Service Delivery Jobs in the North of England

Service Delivery
England > North of England

The following table provides summary statistics for permanent job vacancies advertised in the North of England with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 16 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
16 May 2024
Same period 2023 Same period 2022
Rank 95 137 80
Rank change year-on-year +42 -57 +59
Permanent jobs citing Service Delivery 446 433 695
As % of all permanent jobs advertised in the North of England 2.53% 2.55% 3.83%
As % of the Processes & Methodologies category 3.04% 2.64% 4.08%
Number of salaries quoted 281 241 475
10th Percentile £27,750 £25,004 £24,875
25th Percentile £35,924 £30,138 £30,000
Median annual salary (50th Percentile) £47,500 £49,000 £45,000
Median % change year-on-year -3.06% +8.89% -
75th Percentile £65,000 £67,070 £56,875
90th Percentile £75,000 £77,500 £72,000
England median annual salary £50,000 £52,500 £51,000
% change year-on-year -4.76% +2.94% +2.00%

All Process and Methodology Skills
North of England

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North of England with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,663 16,428 17,043
As % of all permanent jobs advertised in the North of England 83.15% 96.83% 94.02%
Number of salaries quoted 11,257 7,861 10,630
10th Percentile £27,500 £31,250 £29,250
25th Percentile £37,000 £40,000 £38,386
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +5.26%
75th Percentile £65,000 £70,000 £66,250
90th Percentile £80,000 £82,500 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the North of England

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for Service Delivery in the North of England

Service Delivery
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing Service Delivery in the North of England.

Salary trend for Service Delivery in the North of England

Service Delivery
Salary Histogram in the North of England

Salary distribution for jobs citing Service Delivery in the North of England over the 6 months to 16 May 2024.

Salary histogram for Service Delivery in the North of England

Service Delivery
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the North of England region over the 6 months to 16 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +34 246 £50,000 +11.11% 92
Yorkshire +44 161 £47,500 -18.81% 57
North East +9 42 £36,131 +12.91% 19
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (2.91%) Microsoft Exchange
2 9 (2.02%) SharePoint
3 4 (0.90%) CMS
4 3 (0.67%) IIS
5 1 (0.22%) Confluence
Applications
1 24 (5.38%) Microsoft Excel
1 24 (5.38%) Microsoft Office
2 5 (1.12%) Microsoft PowerPoint
3 2 (0.45%) Spreadsheet
4 1 (0.22%) Adobe Creative Suite
4 1 (0.22%) Adobe Illustrator
4 1 (0.22%) Chatbot
4 1 (0.22%) InDesign
4 1 (0.22%) MS Visio
4 1 (0.22%) Photoshop
Business Applications
1 7 (1.57%) NEC Housing
2 5 (1.12%) SAP HCM
3 3 (0.67%) SAP ERP
3 3 (0.67%) SAP HR
3 3 (0.67%) Workday HCM
4 2 (0.45%) Oracle EBS
4 2 (0.45%) Remedy ITSM
5 1 (0.22%) Dynamics GP
5 1 (0.22%) Magento
5 1 (0.22%) Oracle SCM
5 1 (0.22%) Primavera
Cloud Services
1 40 (8.97%) Azure
2 28 (6.28%) Microsoft 365
3 23 (5.16%) Power Platform
4 15 (3.36%) AWS
4 15 (3.36%) SaaS
5 10 (2.24%) PowerApps
6 6 (1.35%) Amazon S3
6 6 (1.35%) IaaS
7 5 (1.12%) Power Automate
8 4 (0.90%) Amazon EC2
8 4 (0.90%) Azure DevOps
8 4 (0.90%) PaaS
9 3 (0.67%) Entra ID
9 3 (0.67%) SuccessFactors
10 2 (0.45%) AWS CloudFormation
10 2 (0.45%) AWS Fargate
10 2 (0.45%) AWS Lambda
10 2 (0.45%) Azure Sentinel
10 2 (0.45%) CloudFront
10 2 (0.45%) Serverless
Communications & Networking
1 33 (7.40%) Firewall
2 25 (5.61%) WAN
3 22 (4.93%) LAN
4 18 (4.04%) Network Security
5 15 (3.36%) Wi-Fi
6 13 (2.91%) Internet
6 13 (2.91%) VPN
7 12 (2.69%) TCP/IP
8 11 (2.47%) VoIP
9 10 (2.24%) WLAN
10 7 (1.57%) SD-WAN
10 7 (1.57%) Wireless
11 6 (1.35%) DHCP
11 6 (1.35%) DNS
12 5 (1.12%) SAN
12 5 (1.12%) VLAN
13 4 (0.90%) NAS
13 4 (0.90%) SSL
13 4 (0.90%) Unified Communications
14 3 (0.67%) MPLS
Database & Business Intelligence
1 13 (2.91%) Power BI
2 12 (2.69%) SQL Server
3 6 (1.35%) Data Warehouse
4 3 (0.67%) MySQL
4 3 (0.67%) RDBMS
4 3 (0.67%) Relational Database
5 2 (0.45%) DynamoDB
5 2 (0.45%) GIS
5 2 (0.45%) Metadata
5 2 (0.45%) MongoDB
5 2 (0.45%) PostgreSQL
5 2 (0.45%) Redis
Development Applications
1 1 (0.22%) JIRA
General
1 189 (42.38%) Social Skills
2 112 (25.11%) Finance
3 48 (10.76%) Public Sector
4 44 (9.87%) Analytical Skills
5 27 (6.05%) Legal
6 24 (5.38%) Organisational Skills
7 21 (4.71%) Law
8 20 (4.48%) Marketing
9 17 (3.81%) Retail
10 16 (3.59%) Inclusion and Diversity
11 11 (2.47%) Local Government
12 7 (1.57%) Financial Institution
12 7 (1.57%) Police
13 6 (1.35%) Manufacturing
13 6 (1.35%) Telecoms
14 5 (1.12%) Aerospace
14 5 (1.12%) Banking
15 2 (0.45%) Games
15 2 (0.45%) Influencing Skills
15 2 (0.45%) Presentation Skills
Job Titles
1 79 (17.71%) Service Manager
2 58 (13.00%) Analyst
3 49 (10.99%) Service Delivery Manager
4 48 (10.76%) Delivery Manager
5 44 (9.87%) IT Manager
6 42 (9.42%) Lead
7 32 (7.17%) Consultant
8 30 (6.73%) IT Support
9 23 (5.16%) Head of IT
9 23 (5.16%) Senior
10 20 (4.48%) Applications Manager
11 18 (4.04%) IT Services Manager
12 17 (3.81%) Architect
13 16 (3.59%) Change Manager
13 16 (3.59%) Implementation Manager
13 16 (3.59%) Junior
13 16 (3.59%) Support Manager
14 15 (3.36%) Head of Design
14 15 (3.36%) IT Engineer
15 14 (3.14%) Support Engineer
Libraries, Frameworks & Software Standards
1 17 (3.81%) EDI
2 6 (1.35%) Flash
3 3 (0.67%) .NET
3 3 (0.67%) .NET Core
3 3 (0.67%) AngularJS
4 2 (0.45%) .NET Framework
4 2 (0.45%) ASP.NET
4 2 (0.45%) AWS CDK
4 2 (0.45%) Node.js
5 1 (0.22%) SAML
Miscellaneous
1 34 (7.62%) Self-Motivation
2 22 (4.93%) Driving Licence
3 18 (4.04%) Data Centre
4 15 (3.36%) Management Information System
5 11 (2.47%) Fat Client
5 11 (2.47%) Product Ownership
5 11 (2.47%) Thin Client
6 10 (2.24%) PMI
7 8 (1.79%) Public Cloud
8 7 (1.57%) Cloud Native
9 5 (1.12%) Low-Code
9 5 (1.12%) Onboarding
9 5 (1.12%) PropTech
9 5 (1.12%) Replication
10 4 (0.90%) Renewable Energy
10 4 (0.90%) Team-Oriented Environment
11 3 (0.67%) Analytical Mindset
11 3 (0.67%) Enterprise Software
11 3 (0.67%) Greenfield Project
11 3 (0.67%) Security Operations Centre
Operating Systems
1 45 (10.09%) Windows
2 16 (3.59%) Windows Server
3 12 (2.69%) Linux
4 10 (2.24%) Windows 10
5 4 (0.90%) Windows Server 2012
6 3 (0.67%) Unix
6 3 (0.67%) Windows Server 2008
7 2 (0.45%) Apple iOS
8 1 (0.22%) Android
8 1 (0.22%) Mac OS
8 1 (0.22%) Windows 7
8 1 (0.22%) Windows Server 2016
8 1 (0.22%) Windows Server 2019
Processes & Methodologies
1 165 (37.00%) ITIL
2 108 (24.22%) Service Management
3 96 (21.52%) Continuous Improvement
4 85 (19.06%) Problem-Solving
5 81 (18.16%) ITSM
6 76 (17.04%) Customer Service
7 73 (16.37%) Project Management
8 72 (16.14%) Change Management
9 66 (14.80%) Agile
10 53 (11.88%) Coaching
11 50 (11.21%) Actionable Insight
12 48 (10.76%) Stakeholder Management
13 45 (10.09%) Mentoring
14 44 (9.87%) Decision-Making
15 39 (8.74%) Service Design
16 37 (8.30%) Line Management
16 37 (8.30%) Roadmaps
17 36 (8.07%) People Management
17 36 (8.07%) Problem Management
18 31 (6.95%) Cybersecurity
Programming Languages
1 24 (5.38%) SQL
2 11 (2.47%) PowerShell
3 7 (1.57%) Python
4 5 (1.12%) VB
5 3 (0.67%) T-SQL
6 2 (0.45%) C#
6 2 (0.45%) Java
7 1 (0.22%) Bash
Qualifications
1 60 (13.45%) Degree
2 39 (8.74%) Security Cleared
3 25 (5.61%) Computer Science Degree
4 23 (5.16%) CISSP
5 18 (4.04%) SC Cleared
6 16 (3.59%) PMI Certification
7 14 (3.14%) Cisco Certification
7 14 (3.14%) ITIL Certification
8 9 (2.02%) CCNA
9 8 (1.79%) Microsoft Certification
10 7 (1.57%) AWS Certification
11 6 (1.35%) AWS Certified Solutions Architect
11 6 (1.35%) MCSE
11 6 (1.35%) PMP
12 5 (1.12%) CCIE
13 4 (0.90%) ITIL Foundation Certificate
13 4 (0.90%) MCP
13 4 (0.90%) MCSA
14 3 (0.67%) CISA
14 3 (0.67%) DBS Check
Quality Assurance & Compliance
1 34 (7.62%) SLA
2 15 (3.36%) GDPR
3 13 (2.91%) ISO/IEC 27001
4 11 (2.47%) Accessibility
4 11 (2.47%) QA
5 10 (2.24%) Cyber Essentials
6 5 (1.12%) Actionable Recommendations
6 5 (1.12%) Cyber Essentials PLUS
6 5 (1.12%) PMO
7 4 (0.90%) NIST
7 4 (0.90%) TickIT
8 3 (0.67%) ISO 9001
9 2 (0.45%) Disclosure Scotland
9 2 (0.45%) GRC
10 1 (0.22%) NEBOSH
10 1 (0.22%) PCI DSS
System Software
1 45 (10.09%) Active Directory
2 11 (2.47%) VMware Infrastructure
3 5 (1.12%) Hyper-V
4 4 (0.90%) vSphere
5 2 (0.45%) Docker
5 2 (0.45%) Firmware
5 2 (0.45%) VMware ESXi
6 1 (0.22%) DFS Replication
6 1 (0.22%) Virtual Machines
Systems Management
1 21 (4.71%) SCCM
2 12 (2.69%) Microsoft Intune
3 6 (1.35%) WSUS
4 4 (0.90%) Kubernetes
5 3 (0.67%) Failover Clustering
5 3 (0.67%) Terraform
6 2 (0.45%) CSIRT
6 2 (0.45%) Progress Chef
7 1 (0.22%) EMC NetWorker
7 1 (0.22%) Nagios
7 1 (0.22%) Single Sign-On
Vendors
1 93 (20.85%) Microsoft
2 31 (6.95%) VMware
3 21 (4.71%) ServiceNow
4 15 (3.36%) Salesforce
5 8 (1.79%) Cisco
5 8 (1.79%) Oracle
6 7 (1.57%) NEC
6 7 (1.57%) SAP
7 5 (1.12%) Adobe
7 5 (1.12%) Apple
7 5 (1.12%) Automation Anywhere
7 5 (1.12%) iManage
7 5 (1.12%) Meraki
8 4 (0.90%) Citrix
8 4 (0.90%) Computacenter
8 4 (0.90%) Remedy
8 4 (0.90%) Veeam
9 3 (0.67%) Workday
10 2 (0.45%) Liquidlogic
10 2 (0.45%) Nexthink