6 of 6 Customer Experience Jobs in Midlothian

Senior Product Managers to lead and develop the global systems/capabilities/for online learning and assessment technology and teams in meeting customer needs and solving customer problems, through excellence in customer experience. One role will be focusing closely on groundbreaking AI Product delivery including leading … candidates to be work from their local office site either Stratford, London, or Edinburgh or Cardiff at least one day weekly. Essential Skills Demonstrable experience of agile delivery Knowledge and understanding of current Online learning and assessment developments and their application for the English Language Learning and Assessment business ...

helping forward-thinking companies modernise how they connect with their audience. Theyve grown rapidly and are now scaling their Build team to ensure every customer receives a world class experience . Looking for a pragmatic and versatile SQL expert to split their time between operations for the support … team and backend engineering projects that deliver tangible improvements for all clients. SQL/Data Engineer - You will: ? Handle one-off ad-hoc customer requests s afely and automate recurring tasks ? Build internal tools and develop customer-facing reporting ? Deliver backend integrations and features that improve customer ...

Description: We are currently looking for a highly customer-focused and enthusiastic Deskside Support Engineer, with a genuine interest in solving IT issues, to support our client. The successful candidate should be technically competent, have good communication skills, be ready to learn, & thrive in a fast-paced regulated environment. … office environments Work to resolve issues accurately and efficiently, within set targets and in a professional manner Maintain a dedicated commitment to service quality & customer experience Take ownership of tickets escalated from the service desk & other teams, handling them appropriately Work comfortably on your own, or part ...

first line service and support tasks for Computershare customers across the globe and ensuring business critical systems remain available at all times. Ensuring that customer experience is paramount at all times, the Service Desk function is responsible for logging all incidents and requests, including categorisation, prioritisation and where … preparing you for a job as a self-sufficient apprentice analyst through shadowing, training and increasing the your service knowledge. Responsibilities: Respond to customer queries and requests via a number of methods including phone calls, live chat service, email and support tickets. Provide first contact resolution (FCR) through troubleshooting ...

Field Sales Consultant/SDR – Network Services/Telco Location: Scotland – Central Belt Salary: £55k - £75k Depending on experience OTE: £120k + Uncapped Exec level company car or allowance Ideally Central Belt of Scotland based with hybrid working - other locations considered for the right experience. The Company A leading … provider of technology-based communication and IT products and solutions to business clients in the UK. This role requires someone with experience of selling Network Services around the unified communications/IT space. Previous knowledge or dealings with 1 or more of the following vendors/platforms would ...

teams, working on foundational engineering and helping to improve the underlying frameworks, tooling, and performance that enable the company to deliver a world-class customer experience. This team has a big focus this year, with several major initiatives planned around performance optimisation , scalability, and mobile innovation - so there … select iOS components while enhancing the overall mobile platform performance. There's a real opportunity here to make an impact on platform quality, developer experience, and overall app performance. You'll be regularly involved in design discussions and technical decisions , where you'll have the freedom to suggest solutions ...