76 to 100 of 125 Service Delivery Jobs in the South East

Service Delivery Manager Location - Reading or London Do you want the opportunity to join an exciting team of people who are obsessed with providing exceptional customer contact? We are seeking a high-performing, self-motivated individual who is driven by building exceptional relationships with our customers and delivering … against very strong service delivery methodology and principles. What does the role involve? Responsibility for developing, operating and continually improving services for our customers. Delivering and reporting on KPI’s, SLA’s and other objectives during regular formal Service Reviews with customers. Managing and communicating with key … stakeholders both internally and with the customer or third parties, regarding the service being delivered. Ensuring services are provided in accordance with the customer's contract. Dealing with any issues or challenges that may arise with the day-to-day delivery of the services provided by IPI and more »

adjustments like patching and fault identification to executing extensive equipment and device refreshes, including new installations, decommissions, relocations, and maintenance. Operating in a 24x7x366 service availability model and reporting to the local Service Delivery Manager. Managing control functions. Handling office/workspace installations and decommissions. Managing technology … multitasking skills. Ability to perform under pressure. Thorough understanding of Asset Management Systems. Proficiency in Ticketing Systems. Comprehensive understanding of complex change management and service delivery processes. Capability to mentor and train new team members in all systems, processes, and procedures. Capability to approve and sign off on more »

of growth, innovation, and collaboration. Role Overview: As the Director of Managed Services, you will take ownership of the managed services division, driving exceptional service delivery, customer retention, and business growth. Reporting directly to the CEO, you will be a proactive leader focused on ensuring high-quality service outcomes, building strong customer relationships, and expanding the managed services portfolio. Key Responsibilities: Leadership in Service Delivery : Oversee all managed services operations, focusing on delivering outstanding results and maintaining high standards in customer support and satisfaction. Customer Engagement : Cultivate strong relationships with key clients, proactively addressing their … needs, reducing churn, and maximizing client value. Service Innovation : Develop and refine security offerings, including KnowBe4, Okta, MDR, Rapid7, and CrowdStrike, to meet evolving client needs and industry demands. Compliance and Best Practices : Ensure that managed services align with key standards such as Cyber Essentials and ISO27001, providing independent more »

Competitive salary based on experience NHS Pension scheme Leadership development opportunities Flexible working arrangements **Reporting line:** Clinical Director **Direct Reports:** PCN Operational team, clinical service leads **Location**: Hybrid working with presence across network sites Job description Job responsibilities Key Responsibilities: Strategic Leadership Develop and implement PCN's strategic plan … 3M+ annual budget, including ARRS funding Manage NHS contract requirements and enhanced services Ensure accurate financial reporting and claims submissions Develop business cases for service expansion Monitor practice claims and contractual compliance Operational Delivery Lead PCN-wide service delivery and improvement initiatives Implement clinical governance frameworks more »

Line Support Engineer – Kent – Consultancy - £22,000-£28,000 + Excellent Benefits Overview: An exciting opportunity has arisen with an award-winning IT Managed Service Provider to join as a 1st Line Support Engineer. They are looking for a dynamic and ambitious individual who prides themselves on providing a … high level of delivery and expertise in their performance. The successful candidate will have experience working in a fast-paced environment, be able to work to tight deadlines and be confident in offering excellent customer service. Role & Responsibilities: Responding to inbound calls effectively Logging customer issues, queries and requests … experience in a similar role Previous experience working for a MSP Active Directory MS Windows Office 365 Customer-facing experience Confident working to client Service Level Agreements (SLAs) Experience working in a broader service delivery function Able to confidently support multi-site clients An analytical problem solver more »

WAN, firewalls, databases, and data centres. Monitor services and refine the toolchain to enhance the customer experience. Write and maintain scripts and software for service delivery and automation. Provide third-line support for complex technical issues. Strategy and Project Management: Manage IT projects, including budgets, progress reporting, and … using Ansible for Linux automation. Familiarity with project management and cybersecurity standards (Prince2, ITIL, ISO27001, Cyber Essentials Plus). Positive attitude and excellent customer service skills. Join our dynamic team and contribute to supporting world-leading research and teaching. Apply now to be part of our mission to enhance more »

management. Expertise in Azure is essential, and familiarity with Google Cloud Platform (GCP) would be beneficial. The Platform Engineer role is highly focused on service delivery and will involve liaising with multiple teams across the bank to help deliver optimal solutions. Principal Accountabilities Cloud Infrastructure Development: Design, build more »

assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…). Collaborate closely with the Project Manager and Service Delivery Consultants. Participate in the project progress meetings and proactively identify risk areas. Apply your expertise to deliver high quality consulting services to more »

M365 to drive impactful optimizations that directly affect client success? Excited to join a team where you can mentor , contribute to team growth, enhance service delivery, and advance your own career? Interested in joining one of the UK’s top 100 workplaces, as recognized by The Sunday Times more »

ability to build and maintain relationships across a diverse range of groups. Resilient and able to make sound operational decisions daily. A focus on service delivery and high-quality deliverables. Must be proficient in MS Office and Adobe products. An MOD background would be advantageous more »

Administrator and Cloud Technician. You will have hands on technical experience and will lead and manage a team to ensure effective, efficient and professional service delivery. You will have a strong technical IT background with experience of managing an IT Helpdesk, server and network infrastructure, cybersecurity and cloud services. … + benefits including free lunch, Private Medical Insurance, Health Cash Plan, generous contributory pension scheme, 31 days’ annual leave rising to 36 days with service, continuous professional development and onsite gym. more »

on approach, and make a real impact by championing the importance of digital security at the highest levels. Collaborate and Influence: Partner with external service providers to bring in cutting-edge solutions while ensuring top-tier performance and service delivery. Protect and Defend: Identify cybersecurity risks, mitigate vulnerabilities … skills across network security, system security, application security, and incident response. A talent for managing key vendor relationships, negotiating contracts, and ensuring compliance with service-level agreements. What's in It for You? At our university, we believe in empowering our people. As part of our team, you'll more »

Information (RFIs) Organising handovers and demonstrations once the project has been completed Manage own workload to ensure Small Works remain on programme and advise Service Delivery Manager of available time for other works. Carry out other duties as required by Directors from time to time Support the Maintenance … Manager in delivery of PPM works in line with PPM Engineer job spec when time allows Represent the companyat Client meetings and maintain regular Client communication as necessary Nurture Client and supplier relationships Ensure that all waste isremoved from the site under current waste regulations for all Maintenance works more »

Information (RFIs) Organising handovers and demonstrations once the project has been completed Manage own workload to ensure Small Works remain on programme and advise Service Delivery Manager of available time for other works. Carry out other duties as required by Directors from time to time Support the Maintenance … Manager in delivery of PPM works in line with PPM Engineer job spec when time allows Represent the company at Client meetings and maintain regular Client communication as necessary Nurture Client and supplier relationships Ensure that all waste is removed from the site under current waste regulations for all more »

maintenance checks on critical infrastructure and systems. Implement and enforce operational procedures to enhance performance and reliability. Coordinate with other departments to ensure seamless service delivery and client satisfaction. Assist in the development and training of team members, promoting continuous improvement and skill enhancement. Qualifications: Current or previous more »

to 17:30 Salary : £32,000 - £35,000 p.a Role Purpose: The Managed Services Engineer plays a critical role in facilitating the delivery and onboarding our clients managed support services to new and existing customers. This position ensures the successful deployment of Managed IT Support services, as well as … involves leading the initial implementation, managing small projects, and ensuring customer satisfaction throughout the onboarding process. Key Responsibilities: Lead Managed Services Onboarding: Oversee the delivery and implementation of managed services, ensuring they are executed according to the agreed-upon timescales, technical deployment guides, and customer satisfaction levels. Project Management … the customers requirements. Documentation & Process Customisation: Document customer solutions and tailor core IT processes to support customer systems effectively. Accountability for Metrics: Ensure project delivery dates, gross margin, and time-based utilisation targets are met, along with maintaining high levels of customer satisfaction and timely project completion. Issue Resolution more »

to the Trust and other key stakeholders, playing a key role in developing, maintaining and evolving the Trust's clinical coding systems, processes and service delivery to support the provision of in-depth and quality coding. Be flexible and supportive in extracting clinical information from electronic systems and … case notes. Through teamwork, you will ensure that every aspect of our service meets the rapidly changing needs of our organisation providing quality service to consultants, clinicians and non-clinical colleagues. You will be required to work with operational and corporate teams and clinical portfolios in the development … and delivery of complex coding requirements. This will require analysis, interpretation and resolution of highly complex problems, covering a wide range of clinical and business areas including at a national level. Success will depend on your attention to detail, positive attitude, organisational and problem-solving skills and the ability more »

team, providing critical administrative support to the Head of Sales and Procurement, whereby processing complex orders within a global market, always ensuring tip-top service delivery. If you take great pride in providing a superior service, then please keep reading. Key duties include: - Breaking down quotes and sending more »

Field Service Engineer (Telematics) – Kent and Surrey Salary : £30,000 - £32,000 basic per annum (dependent on experience), with the potential to exceed £40,000 per annum including overtime and bonuses. Hours : Monday – Friday, days (overtime available) Location : Home-Based, Mobile Working (Paid door-to-door), covering Kent and … of our success. In this role, you’ll go beyond solving technical issues; you’ll ensure that our customers receive a seamless and superior service experience. What We Offer We’re offering more than just a job; we’re providing a career path where your growth is as important … vehicle technologies. We are committed to meeting the dynamic needs of fleet operators and vehicle equipment providers. The Role: What You’ll Do Attend service and installation calls within agreed timescales, ensuring top-notch service delivery. Provide accurate and timely information to our field deployment team. Use your more »

Administrator and Cloud Technician. You will have hands on technical experience and will lead and manage a team to ensure effective, efficient and professional service delivery. You will have a strong technical IT background with experience of managing an IT Helpdesk, server and network infrastructure, cybersecurity and cloud services … + benefits including free lunch, Private Medical Insurance, Health Cash Plan, generous contributory pension scheme, 31 days' annual leave rising to 36 days with service, continuous professional development and onsite gym. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. more »

Project Manager (FTC) Tunbridge Wells Role Summary Lead the IT Project management function and develop the IT portfolio and associated programmes, to support the delivery of the IT strategy. Salary: £49,134.40 (pro rata of £61,418 fte) Hours of Work: 28 hours per week Contract: 1 year FTC … Role Specific Responsibilities Develop a governance framework to ensure consistency and quality in the delivery of projects Implement best practice project management standards and methodologies within the organisation Line manage IT project management staff Collaborate within the organisation and coach operational experts on best practice project delivery and … your role. Consider and highlight any risk to the organisation or individuals whilst delivering your role. Consider resident feedback (the resident voice) in all service delivery, using data and insight and actively engaging with residents to understand their needs, views and priorities and tailor services accordingly. This role more »

OVERSEAS Work (3 months rotation). Living expenses are covered when working away £50,000 (TAX FREE) The Technical Service and Support Manager will be responsible for overseeing technical service operations and providing top-tier support to our international clients. This role involves travelling overseas on a three … a strong technical background, excellent problem-solving skills, and the ability to work effectively in diverse cultural environments. Key Responsibilities: Manage and oversee technical service operations for international clients during the three-month rotation. Provide hands-on technical support and troubleshooting for clients, resolving complex issues efficiently. Coordinate with … local and remote teams to ensure seamless service delivery and support. Develop and implement service strategies to improve client satisfaction and operational efficiency. Train and mentor local support staff, enhancing their technical skills and knowledge. Maintain detailed documentation of service activities, including incident reports, service more »

delivering excellent technical support and training, as well as the ability to manage extensive travel across the UK and Ireland to ensure high-quality service delivery. If youre proactive, well-organised and committed to elevating customer satisfaction, wed love to hear from you! Key Responsibilities: Customer Support & Service more »

Microsoft associate or other qualifications Experience of working in a similar role Experience in the IT Services sector Experience of working in an IT service desk team Knowledge of relevant industry Knowledge of technical support process Ability to use MS Word, Excel and Publisher Full driving licence (Manual) Desirable … CRM systems What The Role Looks Like: Provide predominantly 2nd and 3rd line technical support to IT and Unified Communications clients. Ensure high-quality service delivery and regular system updates. Troubleshoot and support managed IT hardware and software solutions. Provision and support Microsoft/Office 365 and core more »

background, and enjoys collaborating with various stakeholders to drive improvement in business processes? Our client is o ne of the UK’s largest Managed Service Providers They are seeking a logical problem solver with a minimum 3 years of exposure to Microsoft Dynamics 365. This role in the Service Delivery Team emphasizes a blend of technical and interpersonal skills, with a focus on Microsoft Dynamics 365 and related business systems. Key Responsibilities Support & Troubleshooting : Provide day-to-day assistance for Microsoft Dynamics 365, resolving issues, and advising on best practices. Data Management : Ensure data integrity, security, and more »