26 to 50 of 162 Customer Insight Jobs in London

Data Lead - Commercial Analytics

Hiring Organisation
Octopus Energy
Location
London, United Kingdom
million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention.\ NWe continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … consumption to greener, cheaper periods.\ N \nRole Summary\ N \nYou will lead the GB Commercial Analytics “pod”, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction.\ NYou will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets ...

Data Lead - Commercial Analytics

Hiring Organisation
Octopus Energy
Location
London, UK
Employment Type
Full-time
million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. \n We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … greener, cheaper periods. \n \nRole Summary \n \n You will lead the GB Commercial Analytics “pod”, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. \n You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets ...

TV Product Manager - 12 Month FTC

Hiring Organisation
Virgin Media
Location
London, UK
Employment Type
Full-time
Your principal responsibilities include: \n · Supporting the development and execution of a strategic roadmap for our TV platforms, aligning with business objectives and customer needs. \n · Leveraging data and customer insights, including research and analysis, to inform product decisions and drive continuous improvement. \n · Leading cross-functional collaboration … Owning the definition, prioritisation and delivery of key product features, managing risks, dependencies and stakeholder communication through the product lifecycle \n · Championing a customer-focused approach, using customer insight and research to shape product decisions and improve user journeys. \n · Monitoring market trends and competitive landscape ...

Commercial Pricing Analyst

Hiring Organisation
Sphere Digital Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£47.00 - £63.00 per hour
digital commerce environment. This is a contingent role for someone who can operate at pace, bring structure to ambiguity, and turn data, customer insight, commercial performance, and analytical recommendations into clear business decisions. It is a hands-on, data-heavy role, not a coordination role. The role sits … working with incomplete information, challenging assumptions constructively, and producing high-quality recommendations quickly. What You Will Do Support commercial pricing decisions by analyzing performance, customer behavior, commercial trends, pricing recommendations, and business impact. Analyze e-commerce performance drivers such as conversion, traffic, customer segments, product or category ...

Customer Success Manager

Hiring Organisation
Harrington Starr
Location
London Area, United Kingdom
Customer Success Manager Financial Services SaaS London/Hybrid £75,000 - £100,000 + Bonus + Benefits This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well-established financial-services technology platform. The team … long-term client relationship and acting as a trusted advisor across business, operational, and technical stakeholders. This role has genuine influence: shaping how Customer Success operates today, and how the function evolves as the business scales. The Role Own and manage a portfolio of financial-services clients post ...

Tv Product Manager - 12 Month Ftc

Hiring Organisation
Virgin Media
Location
London, United Kingdom
customers.\ N \nYourprincipal responsibilities include:\ N· Supporting the development and execution of a strategic roadmap for our TV platforms, aligning with business objectives and customer needs.\ N· Leveraging data and customer insights, including research and analysis, to inform product decisions and drive continuous improvement.\ N· Leading cross-functional … products.\ N· Owning the definition, prioritisation and delivery of key product features, managing risks, dependencies and stakeholder communication through the product lifecycle\ N· Championinga customer-focused approach, using customer insight and research to shape product decisions and improve user journeys.\ N· Monitoring market trends and competitive landscape ...

Data Solution Architect - Customer

Hiring Organisation
Experis
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£750/day Via Umbrella
Data Solution Architect - Customer £750.00 per day (Umbrella) 6 Month Contract London (Hybrid) Our client is seeking an experience Data Solutions Architect to design customer data solutions within our Data Architecture & Design Team. Within this role you will work with stakeholders to define future data strategies, deliver measurable … outcomes like better personalisation and data quality, and ensure solutions align with business goals. The role covers managing, governing and extracting value from customer data systems. You'll collaborate across architecture, product, analytics, governance, security, and CRM teams while assessing changing and shaping effective data solutions. Responsibilities: Build strong ...

Data Solution Architect - Customer

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Data Solution Architect - Customer £750.00 per day (Umbrella) 6 Month Contract London (Hybrid) Our client is seeking an experienced Data Solutions Architect to design customer data solutions within our Data Architecture & Design Team. In this role, you will collaborate with stakeholders to define future data strategies, deliver measurable … outcomes such as better personalization and data quality, and ensure solutions align with business goals. The role covers managing, governing and extracting value from customer data systems. You will work across architecture, product, analytics, governance, security and CRM teams while assessing changing and shaping effective data solutions. Responsibilities: Build ...

Director of Product Management

Hiring Organisation
IXICO
Location
London Area, United Kingdom
product management of IXICO’s advanced imaging platform (IXITM) and associated products. The role bridges Commercial, Science and Technical teams, turning market opportunities, customer needs, clinical and regulatory requirements, user feedback and technical feasibility into clear priorities, investment decisions and measurable outcomes. The postholder will lead product direction across … fast-evolving environment. Essential Duties & Responsibilities: Product Strategy and Roadmap Define and maintain the product vision and strategy, informed by ongoing market analysis, customer insight, competitor activity and emerging industry trends. Own and evolve the product roadmap across the platform and product lines, balancing scientific, technical, commercial, customer ...

Senior Director, Product Management - Ads & Campaign Platform (Retail Media)

Hiring Organisation
17918
Location
Charing Cross, South West London, United Kingdom
Ready to make your application Please do read through the description at least once before clicking on Apply. dunnhumby is the global leader in Customer Data Science, partnering with the world s most ambitious retailers and brands to put the customer at the heart of every decision. … combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestl , Unilever ...

Senior Director, Product Management - Ads & Campaign Platform (Retail Media)

Hiring Organisation
Dunnhumby Ltd
Location
London, United Kingdom
Descriptionhackajob is collaborating with Dunnhumby Ltd to connect them with exceptional professionals for this role.\ Ndunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight … transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.\ NTesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power. Tesco Media helps brands and agencies connect meaningfully with customers, drive ...

Senior Director, Product Management - Ads & Campaign Platform (Retail Media)

Hiring Organisation
Dunnhumby Ltd
Location
London, UK
Employment Type
Full-time
Description hackajob is collaborating with Dunnhumby Ltd to connect them with exceptional professionals for this role. \n dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine … deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. \n dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever ...

Head of Product

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Your Role TrustFlight is entering a major new phase of growth—expanding our product ecosystem, investing in AI‐driven capabilities, and scaling our global customer base. As our product suite grows in scope and complexity, we are hiring a Head of Product who will shape the next generation … product vision and strategy across all SaaS products and platform services. Define long‐term product direction aligned with TrustFlight’s mission, growth goals, and customer needs. Lead and inspire the Product Management and Product Design teams. Recruit, develop, and coach Product Managers and Designers to build a high‐performing ...

Dynamics 365 Functional Consultant - UK (Remote) - c£80K

Hiring Organisation
Nigel Frank International
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
Dynamics 365 Functional Consultant - UK (Remote) - c£80K You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform. Alongside your CE responsibilities … processes and becoming a key member of a wider enterprise applications team. Key Responsibilities Provide first and second-line functional support for Dynamics 365 Customer Engagement Support users across Customer Service, Sales and Customer Insights Configure and maintain security roles, business process flows, workflows, forms, views ...

Product Manager – HealthTech

Hiring Organisation
Stitchr Talent
Location
London Area, United Kingdom
with a fast-growing HealthTech business that's investing heavily in its product function and looking for a Product Manage r to own key customer journeys and help shape how product is built as the company scales. This is a high-impact role for someone who loves solving complex … leading discovery, and building products that genuinely improve people's lives. You'll work closely with engineering, design and operational teams to deliver meaningful customer outcomes—not just features. 🚀 The opportunity This is an opportunity to join a business that's early in its product maturity, meaning ...

Client Partner

Hiring Organisation
Dunnhumby Ltd
Location
London, United Kingdom
Descriptionhackajob is collaborating with Dunnhumby Ltd to connect them with exceptional professionals for this role.\ Ndunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight … transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.\ NTesco Media is the ultimate media partner to brands. Built on unrivalled customer insight, it’s a media owner with soul, scale, and storytelling power. Tesco Media helps brands and agencies connect meaningfully with customers, drive ...

Client Partner

Hiring Organisation
17918
Location
Charing Cross, South West London, United Kingdom
ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. dunnhumby is the global leader in Customer Data Science, partnering with the world s most ambitious retailers and brands to put the customer at the heart of every decision. … combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestl , Unilever ...

Product Manager - Unattended Payment Environments

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
unattended environments, with petroleum retail experience considered a strong advantage. Reporting to the Vice President of Hardware Product Management, you will evaluate market opportunities, customer needs, regulatory requirements, and technology trends to guide product investments from concept through launch and long‐term lifecycle management. Working closely with engineering, industrial … Ownership Define and own the global product vision, strategy, and roadmap for unattended and Petro hardware platforms. Evaluate new business opportunities through market analysis, customer feedback, competitive assessment, and technology trends. Optimize the hardware portfolio by balancing innovation, cost, regional requirements, and long‐term platform sustainability. Drive decisions ...

Head of Marketing

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
phone proposition. Develop messaging architecture to connect with customers. Own market research - help the team identify and close gaps in both customer understanding, how much our messaging and creative resonates, and measurement of brand equity over time. Own the brand voice across all touchpoints, packaging, communications, social, product copy … campaigns, product launches, and brand moments, working with the Content Lead on creative direction, production and execution. Growth Outcomes & Funnel Accountable for marketing OKRs: customer growth, acquisition cost, sales volume, lead generation, and funnel conversion. Own the end‐to‐end funnel strategy from awareness through conversion and retention, identifying ...

Growth Customer Manager

Hiring Organisation
Reed
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 per annum
Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

Digital Trading Executive

Hiring Organisation
Zachary Daniels
Location
West London, London, United Kingdom
Employment Type
Permanent
Salary
£35,000
someone who thrives in a fast-moving digital environment and enjoys combining trading, merchandising and data-driven decision-making to optimise the online customer journey. Working across multiple product categories across clothing and GM, you'll play a key role in driving online sales, improving conversion and delivering … presented effectively, campaigns are executed seamlessly and commercial opportunities are maximised. Working closely with Buying, Marketing, Ecommerce, Operations and Digital teams, you'll use customer insight and performance data to improve trading performance, optimise product visibility and enhance the overall customer experience. Key Responsibilities Monitor and analyse ...

Product Manager - Platform

Hiring Organisation
Yolk Recruitment
Location
City of London, London, United Kingdom
Employment Type
Permanent
Salary
£80000/annum
supporting a rapidly growing technology business that is building a brand - new platform bringing together multiple carbon and sustainability products into one connected customer experience. As a Platform Product Manager, you'll own a key area of this platform, leading discovery, defining solutions and working alongside engineers and designers … deliver products that solve real customer problems. You'll have genuine influence over product direction, roadmap decisions and the way AI is embedded into both the product and your own ways of working. The Opportunity You'll spend time speaking with customers, understanding market problems, testing ideas, analysing product ...

Product Manager - Platform

Hiring Organisation
Yolk Recruitment Ltd
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£80,000 per annum
supporting a rapidly growing technology business that is building a brand - new platform bringing together multiple carbon and sustainability products into one connected customer experience. As a Platform Product Manager, you'll own a key area of this platform, leading discovery, defining solutions and working alongside engineers and designers … deliver products that solve real customer problems. You'll have genuine influence over product direction, roadmap decisions and the way AI is embedded into both the product and your own ways of working. The Opportunity You'll spend time speaking with customers, understanding market problems, testing ideas, analysing product ...

Senior Agent Product Manager - German Speaking

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions … across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including ...

Lead Product Analyst - Regional Expansion

Hiring Organisation
17918
Location
Charing Cross, South West London, United Kingdom
team in diagnosing issues and understanding product impacts. Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights. This role will give you the opportunity to: Choose your path to impact we believe people are most empowered when they can act independently. ...