Guildford, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2ndLineSupport Engineer - Guildford, Surrey. £30000-£40000 + Microsoft training + Benefits Leading MSP with offices across the South, are looking for a 2ndLineSupport Engineer to work with Public and Private sector clients across the South East. … The position is hybrid based and will join an existing 2ndline team. The 2ndLineSupport Engineer will require: Proven track record working at a 2ndLineSupport Engineer level, with experience working for an MSP … preferred (not essential) Experience in 3rd linesupport beneficial Excellent communication skills and be able to demonstrate the ability to translate technical issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service more »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … linesupport, support technician, technical support engineer. First linesupport, secondline support. more »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … linesupport, support technician, technical support engineer. First linesupport, secondline support. more »
An exciting opportunity has arisen for an IT Support engineer to join my client in West Sussex. This role will see you working within a small team where you will take responsibility for ensuring the reliability of IT systems and direct the support team in their … installation and maintenance of software and hardware Oversee the database of users, network access rights, and Group Policy and Active Directory Required experience: 1st – 2ndlinesupport across a variety of tech including: Windows and Apple OS Office 365 It would be ideal if you … linesupport, support technician, technical support engineer. First linesupport, secondline support. more »
2ndLineSupport Engineer - Hybrid/Reigate - 6 Month Contract - £267.24 Overview: An excellent opportunity has arisen with our client, a global financial services organisation embarking on an exciting transformation journey. We are seeking an experienced 1st/2ndlinesupport … in remediating vulnerabilities within a Microsoft environment: Scanning tools such as Nessus or Qualys 2 years+ of 1st line technical helpdesk environment 2ndline technical support experience Contract Details: £267.24 per day Inside IR35 (Umbrella) 6 month contract Hybrid - 2X Per week in … Reigate 2ndLineSupport Engineer - Hybrid/Reigate - 6 Month Contract - £267.24 more »
IT Support Officer (1st/2ndLineSupport) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2ndline IT assistance across all aspects of … the SME business. As IT support administrator you will support the companies user base at a 1st and 2ndlinesupport level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining … Windows 10 and Windows 11 desktop environment. Provide 1st and 2ndline IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all more »
2ndLineSupport Engineer - Milton Keynes 5 Days per week onsite - £35,000 2ndLineSupport Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLineSupport Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills, * Strong 2ndLinesupport experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »
2ndLineSupport Engineer - Milton Keynes 5 Days per week onsite - £40,000 2ndLineSupport Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLineSupport Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills, * Strong 2ndLinesupport experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »
2ndLine IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2ndLine IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced … 2ndLine IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply Now Built more »
2ndLine Infrastructure Analyst Job Type: Permanent Hours: 37.5 hours per week, Monday to Friday, shift coverage between 08:00 – 18:00 Pattern: Initial onboarding onsite, then becomes hybrid Salary: £30,000 Summary: Join one of Humnize's MSP's in 2ndlinesupport, providing comprehensive incident handling and technology support to our clients. Key Responsibilities: Handle tasks escalated from the 1st linesupport team. Monitor backups and take action on unsuccessful backups. Mentor and support 1st linesupport colleagues. … ability to quickly assess and prioritize tasks. Ability to stay calm under pressure. Working knowledge of working with VM's and providing 1st/2ndline technical support Desirable: Good knowledge of: Microsoft Azure Dictation platforms (Bighand, Diktamen) Partner4Windows/Tikit Oyez forms Mimecast Barracuda more »
Rochester, Medway, Kent, United Kingdom Hybrid / WFH Options
Constant Recruitment Ltd
2ndLineSupport Engineer Rochester Up to £28k Are you looking for a local company to join in a 2ndlineSupport Capacity? Great opportunity to upskill and undertake further training Good progression to 3rd line if required … We are now looking for an experienced 2ndLine Helpdesk Engineer to join the team. You will primarily be responsible for 2ndLine Technical Support and occasional client visits. We believe in investing in our employees, and actively encourage our engineers to more »
2ndLineSupport Analyst - Leighton Buzzard - Consultancy - £30,000 - £35,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2ndLineSupport Analyst to work with several of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £30,000 - £35,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - Leighton Buzzard - Consultancy - £30,000 - £35,000 + Excellent Benefits more »
2ndLineSupport Analyst - Milton Keynes - Consultancy - £30,000 - £35,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2ndLineSupport Analyst to work with several of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £30,000 - £35,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - Milton Keynes - Consultancy - £30,000 - £35,000 + Excellent Benefits more »
2ndLineSupport Analyst - London - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupport Analyst to work with a number of their key clients. Role … Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support Desk ensuring timely resolution … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupport Analyst - London - Consultancy - £35,000 - £40,000 + Excellent Benefits more »
london (orpington), south east england, United Kingdom
Premier Group Recruitment
Role : 2ndLineSupport Analyst 🗺️ Location : Orpington 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2ndLineSupport, Windows Server, Azure My client are expanding and are looking for a 2ndLineSupport Engineer to … for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2ndLineSupport Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to more »
london, south east england, United Kingdom Hybrid / WFH Options
The People Network
1st/2ndLineSupport Analyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupport Analyst to join their newly formed IT Support function. With two UK offices in … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
Support Engineer (2ndline Windows O365 Azure VMWare) Epsom to £45k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. … As a Support Engineer you will provide 2ndlinesupport to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd … Friday (with flexibility around start and finish times). Requirements: You have experience working in a help desk/service desk environment in a 2ndlinesupport function You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange/ more »
Maidenhead, Berkshire, South East, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
SecondLineSupport Engineer (Tier 2) - Windows Server/Networking/Active Directory/Office 365/DHCP/DNS Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2ndLine Service Desk Support Full right to work in UK - Must hold a UK Driving License If you are a 2ndLineSupport Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is … be joining a UK leading MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2ndLine) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through more »
maidenhead, south east england, United Kingdom Hybrid / WFH Options
Searchability (UK)
SecondLineSupport Engineer (Tier 2) Salary is dependent on experience (£28,000 - £34,000) Office based work - across 3 site locations (North/East London) Strong experience across 2ndLine Service Desk Support Full right to work in UK - Must … hold a UK Driving License If you are a 2ndLineSupport Engineer, working in an Managed Service (MSP) environment, or looking to land into this space, then this role is for you! What you will be doing You will be joining a UK leading … MSP, looking to add value to their ever growing and fast paced Service Desk team, as a Tier 2 (2ndLine) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at more »
2ndLinesupport engineer - £35,000 - Oxford I am working with a client who is on the lookout for a 2ndlinesupport hardware engineer in the heart of oxford. You will you will be the eyes and the ears … required : Server administration Solving user problems/answering queries/basic user instruction New user& application setups Day-to-day user/systems support (printer installs, etc.) Web based ‘Manufacturer Knowledge Base’ investigations Providing applications & patches Workstation troubleshooting Training & answering queries (re: MS Office based apps.) In-house … auditing & fact-finding visits. If you are local to the Oxford area apply and we can get a call set up with the team. 2ndLinesupport engineer - £35,000 - Oxford more »
2ndLineSupport Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2ndLineSupport Analyst to join our London based global law firm on a permanent basis. Troubleshoot and … action taken and any resolution respond to emails and tickets/requests in a timely manner Deal with requests escalated by the 1st line team Escalate incidents when appropriate, working closely with the Technical Escalation team members Responsible for new joiner/leaver account process. Set up and … knowledge and understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2ndLineSupport Analyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
Support Engineer, 2ndline, COR5692 If you are a keen, enthusiastic and personable Support Engineer looking for a varied role within a dynamic SME environment, then this is a great opportunity to join a growing, award winning company, with head offices in Basingstoke. … the Support Engineer will provide a true support service to approximately 750 users across multiple sites in the UK, covering 2ndline desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft … UK businesses, varying in size and industry. Benefits: Holiday Pension Training and development What do I need? Solid experience of providing 1st & 2ndline IT support Experience with a variety of Microsoft operating systems, ideally including Windows 10 Experience with Active Directory – new user creation more »
london, south east england, United Kingdom Hybrid / WFH Options
Fitzrovia IT Limited
2ndLineSupport Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … looking for an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st line engineer looking for that next step in their career. This role will include … additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email more »
Senior 2ndLineSupport Engineer - Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider based in Kent. They specialise in providing comprehensive IT Solutions and support to help their clients optimise their … technology infrastructure, enhance productivity and achieve their business goals. As the Senior 2ndLineSupport Engineer you will be responsible for delivering exceptional IT support services to the clients remotely from the Kent offices and onsite when required. You will work closely with … to clients via phone, email, or on-site visits. Provide leadership, training and mentoring to the team. Dealing with any escalations from the 2ndLine Engineer before escalating to the 3rd line team. Diagnose and resolve hardware and software issues, including but not limited more »
Kidlington, Oxfordshire, South East, United Kingdom
Reed Technology
IT Support | Technical Support | 2ndLine | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the … smooth running of the company's business with the minimum of disruption. You will be providing 1st and 2ndlinesupport with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support of Telephone Systems Manage the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Supportmore »