51 to 75 of 106 Customer Retention Jobs in the UK

trusted, long-term partner with a strong focus on ROI and total cost of ownership. Your Team Working cross-functionally with Customer Success and internal delivery teams, you’ll collaborate to build joint value roadmaps that support customer objectives and MHR’s strategy. You’ll maintain accurate sales … activity in Salesforce and conduct regular customer touchpoints, visiting each customer at least every 90 days. Together, you’ll resolve escalations, maintain referenceable accounts, and ensure customers continue to realise value from their investment in MHR. Your Impact Your ability to build meaningful, strategic relationships and deliver consultative ...

international markets Building strong relationships with clients Booking and managing client meetings to understand project needs Communicating the value of our service Supporting client retention and identifying upsell opportunities We’re Looking for People Who Are: Articulate and professional Motivated by success, results, and the chance to progress ...

international markets Building strong relationships with clients Booking and managing client meetings to understand project needs Communicating the value of our service Supporting client retention and identifying upsell opportunities We’re Looking for People Who Are: Articulate and professional Motivated by success, results, and the chance to progress ...

KPIs. The Internal Sales Associate will create an additional revenue stream for the business and create opportunities to promote the compnaies product offering. Customer information will be provided; however, an amount of prospecting will be required. My client is one of the UKs top independent suppliers of office services … whilst providing them with market-leading quality, service and reliability. It is a company that looks to build every department on the principles of customer care. Internal Sales Executive Key Responsibilities Communicating with customers to understand their needs and requirements and identify sales opportunities. Calling customers and pitching proposed ...

IRIS Software Group , we help more than 100,000 UK organisations -from accountancy firms and schools to growing businesses -work smarter every day. Our Customer Renewals team makes sure those customers stay with us year after year by providing a smooth, transparent renewal experience and resolving queries with care ...

Experience: Minimum of 5 years' experience in large format printing and/or signage Proven sales record Ability to quickly build credibility and define customer requirements Experience of working with large and small customers Ability to maintain accurate client communication Articulate, friendly, optimistic, goal orientated and success driven Highly ...

strategies that provide the greatest opportunities to drive revenue. Responsibilities Provide general sales support (needs analysis, data review, and product demonstrations) Serve as the customer advocate and liaison for product management and development Prepare periodic forecasts and progress updates toward sales goals Qualifications Bachelor's degree or equivalent experience ...

strategies that provide the greatest opportunities to drive revenue. Responsibilities Provide general sales support (needs analysis, data review, and product demonstrations) Serve as the customer advocate and liaison for product management and development Prepare periodic forecasts and progress updates toward sales goals Qualifications Bachelor's degree or equivalent experience ...

business Building strong relationships with clients Booking and managing client meetings to understand project needs Communicating the value of our service Supporting client retention and identifying upsell opportunities What’s in it for you? £40K base - Year 1 OTE 60k plus uncapped commission. Hybrid working - 3 days ...

strategic relationship builder who thrives at the intersection of commercial growth and deep customer partnership? Do you want to not only own the most valuable accounts but also impact and influence internal practices and team members? Famly is looking for a Senior Key Account Manager to drive expansion, retention … development of other KAMs. Solutions-focused and positive, you thrive in a fast-paced environment - skilfully navigating opportunities to accelerate commercial growth and deepen customer love at every turn. You’re not only a master of relationship management and growth - you’re also a driving force behind team excellence ...

strategic relationship builder who thrives at the intersection of commercial growth and deep customer partnership? Do you want to not only own the most valuable accounts but also impact and influence internal practices and team members? Famly is looking for a Senior Key Account Manager to drive expansion, retention … development of other KAMs. Solutions-focused and positive, you thrive in a fast-paced environment - skilfully navigating opportunities to accelerate commercial growth and deepen customer love at every turn. You’re not only a master of relationship management and growth - you’re also a driving force behind team excellence ...

grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base. We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they … investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter. Role Overview: You will be responsible for managing and growing ...

Outside IR35 | 3-Month Contract We’re partnering with a well-known consumer brand that’s on a mission to deepen its understanding of customer behaviour and optimise marketing performance. They’re scaling fast and are looking for a Marketing Data Analyst to help the team better understand customer … with marketing leaders to drive commercial impact. The Project: Partner closely with the Marketing and Growth teams to tackle complex commercial challenges that drive customer acquisition and retention Analyse customer and campaign data to uncover actionable insights and growth opportunities Build and maintain Looker dashboards ...

Outside IR35 | 3-Month Contract We’re partnering with a well-known consumer brand that’s on a mission to deepen its understanding of customer behaviour and optimise marketing performance. They’re scaling fast and are looking for a Marketing Data Analyst to help the team better understand customer … with marketing leaders to drive commercial impact. The Project: Partner closely with the Marketing and Growth teams to tackle complex commercial challenges that drive customer acquisition and retention Analyse customer and campaign data to uncover actionable insights and growth opportunities Build and maintain Looker dashboards ...

organisation has developed a highly regarded, enterprise-grade platform that underpins complex, high-value legal proceedings worldwide. Due to continued growth and increased customer demand, they are now seeking a technically astute, client-facing professional to play a key role in driving customer success, retention, and long-term value. The Role This is a senior, hands-on Technical Account Manager position, sitting at the intersection of customer success, technical delivery, and product. You will act as the primary technical partner for a set of strategic clients, ensuring platform adoption, operational stability ...

benefits Bristol- UK A rare opportunity to join a leading IT Soltuions provider, this company are pioneering with their technology yet offer first class customer support and retention. Currently and due to expansion they have a role for an experienced BDM to take their existing portfolio of leading solutions ...

Data Science projects within the data team, with the idea to work towards people management. You'll play a key part in shaping how customer data informs decision-making at scale. Key Responsibilities Lead and develop a team of data scientists, providing technical guidance and strategic direction. Partner with … senior stakeholders to identify opportunities for data-driven improvement in customer engagement, retention, and product experience. Oversee the design, development, and delivery of advanced analytical models and insights that support business growth. Translate complex data into clear, actionable recommendations that drive commercial impact. Collaborate closely with ...

Data Science projects within the data team, with the idea to work towards people management. You'll play a key part in shaping how customer data informs decision-making at scale. Key Responsibilities Lead and develop a team of data scientists, providing technical guidance and strategic direction. Partner with … senior stakeholders to identify opportunities for data-driven improvement in customer engagement, retention, and product experience. Oversee the design, development, and delivery of advanced analytical models and insights that support business growth. Translate complex data into clear, actionable recommendations that drive commercial impact. Collaborate closely with ...

relationships with key business client. This is a fantastic opportunity to join a forward-thinking organisation that has recently restructured its operations and customer support functions to enhance client experience and long-term success. In this role, youll take ownership of a portfolio of corporate clients, managing the full … customer lifecycle from post-sale onboarding through to long-term relationship development. Youll play a key role in ensuring clients receive measurable value from their investment, while identifying opportunities for growth, optimisation, and deeper engagement. Key Responsibilities Client Onboarding & Implementation Lead the end-to-end onboarding process ...

full right to work to apply* ABOUT THE BUSINESS This established, pure-play CRM agency has close to 30 years' experience delivering data-led customer engagement and retention programmes for some of the UK's most recognisable brands. Following a recent international acquisition, the agency is entering … client care on a large, complex account within a regulated environment. Provide strategic support, ensuring campaigns and activity align with broader customer and brand objectives. Work closely with internal teams delivering execution across direct marketing and email. Act as a consistent, reliable client contact, maintaining momentum and quality across ...

next-generation conversational agents used by major global brands. Their platform powers intelligent, human-like interactions across chat, email and voice, resolving millions of customer queries in real time and at enterprise scale. You would join a high-impact engineering team responsible for deploying production-grade AI agents that … core of the product. These agents handle complex, multi-step customer journeys, work alongside human support teams, and directly influence customer experience, retention and revenue. This environment suits engineers who enjoy working end-to-end across the stack, quickly iterating with customers, and tackling deep technical ...

next-generation conversational agents used by major global brands. Their platform powers intelligent, human-like interactions across chat, email and voice, resolving millions of customer queries in real time and at enterprise scale. You would join a high-impact engineering team responsible for deploying production-grade AI agents that … core of the product. These agents handle complex, multi-step customer journeys, work alongside human support teams, and directly influence customer experience, retention and revenue. This environment suits engineers who enjoy working end-to-end across the stack, quickly iterating with customers, and tackling deep technical ...

next-generation conversational agents used by major global brands. Their platform powers intelligent, human-like interactions across chat, email and voice, resolving millions of customer queries in real time and at enterprise scale. You would join a high-impact engineering team responsible for deploying production-grade AI agents that … core of the product. These agents handle complex, multi-step customer journeys, work alongside human support teams, and directly influence customer experience, retention and revenue. This environment suits engineers who enjoy working end-to-end across the stack, quickly iterating with customers, and tackling deep technical ...

data and AI capabilities. With a mature data platform and strong executive buy-in, they are now focused on embedding advanced AI into both customer-facing products and internal decision-making tools. As a Senior AI Scientist, you'll play a key role in designing, building and deploying applied … production deployment. You'll work closely with product, engineering and business teams to ensure AI solutions are practical, scalable and deliver clear commercial and customer impact. Key Responsibilities Leading the development of AI proof-of-concepts and production systems, including LLM-powered assistants and chatbots. Designing and implementing ...

measured against the achievement of targets, against the objectives and responsibilities listed above, and against the following standard criteria: Client Relationship & Satisfaction Client Retention Rate : Maintain a high retention rate across managed accounts through proactive engagement and value delivery. Client Satisfaction Scores : Achieve and sustain positive ...