personal development. Enthusiasm for working in a school to achieve the best outcomes for students. The following are a bonus and not essential: MCSE, ITIL or similar. Experience with School Information Management Systems. Experience in education. Experience collaborating with senior leaders to integrate technology in teaching. Experience managing a school more »
Greater Manchester, United Kingdom Hybrid / WFH Options
Technology and Risk Recruitment LTD
with the ability to report issues and risks, participate in team meetings, and share ideas. Excellent written and verbal communication skills. Advanced understanding of ITIL beyond the Foundation level. Please share your CV for more information. more »
Salford, England, United Kingdom Hybrid / WFH Options
Talent
Meraki - administration of routers, switches, servers etc. (2019) - MS Azure (cloud migration projects) A role like this would suit someone outgoing, who can understand ITIL principles, explain changes and processes to the wider business, offering a really valuable service and personality from day one. It's an exciting time for more »
Job responsibilities To view the details job description and main responsibilities, please see the attached job description and person specification. Person Specification Qualifications Essential ITIL Foundation Relevant technical HNC/HND or equivalent qualification or the ability to demonstrate equivalent knowledge skills and experience Experience Essential Previous Experience in Supporting more »
Manchester, North West, United Kingdom Hybrid / WFH Options
HAAR RECRUITMENT LIMITED
Basic or end user knowledge of any the following would be advantageous: Oracle eBusiness Suite (Any of HCM, FINS, Procurement modules) Service Now/ITIL Personal Attributes While experience and skills are important, the above list is by no means prescriptive. We are looking for a range of people from more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Smart DCC
CEH, CISA) Preferable Able to translate Information Security and IT risk language into business language. Risk Management methodologies, frameworks, and standards (ISO 27001, ISO31000, ITIL, COBIT) Able to build and maintain relationships and influence key stakeholders across the business. A creative and analytical mind with good stakeholder interfacing and excellent more »
required Experience developing and delivering application solutions that perform in line with their system service levels Handy to have - SQL Experience working in an ITIL environment This is a great Oracle EBS job opportunity, to join a global company who can offer real career progression and personal development. APPLY NOW more »
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Ascent People
**Infrastructure Manager - Financial Services** Are you a seasoned Infrastructure Manager, IT Manager, or Head of IT with a passion for driving technology solutions forward? Do you thrive in dynamic environments and possess a knack for leading small teams to success more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Ascent People
Head of IT and Security, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision Making, Cloud, Azure, Infrastructure, IT Security Are you a seasoned Infrastructure and Security Manager, IT Manager, or Head of IT with a passion for driving more »
Influence and instil confidence at a senior level through exercised ownership of programmes and delivery of positive outcomes. Possess practical working knowledge of the ITIL framework and its applications. Demonstrate practical working knowledge of Programme/Project management methodologies. Proficiency in using Remedy and Service Now. Skills and Experiences Essential … Service Now. Ownership of identifying operational Risks and ensuring full mitigation is in place. Participate and lead in lessons learned activities post programme release. ITIL certification What To Do Now Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you more »
Manchester, North West, United Kingdom Hybrid / WFH Options
INFUSED SOLUTIONS LIMITED
maintaining various modules such as Self-Service Portal, Incident, Request, Change & Problem, and Asset Management, as well as providing support for ongoing or upcoming ITIL/ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for … Web Services, AJAX, XML, web applications, networks, protocols, and Email (SMTP, POP3) Familiarity with IT Service Management, Service Desk, and Change & Problem Management processes ITIL Foundation certification is highly desirable Interest in and aptitude for understanding and supporting new technologies Job Title: Service Now Administrator Working From Home: Hybrid more »
communication skills. Organisation: Ability to prioritise and manage multiple tasks. Pressure Handling: Work well under pressure. Interpersonal: Relate to a broad spectrum of individuals. ITIL Experience: Understanding of ITIL processes. Benefits: Training and Development budgets Flexible working Discount Card with various shops Ready for a new challenge? Apply now to more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
Manager where required. Precise written and verbal communications skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing … continuous improvement. Preferable experience in some R, SQL, Elastic, AWS, Data Analytics/Analysis/Omniscope tools & coding. Promptly communicates and escalates to the ITIL functions any issues & incidents which require their attention. Act as the first point of escalation for incidents and requests from wider DCC business. Preferred experience more »
Manchester Area, United Kingdom Hybrid / WFH Options
Eutopia Solutions
have experience working in a multi-site environment but if not, it is essential that you have experience working within a large scale corporate ITIL environment – preferably holding an ITIL v3 or v4 Apply now for immediate consideration more »
Bury, Greater Manchester, North West, United Kingdom
Adria Solutions
management database. Establish and maintain effective relationships with the business users and group IT teams. Own customer issues and drive through to resolution. Assist ITIL managers in the development and maintenance of IT Support processes. Proactively identify areas for improvement and drive through to implementation. Assist with internal development work … tools. Assist with internal security processes. The Linux System Administrator will have the following: Experience working in a service support environment with exposure to ITIL processes. Server administration experience with Red Hat, CentOS, or Oracle Linux, releases 5 through 7. Experience with Bash scripting and associated tools such as sed more »
Manchester, England, United Kingdom Hybrid / WFH Options
Lorien
a skilled Change Manager to drive forward their change lifecycle process improvement. The Role: Your responsibility will span the modernisation and standardisation of the ITIL change management across a group of companies. Working with numerous stakeholders you'll need to gain a deep understanding of the current challenges, assessing the … opportunity to create and own a standardised framework which will be implemented across the group. The Skill Requirements: Proven Change Management experience in an ITIL environment Excellent background running CAB meetings (Standard Change/Emergency Change/etc.) Expertise delivering process improvement from assessment of needs Good knowledge managing ITSM more »
Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to more »
Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such as runbooks, configuring ITIL service support processes, support and RACI models, Disaster Recovery plans, and completing knowledge transfer. The successful candidate should be able to demonstrate: Proven experience of … all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management, Capacity Management, and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security system implementations preferred more »
Services have a complete Service Design Package, meeting the agreed Service Transition and Operational Readiness measures. This includes creating artifacts such as runbooks, configuring ITIL service support processes, support and RACI models, Disaster Recovery plans, and completing knowledge transfer. The successful candidate should be able to demonstrate: Proven experience of … all new and changed solutions delivered into the production environment A demonstrable understanding of Availability Management, Capacity Management, and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security system implementations preferred What you can expect in return: This diverse job more »
Design and Transition Packages, Service Introduction Plans, and operational readiness material to facilitate a smooth transition into all IT functions. Ensuring compliance with key ITIL processes related to Service Design and Transition. Assessing Solution Designs and Project Initiation documentation to ensure that new and changed services meet the organisation's … maintaining key stakeholder relationships, managing expectations, and promoting effective communication. Key Requirements: Previous relevant work experience in a similar role within the IT industry. ITIL Intermediate qualification (V3 or V4). Proficiency in Service Design and Service Transition coordination. Strong knowledge of progress reporting methods, service level agreements, and service more »
Design and Transition Packages, Service Introduction Plans, and operational readiness material to facilitate a smooth transition into all IT functions. Ensuring compliance with key ITIL processes related to Service Design and Transition. Assessing Solution Designs and Project Initiation documentation to ensure that new and changed services meet the organisation's … maintaining key stakeholder relationships, managing expectations, and promoting effective communication. Key Requirements: Previous relevant work experience in a similar role within the IT industry. ITIL Intermediate qualification (V3 or V4). Proficiency in Service Design and Service Transition coordination. Strong knowledge of progress reporting methods, service level agreements, and service more »