76 to 100 of 185 Customer Service Jobs in Manchester

support for Azure cloud environments, addressing infrastructure, networking, security, and application-related issues. Diagnose and troubleshoot escalated incidents, ensuring timely resolution and adherence to service level agreements (SLAs). Serve as a trusted advisor to clients, offering expert guidance on Azure best practices, optimization strategies, and cost management. Build … ensuring efficient resolution and effective communication with clients and internal teams. Document incidents, resolutions, and best practices to contribute to knowledge management and continuous service improvement. Collaborate with internal teams, including Azure architects, DevOps engineers, and project managers, to address client needs and deliver innovative solutions. Participate in cross … functional projects and initiatives to enhance service delivery and client satisfaction. Experience required: Experience in providing 2nd/3rd Line support within an MSP environment. Strong proficiency in Azure cloud technologies and services, with hands-on experience in deployment, configuration, and troubleshooting. AZ-900: Microsoft Azure Fundamentals certification. AZ more »

which is regulated by Ofgem. It is responsible for linking smart meters in homes and small businesses with energy suppliers, network operators and energy service companies. They are needed to ensure that the smart metering system as a whole works smoothly and that the enduring and full benefits of … and the ability to quantify and validate observed impact is essential. The Role: In this role you will work closely with other Operations functions, Service Providers and Customers to ensure that the systems and platforms are working optimally with an outcome of limited downtime for our customers. A thirst … skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing and new processes, work instructions and Smart more »

THE ROLE · Calibration, repairing, servicing, and installing Industrial weighing equipment at a variety of customer premises, from laboratories to Energy plants Installation and commissioning of a full range of weighing systems ranging from lab balances to fully automated software-controlled platform and weighbridge weighing systems, Windows based touch screen … To provide successful breakdown servicing and preventative maintenance to Weightron Bilanciai Ltd clients or their associated agents. · To calibrate individual products and systems at customer premises in line with procedural requirements. · To test and verify product for Trade Use purposes following the companies Self Verification procedures. · To assist in … To be able to work alone or in a team and take instruction. · To have good communication skills, both with customers and with the service team. · To be responsible for accurate management of your vehicle spare parts stock to ensure a high level of first-time fix, replenishment and more »

in the Korn Ferry database. Developing tools and solutions for recurring client requests. Suggesting process improvements to help create efficiencies. Providing responsive and proactive customer service via telephone, e-mail, etc. Manage, review, and send HR and/or recruiting-related correspondence and documents to clients and candidates. more »

Times PWC Profit Track 100, they have become the fastest growing privately owned drinks company in Britain. Their aim is to provide the best customer service in the industry, as well as an impressive and extensive portfolio of products. Currently LWC Drinks employ over 1500 people, they have … online sales channels. This position requires a unique blend of technical, analytical, strategic & management skills to ensure that the eCommerce platform is meeting the customer needs in a rapidly evolving digital landscape. You will be responsible for LWCs customer ordering portal and the upkeep of our public facing … management & optimisation of the companys B2C and B2B eCommerce websites and corporate sites. 2. Analytics & Reporting: Continuously monitor and analyse performance, sales data and customer behaviour to identify opportunities from improvement and informed strategic decision-making. 3. Collaboration & Project Management: Work closely with cross-functional teams, including IT, Marketing more »

Salary: £35,575 Job Type: Full Time, Permanent Location: Head Office - West Didsbury Benefits: Competitive pension, 26 days holiday plus bank holidays, increasing with service, cycle to work scheme, season ticket loans for public transport plus much more. You will have a key role in supporting the delivery of …/planned works programming. Ability to complete tasks in an accurate and timely manner when working under pressure. Experience of delivering high levels of service to internal and external customers. What we need from you A passion for customer service You will be required to attend a more »

Although not exhaustive this will include, patient observations, phlebotomy and taking glucometer readings. The post holder must contribute to the efficient running of the service, and work within The Christie NHS Foundation Trust policies and Health & Safety legislation. Main duties of the job Communication Skills: Ensuring accurate recording/… of three Christie satellite centres delivering Radiotherapy to patients closer to their homes. Working hours must be flexible to fit the needs of the service and individuals will be expected to participate in all shift patterns and will be contracted to work between 6am and 11pm, however routinely the … and receive guidance from Effort Patient transfer Manual handling tasks as required Working Conditions Working hours must be flexible to the needs of the service, this may include working weekends Expected to participate in all shift patterns Teaching/Training Attends all relevant mandatory training courses Maintains own personal more »

Windows Server, and the Microsoft Office Suite Evidence of knowledge and proficiency with administration and maintenance of relational databases used by supported applications Excellent customer service skills are an absolute necessity – you will interact with stakeholders at all levels across the organisation and should feel confident in offering more »

of Excel, Microsoft Word document reports, forms or templates and PowerPoint presentations. Essential Experience: Previous experience of similar roles in an Engineering environment Excellent customer service skills Excellent communication skills - both verbal and written Drive for continuous improvement Enthusiastic and conscientious; with a team player attitude. Good level more »

customers, partners, other third parties, and internal stakeholders to resolve data queries in a timely and effective manner. Maintain and develop high levels of customer service to support the organisations operational teams. Requesting, removing, and aligning information in line with within agreed SLAs. Providing regular and ad-hoc more »

looking for a challenge. The ideal candidate will have IT Support experience, be willing to learn new technologies, and have a high level of customer service. You will receive ongoing training and be able to shadow senior engineers performing migrations and rollouts on multiple platforms. This role provide a more »

V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »

V, VMware etc ** Switch configuration - VLANs, IP Routing and more ** VOIP previous experience ** Wireless setup and troubleshooting ** Can demonstrate previous experience in problem-solving, customer services, clear telephone skills ** Previous MSP Experience ** Full UK Licence Job Title: Senior 2nd Line Engineer Salary: GBP 27,000 - 35,000 DOE Location more »

Are you passionate about IT? Thrive off providing excellent customer service? Want to join a company with genuine career progression opportunities? We are looking for a Tier 2 Engineer to join our team; based in our ISOC (Intercitys Secure Operations Centre), to support the managed services customers networks … line diagnosis with a view to resolution Be able to work without continuous supervision and be trusted to provide professional support services to Intercity customer To be able to self-educate and attain industry standard IT accreditation Liaise with clients to analyse, review, identify and develop relationships the meet …/exceed customer need Contribute to highest levels of prospect and customer satisfaction Make recommendations on improvements to Intercity services and service quality Key Skills and Experience: A minimum of one years experience providing security solutions in a technical support role CCNA or equivalent Be familiar with more »

and detail-oriented Administrator to join the established team on an initial 6-month contract basis. The Co-ordination team is the front line customer interface for the Customer Services Field Service Department and plays a key role in ensuring contractual service obligations are met as … well as providing immediate response service to customers with projects, breakdowns, repair and other service requirements. Responsibilities: Processing all required spare parts orders and expediting requests for upcoming projects Placing large parts orders for Projects (MC & FA). Providing support to other DI businesses for procurement activities. Management … calls received etc. Ensuring the compliance with the relevant KPI targets. Ensures a high quality standard of the ticket/activity/iBase/customer data base entries. Monitor customer satisfaction requirements. Prequalification Questionnaire support for the FS elements. Qualifications/Experience: Excellent interpersonal skills, in particular telephone more »

in connection with domestic and commercial buildings insurance claims. To proactively manage own work efficiently and effectively to achieve business objectives and meet defined service level agreements (SLAs). To visit damaged properties and assess technical and insurance aspects required to resolve insurance claims and to reinstate damaged buildings. … level in an appropriate discipline, e.g. Civil Engineering, Structural Engineering, Building Surveying, or similar. Enthusiastic Excellent communication skills and articulation Understanding and recognition of Customer Service and Quality Flexibility and adaptability The ability to work in a fast paced and changing environment Numeracy skills Reports and accountable to … services and technology business.We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. Our Values Dynamic: We adapt swiftly to change, always looking ahead. Innovative: Solution-focused, with an entrepreneurial mindset. more »

that stock cover is acceptable. Responsibilities: Monitor key trading tasks such as stock management, fragmentation, and slow movers. Liaise closely with merchandising, operations, and customer service teams to improve efficiencies, trade, and customer experience. Take ownership of our WMS software and how it's utilised across the more »

skills with the ability to prioritise own workload and deal with conflicting priorities. Flexible to meet business demands. Keen and willing to learn. Good customer service skills Show initiative and demonstrate they can think for themselves and act when necessary. QUALIFICATIONS: Grade 4 in GCSE English Language and more »

Our client, a leading Unified Communications, Contact Centre, and Network Infrastructure solutions is hiring for an Account Manager. We aim to create exceptional customer experiences and drive business growth through innovative technology. Role Overview: As an Account Manager, you will work with Account Directors to enhance customer experience … of recurring revenues and develop incremental opportunities. Engage with customers to drive growth and manage renewals. Compile quotations and process orders. Collaborate with the service team for continuous improvement. Maintain CRM system (Salesforce) and stay updated on our portfolio. Technical Profile: Experience in UCC, UCaaS, CCaaS, Network Infrastructure, and … CX solutions. Understanding of mobile and WAN. Proven ability to achieve targets. Personal Attributes/Skills: Excellent customer service and communication skills. Proactive, collaborative, and goal-oriented. Technically curious with a good commercial sense. Self-motivated and able to work under pressure. We are an equal opportunity employer more »

to the success of our clients Onboarding Operations department. As a Team leader, you'll inspire and motivate your team to give the best service to their customers. Leading from the front, you'll showcase your finely tuned customer service skills daily. What is expected of the … styles - Ability to adapt to, and lead people through change - Able to make decisive decisions based on relevant data, considering both the business and customer outcomes. - Understanding of the end-to-end KYC/KYB and Business onboarding processes - Excellent written and verbal communication skills - Ability to balance workload … your public holiday allowance whenever works best for you) - An extra day's holiday for your birthday - Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off - 16 hours paid volunteering time a year - Salary sacrifice, company more »

eCommerce Platform, Order Management systems, , etc.) Implementation and/or consulting experience Personal Attributes These should already be well developed, including: Understanding that the customer is key, willingness to support and work around what most benefits the customer and the sales process. Enthusiastic self-starter with a can … do attitude Dedicated to providing excellent customer service through prompt, high-quality communication Great work ethic and work rate Respect for colleagues, prospects and other individuals Enjoy and thrive in a high-pressure, highly rewarding environment Huge attention to detail Competencies: You will be provided with regular personal more »

that material availability aligns with manufacturing. The planner/scheduler also compile and distributes reports to ensure that customers and internal teams (manufacturing,shipping, customer service, projects and finance) are serviced with product and order availability information The planner/scheduler will actively achieve KPI's which will … maximise company turnover, profit, customer satisfaction and on-time delivery,through well constructed plans and management of resources. DUTIES * Create production schedules from MRP output that balance customer needs, material availability and capacity constraints. * Develop useful working relationships with Production Supervisors, Buyers and others to ensure that schedules more »

summary Admin Team Lead/Senior Secretary based at the specialised Coral Suite, Moss Side Health Centre Working within a busy, dynamic Community Paediatric Service based at the Coral Suite, our centre of excellence, which encompasses looked after children and child protection clinics, you'll work in a great … You'll receive an induction programme, full training and have the opportunity for ongoing learning and development. This is an important role within the service and you will utilise your strong leadership, communication and organisational skills to ensure the smooth running of the safeguarding clinics. With experience of working … organisational skills Knowledge of the NHS and how it functions Ability to work as part of a team Considerable experience in an administrative/customer service office role Desirable Knowledge of the Emis software/patient administration systems Working within a community health services setting Experience/knowledge more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction in addition to representing the brand by providing information. Role Completing product presentations, Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment. Advising customers on electric car ownership including EV Grants Recognising and dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday-Friday, 9.00am - 5.00pm. Occasional Saturdays TBC. Expected Duration 15 Months Positions Available more »

Job Description We are seeking a skilled CNC Service Engineer to join our prestigious client based in Stockport! This is a field based role, and an excellent opportunity to join a well-established engineering specialist, that supply new machinery and work on various equipment for their large customer … multi-skilled (electrical bias) and has experience repairing CNC and Manual Machinery. This is a Full-Time, Permanent position! What youll be doing Inspect, service, repair, and commission a variety of CNC and Manual Machinery Maintenance of Milling Machines, Lathes, Grinders, Drilling machines etc Work will include Machinery Upgrades … Removals and Installations Perform both Electrical and Mechanical repairs (electrical bias) Work both individually and as part of a team of engineers Provide excellent customer service Drive the company van and maintain with necessary tools and supplies needed A mix of working in the workshop and out on more »