51 to 75 of 129 Customer Retention Jobs in the UK

Customer Success Manager (Portsmouth, UK) Hybrid Working Hours - 8.30-5.30pm Monday-Friday Salary – £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited … cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. In this role, you will be: Building ...

Customer Success Manager (Portsmouth, UK) Hybrid Working Hours - 8.30-5.30pm Monday-Friday Salary – £30,000- £40,000 with an OTE of £65,000. Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited … cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention. In this role, you will be: Building ...

thrive if you enjoy improving the client experience and helping businesses make smarter technology decisions. Success in the role includes: * High levels of customer satisfaction and retention. * Achieving revenue growth targets by recommending relevant services and solutions. * Ensuring clients have clear account plans, risk registers, and strategic updates. * Proactively ...

thrive if you enjoy improving the client experience and helping businesses make smarter technology decisions. Success in the role includes:* High levels of customer satisfaction and retention. * Achieving revenue growth targets by recommending relevant services and solutions. * Ensuring clients have clear account plans, risk registers, and strategic updates. * Proactively ...

strong working relationships with partners across Sales, Product, Sales Operations, Marketing, Finance, IT and other key functions to deliver strategic initiatives aimed at driving customer acquisition and retention. Influence other teams and functional areas by contributing to the definition of policies, procedures, and systems. Synthesise recommendations and programmes based ...

strong working relationships with partners across Sales, Product, Sales Operations, Marketing, Finance, IT and other key functions to deliver strategic initiatives aimed at driving customer acquisition and retention. Influence other teams and functional areas by contributing to the definition of policies, procedures, and systems. Synthesise recommendations and programmes based ...

assessment. This role will own the full sales cycle, develop pricing/licensing strategies, deliver tailored demos, and act as the voice of the customer to influence future product development. Ideal for a consultative seller with experience in environmental software or technical SaaS solutions. Ideal Candidate Proven B2B SaaS … deliver engaging product demonstrations to technical and non-technical audiences. Commercial acumen in pricing, licensing and recurring revenue models. Experience influencing product roadmap through customer feedback. Self-motivated, consultative approach with excellent relationship-building skills. Business Development Manager Environmental Software (SaaS) Key Responsibilities Own the sales lifecycle: lead generation ...

consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful … expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding ...

Title: Associate Client Executive Department: Sales/Retention/Customer Success Location: Remote + 1 day a week in Exeter office Role Summary The Associate Client Executive is responsible for managing and driving incremental upsell opportunities both within and outside the renewal period along with Cross sell … virtual channels, handles escalations and maintains a solid understanding of products and markets within their assigned subsegment. About The Role Own upsell opportunities, Validate customer needs, shape appropriate product solutions, and drive opportunities through to close. Identify opportunities to pass more complex cross-sell opportunities for Main Product ...

Title: Associate Client Executive Department: Sales/Retention/Customer Success Location: Remote + 1 day a week in Exeter office Role Summary The Associate Client Executive is responsible for managing and driving incremental upsell opportunities both within and outside the renewal period along with Cross sell … virtual channels, handles escalations and maintains a solid understanding of products and markets within their assigned subsegment. About The Role Own upsell opportunities, Validate customer needs, shape appropriate product solutions, and drive opportunities through to close. Identify opportunities to pass more complex cross-sell opportunities for Main Product ...

director and marketing teams to optimise our in-house bespoke CRM system and campaign assets web experience for optimal conversion rates and rates of customer retention. As you grow and gain experience, you will have the opportunity to build and grow a team of developers around you, as well ...

clients on email delivery and infrastructure, and drive retention and expansion. This role is critical to protecting and growing our most valuable customer segment. You will operate as a strategic partner to founders, marketing teams, and technical leads who rely on Premium Inboxes to keep their outbound … integrations Understanding of email warming and reputation management Familiarity with postmaster tools and feedback loops Experience in hosting or infrastructure services Performance Metrics Client retention rate (target: 95%+) Net revenue retention (target: 110%+) Technical issue resolution time Client satisfaction scores (NPS/CSAT) Upsell ...

sales? How should we reallocate our budget between different marketing channels to maximize ROI? What is the true impact of our promotional offers on customer acquisition and retention? Which customer segments are most responsive to our marketing efforts and why? Your Responsibilities You’ll leverage ...

sales? How should we reallocate our budget between different marketing channels to maximize ROI? What is the true impact of our promotional offers on customer acquisition and retention? Which customer segments are most responsive to our marketing efforts and why? Your Responsibilities You’ll leverage ...

Development Build, lead, and mentor a high-performing team across project management and cloud-focused project engineers Foster a culture of excellence, accountability, and customer focus within a modern Microsoft ecosystem. Project Delivery & Governance Oversee end-to-end delivery of a diverse portfolio of Azure and Microsoft 365 transformation … projects. Define, evolve, and enforce delivery frameworks that support scalable, consistent cloud project execution. Performance & Continuous Improvement Monitor KPIs, resource utilisation, delivery timelines, and customer satisfaction Design and maintain performance dashboards and reports for both internal stakeholders and clients. Cloud Services & Technical Excellence Oversee Azure, Microsoft 365, and cloud ...

Friday 37.5 hours Salary : £25-29k + bonus A fast-growing, global software company is seeking a Junior Account Manager to support customer success, retention and commercial growth. This role is ideal for someone who enjoys working with customers, solving problems and developing commercial skills. … with training and guidance from experienced Account Managers. Key Responsibilities • Maintain regular communication with clients via phone and email • Build strong relationships and understand customer needs • Identify opportunities to increase value through additional features or services • Support renewal, upsell and account growth activity • Assist with product demonstrations and customer ...

critical questions that drive our strategy. We're looking for someone to use advanced data science and machine learning to uncover the 'why' behind customer behaviour, such as identifying complex churn triggers for our energy customers. You will also develop and own the models that quantify key business metrics … like Customer Lifetime Value (LTV) and Customer Acquisition Cost (CAC). This isn't a research role. We need a "full-stack" data scientist who can own the end-to-end ML lifecycle. You will take your ideas from initial Proof of Concept (POC) and exploratory analysis ...

packaging. Ultimately, we strive to promote absolute skin health by empowering all who seek authentic, natural, and ageless beauty. We are looking for a Customer Engagement Manager, to lead our CRM, Loyalty and Retention programmes. Duties and Responsibilities Include: You will be responsible for developing and executing … strategies to enhance customer engagement, retention, increase satisfaction, and loyalty. You will act as the Voice of the Customer in the business, always acting with the end consumer in mind, critically thinking and analysing how to use data and insight to create messaging and services that ...

Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality and efficiency of the Operations Centre while effectively handling customer complaints and feedback. … implement quality assurance protocols and performance metrics to assess the Centre performance and identify areas for improvement. Conduct regular audits of Centre processes and customer interactions to identify gaps and develop strategies for enhancement. Handle escalated customer complaints and provide timely and effective resolution, ensuring customer satisfaction ...

behaviour and industry regulations Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards Experience in developing and executing customer retention strategies Good analytical skills or experience in analysing data. Experience with Python Experience with Containerisation CI/CD Experience (Azure DevOps ...

KPIs. The Internal Sales Associate will create an additional revenue stream for the business and create opportunities to promote the compnaies product offering. Customer information will be provided; however, an amount of prospecting will be required. My client is one of the UKs top independent suppliers of office services … whilst providing them with market-leading quality, service and reliability. It is a company that looks to build every department on the principles of customer care. Internal Sales Executive Key Responsibilities Communicating with customers to understand their needs and requirements and identify sales opportunities. Calling customers and pitching proposed ...

strategies that provide the greatest opportunities to drive revenue. Responsibilities Provide general sales support (needs analysis, data review, and product demonstrations) Serve as the customer advocate and liaison for product management and development Prepare periodic forecasts and progress updates toward sales goals Qualifications Bachelor's degree or equivalent experience ...

strategies that provide the greatest opportunities to drive revenue. Responsibilities Provide general sales support (needs analysis, data review, and product demonstrations) Serve as the customer advocate and liaison for product management and development Prepare periodic forecasts and progress updates toward sales goals Qualifications Bachelor's degree or equivalent experience ...

business Building strong relationships with clients Booking and managing client meetings to understand project needs Communicating the value of our service Supporting client retention and identifying upsell opportunities What’s in it for you? £40K base - Year 1 OTE 60k plus uncapped commission. Hybrid working - 3 days ...

business Building strong relationships with clients Booking and managing client meetings to understand project needs Communicating the value of our service Supporting client retention and identifying upsell opportunities What’s in it for you? £40K base - Year 1 OTE 60k plus uncapped commission. Hybrid working - 3 days ...