26 to 49 of 49 Customer Insight Jobs in London

Lead User Experience Designer

Hiring Organisation
Sky
Location
West Drayton, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Lead UX Designer - Digital Products

Hiring Organisation
Sky
Location
Hillingdon, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Service Design Lead

Hiring Organisation
NEST Corporation
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £80,000 per annum
human-centred design and strategic thinking to bring clarity to complex journeys across multiple channels, ensuring they feel coherent, inclusive and grounded in real customer insight.You’ll work closely with product, design, technology and proposition teams to embed evidence-based design and customer-led thinking into … business Strong understanding of end-to-end service design and use of relevant tools and best practices e.g. Figma, Adobe XD, Miro Familiarity with customer service platforms e.g. CRM systems and operational platforms Understanding of multi-channel service delivery and omnichannel customer experience A portfolio of work that ...

Lead Customer Experience Designer

Hiring Organisation
Sky
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Lead Customer Experience Designer

Hiring Organisation
Sky
Location
Hillingdon, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Lead Customer Experience Designer

Hiring Organisation
Sky
Location
Orpington, Kent, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Design Lead - Digital CX

Hiring Organisation
Sky
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Head of Product Design - Digital Experience

Hiring Organisation
Sky
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Lead Product Designer - Digital CX

Hiring Organisation
Sky
Location
Ruislip, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Lead Product Designer - Digital CX

Hiring Organisation
Sky
Location
Orpington, Kent, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Lead Digital Experience Designer

Hiring Organisation
Sky
Location
West Drayton, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Design Lead - Digital CX

Hiring Organisation
Sky
Location
West Drayton, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Head of Product Design - Digital Experience

Hiring Organisation
Sky
Location
Ruislip, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app . … lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging ...

Lead Product Designer - Digital CX

Hiring Organisation
Sky
Location
TW75QD, Syon, Greater London, United Kingdom
Employment Type
Permanent
proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Product Designer in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across (url removed … . You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining ...

Functional Analyst (MS Dynamics Customer Insights - Journeys)

Hiring Organisation
Expleo UK LTD
Location
London, United Kingdom
Employment Type
Permanent
Seeking a commercially minded professional who has Microsoft Dynamics 365 Customer Insights - Journeys knowledge and insurance expertise. The ideal candidate will combine understanding of complex insurance sales or event management cycles with proficiency in Microsoft solutions (e.g. Dynamics 365) to drive conversations between client technical and marketing/commercial … with marketing/commercial and development teams to formulate requirements. Map complex user journeys. Partner with business development teams to enhance Microsoft Dynamics 365 Customer Insights utilisation and data-driven decision-making. Supports product innovation. ...

Account Executive

Hiring Organisation
Penfold
Location
London, UK
Employment Type
Full-time
understand. There's over £1 trillion sitting in UK pensions, but much of the industry is still stuck with outdated products and poor customer experiences. Penfold is changing that with a modern, tech-first platform that puts employers and savers first. We're a growing team of ~50 people … targets Close a high volume of smaller deals efficiently while delivering a great buyer experience Running effective sales cycles Lead structured discovery to understand customer needs and decision criteria Deliver tailored product demos focused on employer use cases Clearly articulate Penfold's value and handle objections confidently Move deals ...

Principal Consultant

Hiring Organisation
Sagacity
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis … success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider ...

Founding Account Executive

Hiring Organisation
Linda AI
Location
London, UK
Employment Type
Full-time
prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

Content Marketing Manager

Hiring Organisation
GlobalData UK Ltd
Location
London, United Kingdom, Blackfriars
Employment Type
Permanent
organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … Write clear, insightful, high-quality content: blogs, guides, case studies, reports, landing pages, product explainers, and email copy. Translate industry trends, product capabilities and customer insights into compelling narratives. Collaborate with subject-matter experts across the business to extract insights and turn them into polished content. Ensure brand voice ...

D365 CE Functional Consultant - OUTSIDE IR35 - 3 Month Contract

Hiring Organisation
Opus Recruitment Solutions Ltd
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
£450 per annum
Dynamics 365 CE Functional Consultant (Customer Insights Specialist) 3 Months - Outside IR35 - 100% remote We’re seeking an experienced Dynamics 365 CE Functional Consultant with deep expertise in Customer Insights to join a high-impact project. This role is perfect for someone who can hit the ground running … deliver exceptional results in a fast-paced environment. Key Responsibilities: Lead the functional design and implementation of D365 CE and Customer Insights solutions. Gather and translate business requirements into effective technical solutions. Configure and optimize Customer Insights for segmentation, analytics, and personalization. Collaborate with stakeholders to ensure seamless ...

French speaking IT Software Business Developer

Hiring Organisation
French Selection (FS)
Location
London, UK
Employment Type
Full-time
used internationally. Its products are adopted by hundreds of customers worldwide, with continued growth driven by a strong focus on continuous improvement, adaptability, and customer-led product development. The role: This is a key business development role focused on driving growth across the French market. You will be responsible … generating new business while managing and expanding existing client relationships. The role suits a confident, customer-focused sales professional with experience selling complex B2B software solutions. Key Responsibilities: Drive new business opportunities and achieve sales targets across software and associated services Build, manage, and develop strong relationships with senior ...

Account Executive

Hiring Organisation
Sure Exec Search
Location
London, UK
Employment Type
Full-time
internal technical teams to help customers maximise value from their cloud investment and accelerate their growth plans. Key Responsibilities Identify, prospect, and secure new customer opportunities within the SMB market Build and develop relationships with both new and existing clients Consistently achieve and exceed revenue and activity targets Work … engagement Stay informed on market trends, cloud developments, and competitor offerings Continuously develop product knowledge and sales capability through training and self-learning Share customer insights and feedback to support ongoing refinement of messaging and value propositions Experience & Skills Foundational understanding of cloud computing and the wider technology ecosystem ...

Account Executive, AI SaaS

Hiring Organisation
Reku
Location
London, UK
Employment Type
Full-time
deals are won. This is not a playbook role. You'll help build it. You'll sell to senior Product, RevOps, Customer Success, and GTM leaders at modern B2B SaaS companies and help shape how a new category lands in the market. This is an hybrid role based … navigate complex, multi-stakeholder deals Develop talk tracks, qualification frameworks, and objection handling Sell cross-functional value around activation, retention, and revenue efficiency Feed customer insights directly into product, positioning, and roadmap decisions What We're Looking For 3-5+ years as a quota-carrying ...

Founding Solution Architect (Pre-Sales) - Insurance (AI Insurtech)

Hiring Organisation
ePlacement
Location
London, UK
Employment Type
Full-time
price risk, and manage portfolios. Backed by top-tier global investors, the business is scaling rapidly across enterprise carriers and MGAs. This is a customer-facing, sales-led Solution Architect role — ideal for someone who loves shaping narratives, running tailored demos, and helping buyers clearly see value, while still … design solutions and demos. What you'll do Partner with Sales on discovery, solutioning, and deal progression Design and deliver tailored demos aligned to customer workflows and pain points Configure demo environments to reflect real underwriting, rating, and portfolio use cases Translate insurance processes into clear, compelling platform stories ...