26 to 50 of 244 Customer Insight Jobs in London

Product Manager – Customer Experience & Rewards Location: London (Hybrid – 3 days in the office) We're partnering with a high-growth, profitable fintech that's transforming the way small businesses manage their finances. With a rapidly expanding customer base and ambitious growth plans, they're looking to appoint … experienced Product Manage r to take ownership of the customer experience and rewards proposition across their digital platform This is an excellent opportunity to join a fast-paced product team where you'll have genuine ownership, work alongside talented engineers and designers, and deliver products used by hundreds ...

largest loyalty programme. At Nectar360 we help some of the UK’s biggest brands build impactful, long‐term relationships with their customers through data, insight and media. As a Lead Analyst in Nectar360 Supplier Analytics, you’ll sit at the heart of our growing retail media and consultancy proposition … seeing your recommendations delivered in the real world. You’ll work closely with senior stakeholders internally and externally, helping clients unlock the value of customer data through robust measurement, innovative use of data clean rooms and scalable analytical propositions. You’ll also be part of the wider Sainsbury ...

largest loyalty programme. At Nectar360 we help some of the UK s biggest brands build impactful, long term relationships with their customers through data, insight and media. As a Lead Analyst in Nectar360 Supplier Analytics, you ll sit at the heart of our growing retail media and consultancy proposition … seeing your recommendations delivered in the real world. You ll work closely with senior stakeholders internally and externally, helping clients unlock the value of customer data through robust measurement, innovative use of data clean rooms and scalable analytical propositions. You ll also be part of the wider Sainsbury ...

largest loyalty programme. At Nectar360 we help some of the UK’s biggest brands build impactful, long‐term relationships with their customers through data, insight and media. As a Lead Analyst in Nectar360 Supplier Analytics, you’ll sit at the heart of our growing retail media and consultancy proposition … seeing your recommendations delivered in the real world. You’ll work closely with senior stakeholders internally and externally, helping clients unlock the value of customer data through robust measurement, innovative use of data clean rooms and scalable analytical propositions. You’ll also be part of the wider Sainsbury ...

largest loyalty programme. At Nectar360 we help some of the UK’s biggest brands build impactful, long‐term relationships with their customers through data, insight and media. As a Lead Analyst in Nectar360 Supplier Analytics, you’ll sit at the heart of our growing retail media and consultancy proposition … seeing your recommendations delivered in the real world. You’ll work closely with senior stakeholders internally and externally, helping clients unlock the value of customer data through robust measurement, innovative use of data clean rooms and scalable analytical propositions. You’ll also be part of the wider Sainsbury ...

leadership team, influence company‐wide priorities, and lead a growing product organisation that partners deeply with Engineering, Operations, Sales, and Customer Success. Responsibilities Set the Vision Define and communicate a compelling product vision and strategy aligned to DOCOsoft’s growth goals and customer needs. Translate Business Objectives Translate … term value and scalability. Lead the Team Build, mentor, and inspire a high‐performing Product Management team. Foster a culture of accountability, curiosity, and customer empathy. Embed best‐practice product discovery, prioritisation, and agile execution. Deliver Outstanding Products Oversee the end‐to‐end product lifecycle, from insight ...

moving AI startup environment. The Technical Product Manager/AI Product Manager/Product Manager will work closely with the Product Lead, engineering, AI, customer success and founders to improve product quality, strengthen customer trust and help shape how the product develops as the company scales. This … Product Manager/Product Manager will own how product quality is measured and improved, including AI evaluation suites, test scenarios, graders, issue triage, customer feedback loops, product performance tracking and feature delivery. The role would suit an AI-native, technically grounded product person who enjoys solving messy problems, working ...

Consultancy The Opportunity We are looking for an experienced CRM Strategy Consultant to lead a series of high-profile CRM strategy initiatives for a customer-centric organisation. This is a senior individual contributor role, offering the opportunity to shape the future of customer engagement, retention and lifecycle marketing … business outcomes. This role is ideal for a strategic CRM specialist who thrives in complex environments, can influence at Executive level and enjoys turning customer insight, business objectives and CRM capabilities into clear and actionable strategies. Key Responsibilities Lead end-to-end CRM strategy projects across multiple business ...

customers. Your principal responsibilities include: · Supporting the development and execution of a strategic roadmap for our TV platforms, aligning with business objectives and customer needs. · Leveraging data and customer insights, including research and analysis, to inform product decisions and drive continuous improvement. · Leading cross-functional collaboration across Product … products. · Owning the definition, prioritisation and delivery of key product features, managing risks, dependencies and stakeholder communication through the product lifecycle · Championing a customer-focused approach, using customer insight and research to shape product decisions and improve user journeys. · Monitoring market trends and competitive landscape to identify ...

customers. Your principal responsibilities include: Supporting the development and execution of a strategic roadmap for our TV platforms, aligning with business objectives and customer needs. Leveraging data and customer insights, including research and analysis, to inform product decisions and drive continuous improvement. Leading cross-functional collaboration across Product … products. Owning the definition, prioritisation and delivery of key product features, managing risks, dependencies and stakeholder communication through the product lifecycle Championing a customer-focused approach, using customer insight and research to shape product decisions and improve user journeys. Monitoring market trends and competitive landscape to identify ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … shifting consumption to greener, cheaper periods. Role Summary You will lead the GB Commercial Analytics “pod”, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … shifting consumption to greener, cheaper periods. Role Summary You will lead the GB Commercial Analytics pod , owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. \n We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … greener, cheaper periods. \n Role Summary \n \n You will lead the GB Commercial Analytics “pod”, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. \n You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. \n We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … greener, cheaper periods. \n Role Summary \n \n You will lead the GB Commercial Analytics “pod”, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. \n You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets ...

Your principal responsibilities include: \n · Supporting the development and execution of a strategic roadmap for our TV platforms, aligning with business objectives and customer needs. \n · Leveraging data and customer insights, including research and analysis, to inform product decisions and drive continuous improvement. \n · Leading cross-functional collaboration … Owning the definition, prioritisation and delivery of key product features, managing risks, dependencies and stakeholder communication through the product lifecycle \n · Championing a customer-focused approach, using customer insight and research to shape product decisions and improve user journeys. \n · Monitoring market trends and competitive landscape ...

Your principal responsibilities include: \n · Supporting the development and execution of a strategic roadmap for our TV platforms, aligning with business objectives and customer needs. \n · Leveraging data and customer insights, including research and analysis, to inform product decisions and drive continuous improvement. \n · Leading cross-functional collaboration … Owning the definition, prioritisation and delivery of key product features, managing risks, dependencies and stakeholder communication through the product lifecycle \n · Championing a customer-focused approach, using customer insight and research to shape product decisions and improve user journeys. \n · Monitoring market trends and competitive landscape ...

strategic consulting partners and selected software and workflow partners. Your focus is not building integrations; it is turning partner relationships into real pipeline, stronger customer accounts, and repeatable growth motions. You will own two partner groups: strategic consulting partners, where the goal is co-sell and account expansion … plans, drive commercial activation, and help partners position and sell Optiml with confidence. This is a highly commercial, cross‐functional role sitting between Delivery & Customer Success, Sales, Product, and Marketing — feeding partner and customer insight back into the business so the partner motion keeps improving. Tasks Your ...

digital commerce environment. This is a contingent role for someone who can operate at pace, bring structure to ambiguity, and turn data, customer insight, commercial performance, and analytical recommendations into clear business decisions. It is a hands-on, data-heavy role, not a coordination role. The role sits … working with incomplete information, challenging assumptions constructively, and producing high-quality recommendations quickly. What You Will Do Support commercial pricing decisions by analyzing performance, customer behavior, commercial trends, pricing recommendations, and business impact. Analyze e-commerce performance drivers such as conversion, traffic, customer segments, product or category ...

Customer Success Manager Financial Services SaaS London/Hybrid £75,000 - £100,000 + Bonus + Benefits This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well-established financial-services technology platform. The team … long-term client relationship and acting as a trusted advisor across business, operational, and technical stakeholders. This role has genuine influence: shaping how Customer Success operates today, and how the function evolves as the business scales. The Role Own and manage a portfolio of financial-services clients post ...

Data Solution Architect - Customer £750.00 per day (Umbrella) 6 Month Contract London (Hybrid) Our client is seeking an experience Data Solutions Architect to design customer data solutions within our Data Architecture & Design Team. Within this role you will work with stakeholders to define future data strategies, deliver measurable … outcomes like better personalisation and data quality, and ensure solutions align with business goals. The role covers managing, governing and extracting value from customer data systems. You'll collaborate across architecture, product, analytics, governance, security, and CRM teams while assessing changing and shaping effective data solutions. Responsibilities: Build strong ...

Data Solution Architect - Customer £750.00 per day (Umbrella) 6 Month Contract London (Hybrid) Our client is seeking an experienced Data Solutions Architect to design customer data solutions within our Data Architecture & Design Team. In this role, you will collaborate with stakeholders to define future data strategies, deliver measurable … outcomes such as better personalization and data quality, and ensure solutions align with business goals. The role covers managing, governing and extracting value from customer data systems. You will work across architecture, product, analytics, governance, security and CRM teams while assessing changing and shaping effective data solutions. Responsibilities: Build ...

product management of IXICO’s advanced imaging platform (IXITM) and associated products. The role bridges Commercial, Science and Technical teams, turning market opportunities, customer needs, clinical and regulatory requirements, user feedback and technical feasibility into clear priorities, investment decisions and measurable outcomes. The postholder will lead product direction across … clarity in a fast‐evolving environment. Product Strategy and Roadmap Define and maintain the product vision and strategy, informed by ongoing market analysis, customer insight, competitor activity and emerging industry trends. Own and evolve the product roadmap across the platform and product lines, balancing scientific, technical, commercial, customer ...

product management of IXICO’s advanced imaging platform (IXITM) and associated products. The role bridges Commercial, Science and Technical teams, turning market opportunities, customer needs, clinical and regulatory requirements, user feedback and technical feasibility into clear priorities, investment decisions and measurable outcomes. The postholder will lead product direction across … fast-evolving environment. Essential Duties & Responsibilities: Product Strategy and Roadmap Define and maintain the product vision and strategy, informed by ongoing market analysis, customer insight, competitor activity and emerging industry trends. Own and evolve the product roadmap across the platform and product lines, balancing scientific, technical, commercial, customer ...

Ready to make your application Please do read through the description at least once before clicking on Apply. dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. … combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever ...

Ready to make your application Please do read through the description at least once before clicking on Apply. dunnhumby is the global leader in Customer Data Science, partnering with the world s most ambitious retailers and brands to put the customer at the heart of every decision. … combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestl , Unilever ...