51 to 75 of 122 Customer Retention Jobs in the UK

meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited ...

achieve desired win rates. Build strategic relationships with consultants, prospects, clients, and the sector at large. Develop a deep understanding of market and customer trends taking a consultative selling approach to better identify client pain and needs in advance of procurement processes. Work closely with stakeholders to influence … customer journey, routes to market and industry perception at large. Acting as an ambassador for the Group, engaging with stakeholders at the highest level, including presenting keynote speeches at industry conferences and round table events, awards and other public events to maximise visibility to support the brand Lead ...

measured on impact - the core objective is to level up the brand, support campaigns with high-quality assets, and deliver product explainers that improve customer retention and engagement. Youll bring current best practice and emerging trends in design, motion and channel formats, turning them into measurable wins. … Transform outdated PDF guidelines into a living Figma brand system (foundations, components, tokens, and motion rules) and a downloadable brand kit. Motion & Video: Produce customer testimonials, product explainers/how-tos, motion graphics, screen-capture sequences, lower thirds, titles, captions/subtitles, and light colour/audio polish; create ...

measured on impact - the core objective is to level up the brand, support campaigns with high-quality assets, and deliver product explainers that improve customer retention and engagement. Youll bring current best practice and emerging trends in design, motion and channel formats, turning them into measurable wins. … Transform outdated PDF guidelines into a living Figma brand system (foundations, components, tokens, and motion rules) and a downloadable brand kit. Motion & Video: Produce customer testimonials, product explainers/how-tos, motion graphics, screen-capture sequences, lower thirds, titles, captions/subtitles, and light colour/audio polish; create ...

measured on impact - the core objective is to level up the brand, support campaigns with high-quality assets, and deliver product explainers that improve customer retention and engagement. You’ll bring current best practice and emerging trends in design, motion and channel formats, turning them into measurable … Transform outdated PDF guidelines into a living Figma brand system (foundations, components, tokens, and motion rules) and a downloadable brand kit. Motion & Video: Produce customer testimonials, product explainers/how-to’s, motion graphics, screen-capture sequences, lower thirds, titles, captions/subtitles, and light colour/audio polish ...

assessment. This role will own the full sales cycle, develop pricing/licensing strategies, deliver tailored demos, and act as the voice of the customer to influence future product development. Ideal for a consultative seller with experience in environmental software or technical SaaS solutions. Ideal Candidate Proven B2B SaaS … deliver engaging product demonstrations to technical and non-technical audiences. Commercial acumen in pricing, licensing and recurring revenue models. Experience influencing product roadmap through customer feedback. Self-motivated, consultative approach with excellent relationship-building skills. Business Development Manager Environmental Software (SaaS) Key Responsibilities Own the sales lifecycle: lead generation ...

solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry . M-Cube, established in 2001, during the years expanded its range of services with … creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently ...

Executive and play a key role in driving business growth! Key Responsibilities: Lead Generation & Prospecting Identify and qualify new business opportunities across diverse industries. Customer Engagement Reach out to potential and existing clients via phone, email, and social media to build strong relationships. Tailored Solutions Understand client needs, propose … manage all opportunities effectively to ensure seamless follow-ups. Collaboration & Reporting Provide detailed call reports to the Sales Manager for analysis and strategic planning. Customer Retention Maintain long-term client relationships and coordinate field visits with the external sales team. Cross-Department Liaison Work closely with other ...

including: Building optimisation models to improve efficiency and throughput. Developing predictive models to reduce risk and prevent downtime. Designing churn prediction strategies to improve customer retention. Identifying next-best actions to support sales and commercial teams. Applying geospatial modelling to optimise footprint and location strategy. What We’re Looking ...

Remote (Need to be UK Based). WeDo have exclusively partnered with a SME who continue to go from strength to strength. Due to customer retention and growth, coupled with a recent round of funding (c£12m), a Lead Engineer is required to broaden their existing product ...

productivity. Drive Operational Excellence & Enablement: Ensure the provision of a comprehensive, reliable, and user-centric IT service that fully equips all colleagues to exceed customer expectations. Lead Technology Innovation & Investment: Anticipate future needs, develop a prioritised roadmap of change, and ensure all technology investments deliver a clear return ...

field based role, perfect for someone who enjoys building face to face relationships, identifying opportunities on site and developing both new and existing customer accounts. You ll take ownership of a regional portfolio, working closely with internal teams to deliver consultative site solutions that meet customer needs while … range of products and services Negotiate contracts and pricing with clients Maintain a strong and sustainable sales pipeline Manage debt control within your customer portfolio What We re Looking For: Proven experience in business development or external field sales A track record of exceeding sales targets and delivering revenue ...

leading security accreditations. As a Principal Service Manager, you will be a senior leader responsible for the overall health, success, and growth of strategic customer relationships. Acting as a trusted advisor, you will ensure services are delivered effectively, customers realise value, and long-term satisfaction and retention are achieved. This is a high-impact role for someone who thrives at the intersection of service delivery, customer success, and relationship management. Key Responsibilities Build and maintain strong, senior-level customer relationships. Own the end-to-end success of strategic and business-critical customers. Ensure ...

high-performance but genuinely collaborative - smart people, low ego, and leadership that gives autonomy and support in equal measure. With scaling revenue, strong customer retention, and ambitious growth plans, this is a business with real momentum. The Role As a Pre-Sales Consultant ...

owners. Key Responsibilities Identify and secure new business opportunities across the UK and European markets. Manage and develop existing accounts, ensuring exceptional service and customer retention. Create tailored proposals, pricing strategies, and product recommendations to meet client needs. Collaborate with internal teams (production, logistics, quality, finance) to deliver seamless ...

Opportunity Our client is an international organisation with their UK office in London. They develop innovative digital solutions to improve service, engagement, customer experience and communication within the retail industry. Leading the UK Technical Team, this position is fundamental to the Solution and Product Definition Strategy and supports … face and remotely consult with clients, current and potential, to help define their project requirements. Manage and coordinate technical design phases to meet customer needs. Proactively coordinate and activate resources as needed to achieve project goals. Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery ...

trusted, long-term partner with a strong focus on ROI and total cost of ownership. Your Team Working cross-functionally with Customer Success and internal delivery teams, you’ll collaborate to build joint value roadmaps that support customer objectives and MHR’s strategy. You’ll maintain accurate sales … activity in Salesforce and conduct regular customer touchpoints, visiting each customer at least every 90 days. Together, you’ll resolve escalations, maintain referenceable accounts, and ensure customers continue to realise value from their investment in MHR. Your Impact Your ability to build meaningful, strategic relationships and deliver consultative ...

customised learning pathways, and consulting add-ons Work with partners to align roadmaps, co-develop learning solutions, and unlock recurring SaaS revenue streams Ensure customer retention, renewals, and account expansion opportunities are actively managed Commercial Leadership Contribute to overall sales strategy, SaaS pricing models, partner frameworks ...

sales role and it is not a Service Desk role. It is a strategic service delivery role for a professional who cares about client retention and technical excellence. ...

grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base. We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they … investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter. Role Overview: You will be responsible for managing and growing ...

strategies that provide the greatest opportunities to drive revenue. Responsibilities Provide general sales support (needs analysis, data review, and product demonstrations) Serve as the customer advocate and liaison for product management and development Prepare periodic forecasts and progress updates toward sales goals Qualifications Bachelor's degree or equivalent experience ...

towers transition to the BPO. Establish common governance, shared metrics, and unified service management across all functions. Support business growth through delivery excellence, client retention, and contribution to bids and transitions Act as an escalation point for complex delivery, performance, or relationship issues About You You will ...

have direct and visible impact. You'll be working with a business that delivers technically complex, high-quality projects while valuing sustainable growth, client retention, and long-term relationships over turnover for turnover's sake. ...

managed IT Support, Cyber Security, Microsoft Cloud services and transformation projects. Achieve and maintain KPI’s across revenue generation (upfront and recurring) and client retention To generate leads within set KPI’s for other divisions including telephony, connectivity, mobile & energy To support senior leadership with proper opportunity/ ...

crunching numbers, you'll be the engine behind how Morrisons understands and engages with millions of customers. You will be responsible for analysing customer and transactional data to drive insight, measure loyalty performance, and inform the optimisation of the loyalty proposition. The role supports data-led decision making across … loyalty teams, helping to improve customer engagement, retention and lifetime value. What you'll be doing: Analyse loyalty member behaviour, engagement, spend and redemption patterns Measure performance of loyalty mechanics, promotions and personalised offers Design experiments (A/B testing) and use advanced analytics to measure ...