51 to 75 of 240 Customer Retention Jobs in the UK

difference in your career, your team, and your impact. Your Career This is an exciting opportunity to lead growth across our established Private Sector customer base in a strategic and rewarding Sales Manager role. You’ll be responsible for maximising revenue, supporting customer retention, and ensuring … work alongside a skilled and collaborative Account Management team, playing a key leadership role in identifying and converting growth opportunities. In partnership with our Customer Success, Marketing, and New Business teams, you’ll develop and execute joint value roadmaps that align MHR’s strategic goals with our customers’ needs. ...

Head of Customer Success Who we are? Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our customers to make informed and long term rewarding recruitment decisions. As a Head … Customer Success you will drive results by leading a high performing team to deliver exceptional customer outcomes. You will set direction, streamline processes, and embed accountability to ensure customers gain full value from our solutions. Through strong partnerships and decisive leadership, you will transform insight and technology into ...

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head … Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction ...

+ commission (c£48k OTE) Ark is recruiting on behalf of an industry leading SaaS business with a strong UK presence and a loyal customer base. The company is known for its supportive culture, strong internal progression, and focus on delivering long-term value to clients through innovative digital … solutions. They are now looking for a commercially minded Account Manager to join their growing team, focused on customer retention, upselling, and relationship management across a varied portfolio. The Role As an Account Manager , you’ll play a key role in managing existing customer relationships, identifying ...

Bristol. This is an exciting opportunity for an experienced Account Manager to play a key role in developing, retaining, and growing a loyal customer base across the UK, Ireland, and international markets. The role focuses on building strong relationships with schools and education partners, supporting renewals and account growth … maximum value from the organisation’s products and services. The successful candidate will be commercially minded, highly organised, and passionate about delivering an excellent customer experience. They will work closely with the wider sales and operations teams to support sales campaigns, manage product trials, and contribute to continued business ...

experienced CRM Manager to join their growing manufacturing business in Medway . This is a key role responsible for managing and optimising their Customer Relationship Management (CRM) systems , ensuring data accuracy, and driving customer engagement through targeted campaigns. If you have a passion for data-driven marketing … strategy, this is the perfect opportunity to make an impact. Key Responsibilities Manage and maintain CRM systems to ensure accurate and up-to-date customer data. Develop and implement CRM strategies to improve customer retention and loyalty. Segment customer data to create personalized marketing campaigns. ...

Content Manager to lead the creation of compelling digital experiences across a multicategory retail and travel loyalty platform. This role focusses on delivering exceptional customer journeys that drive engagement, loyalty, and commercial success. Contract - 6 months (possibility to extend) Location - Buckingham Palace Road, London (SW1W 9SR) Hybrid … Flexible daily rate (inside IR35) Key Responsibilities Content Delivery Develop and execute end-to-end content strategies for homepage experiences, category pages, and customer touchpoints. Collaborate with Product, Marketing, and Trading teams to deliver content aligned with business objectives and seasonal campaigns. Ensure all content meets brand guidelines ...

seasoned & ambitious Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. 🚀 Join LEGALFLY! LEGALFLY is a pioneering legal AI platform offering an end-to-end solution … Join us at LEGALFLY and be a part of our mission to revolutionise the legal industry with cutting-edge AI technology. Key Responsibilities: Own customer growth and retention: Lead the full customer lifecycle, from onboarding to renewal, with a focus on identifying and executing expansion opportunities ...

seasoned & ambitious Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. 🚀 Join LEGALFLY! LEGALFLY is a pioneering legal AI platform offering an end-to-end solution … Join us at LEGALFLY and be a part of our mission to revolutionise the legal industry with cutting-edge AI technology. Key Responsibilities: Own customer growth and retention: Lead the full customer lifecycle, from onboarding to renewal, with a focus on identifying and executing expansion opportunities ...

seasoned & ambitious Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We'd love to hear from you. Join LEGALFLY! LEGALFLY is a pioneering legal AI platform offering an end-to-end solution … Join us at LEGALFLY and be a part of our mission to revolutionise the legal industry with cutting-edge AI technology. Key Responsibilities: Own customer growth and retention: Lead the full customer lifecycle, from onboarding to renewal, with a focus on identifying and executing expansion opportunities ...

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses … understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer ...

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses … understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include Owning customer ...

Company description: ClearCourse Job description: Role - Customer Support Specialist Location Warwick Role type Hybrid, Perm Join IntelligentGolf , part of the ClearCourse Group, and help golf clubs across the UK get the best from the market-leading club management system. If you love golf and enjoy solving problems, this role … team. What Youll Do Support clubs via phone, email & helpdesk Troubleshoot queries and escalate development needs Deliver online and in-person system training Support customer onboarding & data set-up Keep CRM/helpdesk records accurate Build relationships that support customer retention What Youll Bring Strong ...

Customer Service Agent - Temporary Contract Location: Nottingham Contract Length: 10 weeks Start Date: Monday 2nd February 2026 End Date: Sunday 12th April 2026 About the Role As a Customer Service Agent , you'll deliver exceptional reactive and proactive support through our Live Chat function, using the 'Sales through … Service' ethos. Reporting to the Customer Service Team Manager, you'll be part of a dynamic team focused on providing award-winning service and optimising customer value. Key Details Shifts: 4 on/3 off or 5 on/2 off (TBC) Includes weekends Combination of early starts ...

growth, quality and predictability) and Deal support. An important attribute of the role will be identifying growth strategies and working closely with delivery and customer success teams to accelerate revenue growth. Success Measures Achieve regional sales targets. Accelerate the awareness and adoption of Shibumi solutions in the region. Mentor … engagement and implement a repeatable methodology and process for maximizing sales success. Drive the commercial success of the Shibumi team in EMEA by increasing customer retention and driving growth through expansion of existing customer investments and acquiring new customers. Adhere to the company’s operational framework ...

growth, quality and predictability) and Deal support. An important attribute of the role will be identifying growth strategies and working closely with delivery and customer success teams to accelerate revenue growth. Success Measures Achieve regional sales targets. Accelerate the awareness and adoption of Shibumi solutions in the region. Mentor … engagement and implement a repeatable methodology and process for maximizing sales success. Drive the commercial success of the Shibumi team in EMEA by increasing customer retention and driving growth through expansion of existing customer investments and acquiring new customers. Adhere to the company’s operational framework ...

full sales cycle from prospecting and qualification through to contract closure. Critically, you will then be responsible for expert account management to ensure client retention, growth, and recurring revenue. You will work closely with the Managing Director and Marketing team to set and execute the sales strategy.Day ...

full sales cycle from prospecting and qualification through to contract closure. Critically, you will then be responsible for expert account management to ensure client retention, growth, and recurring revenue. You will work closely with the Managing Director and Marketing team to set and execute the sales strategy.Day ...

full sales cycle from prospecting and qualification through to contract closure. Critically, you will then be responsible for expert account management to ensure client retention, growth, and recurring revenue. You will work closely with the Managing Director and Marketing team to set and execute the sales strategy. ...

Coty, Mars, Diageo, Unilver etc They have a really strong value proposition to sell - you have something people want and helps them Strong client retention 100+ team hitting >15m in revenue, they are going places! Working with 1000s of retailers around the globe The Role This role ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...

service offerings for increased account revenue and wallet share through the creation of new sales opportunities. IF YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients Used to working in a fast-paced environment; self-driven and highly … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitate the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further ...