16 to 39 of 39 Technical Support Jobs in London

made us one of the most popular online form builders for organizations of all sizes — from small businesses to enterprises. We are looking for Technical Support representatives in London for our rapidly growing customer base. These are full-time, in-office opportunities with benefits. ABOUT THE ROLE This … position is essential to ensure continuous operations for our users and customers. Your main role is to help customers via our very own support ticketing system. Other side tasks are mostly handled by tenured employees, but you'll be given a chance to contribute if you're eligible. As … a Technical Support Representative, you're also expected to collaborate with our designers and developers. We have a handful of teams composed of talented individuals across the globe. Our unique team culture allows remote employees to work closely with each other, along with the in-house teams working more »

Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem … Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem … Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

FRENCH SELECTION UK German speaking Technical Support Advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am 5pm, Fri 8am 3pm Hybrid working system* - 2 days in the office/… Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end … recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken more »

EHV Technical Support About the Role: Our esteemed client is seeking a dedicated EHV Technical Support to join their team. This role is essential for ensuring quality assurance and compliance in new EHV installations. The successful candidate will work closely with the design team during the … design stage and support the operational project teams during the installation stage. Key Responsibilities: Collaborate with the design team to analyse products and systems during the design stage. Supervise the installation of cables. Monitor and audit cable and jointing teams to ensure compliance and quality standards. Conduct pre-works more »

83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking Technical Support Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking … for individuals from a technical background, who have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing and planning on technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing competitive analysis of software more »

Technical Support Specialist - Hedge Fund - London My systematic trading client is currently seeking a Technical Support Specialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate will possess … a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge fund. more »

Technical Support Specialist - Hedge Fund - London My systematic trading client is currently seeking a Technical Support Specialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate will possess … a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge fund. more »

Job Description ServiceNow Technical Support - London We require a ServiceNow Technical Support Analyst with 8+ years (SA/M Level);- 2.5 to 3 years of ServiceNow relevant experience. Job Description : Service now Implementation Specialist & Admin Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional … Java Scripting knowledge and hands on experience on it. Hands-on with ITIL Process implementation. Service-now for custom Application Design & Development. Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows. Hands-on design, development and deployment experience with … different tools into ServiceNow. Hands-on to SNow Integration Good at creating required information for Reporting and Dashboards Knowledge of ITIL methodologies and processes. Technical Expertise : Creation of script based Assignment and Approval rule. Creation of Business Rule, UI Action by using Glide script. Creation of Glide Record object more »

Role : Customer Success Technical Support Manager (Data & Technology) Location: West London, UK (Hybrid 4:1) Sectors: Leisure, Sports & Physical Activity Salary & Package: Circa £42k Reporting to: Global CS Director Role Overview: The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge … Responsibilities include: Maximising customer value to sustain business growth and profitability. Analysing customer data to enhance their experience and outputs. Triaging and resolving customer support tickets efficiently. Job Description The CS Technology Support Manager oversees the team that provides technical assistance to both internal staff and customers. … inquiries promptly in line with Service Level Agreements and core values. Responsibilities: Ensure consistent achievement of Service Level Agreement (SLA) targets. Manage the Tech Support team to align with SLA targets and improve workflow. Identify and communicate areas for improvement via the Daily Support Dashboard Collaborate with the more »

client, a leading provider of foreign-language versioning services seek a skilled individual with expertise in media workflows, automation, and asset management. As MAM Technical Support Engineer you will provide provide first-class end user support and be an escalation point for the help desk team. Another … skills in SQL, C#, Visual Studio SDK, and REST API integrations. To be considered you must have experience working with asset management systems and support, automation, transcoding, and QC systems at a technical and code level. You just have also have an understanding of Unix, Windows, and Apple … Matter Expert for asset management and related automation processes, receive a competitive salary and benefits package and have the opportunity to further develop your technical knowledge and career. This is a hybrid role working 3 days per week in offices in the heart of London. Only candidates eligible to more »

client, a leading provider of foreign-language versioning services seek a skilled individual with expertise in media workflows, automation, and asset management. As MAM Technical Support Engineer you will provide provide first-class end user support and be an escalation point for the help desk team. Another … skills in SQL, C#, Visual Studio SDK, and REST API integrations. To be considered you must have experience working with asset management systems and support, automation, transcoding, and QC systems at a technical and code level. You just have also have an understanding of Unix, Windows, and Apple … Matter Expert for asset management and related automation processes, receive a competitive salary and benefits package and have the opportunity to further develop your technical knowledge and career. This is a hybrid role working 3 days per week in offices in the heart of London. Only candidates eligible to more »

Funds among their clients. The organisation is continuing to grow and as a consequence there is the need to hire an additional entry level Technical Application Support Engineer. You will be offered extensive support and training with the opportunity to progress into other technical teams within … Programming in any language, and you will have the desire and ability to learn about the type of trading and financial products the applications support The business also operates on an AWS Cloud Platform and you will be given training and exposure on this also. THE ROLE: Monitoring the … organised, responsible and not afraid to ask questions or pick up the phone to clients Enjoy both the responsive and proactive elements of the support role Enjoy solving complex problems Strong Technical ability for complex issue resolution and prioritisation Ability to work as part of a team and more »

Data Analysis | Database | Technical Support | 3rd Parties | SW Licenses Salary: £35,000 Location: Onsite Monday to Friday - W14 (Kensington) Job Type: Permanent, Full-time My client based in Kensington are looking to recruit a Data and System Support candidate for their internal team. The role will be … a mixture of data analysis, reporting writing and software/systems support. The role: Support staff in their use of data and other systems provide up to date training as required, ensuring software is used accurately and in a standardised manner by all. Produce and manage reports upon request more »

83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking Technical Support Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking … for individuals from a technical background, who have pre-sales experience or are interested in breaking into a ful... more »

83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking Technical Support Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking … for individuals from a technical background, who have pre-sales experience or are interested in breaking into a ful... APCT1_UKTJ more »

FRENCH SELECTION UK German speaking Technical Support Advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham Ref: 4191TG Full time permanent position Working hours Mon-Thurs 8am 5pm, Fri 8am 3pm Hybrid working system - 2 days in the office/ more »

series of sophisticated software which cull them down into a manageable size for legal teams to review. Position Summary: The job is to provide technical Hosting support to Project Management Teams globally. To manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information … and Relativity Scripts to improve workflow Required Skills: Bachelor’s Degree in related field, such as computer sciences or information management-technology, a strong technical background is helpful. Knowledge of MS Office applications required. Ability to convey technical processes and terminology into easy to understand language. Strong organizational more »

We are working with a multinational Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving … skills. What You'll Do: Engage with VIP customers to address their technical inquiries and provide troubleshooting assistance for electronic products, particularly smartphones. Utilize your in-depth knowledge of hardware, software, operating systems, and troubleshooting techniques to deliver effective solutions. Handle escalated technical issues with efficiency and professionalism … electronic products, especially smartphones. Excellent communication skills, with fluency in spoken English. Strong problem-solving abilities and a customer-focused approach. Previous experience in technical customer service or support roles preferred. College Diploma or higher education level is required. If you are interested in exploring this role further more »

3rd Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy, banking … Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 3rd Line Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in more »

A global specialist (re)insurance broker are looking for an experienced Application Support Engineer to join their IT team, and take ownership of their managed and in-house application portfolio. This is a permanent role with hybrid working arrangements - requiring 3 days per week in their Dublin office. This … you'll be encouraged to get involved with emerging technologies, including AI streams and rolling out Co-pilot. Day-to-day, you'll provide technical application support to business functions within the organisation, and external providers as required. It's a wide-ranging role, where you'll get … involved with everything from networking to 1st line support through to 3rd line work too - ultimately ensuring that applications run smoothly, that end users understand how to use them effectively, and that proactive suggestions for improvements are made. This is a really unique opportunity for an Application Support more »

grid and on-grid applications). We are seeking a highly motivated and technically proficient individual to join our Business Development team as a Technical Business Development Support . This role will be instrumental in driving the development and execution of renewable energy projects, providing technical expertise … conducting market research, and supporting business growth initiatives. Main Responsibilities: Provide technical expertise and support throughout the project development lifecycle, including site assessment, feasibility studies, system design, grid application, and electrical studies. Collaborate with engineering teams to optimise project designs, ensuring compliance with industry standards and regulations. Conduct … technical analysis and evaluations to identify project risks, opportunities, and performance enhancements. Support the identification and evaluation of new business opportunities in the renewable energy sector, including market research, competitor analysis, and opportunity assessment. Assist in the preparation of proposals, presentations, and other materials for client meetings, conferences more »

Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible for … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce new … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »

Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible for … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce new … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »