26 to 50 of 85 Customer Insight Jobs in London

Digital Services & Enablement for a senior, internationally focused leadership opportunity. This is a strategic role for someone who can bring together digital technology, customer experience, systems and operational excellence to deliver meaningful improvements across a complex, large-scale organisation. The focus will be on building the capabilities, platforms … processes that make customer service smarter, more efficient and easier to access. Key areas of responsibility include: Developing and delivering a strategic digital services and enablement roadmap. Leading digital optimisation, customer systems, platforms and knowledge management. Driving customer journey improvements, self-service adoption and reduced customer ...

execute on experience design strategy and success metrics, using research and insights to prioritize what matters most to customers and the business.Build strong customer intuition through direct engagement, and advocate for customer needs in trade-offs, sequencing, and cross-functional decision-making.Lead end-to-end design … consistent bar-raising execution.What you bring6+ years of experience designing digital products, B2B SaaS experience is required.Demonstrated ability to design scalable experiences across multiple customer segments and/or products (e.g., Solo, SMB, and Mid-Market).Proven track record of shipping high-quality work that solves customer problems ...

StoryBearingPoint is an independent management and technology consultancy with European roots and a global reach. We combine industry insight, business transformation and technology delivery to help clients address complex strategic and operational challenges. Our Microsoft practice supports organisations moving to and scaling Dynamics 365, Power Platform, Azure, Microsoft … implementation. Microsoft Dynamics 365 & Power Platform LeadershipOwn the enterprise architecture for Dynamics 365 CRM and Power Platform adoption. Guide architecture across Dynamics 365 Sales, Customer Service, Customer Insights, Dataverse, Power Apps, Power Automate, Power Pages and Copilot Studio. Lead decisions on configure, extend, integrate, build or retire. Maximise ...

regional needs, prioritising resources and streamlining communication and decision making Collaborate with Product teams to ensure marketing strategies align with product roadmaps and customer insights; being a senior counterpart for our Regional Product Directors. Advocate for regional needs within the broader marketing organisation and report on performance to senior … leadership. Cultivate strong relationships with local agencies and partners. Develop strong customer insight and understanding through direct customer feedback and partnership with our Insights and Research teams. The experience, background and competencies needed to succeed in this role. Proven Experience: Extensive experience in growth/marketing roles ...

join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. Do you have the following skills, experience and drive to succeed … this role Find out below. This is a varied, customer-facing role where you'll work with clients throughout the implementation journey - understanding how their business operates, translating those requirements into practical solutions, working with their data, and helping them successfully adopt the platform. The Company This ...

premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world's leading brands to deliver an exclusive range of hand-picked products … experience end-to-end. This is not a traditional Product role. You will be the Founder's trusted partner on consumer product strategy - synthesising customer insight, operational data, and market intelligence into a product vision that the organisation can execute against. You will define the consumer mobile roadmap ...

across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. … priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. ...

engineering and are ready for broader responsibility. Or you have a strong computing background and want a role that combines technical problem-solving with customer interaction. My client is growing its UK and European team and is looking for a Sales Support Engineer to become a trusted technical voice … while supporting the reuse of technology and the circular IT economy. This is an opportunity to join a growing business where your technical knowledge, customer relationships and ideas can make a visible difference. A varied role across pre-sales and customer support Youll work closely with sales, engineering ...

direction of the business. The Company They are a specialist strategy and insights consultancy focused exclusively on the B2B technology sector. Their work combines customer insight, market research and commercial strategy to help organisations make confident decisions across product strategy, customer experience, go-to-market planning, pricing … complex consulting engagements, manage senior client relationships, and contribute to the continued growth of the business. Key responsibilities include: Leading end-to-end research, insight and strategy projects for global B2B technology clients. Designing research methodologies and strategic frameworks to address complex commercial challenges. Overseeing qualitative research programmes, including ...

+ bonus + benefits This is a rare opportunity to join a growing boutique strategy consultancy operating at the intersection of research, insight, technology and commercial strategy. You'll work directly with senior clients and founders, helping global technology businesses solve complex growth challenges while gaining significant responsibility, influence … exposure in a high-performing team. The Company They are a specialist strategy and insights consultancy focused exclusively on the technology sector. Combining research, customer insight and commercial strategy, they help organisations make better decisions across areas such as go-to-market strategy, customer experience, proposition development ...

advanced analytics, and modern cloud technologies to deliver commercially impactful solutions. Working across multiple sectors, they help organisations make better decisions through predictive modelling, customer insight, and data-led product development. Their teams bring together data science, analytics, product, and commercial expertise to create scalable products and actionable ...

high-impact research and strategy projects for global clients, gaining direct exposure to senior stakeholders and founders while helping shape business decisions through insight-led consulting. The Company They are a specialist research and strategy consultancy focused exclusively on the B2B technology market. Combining customer insight, market … research and strategic consulting, they help clients solve commercial challenges across areas including go-to-market strategy, customer experience, product strategy, proposition development and competitive positioning. The business has experienced significant growth and continues to invest in AI-enabled consulting capabilities, creating exciting opportunities for consultants looking to develop ...

across the UK and international markets. Owning the end-to-end scaled education strategy for the Accountant and practitioner ecosystem, you will bridge deep customer insight with platform expertise to translate complex platform updates, regular product launches, workflow friction points, and regulatory changes into high-impact, scaled learning … role could be right for you if you have: Experience: 7+ years in B2B SaaS, fintech, or multi-product environments driving user growth via customer or partner education (backgrounds in Partner/Channel Marketing, Customer Education, or adoption-focused PMM preferred). Commercial & Data Focus: Proven ability ...

across the UK and international markets. Owning the end-to-end scaled education strategy for the Accountant and practitioner ecosystem, you will bridge deep customer insight with platform expertise to translate complex platform updates, regular product launches, workflow friction points, and regulatory changes into high-impact, scaled learning … role could be right for you if you have: Experience: 7+ years in B2B SaaS, fintech, or multi-product environments driving user growth via customer or partner education (backgrounds in Partner/Channel Marketing, Customer Education, or adoption-focused PMM preferred). Commercial & Data Focus: Proven ability ...

enterprise customers and making it work for their business. You will connect real enterprise data, configure and extend the platform, and work directly with customer teams to get them live. Because this vertical is well established, you will have proven modules, repeatable patterns and experienced senior FDEs around … Palantir Foundry for new and existing enterprise customers Build data pipelines, transformations and applications within Foundry, developing your expertise on every engagement Connect customer data sources and build the integrations and data pipelines needed to get them live Work directly with customer stakeholders to understand their workflows, data ...

investments. Applying techniques such as time series analysis, correlation analysis, hypothesis testing, and feature engineering. Identifying new opportunities to create valuable data products and customer insights. Managing and developing members of the Data Research team while raising technical standards across the function. Driving the use of AI and advanced ...

decisions, not just execution.Prototype fast to make ideas tangible, test them and learn, then move on to the next one.Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch.Hold a high bar for craft and user experience ...

technology advances.You will lead the technical integration and continuous improvement of these services, combining engineering depth with curiosity about LLMs and a strong customer focus. The role combines hands-on delivery with technical leadership and mentoring.You will shape how an entire organisation works with AI. You will have … opportunity to explore new capabilities, turn promising ideas into dependable services and see the impact directly in colleagues’ daily work. Your technical decisions and customer insight will help define a new AI capability and how it evolves.What you’ll do:Own the AI service roadmap:Understand how colleagues ...

Business Central Functional Consultant is required to join an established Microsoft technology consultancy based in Gateshead (hybrid). This is a customer-facing role combining functional support, problem-solving and business process knowledge. You'll work directly with customers to resolve issues, improve how they use their systems … make sure they're getting the most from their Microsoft solutions. The role is predominantly remote, with occasional travel to customer sites when required. The Organisation You'll be joining a Microsoft technology consultancy who specialise in business applications and digital solutions to customers across a range of industries ...

Role The Senior Analytics Engineer will take ownership of a broad analytics remit, spanning data warehouse development, pipeline reliability, business intelligence, and customer insight. You'll design and maintain transformation models, define key company metrics, and create dashboards and reports that help both internal teams and customers make smarter ...

SalesB2B SaaS and Marketing Technology | Central London | Hybrid, 3 days in the office | c. 100,000 base plus 2x OTEFor consumer brands, trust, customer experience and reputation have become major commercial differentiators. This established B2B SaaS business helps well known consumer brands understand their customers better, build stronger relationships … turn customer insight into measurable commercial performance. The company is profitable, established and has real momentum across enterprise, mid market and SMB customers. The product is proven, the customer base is strong and there is no dependency on the next funding round. Now they want to take ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) .The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust, and maintainable ...

client is a customer data science company. London Full-time Hybrid About our client Our client is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts … roadmap for our client platform the data, science and software that powers retailers and brands around the world. We work at the intersection of customer data, AI and commercial impact, building products that turn insight into measurable growth. About the Role We're looking for a Senior Client ...

client is a customer data science company. London | Full-time | Hybrid About our client Our client is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts … roadmap for our client platform the data, science and software that powers retailers and brands around the world. We work at the intersection of customer data, AI and commercial impact, building products that turn insight into measurable growth. About the Role We're looking for a Senior Client ...

client is a customer data science company. Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. London | Full-time | Hybrid About our client Our client is the global leader in Customer Data Science, helping the world … most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like a major UK retailer, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation ...