26 to 50 of 51 Service Delivery Jobs in Scotland

Maintenance Engineer Trainee improves the reliability of the Product Line’s equipment assets within the GeoMarket or location. This person reduces the cost of service delivery (CoSD) for the GeoMarket or location. Responsibilities Develop a continuous improvement culture, initiatives and improvement plans in the assigned location or GeoMarket … number, down for failure and work-in-process. Identify new opportunities and develop business cases for projects pertaining to rework and reuse of parts, service level kits and equipment design improvements. Monitor the quality and completeness of data capture by the Computerized Maintenance Management System (CMMS) to drive CoSD more »

Managing and enhancing in-house systems, constantly evolving them to meet our needs. Collaborating with senior staff to optimise routes and schedules for efficient service delivery. Developing and delivering systems projects to enhance our Transport Management Systems. Analysing data to monitor performance and identify opportunities for improvement. Training and … supervising new employees on our systems and processes. Providing reliable business support via various channels, maintaining high standards of service delivery. Required Skills and Qualifications: Degree in Business, Transport Planning, or related field, or equivalent experience. Strong analytical skills with the ability to make recommendations based on data. Excellent more »

this reason, we are only able to progress with applications from British nationals. Primary role requirements: • Responsible for maintaining and promoting highest level of service to the client • Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient more »

your perfect next role. Job requirements The Role You will be responsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »

your perfect next role. Job requirements The Role You will be responsible for the strategic commercial development and operational management of client relationships and service solutions for an agreed portfolio of clients, acting as an ambassador of Aptia at all times. As a Client Director, you will identify and … procedures. Leading the growth of the portfolio of clients’ revenue and contribution lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary more »

the sector. Essential Responsibilities And Duties During the training program, your responsibilities will include: Ensure job deliverables are accurate and delivered on time. Execute service delivery to the customer. Participate in job risk analysis and continual improvement programs. Develop customer contacts to promote company products and services. Ensure more »

Start yours now! Location: Aberdeen Job Summary: The Maintenance Associate is responsible to perform maintenance activities per the Maintenance Program and ensure on-time delivery of equipment in accordance with operational demand. The Maintenance Associate supports initiatives to improve the maintenance-related Cost of Service Delivery (CoSD more »

deliver meaningful results that positively transform the largest companies around the globe. About the Role Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit’s services to our clients. This position will work closely with vendors (panel suppliers), client hiring managers and cross-functional teams, utilizing … WAND as the VMS to ensure smooth service delivery. What You Will Do • CSC is responsible for the day-to-day delivery of Magnit’s products/services • The CSC must maintain quality client service and day to day operations with a focus on meeting contractual deliverables more »

working on projects of varying sizes and complexity, usually in the range of £5m to £25m. You'll take responsibility for end to end service delivery whilst acting as the key client interface and ensuring that projects are delivered on time, to cost and to the appropriate quality. more »

working on projects of varying sizes and complexity, usually in the range of £5m to £25m. You'll take responsibility for end to end service delivery whilst acting as the key client interface and ensuring that projects are delivered on time, to cost and to the appropriate quality. more »

a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our … materials both physically and electronically Participating in daily cycle counting, reporting any stock discrepancies to Stores Cell Leader Participate in all appropriate stocktaking Preparing delivery paperwork General administration and housekeeping duties Any other duties as required due to business needs QUALIFICATIONS, SKILLS & EXPERIENCE: General High School education (or equivalent more »

a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our … or banking (desirable) Treasury qualification desirable but not essential Strong analytical and problem solving skills Detail oriented and able to work under pressure Customer service oriented, team player and good communication skills Advanced Microsoft skills, particularly Excel What we offer: NOV Offers You Health & Wellbeing: 30 days holiday plus more »

the corporate data store. You will collaborate with multi-functional teams, develop and enhance technical skills, and work with third-party vendors to optimise service delivery. Additionally, you will support subsurface and exploration functions, maintain data management processes, and adhere to industry standards and governance processes. Requirements Previous data more »

Coordinator for a 12 month fixed term contract position, located in Aberdeen (Hybrid Working) ROLE The Crewing Coordinator will provide the day-to-day service delivery of planning and execution of all personnel logistics operations relating to their assigned vessels, encompassing all aspects of the mobilisation and demobilisation more »

centre for excellence for ground and space-based astronomy we have an opportunity for an Estates Operations and Safety Manager to assist in the delivery of STFCs vision and mission. This is a key role at the STFC Royal Observatory Edinburgh, leading the supportive Estates Services team in the … focussed estates and facilities management service. The role holder will have a high degree of autonomy and principal accountability for the efficient and effective service delivery and the compliant operation of the STFC Estate and technical infrastructure that directly enables research output, including all aspects of built environment … projects resilience, compliance and health and safety. The post-holder will need to be confident managing internal teams and contracted service providers in the delivery of maintenance and facilities services and project delivery with equal composure and efficiency. This is a fast-paced, varied, demanding, and interesting more »

opportunity for an experienced IT professional to support general server applications. The function sits within the Digital Technology team and is responsible for the delivery and support of application solutions to all UK based divisions to successfully enable operational business and operational delivery.This role is responsible for supporting and … effective maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation, and audit requirements. Lead troubleshooting of all related service issues including management of vendors to ensure service operates as expected. Support the development and implementation of key service level agreements (SLAs … . Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes including planning the release of updates into service in line with technology roadmaps and demand management. Maintain system documentation, support procedures and rota/cover arrangements with actively managed preventative more »

own workload and support that of other team members. Provide remote support for deployed assets as required. Provide technical support activities as part of service delivery provision and to include deployment of new hardware including installation, troubleshooting, problem resolution and maintenance (where applicable). Responds to customer questions more »

an initial 12 FTC ** Role Purpose: To provide high quality second line engineering support to the business, managing calls assigned to the central IT Service Desk, resolving IT calls and service requests within Service Level Targets to the required standards. Accountabilities: To provide high quality second line … engineering support to the business, managing calls assigned to the central IT Service Desk, resolving as many IT calls and service requests as possible within Service Level Targets Act as a single point of contract for the first line service delivery analysts, providing support and … technical expertise, support to system end- users upon escalation, logging, updating and resolving calls within agreed service level targets and escalating to other teams as appropriate to meet business targets. Proactively share knowledge with peers, other team members including creation, updating and documenting procedures and solutions to defined standards. more »

changes Scheduling - Working with the Sales team, and the Project Management Office to resource and schedule upcoming project work Working with Quorums Head of Service Delivery to help develop and maintain a continuous service improvement plan for Quorums data-managed service customers Work closely with the … within the team Responsible for working with the Data and AI Team Leads to drive the adoption of technical solutions and standards, develop new service offerings, and establish best practices for documentation and support Lead Data and AI projects, potentially calling on resources from the wider pool of Data more »

Account Manager with an Air Conditoning biased. This role offers an exciting opportunity to manage key client accounts, oversee health and safety compliance, ensure service delivery excellence, and take ownership of the P&L, WIP and debt. Responsibilities: Manage a portfolio of client accounts, serving as the main … point of contact and building strong, long-term relationships. Understand client requirements and objectives, proactively identifying opportunities to add value and enhance service offerings. Oversee health and safety standards, ensuring compliance with regulations and company policies. Managing a team of air conditioning engineers throughout the central belt. Collaborate with … internal teams and external partners to coordinate service delivery, resolving any issues or challenges that arise. Take ownership of the profit and loss (P&L), WIP and debt for assigned accounts, managing budgets, analysing financial performance, and implementing strategies to drive profitability. Provide regular reports and updates to more »

for team management and will collaborate with departmental heads across numerous areas within the business. You will play a key role in ensuring seamless service delivery to all employees, own and manage the IT process and policy including all area of security and cyber-security. What were looking more »

Manage Service Analyst Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes superior service delivery. Roles Responsibilities Support the … internal software. Facilitating communication between data centres and customers. Coordinating with Managed Service, Technical Services, Internal Service Desk, Development, and Implementation teams through effective communication Meeting operational SLA's Support the Head of Enterprise Operations with daily processing responsibilities, including: Supervising, verifying, and finalising daily processing and batch … both direct and banking partner clients to ensure business. What you'll need Experience within a support background. ITIL Knowledge (V3 or V4) within Service Management. SQL knowledge and Experience, 2012/2014/2019 and SQL Querying Skills Understanding of Relational Databases. PowerShell experience beneficial Sound like something more »

kept exceptionally happy and the Senior IT Engineer plays an extremely important role in doing so, You will handle escalated support requests for the service delivery team and support requests that the junior team are unable to fulfil. Your role: Work on and resolve escalated helpdesk tickets Provide … the client with advanced remote troubleshooting Remote hardware maintenance and support Use of inhouse ticketing system to work on and resolve Helpdesk Tickets and Service Requests Managing, recording and maintain all documentation Reviewing RMM dashboard and apply remediation actions as indicated by our processes Review regularly scheduled/automated … actions as indicated by our processes Assist with project delivery when required Keep clients up to date with the progress of their issue Submit timesheets and expense reports as indicated on their SOPs Mentor the junior service team members Follow all security procedures and keeping an eye out more »

market products Trade matching via electronic platforms and manual confirmations Trade settlement Cash and stock reconciliation. Client, broker, and custodian reporting Key Responsibilities Client Service Delivery and Controls Deliver high-quality client service. Adhere to Client Service Delivery agreements and standard operating models. Build strong relationships … profile of our UK branch Essential skills Product knowledge Strong risk management awareness Accuracy and attention to detail Adaptability to change initiatives Strong client service skills Familiarity with financial markets Please send your CV for immediate consideration more »

offering proactive recommendations and mentoring junior staff members. Role Criteria: +3 years' Technical support experience at 3rd line level +3 years in a Managed Service environment Proficiency in serverless migration Cisco networking expertise (CCNA certification preferred) Coaching and mentoring skills SharePoint migration experience Service delivery background Microsoft … fast-paced environment Benefits: Competitive salary: £35,000 - £42,000 p/a Supportive and inclusive work environment 30 days annual leave, increasing with service 12 days per year personal training allocation LinkedIn Learning account and training plan 5 charity days per year Subsidized gym memberships Private medical insurance more »