1 to 25 of 60 Service Delivery Jobs in Scotland

of digital tools to capture, share and use information to enhance project/contract delivery. As Project Information Manager, you will be responsible for service delivery of project or contract information management and tactical deployment of project-based technology. The ASTI Framework is a series of large substations more »

career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Service Delivery Manager, supporting delivery of our Subsurface Data Management services to existing Energy customers. We are looking for an experienced Service Delivery Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing … the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword, we are proud of cultivating more »

a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our … materials both physically and electronically Participating in daily cycle counting, reporting any stock discrepancies to Stores Cell Leader Participate in all appropriate stocktaking Preparing delivery paperwork General administration and housekeeping duties Any other duties as required due to business needs QUALIFICATIONS, SKILLS & EXPERIENCE: General High School education (or equivalent more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … employee rates at the on-site restaurant. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation more »

integral part of the sales team, entrusted with managing existing foundry customer accounts, with the responsibility to cultivate and enhance client relationships, ensuring the delivery of exemplary service, sustainable growth, and partnership objectives. You will gain a deep understanding of the customers’ business needs and pain points to … enhance service delivery and to represent the voice of the customer in internally. Candidates will be degree qualified within engineering or business, and have the ability to thrive in a fast-paced, complex environment. Previous account management or project management experience would be highly advantageous and experience in more »

deliver meaningful results that positively transform the largest companies around the globe. About the Role Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit s services to our clients. This position will work closely with vendors (panel suppliers), client hiring managers and cross-functional teams, utilizing … WAND as the VMS to ensure smooth service delivery. What You Will Do CSC is responsible for the day-to-day delivery of Magnit s products/services The CSC must maintain quality client service and day to day operations with a focus on meeting contractual deliverables more »

Coordinator for a 12 month fixed term contract position, located in Aberdeen (Hybrid Working) ROLE The Crewing Coordinator will provide the day-to-day service delivery of planning and execution of all personnel logistics operations relating to their assigned vessels, encompassing all aspects of the mobilisation and demobilisation more »

this reason, we are only able to progress with applications from British nationals. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and … employee rates at the on-site restaurant. Primary role requirements: Responsible for maintaining and promoting highest level of service to the client Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient Responsible for Incident ticket handling, escalation more »

centre for excellence for ground and space-based astronomy we have an opportunity for an Estates Operations and Safety Manager to assist in the delivery of STFCs vision and mission. This is a key role at the STFC Royal Observatory Edinburgh, leading the supportive Estates Services team in the … focussed estates and facilities management service. The role holder will have a high degree of autonomy and principal accountability for the efficient and effective service delivery and the compliant operation of the STFC Estate and technical infrastructure that directly enables research output, including all aspects of built environment … projects resilience, compliance and health and safety. The post-holder will need to be confident managing internal teams and contracted service providers in the delivery of maintenance and facilities services and project delivery with equal composure and efficiency. This is a fast-paced, varied, demanding, and interesting more »

own workload and support that of other team members. Provide remote support for deployed assets as required. Provide technical support activities as part of service delivery provision and to include deployment of new hardware including installation, troubleshooting, problem resolution and maintenance (where applicable). Responds to customer questions more »

opportunity for an experienced IT professional to support general server applications. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to all UK based divisions to successfully enable operational business and operational delivery.This role is responsible for supporting and … effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »

professional to support applications used by our Engineering and Manufacturing functions. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to UK based divisions to successfully enable business operations.This role is responsible for supporting and maintaining the full application … out of hours working. Ensuring operational integrity and compliance covering information security, change management, asset management and software licensing. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »

own workload and support that of other team members. Provide remote support for deployed assets as required. Provide technical support activities as part of service delivery provision and to include deployment of new hardware including installation, troubleshooting, problem resolution and maintenance (where applicable). Responds to customer questions more »

an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: To provide high quality second line … engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery analysts, providing support and … technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures and solutions to defined standards. more »

the corporate data store. You will collaborate with multi-functional teams, develop and enhance technical skills, and work with third-party vendors to optimise service delivery. Additionally, you will support subsurface and exploration functions, maintain data management processes, and adhere to industry standards and governance processes. Requirements Previous data more »

a creative attitude that can work as part of a team? Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or … components that contribute to IT service delivery? Do you want to collaborate and achieve together with committed people to be proud to work for a company that respects its people and is at the forefront of technology? We are looking for a Site Support Engineer to work on … site 5 days a week, Monday through to Friday with scope for out of hours support. You will be responsible for planning and guiding Service delivery, achieving required service levels and customer satisfaction. You will aspire to deliver impeccable service and controls costs. Your experience Be more »

a creative attitude that can work as part of a team? Can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution and/or system management of secure IT solutions, IT infrastructures, application hosting or … components that contribute to IT service delivery? Do you want to collaborate and achieve together with committed people to be proud to work for a company that respects its people and is at the forefront of technology? We are looking for a Site Support Engineer to work on … site 5 days a week, Monday through to Friday with scope for out of hours support. You will be responsible for planning and guiding Service delivery, achieving required service levels and customer satisfaction. You will aspire to deliver impeccable service and controls costs. Your experience Be more »

market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client Service Delivery and Controls Deliver high-quality client service. Adhere to Client Service Delivery agreements and standard operating models. Build strong relationships … profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration more »

Maintenance Engineer Trainee improves the reliability of the Product Line’s equipment assets within the GeoMarket or location. This person reduces the cost of service delivery (CoSD) for the GeoMarket or location. Responsibilities Develop a continuous improvement culture, initiatives and improvement plans in the assigned location or GeoMarket … number, down for failure and work-in-process. Identify new opportunities and develop business cases for projects pertaining to rework and reuse of parts, service level kits and equipment design improvements. Monitor the quality and completeness of data capture by the Computerized Maintenance Management System (CMMS) to drive CoSD more »

Scheduling - Working with the Sales team, and the Project Management Office to resource and schedule upcoming project work Working with Quorum's Head of Service Delivery to help develop and maintain a continuous service improvement plan for Quorum's data managed service customers Work closely with more »

Account Manager with an Air Conditoning biased. This role offers an exciting opportunity to manage key client accounts, oversee health and safety compliance, ensure service delivery excellence, and take ownership of the P&L, WIP and debt. Responsibilities: Manage a portfolio of client accounts, serving as the main … point of contact and building strong, long-term relationships. Understand client requirements and objectives, proactively identifying opportunities to add value and enhance service offerings. Oversee health and safety standards, ensuring compliance with regulations and company policies. Managing a team of air conditioning engineers throughout the central belt. Collaborate with … internal teams and external partners to coordinate service delivery, resolving any issues or challenges that arise. Take ownership of the profit and loss (P&L), WIP and debt for assigned accounts, managing budgets, analysing financial performance, and implementing strategies to drive profitability. Provide regular reports and updates to more »

integral part of the sales team, entrusted with managing existing foundry customer accounts, with the responsibility to cultivate and enhance client relationships, ensuring the delivery of exemplary service, sustainable growth, and partnership objectives. You will gain a deep understanding of the customers’ business needs and pain points to … enhance service delivery and to represent the voice of the customer in internally. Candidates will be degree qualified within engineering or business, and have the ability to thrive in a fast-paced, complex environment. Previous account management or project management experience would be highly advantageous and experience in more »

alternative legal services provider, backed by a prominent law firm, and they're in the midst of an incredible growth phase within their legal service delivery function. In this role, you'll team up with Solutions Managers to ensure seamless client delivery, meeting all requirements within agreed … the go-to guru overseeing all legal project resources, guaranteeing top-notch quality in every output. Plus, you'll collaborate with the Head of Delivery to keep refining their delivery frameworks and services for continuous improvement. We're on the lookout for standout candidates with a knack for more »

a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our … or banking (desirable) Treasury qualification desirable but not essential Strong analytical and problem solving skills Detail oriented and able to work under pressure Customer service oriented, team player and good communication skills Advanced Microsoft skills, particularly Excel What we offer: NOV Offers You Health & Wellbeing: 30 days holiday plus more »