26 to 50 of 76 Customer Insight Jobs in London

offices in Boston, New York, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First … rocket continues to reach new heights, which is why we are looking for an experienced Enterprise Solutions Engineer to support our rapidly growing enterprise customer base in the UKI (UK + Ireland) region. As a Enterprise Solutions Engineer at Postman, you will partner closely with the Sales, Product ...

Facebook Position Overview: The Senior Manager, Product Marketing will lead and be responsible for our end-to-end go-to-market strategy for core customer segments of Diligent Boards including managing positioning, messaging and pricing for regions within EMEA and APAC. The Senior Manager, Product Marketing will … will work with your peers in Product Marketing collaborating on our other GRC solutions as well with colleagues across Product, Engineering, Marketing, Sales, Customer Success, Enablement, Finance and more. If you are someone who loves data and loves making the sophisticated simple, with a deep technical aptitude and passion ...

Excel for business reporting. The organisation is growing at 10% per year and needs scalable, modern data capabilities to support strategic decision-making and customer insight. The Role As Head of Data & Analytics, you will lead our organisational data transformation while ensuring continuity of existing services. Your initial priority ...

Role: Lead D365 Customer Insights Journeys & MarTech Architect Contract: 3 months (Inside IR35) Location: Remote, with occasional onsite workshops Start Date: ASAP Overview A large UK organisation is undertaking a greenfield implementation of Dynamics 365 Customer Insights Journeys and a new MarTech data environment. This role will lead … design and build of a multi-channel customer engagement and insights platform. This is a high-impact position with direct visibility to senior stakeholders, ideal for a hands-on Lead MarTech Architect who excels in fast-paced delivery settings. Key Responsibilities Architect and implement D365 Customer Insights Journeys ...

Role: Lead D365 Customer Insights Journeys & MarTech Architect Contract: 3 months (Inside IR35) Location: Remote, with occasional onsite workshops Start Date: ASAP Overview A large UK organisation is undertaking a greenfield implementation of Dynamics 365 Customer Insights Journeys and a new MarTech data environment. This role will lead … design and build of a multi-channel customer engagement and insights platform. This is a high-impact position with direct visibility to senior stakeholders, ideal for a hands-on Lead MarTech Architect who excels in fast-paced delivery settings. Key Responsibilities Architect and implement D365 Customer Insights Journeys ...

data warehouse, ensuring data quality, reliability, and scalability, while contributing to how data is used to drive commercial decisions - particularly around pricing, revenue, and customer insight. Key responsibilities include: Manage and maintain the company's data warehouse (Python, Airflow, DBT, Kimball) Ensure data pipelines are robust, accurate, and performant ...

seeking an experienced CRM Lead with strong Dynamics 365 Customer Insights (CI) and D365 Customer Engagement (CE) expertise. You will lead multi-channel CRM activity, optimise customer journeys, and ensure data-driven decisioning across the organisation. This role blends hands-on platform work with strategic CRM leadership. … Contract CRM Lead & D365 Specialist - Customer Insights Location: London/Hybrid Rate: £500-£550 per day Duration: 3-month initial contract Key Responsibilities Lead CRM strategy and execution across email, SMS/RCS, WhatsApp, push and other digital channels. Manage and optimise D365 CI/CE , including segments, profiles ...

Responsibilities】 【Job Requirements】 Key Responsibilities Identify and enhance opportunities within the mobile apps user journey, including features like new customer acquisitions, search, recommendations, promotions, product details, guided shopping, payment options and customer reviews. Define customer lifecycle and segments, establish performance metrics, and create a structured approach … product performance. Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience. Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets. Empower Business Initiatives ...

best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. … leadership experience. This role requires a forward-thinking strategist who understands the profound impact of Generative AI, new platform tooling, and Agentforce solutions on customer digital transformation roadmaps. You will be responsible not only for meeting targets but for positioning our Professional Services as the essential partner for customers ...

vision, strategy, and delivery of our data products. This is a high-impact role, leading cross-functional teams to translate strategic objectives into innovative, insight-driven solutions that deliver measurable value across the business. Equal Opportunity Statement We are committed to fostering and promoting an inclusive professional environment … product roadmaps that provide clarity and focus for delivery teams. Product Development Lead cross-functional collaboration with engineering, design, data science, data governance, marketing, customer success, and sales to deliver high-quality data products. Define product requirements, user stories, and acceptance criteria, and oversee development to ensure timely delivery ...

actionable insights. In this role, you'll work across our web and mobile products to define and track key metrics, build dashboards, and analyse customer behaviour to support product development. Using tools such as Google Analytics 360, Looker, and Snowflake, you'll ensure our teams have the data they … senior stakeholders, you'll translate measurement and analysis into clear, compelling stories that influence strategy and shape the products we deliver. Key Responsibilities Customer Insights: Analyse digital customer behaviour to understand how users interact with our products, generating insights that influence product strategy and decision-making. Data Visualisation ...

Sales Manager to join our growing team, responsible for engaging, winning, and developing relationships with Accountants across a defined geographical area. This is a customer-facing role where you will build trusted partnerships that drive advocacy for Sage products and services—both within accounting practices and for their business … clients. Through a structured programme of in-person visits, events, and customer success initiatives, you will play a key role in helping practices digitise and automate their operations, ensuring they realise the full value of their Sage solutions. Your success will be measured through business growth, customer satisfaction ...

value.* Build strong relationships with stakeholders and executive sponsors across enterprise clients.* Identify opportunities for growth through upsell and cross-sell pathways.* Relay customer insights to product and leadership teams to shape future enhancements. About You * 5+ years in indirect tax, process improvement, or tax operations.* Strong understanding ...

long-term product vision through the initiation and execution of new product initiatives. Identify new business opportunities (products, services, up-sell, cross-sell) using customer insights, market research, and industry analysis. Research and explore new growth sources across mobile, internet/eCommerce, telephone, and other non-traditional channels. Investigate … Partner with Finance, Business Intelligence, Product Management, CRM, Marketing, ANM, Operations, and Systems to coordinate product-related deliverables. Collaborate with Marketing on growth initiatives, customer-segment efforts, and activities that support business goals. Coordinate and execute product strategies and programs that reinforce the Global Brand at the local customer ...

Central London Duration: 6 months (initial) Rate: £650-£750 per day (Inside IR35) Main Duties & Responsibilities Act as the key developer for a major Customer Insights programme, delivering Dynamics 365 and marketing expertise. Serve as technical lead for Dynamics 365 , providing expert advice on all aspects of Dynamics … . Understanding of MS licensing and SharePoint technologies. PowerShell scripting and Azure DevOps/GitHub experience (desirable). Essential Skills Strong Dynamics 365 experience- Customer Insights - Data & Journey and Dynamics 365 Sales . Knowledge of out-of-the-box CRM configuration and customization. Experience integrating Dynamics 365 with third ...

London Duration: 6 months (initial) Rate: £650–£750 per day (Inside IR35) Main Duties & Responsibilities Act as the key developer for a major Customer Insights programme, delivering Dynamics 365 and marketing expertise. Serve as technical lead for Dynamics 365 , providing expert advice on all aspects of Dynamics … Understanding of MS licensing and SharePoint technologies. PowerShell scripting and Azure DevOps/GitHub experience (desirable). Essential Skills Strong Dynamics 365 experience, preferably Customer Insights – Data & Journey and Dynamics 365 Sales . Knowledge of out-of-the-box CRM configuration and customization. Experience integrating Dynamics 365 with third ...

strategic site merchandising, content planning, and data analysis. Collaborating with cross-functional teams, you'll ensure products are accurately presented to deliver an exceptional customer experience and boost ecommerce performance. KEY RESPONSIBILITIES Performance Monitoring & Reporting Analyse data and optimise performance: Use analytics tools (e.g., Google Analytics, Excel) to track … customise online store using Salesforce platform. Implement visual merchandising strategies: Optimise product placement, visual merchandising, and navigation to boost sales and enhance the customer journey. Develop and manage a product assortment strategy that aligns with global ecommerce goals for both .com and other digital platforms. Oversee product upload activities ...

strategic site merchandising, content planning, and data analysis. Collaborating with cross-functional teams, you'll ensure products are accurately presented to deliver an exceptional customer experience and boost ecommerce performance. KEY RESPONSIBILITIES Performance Monitoring & Reporting Analyse data and optimise performance: Use analytics tools (e.g., Google Analytics, Excel) to track … customise online store using Salesforce platform. Implement visual merchandising strategies: Optimise product placement, visual merchandising, and navigation to boost sales and enhance the customer journey. Develop and manage a product assortment strategy that aligns with global ecommerce goals for both .com and other digital platforms. Oversee product upload activities ...

seeking an experienced Product Owner with strong expertise in contact centre platforms, ideally Zendesk, to lead the vision, strategy, and delivery of our customer service and support technology stack. This role will own the product roadmap for our contact centre solutions, driving enhancements that improve customer experience, operational … efficiency, and agent productivity. As the Product Owner, you will collaborate closely with engineering, operations, customer support, and external vendors to deliver scalable features and seamless integrations. You will act as the voice of the customer and the business, ensuring our platforms align with both short term operational ...

automated, intelligent workflows. Xelix is a fast-paced scale-up - things move fast and expectations are high. We raised our Series B with Insight Partners in June 2025 and are expanding aggressively, whilst remaining profitable. We have over 100 talented people pulling together to achieve our goals. Everyone … dedicated Product Marketing Manager to join the team! Working alongside the Head of Marketing, you'll be the crucial bridge between our sales, product, customer success and marketing teams. You'll own product positioning, messaging, sales enablement and collaborate on the go-to-market strategy of our new releases ...

thrives at the intersection of marketing, data, and technology — someone who can turn complexity into clarity, building scalable solutions that power growth and customer insight. You’ll sit within the Growth Marketing function, leading the vision and roadmap for our marketing technology and data capabilities. Your mission: to design … Enablement: Drive CRM platform implementation across new markets and segments; Own deliverability strategy, IP management, and preference/subscription management; Enable segmentation through customer attributes and behavioural triggers aligned with CRM strategy. Digital Acquisition Enablement: Own the cookies and digital tracking strategy, ensuring compliance and accuracy; Enable audience creation ...

work will be grounded in competitive analysis, industry trends, business goals, and strategic partnerships, with a focus on enabling seamless, compliant, and cost-effective customer experiences across the APAC region, reflecting its unique market dynamics and customer needs. You’ll play a pivotal role in building a best … ways of fulfilling our product mission. Own the product/platform roadmap and continuously make priority decisions based on business cases, market, user, and customer impacts. Act as a steward of platform investments by identifying risks and managing total cost of ownership for any given capability. Establish market positioning ...

with cross-functional engineering, design, compliance, and commercial teams, you will define product vision, shape strategy, and deliver high-quality features that solve real customer problems in a fast-moving environment. Key Responsibilities Define and communicate a clear product roadmap aligned with company strategy and customer needs. Gather … customer insights and market data to prioritise features and improvements. Translate complex requirements into clear user stories and acceptance criteria. Collaborate with engineering teams to deliver scalable, secure, and high-performing products. Drive product launches, ensuring alignment across marketing, sales, operations, and support. Monitor KPIs, product performance, and customer ...

Customer & Solutions Engineer (UK) – Rapidly Growing Series A | Remote Wundertalent is exclusively supporting a fast growing, Series A data reliability company that is redefining how modern data teams detect, prevent, and resolve data issues across the entire data lifecycle. Their platform is used by high growth scale … global enterprises to deliver trusted, reliable, high quality data and with exceptional customer traction, they're now expanding their technical GTM team in the UK. This is an incredible opportunity for a presales minded Solutions Engineer who loves working at the intersection of technical depth, customer engagement ...

work and be able to commute to central London three times per week. ABOUT THE BUSINESS This organisation is a well-established marketing and customer communications specialist supporting a range of high-profile public and commercial sector accounts. The team works on large-scale, data-rich programmes, helping clients … understand customer behaviour, improve targeting, and deliver more effective engagement across channels. For these roles, you'll support one of the agency's most complex national accounts - a long-standing programme with a uniquely rich dataset covering millions of UK households. The account is known internally ...