26 to 50 of 454 Customer Insight Jobs in London

General Management Head of Strategy, Customer Data Management - UK & Ireland Are you ready to shape the future of Customer Data Management across the UK and Ireland? Do you enjoy turning customer and market insight into strategies that create meaningful business value? About the Business LexisNexis Risk … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximise operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

measurable growth. You’ll own the end-to-end onsite campaign, content and trading agenda, with a clear focus on revenue, conversion, engagement and customer experience. Working at the heart of Ecommerce, you’ll partner closely with Commercial, Marketing, Content, UX, Studio and Technology teams to shape what … customers see, discover and experience online. From campaign execution and brand visibility to search, navigation and customer-generated content, you’ll bring together commercial thinking, customer insight and brilliant execution to continuously optimise our digital experience. What you’ll be doing... Own and drive ...

region's diverse markets. We test and validate new products in-market and in-language ahead of launch, bring regional customer and field insight directly into global roadmap decisions, and lead go-to-market across our Hiring and Learning Solutions. That includes localised narratives and positioning, competitive intelligence … product presence at our flagship events, and enablement for our field sales and customer success teams. We work AI-first, building and using agents and automation to scale our impact across the region. As a Senior Product Marketing Manager, you will own how the region shapes and showcases ...

market strategy and marketing engine across all regions: brand, website and collateral, campaigns and communications, marketing-led demand and lead generation, customer insight and proposition development, and vendor alliances, unified across the UK and North America. The mandate is to build DSP's Group-level strategic marketing capability … measurable demand engine that feeds both regional sales organisations - ICP-driven pipeline, catalogue-led propositions marketed through a single HubSpot system, and the brand, insight, and analyst foundations that support materially larger deal sizes and the recurring-revenue trajectory. Key Responsibilities Growth marketing and pipeline generation: Own global marketing ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … product-market fit. We're embedded in squads with Product Managers, Data Scientists, Designers, User Researchers, and Sales, bringing the voice of the customer and market into what we build, how we position it, and how we take it to market. We own customer and market understanding, positioning ...

products, services and advice. The role will work across Trading, Healthcare Services, CRM, Content, UX, Digital Marketing, eCommerce and Technology teams to deliver seamless customer journeys that increase health participation online, trust, engagement and commercial performance. Key Responsibilities: Leading the online healthcare customer experience roadmap across Superdrug.com … right product, content or service by symptom, condition or health need. Working with UX, product and technology teams to organise digital health journeys around customer needs Partnering with Category Trading to strengthen Own Brand visibility through PDPs, category landing pages, homepage merchandising, app journeys, comparison content, FAQs and trust ...

Customer Analytics Manager | 12-Month FTC | Up to £70k | Hybrid A leading UK retail business is looking for a Customer Analytics Manager to join its established Customer Analytics function on a 12-month fixed-term contract. You'll be responsible for delivering customer insight across … areas including customer behaviour, segmentation, lifecycle, retention and customer value , helping the wider business make more informed, data-driven decisions. We're looking for someone with: Strong experience in customer analytics/customer insight Excellent SQL and analytical skills Experience with segmentation, regression, clustering ...

About Our Client Our client is a product-led technology business developing digital services used by a large and diverse customer base. As the product function expands, they are looking for an experienced UX Researcher to strengthen customer insight and help shape future products. The Role … where required. Analyse findings and communicate actionable insights. Create research reports, journey maps and evidence-based recommendations. Build a research repository and improve how customer insight is shared. Champion user-centred decision-making across product teams. Skills & Experience Commercial UX Research, User Research or customer insight ...

Marketing Team in UK as a Principal Product Marketing Manager. You will sit within the International Product Marketing team and translate market, product, and customer insight into durable, multi-year product strategy. This is a strategic leadership role responsible for shaping the go-to-market for our customers … with customers, shaping the bets that drive long-term competitive position and growthSharpen who we win and why: Use market and customer insight to evolve our understanding of the ideal customer, keeping our targeting and value proposition ahead of an evolving marketShape the roadmap at the strategic ...

developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we move forward. Are you looking to play a role in the Data & Insight transformation journey of a successful and fast … biggest homewares brand, as we look to grow our talented Analytics team in order to achieve our mission to put data and insight at the heart of decision making across the business. At Dunelm, we want to become the most customer-obsessed homewares retailer, and Customer Analytics ...

HVAC, Plumbing, and Electrical Services. Every home-service business operates differently. Clara combines thoughtful product design with AI agents that adapt to each customer’s workflows, so the software fits around the business rather than forcing the business into a standard way of working. Today, Clara answers calls … manages customer conversations. Our ambition is much bigger: to build an AI workforce that takes more of the administrative and growth work off the shoulders of millions of small business owners. The Role We’re hiring our first Product Marketing Manager to help determine where Clara has the strongest ...

Transformation Specialist - Product & ExperienceLocation: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent Help leading financial institutions reimagine customer experiences through strategy, innovation, AI and transformation. The Role As a CX Transformation Specialist within Capco's Product & Experience practice, you will help clients transform how they acquire, engage, serve … retain customers across the end-to-end customer lifecycle. Working alongside senior client stakeholders and multidisciplinary Capco teams, you'll design customer-centric strategies, operating models and experiences that deliver measurable business and customer outcomes. From defining customer strategies and go-to-market approaches ...

Insurance UK, formed by uniting our Commercial and Retail teams under a single leadership, strengthens our core capabilities and our commitment to exceptional customer service. Job overview: We're seeking a strategic Head of Customer Value Management to lead AXA Insurance's customer focussed initiatives. In this … pivotal role, you'll define and drive the customer strategy across Retail and Commercial segments, maximising customer lifetime value through innovative segmentation, personalised engagement, and data-driven decision making. You'll ensure customer insights translate into actionable commercial outcomes, reinforcing AXA's position as a trusted, customer ...

physical channels. Job Description The Role Located: London, Paris, or Munich/Stuttgart on a hybrid basis. Some travel required. The Leader of Customer Success Management, Digital Europe is responsible for driving customer adoption, retention, expansion, and overall success for Quadient Digital Solutions across Europe. Reporting … Sales & Operations, Digital Europe, this role leads regional Customer Success Management (CSM) teams to deliver measurable customer value while supporting sustainable, recurring revenue growth. Operating at a senior leadership level, this role translates global Customer Success frameworks into consistent and scalable execution across diverse European markets. ...

looking for someone pragmatic, confident and focused on delivery. Someone who can turn customer understanding into action and make sure Research continues to have a meaningful impact on our customers and Moonpig’s growth Significant experience in UX, Product, Customer or Consumer Research within a digital or product … Strong project delivery skills, with a pragmatic and outcome-focused approach Excellent communication and stakeholder-management skills, including confidence working with senior leaders Strong customer focus and an ability to bring customer needs into business conversations and decisions Strong synthesis and storytelling skills, turning complex evidence into simple ...

Monterosa we're looking for a Customer Success Lead to join our team. Full-time · London or Liverpool About Us At Monterosa, we create powerful audience engagement experiences that connect some of the world’s biggest brands with their fans in real time. With over two decades of technical … with a growing international presence, we’re a collaborative, forward-thinking team passionate about building impactful digital products and delivering exceptional customer experiences. About the job As part of the Success and Support team, you will own the daily relationship with a portfolio of customers - understanding their goals translate ...

marketing capability as we expand our portfolio and bring new propositions to market. We're looking for a leader who can strengthen how customer, commercial and market insight shape growth decisions across the business. This is a global role, reporting to the Chief Product Officer. You'll lead … Product Marketing, Brand and Customer Marketing across our Decision Platform and Protection Platform businesses, helping us identify growth opportunities, bring new propositions to market and strengthen how we communicate value to customers. This role sits at the intersection of Product, Commercial and Marketing. You'll play an active role ...

warehouse automation opportunities in FMCG industries. Working across Sales, Marketing, Product Management and other key functions, the Industry Lead will bring together industry insight, customer needs and market opportunities to shape compelling propositions and targeted go-to-market initiatives. The role will also influence portfolio priorities. The role … follows: Develop and execute Körber’s global FMCG market strategy, maintaining a comprehensive view of priority sub-segments, target accounts, markets, industry trends, customer needs and the operational pressures driving investment in warehouse automation. Build and continuously refine Körber’s value proposition for the FMCG sector within Warehouse Automation. ...

warehouse automation opportunities in FMCG industries. Working across Sales, Marketing, Product Management and other key functions, the Industry Lead will bring together industry insight, customer needs and market opportunities to shape compelling propositions and targeted go-to-market initiatives. The role will also influence portfolio priorities. The role … Follows Develop and execute Körber’s global FMCG market strategy, maintaining a comprehensive view of priority sub‐segments, target accounts, markets, industry trends, customer needs and the operational pressures driving investment in warehouse automation. Build and continuously refine Körber’s value proposition for the FMCG sector within Warehouse Automation. ...

office and 3 days remote Employment Type: Permanent Seniority: Medium About the Role Are you passionate about understanding what drives digital behaviour and using insight to influence meaningful change? We're looking for a Digital Insights Analyst to help shape how we measure, understand and optimise digital experiences across … customer and adviser journeys. This is a fantastic opportunity to work across a broad digital landscape, turning data into actionable insight that improves customer engagement, supports strategic decision-making and drives commercial outcomes. You'll collaborate with a variety of colleagues across Marketing, Digital, Technology and Customer ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job DescriptionWe're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data-driven … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring ...

unlock the power of data. We have an amazing team of 25,200 people in 32 countries. We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring ...

power of data. We have an amazing team of 25,200 people in 32 countries. Job Description We're looking for a commercially minded, customer-focused analytics leader to head up our Product Analytics function. This is a high-impact leadership role partnering with Product leadership to shape data … consumer products. You'll own the Product Analytics strategy, roadmap and delivery, using predictive modelling, experimentation, behavioural insights and AI-driven decisioning to optimise customer journeys, accelerate product innovation, personalisation, and maximise customer engagement, personalisation, retention and lifetime value. You'll lead a high-performing team while ensuring ...

About Arbolus Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants access real, actionable, and differentiated customer insight on SaaS and technology companies. About Arbolus Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants … access real, actionable, and differentiated customer insight on SaaS and technology companies. At the core of our platform is the world’s largest database of attributable B2B customer reviews, giving investment and origination teams direct access to unique customer sentiment, and a true strategic advantage ...

impact role within Managed IT Services for someone who wants to genuinely make a difference at the customers they work with. As a Senior Customer Success Manager (CSM), you will become a trusted technology partner to a focused portfolio of our clients, helping them make better decisions, build stronger … Managed Services. Our CSMs play a uniquely influential and high‐profile role. You will act as a critical friend, sitting at the centre of customer relationships providing service insight, strategic planning and working closely with senior leaders to turn IT from a cost into an enabler ...