26 to 46 of 46 Customer Insight Jobs in London

senior leadership. Market & Stakeholder Engagement Collaborate cross-functionally with marketing, delivery, and leadership teams to align messaging and execution. Use market intelligence and customer insight to influence service development and positioning. Maintain strong executive-level relationships with partners and customers. Candidate Requirements Proven experience managing AWS partners, ideally ...

Customer Experience Optimisation Manager Remote-first (UK) | 1-2 days a monthUp to £60,000 We're looking for a Customer Experience Optimisation Manager to take ownership of the end-to-end customer journey across multiple digital brands. This is a high-impact role, focused on improving … conversion, retention, and overall customer experience through experimentation, insight, and innovation. The Role You'll be responsible for defining and delivering the CX optimisation strategy, working cross-functionally to continuously improve digital performance. Key responsibilities include: Owning and optimising the full digital customer journey , with accountability ...

customers are on boarded successfully, existing customers continue to realise value, and that the platform becomes a core operational system across our UK customer base. Client Details My clients is a Scandinavian tech business on a mission to disrupt and modernise the coach industry with their innovative cloud based … years, the company successfully entered the UK market over a year ago and have been successfully winning market share ever since. Description The Customer Success Manager will have the following key responsibilities: Implementation & System Migration Lead on boarding of new customers in the UK Drive structured implementation processes with ...

Manager for a single delivery squad, responsible for owning the product backlog, shaping the delivery roadmap, and ensuring the squad delivers high value, compliant, customer centric outcomes. The focus is on translating wider domain or platform strategy into actionable work, prioritising effectively, and maintaining momentum through strong cross functional … squad's decision maker on priorities and trade offs, ensuring alignment with broader organisational goals while continuously improving the product using data, customer insight, and operational feedback. Requirements: ~8 years Product experience in FinTech, Challenger Banking or Digital Banking. Experience building new products in a 0-1 journey. ...

Manager for a single delivery squad, responsible for owning the product backlog, shaping the delivery roadmap, and ensuring the squad delivers high value, compliant, customer centric outcomes. The focus is on translating wider domain or platform strategy into actionable work, prioritising effectively, and maintaining momentum through strong cross functional … squad's decision maker on priorities and trade offs, ensuring alignment with broader organisational goals while continuously improving the product using data, customer insight, and operational feedback. Requirements: ~8 years Product experience in FinTech, Challenger Banking or Digital Banking. Experience building new products in a 0-1 journey. ...

planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected**Wood Mackenzie Values*** Inclusive – we succeed together* Trusting – we choose to trust each other* Customer committed – we put customers at the heart of our decisions* Future Focused – we accelerate change* Curious – we turn knowledge into action**Role Purpose**Wood … will ensure we articulate the value of our products and data, including next generation AI workflow-based solutions, with clarity, commercial impact, and customer insight.This role is critical to driving our next phase of growth, requiring a leader with a deep understanding of the energy market ...

audience: work closely with Sales, Segment leadership and Growth Marketing to define ICPs and build out personas and workflows for each of them, ensuring customer insights and activity feedback continually shape the narratives, segmentation and use‐case value propositions. Own the end‐to‐end development of persona‐based, vertical … aligned messaging frameworks, incorporating workflows, customer JTBD, challenges and value outcomes; embed WoodMac’s brand positioning and superpowers across all product lines, along with financial impact messaging. Support ARR growth by equipping Sales with strong product and data narratives, playbooks, Sales plays, objection handling, case studies, competitive intelligence ...

Strategist Hybrid 2/3 days onsite in London The Role You'll own the thinking behind your clients' CRM programmes, turning customer insight, data and business goals into focused briefs and strategic frameworks that drive effective creative and measurable outcomes. You'll define who we're talking ...

Capability leads, help build an FS AI business for PA. This will be achieved byleveraging deep expertise in AI and combine this with the insight, knowledge and resources already available within PA Consulting. Be instrumental in the execution of a go-to-market strategy to expand the firm … transformation, capitalising on emerging Agentic trends such as: Compliance Automation (KYC/AML/Regulatory Reporting) Fraud Detection and Prevention Autonomous Credit Risk Assessment Customer Service & Customer Journey Automation Trading, Treasury Automation Real-time monitoring and Operational Risk Management Manage and oversee engagements, deliver outstanding outcomes that will ...

purpose-built to protect organisations from the full spectrum of cyber threats — integrating cutting-edge technology with human-centric pathways to deliver visibility, strategic insight, and decisive action. More than 42,000 businesses worldwide trust Mimecast to keep ahead of an ever-evolving threat landscape.We are one of only … Field CISO is not parachuting into a region from afar, but stepping into a geography where Mimecast already has genuine presence, colleagues, and customer relationships. Through our Resilience Together corporate social responsibility programme, we also invest time, resources, and funds in underserved communities across the regions in which ...

TalentNeuronis the world's leading provider of labor market analytics, delivering high-fidelity talent data on an unmatched global scale.TalentNeurondelivers actionable talent insight for every region of the world covering countries that collectively represent more than 90% of the world's GDP. Through deep investments in machine learning … Lead go-to-market planning for new product launches, features, and market expansion. Develop salesenablementassets (pitch decks, battlecards, case studies, pricing narratives). Translate customer insights, market trends, and competitive intelligence into actionable messaging. Brand & Market Presence Strengthen brand clarity and credibility across all customer touchpoints. Ensure consistent ...

marketing campaigns across digital, content, product, partner, and regional channels. Partner with Product, UX, Insights, Sales, and Analytics teams to influence roadmap decisions using customer and market intelligence. Translate complex product capabilities into commercially compelling narratives and scalable marketing programmes. Analyse campaign and product performance data to optimise engagement … prioritise initiatives against business objectives and OKRs. Manage marketing content development from briefing through execution and optimisation. Support user research initiatives and ensure customer insights influence marketing and product strategy. Required Experience Significant experience in Product Marketing or Go-To-Market roles within technology or digital businesses. Proven experience ...

market — from positioning and messaging to launch strategy and ongoing adoption. You’ll sit at the intersection of Product, Sales, and Marketing, translating customer insights into stories that resonate and strategies that drive impact. This is a strategic and hands‐on role . You’ll shape the narrative around … propositions that speak to SMB pain points and growth opportunities. Partner with Product and Commercial teams on pricing, packaging, and positioning decisions based on customer insights and market dynamics. Positioning, Messaging & Storytelling Develop clear, differentiated messaging for each product line, audience segment, and market. Build scalable messaging frameworks that ...

organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding, building out a full end-to-end advisory capability combining analytics, data, and commercial strategy. Where … approach, execution, and impact Lead multi-workstream programmes and manage delivery teams Analytics solutioning Shape analytical approaches across modelling, experimentation, and data strategy Translate insight into tangible business outcomes across growth, risk, pricing, and customer experience Commercial & business growth Lead proposals, pitches, and statement-of-work development ...

purpose: As a Solutions Engineer, you will play a pivotal role in the success of Becrypt, bridging the gap between technical delivery and customer satisfaction. You will be the key technical point of contact for customers throughout the engagement. The role involves collaborating with customers and partners to design … implement, and optimise solutions, while also providing training and consultancy, and support. Your feedback and customer insights will contribute to the product development lifecycle, ensuring our suite of products are continuously meeting the customer and market demands. We are looking for a proactive self-starter who thrives ...

Head of Sales (Healthcare) Location: London, United Kingdom (Hybrid with UK-wide travel) Employment Type: Full-Time Department: Customer Operations Compensation: £55,000 Base + Uncapped Commission (OTE £100,000 – £150,000) + Equity About Zenrox Zenrox Healthcare UK is transforming medical equipment procurement through AI-driven innovation. … Establish scalable sales processes, CRM workflows, and performance tracking systems Define and monitor key sales KPIs and revenue growth metrics Provide structured market and customer insights to inform product and go-to-market strategy Team Leadership & Growth Recruit, mentor, and lead a high-performing sales team as the organisation ...

Maintain clear understanding of global compliance frameworks, GRC workflows, and how regulations vary across jurisdictions and verticals (Payments, Financial Services, Gambling). Gather frontline customer insights on integration challenges, technical gaps, and product priorities. Feed this directly to Product and Engineering teams. Ensure smooth technical handover to implementation teams. … into clear business value for buyers. Equally comfortable with engineers on architecture or executives on strategy. Communication is crisp, credible, and focused on solving customer problems. Problem Solving & Systems Thinking: Natural builder mindset. Analyse complex issues, improve processes, thrive without rigid playbooks. Comfortable operating in scale-up environments where ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

purpose‐built to protect organisations from the full spectrum of cyber threats—integrating cutting‐edge technology with human‐centric pathways to deliver visibility, strategic insight, and decisive action. More than 42,000 businesses worldwide trust Mimecast to stay ahead of an evolving threat landscape. Our portfolio spans email security … office, you will serve as the primary trusted security advisor across our most strategic accounts in EMEA, operating at the intersection of customer success, executive advisory, and industry thought leadership. This position involves advisory support rather than pre‐sales or support functions and requires a deep understanding of human ...

with regional leadership teams, you will convert market requirements into effective platform enhancements, ensuring a strong product offering, attractive value proposition, and an outstanding customer journey. The business is for a 1PL e-commerce platform. Their advanced technology offers fast and reliable delivery services. With 1st class, supply chain … pricing, promotions, and logistics solutions. Partner with regional and country leadership teams to identify growth opportunities and translate them into product initiatives. Leverage data, customer insights, and experimentation to optimise performance and drive continuous improvement. Lead, mentor, and develop a high-performing product team, fostering excellence in execution ...

purpose built to protect organisations from the full spectrum of cyber threats – integrating cutting edge technology with human centric pathways to deliver visibility, strategic insight, and decisive action. More than 42,000 businesses worldwide trust Mimecast to keep ahead of an ever evolving threat landscape./… Middle East, and Africa./p p This is not a pre sales or support role. You will operate at the intersection of customer success, executive advisory, and industry thought leadership, extending the Global Field CISO’s strategy into a region too diverse and commercially significant to be served ...