Solihull, England, United Kingdom Hybrid / WFH Options
Fujitsu
SecondLine SDWAN Support Engineer Onsite: Solihull Are you proactive, determined 2ndLine support engineer with proven hand on skills? Can you adapt to new challenges and work flexibly across multiple customer accounts within a large support team? Do you want … your opportunity to shape it for the better. We have a number of roles within the SDWAN team in both Bracknell and Solihull for 2ndline engineers to join our new shared service team and work on 2x exciting central government accounts, both these customer will be … offerings across government and defence industries. Your role will involve direct technical support for all of services in the SST as part of the 2ndLine Team and assist in the day to day operations and duties of the DNS SD-WAN Service. The engineermore »
Solihull, England, United Kingdom Hybrid / WFH Options
Fujitsu
2ndLine WAN Engineer Solihull: On Site Our purpose is to make the world more sustainable by building trust in society through innovation. As a 2ndLine WAN Engineer, you will contribute to this by helping deliver for our customers … and investigating SRX routers as part of 24/7 BAU operations to enable the delivery of secure network. We are looking for a 2ndLine WAN Project Configuration Engineer. The role will involve Configuring SRX series routers to meet tight project deadlines to enable the delivery … of secure network services globally. We need an experienced 2ndLine Network Engineer to join a small team of highly skilled engineers based in Solihull to manage and support a new Juniper Core Network. (MCN) WAN estate. Daily duties will include a mixture project/ more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
2ndLine Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part more »
2ndLine Infrastructure Engineer - M365 AND Microsoft Technologies My client are an energy company on a path to reduce the carbon footprint of large scale energy users. ROLE As a key member of the technical team, you will provide operational support to end users at … email, phone, or face-to-face. Monitor and update the ticketing system to highlight overdue or unresolved tickets. Identify issues and guide first-line support or end users through the necessary steps for resolution. Collaborate with the IT manager and wider technology team to address recurring issues and … implement infrastructure as code. IDEAL CANDIDATE This role will suit a candidate with at least 3 years of technical experience, in a Systems Engineer or similar field. Proven experience in driving best practices within your local team. Good understanding of application and infrastructure monitoring. Good technical background with more »
The Company Syntax Integration is a boutique managed services provider, primarily serving clients in the financial, property, and investment sectors. The Role As a 2ndLine Service Desk Engineer, you will be a single point of contact for our customers, logging and managing all calls more »
Cheltenham, England, United Kingdom Hybrid / WFH Options
Searchability Ltd
SecondLine IT Support EngineerSecondLine IT Support Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the Client: Our client is an established … as well as maintaining the camaraderie that comes with office-based work. Benefits: Healthcare Company Pension Hybrid Working On site parking The SecondLine IT Support Engineer Role: Working as part of a small team of L2 Engineers, you will be a key point of escalation … achieved from their established client base. You will also liaise with L3 Engineers when it comes to escalating more complex technical problems. SecondLine IT Support Engineer Skills: Previous exp... more »
Cheltenham, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
SecondLine IT Support EngineerSecondLine IT Support Engineer - Up to £29,000 + Benefits. Hybrid - Cheltenham Monday - Friday A chance to join an established technical support provider with a growing client base. About the Client: Our client is an established … as well as maintaining the camaraderie that comes with office-based work. Benefits: Healthcare Company Pension Hybrid Working On site parking The SecondLine IT Support Engineer Role: Working as part of a small team of L2 Engineers, you will be a key point of escalation … L3 Engineers when it comes to escalating more complex technical problems. SecondLine IT Support Engineer Skills: Previous experience providing 2ndLine Technical Support Previous MSP Experience (Desirable) Strong knowledge within IT Infrastructure components Strong knowledge of IT Hardware and Software Relevant IT more »
Coalville, Leicestershire, United Kingdom Hybrid / WFH Options
Big Red Recruitment Midlands Ltd
ROLE: SecondLine Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into … join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2ndLine Support team and the successful 2ndLine Support will be responsible for helping support their next generation of … ethos. You will be working with the Resolver Team with a focus on tackling more complicated customer issues passed through from the first line support team as part of a tiered response team to provide efficient assistance to customers. There will be a focus on joining of developing more »
2ndLine Support Engineer2ndLine Support Engineer - Social Messaging Platform - London (Tech stack: 2ndLine Support Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2ndLine … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLine Support Engineer to support their product to these new markets and help enhance this already successful company! These 2nd … of these products in your current role or alternatively through a degree or IT course. Candidates without commercial experience are welcome to apply. All 2ndLine Support Engineer positions come with the following benefits: 30 days holiday (plus 8 UK Bank Holidays). An early more »
London, England, United Kingdom Hybrid / WFH Options
Sereno IT Support
TITLE: Service Desk Engineer (2ndLine) LOCATION: London/remote hybrid HOURS: Monday to Friday: 9am – 6pm SALARY: £35-40K (depending on Experience) 1. Who are Sereno? At Sereno we are looking to shake up the MSP (Managed Service Provider) industry, by utilising the … clients with technical queries over the phone, our ticketing system and online chat. • You will also act as the escalation point for 1st line engineers. • Liaising with clients throughout the lifecycle of the service ticket, ensuring issues are closed off and communicated to clients and providing an excellent … following experience: • Minimum 3 years’ experience as a service desk engineer in an MSP (Managed Service Provider). • Have proven experience resolving 2ndline escalation requests. • Ability to diagnose and resolve hardware or software issues. • Excellent written and verbal communication skills • Prioritising and managing many more »
Bristol, England, United Kingdom Hybrid / WFH Options
Moon Executive Search
Opportunity for an experienced 2ndLine Helpdesk Engineer for a leading Bristol based IT Managed Service Provider. Bristol IT MSP Southwest Client base upto £30k 23 Days holidays + Bank Mon - Fri 0900 - 1730, plus a late shift every 3 weeks of 1330pm - 10pm- which … can be worked remotely. Looking at appoint ASAP Providing 2ndline IT Support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. As a Helpdesk Engineer you must have strong customer service and more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Optoma
logs of usage/faults as required. Test and install new software, hardware, and peripherals within the level of competence. Provide a second-line support role. Provide maintenance of networks, hardware, and software as appropriate to training provided and competence gained. Monitor repair logs and action work as more »
Manchester Area, United Kingdom Hybrid / WFH Options
Understanding Recruitment NFP
Senior 2ndLineEngineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking … for someone with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2ndLine Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the … Senior 2ndLineEngineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid more »
2ndLine Support Engineer - hybrid working (3 days in office or onsite) London Up to £35,000 DOE Fitzrovia IT are a managed service provider, providing businesses with a range of ongoing tailored solutions to increase efficiency, decrease outgoings, minimise system downtime and boost performance. … an experienced helpdesk engineer to join our expanding service desk team. The ideal candidate would be someone that is already in a 2ndline role, or an experienced 1st lineengineer looking for that next step in their career. This role … delivered through additional Fitzrovia services and effective Problem Management. Job Specifications: Experience: background preferable years proven experience in an IT support role (1st/2ndline) of working to an ITIL framework in a service desk capacity Windows Server 2016 – 2022 365 Support for Email, SharePoint, OneDrive more »
Cambridge, England, United Kingdom Hybrid / WFH Options
YourPrime
SecondLine IT Engineer Location … Cambridge - Hybrid Salary: £29,000 per annum Secondline IT engineer - Role Overview: They are seeking to hire a SecondLineEngineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities … best support. Their end-to-end independent technology consultancy helps organizations understand and derive real value from their technology systems and investments. Secondline IT engineer - Principal Duties : • Provide technical support and maintenance for user-based IT hardware and software. • Conduct full diagnostics with end users more »
North London, London, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Job Title: 2ndLineEngineer Location: Islington Salary: Up to £35,000 Benefits: * 25 days Holiday + Bank holiday * Additional leave * Casual dress code * Company events * Cycle to work scheme * Work from home options * Schedule: Monday to Friday Job Description: Join our team at the more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Role : 2ndLineEngineer Location : Bath/Chippenham Salary : £30,000 - £35,000 I am now recruiting an exciting NEW ROLE for a TOP MSP in the Bath/Chippenham area. In this role you will be working with cutting Edge Cloud Infrastructure & Networking Infrastructure … alongside being provided with paid training and a clear-cut progression path - to Projects, Infrastructure & Leadership role. If you are an MSP Engineer looking for a company where you can build a CAREER, this one's for you! Exclusive Benefits: Highly Competitive Annual Salary more »
Chobham, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
1st/2ndLine Support Engineer - £33,000 - Chobham - Amazing Training! Role : 1st/2ndLine Support Engineer Location : Chobham Salary : £27,000 - £33,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up … for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading more »
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Andy File Associates
develop technical knowledge and skillset through formal training, informal training and hands on practical experience. Skills Minimum 2 years experience in a 1st Line role within a service desk environment. Good knowledge of Windows Server, Virtual environments (VMWare), SQL Server, MS Windows, Networking LAN, WAN, VPN and Wireless more »
N3, Finchley, Greater London, United Kingdom Hybrid / WFH Options
YourRecruit (UK)
Are you an experienced 2ndLineEngineer who is keen to further develop your 3rd Line skills? Do you have recent experience of working for an IT Support company (MSP)? Are you keen to progress your career within a fantastic, supportive company who …/or solving problems in environments rich in Windows Server, Exchange, IIS, Cisco Internetworking, VPN's, firewalls, backup systems and more. Responsibilities for the 2ndLine Support Engineer: IT Support relating to technical issues involving Microsoft’s core business applications and operating systems Technical support … of DNS services Working Knowledge of non-Cisco Firewall Technologies Working Knowledge of Wireless Technologies Do you have the required technical knowledge & experience? Engineer with two to four years’ experience as a minimum Minimum 2 years’ experience in the following: Office 365/Microsoft 365 Switching, VLAN, Routing more »
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2ndLine Support Engineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2ndLine Support Engineer to join the team working … existing technical team, managing business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2ndLine Support Engineer will come with specific technical training, but the ideal candidate will be working for an MSP or … Reseller and be used to dealing with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2ndline position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's are met more »
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
In Technology Group
2ndLineEngineer Location: Fully remote Salary: £(phone number removed) (DOE) + excellent benefits + fully remote My client, a leading Managed Service Provider is looking for an experienced 2ndLineEngineer to join their team on a fully remote more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Spider
2ndLine Support Engineer - Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2ndLine Support Engineer to … join their team based in Needham Market, Suffolk. As one of the 2ndLine Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2ndLine Support Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. Managing cloud more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Spider
2ndLine Support Engineer – Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2ndLine Support Engineer to … join their team based in Needham Market, Suffolk. As one of the 2ndLine Support Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the Microsoft server and desktop … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2ndLine Support Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. Managing cloud more »
Havant, Hampshire, South East, United Kingdom Hybrid / WFH Options
Mexa Solutions
pay for your certifications and encourage you to grow your careers with opportunities in the 3rdline support & project delivery teams available. 2ndLine Support Engineer Based near Havant, Hampshire Start ASAP Working with a growing Managed Service Provider £28,000 - £33,000 Required Skills: Excellent experience of providing 2ndline … site visits Ideally experience of working for an IT Service Provider Excellent communication & stakeholder management experience This position would suit a 2ndLine Support Engineer/IT Technician/… Support Technician/Support Analyst, who has strong experience of supporting users at a 2ndline support level, ideally in a Managed Service environment This 2ndLine Support Analyst position is looking to start ASAP, will be based near Havant, Hampshire (40% home based after a short onboarding more »