51 to 75 of 119 Customer Retention Jobs in the UK

meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited ...

Purpose: As a Customer Success Manager you’ll play a pivotal role in driving customer engagement, satisfaction, and product adoption. You will work cross-functionally with Account Management, Support, and Professional Services teams to ensure our customers are achieving their desired outcomes. This role serves as the primary … Accountabilities/BAU Objectives: Serve as the primary point of contact for a defined portfolio of customers, ensuring consistent and high-quality engagement. Monitor customer health, product adoption, and engagement metrics to proactively identify risks and growth opportunities. Act as the voice of the customer internally, providing structured ...

role is leading enterprise go‐to‐market strategy, successfully taking new products to market and embedding them in both existing and new customer relationships. Commercial Growth and ARR Scaling Opportunity FromCounsel is delivering consistent commercial performance, with c.45% ARR growth and 32% growth in booked revenue, supported by exceptionally … high customer retention, multi‐year contracts and built‐in price increases, resulting in negligible churn. The next phase will focus on product expansion, the continued rollout of value‐based pricing, and deeper penetration of the existing customer base, as the platform scales further across enterprise legal ...

trusted, long-term partner with a strong focus on ROI and total cost of ownership. Your Team Working cross-functionally with Customer Success and internal delivery teams, you’ll collaborate to build joint value roadmaps that support customer objectives and MHR’s strategy. You’ll maintain accurate sales … activity in Salesforce and conduct regular customer touchpoints, visiting each customer at least every 90 days. Together, you’ll resolve escalations, maintain referenceable accounts, and ensure customers continue to realise value from their investment in MHR. Your Impact Your ability to build meaningful, strategic relationships and deliver consultative ...

British high street. We have built a mobile-first loyalty platform that gives local businesses — cafés, gyms, salons, restaurants, independent retailers — the same customer retention tools that the big chains take for granted. QR code stamp campaigns and real-time customer insights. Founded … will be introducing to businesses: • A digital stamp card platform that replaces crumpled paper cards with a slick, branded mobile app • Real-time customer insights — businesses can finally see who their regulars are and how often they visit • Live on iOS and Android — a mature, working product ...

within an assigned portfolio of existing accounts. Identify and execute upsell and cross-sell opportunities within existing customers. Lead renewal conversations to ensure strong customer retention and long-term partnerships. Act as a trusted advisor to customers, understanding their evolving needs and aligning solutions accordingly. Skills Required … demonstration skills, with the ability to communicate complex solutions clearly. Commercially astute with strong negotiation and closing skills. Experience managing and growing existing customer accounts. Ability to balance new business development with account management responsibilities. Highly organised with strong pipeline management and forecasting skills. ...

Imagesound is a global specialist in music curation and in-store media, helping brands enhance customer experiences through sound, visuals and technology. With offices across the US, UK and Asia and a worldwide consultant network, Imagesound supports 100,000+ locations in 168 countries. Owned by private equity firm Livingbridge … commercial strategy. Working closely with the CEO and CFO, the CRO will take full ownership of the global revenue agenda — leading new business, marketing, customer success and international operations while managing the commercial P&L and a global team of circa 40. Key responsibilities Own the global revenue strategy ...

with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...

Managing your pipeline and performance through CRM systems What Success Looks Like A strong and growing client portfolio Consistent new business wins High client retention and repeat business Being recognised by clients as a trusted healthcare partner Increasing monthly revenue and commission earnings What You'll Bring Experience ...

partnerships across charities, churches, publishers and sector agencies Build trusted relationships with CEOs, marketing leads, fundraising teams and HR stakeholders Maintain high client retention and satisfaction Identify and execute upsell opportunities across the product portfolio Represent the organisation at relevant conferences and networking events Stay informed on market ...

product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business has scaled to approximately 80+ employees (with continued growth planned) and supports 150+ customers globally. Since inception in the mid 2010s ...

Reed.co.uk is looking for a Customer Success Manager to join their team in Holborn, London. Overview As a Customer Success Manager you will have a key strategic role within reed.co.uk. As a customer focussed individual you are motivated and engaged by providing service excellence to our clients. … strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering Analysing and monitoring customer data to draw insights and optimisations, communicating those findings to clients and adjusting campaigns for better performance Actively organising and managing operational and strategic ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition of Flow … features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements for Flow within ...

join a growing sales team. This is a field-based role with a 50/50 split between winning new business and developing existing customer relationships. You'll be responsible for identifying and securing new clients, while also re-engaging with previous customers to drive repeat business and maximise … face meetings with decision-makers across a variety of industries Spot and develop opportunities across additional service lines Build long-term relationships to increase customer retention and lifetime value Maintain an accurate and active pipeline through CRM systems Achieve and exceed new business and revenue targets ...

campaigns Liaise closely with production to ensure smooth order delivery Keep CRM systems up to date and organised Support both new business growth AND customer retention What we re looking for We re after someone who brings energy, drive, and initiative. You ll thrive here … facility Free on-site parking Location & Hours Monday to Friday: 08 00 Based in Pilsworth, Bury (near M66 Junction 3) Occasional travel for customer visits and trade shows Flexibility required for occasional out-of-hours business needs Please note: Due to location, you ll need your own transport. ...

created leadership role will build and lead a global revenue enablement function focused on strengthening commercial performance. Working closely with Sales, Marketing, Product and Customer Success, the Head of Revenue Enablement will design and implement programmes that improve sales productivity, accelerate ramp time, support renewals and expansion, and optimise … revenue technology stack. The role carries a clear commercial mandate to drive ARR growth, customer retention (NRR), and operational efficiency, while leading a small global team and establishing scalable enablement frameworks, playbooks and data-driven programmes. The successful candidate will: Bring significant experience in senior sales ...

meet budget and expectations Sales enablement - Assist Sales people with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team’s capabilities Customer retention - Act as a trusted adviser to customers through building knowledge … leverage investment in Solutions Architects, Services BDMs, Cloud platform, and professional services resources. Client engagement - driving and evangelising DC and Cloud services capabilities to customer base. Differentiating my client through its productised services, consulting capability and cloud expertise. Accreditation – Attain and maintain relevant accreditation(s) in key areas Exceptional ...

Revenue generation & overall growth - Identify growth opportunities within accounts and lead commercial negotiations Develop account plans to drive upsell, cross-sell, and renewal strategies Customer satisfaction & retention Build trusted relationships with key stakeholders across client organizations up to and including C Suite Act as the primary point … strategies A thorough understanding of the FX market and how it influences the remittance industry Collaborate with cross-functional teams: including marketing, product, and customer ops, to align strategies, drive innovation, and deliver solutions for enterprise customers. Leverage clear communication and teamwork to streamline workflows, resolve challenges, and ensure ...

long-term client satisfaction. Working cross-functionally with marketing, technical, data, and operations teams, you'll play a key role in both client retention and business growth. Location: Huddersfield (Hybrid, full-time) Key Responsibilities: Manage and develop key client relationships Oversee onboarding, delivery, and account performance Lead client ...

both business and technical conversations. You'll be organised, self-motivated, and effective in a remote-first environment. What Good Looks Like Strong client retention, growing revenue within existing accounts, clients adopting more of the service portfolio over time, and a reputation internally and externally as someone ...

projects Own the product vision and roadmap aligned with strategy Constantly identifying growth opportunities Thorough QA testing Driving improvements in conversion rates, AOV and customer retention A/B testing and experimentation to optimise performance through ads and organic Seeing all projects through to completion ...

strategies that provide the greatest opportunities to drive revenue. Responsibilities Provide general sales support (needs analysis, data review, and product demonstrations) Serve as the customer advocate and liaison for product management and development Prepare periodic forecasts and progress updates toward sales goals Qualifications Bachelor's degree or equivalent experience ...

strategies that provide the greatest opportunities to drive revenue. Responsibilities Provide general sales support (needs analysis, data review, and product demonstrations) Serve as the customer advocate and liaison for product management and development Prepare periodic forecasts and progress updates toward sales goals Qualifications Bachelor's degree or equivalent experience ...

empowered team committed to delivering smarter growth with integrity and creative thinking. We are super proud of the fact that our customer retention is one of the highest in the industry. Our business was built and revolves around 4 key values: Pull Together - We pitch in with ...

from discovery to launch and beyond, ensuring our platform remains at the forefront of the industry. You will collaborate closely with our engineering and customer-facing teams to meet market demands and customer needs. Join our innovative and ambitious team of talented, international enmaccians to not only shape … trading, and integrating our platform for pre-/post-trade services. Define the product roadmap and strategy, taking into consideration market trends, competitive analysis, customer needs and feedback. Identify and evaluate growth opportunities (e.g. professional trading, new regions, and green/environmental commodities) and new market segments to expand ...