5 of 5 Customer Experience Jobs in Midlothian

CONVERSATIONAL DESIGNER - VOICE / AI CONVERSATION DESIGN

Hiring Organisation
Searchability (UK) Ltd
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Contract
Contract Rate
£525 - £575 per day
CONVERSATIONAL DESIGNER - VOICE/AI/CUSTOMER EXPERIENCE/CONVERSATION DESIGN Up to £575 per day | Inside IR35 | 6-month contract | Edinburgh | Hybrid THE DETAILS £525 - £575 per day Inside IR35 6-month contract Edinburgh Hybrid - 2 days per week on-site Major enterprise customer service transformation … Conversational Designer/Conversation Design/Voice/Voice UX/Conversational AI/AI/Artificial Intelligence/Customer Experience/CX/Customer Service/Customer Servicing/Customer Journey/Journey Design/Prompt Design/Prompting/AI Interaction/Agent ...

Higher Education Account Manager, UK Education

Hiring Organisation
Amazon
Location
Bonnyrigg, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
defined territory or industry vertical. - Develop and execute against a comprehensive account/territory plan. - Create & articulate compelling value propositions around AWS services. - Facilitate customer adoption. - Maintain a robust projects pipeline. - Work with partners to extend reach & promote adoption. - Contribute to positive customer experience BASIC QUALIFICATIONS - Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions - Experience with pipeline management skills to include utilization of Salesforce or other CRM tools - 35 years of experience in account management, sales, or business development within the Higher Education sector - Demonstrated experience working ...

Experience Designer

Hiring Organisation
Harvey Nash Plc
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Contract
Contract Rate
GBP 500 - 575 Daily
Experience Designer - Inside IR35 - FS Day Rate - up to £575 Duration - 6 months Harvey Nash's FS Client are looking to bring in a Customer Experience Designer, you will play an important role in an area that meets the needs of significant customers related to a range … products and services and/or manage a customer advisor team over a given area. Responsibilities Uncover emerging issues and/or needs and identifies potential causes, related issues, key stakeholders and barriers. Analys and evaluates the feasibility/relevance of proposals for complex products/services, then develops ...

Technical Specialist

Hiring Organisation
MSP Talent Bridge Ltd
Location
Loanhead, Midlothian, United Kingdom
Employment Type
Full-Time
Salary
£27,000 - £32,000 per annum
role providing high-quality, timely technical support to clients — resolving technical issues, maintaining reliable client environments, and contributing to a consistent, professional customer experience. The Role You'll work across first- and second-line support, escalating complex or higher-risk issues appropriately. You'll be expected to take ownership … evidence and pass opportunities to the appropriate senior colleague Contribute to a positive, accountable team culture focused on dependable delivery, continuous learning and excellent customer service What We're Looking For Practical experience providing technical support in a service desk, managed service provider or similarly client-focused ...

First Line Support Digital Apprentice

Hiring Organisation
QA
Location
Edinburgh, Midlothian, United Kingdom
Employment Type
Full-Time
Salary
£20,000 per annum
services to communities across the country. With offices throughout Scotland, the company manages a diverse portfolio of properties and is committed to providing outstanding customer service, innovative solutions, and proactive support to homeowners, tenants, and property owners alike. Ross & Liddell combines over 170 years of industry expertise with … forward-thinking approach, investing in technology and continuous improvement to enhance the customer experience. Due to continued growth Ross & Liddell are looking for an apprentice to join their front of house team. Responsibilities include: Provide first-line digital support by managing shared inboxes via Microsoft outlook, allocating emails ...