51 to 75 of 298 Customer Retention Jobs in the UK

Opportunity We're currently recruiting on behalf of a well-established and growing telecommunications provider based in Dunfermline, who are looking to appoint a Customer Experience & Service Delivery Executive to join their expanding team. This is an excellent opportunity for someone who enjoys working closely with customers, coordinating service … delivery, and providing first-class support. The role offers a varied workload spanning customer relationship management, service coordination, order provisioning, and first-line support, making it ideal for someone looking to develop a long-term career within the telecoms and technology sector. The successful candidate will become ...

with a diverse portfolio of clients across financial services, property, insurance, technology, utilities and investment sectors, you will play a pivotal role in driving customer retention, growth and long-term success. This role is ideal for a commercially minded senior account management professional who thrives on building … strategic relationships, identifying growth opportunities and delivering exceptional customer outcomes. The Role As a Senior Account Manager, you will take ownership of a portfolio of strategic accounts, managing the full customer lifecycle from onboarding through to renewal and expansion. You will work closely with senior stakeholders, helping customers ...

Description We are seeking a highly organised and detail-oriented **Sales Operations Support** professional to join our commercial team, reporting directly into the Customer Retention Manager. This role will play a critical part in supporting the day-to-day operational effectiveness of the sales and retention … across teams. This position is well suited to an individual at the early stage of their career, looking to develop experience in sales operations, customer lifecycle management, and commercial support within a growing cyber security business. Key Responsibilities: Support the renewal process , ensuring all upcoming renewals are tracked, actioned ...

Description We are seeking a highly organised and detail-oriented **Sales Operations Support** professional to join our commercial team, reporting directly into the Customer Retention Manager. This role will play a critical part in supporting the day-to-day operational effectiveness of the sales and retention … across teams. This position is well suited to an individual at the early stage of their career, looking to develop experience in sales operations, customer lifecycle management, and commercial support within a growing cyber security business. Key Responsibilities: Support the renewal process , ensuring all upcoming renewals are tracked, actioned ...

business through continued digital, AI‐enabled, and operating‐model transformation.The GM serves as the BU owner of strategy and execution across Sales, Product, Marketing, Customer Success, Operations, and Regional Leadership, ensuring scalable growth, strong customer outcomes, and long‐term value creation. The role operates in a highly matrixed … execute a multi‐year growth strategy aligned with corporate objectives and regional market dynamics.* Drive predictable, scalable growth across subscription, renewals, expansion, and new customer acquisition.* Establish and monitor KPIs, dashboards, and operating rhythms to ensure transparency and accountability**Growth, Go‐to‐Market & Commercial Excellence*** Lead ...

seeking a commercially focused Data Analyst to join a growing analytics function within a fast-paced B2B organisation. Working closely with Commercial, Finance, and Customer Success teams, you will deliver insights that influence pricing strategy, customer retention, revenue growth, and operational performance. This is a highly … manage priorities independently and work proactively. What Will Make You Stand Out Experience in a B2B business environment. Exposure to pricing, commercial analytics, customer retention, or revenue optimisation. Experience working closely with Commercial, Finance, or Customer Success teams. A track record of influencing business decisions through ...

business opportunities through prospecting (telesales and door knocking), networking, social media and referrals. • Build and manage a healthy sales pipeline using CRM. • Identify customer challenges and recommend appropriate IT, telecoms and document management solutions. • Conduct client meetings, presentations and product demonstrations. • Prepare quotations, proposals and tenders. • Negotiate contracts … including Managing Directors, IT Managers, Finance Directors and Operations Managers. • Work closely with technical and implementation teams to ensure smooth project delivery. • Manage existing customer accounts and identify opportunities for upselling and cross-selling. • Achieve and exceed monthly, quarterly and annual sales targets. • Maintain accurate sales forecasts and pipeline ...

technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business … role To provide a single point of communication and ownership to Customers and driving resolution across Service issues whilst providing a first-class customer service, identifying, and offering service improvement and the identification of revenue opportunities within the Customer base. An internally and externally facing role accountable ...

Customer Success Manager - Life Science/Pharma Location: UK-wide (with travel) | Hybrid/Remote Drive customer impact in a market-leading SaaS organisation We are partnering with a fast-growing, market-leading SaaS business that is transforming how organisations operate through a powerful, data-driven platform. With … strong presence in their sector and ambitious growth plans, they are now looking for a Customer Success Manager to join their high-performing team. This is a strategic, commercially focused role where you will own customer relationships end-to-end, driving adoption, retention, and growth while ...

Customer Success Manager - Life Science/Pharma Location: UK-wide (with travel) | Hybrid/Remote Drive customer impact in a market-leading SaaS organisation We are partnering with a fast-growing, market-leading SaaS business that is transforming how organisations operate through a powerful, data-driven platform. With … strong presence in their sector and ambitious growth plans, they are now looking for a Customer Success Manager to join their high-performing team. This is a strategic, commercially focused role where you will own customer relationships end-to-end, driving adoption, retention, and growth while ...

compliance and commercial objectives Develop scalable product operating models and product frameworks Act as the voice of Product both internally and externally Drive measurable customer, clinical and commercial outcomes 🏥 Core Domain Expertise Required We are specifically looking for experience within one or more of the following: ✔ eMAR (Electronic Medication … cross-functional product organisations is essential. 🚀 Commercial Product Leadership We are looking for someone who understands how great healthcare products create measurable business and customer outcomes. You will have experience delivering: Revenue growth Customer retention Customer expansion Operational efficiencies Product adoption Market growth Clinical value ...

responsibility for a multi-million-pound revenue operation, you will be the primary driver of growth, with a mandate to accelerate revenues through strong customer retention, product-led innovation, and expansion into adjacent markets. A key part of this role will be embedding a commercially focused mindset … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

responsibility for a multi-million-pound revenue operation, you will be the primary driver of growth, with a mandate to accelerate revenues through strong customer retention, product-led innovation, and expansion into adjacent markets. A key part of this role will be embedding a commercially focused mindset … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

Reed.ai is looking for a Reed.ai Customer Growth Manager to join their team in Holborn, London. About Us Reed.ai is an early-stage AI company on a mission to transform how people find work and how businesses find talent. We're at an exciting stage of growth, building … environments and want to play a key role in shaping the future of recruitment. Overview We're looking for a high-energy, commercially minded Customer Growth Manager to help scale Reed.ai's customer base and maximise platform engagement. Your mission will be to drive adoption, activation, retention ...

strategic direction, and drive sustained growth and profitability across the business. Success will be measured by outcomes, raising operational excellence, scaling customer success, and building high-performing leadership teams that multiply impact. This position provides critical operational leadership to a company and potentially a portfolio of companies within … software business or portfolio within the Tag Software Group family. You will develop and implement the business strategy across sales, marketing, R&D, customer service, professional services, and HR. Working with the Business Unit leadership team, you will set growth objectives, lead execution, and drive operational excellence. You will ...

passionate about helping customers succeed and delivering outstanding service? Transport Exchange Group (TEG) is looking for a Customer Support & Onboarding Specialist to join our growing team. This is an exciting opportunity to work closely with customers, helping them get the most from our products while providing excellent support throughout … benefits of an established business. We have presence in the UK, India and Ukraine. As part of our continued growth, we're looking for customer-focused individuals who enjoy solving problems, building relationships and making a positive difference every day. The Role As a Customer Support & Onboarding Specialist ...

passionate about helping customers succeed and delivering outstanding service? Transport Exchange Group (TEG) is looking for a Customer Support & Onboarding Specialist to join our growing team. This is an exciting opportunity to work closely with customers, helping them get the most from our products while providing excellent support throughout … benefits of an established business. We have presence in the UK, India and Ukraine. As part of our continued growth, we're looking for customer-focused individuals who enjoy solving problems, building relationships and making a positive difference every day. The Role As a Customer Support & Onboarding Specialist ...

required Key Targets/KPIs Monthly new contract sales Recurring Monthly Revenue (RMR) growth Number of new contracts secured Quote-to-order conversion rate Customer retention within the region Required Experience Field-based sales experience within the fire & security industry Proven success selling service or maintenance contracts … Supportive, collaborative team culture Success Profile Builds a strong, active pipeline quickly Regularly secures competitor contract takeovers Delivers consistent monthly RMR growth Maintains exceptional customer retention across the region Equal Opportunities Statement As an equal opportunities employer, RangerFS is committed to the equal treatment of all current ...

online and offline channels on each other and developing and implementing innovative strategies for improvement and growth Analysing online user behaviour, conversion data and customer journeys, funnel analysis and multi- channel attribution Performing ROI analysis to evaluate efficiency and effectiveness of different marketing campaigns Performing ad-hoc analytics … influencing conversion optimisation strategies with solid analytical data Key outputs: Design and implementation of Marketing analytics framework Ad hoc bespoke queries on product and customer insight Actionable customer insight – in particular building on the quant insights this position will drive by collaborating with the UX and segment owners ...

About the Team OpenAI's GTM Partnerships team builds and scales a strategic global ecosystem of partners that accelerates customer success, enables responsible AI adoption, and drives sustainable growth in support of OpenAI's mission. We work closely with Sales, Customer Success, Product, Marketing, Operations, Legal, and Executive … Leadership to ensure our partners are aligned, enabled, and accountable for delivering meaningful customer outcomes. Our ecosystem spans global systems integrators, consulting firms, cloud providers, regional partners, managed service providers, and industry specialists that help organizations successfully deploy AI at scale. As OpenAI's enterprise business continues to grow ...

leading Tech client are looking for a talented and motivated individual to own their end-to-end customer experience. You'll design and run customer insight and Voice of the Customer frameworks. You'll translate insights into root causes and recommendations that can be used across … organisation. You'll also deliver insight that supports customer loyalty, retention and Customer Lifetime Value, in order to ensure improvements are directly actionable. This is a newly created role in a growing business. A brilliant opportunity! The following skills/experience are essential: Previously worked ...

leading Tech client are looking for a talented and motivated individual to own their end-to-end customer experience. You'll design and run customer insight and Voice of the Customer frameworks. You'll translate insights into root causes and recommendations that can be used across … organisation. You'll also deliver insight that supports customer loyalty, retention and Customer Lifetime Value, in order to ensure improvements are directly actionable. This is a newly created role in a growing business. A brilliant opportunity! The following skills/experience are essential: Previously worked ...

leading Tech client are looking for a talented and motivated individual to own their end-to-end customer experience. You'll design and run customer insight and Voice of the Customer frameworks. You'll translate insights into root causes and recommendations that can be used across … organisation. You'll also deliver insight that supports customer loyalty, retention and Customer Lifetime Value, in order to ensure improvements are directly actionable. This is a newly created role in a growing business. A brilliant opportunity! The following skills/experience are essential: Previously worked ...

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are valued. The Role Take ownership of a portfolio of existing customer contracts ...

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are valued. The Role Take ownership of a portfolio of existing customer contracts ...