26 to 50 of 93 Customer Insight Jobs in London

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

ensure seamless project delivery. CRM Ownership & Enhancement Oversee the configuration, optimisation, and ongoing performance of Microsoft Dynamics 365 CE across Sales, Marketing, and Customer Insights functions. Support roadmap development and collaborate with global and offshore technical teams on enhancements. Manage incidents, releases, integrations, and data quality within the regional ...

Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. The Company Award-winning digital checkout software, driving optimum eCommerce operations and retail logistics Trusted by 1,500+ major brand including Macy’s, Gap and Selfridges … business with a collaborative, agile culture and a clear mission to shape the future of retail logistics The Role Own and lead the full customer lifecycle, from onboarding and activation through renewals, expansion and enterprise relationships Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer ...

Lead and scale a Customer Success function that helps world-class retailers unlock value from a world class ecommerce/logistics platform. The Company Award-winning digital checkout software, driving optimum eCommerce operations and retail logistics Trusted by 1,500+ major brand including Macy’s, Gap and Selfridges … business with a collaborative, agile culture and a clear mission to shape the future of retail logistics The Role Own and lead the full customer lifecycle, from onboarding and activation through renewals, expansion and enterprise relationships Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer ...

greenfield opportunity to for a Senior Mobile App Product Manager to join a high-performing cross-functional team working on a 0–1 customer-facing mobile-first product with significant scale and ambition. The Senior Product Manager (Mobile Apps) will: Own and deliver the mobile app roadmap across … Android. Lead backlog prioritisation focused on customer experience and commercial impact. Work closely with engineering, design, and data teams in a continuous delivery environment. Translate business and customer needs into clear, actionable tickets and acceptance criteria. Use customer insight, experimentation, and A/B testing ...

greenfield opportunity to for a Senior Mobile App Product Manager to join a high-performing cross-functional team working on a 0–1 customer-facing mobile-first product with significant scale and ambition. The Senior Product Manager (Mobile Apps) will: Own and deliver the mobile app roadmap across … Android. Lead backlog prioritisation focused on customer experience and commercial impact. Work closely with engineering, design, and data teams in a continuous delivery environment. Translate business and customer needs into clear, actionable tickets and acceptance criteria. Use customer insight, experimentation, and A/B testing ...

products and product features to market including planning, product launches, and discontinuations. Manage all aspects of product lifecycle and development process, including customer feedback, recommendation of enhancements, requirements & user stories, business reviews and testing. Monitor local and global regulations to ensure regulatory data and products comply and/… offerings. Lead product demonstrations to client-facing teams and upon request participate in product demonstrations to customers. Support the decision-making process with customer, market, competitive, and usage analysis related to the assigned products Skills and Experience required: Experience managing and developing products and understanding digital needs for businesses ...

products and product features to market including planning, product launches, and discontinuations. Manage all aspects of product lifecycle and development process, including customer feedback, recommendation of enhancements, requirements & user stories, business reviews and testing. Monitor local and global regulations to ensure regulatory data and products comply and/… offerings. Lead product demonstrations to client-facing teams and upon request participate in product demonstrations to customers. Support the decision-making process with customer, market, competitive, and usage analysis related to the assigned products Skills and Experience required: Experience managing and developing products and understanding digital needs for businesses ...

Leverage support from sales/marketing team members -Deliver demos and explain SaaS subscription models -Prepare proposals, negotiate commercial terms, and close deals -Feed customer insights into GTM and product strategy What You Bring SaaS Sales Experience (B2B preferred) Understanding of AI products or willingness to learn Confidence ...

They're looking for a Senior Digital Strategist to help shape outstanding digital experiences across websites, apps, intranets and portals, all driven by deep customer insight and connected data. What They Do This agency specialises in building exceptional digital platforms, but their real strength lies in connecting every … Doing As a Digital Strategist, you will Lead strategy across major digital transformation and experience design projects Define and deliver data-led customer strategies across web, mobile, intranet and portal ecosystems Collaborate with UX, technology, data and client teams to shape cohesive, personalised experiences Translate customer data, platform ...

They're looking for a Senior Digital Strategist to help shape outstanding digital experiences across websites, apps, intranets and portals, all driven by deep customer insight and connected data. What They Do This agency specialises in building exceptional digital platforms, but their real strength lies in connecting every … Doing As a Digital Strategist, you will Lead strategy across major digital transformation and experience design projects Define and deliver data-led customer strategies across web, mobile, intranet and portal ecosystems Collaborate with UX, technology, data and client teams to shape cohesive, personalised experiences Translate customer data, platform ...

LIS. We’re rapidly growing and looking for another important piece of the puzzle. Is it you? As a Customer Success Manager, you will act as a strategic advisor to Shield’s customers, guiding them to achieve measurable business outcomes and maximize the value of the Shield platform. … compliance goals into real results - driving risk reduction, operational efficiency, and regulatory confidence. Your role includes sharing relevant product updates and best practices, capturing customer insights to inform Product and R&D, and ensuring every interaction strengthens trust and impact. This position is based in London and reports ...

LIS. We’re rapidly growing and looking for another important piece of the puzzle. Is it you? As a Customer Success Manager, you will act as a strategic advisor to Shield’s customers, guiding them to achieve measurable business outcomes and maximize the value of the Shield platform. … compliance goals into real results - driving risk reduction, operational efficiency, and regulatory confidence. Your role includes sharing relevant product updates and best practices, capturing customer insights to inform Product and R&D, and ensuring every interaction strengthens trust and impact. This position is based in London and reports ...

team. This is a rare, high-impact role, reporting directly to the CTO, and suited to someone who blends strategic product leadership with deep customer understanding and a passion for building meaningful, outcome-driven products. If you're an experienced product leader looking for a role that offers genuine … outcomes Partner closely with engineering, design, and commercial teams Become the internal expert for your product domain, guiding decisions across the business Build strong customer insight and turn it into product direction Drive portfolio performance, product quality, and user experience Support the full lifecycle from discovery to launch ...

create APIs and observability infrastructure. Working closely with our Data Scientists, you will also implement novel frontend components to visualise data and support customer insight generation and decision-making. Skills Outstanding Python, FastAPI, asyncio and Postman/Insomnia Strong Git, Docker, Kafka, Kubernetes and Azure/AWS/ ...

household retailer. This role is virtually remote, with 2-3 days a month required to attend their UK HQ. Reporting into the Director of Customer Insights & Data Analytics, you will: Create and manage their suite of dashboards, to help facilitate the business to get closer to their customers, informing ...

household retailer. This role is virtually remote, with 2-3 days a month required to attend their UK HQ. Reporting into the Director of Customer Insights & Data Analytics, you will: Create and manage their suite of dashboards, to help facilitate the business to get closer to their customers, informing ...

compliance. Represent the organization at industry events and forums. Ensure AI solutions meet regulatory and ethical standards. Prototype and deploy AI models for forecasting, customer insights, underwriting, and fraud detection. Technical Responsibilities Design and manage agentic AI architectures and generative code systems. Oversee code reviews and maintain standards ...

compliance. Represent the organization at industry events and forums. Ensure AI solutions meet regulatory and ethical standards. Prototype and deploy AI models for forecasting, customer insights, underwriting, and fraud detection. Technical Responsibilities Design and manage agentic AI architectures and generative code systems. Oversee code reviews and maintain standards ...

D365 Functional Consultant on an initial 6 month contract with the option of extension thereafter. Responsibilities : Lead functional design and configuration for CIJ (customer insight journey) Real Time marketing Configure Real Time events, event triggers, and event-based conditions Build Real Time segments (behavioural, event-driven, attribute segments … Design customer journeys with branching logic (conditions, A/B splits, wait conditions, exit rules) Configure brand profiles, compliance profiles, consent centre, subscription centres Build email/SMS/WhatsApp templates with personalization & rules Define KPI tracking, journey analytics, reporting requirements Conduct requirement workshops, UAT, training & documentation Required Skills ...

shaping feedback that influences product development. The Opportunity This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider … Closing upgrades and driving increased adoption through consultative selling Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration Analysing customer performance data to identify opportunities for growth Working closely with product and engineering teams to relay customer insight Helping to build scalable ...

shaping feedback that influences product development. The Opportunity This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider … Closing upgrades and driving increased adoption through consultative selling Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration Analysing customer performance data to identify opportunities for growth Working closely with product and engineering teams to relay customer insight Helping to build scalable ...

client, a large UK organisation is undertaking a greenfield implementation of Dynamics 365 Customer Insights Journeys and a new MarTech data environment. This role will lead the end-to-end design and build of a multi-channel customer engagement and insights platform. This is a high-impact position … hands-on Lead MarTech Architect who excels in fast-paced delivery settings. This is a remote, 3 month contract inside IR35. Lead D365 Customer Insights Journeys & MarTech Architect Key Responsibilities: Architect and implement D365 Customer Insights Journeys as the central orchestration platform. Develop a data-driven engagement model ...

stringent financial-sector regulatory, ethical, and governance standards. AI Model Deployment: Prototype, test, and deploy AI systems for use cases such as market forecasting, customer insights, automated underwriting, fraud detection, and anti-money laundering (AML). Key Technical & Design Responsibilities Agentic & Generative AI Architectures: Build, deploy, and manage agentic ...

stringent financial-sector regulatory, ethical, and governance standards. AI Model Deployment: Prototype, test, and deploy AI systems for use cases such as market forecasting, customer insights, automated underwriting, fraud detection, and anti-money laundering (AML). Key Technical & Design Responsibilities Agentic & Generative AI Architectures: Build, deploy, and manage agentic ...