26 to 50 of 98 Customer Insight Jobs in London

Researcher leads complex research across brands including Vogue, GQ and Condé Nast Traveller. The role takes accountability for research priorities, approach and delivery, using customer evidence to inform product direction and improve audience experiences.As the strategic research partner to the portfolio’s Design and Product leadership, the Lead works … Condé Nast through innovation, experimentation and emerging AI-native approaches. This includes developing self-serve tools, guidance and capability that help teams access customer insight and apply it confidently in everyday decisions.Responsibilities of the roleLead strategic customer research across the brand portfolioOwn the research agenda, aligning priorities ...

most demanding network environments around. What's on offer Salary up to £70,000 Remote UK working with occasional travel to Edinburgh, London and customer sites Pension scheme Life assurance Private medical insurance Enhanced parental leave Generous holiday, plus your birthday off The role This is a dedicated, seconded … company's eyes and ears inside one of its most important customers. Once the platform is live, you're the customer's first point of contact for escalations and their first source of product knowledge. You'll sit within the Professional Services team, which takes over every account after ...

communicating the value of the Built Intelligence software. The Role Support go-to-market plans, launches and new product capabilities. Develop clear product positioning, customer messaging and value propositions. Create and coordinate launch communications, campaign themes, content, webinar subjects and customer stories. Support the growth of product awareness … usage and adoption through targeted campaigns and customer education. Equip Sales and Customer Success with product guides, competitor analysis, sales playbooks and market knowledge. Gather customer, sales, product usage and competitor insight to identify opportunities and inform decisions. The Person Experience in product marketing, B2B, SaaS ...

passionate about digital marketing, customer education and driving product adoption at scale? We’re working with a leading global technology business looking for an experienced Marketing Manager to lead partner education and scaled learning initiatives across the UK and international markets. This is an exciting opportunity to combine marketing … strategy, digital learning and customer insight to transform complex product capabilities, new launches and regulatory changes into engaging educational experiences that build confidence, drive product adoption and accelerate business growth. The role: You’ll take ownership of the partner education strategy, developing and delivering scalable, digital-first learning ...

digital media sector. Purpose of the role The Product Manager will own product direction for assigned products or product areas, translating market and customer insight into a clear roadmap, and driving execution from discovery through launch and iteration. You will act as the voice of the customer … data driven decisions to maximise product impact. Key responsibilities Define and communicate product vision, strategy and roadmaps aligned to business objectives. Gather and synthesise customer and market insight to identify opportunities and prioritise work. Work closely with engineering, design, data and commercial teams to deliver high quality releases ...

Digital Services & Enablement for a senior, internationally focused leadership opportunity. This is a strategic role for someone who can bring together digital technology, customer experience, systems and operational excellence to deliver meaningful improvements across a complex, large-scale organisation. The focus will be on building the capabilities, platforms … processes that make customer service smarter, more efficient and easier to access. Key areas of responsibility include: Developing and delivering a strategic digital services and enablement roadmap. Leading digital optimisation, customer systems, platforms and knowledge management. Driving customer journey improvements, self-service adoption and reduced customer ...

seeking an experienced Salesforce Product Manager to join an established organisation, with a strong focus on leveraging Salesforce capabilities to enhance customer experience, streamline business processes and deliver measurable business value. The successful candidate will have proven hands-on experience working with Salesforce, with a strong understanding … capabilities, customer journeys, stakeholder relationship management and business process optimisation. Experience with Salesforce Financial Services Cloud (FSC) would be highly desirable, alongside experience within financial services, ideally banking or wealth management. However, candidates from other sectors with strong Salesforce product management experience will also be considered. The successful candidate ...

StoryBearingPoint is an independent management and technology consultancy with European roots and a global reach. We combine industry insight, business transformation and technology delivery to help clients address complex strategic and operational challenges. Our Microsoft practice supports organisations moving to and scaling Dynamics 365, Power Platform, Azure, Microsoft … implementation. Microsoft Dynamics 365 & Power Platform LeadershipOwn the enterprise architecture for Dynamics 365 CRM and Power Platform adoption. Guide architecture across Dynamics 365 Sales, Customer Service, Customer Insights, Dataverse, Power Apps, Power Automate, Power Pages and Copilot Studio. Lead decisions on configure, extend, integrate, build or retire. Maximise ...

regional needs, prioritising resources and streamlining communication and decision making Collaborate with Product teams to ensure marketing strategies align with product roadmaps and customer insights; being a senior counterpart for our Regional Product Directors. Advocate for regional needs within the broader marketing organisation and report on performance to senior … leadership. Cultivate strong relationships with local agencies and partners. Develop strong customer insight and understanding through direct customer feedback and partnership with our Insights and Research teams. The experience, background and competencies needed to succeed in this role. Proven Experience: Extensive experience in growth/marketing roles ...

join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. Do you have the following skills, experience and drive to succeed … this role Find out below. This is a varied, customer-facing role where you'll work with clients throughout the implementation journey - understanding how their business operates, translating those requirements into practical solutions, working with their data, and helping them successfully adopt the platform. The Company This ...

responsible for driving the expansion of CoCounsel across small law firms in England & Wales. This role owns both retention of the existing small law customer base and new logo acquisition, ensuring CoCounsel becomes the trusted AI assistant of choice for smaller practices looking to compete more effectively against larger … drive proactive intervention.Marketing AlignmentWork in lockstep with Marketing to align campaign timing, messaging, and lead generation with sales capacity and targets.Feed market and customer insight back to Marketing to continually refine positioning, particularly around the "compete beyond your size" value proposition.Ensure a smooth, closed-loop lead management process ...

market needs, what our products deliver, and why it matters. You’ll help shape launches and campaigns, equip sales teams to have stronger customer conversations, and bring the CTS story to life through content, customer insight, and industry engagement. The role covers a broad portfolio that includes … direct-to-consumer (D2C), linear origination, digital distribution, fan engagement and advertising solutions. Occasional travel to customer locations, industry events, trade shows, and other Comcast sites is required. This position is based in London, UK.Job DescriptionResponsibilities:Shape product positioning and messaging — Develop clear, differentiated value propositions and messaging that ...

Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of Vodafone's UK offices or customer sites within a reasonable geographic area of your home address. Our "Office in a Box" home working kit will provide you with everything … performance across both direct and indirect reporting lines. The role will set and execute a clear strategy for the Global UK HQ multinational customer portfolio, translating Vodafone Business priorities into focused account, team and growth plans that consistently exceed revenue, margin, annual order value, retention and customer experience ...

across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. … priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. ...

come from everywhere in the organization, and we know the next big idea could be yours. The Challenge We are seeking a Director of Customer Value, who is the strategic partner to senior leadership within Adobe’s most critical customers, focused on delivering measurable business value from Adobe investments. … role is uniquely positioned at the intersection of sales, success, and delivery, taking a long-term, outcome-led view of the customer’s transformation journey, with clear accountability for tracking, demonstrating, and communicating business value realisation. The Strategic Customer Director leads internal cross-functional teams and partners ...

clear vision, strategy and roadmap for your products across the Finance, Shared Services and Continuous Improvement domains• Work closely with stakeholders to balance customer needs, business priorities and technical considerations when making product decisions• Lead the product lifecycle from discovery through to delivery, ensuring your product delivers meaningful outcomes … customer insight, feedback and data to identify opportunities and prioritise product improvements• Manage and maintain a well-prioritised product backlog, helping teams focus on the highest-value work• Measure product performance and use evidence and insights to inform future decisions and investments• Build strong relationships across product, engineering ...

engineering and are ready for broader responsibility. Or you have a strong computing background and want a role that combines technical problem-solving with customer interaction. My client is growing its UK and European team and is looking for a Sales Support Engineer to become a trusted technical voice … while supporting the reuse of technology and the circular IT economy. This is an opportunity to join a growing business where your technical knowledge, customer relationships and ideas can make a visible difference. A varied role across pre-sales and customer support Youll work closely with sales, engineering ...

direction of the business. The Company They are a specialist strategy and insights consultancy focused exclusively on the B2B technology sector. Their work combines customer insight, market research and commercial strategy to help organisations make confident decisions across product strategy, customer experience, go-to-market planning, pricing … complex consulting engagements, manage senior client relationships, and contribute to the continued growth of the business. Key responsibilities include: Leading end-to-end research, insight and strategy projects for global B2B technology clients. Designing research methodologies and strategic frameworks to address complex commercial challenges. Overseeing qualitative research programmes, including ...

+ bonus + benefits This is a rare opportunity to join a growing boutique strategy consultancy operating at the intersection of research, insight, technology and commercial strategy. You'll work directly with senior clients and founders, helping global technology businesses solve complex growth challenges while gaining significant responsibility, influence … exposure in a high-performing team. The Company They are a specialist strategy and insights consultancy focused exclusively on the technology sector. Combining research, customer insight and commercial strategy, they help organisations make better decisions across areas such as go-to-market strategy, customer experience, proposition development ...

advanced analytics, and modern cloud technologies to deliver commercially impactful solutions. Working across multiple sectors, they help organisations make better decisions through predictive modelling, customer insight, and data-led product development. Their teams bring together data science, analytics, product, and commercial expertise to create scalable products and actionable ...

proactive, data-driven Associate Product Manager to join our UK Loans product team. You'll play an important role in shaping the customer experience after they take out a loan: from how we engage with customers and manage payments, to how we support those who experience financial difficulty.APMs … problems, scale impactful products, and help shape the future of our lending experience. If you're excited by fintech and enjoy turning data and customer insight into great products, we'd love to hear from you.What you’ll work onImproving repayment performance: Running experiments to help more customers ...

driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale. LiveRamp is headquartered in San Francisco, California, with offices worldwide. Learn more at LiveRamp.com.The Global ...

high-impact research and strategy projects for global clients, gaining direct exposure to senior stakeholders and founders while helping shape business decisions through insight-led consulting. The Company They are a specialist research and strategy consultancy focused exclusively on the B2B technology market. Combining customer insight, market … research and strategic consulting, they help clients solve commercial challenges across areas including go-to-market strategy, customer experience, product strategy, proposition development and competitive positioning. The business has experienced significant growth and continues to invest in AI-enabled consulting capabilities, creating exciting opportunities for consultants looking to develop ...

benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining … across the AI product portfolio.Take accountability for progress and outcomes—shipping high-quality AI experiences that move the needle for customers and the business.Champion customer focus and researchEstablish user research and customer insight practices within the AI vertical, ensuring empathy and evidence are embedded from problem framing ...

across the UK and international markets. Owning the end-to-end scaled education strategy for the Accountant and practitioner ecosystem, you will bridge deep customer insight with platform expertise to translate complex platform updates, regular product launches, workflow friction points, and regulatory changes into high-impact, scaled learning … role could be right for you if you have: Experience: 7+ years in B2B SaaS, fintech, or multi-product environments driving user growth via customer or partner education (backgrounds in Partner/Channel Marketing, Customer Education, or adoption-focused PMM preferred). Commercial & Data Focus: Proven ability ...