51 to 75 of 131 Customer Retention Jobs in the UK

impact on a company that needs your expertise. Your New Role. Responsible for analysing marketing performance data to help a business improve lead generation, customer engagement, campaign effectiveness, and overall commercial performance. Here are the main responsibilities typically involved: Analyse marketing campaign performance across digital channels such as email … social media, PPC, SEO, and websites. Interpret large volumes of customer and sales data to identify trends, opportunities, and areas for improvement. Produce regular reports, dashboards, and KPI analysis for senior management and sales teams. Measure ROI and effectiveness of marketing activity and recommend improvements based on data insights. ...

seeking an experienced Revenue Analystto support its continued international expansion. Established in 2022, the organisation has grown rapidly and now supports a global customer base across multiple territories, with further European growth planned. This is a high-impact role working closely with the executive team within a growing data … meaningful insights to support business decisions Performing data mining and analysis using SQL and Google BigQuery Supporting recurring revenue analysis, subscription billing optimisation and customer retention initiatives Identifying trends, risks and opportunities to drive performance improvements Investigating business requirements and translating them into effective, data-led solutions ...

seeking an experienced Finance Analyst to support its continued international expansion. Established in 2022, the organisation has grown rapidly and now supports a global customer base across multiple territories, with further European growth planned. This is a high-impact role working closely with the executive team within a growing … meaningful insights to support business decisions Performing data mining and analysis using SQL and Google BigQuery Supporting recurring revenue analysis, subscription billing optimisation and customer retention initiatives Identifying trends, risks and opportunities to drive performance improvements Investigating business requirements and translating them into effective, data-led solutions ...

Media, Product and Sales. The Job Own and manage a portfolio of enterprise-level client accounts across global consumer and retail brands Drive client retention, account growth and renewal conversations across large-scale programmes Manage end-to-end campaign delivery, ensuring timelines, budgets and performance expectations ...

learner and client engagement. Maintain CRM records and provide accurate forecasting. Collaborate with marketing teams to optimise lead generation campaigns. Support learner and client retention through proactive communication and follow-ups. Champion the brand in all communications and engagements. Mentor colleagues where appropriate and contribute to team objectives. ...

meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited ...

objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders Drive … across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue ...

objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders Drive … across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We’re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue ...

role is leading enterprise go‐to‐market strategy, successfully taking new products to market and embedding them in both existing and new customer relationships. Commercial Growth and ARR Scaling Opportunity FromCounsel is delivering consistent commercial performance, with c.45% ARR growth and 32% growth in booked revenue, supported by exceptionally … high customer retention, multi‐year contracts and built‐in price increases, resulting in negligible churn. The next phase will focus on product expansion, the continued rollout of value‐based pricing, and deeper penetration of the existing customer base, as the platform scales further across enterprise legal ...

Account Manager - IT to serve as a strategic advisor and technical liaison between our organisation and clients. Your core objective will be to drive customer satisfaction, retention, and technology adoption by aligning our solutions to client needs and business goals. You will build strong relationships with stakeholders … APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: IT Account Manager, IT Advisor, IT Customer Service Advisor, IT Solutions Consultant, IT Engineer, IT Consultant, IT Sales Engineer, IT Business Development Manager, Sales Account Manager may also be considered for this role. ...

value-driven propositions in an effective and compelling manner. Research, identify and secure new business opportunities. Develop and maintain long term relationships and drive customer retention. Work with the Bid Team & Pre-Sales to deliver compelling offerings and client support. Build a strong pipeline of qualified opportunities to achieve … communicative with excellent written and verbal skills Excellent presentation skills with the ability to negotiate at C-Level Effective time management and prioritisation skills Customer focused with experience of building meaningful relationships and driving customer retention Ability to work under pressure, managing multiple workstreams across ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition of Flow … features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements for Flow within ...

funded engagements.* Pipeline generation and qualification targets.* Number of client meetings, demos, and workshops delivered.* Contribution to upsell/cross-sell opportunities and customer retention rates.* Client satisfaction scores related to pre-sales engagements.Preferred Qualifications* Essential:* ServiceNow certifications - CSA, CIS, and CTA.* Desirable:* ServiceNow CMA.* BMC Helix ...

Managing your pipeline and performance through CRM systems What Success Looks Like A strong and growing client portfolio Consistent new business wins High client retention and repeat business Being recognised by clients as a trusted healthcare partner Increasing monthly revenue and commission earnings What You'll Bring Experience ...

identify their requirements and needs Drive feedback and bring insights from client and internal meetings to close deals, scale the company, and improve client retention Provide accurate sales forecasting, generate pipeline, and maintain high Salesforce hygiene Navigate complex accounts, building internal champions, selling to the C-suite Build ...

quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. As Head of Customer Success, International at Anthropic, you'll build and lead our Customer Success function across EMEA and APAC, scaling a team of managers and CSMs … outside the US, hire and develop a multi‐region team of managers, and partner closely with your US counterparts to deliver a globally consistent customer experience while thoughtfully localising where it matters. You'll work hand‐in‐hand with our global GTM, Product, and Engineering leaders to shape ...

After-Sales Support Advisor Nottingham City Centre (Hybrid)£25,000 – £27,000kTemporary to Permanent Position The Opportunity We are recruiting for a customer-focused After-Sales Support Advisor to join a busy and fast-paced support team based in Nottingham City Centre. This hybrid opportunity is ideal for someone … with strong customer service and technical troubleshooting experience who enjoys resolving issues and delivering excellent customer outcomes. As the trusted point of contact for customers after purchase, you will manage queries and technical issues from initial contact through to resolution, ensuring a professional and efficient service at every ...

strategies and strive to become their best partner. Use Epsilon’s advanced online marketing and MarTech solutions to develop measurable value and encourage client retention and growth. You’ll lead, mentor and coach a team, ensuring they reach their full potential while contributing to client success. The role ...

umbrella and contractor payroll technology, supporting the UK temporary labour market at scale. The business is recognised for its compliant payroll solutions, strong customer service culture and robust systems designed for high-volume contractor engagement. With a reputation built on service quality, compliance and operational excellence, the organisation continues … improve onboarding, implementation and customer experience processes Work closely with internal operations, compliance and product teams Proactively manage service quality, risk and client retention Feed customer insight and improvement opportunities back into the business About You You will come from the umbrella payroll or contractor payroll ...

long sales cycles. Relationship Skills: Excellent communication, networking, and presentation skills. Key Performance Indicators (KPIs) Revenue growth Sales pipeline volume Project win rate Client retention and repeat business Email: (url removed ...

appointment-setting targets, contributing to overall campaign success and client retention. Experience Previous sales orientated or telesales experience Good understanding of sales techniques and customer relationship management. Excellent organisational skills with the ability to manage multiple projects simultaneously Exceptional communication skills with the ability to engage diverse audiences ...

quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Role Overview As Head of Customer Success, International at Anthropic, you will build and lead our Customer Success function across EMEA and APAC, scaling a team of managers … outside the US, hire and develop a multi‐region team, and partner closely with US counterparts to deliver a globally consistent customer experience while thoughtfully localising where it matters. Key Responsibilities Build and lead a multi-layered Customer Success organization across EMEA and APAC, managing managers and scaling ...

role is to lead a growing team of top performing strategic account executives in the region, who are focused on expanding our growing enterprise customer base and generating more business from current customers. For this critical position, we are seeking a thoughtful, disciplined and passionate leader who will bring … planning and flawless tactical execution Manage accurate monthly and quarterly forecasting across the region Nurture broad, high-value key client executive relationships to ensure customer retention and loyalty Oversee the planning and implementation of regional marketing/sales programs Maintain appropriate reporting systems to participate in meetings ...

Driving Digital Transformation through consultancy services. A customer focused Account Manager is required by a well-respected IT Managed Services Provider. This is a genuine Account Manager role looking after a portfolio of existing accounts with recurring revenue spend. This role helps these organisations develop by providing Digital Transformation … Consultancy. The Organisation: A well-established MSP with very strong customer retention Providing IT Strategy Roadmap, infrastructure solutions combined with professional services to mid-market and small corporate organisations Has a portfolio of mid-level spending accounts that need to be nurtured and grown Growing strongly with ...

firm as a trusted advisor indigital trust, cyber security, and resilience consulting. Develop and execute go-to-market strategies, ensuring revenue growth and client retention in the financial sector. Lead high-profile client engagements, from origination to execution, ensuring measurable impact and business outcomes. Cyber Security, Digital Trust ...