26 to 38 of 38 Customer Insight Jobs in London

executive-level influence to unlock new revenue opportunities, modernize pricing capabilities, and help shape the future of monetization at Sage. With access to rich customer insights, market intelligence, and emerging AI-powered capabilities, you'll play a pivotal role in transforming how we make commercial decisions. This … Strategy • Develop and execute pricing, packaging, and monetization strategies that support Sage's growth objectives. • Evaluate existing commercial models and identify opportunities to improve customer adoption, retention, and revenue performance. • Design innovative pricing structures for new and existing products, services, and solution offerings. Strategic Business Partnership • Partner closely with ...

digital transformation consultancy. Company Description Our client has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring … requires a breadth of knowledge across the platforms, covering multiple solutions such as Model-driven and Canvas applications, Power Pages, D365 CE applications (Sales, Customer Service, Customer Insights) . The role involves leading the planning, design, estimation, development, and implementation of solutions, ensuring they are scalable, robust ...

looking for a CRM Data Manager to join an established marketing function on an initial 3-month contract, taking ownership of customer marketing data which support a portfolio of consumer-facing products and services. Using SQL to interrogate customer databases, build queries and extract targeted audiences … marketing campaigns. Managing customer data quality, accuracy and integrity across multiple products and customer databases. Working closely with CRM and marketing colleagues to identify customer segments, support retention activity and uncover cross-selling opportunities. Producing database extracts, reports and customer insights to support marketing, commercial ...

business information company. Are you excited to shape AI-powered compliance solutions that help customers navigate an evolving regulatory landscape? Do you enjoy turning customer insights and data into product decisions that deliver measurable value and outstanding user experiences? About the Team Our Regulatory Compliance is a rapidly growing ...

strategic consulting, stakeholder management, and commercial leadership within a collaborative digital environment. The Company They are a specialist digital consultancy that delivers eCommerce and customer experience solutions for a range of brands. Their work combines strategy, technology, and design to create digital experiences that generate measurable commercial results. They … innovation, quality, and continuous improvement. The Role Lead and develop senior client relationships, acting as a trusted strategic advisor. Define commerce strategies that align customer needs with business objectives. Facilitate discovery sessions, workshops, and strategic planning activities. Identify opportunities for account growth and support commercial development. Collaborate with technology ...

seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant/Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms … with experience integrating telephony, AI and omnichannel customer service capabilities. Key Responsibilities Lead the technical design and implementation of Dynamics 365 Contact Center and Dynamics 365 Customer Service solutions. Design end-to-end omnichannel customer engagement platforms incorporating voice, chat, digital messaging and self-service capabilities. Configure ...

brand: Shape compelling positioning, thought leadership and content that resonates with C-suite and enterprise decision-makers. Make an impact: Turn campaign performance, customer insights and analytics into measurable commercial results. Bring teams together: Partner closely with Sales, Product and Customer Success to sharpen go-to-market strategy … performing marketing team, championing new approaches and AI-enabled innovation. Amplify market presence: Lead strategic events, PR and communications to strengthen brand credibility and customer engagement. What you'll bring Significant senior B2B marketing experience (10 years plus), ideally within technology, telecommunications or media. You will be a hands ...

Salary up to £80,000 This is an opportunity to lead strategic eCommerce partnerships for a growing digital consultancy at the forefront of commerce, customer experience, and technology. You'll work with senior stakeholders, shape digital growth strategies, and play a key role in delivering commercially impactful solutions … ambitious brands. The Company They are a specialist digital consultancy focused on delivering high-quality eCommerce and customer experience solutions. Combining commercial strategy, design, and technology, they partner with well-known consumer brands to create seamless digital journeys and drive measurable business outcomes. Their culture prioritises collaboration, continuous learning ...

records and proactively manage your sales pipeline Sales & Account Acquisition Conduct product demonstrations and present the benefits of the platform to prospective clients Understand customer needs and recommend suitable solutions Handle objections confidently and follow up consistently throughout the sales process Achieve and exceed individual monthly sales targets Client … post-launch to maximise engagement and value Identify opportunities for account growth, renewals, and additional product adoption Continuous Improvement Provide feedback on market trends, customer insights, and sales performance Share customer objections and feedback to help shape future products and services Continuously develop sales skills and contribute ...

major retail organisation and lead the next phase of a strategic data and insights platform , providing brands and suppliers with valuable commercial and customer insights. This is a high-profile role sitting across Product, Data, Digital and Commercial teams , with responsibility for shaping the product roadmap, establishing effective governance … ambiguity and translating data and commercial requirements into clear product priorities. Key Responsibilities Own, refine and prioritise the product roadmap , balancing commercial value, customer needs, dependencies and technical feasibility. Translate retailer, supplier and brand requirements into clear outcomes, epics and success measures. Own and prioritise the product backlog, working ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

develop a team of Account Executives selling SaaS solutions across the UK and US. Own and deliver monthly new business revenue targets. Join customer demos, presentations and commercial negotiations to help close strategic opportunities. Coach reps through live deals using call reviews, pipeline analysis and structured feedback. Drive forecasting … cycle. Recruit, onboard and develop new Account Executives as the team grows. Leverage AI tools to improve sales productivity, coaching and prospecting. Partner with Customer Success, Marketing and Product to share customer insights and improve commercial performance. About You You'll bring: Proven experience leading a SaaS sales ...

develop a team of Account Executives selling SaaS solutions across the UK and US. Own and deliver monthly new business revenue targets. Join customer demos, presentations and commercial negotiations to help close strategic opportunities. Coach reps through live deals using call reviews, pipeline analysis and structured feedback. Drive forecasting … cycle. Recruit, onboard and develop new Account Executives as the team grows. Leverage AI tools to improve sales productivity, coaching and prospecting. Partner with Customer Success, Marketing and Product to share customer insights and improve commercial performance. About You You'll bring: Proven experience leading a SaaS sales ...