26 to 50 of 84 ITIL Jobs in the North West

the NLTG Digital Support Technician Apprenticeship. Person Specification Qualifications and Education Essential Good general education - 3 GCSEs or equivalent including English Desirable Knowledge of ITIL Knowledge and Experience Essential Excellent computer skills General knowledge of: MS Office, Windows 10 Desirable Previous experience in an IT support role Experience in a more »

Degree or equivalent Formal project management qualification (PRINCE2 Practitioner or MSP Foundation) or ability to demonstrate substantial experience and success in delivering projects Desirable ITIL Foundation qualification Experience Essential Specialist experience of managing a series of complex, large inter-related projects or substantial clinical experience for those projects requiring clinical more »

oWorking in a technical environment with a Service Desk and associated tools Desirable oDelivering continual service improvements oWorking within an environment that applies the ITIL Service Management framework oWorking in the NHS Knowledge Essential oWorking knowledge of the NHS oUnderstanding of application purposes and requirements in a clinical environment (e.g. more »

related subject or in-depth knowledge gained through working in a corporate IT environment Desirable Membership of professional body Microsoft Certification (MTA, MCSA, MCSE) ITIL v3 Foundation Knowledge Essential Supporting end user devices in a distributed environment Current & Developing trends in IT Current Microsoft Products Desirable Prince2 ITIL v3 System more »

relevant IT discipline; or in-depth equivalent experience within a corporate/enterprise IT environment Desirable Membership of relevant professional body Relevant Microsoft Certifications ITIL (v3 or v4) Foundation or higher PRINCE2 Foundation or higher Knowledge & Experience Essential Recent, significant experience in a relevant IT Support role in a large … IT experience Security products including the Trellix Security Suite People Management Active Directory Management Windows server based technologies and architectures Change and release management ITIL (v3 or v4) PRINCE2 Project Methodology Skills and Aptitudes Essential Ability to communicate detailed, complicated and difficult to explain IT infrastructure issues to non-IT more »

unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and experience within an ITIL environment Exceptional problem solving and analytical skills Previous experience of supporting software and interfaces such as, Windows 10, Office 365, Active Directory, Exchange Azure Experience more »

DHCP. Experience supporting server and storage hardware, preferably HPE. Strong analytical skills to quickly and accurately respond to reactive problems. Experience working in an ITIL environment, understanding end-to-end processes across the organisation. Benefits: Competitive salary and benefits. A collaborative and innovative work environment. Opportunities for professional growth and more »

of quality and professionalism. • Excellent Time management skills. • Team Player – ability to work as part of the team to deliver operational excellence. • Awareness of ITIL methodologies and best practice. • Previous employment in a similar role. • Ability to show flexibility to help the changing needs of the team. • Adhere to company more »

/Data Analyst Working as part of the internal IT department, in the Service Desk Team, you will provide data support in accordance with ITIL best practice to ensure accurate recording of all reported incidents, changes and service requests that affect IT data infrastructure, resulting in timely and cost effective more »

send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »

Basic or end user knowledge of any the following would be advantageous: Oracle eBusiness Suite (Any of HCM, FINS, Procurement modules) Service Now/ITIL Personal Attributes While experience and skills are important, the above list is by no means prescriptive. We are looking for a range of people from more »

/BI Analyst and IpsumLive Technical PM through the Service Transition process prior to live service delivery. To take ownership of workload assigned through ITIL core processes (Incident, Problem, Change etc.) or the IT programme of work and ensuring that personal, team and customer SLA targets are achieved. To maintain … or Group Head of IT. Required Qualifications & Professional Membership(s): Bachelor's degree or equivalent in an IT/related subject would be beneficial ITIL Foundation or a willingness to complete this is required Knowledge & Experience: Demonstrable first level support knowledge in the following key areas: Microsoft Server based Operating more »

ticketing systems, and customer service best practices. Experience with Atlassian tools such as Jira and Confluence, and familiarity with Agile development methodologies. Experience with ITIL or other relevant frameworks is a plus. What is on offer? A salary of £25,000-£32,000 is on offer working in a meaningful more »

Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »

bring? The experience and knowledge we are looking for from our future Service Delivery Manager include: 10+ years in a technology service leadership role ITIL V4 certified Prior experience of working in a multi-site organisation and management of technology installations and service Prior experience of working within one of more »

Knowledge of current issues within health/social care settings Knowledge of Systm One configuration Knowledge of Test Scripts and system testing Use of ITIL in a work environment Experience Essential Experience of training and/or sharing knowledge Experience of working in a busy environment and dealing with all more »

hardware and software support, plus deployment of. Assisting in the administration of all IT customer facing services, you will help resolve user and customer (ITIL) issues, understanding user needs, their tools and applications. Key Skills - Essential: Networking LAN/WAN and Wi-Fi. Server Operating Systems. Cloud based telephony (Connex more »

full days – for P1/P2 incidents only) Experience required Minimum 3+ years’ experience of working within a Technology Infrastructure engineer role or similar. ITIL Foundation would be highly desirable. A keen interest & understanding of Infrastructure technologies is advantageous. Training and relevant certification would be provided. Technical Competencies Server Virtualisation more »

Job responsibilities To view the details job description and main responsibilities, please see the attached job description and person specification. Person Specification Qualifications Essential ITIL Foundation Relevant technical HNC/HND or equivalent qualification or the ability to demonstrate equivalent knowledge skills and experience Experience Essential Previous Experience in Supporting more »

able to work flexible hours with the possibility of weekend work. As a successful applicant you will have operational experience of working in an ITIL based IT operations environment, essentially within an IT infrastructure setting. You must have a methodical, yet flexible approach to your work and be able to … street stores too. Person Specification Qualification Essential A Level IT Studies , Diploman in IT , Degree Skills Essential PC Installation , Troubleshooting Windows 10 OS , Networking, ITIL,Clinical Application Support, Office Suite Experience Essential 3 Years IT support , Troubleshooting, Installation/Configuration, Project Experiance, Personnal Essential Must have access to vehicle & British more »

starter attitude with capability of prioritising workload within an assigned schedule. Work experience on various ticketing tools like Jira, SNOW, HP. Understanding of the ITIL Framework and related IT Governance. Operating Systems knowledge: Microsoft Windows (7, 10) Good to have: In House ITIL Certification A Yellow belt Certification No Shift more »

Head of IT and Security, Head of Infrastructure, Infrastructure Manager, IT Manager. Strategy, Management, Decision Making, Cloud, Azure, Infrastructure, IT Security Are you a seasoned Infrastructure and Security Manager, IT Manager, or Head of IT with a passion for driving more »

to BDO Quality service level agreements to provide call handling, ticket and incident management, escalation and first line investigation and resolution in line with ITIL standards and agreed KPI measurements Ensure troubleshooting steps are followed consulting documentation, knowledge base, various support systems and appropriate websites Ensure regular ticket updates to … documentation Work and collaborate with all internal/external teams Provide on-site presence for any relevant IT requirement You'll be someone with: ITIL foundation v3.0 or greater - essential CompTIA N+/A+ Certified - desirable Experience of People Management - desirable CSIP Experience - Desirable Proven customer Service Experience Proven experience more »

using MySQL to resolve incidents and facilitate service requests. Experience and Expertise: Completed GCSEs in Mathematics and English (or equivalent qualifications). Proficient in ITIL processes and well-versed in industry standards and best practices. Demonstrated expertise gained through working in a fast-paced IT support environment. Extensive knowledge of more »

IT Service Manager - Field Based/hybrid Key skills - Service Manager, Account Manager, ITIL A brand-new role for an IT Service Manager/Account Manager. We are currently seeking a dynamic and customer-oriented IT Service Manager or an IT Account Manager to join a Manchester HQ based multi more »