26 to 50 of 192 Customer Insight Jobs in London

Consultancy The Opportunity We are looking for an experienced CRM Strategy Consultant to lead a series of high-profile CRM strategy initiatives for a customer-centric organisation. This is a senior individual contributor role, offering the opportunity to shape the future of customer engagement, retention and lifecycle marketing … business outcomes. This role is ideal for a strategic CRM specialist who thrives in complex environments, can influence at Executive level and enjoys turning customer insight, business objectives and CRM capabilities into clear and actionable strategies. Key Responsibilities Lead end-to-end CRM strategy projects across multiple business ...

customers. Your principal responsibilities include: Supporting the development and execution of a strategic roadmap for our TV platforms, aligning with business objectives and customer needs. Leveraging data and customer insights, including research and analysis, to inform product decisions and drive continuous improvement. Leading cross-functional collaboration across Product … products. Owning the definition, prioritisation and delivery of key product features, managing risks, dependencies and stakeholder communication through the product lifecycle Championing a customer-focused approach, using customer insight and research to shape product decisions and improve user journeys. Monitoring market trends and competitive landscape to identify ...

customers. Your principal responsibilities include: Supporting the development and execution of a strategic roadmap for our TV platforms, aligning with business objectives and customer needs. Leveraging data and customer insights, including research and analysis, to inform product decisions and drive continuous improvement. Leading cross-functional collaboration across Product … products. Owning the definition, prioritisation and delivery of key product features, managing risks, dependencies and stakeholder communication through the product lifecycle Championing a customer-focused approach, using customer insight and research to shape product decisions and improve user journeys. Monitoring market trends and competitive landscape to identify ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … shifting consumption to greener, cheaper periods. Role Summary You will lead the GB Commercial Analytics pod , owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … shifting consumption to greener, cheaper periods. Role Summary You will lead the GB Commercial Analytics pod , owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams ...

strategic consulting partners and selected software and workflow partners. Your focus is not building integrations; it is turning partner relationships into real pipeline, stronger customer accounts, and repeatable growth motions. You will own two partner groups: strategic consulting partners, where the goal is co-sell and account expansion … plans, drive commercial activation, and help partners position and sell Optiml with confidence. This is a highly commercial, cross‐functional role sitting between Delivery & Customer Success, Sales, Product, and Marketing — feeding partner and customer insight back into the business so the partner motion keeps improving. Tasks Your ...

digital commerce environment. This is a contingent role for someone who can operate at pace, bring structure to ambiguity, and turn data, customer insight, commercial performance, and analytical recommendations into clear business decisions. It is a hands-on, data-heavy role, not a coordination role. The role sits … working with incomplete information, challenging assumptions constructively, and producing high-quality recommendations quickly. What You Will Do Support commercial pricing decisions by analyzing performance, customer behavior, commercial trends, pricing recommendations, and business impact. Analyze e-commerce performance drivers such as conversion, traffic, customer segments, product or category ...

Customer Success Manager Financial Services SaaS London/Hybrid £75,000 - £100,000 + Bonus + Benefits This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well-established financial-services technology platform. The team … long-term client relationship and acting as a trusted advisor across business, operational, and technical stakeholders. This role has genuine influence: shaping how Customer Success operates today, and how the function evolves as the business scales. The Role Own and manage a portfolio of financial-services clients post ...

Data Solution Architect - Customer £750.00 per day (Umbrella) 6 Month Contract London (Hybrid) Our client is seeking an experience Data Solutions Architect to design customer data solutions within our Data Architecture & Design Team. Within this role you will work with stakeholders to define future data strategies, deliver measurable … outcomes like better personalisation and data quality, and ensure solutions align with business goals. The role covers managing, governing and extracting value from customer data systems. You'll collaborate across architecture, product, analytics, governance, security, and CRM teams while assessing changing and shaping effective data solutions. Responsibilities: Build strong ...

Data Solution Architect - Customer £750.00 per day (Umbrella) 6 Month Contract London (Hybrid) Our client is seeking an experienced Data Solutions Architect to design customer data solutions within our Data Architecture & Design Team. In this role, you will collaborate with stakeholders to define future data strategies, deliver measurable … outcomes such as better personalization and data quality, and ensure solutions align with business goals. The role covers managing, governing and extracting value from customer data systems. You will work across architecture, product, analytics, governance, security and CRM teams while assessing changing and shaping effective data solutions. Responsibilities: Build ...

product management of IXICO’s advanced imaging platform (IXITM) and associated products. The role bridges Commercial, Science and Technical teams, turning market opportunities, customer needs, clinical and regulatory requirements, user feedback and technical feasibility into clear priorities, investment decisions and measurable outcomes. The postholder will lead product direction across … clarity in a fast‐evolving environment. Product Strategy and Roadmap Define and maintain the product vision and strategy, informed by ongoing market analysis, customer insight, competitor activity and emerging industry trends. Own and evolve the product roadmap across the platform and product lines, balancing scientific, technical, commercial, customer ...

product management of IXICO’s advanced imaging platform (IXITM) and associated products. The role bridges Commercial, Science and Technical teams, turning market opportunities, customer needs, clinical and regulatory requirements, user feedback and technical feasibility into clear priorities, investment decisions and measurable outcomes. The postholder will lead product direction across … fast-evolving environment. Essential Duties & Responsibilities: Product Strategy and Roadmap Define and maintain the product vision and strategy, informed by ongoing market analysis, customer insight, competitor activity and emerging industry trends. Own and evolve the product roadmap across the platform and product lines, balancing scientific, technical, commercial, customer ...

Ready to make your application Please do read through the description at least once before clicking on Apply. dunnhumby is the global leader in Customer Data Science, partnering with the world s most ambitious retailers and brands to put the customer at the heart of every decision. … combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestl , Unilever ...

Ready to make your application Please do read through the description at least once before clicking on Apply. dunnhumby is the global leader in Customer Data Science, partnering with the world s most ambitious retailers and brands to put the customer at the heart of every decision. … combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestl , Unilever ...

Your Role TrustFlight is entering a major new phase of growth—expanding our product ecosystem, investing in AI‐driven capabilities, and scaling our global customer base. As our product suite grows in scope and complexity, we are hiring a Head of Product who will shape the next generation … product vision and strategy across all SaaS products and platform services. Define long‐term product direction aligned with TrustFlight’s mission, growth goals, and customer needs. Lead and inspire the Product Management and Product Design teams. Recruit, develop, and coach Product Managers and Designers to build a high‐performing ...

Dynamics 365 Functional Consultant - UK (Remote) - c£80K You'll provide day-to-day functional support across Dynamics 365 Customer Engagement, covering Customer Service, Sales and Customer Insights, ensuring users receive a first-class service while helping to enhance and optimise the platform. Alongside your CE responsibilities … processes and becoming a key member of a wider enterprise applications team. Key Responsibilities Provide first and second-line functional support for Dynamics 365 Customer Engagement Support users across Customer Service, Sales and Customer Insights Configure and maintain security roles, business process flows, workflows, forms, views ...

Stratford/Telford/Remote-with an occasional Visit Pay rate: £402 per day all inc. (PAYE through Umbrella) Job Description: What is the Customer Insight Platform (CIP)? CIP is composed of multiple cross-functional teams who use a variety of agile and lean practices. Together, they provide … services that collect, evaluate and support the analysis of customer interaction data. Within CIP a new workstream is being formed to deliver a new requirement called internally "Flocking"-the title is "Adaptive Detection System for Counter Fraud Flocking -requirement is a production, in-service capability that moves fraud detection ...

Telford/Remote-with an occasional Visit Pay rate: £402 per day all inc. (PAYE through Umbrella) \n Job Description: \n What is the Customer Insight Platform (CIP)? \n CIP is composed of multiple cross-functional teams who use a variety of agile and lean practices. Together, they … provide services that collect, evaluate and support the analysis of customer interaction data. Within CIP a new workstream is being formed to deliver a new requirement called internally "Flocking"-the title is "Adaptive Detection System for Counter Fraud \n Flocking -requirement is a production, in-service capability that moves ...

with a fast-growing HealthTech business that's investing heavily in its product function and looking for a Product Manage r to own key customer journeys and help shape how product is built as the company scales. This is a high-impact role for someone who loves solving complex … leading discovery, and building products that genuinely improve people's lives. You'll work closely with engineering, design and operational teams to deliver meaningful customer outcomes—not just features. 🚀 The opportunity This is an opportunity to join a business that's early in its product maturity, meaning ...

experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...

experienced Product Manager who enjoys working collaboratively with multidisciplinary teams to define product strategy, shape roadmaps, and deliver successful digital solutions. You are customer-focused, commercially aware, and thrive in Agile environments. You are confident engaging with stakeholders at all levels, making informed decisions based on user needs, business … clear product vision and strategy aligned with user and client business objectives. Developing, maintaining and prioritising the product roadmap to maximise business and customer value. Managing and prioritising the product backlog, ensuring work is clearly defined and understood by delivery teams. Working closely with Business Analysts, User Researchers ...

This is an opportunity to join an analytics team within a leading data-led marketing environment. The role offers strong exposure to digital performance, customer insight, and end-to-end campaign measurement, with clear impact on client strategy and business outcomes. The Company They are a global consultancy … style organisation operating at the intersection of data, technology and marketing. Their work focuses on delivering measurable impact through customer-centric insights and advanced analytics. With a strong agency and consulting heritage, they partner with major brands to transform marketing effectiveness and customer experience. They foster an inclusive ...

ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. dunnhumby is the global leader in Customer Data Science, partnering with the world s most ambitious retailers and brands to put the customer at the heart of every decision. … combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestl , Unilever ...

ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. dunnhumby is the global leader in Customer Data Science, partnering with the world s most ambitious retailers and brands to put the customer at the heart of every decision. … combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestl , Unilever ...

unattended environments, with petroleum retail experience considered a strong advantage. Reporting to the Vice President of Hardware Product Management, you will evaluate market opportunities, customer needs, regulatory requirements, and technology trends to guide product investments from concept through launch and long‐term lifecycle management. Working closely with engineering, industrial … Ownership Define and own the global product vision, strategy, and roadmap for unattended and Petro hardware platforms. Evaluate new business opportunities through market analysis, customer feedback, competitive assessment, and technology trends. Optimize the hardware portfolio by balancing innovation, cost, regional requirements, and long‐term platform sustainability. Drive decisions ...