51 to 75 of 113 Customer Retention Jobs in the UK

measured on impact - the core objective is to level up the brand, support campaigns with high-quality assets, and deliver product explainers that improve customer retention and engagement. Youll bring current best practice and emerging trends in design, motion and channel formats, turning them into measurable wins. … Transform outdated PDF guidelines into a living Figma brand system (foundations, components, tokens, and motion rules) and a downloadable brand kit. Motion & Video: Produce customer testimonials, product explainers/how-tos, motion graphics, screen-capture sequences, lower thirds, titles, captions/subtitles, and light colour/audio polish; create ...

measured on impact - the core objective is to level up the brand, support campaigns with high-quality assets, and deliver product explainers that improve customer retention and engagement. Youll bring current best practice and emerging trends in design, motion and channel formats, turning them into measurable wins. … Transform outdated PDF guidelines into a living Figma brand system (foundations, components, tokens, and motion rules) and a downloadable brand kit. Motion & Video: Produce customer testimonials, product explainers/how-tos, motion graphics, screen-capture sequences, lower thirds, titles, captions/subtitles, and light colour/audio polish; create ...

measured on impact - the core objective is to level up the brand, support campaigns with high-quality assets, and deliver product explainers that improve customer retention and engagement. You’ll bring current best practice and emerging trends in design, motion and channel formats, turning them into measurable … Transform outdated PDF guidelines into a living Figma brand system (foundations, components, tokens, and motion rules) and a downloadable brand kit. Motion & Video: Produce customer testimonials, product explainers/how-to’s, motion graphics, screen-capture sequences, lower thirds, titles, captions/subtitles, and light colour/audio polish ...

assessment. This role will own the full sales cycle, develop pricing/licensing strategies, deliver tailored demos, and act as the voice of the customer to influence future product development. Ideal for a consultative seller with experience in environmental software or technical SaaS solutions. Ideal Candidate Proven B2B SaaS … deliver engaging product demonstrations to technical and non-technical audiences. Commercial acumen in pricing, licensing and recurring revenue models. Experience influencing product roadmap through customer feedback. Self-motivated, consultative approach with excellent relationship-building skills. Business Development Manager Environmental Software (SaaS) Key Responsibilities Own the sales lifecycle: lead generation ...

well-established UK manufacturer with a strong reputation for quality and innovation. As part of continued growth, they are looking to appoint a Customer Success Manager to strengthen their commercial function and elevate the customer experience.This is a pivotal role focused on customer satisfaction, retention … support. The Role Act as the primary post-sale point of contact for a portfolio of UK customers Manage smooth onboarding, delivery, and ongoing customer support Build trusted, long-term customer relationships Proactively resolve IoT/software-related issues and manage expectations Identify opportunities for repeat business ...

well-established UK manufacturer with a strong reputation for quality and innovation. As part of continued growth, they are looking to appoint a Customer Success Manager to strengthen their commercial function and elevate the customer experience. This is a pivotal role focused on customer satisfaction, retention … support. The Role Act as the primary post-sale point of contact for a portfolio of UK customers Manage smooth onboarding, delivery, and ongoing customer support Build trusted, long-term customer relationships Proactively resolve IoT/software-related issues and manage expectations Identify opportunities for repeat business ...

Remote (Need to be UK Based). WeDo have exclusively partnered with a SME who continue to go from strength to strength. Due to customer retention and growth, coupled with a recent round of funding (c£12m), a Lead Engineer is required to broaden their existing product ...

productivity. Drive Operational Excellence & Enablement: Ensure the provision of a comprehensive, reliable, and user-centric IT service that fully equips all colleagues to exceed customer expectations. Lead Technology Innovation & Investment: Anticipate future needs, develop a prioritised roadmap of change, and ensure all technology investments deliver a clear return ...

field based role, perfect for someone who enjoys building face to face relationships, identifying opportunities on site and developing both new and existing customer accounts. You ll take ownership of a regional portfolio, working closely with internal teams to deliver consultative site solutions that meet customer needs while … range of products and services Negotiate contracts and pricing with clients Maintain a strong and sustainable sales pipeline Manage debt control within your customer portfolio What We re Looking For: Proven experience in business development or external field sales A track record of exceeding sales targets and delivering revenue ...

high-performance but genuinely collaborative - smart people, low ego, and leadership that gives autonomy and support in equal measure. With scaling revenue, strong customer retention, and ambitious growth plans, this is a business with real momentum. The Role As a Pre-Sales Consultant ...

Aerospace and Automotive sectors to make smarter, data-driven decisions. Elevating the overall user experience of Synopsys' flagship products, driving user satisfaction and customer retention. Contributing to the technical excellence and scalability of our web applications, ensuring long-term maintainability and performance. Setting high standards for code quality, testing ...

Opportunity Our client is an international organisation with their UK office in London. They develop innovative digital solutions to improve service, engagement, customer experience and communication within the retail industry. Leading the UK Technical Team, this position is fundamental to the Solution and Product Definition Strategy and supports … face and remotely consult with clients, current and potential, to help define their project requirements. Manage and coordinate technical design phases to meet customer needs. Proactively coordinate and activate resources as needed to achieve project goals. Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery ...

design and packaging of standardized industry solutions (e.g., "small logistics vehicle + insurance + charging package"), deliver value propositions and sales scripts; Develop benchmark customer cases, industry white papers, demo sandboxes, and other enablement materials to enhance frontline sales conversion efficiency; Collaborate with regional marketing teams to plan industry … specific activities (online seminars, industry exhibitions, trial programs); Monitor solution adoption rates, customer retention, and NPS, continuously iterate solution content and promotion strategies. ...

where you’ll act as a trusted partner to your customers, ensuring long-term value, retention, and growth. You’ll lead structured customer engagement, build strong relationships with senior stakeholders, and proactively identify opportunities to expand services, optimise delivery, and strengthen commercial outcomes. Key responsibilities will include … Managing and developing long-term relationships across a portfolio of high-profile accounts Creating account strategies aligned to customer goals, challenges, and priorities Leading regular account reviews and strategic discussions with senior stakeholders Identifying opportunities for upsell, cross-sell, contract expansion, and service improvement Owning revenue and growth plans ...

trusted, long-term partner with a strong focus on ROI and total cost of ownership. Your Team Working cross-functionally with Customer Success and internal delivery teams, you’ll collaborate to build joint value roadmaps that support customer objectives and MHR’s strategy. You’ll maintain accurate sales … activity in Salesforce and conduct regular customer touchpoints, visiting each customer at least every 90 days. Together, you’ll resolve escalations, maintain referenceable accounts, and ensure customers continue to realise value from their investment in MHR. Your Impact Your ability to build meaningful, strategic relationships and deliver consultative ...

customised learning pathways, and consulting add-ons Work with partners to align roadmaps, co-develop learning solutions, and unlock recurring SaaS revenue streams Ensure customer retention, renewals, and account expansion opportunities are actively managed Commercial Leadership Contribute to overall sales strategy, SaaS pricing models, partner frameworks ...

sales role and it is not a Service Desk role. It is a strategic service delivery role for a professional who cares about client retention and technical excellence. ...

performance, and execution. Oversee service delivery for infrastructure, cloud, and support functions. Maintain service quality, meet SLAs, and drive process improvement. Support contract renewals, customer retention, and service expansion. Build and lead high-performing technical and service teams. Report on KPIs, risks, and opportunities to senior stakeholders. … Senior leadership experience within an MSP or IT services environment. Strong understanding of managed IT, cloud, and infrastructure services. Proven record balancing operational stability, customer outcomes, and business growth. Commercially aware, strategic, and delivery-focused. Offer Senior leadership influence in a growing MSP. Competitive package (£60k-£80k) plus share ...

have direct and visible impact. You'll be working with a business that delivers technically complex, high-quality projects while valuing sustainable growth, client retention, and long-term relationships over turnover for turnover's sake. ...

managed IT Support, Cyber Security, Microsoft Cloud services and transformation projects. Achieve and maintain KPI’s across revenue generation (upfront and recurring) and client retention To generate leads within set KPI’s for other divisions including telephony, connectivity, mobile & energy To support senior leadership with proper opportunity/ ...

right time to join - Business Development Manager At this moment in it business history it has built a strong reputation, client retention and expansion is at an all-time high, the existing core clients trust the company and have complete access to Board of Directors, this openness ...

looking to appoint a Regional Business Development Manager/Account Manager . This role offers a genuine opportunity to build meaningful customer relationships in a sector where face-to-face engagement has historically been limited, with strong support from an established brand and operational infrastructure. The Opportunity This … balanced, field-based sales role , with an even split between developing existing customer accounts and winning new business within your region. You will take ownership of an established portfolio while also proactively identifying and converting new customers, using a consultative, service-led approach. The focus is firmly on long ...

clear, actionable insights that drive commercial value. Analyse large and complex datasets to quantify the impact of marketing investment on key outcomes such as customer acquisition, retention, and engagement. Apply a range of data science techniques - including regression, machine learning, and time-series modelling - to generate insights ...

clear, actionable insights that drive commercial value. Analyse large and complex datasets to quantify the impact of marketing investment on key outcomes such as customer acquisition, retention, and engagement. Apply a range of data science techniques - including regression, machine learning, and time-series modelling - to generate insights ...

relationships with key business client. This is a fantastic opportunity to join a forward-thinking organisation that has recently restructured its operations and customer support functions to enhance client experience and long-term success. In this role, youll take ownership of a portfolio of corporate clients, managing the full … customer lifecycle from post-sale onboarding through to long-term relationship development. Youll play a key role in ensuring clients receive measurable value from their investment, while identifying opportunities for growth, optimisation, and deeper engagement. Key Responsibilities Client Onboarding & Implementation Lead the end-to-end onboarding process ...