101 to 125 of 190 Customer Retention Jobs in the UK

for new talented team members who share our values and ambitions. Within your #OneTeam We are looking for a Technical Account Manager for our Customer Services department which provides advice, listens and offers solutions to our customers. Our customer service teams are essential to ensure a service that … meets our quality requirements. The Customer Success entity at OVHcloud is a team of professionals and experts that plays a crucial and central role in supporting our large account customers in the adoption and use of our solutions. As a Technical Account Manager, you will be required to put … your relational and technical skills into practice to help bring customer success: support in getting started with our tools and services, development of operational activity, governance, technical advice on OVHcloud services, and feedback on future needs. Working closely with Customer Success Managers and sales team, the TAM’s more »

Paid Social Manager/Executive Do you have a passion for Paid Advertising across Social platforms, customer management and a strong ability for driving traffic... If so this may be a position below for you! We are partnered with a dynamic data driven marketing company looking for talented a … Management of paid social campaigns across all channels Reporting & Analysis Maximising performance and being commercially away to seek opportunities to scale Account management and customer retention What we need: Experience in paid social campaigns Proven track record of generating ROI Experience in tools such as Meta Ads more »

Paid Search Manager/Executive – Google Shopping Do you have a passion for Paid Advertising across search platforms, strong with customer management and a strong ability for driving traffic... If so this may be a position below for you. We are partnered with a dynamic data driven marketing company … communicate campaign performance and identify areas for improvement. Stay up-to-date on the latest Google Shopping features and best practices. Account management and customer retention What you will bring: Experience in paid media campaigns with Google Shopping Proven track record of generating ROI Experience in tools more »

Paid Search Manager/Executive - Google Shopping - PPC Do you have a passion for Paid Advertising across search platforms, strong with customer management and a strong ability for driving traffic If so this may be a position below for you! We are partnered with a dynamic data driven marketing … communicate campaign performance and identify areas for improvement. Stay up-to-date on the latest Google Shopping features and best practices. Account management and customer retention What we need: Experience in paid media campaigns with Google Shopping Proven track record of generating ROI Experience in tools such more »

implementing sales strategies to a portfolio of dealer groups. The groups retail products provide websites plugin conversion tools, digital marketing, dealer management systems and customer retention solutions into dealers and OEM’s. Office Based – London (2 days a week) £50,000 - £60,000 Basic Salary depending on more »

for in excess of 40 years to businesses like yours and providing the levels of service and support that has seen us achieve high customer retention indeed most of our early customers are still with us so we must be doing something right! We know that what more »

Title: Senior Building Performance Manager [Customer Success] Reports to : Head of Customer Success Location: Remote - London, UK based, Full-Time Bueno is a global company headquartered in Australia. This role will require work flexibility to coordinate across time zones. In your application please include your resume. Cover letters … deep building performance expertise with excellent client management skills to build our SaaS and service business in the EU. The Senior Building Performance Manager [Customer Success] will work closely with the UK Country Manager and Bueno’s cross-functional teams across the world to support our B2B clients, including … repeatable expansion of Bueno in new markets Role-Specific Client Satisfaction - Ensure our satisfaction metrics (e.g. NPS) stay above historical and industry averages. Client Retention - Maintain our target Net Revenue Retention (NRR) by providing exceptional support and driving product adoption. Client Growth - Grow our target NRR more »

within the Incident Business Systems Team, supporting Senior Management, your role involves creating and enhancing new reporting and analysis using various systems to reduce customer detriment and business impact through swift and accurate analysis. Additionally, you'll assist the Incident Manager in building and overseeing the reporting and data … infrastructure for the Next Customer Service Online Operations across our contact centres. What you’ll be doing: Take ownership of report implementation from understanding and clarifying requirements through to development and implementation. Support project with expertise and knowledge of reporting systems advising of best practices and optimum set up … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service – Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and retention more »

within the Incident Business Systems Team, supporting Senior Management, your role involves creating and enhancing new reporting and analysis using various systems to reduce customer detriment and business impact through swift and accurate analysis. Additionally, you'll assist the Incident Manager in building and overseeing the reporting and data … infrastructure for the Next Customer Service Online Operations across our contact centres. What you’ll be doing: Take ownership of report implementation from understanding and clarifying requirements through to development and implementation. Support project with expertise and knowledge of reporting systems advising of best practices and optimum set up … effectively with peers and others, sharing information to contribute to overall success. Results Focused - Engages with the team to achieve and exceed business objectives. Customer Service – Contribute to the delivery of great customer service to ensure the Next brand remains strong and customer recruitment and retention more »

expertise in e-commerce strategies and website management, you will be responsible for optimising our online store's performance, planning trade activities, and enhancing customer engagement. Responsibilities Oversee the day-to-day operations of our US Shopify Website, ensuring smooth functionality, user experience, and performance optimisation. Manage product listings … our external A/B testing agency to plan and execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase … quality, understated luxury jewellery and accessories for themselves or as gifts, for those moments that matter. With a laser-sighted focus on our bullseye customer, Abbott Lyon has successfully disrupted the jewellery market and won market share from well-established competitors. Having delivered 130% growth last year, and done more »

require: Creating innovative solutions, increasing client engagement, sales and upsell opportunities. Implementing new technologies, resulting in improved client outcomes and market competitiveness. Increase client retention through strong relationship building. Demonstrate proficiency in data centre engineering solutions. Familiar with Gate/Waterfall process. If you are a Data Solutions more »

in delivering top-tier services including Networks, Security, Cloud, and Infrastructure Consultancy to mid and large enterprise clients. With a strong focus on client retention and partnership, o... more »

Desirables Microservices Umbraco Azure CI/CD The Company This company have demonstrated their brilliance since they first started with an incredibly high client retention rate. They work on projects with leading banks as well as private sector companies such as the NHS. They also work closely with more »

and explain the benefit these have for a client Use SQL to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Focus on building client relationships and using this to develop their understanding of the Microsoft … Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation, CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer Desired Skills and Experience Data Analyst, Data Analytics, SAS, Python, R, Data Modelling, Google Analytics, Adobe Analytics, Coremetrics, GA, AA, Clustering, Propensity Modelling, Segmentation … CRM, CRM Analytics, Marketing Analyst, Insight Analyst, Growth Analyst, Customer more »

supervision make high judgement calls on ambiguous issues • Dive Deep: develop a deep understanding of our partners research needs and create impactful testing strategies • Customer Obsession - Drive excellence in customer engagement and retention policies About the team The Global Research Operations team: • Leads recruitment and customer engagement initiatives to retain high response rates • Drives customer obsessed solutions to custom testing strategies • Develops visual reporting tools used by cross-team stakeholders • Partners across multiple teams to deep dive into customer data Basic qualifications • 1-2 years of professional non-internship experience (marketing, consumer insights more »

GDPR and the CAN-SPAM Act. Key Responsibilities: Develop and optimise valuable content for communications. Leverage user behaviour data to personalise strategies and maximise customer retention. Collaborate with the Paid Media Specialist to grow lead acquisition and subscriber base. Ensure targeted and accurate database segmentation. Implement a testing strategy … email marketing success and identify performance opportunities. Make data-driven decisions to deliver personalised content at key customer journey points. Develop a client retention strategy to increase customer lifetime value (CLTV). Review and shape the future communication strategy and CRM platform. Experience: Strong understanding of … CRM systems and customer engagement. Experience with WYSIWYG editors, marketing automation, and database segmentation. Basic HTML knowledge. Proficiency with web analytics tools (e.g., Google Analytics). Advanced Excel skills and data-driven insight capability. Experience with A/B testing and digital marketing. Organised, flexible, and capable of managing more »

s most senior Lifestyle Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a … and managing first year renewals. You’ll be passionate about sharing Ten’s service with the world. A successful track record in sales or customer service roles (previous B2C sales experience is a plus) with the following: Strong communication skills with the ability to build rapport and trust with … to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services. Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from more »

and optimise our product portfolio, driving revenue and efficiencies. You will define product features and functionality by creating user stories demonstrating how they drive customer acquisition, retention, engagement and satisfaction. You will define end-to-end requirement specs and workflows together with internal stakeholders and third-party … product roadmap, on time and within budget. Develop a deep understanding of our customers, and our competitors, to identify and evaluate opportunities which drives customer acquisition and retention, engagement and satisfaction. Identify, scope and define functional and technical requirements for new platform launches and product features, including more »

client requirements and collaborate with relevant teams to include necessary information to enhance the firm's profile and win new business. • Work to improve customer satisfaction and retention, promptly addressing client concerns and communicating project updates or changes. • Collaborate with the legal team heads and finance department more »

and operational challenges and provide expert recommendations through workshops and data analysis. Analyse research and data to identify trends and opportunities for revenue growth, customer acquisition, and retention. Prepare client-facing reports and deliver presentations to senior management, effectively communicating key findings and recommendations. Contribute to business development efforts … results Proven experience devising and implementing data growth strategies (acquisition, retention, subscription upsell etc.) Experience in designing and implementing email automations and customer journeys to drive increases in engagement or revenue generation Experience constructing and presenting easily-digestible reports on campaign activity, with recommendations on future enhancements more »

for constant improvement. Why Prospa? As the agency has progressed, we now house 3 core internal teams across Paid Social, Paid Search and Retention to grow brands from all aspects. Paid Social is a crucial arm of any brands acquisition strategy and this role offers the opportunity to … currently spending up to £100K+ in monthly budgets, with opportunities to scale further. Develop and retain a leading portfolio of exciting DTC brands. Client retention is the foundation for agency growth and we take it seriously. Lead, support and develop a team of 2 Paid Social Executives more »

for constant improvement. Why Prospa? As the agency has progressed, we now house 3 core internal teams across Paid Social, Paid Search and Retention to grow brands from all aspects. Paid Search is a crucial arm of any brands acquisition strategy and this role offers the opportunity to … currently spending up to £50K+ in monthly budgets, with opportunities to scale further.. Develop and retain a leading portfolio of exciting DTC brands. Client retention is the foundation for agency growth and we take it seriously. Lead, support and develop a team of 1 Paid Search Executives. We more »

advantage Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project management skills Excellent communication skills Attention to detail & problem solving Customer service and administration skills Ability to work using own initiative & team player Service & Aftersales Manager - Responsibilities Improve the quality of customer service and … retention of customers Monitor warranty claim submissions and requisite credits and take action as required To control service stocks at a level commensurate with profit requirements To maximise departmental profitability through the sale of labour, parts, accessories, & other products Work closely with the service team for our direct … to deliver a first class service Ensure all clerical functions within the department are carried out in accordance with stated policies, e.g. Warranty claims, customer follow ups, workshop loading, estimating, invoicing, daily operating controls, stock ordering, parts returns surcharges Dealing with queries & providing resolutions Ensure the necessary improvements and more »

for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Measured variables include:Safety and Quality requirements and standards, Customer communication, portfolio retention and renewal, Business productivity & cost management and … debts including follow-up actions Deliver repair sales targets as determined by the Regional Director Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency Manage and follow-up actions of customer claims and … complaints Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist Manage chargeable more »

CRM are leading Sage Business Partners with a focus on providing high-impact ERP, Accounting and CRM solutions across the UK. With an impressive customer base that includes over 350 Sage 200 and Sage Intacct clients we have established a strong reputation for delivering excellent technology solutions, backed up … by outstanding customer service. With established development, support, implementation and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of Sage mid-market business systems. We are currently seeking an enthusiastic and driven person to join our Account Management team and … s products and services continue to have a positive impact and help user organisations realise their ambitions. We will expect you to maximise client retention by ensuring clients are well supported, and also to seek out upsell and cross-sell opportunities within our client base, developing revenue opportunities more »