51 to 75 of 474 Customer Retention Jobs in the UK

team and support a portfolio of customers using our industry-leading software solutions. This role is ideal for someone who has experience in a customer-facing or sales position and wants to develop a career in account management. You'll work closely with experienced Account Managers, take ownership … customer relationships, and play a key role in helping customers get the most value from their software investment. We're looking for someone who enjoys speaking with customers, spotting commercial opportunities and is willing to pick up the phone and make things happen. Why Forterro? Founded in 2012, Forterro ...

Responsibilities**: We are a leading provider of AI and software technology solutions, committed to delivering innovative products and services that drive business growth and customer success. We're seeking a dynamic and experienced Account Executive to join our team and help us expand our Enterprise customer market presence … while nurturing strong customer relationships. As an Senior Enterprise Account Executive, you will be responsible for driving sales growth, managing customer relationships, and ensuring high levels of customer satisfaction and retention for our large enterprise corporate customers. You will work closely with cross-functional teams ...

Operations Systems Role overview Nasuni is seeking a Senior Revenue Operations Manager, Post-Sale to design, improve, and scale the business processes supporting our customer revenue lifecycle. This role owns the operational workflows that help our Customer Success and Account Management teams drive gross and net revenue retention, while supporting Customer Support, Technical Account Management, and Professional Services. You'll connect customer, technical, and revenue processes to make renewals more predictable, customer risks more actionable, and cross-functional execution more consistent. This is a business process ownership role, not a systems administration position. ...

Account Manager, AI to join us remotely in the UK. The position is fulltime. You’ll join an awesome team to support our growing customer base. About the role The Account Manager, AI is responsible for managing and growing relationships across an assigned portfolio of existing Aptean customers, with … particular focus on identifying opportunities where AI and Aptean's broader solutions can address evolving customer needs. This role serves as a key point of contact for customers, building strong relationships with influencers and decision-makers, developing a thorough understanding of their business goals, and driving retention ...

Account Manager, AI to join us remotely in the UK. The position is fulltime. You'll join an awesome team to support our growing customer base. About the role The Account Manager, AI is responsible for managing and growing relationships across an assigned portfolio of existing Aptean customers, with … particular focus on identifying opportunities where AI and Aptean's broader solutions can address evolving customer needs. This role serves as a key point of contact for customers, building strong relationships with influencers and decision-makers, developing a thorough understanding of their business goals, and driving retention ...

have a fantastic opportunity for a Data Science and Insight Lead to join our Customer team here at Greggs. In this role you'll lead the way in transforming customer data into meaningful insight, helping us better understand our customers, create more relevant and personalised experiences, and make … smarter business decisions. Through advanced analytics, predictive modelling and experimentation, you'll identify opportunities to strengthen customer loyalty, increase visit frequency and drive business performance. Working closely with stakeholders across the business, you'll turn complex data into clear, actionable recommendations that shape our customer strategy, marketing activity ...

Role Summary Job title: Customer Success Manager Location: London Employment type : Permanent Reports to: Senior Director of Customer Success (London) Salary: upto £70,000 per annum (depending on experience) Role Summary As a key member of the Customer Success team, you will manage customer relationships throughout … understanding, organisation, and people skills, with the ability to build relationships with stakeholders at all levels, including senior executives. You will focus on driving customer adoption, retention, satisfaction, and revenue growth while following established processes and best practices. In return, we offer a competitive salary, an attractive ...

Calling all Customer Success Manager superstars! We're growing our team at Talos360! Are you someone who loves building relationships, solving problems and making a genuine difference to your customers? Do you get a buzz from helping customers achieve their goals, spotting opportunities to do things better and turning … Basic Salary £30,000-£40,000 + Bonus + Benefits Then we might have just the opportunity for you! We're looking for a Customer Success Manager to join our TalosATS team , and this isn't a role where you'll simply manage a portfolio and respond to customer ...

Calling all Customer Success Manager superstars! We're growing our team at Talos360! Are you someone who loves building relationships, solving problems and making a genuine difference to your customers? Do you get a buzz from helping customers achieve their goals, spotting opportunities to do things better and turning … Basic Salary £30,000-£40,000 + Bonus + Benefits Then we might have just the opportunity for you! We're looking for a Customer Success Manager to join our TalosATS team , and this isn't a role where you'll simply manage a portfolio and respond to customer ...

Calling all Customer Success Manager superstars! We're growing our team at Talos360! Are you someone who loves building relationships, solving problems and making a genuine difference to your customers? Do you get a buzz from helping customers achieve their goals, spotting opportunities to do things better and turning … Basic Salary £30,000-£40,000 + Bonus + Benefits Then we might have just the opportunity for you! We're looking for a Customer Success Manager to join our TalosATS team , and this isn't a role where you'll simply manage a portfolio and respond to customer ...

## Customer Success Manager, EMEAApply: Hybrid: United Kingdom, London: Full time: Posted Today: End Date: December 25, 2026 (30+ days left to apply): JREQ204753**Job Description** The Customer Success Manager is essential in driving customer engagement and maximizing product usage, serving as the primary liaison … customers fully adopt and leverage our solutions to achieve their objectives, deriving maximum value from their investments. Responsibilities include cultivating and maintaining long-lasting customer relationships, developing and executing personalized success plans, and facilitating seamless onboarding and training experiences. A critical focus is placed on closely monitoring adoption trends ...

Head of Customer Success London (On-Site) £90,000 - £120,000 + Equity + Bi-Annual Salary Reviews + Annual Equity Refresh Are you looking for a high-impact opportunity where you can take ownership of enterprise customer relationships, influence product strategy, and help shape the customer … opportunity to join an ambitious early-stage business operating at the intersection of AI, compliance, and financial services. As the company's first dedicated Customer Success hire, you will play a key role in ensuring enterprise customers achieve measurable outcomes while helping to build the foundations of a world ...

Head of Customer Success London (On-Site) £90,000 - £120,000 + Equity + Bi-Annual Salary Reviews + Annual Equity Refresh Are you looking for a high-impact opportunity where you can take ownership of enterprise customer relationships, influence product strategy, and help shape the customer … opportunity to join an ambitious early-stage business operating at the intersection of AI, compliance, and financial services. As the company's first dedicated Customer Success hire, you will play a key role in ensuring enterprise customers achieve measurable outcomes while helping to build the foundations of a world ...

Title : Commercial Director – Sales & Customer Growth Experience : 8+ Years Location: London Employment Type : Full-time Working Pattern: 5 days per week, with a minimum of 4 days in the office Optimiser is a growing technology company providing a connected technology ecosystem to organisations across a range of industries, including … Hospitality, Membership & Charities, Media and Real Estate. We are looking for an experienced Commercial Director – Sales & Customer Growth to take ownership of the commercial and customer-facing side of the business. This is a senior but highly hands-on role, offering the successful candidate the opportunity to shape ...

looking for a commercially minded Growth Account Manager to manage and develop an existing portfolio of B2B customers across EMEA. This is a customer growth and portfolio coverage role, focused on building strong, long-term customer relationships, protecting recurring revenue and identifying opportunities to grow existing accounts. … take ownership of your customer portfolio, understand how customers use our connectivity solutions and proactively identify opportunities for expansion through increased adoption, upselling and cross-selling. We’re looking for someone who enjoys working with customers, takes a proactive approach to account development and is comfortable being accountable ...

solutions power critical business processes for leading financial institutions worldwide, helping them drive efficiency and growth. About the opportunity We are creating a new Customer Success Manager role, sitting alongside our Customer Services team and reporting directly to the Head of Operations. You will … health of our customer relationships, keep senior sponsors informed and confident, and make sure our customers are getting maximum business value from our cloud-based data and analytics platform. You will be the person our customers trust to tell them what is really happening, and the person our internal ...

your customers? Our Renewals team’s mission is to maximize revenue retention, strategic migration, and expansion efforts; all while providing a seamless customer experience that ensures continued health and loyalty. If this sounds exciting, then read on! We impact the retention and growth … team drives renewal strategies that engage clients and keep the churn rates low. We uncover expansion and migration opportunities by aiming to understand our customer’s goals and then share how Atlassian’s solutions can help achieve them. Every Customer Retention Manager bridges the gap between ...

Join a global, ambitious team and be part of what's next! The role You’ll take ownership of revenue growth across our existing customer base, with a focus on driving net revenue retention through customer satisfaction, retention and expansion. You’ll build strong … keeping our customers happy, engaged and excited to continue working with us. Location: UK, hybrid. Regular time in Darlington with the team and on customer sites across the UK. London and Dublin offices available. Why this role exists CameraMatics grew by over 110% in our last financial year, with ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … primary point of contact for our Customers and External Managers, you will be responsible for building strong, long-term relationships that drive customer satisfaction, business growth, and effective adoption of our solutions.This role requires close coordination with both internal and external stakeholders playing a key role in supporting ...

activities including maintaining existing base of revenue, driving the most value within the account. Drives billing activities with clients. Responsible for customer retention, helping guide operational efforts to meet/exceed financial goals and objectives, overall customer relationship management and customer satisfaction. Maintain high customer satisfaction including actively leveraging Net Promoter Score system. Mentors and trains junior level account managers.**Job Description****Core Responsibilities:*** Team with customer service leadership and customer support teams to ensure end-to-end customer satisfaction; maintain high customer satisfaction and serve as the primary escalation ...

activities including maintaining existing base of revenue, driving the most value within the account. Drives billing activities with clients. Responsible for customer retention, helping guide operational efforts to meet/exceed financial goals and objectives, overall customer relationship management and customer satisfaction. Maintain high customer satisfaction including actively leveraging Net Promoter Score system. Mentors and trains junior level account managers. Job Description Core Responsibilities Team with customer service leadership and customer support teams to ensure end-to-end customer satisfaction; maintain high customer satisfaction and serve as the primary escalation ...

Customer Success Manager Salary: Market-leading package designed to attract and retain exceptional talent Location: Remote/Field-Based (North West Region) GEM Partnership is delighted to partner exclusively with Mandata, the UK's leading Transport Management System (TMS) provider, supporting more than 7,000 users and helping transport … backed by Tenzing, supporting the next phase of growth across the UK and Ireland. Due to their continued growth, Mandata is seeking a Customer Success Manager in the North West to build strong customer relationships, drive software adoption, maximise customer ROI and support long-term account growth ...

nation-state level. This company is looking for a Cyber Services Director to lead its Managed and Professional Services function, driving service excellence, customer success, and operational performance. The role offers the opportunity to lead a high-performing cyber services organisation, work closely with senior leadership, build strong enterprise … customer relationships, and support the continued growth of the business. Responsibilities Lead and develop multi-disciplinary teams across Managed Services, Professional Services, Customer Success, Project Management and Internal IT. Own the successful delivery of approximately £12m in cyber services revenue. Drive customer retention, service quality ...

Retention Rate (NRR) across the segment, develop an experienced team, and work closely with Account Management to make sure we spot customer risk early and turn opportunities for growth into clear plans. There are strong foundations to build from, but we’re not looking for someone … develop a distributed team of 12 Strategic and Executive CSMs looking after Gearset’s largest customers. Own NRR across the segment, with responsibility for customer retention and sustainable growth. Partner closely with Account Management leadership on shared growth goals, renewal strategy and expansion opportunities. Create clear expectations ...

Account Manager – Techtelligence We’re looking for a commercially minded, proactive and customer‐focused Account Manager to join Today Digital and support the growth of our Techtelligence product. This is an exciting role for someone who enjoys working with customers, understanding their goals, and helping them get real value … discounts + more What You’ll Be Doing Sales Support & Product Demos – work closely with the Commercial team to support the sales process; join customer calls and product demos; tailor demos around each prospect’s market, target accounts, competitors, campaigns and commercial priorities; answer questions during the sales process ...