51 to 75 of 237 Customer Retention Jobs in the UK

Director of Service Delivery

Hiring Organisation
Jobleads-UK
Location
High Wycombe, England, United Kingdom
automation and AI to improve efficiency. Work closely with Sales, Solutions, customers, vendors and partners to develop propositions, take our capabilities to market, understand customer challenges and identify opportunities to grow existing and new customer relationships. Own the successful delivery and commercial performance of the functions, overseeing project … delivery, utilisation, revenue, margins, pipeline, customer retention and Managed Services renewals. Develop our people and technical capabilities, ensuring team members maintain relevant certifications, build their skills and expertise, and that Saepio remains aligned with the evolving cyber security market. What are we looking for? We’re looking ...

Customer Success Manager

Hiring Organisation
i2i Recruitment Consultancy
Location
Tewkesbury, Gloucestershire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
What’s in it for you? Opportunity to manage and grow relationships with a portfolio of valued customers Play a key role in customer onboarding, engagement and long-term success Work collaboratively with cross-functional teams across the business Exposure to technology platforms and digital solutions Varied role with … opportunities to influence customer experience and business growth Supportive environment with ongoing learning and development opportunities Must have’s Previous experience in Customer Success, Account Management or Partner Management Experience managing a portfolio of customer or partner relationships Experience supporting technology platforms, digital products or complex services ...

Customer Insights Analyst

Hiring Organisation
ICIS
Location
London, UK
Employment Type
Full-time
supply and demand data. You can learn more about ICIS at the link below. About the role: To provide dedicated analytical capability within Customer Intelligence, connecting customer research, CRM data, product usage data and business performance metrics into clear, actionable insight. This role is designed to build future … data science and AI capability while strengthening day-to-day reporting, dashboarding and evidence-based decision making. You will be responsible for turning customer, commercial and operational data into practical insight that improves customer understanding, product decisions, retention, engagement and business performance. You will work closely ...

Customer Success Manager

Hiring Organisation
Klipboard
Location
Leeds, UK
Employment Type
Full-time
solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Now we're looking for a Customer Success Manager to take ownership of a portfolio of customers and become a strategic partner in their long-term success. This isn't a role … account maintenance—it's about delivering measurable value, driving adoption, reducing risk, and helping customers achieve their goals. Why This Role? As a Customer Success Manager, you'll be at the heart of the customer journey, ensuring our customers realise the full value of Klipboard ...

Customer Success Intern/Graduates

Hiring Organisation
The National College
Location
Sheffield, South Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
This opportunity is ideal for a recent graduate or a student in their penultimate year who is looking to develop valuable customer-facing experience within a fast-growing EdTech organisation. We welcome candidates who are eager to learn, build their skills, and gain hands-on experience working with customers … policy library with innovative software tools, developed in collaboration with thousands of schools and more than 1,000 education experts. The Role As a Customer Success Intern/Graduates at The National College, you'll join a collaborative, mission-driven team where your ideas matter. Working alongside our Customer ...

SAP Partner Lead

Hiring Organisation
Jobleads-UK
Location
Manchester, England, United Kingdom
partner channels, you will help drive the next stage of growth in a role where you can shape every part of the journey. Our customer base currently includes globally recognised brands and a 98% customer retention rate. We're in a strong position to accelerate … executing indirect sales and partner growth strategies Experience creating partner led pipeline and driving revenue growth Ability to engage and influence senior stakeholders across customer and partner organisations Strong commercial awareness and opportunity management skills Excellent communication, presentation and stakeholder management skills The Config Team: A leading SAP Supply ...

SAP Partner Lead

Hiring Organisation
Jobleads-UK
Location
United Kingdom
partner channels, you will help drive the next stage of growth in a role where you can shape every part of the journey. Our customer base currently includes globally recognised brands and a 98% customer retention rate. We're in a strong position to accelerate … executing indirect sales and partner growth strategies Experience creating partner led pipeline and driving revenue growth Ability to engage and influence senior stakeholders across customer and partner organisations Strong commercial awareness and opportunity management skills Excellent communication, presentation and stakeholder management skills The Config Team: A leading SAP Supply ...

Account Director

Hiring Organisation
Jobleads-UK
Location
Newcastle upon Tyne, England, United Kingdom
Director to join a company within the edtech space. The Role As an Account Director, you will play a pivotal role in growing the customer base, driving customer satisfaction, account expansion, managing risk, renewal and retention. You will be customers' main point of contact, responsible for cultivating strong … Proven experience in account management within the learning technology industry. Able to demonstrate success in balancing revenue and retention targets while driving customer satisfaction and managing risk and escalation with a matrix team. Customer‐centric with a passion for delivering exceptional customer experiences ...

Customer Success Manager

Hiring Organisation
Albert Bow
Location
London, UK
Employment Type
Full-time
Description Customer Success Manager | UK | RegTech/Enterprise SaaS | 12 Month FTC I'm partnering with a fast-growing SaaS business that is trusted by some of the world's largest financial institutions to help navigate complex regulatory and compliance challenges. Their platform is used by global banks, insurers … teams manage risk, compliance and governance more effectively. As they continue to support a growing enterprise client base, they're looking for an experienced Customer Success Manager to take ownership of a portfolio of strategic accounts and ensure customers maximise value from the platform. You'll become a trusted ...

Business Development Manager (South West)

Hiring Organisation
Manucomm Recruitment Ltd
Location
Bristol, Gloucestershire, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 - 70,000 Annual
with an established and growing business that is looking for a commercially driven Business Development Manager to take responsibility for developing and managing key customer relationships, identifying new opportunities and driving profitable sales growth across the UK and international markets. This is an additional role as the team … expanding rapidly This is an excellent opportunity for a customer-focused sales professional who enjoys building long-term relationships, winning new business and working closely with technical and R&D/NPD teams to deliver solutions that meet customer needs. The Role As Business Development Manager, you will ...

Key Account Coordinator

Hiring Organisation
Message Direct
Location
Ferndown, Dorset, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
Pattern: Hybrid (office and home working) Salary: 30,000 per annum About Message Direct Message Direct is an award-winning UK contact centre and customer communications provider, delivering exceptional customer service solutions to organisations across a wide range of sectors. We support our clients through inbound customer … services, helping them deliver outstanding experiences to their customers every day. As our business continues to grow, we're looking for a proactive and customer-focused Key Account Coordinator to join our Sales Team. This is an excellent opportunity for someone looking to develop their career within account management ...

VP, AI & Data Platforms

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
World fleet business unit. This is a senior leadership role focused on turning AI and data into tangible business outcomes — driving growth, improving customer retention, optimising operations and enabling smarter decision-making across the organisation. In this pivotal role you will sit at the intersection of business … delivering;**Lead AI & Data Strategy*** Define and execute a clear AI and data strategy aligned to business priorities, with a focus on revenue growth, customer retention, operational efficiency and productivity.* Identify, prioritise and build a portfolio of high-impact AI and data initiatives.**Deliver Business Impact ...

VP, AI & Data Platforms

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
World fleet business unit. This is a senior leadership role focused on turning AI and data into tangible business outcomes — driving growth, improving customer retention, optimising operations and enabling smarter decision-making across the organisation.In this pivotal role you will sit at the intersection of business … delivering;**Lead AI & Data Strategy*** Define and execute a clear AI and data strategy aligned to business priorities, with a focus on revenue growth, customer retention, operational efficiency and productivity.* Identify, prioritise and build a portfolio of high-impact AI and data initiatives.**Deliver Business Impact ...

Business Development Manager

Hiring Organisation
Syncro Fire & Security
Location
Merseyside, United Kingdom
Employment Type
Permanent
Salary
GBP 45,000 - 50,000 Annual
required Key Targets/KPIs Monthly new contract sales Recurring Monthly Revenue (RMR) growth Number of new contracts secured Quote-to-order conversion rate Customer retention within the region Required Experience Field-based sales experience within the fire & security industry Proven success selling service or maintenance contracts … Supportive, collaborative team culture Success Profile Builds a strong, active pipeline quickly Regularly secures competitor contract takeovers Delivers consistent monthly RMR growth Maintains exceptional customer retention across the region Equal Opportunities Statement As an equal opportunities employer, RangerFS is committed to the equal treatment of all current ...

PCB Sales Manager

Hiring Organisation
New Resource Group
Location
Colchester, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP 60,000 - 70,000 Annual
open channel flow meters. Our parent group has successfully grown companies who consistently deliver world-class products and services, focusing on our global customer needs in diverse market segments. Our high repeat customer rate is due to an ability to remain close to our customers reinforced by providing … continue to expand our business. JOB SUMMARY: Responsible for identifying, developing, and securing new business opportunities for UK PCB manufacturing while driving revenue growth, customer acquisition, retention and market expansion. The role holder will expand market presence, secure profitable new business opportunities, develop long-term customer ...

Data & Insights Manager

Hiring Organisation
Tate Recruitment
Location
Milton Keynes, Buckinghamshire, UK
Employment Type
Full-time
Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

Data & Insights Manager

Hiring Organisation
Tate Milton Keynes
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

Data & Insights Manager

Hiring Organisation
Tate
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Contract
Month Maternity Cover) Competitive Salary + Company Car + Excellent Benefits Milton Keynes | Hybrid Working (3 days office/2 days home) Drive Customer Experience Transformation Our client is a well-respected international brand known for delivering exceptional customer experiences. They are seeking a Data & Insight Manager … lead a critical Customer Experience (CX) programme during an exciting period of change. This is far more than a traditional data role. While you'll use insight to influence decisions, your primary focus will be leading the implementation of a new customer experience platform, managing supplier relationships ...

Head of Account Management

Hiring Organisation
Jobleads-UK
Location
Belfast City District, Northern Ireland, United Kingdom
play a critical role in ensuring our customers achieve maximum value from their investment in our platform. This role sits at the intersection of customer success, commercial growth, and operational excellence, leading as the primary relationship owner for our diverse customer base. Working closely with the Commercial Director … EMEA, you will be part of a high-performing team that drives customer retention, expansion, and advocacy, establishing best practices, developing scalable account management frameworks, and ensuring consistent delivery of exceptional customer experiences across the region. This is a fantastic opportunity for someone who combines strong ...

Sales & Quotations Executive

Hiring Organisation
Redline Group Ltd
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
projects. The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts. The successful candidate will work closely with … wider sales function to ensure customers receive a responsive, professional, and consistent service. This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment. Ideal candidates ...

VP Marketing

Hiring Organisation
Jobleads-UK
Location
Cheltenham, England, United Kingdom
solve problems that nobody else can.Our mission is to elevate brand awareness and drive revenue growth through innovative marketing strategies that captivate audiences, foster customer loyalty and amplify the influence of our brand in the marketplace. 2) The role:We’re looking for a strategic and hands‐on Vice … channels. You’ll work closely with the executive team to translate business goals into high‐impact marketing initiatives that strengthen market position, accelerate customer acquisition, and deepen customer engagement.This is a highly visible leadership role for someone who thrives in a fast‐paced environment, combines creativity with commercial ...

VP of Go-to-Market, Growth

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
growth. Scale what’s working. Build what’s next. Sensat is at an important & exciting stage of growth. We already have strong customer traction, a clear enterprise sales motion and around £5m+ in revenue. Our product is solving real problems for some of the world’s largest infrastructure organisations … taking what’s working, making it repeatable, and building the foundations for the next stage of growth. You’ll bring together Marketing, Sales and Customer Partnerships into one joined-up go-to-market function, ensuring every team is aligned around the customer, not departmental goals. You’ll strengthen ...

Customer Success Manager

Hiring Organisation
FinregE
Location
London, UK
Employment Type
Full-time
Description The Role As our Customer Success Manager, you will own the post-sale relationship with FinregE's customers. This is not a support role. You are accountable for retention, expansion, and ensuring every customer extracts measurable value from the platform. You will work closely with … regulated customer base, primarily financial services compliance and regulatory affairs teams, so comfort with the language of regulation, risk, and governance is essential. You will be the bridge between the customer and the product, feeding insight back into the roadmap and advocating internally for what customers need. This ...

Head of Performance Marketing

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£90,000 - £100,000 per annum
scope to shape strategy, influence senior leadership decisions, and build a high-performing function that connects media investment to broader commercial outcomes including customer acquisition, retention and lifetime value. The Company They are a fast-growing consumer business operating within a highly digital, subscription-led model. With … established customer base and a strong focus on customer retention, they combine product innovation with data-driven decision making to drive sustainable growth. Following recent investment, the business is continuing to scale while maintaining an entrepreneurial and collaborative culture. Growth, brand, product and ecommerce teams work ...

Sr. Manager - Microsoft Sales

Hiring Organisation
Jobleads-UK
Location
Milton Keynes, England, United Kingdom
continuous improvement and professional development.**Role Description**(Including, but not limited to)* Lead and develop a team of Microsoft sellers focused on net-new customer acquisition, customer retention and growth across all revenue streams* Set performance expectations tied to revenue growth and customer outcomes* Implement … Build executive-level relationships with Microsoft stakeholders and establish strong collaboration with Microsoft sellers to maximize co-sell opportunities* Ensure proactive lifecycle management and customer success alignment* Represent the organization in joint planning and partner reviews* Serve as an executive escalation point for complex acquisition deals, contract negotiations ...