1 to 12 of 12 Service Delivery Jobs in Merseyside

ServiceNow Service Delivery Consultant Country: UK Hours: 37.5 Role Type: Permanent Life on the team An exciting opportunity to become part of a strong and highly experienced team in a founding ServiceNow partner. We deliver across the ServiceNow platform to ensure organisations optimise how they use ServiceNow and more »

p/a + robust benefits package Liverpool I'm currently recruiting for a Senior Technical Services Manager to lead the hard-service maintenance delivery in an acute hospital in Liverpool. Managing a team of 40 (with 3 direct reports), we are looking for someone from either from … a mechanical or electrical maintenance background to oversee operational delivery across all PPM and reactive works. With the 3 TSM's reporting into the role, the Senior TSM will focus on KPI delivery and technical compliance across the estate – we are looking for someone who can build processes … from the ground up to improve service delivery. The role would suit someone with a strong operational background who can strategically lead the team, improving culture and service delivery while driving compliance on HTM's through robust AP/CP appointments. Duties of the role include: Management more »

required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft and Apple domain ~800 HP … SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service requirements Record and … update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in Microsoft more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager … Effective communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation more »

team! You will be joining a company, who are transforming the way businesses communicate. With a focus on cutting-edge technology and excellent customer service delivery and service thereafter. About the role: We are looking for a dynamic and experienced Business Development Manager to join their Merseyside … key decision-makers in target industries, building and nurturing accounts, working with the technical and support teams to provide the best and most suitable service to the customer. Understanding client needs and tailoring solutions to meet their specific requirements. Negotiate contracts and close deals to achieve sales targets and more »

IT Service Desk Analyst Apprentice A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. This firm provides crucial advice and solutions to entrepreneurial organizations navigating today's dynamic business landscape. Working closely with Britain's economic engine-ambitious, high-growth businesses … the firm directly advises owners and management teams, helping them fuel the economy. The IT Service Desk Analyst will play a pivotal role in maintaining and advancing the firm's IT infrastructure. Reporting to the IT Hub Lead, the successful candidate will assist in delivering IT support across the … s services and applications are fit for the modern market. Key Responsibilities: * Act as the first point of contact for IT support incidents and service requests. * Record, resolve, and escalate support issues to appropriate teams. * Ensure IT support functions operate within defined KPIs and SLAs. * Collaborate with various departments more »

recruiting, mentoring, and guiding a team to deliver top-notch Hard FM services . Implementing strategies to boost business performance, recognising ways to enhance service quality, and ensuring adherence to industry regulations and benchmarks. What you will do: As the Director Manager, your primary goal is to ensure that … Mitie's service delivery meets compliance standards, contractual obligations, and business-specific needs to enhance the success of the account and facility. This involves managing budgets, forecasting financial performance, and driving growth and performance. Leading by example, the role fosters an engaged workforce through trust and effective communication. more »

move into Central Liverpool. Working on AD, Windows, and SCCM portal, you'll be sitting in a team of 4 including a keen EUC Service Delivery Lead to make the transition is seamless and effective. With these technologies as well as a great attitude to teamwork, collaboration and more »

to the Client Services Manager, you will play a key role in delivering high quality housing services to our members. Your responsibilities will include: Delivery of housing management services including lettings, rent arrears control, void control and tenancy management Working closely with member organisations to maintain positive relationships and … skills Knowledge of housing legislation and good practice Ability to work under pressure and meet deadlines Good IT skills Commitment to high standards of service delivery We are a learning organisation and will support staff undertaking relevant professional qualifications. Applicants must have a full driving licence and the more »

Liaison with local ICB regarding any practice matters. The successful candidate will benefit from the ability to dedicate all of their working time to service delivery and patient focused activities due to HR, wages and finance functions being retained centrally by the organisation. The practice manager will report … EMIS Web an advantage. Desirable GCSEs or equivalent in Maths and English at grade C or above (or equivalent) is desirable. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name St Helens Rota Address Albion Street Clinic Albion Street St. Helens Merseyside WA10 2HU Employer's website http://sthelensrota.com more »

client is a prominent organisation committed to providing exceptional housing solutions and community services. They leverage cutting-edge technology to improve their operations and service delivery, ensuring a high-quality experience for their residents. By joining their team, you'll be part of a forward-thinking company that more »

Join us and help deliver the exceptional, every day. As a Senior (Estates) Technical Service Manager you will oversee day-to-day leadership of the on-site Mitie Engineering workforce and be pivotal in ensuring the efficient and effective delivery of FM Technical Services. You will be the … main point of contact for addressing operational challenges and control the effective management of contractors, suppliers and high-quality service delivery. Collaborating with the Account Director you will ensure Mitie meets contractual obligations from a technical perspective. You will review site technical documents, validating compliance with contractual obligations using more »