Application Support Analyst
- Hiring Organisation
- Gleeson Homes
- Location
- Sheffield, South Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
Investigate and resolve application incidents, service requests, and access queries Support user administration, permissions, role changes, and system configuration Manage tickets through SysAid and JIRA, maintaining accurate, auditable records Work with business users, IT teams, and third-party suppliers to identify and resolve issues Test system updates, service packs … COINS ERP Knowledge of user access management, integrations, upgrades, or ERP administration Experience using an IT service-management or work-tracking platform; SysAid or JIRA experience is advantageous. Working knowledge of SharePoint, Excel and PowerPoint is also useful. Why join Gleeson? You'll become a trusted partner to colleagues ...