team of Total Loss/Fire and Theft Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team. What you will be doing: Lead a team of Total Loss & Fire and Theft Handlers Performancemanagement of … staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare Undertaking handler audits of a minimum of 5 file audits per handler per … service providers delivering the right outcome for both the customer and Acorn Insurance To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training Ensure the effective management of inbound call handling philosophies are adhered to more »
To apply for this role you must follow this link:-https://www.civilservicejobs.service.gov.uk/csr/jobs.cgi?jcode=1911810 The CDIO Portfolio Management Function sits within the Chief Operating Officer and are responsible tomaintainan aggregate portfolio view of demand andcapacityfor IT changes delivered by CDIO, drive effective delivery … standards,controlsand performance monitoring of the IT portfolio. A target state maturity roadmap for CDIO Portfolio was defined as part of the CDIO Target Operating Model (TOM). The maturity roadmap has two main target states: establishing core portfolio capabilities and improving delivery for projects and programmes (March … developing IT Service Portfolio Management function as CDIO transitions towards a Product and Platform organisation. Job description The Service Portfolio Manager role will have accountable ownership of the pipeline management and delivery assurance for assigned portfolio segment(s), (e.g. Policy-Driven change, CDIO driven change) aligned to the more »
and assist installation activities to domestic and non-domestic stock assets Oversee group service delivery of contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist with the installation contracts in the North … West area Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through Supervisors, manage technical standards Ensure effective supervision and control of all work carried out … Prepare valuations, agreement of variations and billing for all completed work Effectively monitoring contracts throughout the contract period Assist in the development of performancemanagement What we are looking for in our Gas Service Delivery Manager: Gas Service Delivery Manager experience in delivering heating and compliance contracts within more »
achieved Provide accurate updates to Head of Scheduling and Team Managers when required regarding repair issues sense check all failed KPIs as identified by PerformanceManagement on a weekly basis and contact tenant/operative to confirm failure cause and re-schedule as appropriate or feedback root cause … Scheduler role, the skills you will need : Educated to GCSE level including English and Mathematics. Customer Care Experience or NVQ. Excellent organisation and time management skills. Customer Service Skills. Hands on approach and can-do attitude. Ability to react to changing workloads quickly and efficiently to ensure maximum productivity. more »
Disciplinary, grievance, appeals – to conduct thorough and complete investigations of matters raised, or to hold disciplinary or grievance hearings in line with company policy. • PerformanceManagement – to carry out effective Employee Development Reviews with direct reports. • Attendance – to conduct all return-to-work interviews upon a colleagues return … on SAP. • Ensure all daily variances are investigated and actioned – raws, packs and labour. • Operational KPIs – to ensure full understanding and awareness of key performance indicators - for own shift/area and actively drive opportunities to improve. Examples include complaints, performance to plan, OEE, waste. • Complete with all more »
