26 to 50 of 61 Customer Insight Jobs in London

businesses create, edit, sign, and streamline document workflows at scale. This role owns end-to-end product leadership, with a strong focus on customer retention and long-term value creation. You will drive product-led growth through experimentation, lifecycle engagement, and funnel optimization across activation, retention, expansion, and monetization. … Drive pdfFiller’s AI and innovation roadmap – ensuring we delight customers both today and in the future Own portfolio-level roadmap prioritization informed by customer insight, market research, and competitive intelligence Drive product-led growth by optimizing the full user journey, conversion funnels, retention loops, and unit economics ...

modern data platform initiatives, including real-time data capabilities Enable analytics and market teams to self-serve data more effectively Support use cases across customer insight, churn, ARPU, profitability, and network optimisation Communicate product updates, priorities, and roadmap progress to stakeholders Support incident management and platform-related administration ...

businesses create, edit, sign, and streamline document workflows at scale. This role owns end‐to‐end product leadership, with a strong focus on customer retention and long‐term value creation. You will drive product‐led growth through experimentation, lifecycle engagement, and funnel optimization across activation, retention, expansion, and monetization. … Drive pdfFiller’s AI and innovation roadmap – ensuring we delight customers both today and in the future Own portfolio‐level roadmap prioritization informed by customer insight, market research, and competitive intelligence Drive product‐led growth by optimizing the full user journey, conversion funnels, retention loops, and unit economics ...

making technical decisions, and taking ownership from concept through to launch and iteration. The SEO Product team is working towards an ambitious goal: making customer acquisition eventually free. We’re building products that help millions of potential customers discover Wise organically and make better decisions about their money. Responsibilities … ground up Working closely with Android engineers to build products across both platforms, maintaining a high bar for quality and keeping core features and customer experience aligned Working closely with product managers, designers, analysts, and other engineers to shape ideas, define requirements, and turn them into simple, high‐quality ...

role focused on new digital business and service development. The position is responsible for exploring and shaping new opportunities by combining technical feasibility, customer insight, and market potential. It offers a broad scope across early-stage concept development, validation, business case creation, and cross-functional project coordination. TYPE … development of new digital business opportunities, from exploration and validation through to internal recommendation and handover. Lead and support new business exploration projects Research customer needs, market trends, and business opportunities Develop early-stage concepts and test key assumptions Plan and drive PoC, MVP, pilot, or prototype activities Gather ...

commercial success of the product portfolio. You will work closely with the Chief Product Officer and as a senior partnertoEngineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions. And you will be equally … clear and defensible. Drive go-to-market strategy and execution. Lead cross-functional product launch activities from the product side;ensuring Sales, Marketing, and Customer Success are equipped with the positioning, enablement, and confidence to drive adoption and revenue from every significant release. The work does not end when ...

platforms Structure content for discoverability and retrieval Track performance and continuously optimise content based on data Thought leadership & narrative development Translate product capabilities, customer insights, and market trends into clear, compelling narratives Develop strong points of view on the category and where it's going Partner with internal SMEs ...

Drive real-time data and self-serve data initiatives Build business cases and shape commercially focused data solutions Focus areas include churn, profitability, and customer insight The Requirements Previous experience as a Data Product Manager Strong stakeholder management and communication skills Experience working with modern cloud data platforms ...

planning days, weeks, months or decades ahead.Wood Mackenzie Intelligence Connected**Wood Mackenzie Values*** Inclusive – we succeed together* Trusting – we choose to trust each other* Customer committed – we put customers at the heart of our decisions* Future Focused – we accelerate change* Curious – we turn knowledge into action**Role Purpose**Wood … will ensure we articulate the value of our products and data, including next generation AI workflow-based solutions, with clarity, commercial impact, and customer insight.This role is critical to driving our next phase of growth, requiring a leader with a deep understanding of the energy market ...

allow our users to interact seamlessly with LLMs and conversational agents. Product Thinking: Work directly with the founders to define the roadmap and turn customer insights into production-ready features. Workflow Optimization: Support our AI-led procurement engine with high-quality data integration and scalable workflows. User Experience: Ensure ...

marketplace. Create and launch high-impact GTM campaigns, partnering with sales, product, and data teams. Define product roadmaps with Product Managers using customer insights and commercial goals. Plan and manage budgets for growth marketing activities, working closely with finance and performance teams. Own campaign performance tracking, providing actionable insights … skills. Highly proactive and organised, with the ability to manage competing priorities. Strong collaborator with exceptional communication skills. Results-oriented with a passion for customer-centric marketing. What You’ll Get 24 days annual leave (plus your birthday off!) → Increases by 1 day annually after 3 years ...

## Job DescriptionAt Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Service (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies.We’re leading the charge against outdated contact center solutions, helping … transform operations and deliver measurable business value. Your expertise and influence will empower leading brands to unlock the full potential of Zendesk and elevate customer experience at every touchpoint.**What You’ll Be Doing:*** **Lead strategic solution design:** Partner with Sales to architect transformative, AI-powered customer experience ...

analytical and collaboration skills. Communication: Strong ability to engage with key stakeholders and cross-functional teams. Certifications: Advanced Microsoft certifications preferred. Consulting Experience: Previous customer-facing roles are highly desirable. Continuous Learning: Strong commitment to staying updated on modern engineering practices and tools. Required Skill Set Power Platform Development … within PPAC and M365 audit logs. Capable of establishing and managing a Power Platform Center of Excellence (CoE). Desired Skill Set Dynamics 365 Customer Engagement Up to date product knowledge in Dynamics 365 Customer Engagement modules: Dynamics 365 Sales Dynamics 365 Customer Service Dynamics 365 Customer ...

Capability leads, help build an FS AI business for PA. This will be achieved byleveraging deep expertise in AI and combine this with the insight, knowledge and resources already available within PA Consulting. Be instrumental in the execution of a go-to-market strategy to expand the firm … transformation, capitalising on emerging Agentic trends such as: Compliance Automation (KYC/AML/Regulatory Reporting) Fraud Detection and Prevention Autonomous Credit Risk Assessment Customer Service & Customer Journey Automation Trading, Treasury Automation Real-time monitoring and Operational Risk Management Manage and oversee engagements, deliver outstanding outcomes that will ...

deep understanding of learner behaviors and the ability to craft compelling product narratives that communicate Preply’s value and differentiation, ensuring positioning is insight‐led, globally scalable, and emotionally resonant. Go-to-Market & Lifecycle Strategy: Lead go‐to‐market (GTM) plans for new features and initiatives. Develop and execute … product marketing initiatives by closely coordinating with Brand, Growth, Product, CRM, Performance Marketing, SEO teams. Drive alignment between product launches, marketing campaigns, and customer insights to improve efficiency and consistency. Insights & Performance Measurement: Monitor and analyze campaign performance, integrating customer, market, and competitive insights to inform positioning ...

purpose-built to protect organisations from the full spectrum of cyber threats — integrating cutting-edge technology with human-centric pathways to deliver visibility, strategic insight, and decisive action. More than 42,000 businesses worldwide trust Mimecast to keep ahead of an ever-evolving threat landscape.We are one of only … Field CISO is not parachuting into a region from afar, but stepping into a geography where Mimecast already has genuine presence, colleagues, and customer relationships. Through our Resilience Together corporate social responsibility programme, we also invest time, resources, and funds in underserved communities across the regions in which ...

revenue growth of the Reusable Identity product family (Reusable KYC and Sumsub ID) by defining strategic positioning, leading GTM initiatives, and turning deep customer insights into measurable impact across the full funnel. What You Will Be Doing: Own positioning, messaging, and narrative for Reusable Identity solutions (Reusable … Sumsub ID), ensuring consistent communication across all customer touchpoints. Lead go-to-market strategy and execution for both B2B and B2C audiences, including new product launches and scalable launch processes. Drive growth and adoption by increasing Reusable KYC uptake among existing clients and accelerating direct end-user sign ...

TalentNeuronis the world's leading provider of labor market analytics, delivering high-fidelity talent data on an unmatched global scale.TalentNeurondelivers actionable talent insight for every region of the world covering countries that collectively represent more than 90% of the world's GDP. Through deep investments in machine learning … Lead go-to-market planning for new product launches, features, and market expansion. Develop salesenablementassets (pitch decks, battlecards, case studies, pricing narratives). Translate customer insights, market trends, and competitive intelligence into actionable messaging. Brand & Market Presence Strengthen brand clarity and credibility across all customer touchpoints. Ensure consistent ...

make the use of aviation and property more sustainable.**The opportunity**The world around us is changing faster than ever with markets, technology and customer expectations evolving at speed. As VP of Strategy for Data Services, you will own and drive the strategic agenda across our markets. Operating … growth opportunities within our core segments, adjacencies and emerging digital ecosystems. Helping to evolve our product strategies and business models to meet changing customer needs* Build and manage a cross Data Services M&A pipeline, working closely across brands, with RELX corporate finance and Risk M&A teams* Develop ...

Location: London (Hybrid, 2 days/week) + UK & Ireland travel Type: Full-time Compensation: Competitive base + bonus Reporting to: Customer Success Director About the Job Openr is transforming how the hospitality industry manages menus and pricing. By centralising recipe, product, and pricing information into a single source … platform significantly, with several new modules launching in the coming months, all focused on unlocking pricing optimisation capabilities for operators. We see the customer lifecycle starting during the sales process. We believe our growth will come from a customer led strategy, including both ‘land & expand’ and customer ...

based end-user is looking for a Senior D365 CE Business Analyst/Functional Consultant to support ongoing business transformation across their Dynamics 365 Customer Engagement estate. This is a fully remote role, open to UK-based candidates only. The business operates in a fast-paced, process-led environment … where Dynamics 365 plays a key role across customer engagement, service delivery, compliance and operational workflows. They are looking for someone who can work closely with stakeholders, understand business processes, define requirements and help shape how D365 CE supports the wider organisation. This would suit someone who enjoys ...

involves fostering innovation and ensuring the delivery of exceptional product experiences. Leading a team of product managers, the Chapter Lead ensures AI products meet customer needs and market demands. Collaborating cross-functionally, the Chapter Lead will ensure products align with Olympus's ecosystem vision and contribute to sustainable growth. … development of product strategies, and ensuring these align with organisational objectives. Responsibilities include overseeing the product lifecycle, from inception to launch, and fostering a customer-centric approach to product development. Conduct regular assessments of the quality of deliverables produced by Chapter members to ensure they meet organisational standards. Ensures ...

work spans sectors such as utilities, telecoms, financial services and not for profit organisations, with a strong focus on predictive modelling for marketing and customer insight. The Role Build and refine predictive models, with a strong focus on propensity and scorecard style modelling. Translate client problems into analytical solutions … robust and commercially relevant. Present findings and recommendations to clients in a clear, engaging and non technical way. Contribute to reports, dashboards and insight packs that support client decision making. Your Skills and Experience Strong commercial experience using Python and SQL for data analysis and modelling. Practical experience building ...

accounts and bid process – focus on Margin and recurring revenues. Develop relationships with decision-influencing, senior executives within prospect organisations. Analyse and understand customer insights and market trends; adapt, communicate and evolve strategies based on these changes. Travel to customer sites to conduct sales activities as required. ...

Head of Sales (Healthcare) Location: London, United Kingdom (Hybrid with UK-wide travel) Employment Type: Full-Time Department: Customer Operations Compensation: £55,000 Base + Uncapped Commission (OTE £100,000 – £150,000) + Equity About Zenrox Zenrox Healthcare UK is transforming medical equipment procurement through AI-driven innovation. … Establish scalable sales processes, CRM workflows, and performance tracking systems Define and monitor key sales KPIs and revenue growth metrics Provide structured market and customer insights to inform product and go-to-market strategy Team Leadership & Growth Recruit, mentor, and lead a high-performing sales team as the organisation ...