26 to 50 of 117 Customer Insight Jobs in London

global rollout. Work alongside finance and marketing teams to plan budgets and forecast paid media efforts. Create a product roadmap alongside product managers, leveraging customer insights, tech, and business goals. Oversee data and performance reporting to assess impact and refine the strategy. Candidate Requirements 5+ years in growth marketing. ...

full journey – from shaping the big picture, to making change happen on the ground, to creating what comes next.Within Strategy & Change, the Group Strategy & Insight team works across the whole business to create a set of integrated strategies and plans, based on deep insight from customers, markets … competitors to drive long-term value creation. As part of the Group Strategy & Insight team, the Commercial Strategy team has a critical role to play on investments in cutting-edge 5G and FTTP technologies. Our team articulates the impact of strategic decisions and commercial opportunities on different customer ...

legal directories, industry news and other channels Maintain a healthy pipeline of opportunities Support the sales process from initial contact through to conversion Market & Customer Insight Stay informed on industry developments and market trends Gather customer feedback and insights to support wider business initiatives Identify emerging opportunities … Administration Keep CRM systems updated with activity and pipeline information Support reporting and sales activity tracking Work collaboratively across teams to ensure an excellent customer experience Experience Required Previous experience within Sales, Business Development, Account Management or a similar client-facing role Strong communication and relationship-building skills Comfortable ...

legal directories, industry news and other channels Maintain a healthy pipeline of opportunities Support the sales process from initial contact through to conversion Market & Customer Insight Stay informed on industry developments and market trends Gather customer feedback and insights to support wider business initiatives Identify emerging opportunities … Administration Keep CRM systems updated with activity and pipeline information Support reporting and sales activity tracking Work collaboratively across teams to ensure an excellent customer experience Experience Required Previous experience within Sales, Business Development, Account Management or a similar client-facing role Strong communication and relationship-building skills Comfortable ...

Street headquarters. We are seeking a technically accomplished CRM Systems & Integration Specialist to play a pivotal role in shaping and maintaining a world-class customer data ecosystem. This position sits at the intersection of data, technology, and client experience, ensuring every interaction reflects the brand's commitment to excellence … personalisation. Working closely with CRM, Digital, and Sales teams, you will be responsible for building and optimising the systems that power a seamless, omnichannel customer journey. The Role: Lead the technical configuration and ongoing development of the CRM ecosystem Ensure seamless data integration across all customer touchpoints ...

support you need to achieve targets and to hand off qualified leads Provide regular updates and feedback to the sales team on market trends, customer insights and competitor activities. Adhering to good corporate compliance ensuring the data you work on is up to date, compliant and accurate Stay ...

rigour to drive measurable business impact. Own regional positioning and messaging. Develop and steward the strategic positioning for E&A's core audiences and customer groups. Translate deep market intelligence and customer insight into differentiated narratives that drive adoption and preference with customers. Provide integrated campaign leadership. … this as a meaningful professional differentiator, not a trend to keep up with. Exceptional positioning and messaging skills. You can move from raw insight to a sharp, differentiated narrative and know the difference between messaging that's technically accurate and messaging that actually works. Strong analytical foundation. ...

international presence helps businesses solve complex payment needs in every major economy across all time zones. Now, we're scaling and looking for a Customer Success Manager to build and lead our customer operations function while establishing a scalable enterprise account management capability from scratch. WHAT … CHALLENGE The Customer Success Manager will lead our customer operations team to deliver world-class support and onboarding experiences and help scale our enterprise account management function from the ground up. This is a rare opportunity to shape how we retain and grow our most strategic accounts while ...

through planning, delivery, managing risks and dependencies, ongoing progress reporting through to closure. Expertise in eliciting and framing needs through discovery - translating stakeholder and customer insights into clear problem statements, hypotheses and decision-ready options. Strong process and journey analysis capability (current/future state), using qualitative and quantitative ...

player-coach role”. You’ll own the full product marketing remit across all three domains, turning deep customer insight into sharp positioning, high-impact launches, and messaging that converts. You’ll be the connection between Product and Marketing and the person who makes sure our internal Sales … craft at Treatwell: coaching your team, raising the bar, and building a function that the rest of the business looks to for insight and direction. This is a senior role with real scope, shaping how a category-defining European platform tells its story, across markets, products, and audiences. ...

oversee a team of product managers and designers. Product Strategy & Direction Contribute to a clear and coherent product vision aligned with company goals and customer outcomes. Partner with senior team members to help shape product strategy and roadmap planning. Support prioritisation across teams, balancing customer impact, business value … delivery pace. Use data, customer insight, and product judgement to inform decisions and identify opportunities. Team & Collaboration Contribute to a strong product culture through collaboration, mentoring, and knowledge sharing. Work closely with Product Managers, Designers, and cross-functional teams to deliver high-quality experiences. Your Experience ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition … Flow's features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements ...

bank or fintech can immediately understand why it matters to them/li li You've built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture/li/ul h3 What you will be doing …/h3 ul li Lead the definition of Flow's features, workflows, and data requirements - from customer discovery through to prioritization and post-launch measurement/li li Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done ...

modern data platform initiatives, including real-time data capabilities Enable analytics and market teams to self-serve data more effectively Support use cases across customer insight, churn, ARPU, profitability, and network optimisation Communicate product updates, priorities, and roadmap progress to stakeholders Support incident management and platform-related administration ...

align on the subscriber acquisition‐to‐monetisation handoff — ensuring pricing, activation, and early retention are coherent end‐to‐end. Leverage data and customer insight to identify pricing opportunities, model willingness‐to‐pay, and validate hypotheses through rapid experimentation. Manage external providers and partners relevant to payments, billing infrastructure ...

About the team Nectar360 sits at the heart of Sainsbury’s Group’s customer, data and media capability — and our Groceries Online (GOL) ecommerce retail media business is one of the fastest-growing and most dynamic areas of the organisation. In this role you’ll lead the team shaping … brands show up across Sainsburys.co.uk, the App, quick commerce and emerging channels (including the growing role of agentic commerce), turning customer insight into measurable outcomes for clients and profit growth for the business. You’ll join a collaborative digital leadership community that works closely across Nectar360, Sainsbury ...

making technical decisions, and taking ownership from concept through to launch and iteration. The SEO Product team is working towards an ambitious goal: making customer acquisition eventually free. We’re building products that help millions of potential customers discover Wise organically and make better decisions about their money. Responsibilities … ground up Working closely with Android engineers to build products across both platforms, maintaining a high bar for quality and keeping core features and customer experience aligned Working closely with product managers, designers, analysts, and other engineers to shape ideas, define requirements, and turn them into simple, high‐quality ...

role focused on new digital business and service development. The position is responsible for exploring and shaping new opportunities by combining technical feasibility, customer insight, and market potential. It offers a broad scope across early-stage concept development, validation, business case creation, and cross-functional project coordination. TYPE … development of new digital business opportunities, from exploration and validation through to internal recommendation and handover. Lead and support new business exploration projects Research customer needs, market trends, and business opportunities Develop early-stage concepts and test key assumptions Plan and drive PoC, MVP, pilot, or prototype activities Gather ...

commercial success of the product portfolio. You will work closely with the Chief Product Officer and as a senior partnertoEngineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions. And you will be equally … clear and defensible. Drive go-to-market strategy and execution. Lead cross-functional product launch activities from the product side;ensuring Sales, Marketing, and Customer Success are equipped with the positioning, enablement, and confidence to drive adoption and revenue from every significant release. The work does not end when ...

vision, roadmap, and priorities aligned to business goals Working closely with engineering, design, and commercial teams Driving user-centric decision making through data and customer insight Ensuring timely delivery of high-quality mobile app features What we’re looking for: Proven experience as a Product Manager within ...

platforms Structure content for discoverability and retrieval Track performance and continuously optimise content based on data Thought leadership & narrative development Translate product capabilities, customer insights, and market trends into clear, compelling narratives Develop strong points of view on the category and where it's going Partner with internal SMEs ...

Product Team at Freetrade? We’re hiring a Senior Product Manager who’ll own multiple verticals, shaping the product roadmaps through data and customer insight, and working closely with engineers and designers to ship reliable, high performing features. From strategy to execution, you’ll play a key role … defining how retail investing works for the next generation. You’ll work on high impact problems that directly drive customer value and company growth, whether that’s scaling existing revenue streams or launching entirely new ones. You will Shape clear, commercially impactful roadmaps based on deep domain expertise Define ...

commercial impact of product decisions and report on product performance revenue, engagement measured by our north‐star metrics to business stakeholders and board level. Customer Focus - Consumers and Brands Maintain a deep understanding of Quantum's two customers, consumers seeking clarity and brands seeking reach, and ensure both perspectives … commercial team, build external brand partner relationships—diagnosing their needs, proposing solutions that fit within the product vision, and setting clear expectations. Run customer advisory sessions, co‐creation sessions, and structured research programmes; go beyond raw feedback to surface the insights that drive strategic decisions. Leadership Lead, coach ...

product portfolio. You will work closely with the Chief Product Officer and as a senior partner to Engineering, Revenue, Product Marketing, and Customer Success. You will spend meaningful time with clients, translating what you hear into clear product requirements and operational solutions. And you will be equally visible internally … clear and defensible. Drive go‐to‐market strategy and execution. Lead cross‐functional product launch activities from the product side; ensuring Sales, Marketing, and Customer Success are equipped with the positioning, enablement, and confidence to drive adoption and revenue from every significant release. The work does not end when ...

operations, and leadership teams Navigate complex, multi-stakeholder sales environments and long procurement cycles Refine ICP, commercial messaging, and go-to-market strategy Feed customer insight directly into product and company direction Maintain strong forecasting, CRM discipline, and commercial reporting About You Extensive experience in complex B2B SaaS ...