsibilities Set Product Strategy and Roadmap Define and track product success metrics tied to revenue growth, retention, and adoption - beyond delivery. Deliver high-performing software for an enterprise ...

Hybrid, 3 days in office This is a strong opportunity for a Senior Data Analyst to work across high profile marketing analytics projects, combining customer insight with commercial impact. You will have real visibility with stakeholders and the chance to influence how data drives business decisions. The Company … They are a leading customer experience consultancy within a global network, working at the intersection of data, marketing, and technology. Their analytics function brings together data science, analytics, and strategy to improve customer engagement and business outcomes. Teams operate in a collaborative, project based environment with exposure across ...

predictive models, solving real-world business problems, and working directly with clients. The Role You'll work on a variety of projects focused on customer insight, marketing effectiveness and predictive modelling. Typical work includes propensity modelling, customer segmentation, risk analysis and scorecard development. You'll collaborate with … optimise models, and present recommendations to stakeholders. What You'll Be Doing Developing predictive and propensity models using Python Analysing large datasets to uncover customer insights Building and refining scorecards and statistical models Running data discovery workshops with stakeholders Presenting findings and recommendations to clients Producing reports, insights ...

optical customers across the territory. As Business Development Manager, you will take ownership of a defined territory, focused on driving sales growth, developing existing customer relationships, and identifying new business opportunities. You'll work closely with independent opticians and other key customers, acting as a trusted commercial partner … converting opportunities whilst growing existing accounts Promoting a portfolio of ophthalmic lens solutions to independent optical customers Building strong, consultative relationships and understanding customer needs to deliver tailored commercial solutions Delivering engaging product presentations, training sessions and commercial meetings both in person and virtually Working collaboratively with internal teams ...

join a growing Analytics & Data Science team, supporting a high-impact Retail Media function . This role is focused on leveraging first-party customer data to drive audience strategy, campaign performance, and measurable commercial outcomes. You'll partner closely with Retail Media, CRM, and Loyalty teams to design … evaluate customer-led activation, ensuring campaigns are effective, scalable, and deliver clear value to both the business and external partners. Key Responsibilities: Build, refine and activate customer audiences and segments for Retail Media campaigns Deliver detailed analysis on campaign performance , including ROI, incrementality and uplift Produce post-campaign ...

player-coach role”. You’ll own the full product marketing remit across all three domains, turning deep customer insight into sharp positioning, high-impact launches, and messaging that converts. You’ll be the connection between Product and Marketing and the person who makes sure our internal Sales … craft at Treatwell: coaching your team, raising the bar, and building a function that the rest of the business looks to for insight and direction. This is a senior role with real scope, shaping how a category-defining European platform tells its story, across markets, products, and audiences. ...

C5ISR, fusing cyber, geospatial, and kinetic data into an operational picture. This transforms fragmented data into a shared understanding of the battlespace, delivering actionable insight when it matters most. \n Our solutions are secure-by-design, built from the ground up to protect sensitive information and ensure resilience … diverse set of clients – from IT and digital teams to executive leadership – to shape impactful solutions. \n Define and document business and functional requirements, customer journeys, service blueprints, and prototypes. \n Drive improvements in operational efficiency and client experience through insight-driven design thinking. \n Ensure seamless collaboration ...

Customer Experience Optimisation Manager London (Hybrid) Up to 60k This is a high impact opportunity to lead a data led customer experience and CRO function within a digitally focused organisation. You will own the optimisation of end to end customer journeys, using experimentation, insight, and innovation … drive measurable commercial outcomes. The Company They are a well established, customer centric organisation operating across multiple digital brands and markets. Customer experience sits at the core of their growth strategy, supported by strong investment in data, technology, and experimentation. The business fosters a collaborative environment where cross ...

rigour to drive measurable business impact.* Own regional positioning and messaging. Develop and steward the strategic positioning for E&A's core audiences and customer groups. Translate deep market intelligence and customer insight into differentiated narratives that drive adoption and preference with customers.* Provide integrated campaign leadership. … this as a meaningful professional differentiator, not a trend to keep up with.* Exceptional positioning and messaging skills. You can move from raw insight to a sharp, differentiated narrative and know the difference between messaging that's technically accurate and messaging that actually works.* Strong analytical foundation. ...