51 to 75 of 146 Customer Retention Jobs in the UK

delivering £60m worth of support over the next three years. The Role: The Head of Marketing is responsible for developing and executing Nominet’s customer marketing strategy to drive awareness, customer acquisition, retention and revenue growth for the registry business. This role ensures our domain, registry … aligned with organisational goals. You’ll lead a small high-performing team, oversee the full marketing mix, and work closely with Commercial, Product, Customer Success and Corporate Affairs teams. What You'll Be Doing: Develop and deliver a comprehensive marketing strategy aligned to business objectives, growth targets, and Nominet ...

have the perfect opportunity for you! They work across both B2B and B2C sectors, delivering innovative products and services to a diverse customer base. They are focused on driving growth through creative and data-driven marketing strategies across multiple brands and markets. You will be working across two distinct … optimal performance, functionality, and SEO Email Marketing & CRM: Create and deploy email marketing campaigns using platforms such as HubSpot, Klaviyo, or Salesforce Manage automated customer journeys and analyse campaign performance Content & Asset Development: Develop content strategies that support lead generation and customer retention Create engaging digital ...

have the perfect opportunity for you! They work across both B2B and B2C sectors, delivering innovative products and services to a diverse customer base. They are focused on driving growth through creative and data-driven marketing strategies across multiple brands and markets. You will be working across two distinct … optimal performance, functionality, and SEO Email Marketing & CRM: Create and deploy email marketing campaigns using platforms such as HubSpot, Klaviyo, or Salesforce Manage automated customer journeys and analyse campaign performance Content & Asset Development: Develop content strategies that support lead generation and customer retention Create engaging digital ...

insights that accelerate growth and optimize the performance of the website and product offerings. This role partners deeply with our Product teams to understand customer behavior, pain points and optimisation opportunities, enabling prioritisation of the most impactful enhancements for our customers, and driving the experimentation programme to measure … analysis, experimentation, and product data science Define and evolve a global product measurement strategy, ensuring key metrics align product development with business growth and customer retention Build and maintain a unified behavioral analytics framework to map the customer journey—from first website interaction to product adoption ...

expansion, the company is strengthening its leadership presence in Europe and is seeking a Country Manager UK (m/f/d) to own customer outcomes, adoption, and long-term value creation across the region. You will work in close collaboration with the global executive team and contribute directly … wants to play a key role in scaling an innovative, AI-driven platform. Your duties and responsibilities will include: Define and execute a comprehensive Customer Success strategy for the UK and Europe, fully aligned with regional growth, revenue, and expansion objectives Build, lead, and scale a high-performing, remote ...

expansion, the company is strengthening its leadership presence in Europe and is seeking a Country Manager UK (m/f/d) to own customer outcomes, adoption, and long-term value creation across the region. You will work in close collaboration with the global executive team and contribute directly … wants to play a key role in scaling an innovative, AI-driven platform. Your duties and responsibilities will include: Define and execute a comprehensive Customer Success strategy for the UK and Europe, fully aligned with regional growth, revenue, and expansion objectives Build, lead, and scale a high-performing, remote ...

tech business transforming how owners stay connected to their pets. Since launching in recent years, the company has scaled rapidly, building a global customer base across multiple markets, with further international expansion planned in 2026. With a strong subscription-led model, they are now looking to bring … work with large, complex datasets to generate insight, improve decision-making, and drive commercial performance. A key focus will be optimising recurring revenue, improving customer retention, and enhancing subscription billing processes. Key Responsibilities Build reports and dashboards to track KPIs and performance Turn complex datasets into actionable ...

Media, Product and Sales. The Job Own and manage a portfolio of enterprise-level client accounts across global consumer and retail brands Drive client retention, account growth and renewal conversations across large-scale programmes Manage end-to-end campaign delivery, ensuring timelines, budgets and performance expectations ...

tech data and precise fintech requirements. The team is responsible for building frictionless payment solutions for our users, operating incentive programs to increase customer retention, and managing internal systems that power the billing pipelines. Operating across multiple functional areas, the team bridges engineering with customer experience … this role if you: Focus on outcomes : You don’t claim victory at code completion; you measure success by positive business results and customer adoption. Operate with autonomy : You are comfortable taking high-level priorities and turning them into actionable, well-defined technical roadmaps without constant supervision. Bridge ...

projects to help unblock key product decisions, ranging from sizing the opportunity in new markets to measuring the incremental value of accounting integrations on customer retention and usage. What You’ll Bring Technical Skills: 3+ years of experience in analytical roles with strong data analysis skills. Expert … Airflow. Familiarity with leveraging AI tools to improve workflows and analytical outcomes. Analytical Thinking: Experience with at least one of: funnel analysis, customer segmentation/cohort analysis, or metrics decomposition. Structuring problems before diving into data and knowing how to find the signal in the noise. Ownership: Ability ...

impact on a company that needs your expertise. Your New Role. Responsible for analysing marketing performance data to help a business improve lead generation, customer engagement, campaign effectiveness, and overall commercial performance. Here are the main responsibilities typically involved: Analyse marketing campaign performance across digital channels such as email … social media, PPC, SEO, and websites. Interpret large volumes of customer and sales data to identify trends, opportunities, and areas for improvement. Produce regular reports, dashboards, and KPI analysis for senior management and sales teams. Measure ROI and effectiveness of marketing activity and recommend improvements based on data insights. ...

Company They are a fast-growing, data-led organisation that places analytics at the core of decision-making. With a strong focus on customer behaviour, product performance, and commercial growth, they are investing heavily in their data capability. The business fosters a collaborative, high-performing culture where analysts … areas to turn open-ended questions into meaningful insight and commercial recommendations. This role requires strong technical capability alongside a highly consultative approach. Analyse customer behaviour, retention, churn, and lifecycle performance Translate ambiguous business questions into structured analytical approaches Partner with Product, Growth, and Commercial teams ...

learner and client engagement. Maintain CRM records and provide accurate forecasting. Collaborate with marketing teams to optimise lead generation campaigns. Support learner and client retention through proactive communication and follow-ups. Champion the brand in all communications and engagements. Mentor colleagues where appropriate and contribute to team objectives. ...

meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited ...

growth of partnerships within the benefits sector. Growth of ‘Beyond Payroll’ revenue. Positive impact of the service offering on sales revenue and client retention over the next three years. Key Skills Proven experience in the benefits industry is essential. Innovative and creative thinker. Strong communication skills. Strong commercial ...

objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders Drive … across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue ...

objectives, innovation programmes and ESG initiatives. You will be responsible for identifying growth opportunities across a broad suite of technology solutions while ensuring exceptional customer experience and retention. Key Responsibilities Manage and develop a portfolio of Enterprise-level accounts Build strong multi-level relationships including C-suite stakeholders Drive … across: Cybersecurity Managed Services Intelligent Connectivity Hybrid Cloud Unified Communications Contact Centre Solutions What We’re Looking For Proven success managing and growing enterprise customer relationships Strong background in solution-based or consultative technology sales Demonstrated ability to negotiate and close complex commercial agreements Track record of exceeding revenue ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition of Flow … features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements for Flow within ...

bank or fintech can immediately understand why it matters to them/li li You've built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture/li/ul h3 What you will be doing/… Lead the definition of Flow's features, workflows, and data requirements - from customer discovery through to prioritization and post-launch measurement/li li Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different ...

Managing your pipeline and performance through CRM systems What Success Looks Like A strong and growing client portfolio Consistent new business wins High client retention and repeat business Being recognised by clients as a trusted healthcare partner Increasing monthly revenue and commission earnings What You'll Bring Experience ...

media industry, with passion to develop your understanding of the intricacies of the landscape. Excellent organisational skills and a desire to provide first class customer service are required. Experience working as a self-starter with a consistently positive attitude towards your job, team and company. Digital media ...

identify their requirements and needs Drive feedback and bring insights from client and internal meetings to close deals, scale the company, and improve client retention Provide accurate sales forecasting, generate pipeline, and maintain high Salesforce hygiene Navigate complex accounts, building internal champions, selling to the C-suite Build ...

quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. As Head of Customer Success, International at Anthropic, you'll build and lead our Customer Success function across EMEA and APAC, scaling a team of managers and CSMs … outside the US, hire and develop a multi‐region team of managers, and partner closely with your US counterparts to deliver a globally consistent customer experience while thoughtfully localising where it matters. You'll work hand‐in‐hand with our global GTM, Product, and Engineering leaders to shape ...

After-Sales Support Advisor Nottingham City Centre (Hybrid)£25,000 – £27,000kTemporary to Permanent Position The Opportunity We are recruiting for a customer-focused After-Sales Support Advisor to join a busy and fast-paced support team based in Nottingham City Centre. This hybrid opportunity is ideal for someone … with strong customer service and technical troubleshooting experience who enjoys resolving issues and delivering excellent customer outcomes. As the trusted point of contact for customers after purchase, you will manage queries and technical issues from initial contact through to resolution, ensuring a professional and efficient service at every ...

long sales cycles. Relationship Skills: Excellent communication, networking, and presentation skills. Key Performance Indicators (KPIs) Revenue growth Sales pipeline volume Project win rate Client retention and repeat business Email: (url removed ...