ITIL Jobs in the North West

ITIL (Information Technology Infrastructure Library)
England > North West

The following table provides summary statistics for permanent job vacancies advertised in the North West with a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 7 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 43 51 49
Rank change year-on-year +8 -2 +6
Permanent jobs citing ITIL 470 468 586
As % of all permanent jobs advertised in the North West 4.81% 5.98% 6.26%
As % of the Processes & Methodologies category 5.80% 6.25% 6.57%
Number of salaries quoted 391 332 434
10th Percentile £26,250 £24,250 £24,875
25th Percentile £34,750 £31,763 £33,693
Median annual salary (50th Percentile) £43,500 £43,261 £45,000
Median % change year-on-year +0.55% -3.86% +5.88%
75th Percentile £60,000 £53,750 £56,300
90th Percentile £67,968 £67,500 £68,750
England median annual salary £48,500 £47,500 £47,500
% change year-on-year +2.11% - +5.56%

All Process and Methodology Skills
North West

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 8,098 7,493 8,919
As % of all permanent jobs advertised in the North West 82.89% 95.71% 95.34%
Number of salaries quoted 6,147 3,891 5,293
10th Percentile £27,500 £30,500 £30,000
25th Percentile £37,500 £41,250 £39,000
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +10.53%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £82,500 £81,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

ITIL
Job Vacancy Trend in the North West

Job postings citing ITIL as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for ITIL in the North West

ITIL
Salary Trend in the North West

3-month moving average salary quoted in jobs citing ITIL in the North West.

Salary trend for ITIL in the North West

ITIL
Salary Histogram in the North West

Salary distribution for jobs citing ITIL in the North West over the 6 months to 7 May 2024.

Salary histogram for ITIL in the North West

ITIL
Job Locations in the North West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL within the North West region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Manchester +19 225 £47,500 +5.56% 49
Cheshire -1 95 £40,750 -9.44% 21
Merseyside -12 67 £35,000 -12.50% 6
Lancashire +9 64 £44,274 +0.57% 13
Cumbria +2 12 £36,500 -43.85% 3
ITIL
England

ITIL
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (12.34%) Microsoft Exchange
2 12 (2.55%) SharePoint
3 3 (0.64%) IIS
4 1 (0.21%) Apache
4 1 (0.21%) Confluence
4 1 (0.21%) WebSphere
Applications
1 34 (7.23%) Microsoft Office
2 9 (1.91%) Microsoft Excel
3 6 (1.28%) Microsoft PowerPoint
4 2 (0.43%) MS Visio
Business Applications
1 13 (2.77%) Dynamics CRM
1 13 (2.77%) Infor SunSystems
1 13 (2.77%) iTrent
2 9 (1.91%) SAP CX
2 9 (1.91%) SAP S/4HANA
3 5 (1.06%) NEC Housing
4 3 (0.64%) Oracle ERP
5 2 (0.43%) Unit4 Business World
6 1 (0.21%) Carpe Diem
6 1 (0.21%) Dynamics GP
6 1 (0.21%) Elite 3E
6 1 (0.21%) Remedy ITSM
Cloud Services
1 141 (30.00%) Azure
2 124 (26.38%) Microsoft 365
3 53 (11.28%) AWS
4 37 (7.87%) Entra ID
5 33 (7.02%) IaaS
6 20 (4.26%) Power Platform
7 16 (3.40%) SaaS
8 15 (3.19%) PaaS
9 8 (1.70%) Azure Data Factory
9 8 (1.70%) Azure DevOps
9 8 (1.70%) GCP
9 8 (1.70%) PowerApps
10 7 (1.49%) Power Automate
11 6 (1.28%) OCI
11 6 (1.28%) OneDrive
12 5 (1.06%) Amazon CloudWatch
12 5 (1.06%) Dynamics 365
13 4 (0.85%) Amazon GuardDuty
13 4 (0.85%) Azure AKS
13 4 (0.85%) Azure Synapse Analytics
Communications & Networking
1 53 (11.28%) Firewall
2 51 (10.85%) DNS
3 43 (9.15%) DHCP
4 38 (8.09%) LAN
5 32 (6.81%) WAN
6 23 (4.89%) Network Security
7 18 (3.83%) VPN
8 14 (2.98%) Remote Desktop
8 14 (2.98%) VoIP
9 13 (2.77%) TCP/IP
10 10 (2.13%) Wireless
11 9 (1.91%) SSL
12 8 (1.70%) Wi-Fi
13 7 (1.49%) Intrusion Detection
13 7 (1.49%) WLAN
14 6 (1.28%) VLAN
15 5 (1.06%) VSAN
16 3 (0.64%) Internet
17 2 (0.43%) Cisco IOS
17 2 (0.43%) Cisco ISE
Database & Business Intelligence
1 31 (6.60%) SQL Server
2 15 (3.19%) MySQL
3 13 (2.77%) BusinessObjects
4 10 (2.13%) Data Warehouse
5 7 (1.49%) Oracle Database
6 6 (1.28%) Power BI
7 5 (1.06%) Oracle Database 12c
7 5 (1.06%) PostgreSQL
8 2 (0.43%) Azure SQL Database
8 2 (0.43%) Crystal Reports
8 2 (0.43%) QlikView
8 2 (0.43%) Relational Database
8 2 (0.43%) SQL Server Reporting Services
9 1 (0.21%) Amazon RDS
9 1 (0.21%) Elasticsearch
9 1 (0.21%) MongoDB
Development Applications
1 11 (2.34%) GitLab
2 7 (1.49%) Artifactory
3 5 (1.06%) JIRA
3 5 (1.06%) MSI
4 3 (0.64%) IBM UrbanCode
5 2 (0.43%) SQL Server Management Studio (SSMS)
5 2 (0.43%) Visual Studio
6 1 (0.21%) AdminStudio
6 1 (0.21%) Eclipse
6 1 (0.21%) Git
General
1 167 (35.53%) Social Skills
2 77 (16.38%) Finance
3 46 (9.79%) Analytical Skills
4 42 (8.94%) Public Sector
5 33 (7.02%) Legal
6 27 (5.74%) Law
7 21 (4.47%) Organisational Skills
8 15 (3.19%) Inclusion and Diversity
8 15 (3.19%) Retail
9 11 (2.34%) Presentation Skills
10 7 (1.49%) Banking
10 7 (1.49%) Influencing Skills
10 7 (1.49%) Telecoms
11 6 (1.28%) Manufacturing
12 5 (1.06%) Back Office
12 5 (1.06%) Games
12 5 (1.06%) Local Government
12 5 (1.06%) Police
13 4 (0.85%) Pharmaceutical
14 1 (0.21%) Investment Banking
Job Titles
1 100 (21.28%) Infrastructure Engineer
2 96 (20.43%) Analyst
3 62 (13.19%) Senior
4 46 (9.79%) IT Engineer
5 39 (8.30%) IT Manager
6 38 (8.09%) IT Support
6 38 (8.09%) Service Manager
7 36 (7.66%) Service Analyst
8 34 (7.23%) Support Analyst
9 30 (6.38%) Cloud Engineer
10 24 (5.11%) Support Engineer
11 23 (4.89%) IT Services Manager
12 22 (4.68%) Service Desk Analyst
13 21 (4.47%) Senior Infrastructure Engineer
14 20 (4.26%) Cloud Infrastructure Engineer
14 20 (4.26%) Microsoft 365 Engineer
15 19 (4.04%) IT Analyst
15 19 (4.04%) Lead
16 17 (3.62%) Financial Analyst
17 16 (3.40%) Head of Design
Libraries, Frameworks & Software Standards
1 5 (1.06%) .NET
2 4 (0.85%) React
3 2 (0.43%) CSS
3 2 (0.43%) HTML
3 2 (0.43%) Web Services
4 1 (0.21%) EDI
4 1 (0.21%) Middleware
4 1 (0.21%) RabbitMQ
4 1 (0.21%) SAML
4 1 (0.21%) Software Packaging
Miscellaneous
1 49 (10.43%) Management Information System
2 48 (10.21%) Data Centre
3 33 (7.02%) Public Cloud
4 31 (6.60%) Self-Motivation
5 26 (5.53%) Driving Licence
6 16 (3.40%) Onboarding
7 10 (2.13%) Hybrid Cloud
7 10 (2.13%) iPad
8 9 (1.91%) Smartphone
9 8 (1.70%) Fat Client
9 8 (1.70%) Replication
9 8 (1.70%) Thin Client
10 7 (1.49%) CMDB
11 6 (1.28%) Enterprise Software
11 6 (1.28%) EPoS
11 6 (1.28%) Greenfield Project
12 5 (1.06%) Data Protection Act
12 5 (1.06%) Enterprise Storage
12 5 (1.06%) Security Posture
12 5 (1.06%) Team-Oriented Environment
Operating Systems
1 160 (34.04%) Windows
2 65 (13.83%) Windows Server
3 31 (6.60%) Linux
4 25 (5.32%) Windows 10
5 23 (4.89%) Unix
6 16 (3.40%) Android
7 13 (2.77%) Apple iOS
8 11 (2.34%) Windows Server 2012
9 9 (1.91%) Windows Phone
9 9 (1.91%) Windows Server 2019
10 7 (1.49%) Mac OS
11 6 (1.28%) Windows Server 2016
11 6 (1.28%) Windows Vista
Processes & Methodologies
1 124 (26.38%) Infrastructure Engineering
2 115 (24.47%) Service Management
3 107 (22.77%) Customer Service
4 101 (21.49%) Problem-Solving
5 85 (18.09%) Continuous Improvement
6 84 (17.87%) ITSM
7 82 (17.45%) Service Delivery
8 77 (16.38%) Mentoring
9 68 (14.47%) Change Management
10 62 (13.19%) Project Management
11 61 (12.98%) Coaching
12 55 (11.70%) Migration
13 53 (11.28%) Disaster Recovery
14 51 (10.85%) Stakeholder Management
15 47 (10.00%) Cybersecurity
15 47 (10.00%) Roadmaps
16 44 (9.36%) Agile
17 41 (8.72%) PRINCE2
18 38 (8.09%) Incident Management
19 36 (7.66%) Information Security
Programming Languages
1 33 (7.02%) SQL
2 32 (6.81%) PowerShell
3 9 (1.91%) Swift
3 9 (1.91%) T-SQL
4 8 (1.70%) Python
5 4 (0.85%) Bash
6 3 (0.64%) Groovy
7 2 (0.43%) Data Analysis Expressions
7 2 (0.43%) JavaScript
8 1 (0.21%) Java
8 1 (0.21%) PHP
Qualifications
1 72 (15.32%) Degree
2 27 (5.74%) CISSP
3 26 (5.53%) ITIL Certification
4 23 (4.89%) Microsoft Certification
4 23 (4.89%) Security Cleared
5 18 (3.83%) PMI Certification
6 17 (3.62%) Azure Certification
7 15 (3.19%) CCNA
7 15 (3.19%) Cisco Certification
7 15 (3.19%) SC Cleared
8 14 (2.98%) PMP
9 13 (2.77%) DBS Check
10 11 (2.34%) MCP
11 9 (1.91%) AWS Certification
11 9 (1.91%) ITIL Foundation Certificate
12 8 (1.70%) ISEB
13 7 (1.49%) A+ Certification
13 7 (1.49%) APMP
13 7 (1.49%) PRINCE2 Practitioner
14 6 (1.28%) BPSS Clearance
Quality Assurance & Compliance
1 57 (12.13%) SLA
2 33 (7.02%) ISO/IEC 27001
3 23 (4.89%) Cyber Essentials
4 17 (3.62%) GDPR
5 7 (1.49%) NIST
5 7 (1.49%) QA
6 6 (1.28%) PCI DSS
7 5 (1.06%) Accessibility
7 5 (1.06%) SOC 2
8 4 (0.85%) Cyber Essentials PLUS
8 4 (0.85%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 4 (0.85%) PMO
9 3 (0.64%) ISO 9000
10 2 (0.43%) HIPAA
11 1 (0.21%) Data Quality
11 1 (0.21%) FISMA
11 1 (0.21%) HITRUST
11 1 (0.21%) Sarbanes-Oxley
System Software
1 122 (25.96%) Active Directory
2 43 (9.15%) VMware Infrastructure
3 39 (8.30%) Hyper-V
4 9 (1.91%) Terminal Services
5 8 (1.70%) VMware ESXi
6 7 (1.49%) vSphere
7 6 (1.28%) Firmware
8 3 (0.64%) Virtual Desktop
8 3 (0.64%) Virtual Machines
9 2 (0.43%) Docker
9 2 (0.43%) IAG
10 1 (0.21%) DFS Replication
Systems Management
1 40 (8.51%) Microsoft Intune
2 21 (4.47%) Terraform
3 11 (2.34%) Ansible
4 9 (1.91%) AirWatch
4 9 (1.91%) SCCM
5 8 (1.70%) Jamf Pro
6 7 (1.49%) Systems Management Server (SMS)
7 6 (1.28%) Kubernetes
7 6 (1.28%) Progress Chef
8 5 (1.06%) Nessus
9 4 (0.85%) Autotask
9 4 (0.85%) ZABBIX
10 2 (0.43%) Grafana
10 2 (0.43%) Prometheus
10 2 (0.43%) Single Sign-On
10 2 (0.43%) vRealize
11 1 (0.21%) CSIRT
11 1 (0.21%) FortiGate
11 1 (0.21%) Nagios
Vendors
1 200 (42.55%) Microsoft
2 67 (14.26%) VMware
3 35 (7.45%) Citrix
4 33 (7.02%) ServiceNow
5 32 (6.81%) Cisco
6 25 (5.32%) SAP
7 15 (3.19%) Fortinet
8 13 (2.77%) Infor
9 12 (2.55%) Dynatrace
10 10 (2.13%) BMC
10 10 (2.13%) Dell
10 10 (2.13%) HP
10 10 (2.13%) NetApp
10 10 (2.13%) Oracle
10 10 (2.13%) Splunk
11 9 (1.91%) IBM
11 9 (1.91%) Veeam
12 8 (1.70%) Databricks
13 7 (1.49%) F5
13 7 (1.49%) Rapid7