26 to 50 of 63 Customer Insight Jobs in London

seeking an experienced Salesforce Product Manager to join an established organisation, with a strong focus on leveraging Salesforce capabilities to enhance customer experience, streamline business processes and deliver measurable business value. The successful candidate will have proven hands-on experience working with Salesforce, with a strong understanding … capabilities, customer journeys, stakeholder relationship management and business process optimisation. Experience with Salesforce Financial Services Cloud (FSC) would be highly desirable, alongside experience within financial services, ideally banking or wealth management. However, candidates from other sectors with strong Salesforce product management experience will also be considered. The successful candidate ...

regional needs, prioritising resources and streamlining communication and decision making Collaborate with Product teams to ensure marketing strategies align with product roadmaps and customer insights; being a senior counterpart for our Regional Product Directors. Advocate for regional needs within the broader marketing organisation and report on performance to senior … leadership. Cultivate strong relationships with local agencies and partners. Develop strong customer insight and understanding through direct customer feedback and partnership with our Insights and Research teams. The experience, background and competencies needed to succeed in this role. Proven Experience: Extensive experience in growth/marketing roles ...

Manager London, Hybrid Salary up to £50,000 This is an opportunity to join a growing digital optimisation business where experimentation, analytics, and customer insight sit at the heart of decision-making. You'll play a key role in shaping testing strategies, improving digital experiences, and driving measurable … diverse client portfolio. The Company They are a specialist digital consultancy that helps organisations improve online performance through experimentation, digital analytics, and customer insight. Working across websites, applications, and digital customer journeys, they use data-led recommendations to improve user experience and conversion performance. They have built ...

+ bonus + benefits This is a rare opportunity to join a growing boutique strategy consultancy operating at the intersection of research, insight, technology and commercial strategy. You'll work directly with senior clients and founders, helping global technology businesses solve complex growth challenges while gaining significant responsibility, influence … exposure in a high-performing team. The Company They are a specialist strategy and insights consultancy focused exclusively on the technology sector. Combining research, customer insight and commercial strategy, they help organisations make better decisions across areas such as go-to-market strategy, customer experience, proposition development ...

across the region, turning it into a measurable commercial growth engine. You'll own web's contribution to pipeline, SQO, ARR and ROI, using customer insight, experimentation and performance data to decide where we invest, what we prioritise and where we can have the greatest commercial impact. … priorities into a clear plan focused on pipeline, SQO, ARR, conversion and ROI. • Use data to make commercial decisions, digging into funnel performance and customer behaviour to identify opportunities, prioritise investment and make explicit choices about what to scale, improve, deprioritise or stop based on expected commercial return. ...

team in diagnosing issues and understanding product impacts Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights This role will give you the opportunity to: Choose your path to impact – we believe people are most empowered when they contact independently. ...

engineering and are ready for broader responsibility. Or you have a strong computing background and want a role that combines technical problem-solving with customer interaction. My client is growing its UK and European team and is looking for a Sales Support Engineer to become a trusted technical voice … while supporting the reuse of technology and the circular IT economy. This is an opportunity to join a growing business where your technical knowledge, customer relationships and ideas can make a visible difference. A varied role across pre-sales and customer support Youll work closely with sales, engineering ...

direction of the business. The Company They are a specialist strategy and insights consultancy focused exclusively on the B2B technology sector. Their work combines customer insight, market research and commercial strategy to help organisations make confident decisions across product strategy, customer experience, go-to-market planning, pricing … complex consulting engagements, manage senior client relationships, and contribute to the continued growth of the business. Key responsibilities include: Leading end-to-end research, insight and strategy projects for global B2B technology clients. Designing research methodologies and strategic frameworks to address complex commercial challenges. Overseeing qualitative research programmes, including ...

advanced analytics, and modern cloud technologies to deliver commercially impactful solutions. Working across multiple sectors, they help organisations make better decisions through predictive modelling, customer insight, and data-led product development. Their teams bring together data science, analytics, product, and commercial expertise to create scalable products and actionable ...

high-impact research and strategy projects for global clients, gaining direct exposure to senior stakeholders and founders while helping shape business decisions through insight-led consulting. The Company They are a specialist research and strategy consultancy focused exclusively on the B2B technology market. Combining customer insight, market … research and strategic consulting, they help clients solve commercial challenges across areas including go-to-market strategy, customer experience, product strategy, proposition development and competitive positioning. The business has experienced significant growth and continues to invest in AI-enabled consulting capabilities, creating exciting opportunities for consultants looking to develop ...

across the UK and international markets. Owning the end-to-end scaled education strategy for the Accountant and practitioner ecosystem, you will bridge deep customer insight with platform expertise to translate complex platform updates, regular product launches, workflow friction points, and regulatory changes into high-impact, scaled learning … role could be right for you if you have: Experience: 7+ years in B2B SaaS, fintech, or multi-product environments driving user growth via customer or partner education (backgrounds in Partner/Channel Marketing, Customer Education, or adoption-focused PMM preferred). Commercial & Data Focus: Proven ability ...

across the UK and international markets. Owning the end-to-end scaled education strategy for the Accountant and practitioner ecosystem, you will bridge deep customer insight with platform expertise to translate complex platform updates, regular product launches, workflow friction points, and regulatory changes into high-impact, scaled learning … role could be right for you if you have: Experience: 7+ years in B2B SaaS, fintech, or multi-product environments driving user growth via customer or partner education (backgrounds in Partner/Channel Marketing, Customer Education, or adoption-focused PMM preferred). Commercial & Data Focus: Proven ability ...

enterprise customers and making it work for their business. You will connect real enterprise data, configure and extend the platform, and work directly with customer teams to get them live. Because this vertical is well established, you will have proven modules, repeatable patterns and experienced senior FDEs around … Palantir Foundry for new and existing enterprise customers Build data pipelines, transformations and applications within Foundry, developing your expertise on every engagement Connect customer data sources and build the integrations and data pipelines needed to get them live Work directly with customer stakeholders to understand their workflows, data ...

enterprise customers and making it work for their business. You will connect real enterprise data, configure and extend the platform, and work directly with customer teams to get them live. Because this vertical is well established, you will have proven modules, repeatable patterns and experienced senior FDEs around … Palantir Foundry for new and existing enterprise customers Build data pipelines, transformations and applications within Foundry, developing your expertise on every engagement Connect customer data sources and build the integrations and data pipelines needed to get them live Work directly with customer stakeholders to understand their workflows, data ...

investments. Applying techniques such as time series analysis, correlation analysis, hypothesis testing, and feature engineering. Identifying new opportunities to create valuable data products and customer insights. Managing and developing members of the Data Research team while raising technical standards across the function. Driving the use of AI and advanced ...

business. With strong foundations already in place, you'll focus on driving business value, aligning teams, and using data and AI to influence customer experience, product strategy, revenue growth and operational performance. The Company This organisation is a leading technology business with a significant global customer base … enterprise data, technology and AI strategy Creating a unified vision across data, analytics, engineering, IT, architecture and Salesforce Building a true 360-degree customer view to improve commercial decision making Driving AI adoption, governance and enablement across the organisation Leading enterprise data engineering, analytics and system architecture functions Identifying ...

Role The Senior Analytics Engineer will take ownership of a broad analytics remit, spanning data warehouse development, pipeline reliability, business intelligence, and customer insight. You'll design and maintain transformation models, define key company metrics, and create dashboards and reports that help both internal teams and customers make smarter ...

discovery and execution. You’ll have the opportunity to shape products used at scale, launch new propositions from 0–1 and optimise existing customer journeys, while working closely with senior stakeholders across Engineering, Design, Data, Credit Risk and Finance. Responsibilities: Define and execute product strategy across Spend, Credit … Payments. Own the commercial performance and P&L of your product portfolio. Drive key growth and commercial metrics while maintaining a strong focus on customer outcomes. Lead the development and launch of new products and propositions from 0–1. Optimise and scale existing purchase, payment and repayment journeys. Work ...

client is a customer data science company. London Full-time Hybrid About our client Our client is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts … roadmap for our client platform the data, science and software that powers retailers and brands around the world. We work at the intersection of customer data, AI and commercial impact, building products that turn insight into measurable growth. About the Role We're looking for a Senior Client ...

client is a customer data science company. London | Full-time | Hybrid About our client Our client is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts … roadmap for our client platform the data, science and software that powers retailers and brands around the world. We work at the intersection of customer data, AI and commercial impact, building products that turn insight into measurable growth. About the Role We're looking for a Senior Client ...

client is a customer data science company. London Full-time Hybrid About our client Our client is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts … roadmap for our client platform the data, science and software that powers retailers and brands around the world. We work at the intersection of customer data, AI and commercial impact, building products that turn insight into measurable growth. About the Role We're looking for a Senior Client ...

competitive differentiation. As we enhance our capabilities, PACS Intelligence is focused on driving end-to-end development of solutions from data collection to insight generation and business activation. Our ambition is to create scalable, integrated intelligence solutions that combine advanced analytics, automation, AI, and best-in-class experiences … definition through implementation, adoption, and continuous improvement. Leverage Power BI, Microsoft Fabric, Power Platform, Copilot, and AI-enabled technologies to improve efficiency, scalability, and insight generation. Identify opportunities to automate manual processes and enhance the overall stakeholder experience. Partner with internal technical teams and external vendors to improve data ...

CREATIVE STRATEGIST - AI & CREATOR ECONOMY Fully remote | Competitive salary + financial upside Know how to turn a customer insight into an ad people can't scroll past? This is your chance to make that skill central to a company's growth. I'm working with an ambitious … house production team to bring your ideas to life. That means you can follow an idea all the way through: uncover the insight, develop the angle, write the script, guide production and see what happens when it goes live. Then use the results to make the next campaign stronger. ...

seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant/Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms … with experience integrating telephony, AI and omnichannel customer service capabilities. Key Responsibilities Lead the technical design and implementation of Dynamics 365 Contact Center and Dynamics 365 Customer Service solutions. Design end-to-end omnichannel customer engagement platforms incorporating voice, chat, digital messaging and self-service capabilities. Configure ...

seeking a highly skilled Dynamics 365 Contact Centre Technical Consultant/Technical Architect to design and deliver complex customer engagement and contact centre solutions across the Microsoft technology stack. The successful candidate will possess deep technical expertise across Dynamics 365, Power Platform, Azure and modern digital contact centre platforms … with experience integrating telephony, AI and omnichannel customer service capabilities. Key Responsibilities Lead the technical design and implementation of Dynamics 365 Contact Center and Dynamics 365 Customer Service solutions. Design end-to-end omnichannel customer engagement platforms incorporating voice, chat, digital messaging and self-service capabilities. Configure ...