51 to 75 of 135 Customer Retention Jobs in the UK

organizations embrace the power of easy collaboration and high productivity. Learn more at: https://www.yealink.com/en Responsibilities Manage key account customer relationships, overseeing all commercial aspects including upselling and retention. Drive customer retention and expansion, aiming to increase net retention within ...

programmes Work closely with distribution partners Client Engagement Operate at C-level with clients Lead strategic proposals, bids, and contract negotiations Ensure strong client retention and upsell strategy Operational Collaboration Work closely with technical and service delivery teams Ensure smooth handover from sales to implementation Align commercial promises ...

Sports & Leisure SaaS portfolio . This is a senior operational role focused on building a scalable operating model across four software businesses , aligning Customer Success, Support, Development, and Sales to deliver exceptional customer experiences and drive commercial performance. What youll do Develop and implement a scalable operating model … across multiple SaaS businesses Provide operational leadership across Customer Success, Support and service delivery functions Establish clear governance, ownership and escalation frameworks Improve customer satisfaction, retention and lifetime value Oversee customer issue management and resolution processes Lead organisational readiness for product launches and system changes ...

your impact. Your Career As a Senior Account Manager at MHR, you’ll take ownership of driving growth across our Large and Medium Enterprise customer base. You’ll build strategic relationships at C-level, positioning MHR’s cloud-based HR, Payroll, and Finance solutions as long-term value drivers … models. You’ll develop account plans, create joint vision roadmaps, and proactively build pipeline within your portfolio, ensuring consistent revenue delivery and high customer satisfaction. This role offers the opportunity to operate strategically, sell business value rather than features, and play a key part in shaping the future ...

partnerships. The business prides itself on keeping customers at the heart of everything they do. The successful candidate will enjoy building strong relationships, understanding customer needs and delivering solutions that drive both satisfaction and growth. The Role As Business Development Manager you will be responsible for driving sales growth … accounts to maximise revenue and reduce order losses Analyse territory sales data to identify growth opportunities Build and maintain a strong prospect pipeline and customer database Work collaboratively with category specialists to deliver a coordinated approach to customer development Provide accurate reporting and market insights to your line ...

deliver solutions that address client business needs and deliver client value while supporting product-specific business strategies. •Engage at all levels within the customer, sales and channel partner organization. Work with the customers and Business Partners to grow market share within the portfolio. •Provide sales direction and leadership … local Industry Conferences and User Group meetings •Contribute to creating and executing regional sales plays •Engage BigFix GEO and Global Leadership to increase customer advocacy and progress deals •Exceed assigned software, services and renewals sales targets •Maintain customer retention •Add new logos annually What ...

year plan, and acquisition targets. · Support the team in delivering the growth required to achieve the aspirations of the business. · Enhance and further develop customer profitability reporting to facilitate better commercial decisions to drive customer retention and growth. · Key financial support to the business ...

Imagesound is a global specialist in music curation and in-store media, helping brands enhance customer experiences through sound, visuals and technology. With offices across the US, UK and Asia and a worldwide consultant network, Imagesound supports 100,000+ locations in 168 countries. Owned by private equity firm Livingbridge … commercial strategy. Working closely with the CEO and CFO, the CRO will take full ownership of the global revenue agenda — leading new business, marketing, customer success and international operations while managing the commercial P&L and a global team of circa 40. Key responsibilities Own the global revenue strategy ...

clients' SaaS product success. The role is far-reaching across: Leadership of teams of 10+ staff Sales and Marketing Strategy Demand Generation Account management Customer retention and growth Team Development A background of sales success in B2B/SaaS is needed. In return, you will receive ...

learner and client engagement. Maintain CRM records and provide accurate forecasting. Collaborate with marketing teams to optimise lead generation campaigns. Support learner and client retention through proactive communication and follow-ups. Champion the brand in all communications and engagements. Mentor colleagues where appropriate and contribute to team objectives. ...

partnerships across charities, churches, publishers and sector agencies Build trusted relationships with CEOs, marketing leads, fundraising teams and HR stakeholders Maintain high client retention and satisfaction Identify and execute upsell opportunities across the product portfolio Represent the organisation at relevant conferences and networking events Stay informed on market ...

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management. … point of contact both externally and internally. Co-ordinate and Conduct business reviews to provide performance feedback, educate and provide industry insights. Drive client retention, renewals, upsells. Gather, report and communicate customer feedback on service, technology and product delivery. Manage individual lead generation and sales targets ...

value-driven propositions in an effective and compelling manner. Research, identify and secure new business opportunities. Develop and maintain long term relationships and drive customer retention. Work with the Bid Team & Pre-Sales to deliver compelling offerings and client support. Build a strong pipeline of qualified opportunities to achieve … communicative with excellent written and verbal skills Excellent presentation skills with the ability to negotiate at C-Level Effective time management and prioritisation skills Customer focused with experience of building meaningful relationships and driving customer retention Ability to work under pressure, managing multiple workstreams across ...

join a growing sales team. This is a field-based role with a 50/50 split between winning new business and developing existing customer relationships. You'll be responsible for identifying and securing new clients, while also re-engaging with previous customers to drive repeat business and maximise … face meetings with decision-makers across a variety of industries Spot and develop opportunities across additional service lines Build long-term relationships to increase customer retention and lifetime value Maintain an accurate and active pipeline through CRM systems Achieve and exceed new business and revenue targets ...

leading security accreditations. As a Principal Service Manager, you will be a senior leader responsible for the overall health, success, and growth of strategic customer relationships. Acting as a trusted advisor, you will ensure services are delivered effectively, customers realise value, and long-term satisfaction and retention are achieved. This is a high-impact role for someone who thrives at the intersection of service delivery, customer success, and relationship management. Key Responsibilities Build and maintain strong, senior-level customer relationships. Own the end-to-end success of strategic and business-critical customers. Ensure ...

leading security accreditations. As a Principal Service Manager, you will be a senior leader responsible for the overall health, success, and growth of strategic customer relationships. Acting as a trusted advisor, you will ensure services are delivered effectively, customers realise value, and long-term satisfaction and retention are achieved. This is a high-impact role for someone who thrives at the intersection of service delivery, customer success, and relationship management. Key Responsibilities Build and maintain strong, senior-level customer relationships. Own the end-to-end success of strategic and business-critical customers. Ensure ...

environment that nurtures Growth and Curiosity Learn More Get to know us better before you apply! Check out our product documentation, blog, and customer stories to see how we work and what we value. CleverAI Blogs Redefining Customer Engagement in the AI Era TesseractDBTM CleverTap Product Demo About … CleverTap: CleverTap is the world’s leading AI-first, all-in-one customer engagement and retention platform, redefining how brands build lasting customer relationships in the Agentic era. Powered by its proprietary CleverAITM Decisioning Engine and the Agentic Universe, CleverTap enables autonomous, real-time decision-making ...

long sales cycles. Relationship Skills: Excellent communication, networking, and presentation skills. Key Performance Indicators (KPIs) Revenue growth Sales pipeline volume Project win rate Client retention and repeat business Email: (url removed ...

with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...

joining a growing team of over 50 specialists across IT support, cyber security, cloud solutions and infrastructure services backed by excellent client retention and industry-leading expertise. If you're confident with HubSpot, love improving processes, and enjoy supporting users, this is a brilliant opportunity to step into ...

relatively early-stage product where the story matters as you help us shape the market You understand the language of financial advisers - AUM, client retention, Consumer Duty, platform integrations - and can hold your own in those conversations You're self-motivated, structured, and happy working with a small ...

quality, relevant travel content Email Marketing & CRM Build and send email campaigns, newsletters, and automated journeys Segment audiences to improve engagement and conversion Support customer retention and repeat bookings through targeted campaigns Analytics & Performance Tracking Monitor performance using tools such as Google Analytics Track key metrics (traffic ...

created leadership role will build and lead a global revenue enablement function focused on strengthening commercial performance. Working closely with Sales, Marketing, Product and Customer Success, the Head of Revenue Enablement will design and implement programmes that improve sales productivity, accelerate ramp time, support renewals and expansion, and optimise … revenue technology stack. The role carries a clear commercial mandate to drive ARR growth, customer retention (NRR), and operational efficiency, while leading a small global team and establishing scalable enablement frameworks, playbooks and data-driven programmes. The successful candidate will: Bring significant experience in senior sales ...

meet budget and expectations Sales enablement - Assist Sales people with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team’s capabilities Customer retention - Act as a trusted adviser to customers through building knowledge … leverage investment in Solutions Architects, Services BDMs, Cloud platform, and professional services resources. Client engagement - driving and evangelising DC and Cloud services capabilities to customer base. Differentiating my client through its productised services, consulting capability and cloud expertise. Accreditation – Attain and maintain relevant accreditation(s) in key areas Exceptional ...

Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality and efficiency of the Operations Centre while effectively handling customer complaints and feedback. … implement quality assurance protocols and performance metrics to assess the Centre performance and identify areas for improvement. Conduct regular audits of Centre processes and customer interactions to identify gaps and develop strategies for enhancement. Handle escalated customer complaints and provide timely and effective resolution, ensuring customer satisfaction ...