126 to 145 of 145 Customer Retention Jobs in the UK

and repairing commercial ware washing equipment, including under-counter, pass-through, and rack conveyor dishwashers. Your primary objective is to ensure excellent service quality, customer satisfaction , and retention while maximizing profitability. You will perform on-site installations, diagnose, and resolve technical issues, and generate detailed service reports. … Following company protocols, you will collaborate with the technical team, share informat ion, and make recommendations based on customer requirements. Ownership of goals and targets, such as response times, first-time fix rates, customer satisfaction, stock management, productivity, and teamwork, will be essential to your success in this more »

delivery of technical services to a high end commercial site. You will be a key member of a successful team working closely with the customer to ensure tge clients receive the highest level of service. Responsibilities: Manage technical service delivery to clients, ensuring high quality and timely delivery of … services Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention Manage technical resources, including staff and contractors, to ensure that they are effectively utilized Identify and implement service improvement initiatives to enhance service delivery quality and efficiency Monitor and report on service delivery metrics more »

will identify opportunities to up-sell products and services, meeting agreed revenue targets. You will be working closely with internal teams to ensure high customer satisfaction and retention, conducting regular business reviews and provide advice on best practices! Sounds interesting...what are they looking for?? .. Skills and … Experience: Proven experience as an Key Account Manager or a similar role Track record of achieving revenue and retention targets. Excellent communication skills. Strong problem-solving abilities.If this is for you then you should apply today! If you know someone else who may be suitable, please pass on more »

customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of customer service. Providing a consistent approach while working under your own initiative, with minimal supervision, and offering our customers the highest levels of service possible. … value to the services provided and achieving first-time fixes, leading to reduced breakdown times, lower costs to customers, reduction in invoice queries, gaining customer satisfaction and retention while helping to achieve market leadership. Having commercial awareness and an ability to recognise, promote and pursue new opportunities more »

They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »

Hackney (London Fields) Salary up to £38,000 depending on experience. The role We are looking for a CRM Executive to join our Retention marketing agency. You will be working with the CRM Manager and a team of copywriters and designers to deliver world-class email & SMS marketing … including strategy, campaign building, flow implementation and lead collection via popups. You will have experience using email marketing to increase brand engagement, loyalty and customer retention. You will implement best practices and strategies within email marketing, e-commerce, lifecycle, and funnel optimisation methodologies to drive performance for clients across … their team. Responsibilities Support lifecycle strategy and execution for clients on email and SMS, delivering results that drive engagement, repeat purchases, cross sell, retention, and lifetime value (LTV) Build and execute targeted email campaigns that drive engagement and retention across CRM channels Assist the CRM Manager more »

Client Director – Qualitative Research Medium sized Global Research agency Flexible working/option to work fully remote within the UK Work directly with the MD of Qualitative Research to grow the offering About the company This Global research agency is more »

Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights more »

new business opportunities and establish relationships with potential clients through networking, cold calling, and other lead generation activities. Nurture existing client relationships to maximize customer satisfaction and retention. Collaborate with marketing and product development teams to develop effective sales strategies and promotional campaigns. Monitor market trends, competitor activities, and … customer feedback to identify opportunities for growth and innovation. Prepare and present sales forecasts, reports, and performance metrics to senior management. Ensure compliance with company policies, procedures, and ethical standards in all sales activities. Stay updated on industry developments and best practices to maintain a competitive edge in the … market. What we are looking for: Understand customer business objectives and map these to relevant technology solutions. Enthusiastic and self-motivated. Ability to handle multiple tasks and workflows simultaneously, even as requirements and priorities change. Proven experience as a Sales Manager or in a similar role, in the IT more »

commitment to becoming the #1 IT MSP for SMEs in the UK, keeping our clients at the forefront of modern technology whilst delivering exceptional customer service. Our wide selection of services includes IT support, cybersecurity, cloud solutions, and more, all geared towards helping clients achieve their goals and grow … there! You could potentially be the latest addition to our supportive network as our new Account Manager. If you are confident at providing excellent customer service, this could be the perfect opportunity for you. Provided you have a genuine interest and enthusiasm for IT, we can offer you the … focus on building strong relationships with our clients by adding value wherever possible. Thanks to this approach, were able to boast a 97% client retention rate, giving each one the confidence to refer us onwards. Working with our Account Director, youll be required to: Build productive and profitable more »

commerce fulfilment revolution. Their innovative platform empowers merchants with a full suite of solutions to optimize transit times, reduce shipping costs, and deliver exceptional customer experiences. They are a passionate and collaborative team, dedicated to helping their clients thrive in the ever-evolving world of online commerce. Ideal Candidate … power of our platform. Partnering with clients to understand their unique needs and provide customized solutions. Building long-term, successful relationships that drive client retention and expansion. The 'Why' Make a real difference - empower ambitious entrepreneurs to achieve their e-commerce goals. Be part of a passionate and more »

efficient, and professional manner. It is an operational role, leading, monitoring, and supervising delivery teams. It will require first response to ad-hoc and customer requests , forging a link to delivery and management personnel.? The S ervice Delivery Managers focus is on keeping clients satisfied with the company's … and ensure quality and timeliness of their works are adhered, as well as own schedule of work.? Play an active role in the client retention programme for the Grounds Division.? Support the review and improvement of processes and activities, through the provision of accurate and insightful data.? Be more »

the print and film industry based in Watford are looking for a Bilingual German/English speaking Account Coordinator to join their busy, successful, Customer Care Team. If you are a German speaking Customer service or business administration professional with query and conflict resolution skills that is able … addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth. Monitor service, equipment, and consumable contracts to ensure execution of Terms & Conditions, including profitability approved by the business. Evaluate the customer … and stakeholders. This includes, but not limited to, Service, Invoicing, Implementation, Contracts, Incident Handling, Engineering, and Credit and Collections. Align with Sales team on customer expectations, growth, and retention strategies. An emphasis on driving a positive experience with both new and current equipment and assisting Sales. Collaborate more »

Manager - HealthTech will be varied however the key duties and responsibilities are as follows: 1. To grow the HealthTech target markets by leading the customer journey, from both a digital and face to face perspective. Manage the end to end customer journey from identification to long term customer more »

work over long hours. The experience we need: We're seeking an experienced Client Manager with a proven track record in client success, retention, and upselling. The ideal candidate will have: At least 3 years of experience as a client manager in a digital marketing agency, preferably in … tasks. More About the Company: Working as part of a client-focused model which revolves around three key stakeholders: Client Managers: Responsible for client retention and satisfaction. Project Managers: Ensuring effective project delivery and profitability. SEO Strategists: Driving results by setting and achieving KPIs with clients. Operating in more »

and expanding relationships with existing clients. You will leverage your understanding of Salesforce solutions to identify business opportunities and provide tailored solutions to meet customer needs. Responsibilities Develop and implement a strategic sales plan to achieve revenue targets and drive business growth. Engage with C-level executives and key … decision-makers to understand their business challenges and objectives. Conduct compelling product demonstrations and presentations tailored to customer needs. Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Lead the contract negotiation process, ensuring favorable terms and closing deals to meet or exceed more »

Key Responsibilities: Lead and manage a team of service technicians, ensuring timely and effective completion of service contracts. Maintain strong relationships with clients, ensuring customer satisfaction and retention. Grow the service division to achieve personal and business goals, with resources available to help achieve plans. Future opportunity for career … a service management role, ideally within the refrigeration , HVACR or Process Engineering sector. Excellent leadership and team management skills. Ability to effectively deliver on customer expectations. Strong communication skills and customer-focused approach. Package: £60K-£65K Car/Allowance £6,500 Bonus up to 15% 26 Holidays Private more »

yourself as a critical driver of the company’s success. Your focus will be fixed on generating high levels of new business, improving client retention and growing your own client book. At the same time, you’ll leverage your thorough understanding of the technology focus, to position yourself … to” person for insurance solutions. You’ll be joining a proven, thriving and fast-growing independent commercial insurance broker. This team of high-level customer-focused problem solvers, innovators, creative thinkers and risk profilers provides ‘best in class’ insurance solutions. You will be meeting and building relationships with senior … everything they do. In addition to an exciting base salary, there’s a highly rewarding incentive package (including best in class commission for client retention and opportunities to grow your own book of clients), a generous benefits package and holiday provision and hybrid working flexibility. Please apply for more »

seeking a dynamic Senior Account Manager to join their team. In this multifaceted role, you will be responsible for building and maintaining a robust customer base while also actively driving new business opportunities. The organisation serves a diverse client portfolio, including SMBs, Corporates, Enterprises, and Public Sector entities, ensuring … attractive OTE structure, ongoing learning and development and a full benefits package. If you are passionate about driving business success, adept at both client retention and new business generation, seize this opportunity today. Apply now or get in touch with Owen at Aztrum for additional details. more »

Chief Data Officers and senior management teams. From initial data consultancy services to evolving into multiyear data managed service relationships, our impressive 98% client retention rate underscores our commitment to excellence. The team combines consultancy & services led Enterprise sales and pre sales talent supported by an experienced executive … the relationship by continually seeking fresh client challenges to overcome. Required Experience The ideal candidate should demonstrate a relentless desire to excel in a customer-first sales environment, including: • Solid track record of executive-level selling based on business priorities and outcomes • Proven success in winning new clients through more »