101 to 125 of 151 Service Delivery Jobs in the North of England

support providers and suppliers. Infrastructure Management - Provide day to day management and support of K3 Capital Group's IT infrastructure, working with existing IT Service partners. Monitoring of platform performance to ensure service delivery. Implement system upgrades in line with change control requirements. IT Service & Support - Provide … second and third line support to both internal and external IT service teams in order to deliver effective problem resolution. Manage access control for infrastructure and applications in line with company requirements and procedures. Vendor/Supplier Management - Support HGI in delivery of projects, including adherence to project … plans and timescales. Support IT Service desk providers (internal and external) in resolution of support tickets. Escalate support issues to third party experts as required. Information Security: Deliver and maintain Cyber Essentials certification. Monitor K3 Capital Group's M365 security score, identifying opportunities for improvement. Manage Intune configuration and more »

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to … IT assets, and IT workflows and experience working in an IT technical environment Experience as an IT Helpdesk Team Leader or Manager/IT Service Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This … will manage the IT Helpdesk team, developing and assisting members of the IT team Involved in the change management process and develop + deliver Service Level Agreements (SLAs) Have a huge impact on the overall IT strategy at a senior level including the development of increased technical standards and more »

client are a leading utilities and infrastructure business who are going through a period of investment, growth and change. The are looking for a Service Desk Manger to add to their team. As the IT Service Desk Manager, you will play a pivotal role in orchestrating and elevating … our IT support operations. You will be at the helm of a dedicated service desk team, ensuring not only the swift resolution of technical issues but also driving the strategic evolution of our IT support function. By integrating ITIL v4 best practices, you will streamline processes, reinforce service delivery, and heighten user satisfaction across the organisation. Moreover, your hands-on technical expertise will be invaluable for managing a range of platforms and tools, from Microsoft suites to asset management and bespoke internal systems. This role requires a harmonious blend of leadership, technical proficiency, and a continuous more »

Head of Service, British Forces Social Work Service, Cyprus (BFSWS) Salary : £48,000 plus on-call payments Specific Hours : 37.5 hours per week Contract: Full time, permanent Location: British Forces Cyprus (BFC) Base Location: Episkopi, Cyprus Reporting to: Head of Service, British Forces Social Work Service … to include The South Atlantic Islands. On 1st April 2021 included Singapore, British Indian Ocean Territories (BIOT) and Gibraltar. From 1st May 2022 the service expanded to include Brunei and Nepal. On 1st July 2022 we further expanded our services to include Cyprus. While all services are under the … service. As such we have a new opportunity in the Polaris Children Services, British Forces Social Work team in Cyprus for a Head of Service to join our team. Responsibilities The Head of Service will work in accordance with the vision, aims and objectives of the BFSWS, Service more »

to you and you are looking to work within a team with shared goals and doing what it takes to provide the best possible service - then we really want to hear from you. Our IT Project Management team are first class leaders of change bringing digital enhancements to the … achieved using relevant project management methodologies as appropriate. To provide advice and ongoing support for projects under the Digital & Health Informatics vision including post-delivery, such that systems remain effective, secure and available to Trust and the wider health community as needed, including performance reporting and troubleshooting. Support the … or equivalent qualification/experience Desirable PRINCE 2 foundation Knowledge & Experience Essential Significant work experience within the NHS Knowledge of business processes supporting clinical service delivery Substantial experience working with business change or project implementation Experience in delivering technology solutions for critical business activities Sound understanding and operational more »

s convenience. Duties will include: · Working on projects for the installation of IT equipment at customers across the UK, dealing with the whole of service delivery from receiving an order to handover with on-site system sign off with the client · Acting as a single point of contact … completion to achieve a correct and completed installation · Confirming dates and details with clients for each project, ensuring the clients are updated regularly · Managing service delivery and Engineers' calendar/scheduling in projects, surveys, training, snagging, etc We would LOVE to hear from you if you have the more »

more cost-effective process and change to our business services and fee earner community. It has resulted in the creation of the Casualty Innovation & Delivery Team; working alongside IT and a business transformation programme that addresses the way the entire Firm manages its matters and delivers the law. The … Role The Casualty Delivery & Innovation team is looking to expand their team with a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT … to assist with developing each teams requirements, finalising data sets, mapping of workflows and capturing any future requirements to be delivered outside the project. Service delivery Identify opportunities for enhanced service delivery through new ways of working, process efficiency, technology and IT solutions to drive continuous more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »

links to business changes, ensuring the necessary data is provided. Lead efforts in logging, monitoring, and identifying data assets essential for the project's service delivery. Assist in the acquisition, gathering, and management of complex data sets. Provide colleagues with advice and guidance on data literacy and data management. more »

journey. This role is simply pivotal to that journey. The question is, are you the Researcher Support Associate to provide the high level of service delivery to our researcher population? Can you do it? The answer is yes, if you can provide first class administration support to assist … when we move to Manchester Science Park) Is this You? Reporting into the Lead and Senior Associates, youll be experienced in delivering excellent customer service and/or service delivery in a fast-paced administration environment, proficient with using MS Office and CRM systems, passionate about meeting … a range of benefits here at UK Biobank, some of the highlights of those are: 26 days' annual leave (which increases with length of service) plus Bank Holidays Holiday buy scheme (buy up to 1 week of additional leave per year) A paid day off for your birthday (in more »

role with a plethora of company benefits? On offer is the opportunity to perform surveys and inspections, assessing the design, manufacture, and of in-service engineering assets against agreed Codes, Standards, specifications and procedures, using experience and knowledge appropriate for routine solutions. You will be familiar with PSSR/… client management as appropriate, by acting as point of contact to effectively manage client relationships and make recommendations based on client feedback to improve Service Delivery and to help build the business. Produce the deliverable (reports/certificates/documents) within the agreed broad parameters in an appropriate more »

our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »

real impact on the lives of those with learning disabilities ? We have an exciting opportunity for a Team Manager to lead a Supported Living service in Kendal, Lancashire, with a well established charity dedicated to fostering Independence in communities. Benefits: Manageable 28 hour working week for service continuity … committed to empowering vulnerable individuals to live and work independently. We are seeking a dynamic Team Manager to oversee daily operations and ensure exceptional service delivery. Role Responsibilities: Lead and manage a team of Support Workers for adults aged 18+ with learning disabilities and autism. Implement support plans, manage … schedules, and conduct risk assessments. Handle budgeting and financial tasks. Ensure compliance and safe service delivery through team collaboration Ideal Candidate Profile: Previous experience managing similar services and working with individuals with learning disabilities. Flexibility to maintain operational efficiency. Strong leadership, communication, and organisational skills. Positive, solution-oriented more »

Job summary To participate in the provision of a Clinical Pharmacy Service to our member GP Practices defined within the Primary Care Network geographical location. Applicants should have completed 18-month CPPE Pathway course and be an independent prescriber with 2 years experience in primary care. Main duties of … for patients To sustain the future of local Primary Care Practices To be representative and supportive of all practices and lead the design and delivery of new ways of working - Ensuring local GP services are at the heart of the integrated system. We have 31 member practices across Heywood … to implement this appropriately within the workplace Demonstrates understanding of, and contributes to, the workplace vision Demonstrates ability to improve quality within limitations of service Reviews last years progress and develops clear plans to achieve results within priorities set by others Demonstrates ability to motivate self to achieve goals more »

approaches to quality improvement including contractual/performance methods. To drive improvements in quality and safety across the local healthcare economy through influencing provider service development and the monitoring of performance around quality and safety. To provide assurance that the services the ICB commissions fulfil their quality and patient … relation to clinical, risk management and quality assurance processes impacting on internal ICB processes and external/provider organisations processes. To contribute to the delivery of quality strategies and processes to mitigate clinical and patient safety risks and enable understanding of the consequences of non- compliance. Ability to Input … care and local economy to ensure the widest possible participation in the health, social care, and criminal justice agendas to support the development and delivery of strategic objectives. Take responsibility for creating a culture of continuous improvement in clinical services and standards of patient care commissioned to improve the more »

to the development and implementation of research policies, ensuring alignment with organisational and national standards. Additionally, you will work with data reports to optimise service efficiency, provide guidance to investigators, and manage the Governance Team to deliver exceptional support services. About us If you are being interviewed you must … in research support services. You will collaborate with internal and external stakeholders to streamline processes, identify areas for improvement, and implement solutions to enhance service delivery. Additionally, you will work with data reports to monitor service performance, analyse trends, and make data-driven decisions to optimise service … research environment would be advantageous. Special Requirements Essential Able to travel across Trust sites to meet the requirements of the post. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »

Job summary We are looking for an enthusiastic and highly skilled HCPC registered Biomedical Scientist to join our friendly Histopathology team. The Histopathology Service within MFT is based at three sites; Manchester Royal Infirmary, Wythenshawe Hospital, and The Royal Manchester Children's Hospital. The service processes approximately … with ISO 15189 and RCPath standards. Support the Advanced Biomedical Scientists within the department with the day to day management of laboratory staff ensuring service delivery. About us MFT is England's largest NHS Trust with a turnover of £2.6bn & is on a different scale than most other NHS … Evidence of training and supervising staff in tissue dissection Training and Experience Essential Experience of operating, troubleshooting and maintaining complex laboratory equipment Experience in service improvement within pathology. Experience of training BMS and MLA staff. Experience in working towards ISO 15189 standards. Skills and Abilities Essential Ability to work more »

you excel at creating interactive content, videos, infographics, and imagery, this role is perfect for you. Your creative and copywriting skills will support the service delivery team and enhance the client experience. Additionally, you will analyse digital marketing activities, provide insights, recommend actions, and identify opportunities for innovation … package, including: Health Cash plan Life Assurance Up to £15 per month fitness subsidence Hybrid working arrangements Auto Enrolment Pension contributions after 3 months service Birthday Day off VITO Days up to 2 days per holiday year paid volunteering Free Will writing service EAP & Wellbeing services The Company more »

We currently have an opportunity for an Income officer to join our Customer and Communities Team, to provide a joined-up customer focused income service to all tenants, whilst supporting tenant sustainment. You will be required to maximise income collection, ensuring performance indicators and service standards are met … and maintained. Who are we looking for? Excellent customer focus and experience of providing a customer facing service to customers in an arrears recovery or similar role. Ability to translate customer needs into service delivery and to gather, interpret and relay information from them. Negotiation and advisory more »

Engineer to within out IT team in Preston. The role of an ICT 2 nd line Senior Support Engineer is to support the ICT Service Delivery Team Leader within site services, EUC and people management while performing daily duties as a 2nd line support engineer. This position will … be able to work alone as well as work within a team. The ICT 2 nd line Senior Support Engineer will support The ICT Service Delivery Team Leader with customer and team escalations, people management within the Preston office, DPR's and PIP's and take ownership of … EUC support and assist the site services team with resource scheduling for technician site visits when the ICT Service delivery Team Lead is on leave or otherwise unavailable About you Typically, has to have at least three to five years' experience within a similar role Basic understanding and more »

IT Service Desk Analyst Apprentice A leading accountancy and business advisory firm is seeking a talented IT Service Desk Analyst Apprentice. This firm provides crucial advice and solutions to entrepreneurial organizations navigating today's dynamic business landscape. Working closely with Britain's economic engine-ambitious, high-growth businesses … the firm directly advises owners and management teams, helping them fuel the economy. The IT Service Desk Analyst will play a pivotal role in maintaining and advancing the firm's IT infrastructure. Reporting to the IT Hub Lead, the successful candidate will assist in delivering IT support across the … s services and applications are fit for the modern market. Key Responsibilities: * Act as the first point of contact for IT support incidents and service requests. * Record, resolve, and escalate support issues to appropriate teams. * Ensure IT support functions operate within defined KPIs and SLAs. * Collaborate with various departments more »

IT Manager - Hull - £40,000 to £45,000 Principal IT are working with an Microsoft Service Provider based in Hull that are looking for an IT Manager to join their team on a permanent basis. Our client prides themselves or providing a first class IT Service to local … their existing service. In this role you will also play a big part in the smooth running of a successful and busy IT managed service provider. Responsibilities: Work in conjunction with the IT Director, the successful candidate will be responsible for maintaining engineer scheduling, deployment, and prioritisation of work. … contracts of employment working in conjunction with HR, training and have experience of delivering disciplinary procedures. Desirable Skills: Demonstrable track record in managing IT service delivery within an IT Sector/MSP Self-confidence to navigate complex and evolving technology delivered to our customers Experience of managing Continual more »

Trusted Partnership: Establish the company as a competent and trusted provider of Cloud Solutions, driving growth in our monthly billed consumption services. Promotion and Delivery: Promote the company as a provider of tailored Cloud Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with all parties. Customer Engagement: Attend customer meetings to progress and close more »

Liaison with local ICB regarding any practice matters. The successful candidate will benefit from the ability to dedicate all of their working time to service delivery and patient focused activities due to HR, wages and finance functions being retained centrally by the organisation. The practice manager will report … EMIS Web an advantage. Desirable GCSEs or equivalent in Maths and English at grade C or above (or equivalent) is desirable. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name St Helens Rota Address Albion Street Clinic Albion Street St. Helens Merseyside WA10 2HU Employer's website http://sthelensrota.com more »

day-to-day operational basis across both the Oldham and Sheffield sites. To champion best practices and continuous improvement in terms of security and service delivery. Responsibilities: Oversees all activities of the IT department. They determine the company's current and future IT needs and implement systems to meet … on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Service Manager, IT Manager, IT Team Leader, IT Services Manager, IT Systems Manager, IT Director, IT Service Manager, Technical Project Lead, IT Technical Manager more »