Customer Experience Jobs in the North of England

126 to 141 of 141 Customer Experience Jobs in the North of England

UC Engineer

Gateshead, Tyne and Wear, North East, United Kingdom
Onecom
highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot be resolved remotely. The UC Engineer completes installation and upgrade projects throughout the UK. You'll be … You have technical accreditation for Gamma Horizon (Vox) portfolio and 8x8 portfolio - You can work on multiple projects at the same time - You have experience in working with ISDN, SIP and diagnostic tools - You demonstrate a positive “can-do” attitude - You have a passionate for customer service - You … have working knowledge of networking technologies What you'll be busy doing: - Attend customer sites throughout the UK to carry out the following: Installation of UC systems and associated applications On-going maintenance and support of UC solutions - Undertake site surveys, audits and system backups - Provide telephone support and more »
Employment Type: Permanent
Salary: £30,000
Posted:

Product & SEO Copywriter

York, North Yorkshire, Yorkshire, United Kingdom
Pavers Ltd
web, email, social and retail channels. This role will suit someone who is passionate about copywriting and loves using new technology to enhance the customer experience. You will be a key member of the brand team, embodying our customer through tone of voice and copy, and will have … brand and products to life! Bonus & Benefits you will receive as our Product & SEO Copywriter: £25,000 to £30,000 per annum dependent on experience Generous Staff Discount Free on-site parking Holiday Entitlement (Increases with service) Company Contribution Pension Access to RetailTRUST (Wellbeing Support) Access to RetailCURE (Financial … the copy and content workload, feeding back into the campaign team regularly and managing expectations. About you A minimum of 2 years product copywriting experience, ideally in Fashion, beauty or lifestyle sectors, freelance or in house Experience using AI tools to develop brand tone of voice Blog writing more »
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support

Cheshire, Marston, Cheshire West and Chester, United Kingdom
Tilt Recruitment
as routing or port definition, audio visual and cyber security would be desirable. Not only will you have excellent technical skills but also excellent customer service and end user experience – we are looking for people who not only want to progress their IT career (lots of opportunity) but … desire to learn and develop and importantly a genuine wish to help and therefore provide the best possible service through IT, delivering a fantastic customer experience. We are looking for someone who has either taken their first AWS exam or is working towards it or alternatively someone who is more »
Employment Type: Permanent
Posted:

Administrator

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Wienerberger
About the Role As an Aftersales Administrator you will be supporting our customers with their queries and making sure that we deliver a positive customer experience. You will be working in a friendly customer support team who investigate and resolve queries for our customers across the UK. You … a full audit trail is documented & the appropriate authorisations are obtained Monday to Friday: 8.30am to 5.00pm About You You will be an experienced customer service professional who is an excellent communicator and enjoys problem solving. You will have good influencing skills and you will enjoy building relationships with … skills Reliability Positive attitude Exposure to Health & Safety in the workplace. Excellent IT skills, with knowledge of Excel, Word, Outlook, Powerpoint Desirable, not essential: experience with SAP. About our Benefits Annual salary up to £23,000 (depending on experience) Professional growth, training, and opportunities to hone your skills more »
Employment Type: Permanent
Salary: £22,000
Posted:

Online Trading Executive

Leeds, England, United Kingdom
Hybrid / WFH Options
Better Placed Ltd - A Sunday Times Top 10 Employer in 2023!
and service offering to stay ahead of the curve within their sector and they give the best product advice possible, adding value to the customer experience. An exciting opportunity has now arisen in their expanding ecommerce team for an ambitious and experienced Online Trading person to join their team. … different creative executions and approaches for campaigns to maximise performance The ideal candidate will have the following skills and experiences: Minimum of 3 years experience within an Ecommerce environment Experience working in a pricing or trading role Highly numerate and proficient in excel and Google Analytics Have a more »
Posted:

Client Support Team Manager

Manchester Area, United Kingdom
Blink
systems, your business is vulnerable. Boosting efficiency Chasing customers for payments is costing businesses time and money and can lead to cash flow issues. Customer convenience Today's business customers deserve a better, more flexible customer experience. Blink gives them the convenience they're after. Being able to … solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client relationships, delve deep into our technology and … data, as required. Ideal Candidate: A strong leadership style that allows for effective management of training and day-to-day activities of the team. Experience managing a team. Keen interest in technology and staying ahead of the curve. A passion for coaching up team members to maximise their potential. more »
Posted:

IT Support Analyst, Newton Aycliffe, UK

Newton Aycliffe, England, United Kingdom
Worldline UK&I
company! We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement and customer experience. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We … technologies quickly and are not afraid to try solving issues yourself You pride yourself on your excellent organizational skills You have strong and proven experience in relationship management, problem solving and communicating (written & oral) effectively with internal and external stakeholders at all levels Perks & Benefits At Worldline you’ll more »
Posted:

Delivery Manager

Manchester Area, United Kingdom
Innova Recruitment
an abundance of talent in Engineering, UX, Digital Analytics and Data. They have a range of squads looking at Marketplace, eCommerce as well as Customer Experiences, with in excess of 50m unique visitors to the site every year. Essential Skills: At least three years working within the delivery of … UX, Analytics) People-focused mindset; you should be someone who enjoys getting the most out of people and get satisfaction from progress Practical Agile experience, and comfortability with multiple methodologies (Scrum, Kanban, Lean, etc) Excellent stakeholder management skills – you should be able to have the hard conversations just as … to hold a conversation around backend services or APIs, for example (not essential, by any means). Understanding of eCommerce journeys or payment gateways Experience managing project budgets effectively In return, you’ll get the opportunity to work with an awesome business who are really going places. Salary is more »
Posted:

Product Support Specialist

Leeds, England, United Kingdom
Clayton Associates Group
and apply themselves. It is a fantastic opportunity for anyone wanting their first role within the industry, offering fast career & technical progression. Role Responsibilities: Customer Support - Troubleshooting technical issues and escalating difficult tickets to senior team members. Providing professional responses to clients regarding issues via phone, email, or support … in product testing activities, including feature testing, regression testing, and end-to-end testing, to identify and report bugs, usability issues, and performance concerns. Experience Needed: Strong problem-solving skills with a passion to deliver outstanding customer experiences Some basic technology experience with an appreciation of software more »
Posted:

Project Manager

Moor Row, Cumbria, North West, United Kingdom
Blue Octopus Recruitment Ltd
join us to successfully manage the allocated multidisciplinary projects and their associated activities from conception through to completion, delivering work that meets project requirements, customer satisfaction and in accordance with Morgan Sindall standards, whilst ensuring Perfect Delivery is achieved. About You With previous experience within a Project Manager … role, youll be educated to degree or HNC/HND level in a relevant technical discipline, together with experience of working and managing contractors within a traditional construction project. With a sound understanding and experience in the application of safety legislation, youll have a good understanding of commercial … building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with more »
Employment Type: Permanent
Posted:

PHP Developer

Manchester, United Kingdom
Colossus Recruitment
UK office PHP MVC MYSQL Javascript Are you a talented PHP Web Developer with a passion for building high-performance websites and delivering exceptional customer experiences? Our client is seeking a Full-Stack PHP Web Developer to join their innovative team. If you thrive in a dynamic environment and … high-performance websites on top of a custom eCommerce App, binding APIs and microservices with beautiful UX/UI to deliver the highest quality customer experience. You will collaborate with a skilled team of back-end developers to enhance the features of a powerful eCommerce Web Application. **Key Responsibilities … client workshops. - Communicating and presenting design decisions. - Supporting and mentoring other developers. - Driving next practices and producing well-commented, syntactically correct code. **Qualifications and Experience:** **Essential:** - 3+ years of Full-Stack PHP Development experience. - Experience building eCommerce websites and delivering high-quality customer experiences. - Proficiency in HTML more »
Employment Type: Permanent
Salary: £38000 - £43000/annum
Posted:

PHP Developer

Manchester, North West, United Kingdom
Hybrid / WFH Options
Colossus Recruitment Limited
UK office PHP MVC MYSQL Javascript Are you a talented PHP Web Developer with a passion for building high-performance websites and delivering exceptional customer experiences? Our client is seeking a Full-Stack PHP Web Developer to join their innovative team. If you thrive in a dynamic environment and … high-performance websites on top of a custom eCommerce App, binding APIs and microservices with beautiful UX/UI to deliver the highest quality customer experience. You will collaborate with a skilled team of back-end developers to enhance the features of a powerful eCommerce Web Application. **Key Responsibilities … client workshops. - Communicating and presenting design decisions. - Supporting and mentoring other developers. - Driving next practices and producing well-commented, syntactically correct code. **Qualifications and Experience:** **Essential:** - 3+ years of Full-Stack PHP Development experience. - Experience building eCommerce websites and delivering high-quality customer experiences. - Proficiency in HTML more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Ecommerce Manager

Manchester, North West, United Kingdom
Nextech Group Limited
will have the chance to lead and manage all aspects of the company's ecommerce initiatives, including website launches and optimizing Shopify for exceptional customer experiences. Key Responsibilities: Plan and execute successful website launches, ensuring seamless operations. Oversee and optimize the Shopify platform for superior user experience and … to boost online sales and engagement. Lead, mentor, and inspire the ecommerce team for high performance and growth. What We're Looking For: Proven experience in ecommerce management, particularly with Shopify and website launches. Strong analytical skills and a results-driven mindset. Excellent leadership and communication abilities. Ability to … thrive in a fast-paced, dynamic environment. Passion for delivering top-notch customer experiences. Why Join Us? Competitive salary of up to £35,000. Central Manchester location, easily accessible by public transport. Work with a talented, collaborative team in a supportive environment. Opportunities for professional development and career growth. more »
Employment Type: Permanent
Salary: £26,000
Posted:

Business Travel Consultant

Manchester, North West, United Kingdom
Hybrid / WFH Options
Recruitment Avenue
or emails, but does require the candidate to be available to take quick action if required. Business Travel Consultant Duties: Provide support and excellent customer service to clients outside of office hours, ensuring clients receive the same outstanding level of service provided by 'the day office . Book all … Monitoring and actioning the GDS queues on a Saturday and/or Sunday. Assisting with some administration duties Complete handovers to provide a seamless customer experience. Essential Requirements: Business Travel experience is essential Fully proficient on a GDS Ideally Sabre Happy to work weekends and evenings remotely. Please … note only suitable candidates from a business travel background with GDS experience will be considered for this post. more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Software Engineer

Manchester Area, United Kingdom
Uniting Cloud
Software Engineer Manchester (hybrid) £50-55,000 plus excellent benefits Join our really strong culture of high quality coding, for creating amazing customer experiences on web and on mobile. The teams are well organised and structured to remove stress and strain daily, allowing engineers to be at their best. … high volumes of small releases every day. If you enjoy pace, but not panic, then this could be for you. Tech skills sought Commercial experience in software development, ideally in large scale enterprises We use c# and golang, typescript and javascript, SQL, linux and any cloud experience would more »
Posted:

Digital Transformation Consultant - Wetherby

Wetherby, West Yorkshire, Yorkshire, United Kingdom
Furza
career. About the client: Our client is a leading provider of digital solutions, empowering organisations with cutting-edge technology to enhance their operations and customer experiences. With a diverse range of services spanning from mobile apps to automation software, our client is dedicated to driving efficiency and innovation across … articulate the clients offering, features, benefits and the markets to which they are to be applied Identify and qualify organisations matching the clients ideal customer profile and values Position and propose the correct product offering to match customer requirements, placing this in the context of the business case … to ensure tasks and projects are completed to a high quality and on time Be diligent, keep accurate records such as bookings, contact reports, customer reviews, project plans and documentation What are they looking for? Passionate about driving efficiency within customer interaction Hardworking, determined individuals who are money more »
Employment Type: Entry level
Salary: £24,000
Posted:
Customer Experience
the North of England
10th Percentile
£24,196
25th Percentile
£27,500
Median
£43,000
75th Percentile
£58,750
90th Percentile
£89,000