26 to 50 of 54 Customer Insight Jobs in London

data warehouse, ensuring data quality, reliability, and scalability, while contributing to how data is used to drive commercial decisions - particularly around pricing, revenue, and customer insight. Key responsibilities include: Manage and maintain the company's data warehouse (Python, Airflow, DBT, Kimball) Ensure data pipelines are robust, accurate, and performant ...

vision, strategy, and delivery of our data products. This is a high-impact role, leading cross-functional teams to translate strategic objectives into innovative, insight-driven solutions that deliver measurable value across the business. Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment … product roadmaps that provide clarity and focus for delivery teams. Product Development Lead cross-functional collaboration with engineering, design, data science, data governance, marketing, customer success, and sales to deliver high-quality data products. Define product requirements, user stories, and acceptance criteria, and oversee development to ensure timely delivery ...

Central London Duration: 6 months (initial) Rate: £650-£750 per day (Inside IR35) Main Duties & Responsibilities Act as the key developer for a major Customer Insights programme, delivering Dynamics 365 and marketing expertise. Serve as technical lead for Dynamics 365 , providing expert advice on all aspects of Dynamics … . Understanding of MS licensing and SharePoint technologies. PowerShell scripting and Azure DevOps/GitHub experience (desirable). Essential Skills Strong Dynamics 365 experience- Customer Insights - Data & Journey and Dynamics 365 Sales . Knowledge of out-of-the-box CRM configuration and customization. Experience integrating Dynamics 365 with third ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

value.* Build strong relationships with stakeholders and executive sponsors across enterprise clients.* Identify opportunities for growth through upsell and cross-sell pathways.* Relay customer insights to product and leadership teams to shape future enhancements. About You * 5+ years in indirect tax, process improvement, or tax operations.* Strong understanding ...

seeking an experienced Product Owner with strong expertise in contact centre platforms, ideally Zendesk, to lead the vision, strategy, and delivery of our customer service and support technology stack. This role will own the product roadmap for our contact centre solutions, driving enhancements that improve customer experience, operational … efficiency, and agent productivity. As the Product Owner, you will collaborate closely with engineering, operations, customer support, and external vendors to deliver scalable features and seamless integrations. You will act as the voice of the customer and the business, ensuring our platforms align with both short term operational ...

authorized partners providing quality technical sales capacity and capability to drive revenue in new and existing accounts. Drive best practice with emphasis on customer centricity, sales excellence and consultative selling, outcome focus, and data driven decision making Apply expertise in remote sensing and geospatial technologies to develop trusted customer relationships and help them successfully adopt Planet solutions. Provide high quality customer engagement including meetings, presentations and demonstrations, commercial proposals writing, workshops, pilots, and events. Collaborate closely with the EMEA Services Director to conduct technical assessments and deliver successful projects that exceed customer expectations. Provide customer ...

with cross-functional engineering, design, compliance, and commercial teams, you will define product vision, shape strategy, and deliver high-quality features that solve real customer problems in a fast-moving environment. Key Responsibilities Define and communicate a clear product roadmap aligned with company strategy and customer needs. Gather … customer insights and market data to prioritise features and improvements. Translate complex requirements into clear user stories and acceptance criteria. Collaborate with engineering teams to deliver scalable, secure, and high-performing products. Drive product launches, ensuring alignment across marketing, sales, operations, and support. Monitor KPIs, product performance, and customer ...

marketing-related AI and data science use cases will be a critical asset. Responsibilities Define and implement AI strategies focused on marketing and customer insights Design and deploy marketing-focused AI solutions (e.g. segmentation, recommendation engines, campaign optimization, content generation, translation) Develop and operationalize ML models using MLOps best … practices Monitor model performance, addressing explainability, data drift and bias Create measurement frameworks including MMM and MTA Support customer journey mapping, CLV prediction and churn analysis Communicate AI strategy and risks to senior marketing stakeholders Collaborate with legal teams on AI governance and EU regulatory compliance Contribute ...

looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) on-premises Solution Architect. The ideal candidate possesses expertise in evaluating and implementing performance and stability enhancements within D365 CE/CRM, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality … complex issues and architectural challenges through strong analytical and collaborative skills. Strong commitment to staying updated on modern engineering practices and tools. Experience in customer facing roles. Desirable Requirements Knowledge of Exchange, ADFS and SharePoint. Understanding how to migrate from on-premises to the cloud. Experience with D365 Customer ...

work and be able to commute to central London three times per week. ABOUT THE BUSINESS This organisation is a well-established marketing and customer communications specialist supporting a range of high-profile public and commercial sector accounts. The team works on large-scale, data-rich programmes, helping clients … understand customer behaviour, improve targeting, and deliver more effective engagement across channels. For these roles, you'll support one of the agency's most complex national accounts - a long-standing programme with a uniquely rich dataset covering millions of UK households. The account is known internally ...

offerings that align with Microsoft Cloud priorities. Your focus will be on ensuring these solutions are robust, scalable, secure, and tailored to meet evolving customer needs. Empower Innovation - You'll run technical innovation workshops, tech briefings, and envisioning sessions to build technical intensity across partner teams. By collaborating with … related OR equivalent experience. Strong background and in-depth knowledge of relevant cloud technologies, with a focus on Microsoft's Dynamics Sales/Customer Service/Contact Center/Field Service/Customer Insights, Power Platform, agentic AI technologies: Copilot Studio Solid years of related experience in technology ...

offerings that align with Microsoft Cloud priorities. Your focus will be on ensuring these solutions are robust, scalable, secure, and tailored to meet evolving customer needs. Empower Innovation - You'll run technical innovation workshops, tech briefings, and envisioning sessions to build technical intensity across partner teams. By collaborating with … related OR equivalent experience. Strong background and in-depth knowledge of relevant cloud technologies, with a focus on Microsoft's Dynamics Sales/Customer Service/Contact Center/Field Service/Customer Insights, Power Platform, agentic AI technologies: Copilot Studio Solid years of related experience in technology ...

deep and comprehensive understanding of the features, benefits, and applications of the credit risk and affordability solutions TransUnion provide in the Financial Service markets. Customer Engagement: Engaging with our customers to understand their needs, identify their pain points, and determine how TransUnion credit risk, affordability solutions and insights … offering product knowledge, technical assistance, and guidance during complex sales cycles. You'll work closely with our sales managers and representatives to address customer inquiries and objections effectively. Market Analysis: Being able to monitor and keep up to date with the latest market trends, competitor activities, and customer ...

deep and comprehensive understanding of the features, benefits, and applications of the credit risk and affordability solutions TransUnion provide in the Financial Service markets. Customer Engagement: Engaging with our customers to understand their needs, identify their pain points, and determine how TransUnion credit risk, affordability solutions and insights … offering product knowledge, technical assistance, and guidance during complex sales cycles. You'll work closely with our sales managers and representatives to address customer inquiries and objections effectively. Market Analysis: Being able to monitor and keep up to date with the latest market trends, competitor activities, and customer ...

funnel awareness, adoption, usage and retention. As a key member of the Consumer Product Marketing team, you will also influence product development by leveraging customer insights, market data, and competitive analysis to shape Kraken's consumer marketing strategies. The opportunity GTM Strategy & Execution: Develop and lead the GTM strategy … campaign management process, from strategic planning to execution, across various channels (email, social, influencer, display, ATL). Lifecycle Marketing: Understand and optimize the customer journey, deploying engagement strategies that maximize LTV and retention. Product Positioning & Messaging: Translate complex financial products into compelling, easy-to-understand value propositions that resonate ...

experience with C#, JavaScript and Low-code solutions. Excellent stakeholder engagement and communication skills Extensive knowledge of one or more of core modules - Sales, Customer Service, Field Service or Customer Insights. Benefits Starting Salary - £85k-£95k dependent on experience. Flexible, Hybrid working model. Private Healthcare, enhanced pension contributions ...

experience with C#, JavaScript and Low-code solutions. Excellent stakeholder engagement and communication skills Extensive knowledge of one or more of core modules - Sales, Customer Service, Field Service or Customer Insights. Benefits Starting Salary - £85k-£95k dependent on experience. Flexible, Hybrid working model. Private Healthcare, enhanced pension contributions ...

Head of Digital Product/Digital Product Director/Senior Product Manager If you someone who thrives in tackling customer challenges, leading digital product teams and are eager to excel in the fast paced realm of Consumer Digital journeys, then we'd love to hear from you. … joining the Insurance Digital team, where your role will involve leading digital products journeys that facilitate customer's digital journeys for buying and servicing for a range of Digital policies. This Senior role will lead direct to consumer digital journeys. This is a very delivery focussed role on Mobile ...

revenue targets, contributing to broader team and company goals. Collaborate cross-functionally: Partner with product, marketing, and account management teams to ensure a seamless customer journey. Stay commercially sharp: Keep up to date with industry trends, competitor activity, and customer insights to refine your approach. Champion the brand … your audience. Tech-savvy and organised: Competent with CRM tools (Salesforce is a plus) and confident in pipeline management, forecasting, and reporting. Data & Insight: Building proposals powered by Zoopla's unique buyer data and behavioural insights. What you'll bring Demonstrated success in new business development, ideally in property ...

client organisation Primary liaison between a client and Sagacity, ensuring that clients receive the necessary resource, support, expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis … success of Sagacity Take the lead where required on commercial discussions, business development work and thought leadership Responsible for providing support to the Sagacity Customer Engagement and Client Services Teams regarding the scoping and detailed planning of new assignments Responsible for providing detailed customer insights to the wider ...

experiments, and love turning zero into something, we want to talk to you. As Innovation Product Manager, you'll sit at the intersection of customer insights, emerging trends, and product experimentation, leading initiatives that shape our future strategic direction and its product roadmap. What you'll do Partner with … Director of Product/SLT to identify high-potential opportunities through research, trend analysis and customer insights Design and run lean experiments to validate product-market fit, from concept to prototypes to pilot Collaborate with closely with design, engineering, and stakeholders to test bold ideas quickly and effectively Translate ...

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing) Positions: 3 Location: Remote Engagement Type: Long-term Contract Overview We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play … Time Marketing • Set up real-time events, triggers, and event-based conditions • Build advanced real-time segments (behavioral, event-driven, attribute-based) • Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions • Configure brand profiles, compliance profiles, consent centers, and subscription ...

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing) Positions: 3 Location: Remote Engagement Type: Long-term Contract Overview We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play … Time Marketing • Set up real-time events, triggers, and event-based conditions • Build advanced real-time segments (behavioral, event-driven, attribute-based) • Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions • Configure brand profiles, compliance profiles, consent centers, and subscription ...

define and drive enterprise-wide product vision for a leading GovTech organisation. This role unifies product direction across multiple markets and portfolios, translating customer insights, market intelligence, and business priorities into a cohesive strategic framework. The role partners closely with senior product, engineering, and commercial leaders to ensure measurable … Define and communicate the long-term product vision and enterprise-level strategy. Create a unified strategic framework across all product portfolios and markets. Translate customer needs, market trends, and competitive dynamics into actionable strategic guidance. Strategic Roadmap Planning Lead the company-wide strategic roadmap process. Collaborate with product leadership ...