1 to 25 of 191 Service Delivery Jobs in the South East

networking Drive effectiveness, efficiency and continuous improvement using automation. Collaborate with Architecture, Security, Dev teams to ensure effective designs and application of cloud services Delivery HA/DR, Security and compliance strategies Provide technology insight and support to the business and peers. Have the ability to manage tasks to … a good understanding of other Cloud technologies including Azure and AWS. Evangelise topics such as monitoring, performance, and reliability throughout our IT Support and delivery teams Be keen to develop scripting capability and API integration in one or more popular languages. Act as a technical escalation point for the … Service/applications owners to resolve issues swiftly and find root cause and mitigate from happening again had too better improve service(s) we deliver. Understand and work towards a strategy set out by senior management ensuring we adhere to direction and execute tasks based on priority to more »

specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a … travel to customers in Hampshire and the surrounding area. Skills Required: Supporting internal teams and knowledge sharing Reacting quickly to escalations and communications from Service team Managing your daily assigned workload effectively and efficiently Resolving or progressing incidents Maintain service delivery against Key Performance Indicators. Strong knowledge more »

specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a … travel to customers in Hampshire and the surrounding area. Skills Required: Supporting internal teams and knowledge sharing Reacting quickly to escalations and communications from Service team Managing your daily assigned workload effectively and efficiently Resolving or progressing incidents Maintain service delivery against Key Performance Indicators. Strong knowledge more »

IT Operations team is responsible for developing, integrating, operating, and supporting bespoke, commercial and open-source software solutions. You will build and maintain a service roadmap, adapting to the diverse IT requirements of the scientific teams and groups, and building strong internal relationships, both within the IT department and … Head of IT Operations is crucial in ensuring operational excellence, efficiency, and continuous alignment of services with the needs of a dynamic research and service delivery organisation. Your role Key competencies for this role include: Strategic Leadership Define the team's technical goals and align them with EMBL … EBI's overall mission. Determine the team's resource needs and prioritise projects for maximum impact on research infrastructure. Foster a service-oriented mindset within the team, prioritising reliable and user-friendly solutions. Team Development Lead and nurture a diverse team of 16 professionals, cultivating an environment of collaboration more »

. Expertise in Reporting using Excel, Macro, Power BI, or similar database management tools. Experience invoicing and collecting processes. Knowledge and understanding of Professional Service Delivery, Cloud Hosting Operations and Software Licensing. Exceptional communication and interpersonal skills. Ability to act as a mentor and assist in training and more »

. Expertise in Reporting using Excel, Macro, Power BI, or similar database management tools. Experience invoicing and collecting processes. Knowledge and understanding of Professional Service Delivery, Cloud Hosting Operations and Software Licensing. Exceptional communication and interpersonal skills. Ability to act as a mentor and assist in training and more »

our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »

our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT Service Delivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »

to admissions Implementing and monitoring online application systems to ensure efficiency and user-friendliness Coordinating and training admissions staff to ensure consistent and effective service delivery Managing some financial aspects related to enrolment Represent COPC with the upmost professionalism with every interaction Handling of sensitive information with confidentiality … interpersonal skills, maintaining an approachable demeanour to aid a positive first impression and rapport building Customer focused mindset with a commitment to providing exceptional service Problem solving abilities in order to resolve issues independently or collaboratively with colleagues Previous experience in a similar role or a lengthy background within … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run more »

Service Delivery Manager Job Type : Full Time, Permanent Location: Oxford Salary: £30,000 - £40,000 per annum Key Responsibilities You will ensure compliance with standards and regulations related to service provision, including SLA adherence and maintaining quality standards. Collaborate with the operations manager to address concerns and … build and maintain high-performing team and to foster a positive working environment. Co-lead meetings with external entities and internal teams to discuss service issues, progress, and outcomes. Additionally, you will develop and present reports on service delivery performance to top management and the operations manager. … Facilitate effective communication between clients and the service delivery department, ensuring clarity and alignment of customer requirements and expectations. You will ensure that the delivery environment possesses the necessary technical skills and knowledge to meet client needs. Your focus will be on identifying areas for improvement and more »

with leading our team of Technical Co-ordinators to deliver an excellent repairs experience for all our customers. If you are passionate about customer service, are organised, have a strong work ethic and have experience of working with high performing team, adaptable to a fast paced environment - we can … for a confident, high performing individual to join Property Services Reactive Repairs Scheduling team. The purpose of this post is to ensure quality of delivery of repairs within the target time frame and ensure efficient and productive scheduling of our technician's diaries ensuring we are offering our residents … the best repairs service possible. The Successful candidate will need to be IT literate inclusive of Word, Excel and Outlook and be able to multitask and carry out daily admin tasks promptly and efficiently, have an eye for detail, and be a team player. You will work collaboratively with more »

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly). About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »

want to progress and develop their career in a fast-paced tech company. Role Description We are seeking a highly motivated and detail-oriented Service Delivery Analyst to join our dynamic team at eflow Global. The Service Delivery Analyst will play a crucial role in ensuring … the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important to us. We are specifically … the relevant teams internally. Career Progression This role offers a clear career path for growth within the organisation. The progression is as follows: 1) Service Delivery Analyst (Current Role): Focus on mastering onboarding clients and client support Develop expertise in the onboarding process and day-to-day use more »

Technical Service Delivery Manager Chatham up to £45,000 pa This role, joining an international organisation specialising in Telecoms and Mobile Technology, offers the ability to work closely with major client-facing clients, ensuring service, quality and SLA's are achieved. A background in IT, Telecoms, WiFi … Mobile Services, Engineering, Networking etc is essential . The role of Service Delivery Manager includes:- Developing the Service Plans for new projects, as well as upgrading existing clients Creating and maintaining all technical and non-technical documentation for the project Being responsible for all technical communications with … for ensuring any technical issues are managed and discussed with the client, to establish solutions and fixes Collaborating with the Key Account Manager for service issues and contract renewals Being responsible for the delivery of projects, on time and on budget To be considered for the role, you more »

a crucial role in ensuring the successful onboarding of clients onto our platforms, managing multiple onboardings concurrently, and collaborating across departments to deliver exceptional service to our clients. It is NOT essential to have prior experience in Regtech or FinTech. Attitude, team ethic and transferable skills are most important … process and day-to-day support Taking leadership in ensuring project timelines and updates are accurate Building skills to foster good client relationships. 2) Service Delivery Analyst: Focus on mastering onboarding clients and client support Develop expertise in the onboarding process and day-to-day use and support … of the systems 3) Lead Service Delivery Analyst: Provide mentorship and support to peers. Assist in training new team members. Serve as an immediate escalation point for complex issues before involving Senior Analysts. 4) Senior Analyst: Take a leadership role in managing a team of analysts across different more »

Service Desk Technician Chalfont Salary: Up to £25,000 Essential Criteria; Able to work in the UK full time (no sponsorship available). Experience working in an IT/Helpdesk support position, supporting software, hardware, applications (2+ years). Able to travel to Chalfont (five days per week). … Microsoft Office 365 skillset; support, troubleshooting and administration). Are you passionate about technology and dedicated to delivering exceptional support? As part of the Service Delivery Team, you'll play a vital role in supporting the employees by offering technical assistance for TV, radio, streaming, and IT services. … Job Description Accurately logging incidents into the helpdesk. Speaking to customers to handle requests, troubleshooting issues, and ensuring timely resolution of service requests. Operating a switching matrix, you will form part of the transmission chain, ensuring that correct audio sources reach the desired destination. Your technical expertise will be more »

when necessary. Contribute to the development and implementation of IT policies and procedures. Participate in team meetings and provide feedback on ways to improve service delivery. Assist in IT projects, including system upgrades, migrations, and new technology implementations. Stay updated on the latest technology trends and best practices in more »

Services Delivery Project Manager Paints and Performance Coatings category 📍 Hybrid role – 3 days in Slough 12 Months FTC Competitive salary, plus benefits and bonus up to 5% The opportunity: Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and performance coatings for both … Dulux, Cuprinol and Cromadex. They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end process delivery of B to B & B to C elements of the … proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as necessary for a successful delivery. What will my key accountabilities be? Working more »

BI Analyst | Hampshire | £50-60K + Benefits The Company: Join a pioneering service dedicated to simplifying the lives of motorists. Backed by a multinational corporation, they're rewriting the rules to ensure drivers get what they need hassle-free. Their mission is straightforward: to streamline the entire process. … team environment with room for innovation • Backing from a major multinational company The Role: Are you ready to revolutionize the way motorists experience customer service? As a BI & Performance Report Developer , you'll play a pivotal role within our client's Customer Experience Team, contributing to the award-winning … function. Here's what you'll be up to: • Develop, maintain, and optimize reports and dashboards using Power BI • Provide real-time monitoring of service delivery • Collaborate with various teams to define and document metrics • Automate manual data processes to increase productivity • Maintain consistent data models, reporting tools more »

management, acquisition, design, construction, and maintenance in the UK. Job Description Responsible for preparation and effective management of the project producing the overall Project Delivery Plan and associated detailed short term programmes and, where necessary, in conjunction with the Operations/Contracts Manager, making amendments to maintain the overall … at all times that good two-way communication occurs. • Induct all employees on site on the United Way of working ensuring that the contract delivery processes are complied with and adopted into your daily disciplines. • Report areas of opportunity and risk that may impact on the business plan to … Manager. Lead your team by example at all times and ensure that United Living is a centre of excellence. • Responsible for achieving an integrated service delivery for all site activities including but not limited to subcontractor procurement schedules, material requirements, plant requisition, statutory services, co-ordinated design development more »

also be considered. Responsibilities: Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels. Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work. Perform limited maintenance tasks … smooth operation of the data center heating and cooling systems and overall facility. Permit and monitor contract vendors. Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Take daily operational readings of all mechanical … changes for internal works or for vendors.greater than Remove if not required Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed. Key Skills, Requirements and Competencies: Experience in a critical operations environment and/or data center experience preferred, but more »

and quality requirements. Supervising and developing a high performing team that strives for quality, safety, cost and schedule improvements at every opportunity with all delivery partners, challenging and seeking to improve the project deliverables. Working with the client and reporting to the sector manager, responsible for helping to establish … the strategy and delivery for the project. Manage project reporting highlighting key metrics such as revenue and cost, cashflow, profitability, risk, and opportunities as well as other project performance criteria. Review of trends and instigation of action plans to ensure reduction of business exposure and increase in performance. Reporting … of all Heath & Wellbeing, Safety, Environmental and Sustainability statistics across projects inline the company requirements. Delivery of all key project documentation to business at start of project including PEP, PAP, PBP & HASEMP. Liaison with Sector Manager for briefing on project and documentation acceptance. On occasions in partnership with Work more »

a good knowledge of single, three phase and electrical installations will be required Oversee technical maintenance and assist with repair operations to ensure that service delivery is not compromised Undertake investigations and provide reports in relation to customer issues and feedback Review technical information, manuals and processes, updating more »

business to develop whole-life infrastructure asset plans and standards to maximise value from our asset base and deliver growth, key renewals, excellent customer service and support decarbonising aviation. Your core responsibilities will be: Supporting the development of whole-life infrastructure asset plans and asset standards for groups of … assets across the airport. To support Airport requirements for growth, renewals, service delivery and efficiency through accurate asset data analysis and insight. This will form the basis of developing optimised asset management solutions. Support centres of excellence for asset groups, with defined asset owners, who can direct and … data and models to underpin the creation of asset management plans and support decision-making. To work collaboratively with the Airport operational teams, Capital Delivery and IT teams to work in an integrated fashion to support the delivery of capital investment schemes at the airport and realise benefits more »

Network Transformation Team Lead Service Delivery Location: 1 Guildhall Square Salary: £44,263 to £56,021 per annum Full Time, Fixed Term for 24 months Closing Date: Thursday 13 June 2024 Interview Date: To be confirmed Reference: 2708324JF This is an exceptional time to be joining the University … home to some of the worlds leading minds, expanding our knowledge and passing it on to future generations. iSolutions is the Universitys IT support service whose 230+ staff support the delivery of the Universitys research and education activities as well as the usual business operations. We would love more »