51 to 75 of 88 Customer Retention Jobs in the UK

business Building strong relationships with clients Booking and managing client meetings to understand project needs Communicating the value of our service Supporting client retention and identifying upsell opportunities What’s in it for you? £40K base - Year 1 OTE 60k plus uncapped commission. Hybrid working - 3 days ...

strategic relationship builder who thrives at the intersection of commercial growth and deep customer partnership? Do you want to not only own the most valuable accounts but also impact and influence internal practices and team members? Famly is looking for a Senior Key Account Manager to drive expansion, retention … development of other KAMs. Solutions-focused and positive, you thrive in a fast-paced environment - skilfully navigating opportunities to accelerate commercial growth and deepen customer love at every turn. You’re not only a master of relationship management and growth - you’re also a driving force behind team excellence ...

strategic relationship builder who thrives at the intersection of commercial growth and deep customer partnership? Do you want to not only own the most valuable accounts but also impact and influence internal practices and team members? Famly is looking for a Senior Key Account Manager to drive expansion, retention … development of other KAMs. Solutions-focused and positive, you thrive in a fast-paced environment - skilfully navigating opportunities to accelerate commercial growth and deepen customer love at every turn. You’re not only a master of relationship management and growth - you’re also a driving force behind team excellence ...

grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base. We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they … investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter. Role Overview: You will be responsible for managing and growing ...

Outside IR35 | 3-Month Contract We’re partnering with a well-known consumer brand that’s on a mission to deepen its understanding of customer behaviour and optimise marketing performance. They’re scaling fast and are looking for a Marketing Data Analyst to help the team better understand customer … with marketing leaders to drive commercial impact. The Project: Partner closely with the Marketing and Growth teams to tackle complex commercial challenges that drive customer acquisition and retention Analyse customer and campaign data to uncover actionable insights and growth opportunities Build and maintain Looker dashboards ...

Outside IR35 | 3-Month Contract We’re partnering with a well-known consumer brand that’s on a mission to deepen its understanding of customer behaviour and optimise marketing performance. They’re scaling fast and are looking for a Marketing Data Analyst to help the team better understand customer … with marketing leaders to drive commercial impact. The Project: Partner closely with the Marketing and Growth teams to tackle complex commercial challenges that drive customer acquisition and retention Analyse customer and campaign data to uncover actionable insights and growth opportunities Build and maintain Looker dashboards ...

benefits Bristol- UK A rare opportunity to join a leading IT Soltuions provider, this company are pioneering with their technology yet offer first class customer support and retention. Currently and due to expansion they have a role for an experienced BDM to take their existing portfolio of leading solutions ...

relationships with key business client. This is a fantastic opportunity to join a forward-thinking organisation that has recently restructured its operations and customer support functions to enhance client experience and long-term success. In this role, youll take ownership of a portfolio of corporate clients, managing the full … customer lifecycle from post-sale onboarding through to long-term relationship development. Youll play a key role in ensuring clients receive measurable value from their investment, while identifying opportunities for growth, optimisation, and deeper engagement. Key Responsibilities Client Onboarding & Implementation Lead the end-to-end onboarding process ...

Data Science projects within the data team, with the idea to work towards people management. You'll play a key part in shaping how customer data informs decision-making at scale. Key Responsibilities Lead and develop a team of data scientists, providing technical guidance and strategic direction. Partner with … senior stakeholders to identify opportunities for data-driven improvement in customer engagement, retention, and product experience. Oversee the design, development, and delivery of advanced analytical models and insights that support business growth. Translate complex data into clear, actionable recommendations that drive commercial impact. Collaborate closely with ...

Data Science projects within the data team, with the idea to work towards people management. You'll play a key part in shaping how customer data informs decision-making at scale. Key Responsibilities Lead and develop a team of data scientists, providing technical guidance and strategic direction. Partner with … senior stakeholders to identify opportunities for data-driven improvement in customer engagement, retention, and product experience. Oversee the design, development, and delivery of advanced analytical models and insights that support business growth. Translate complex data into clear, actionable recommendations that drive commercial impact. Collaborate closely with ...

full right to work to apply* ABOUT THE BUSINESS This established, pure-play CRM agency has close to 30 years' experience delivering data-led customer engagement and retention programmes for some of the UK's most recognisable brands. Following a recent international acquisition, the agency is entering … client care on a large, complex account within a regulated environment. Provide strategic support, ensuring campaigns and activity align with broader customer and brand objectives. Work closely with internal teams delivering execution across direct marketing and email. Act as a consistent, reliable client contact, maintaining momentum and quality across ...

data and AI capabilities. With a mature data platform and strong executive buy-in, they are now focused on embedding advanced AI into both customer-facing products and internal decision-making tools. As a Senior AI Scientist, you’ll play a key role in designing, building and deploying applied … production deployment. You’ll work closely with product, engineering and business teams to ensure AI solutions are practical, scalable and deliver clear commercial and customer impact. Key Responsibilities Leading the development of AI proof-of-concepts and production systems, including LLM-powered assistants and chatbots. Designing and implementing ...

data and AI capabilities. With a mature data platform and strong executive buy-in, they are now focused on embedding advanced AI into both customer-facing products and internal decision-making tools. As a Senior AI Scientist, you’ll play a key role in designing, building and deploying applied … production deployment. You’ll work closely with product, engineering and business teams to ensure AI solutions are practical, scalable and deliver clear commercial and customer impact. Key Responsibilities Leading the development of AI proof-of-concepts and production systems, including LLM-powered assistants and chatbots. Designing and implementing ...

data and AI capabilities. With a mature data platform and strong executive buy-in, they are now focused on embedding advanced AI into both customer-facing products and internal decision-making tools. As a Senior AI Scientist, you'll play a key role in designing, building and deploying applied … production deployment. You'll work closely with product, engineering and business teams to ensure AI solutions are practical, scalable and deliver clear commercial and customer impact. Key Responsibilities Leading the development of AI proof-of-concepts and production systems, including LLM-powered assistants and chatbots. Designing and implementing ...

measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: Client Relationship & Satisfaction Client Retention Rate : Maintain a high retention rate across managed accounts through proactive engagement and value delivery. Client Satisfaction Scores : Achieve and sustain positive ...

measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: Client Relationship & Satisfaction Client Retention Rate : Maintain a high retention rate across managed accounts through proactive engagement and value delivery. Client Satisfaction Scores : Achieve and sustain positive ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. … Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present ...

accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. … Responsibilities Translate business challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present ...

Manager, it will be your responsibility to lead and grow our managed-services sales activities. You will be responsible for driving new business, managing customer relationships, meeting revenue targets, and building a high-performing sales team. Your role will combine strategic planning, hands-on sales, and team leadership … expand existing accounts. Build and manage a pipeline of leads; conduct outreach, proposals, negotiations, and contract closure. Maintain relationships with key clients, ensuring high customer satisfaction, retention, and upsell opportunities. Work closely with service delivery and technical teams to ensure proposals are feasible and services delivered meet ...

through personalised digital care. They are looking for a Senior React Native Engineer to join their team and take the lead on building out customer engagement and retention features across their mobile app. This includes everything from daily tracking and push notifications to weekly check … cross-functional teams to deliver features that support users on their health journey and drive long-term engagement. Key Responsibilities Develop and maintain key customer-facing features within the React Native mobile app, such as: Daily/weekly check-ins Progress tracking Messaging and support interfaces In-app content ...

through personalised digital care. They are looking for a Senior React Native Engineer to join their team and take the lead on building out customer engagement and retention features across their mobile app. This includes everything from daily tracking and push notifications to weekly check … cross-functional teams to deliver features that support users on their health journey and drive long-term engagement. Key Responsibilities Develop and maintain key customer-facing features within the React Native mobile app, such as: Daily/weekly check-ins Progress tracking Messaging and support interfaces In-app content ...

Senior Account Executive to join their team and help to expand their enterprise market presence within in-house enterprise legal teams whilst nurturing strong customer relationships. As an Senior Account Executive, you will be responsible for driving sales growth with new business customers as well as cross selling … upselling into existing relationships. Ensuring high levels of customer satisfaction and retention for their customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts. As well as target a strategic new business ...

Senior Account Executive to join their team and help to expand their enterprise market presence within in-house enterprise legal teams whilst nurturing strong customer relationships. As an Senior Account Executive, you will be responsible for driving sales growth with new business customers as well as cross selling … upselling into existing relationships. Ensuring high levels of customer satisfaction and retention for their customers. You will work closely with cross-functional teams to develop and implement effective sales strategies, acquire new customers, and maximize revenue from existing accounts. As well as target a strategic new business ...

love helping customers and have the patience to listen and solve customer problems to provide customer satisfaction, then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a Customer Service based role, with … services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders ...

real value * Partnering closely with Product teams to scope opportunities, define success metrics, and evaluate post launch performance * Supporting marketing analytics including campaign performance, customer acquisition and retention, and engagement analysis * Delivering insight that enhances the end to end customer journey, improving conversion, satisfaction, and lifetime … value What you will bring * Over eight years of analytics experience, including at least five years in product, marketing, or customer analytics * A strong track record influencing senior stakeholders and shaping data driven decisions across multiple teams * Solid technical capability including SQL and working knowledge of Python ...