51 to 75 of 144 Customer Retention Jobs in the UK

marketing & PR teams Grow client organic search traffic by 20% per year Reach client KPI targets (traffic, keyword rankings, SERP presence) Maintain 95% client retention rate Represent AccuraCast at important SEO conferences. Benefits: Annual training budget to upskill yourself Flexible working Private medical insurance Mental health cover Cycle more »

risk management, asset allocation and implementation. Your role will be wide-ranging and will encompass interacting with managers, conducting data analysis, and contributing to customer objectives. We believe that the unique breadth of this programme will enable you to develop a strong technical and non-technical multi-functional skillset … that could be applied in several areas of our business. The 2-year graduate programme will involve structured rotations across the business: Customer Analytics and Operations •Understanding how relationships, clients and data are applied across the business and functions work together for the delivery of the business. Spend time … office areas. Working with the relationship management team on auto-enrolment, legislation and how it applies. Working with the relationship management team to explore customer retention and growth strategy MI and Data Governance Working with the team on due diligence and integrity of Data Understanding how to more »

Control Systems (ICS) used within the nation’s critical infrastructure cyber-landscape. Assess the robustness of cybersecurity architectures, technologies, and procedures being implemented within customer facilities. Design comprehensive technical solutions that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and … develop effective relationships at all levels. Build and maintaining strong relationships with internal and external customers and key business stakeholders. A drive for outstanding customer service and high performance culture. The ability to gain and maintain SC clearance. Desirable Requirements: Comfortable at operating in an engineering and non-engineering … design and delivery of Operational Technology Target Operating Models is desirable Experience of Agile Project Management Techniques using tools such as Jira is desirable. Customer retention/satisfaction. Knowledge and use of Lean techniques In return Capula offers the following benefits to permanent employees 25 days holiday more »

Managers and Retention Specialists with a focus on retaining more of our existing client base. * Manage the core metrics linked to client retention and cancellation requests * Identify recurring trends such as non-usage cancellation requests * Conduct regular individual and team reviews, identifying training needs and ensuring … subsequent training is undertaken * Monitor and review client retention reasons to escalate areas for improvement * Produce regular reports and dashboards for the Operations Director and Senior Leadership teams on overall retention performance What you bring: The ideal candidate for the Head of Growth and Retention … is an exceptional opportunity to join a multi award-winning organisation that values its employees. The company provides exposure to a wide variety of customer service issues across different sectors, ensuring a dynamic and challenging work environment. The company is committed to the training and development of its employees more »

approach to problem-solving, be able to mitigate disputes and discrepancies, whilst contributing significantly to the organization's financial stability and growth. Responsibilities * Manage customer retention, pursue overdue balances, and ensure timely payments. * Collaborate with teams to resolve collection issues and gather necessary information. * Update internal systems … and an inspiration to its community. * 3-month contract, focusing on a specialist project that will give you invaluable insight and experience in retention credit control. How to Apply: Don't miss out on the opportunity to join a dynamic team! To apply, please send your CV to more »

based in our Chelmsford Campus. This is a fantastic opportunity for someone who is eager to develop their knowledge and insights in data and customer retention management. The CRM Data Officer will provide support with the data management and provisions for marketing campaigns across each of the … using large CRM databases. With a high degree of accuracy, you'll be able to use Excel as an advanced user and prepare excellent customer data for marketing campaigns. Benefits: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension more »

lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary financial information for business and audits. Operating as a commercial lead for more »

lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary financial information for business and audits. Operating as a commercial lead for more »

targets Managing the day-to-day relationship with customers, ensuring regular face to face on-site visits where appropriate, delivering exceptional service and maximising customer retention Escalating client issues through our resolution process and ensuring they are resolved Delivering revenue growth within each account from cross selling … audits and supporting training Supporting the Sales Operations Team with the preparation of proposals, tenders and statements of work Maintaining accurate records of all customer activity within our CRM system and in other formats as required Supporting the sales team with attendance at conferences and exhibitions. Responsibilities & Experience Develop … and implement retention strategies Knowledge and experience of Healthcare IT sales Knowledge of PACS & RIS Prepare operational and financial department reports Directly coordinate strategic plans and have a commercial mindset Marketing initiatives to maximise exposure and profitability 5+ years' of experience in a similar role Strong leadership skills. more »

new business opportunities through prospecting, networking, and relationship building with key decision-makers. Build and maintain strong relationships with existing clients to drive client retention and upsell additional services. Collaborate closely with internal teams, including data analysts, consultants, and project managers, to develop tailored solutions that meet clients more »

processes across the firm with a view to implementing and designing strategies for continuous improvement. • Work closely with Partners on business development and client retention initiatives. • Attend, set agendas for and chair Senior Leadership Meetings, manage stakeholder expectations and ensure procedures are adhered to. • Work closely with finance more »

Identifying opportunities for improvement and inspiring colleagues to realise them Maintain accurate records including stakeholder details, meeting notes and tasks Contribute to our overall customer retention strategy by ensuring successful implementation of the service offer Identify and qualify opportunities to improve revenue, working in close collaboration with more »

you will create and implement account plans for existing customers who use our OptimiseRx and AnalyseRx technologies. You will focus on objectively measuring usage, customer satisfaction and benefits realisation, which will lead to customer retention and opportunities to upsell. Providing specialist support to our Commercial Management … and nurture broad and deep relationships with key stakeholders - Create and manage account plans which measure customers experience - Become a key voice of the customer - Support customers in achieving timely contract renewals - Effectively recognise and realise upsell and cross-sell opportunities About You To be considered as a Clinical … or deployment management experience - Experience selling and/or delivering services into the NHS Please note, this role combines home working with work on customer sites within your region. You may be required to work outside of normal office hours with occasional overnight stays. Other organisations may call this more »

lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary financial information for business and audits. Operating as a commercial lead for more »

lines aligned with internal targets set by the Client Portfolio Leader. Driving service delivery in order to meet and exceed operational KPIs. Ensuring client retention and avoid attrition. Improving operational effectiveness. Managing costs and provide necessary financial information for business and audits. Operating as a commercial lead for more »

finish. Including, strategy, brief response, media plan creation, execution, reporting and invoicing Owning and incrementally growing a book of business by focusing on client retention, growth, renewal, and satisfaction Creating and maintaining short and long-term Account Plans for each designated account Monitoring campaign pacing and KPI performance more »

Administrative Assistant. The role is located near Bond Street. Tasks : * Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention * Reconciling complex accounts & helping Accounts Manager with their clients * Monitoring debtor balances to ensure a reduction in debtors DSO * Liaising with more »

DOE Temporary – 3 months Seeking Credit Controller to join a leading company based outside Cheltenham. This is a project for cash collection and managing customer retention. This would suit an experienced credit controller/accounts/finance professional with experience in cash allocation. Responsibilities: Building strong working relationships with more »

really make their own. Ownership of all CRM channels, email and SMS campaigns and referral and loyalty programmes across three brands. Drive brand awareness, customer acquisition and retention. About you: Strong understanding of the behaviour of online buyers Ability to analyse traffic and trends and then make trading decisions more »

your customers? Do you like helping customers but you find the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal … processes, how to improve the software, what is urgent , what is an easy quick fix. Here is some more detail on the job: The customer success manager would involve travel in both the UK and Ireland. This would be a home-based/hybrid role, with occasional trips to … the office in the Halesowen. This customer success manager is working directly with clients doing customer success, or customer account management or customer relationship management, working with the clients and liaising with the support team. The sales team and the Implementation team. You will be making more »

SaaS-based Learning Management System powering the world's leading education programs. Our client helps large brands and fast-moving companies increase revenue, improve customer retention, and decrease support costs through external education. The platform includes all the tools an organization needs to create, manage, track, and more »

procedures to effectively plan all work going through the area, giving the business a clear overview of utilization. Help maintain client relationships and client retention alongside the account management and sales team. To be considered you must have: Expert knowledge of QC workflows in the digital media supply more »

best practices. Recommending and attending exhibitions and conferences to develop the company products. Building and maintain strong relationships with clients, ensuring high levels of customer satisfaction and retention. Evaluating bids, coordinating bid submissions and working collaboratively with cross-functional colleagues across the globe in design, sales, finance, supply chain more »

our products and services. You'll be responsible for providing first-level support, triaging cases, investigating issues, and collaborating with various teams to resolve customer queries efficiently. We are seeking out for someone who is driven and is looking to use their customer service experience to contribute to … our MHR, customer satisfaction and retention efforts. Responsibilities: Promote a Positive Image: Uphold MHR's reputation by consistently delivering exceptional customer service and maintaining a positive attitude in all interactions. First-Level Support: This will involve a lot of problem solving you will also provide prompt … problem type, and categorise them accurately for efficient resolution. Case Investigation and Resolution: Utilise various resources including Salesforce, knowledge articles, MHR Test Systems, and customer system reviews to investigate and resolve issues promptly. Defect Replication and Coordination: Replicate software defects, coordinate fixes with relevant teams, and ensure timely resolution more »

Line support team when necessary. Maintain hardware such as printers, barcode scanners, and mobile devices. Collaborate with account managers to identify opportunities for enhancing customer retention and platform satisfaction. Maintain clear and concise documentation of support activities. Qualifications: Proven experience in IT support or a related field. … Strong problem-solving skills with a customer-centric approach. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ticketing systems and escalation procedures. The company also focuses on fostering a warm and welcoming work environment and provides bonuses and incentives to reward you for your more »