51 to 75 of 114 Customer Retention Jobs in the UK

globally. This is a unique opportunity to shape go-to-market strategy, influence product direction, and accelerate growth across diverse geographies—ensuring alignment between customer needs, market trends, and business objectives. About The Role In this opportunity, you will: Lead a multi-regional sales organization across UK/… LATAM, Europe, and AEM, managing regional managers and their teams with a focus on driving sales performance and improving customer retention through proactive engagement and value realization. Develop and execute a global sales strategy to drive adoption, growth, and exceed revenue targets across all regions. Drive ...

globally. This is a unique opportunity to shape go-to-market strategy, influence product direction, and accelerate growth across diverse geographies—ensuring alignment between customer needs, market trends, and business objectives. About The Role In this opportunity, you will: Lead a multi-regional sales organization across UK/… LATAM, Europe, and AEM, managing regional managers and their teams with a focus on driving sales performance and improving customer retention through proactive engagement and value realization. Develop and execute a global sales strategy to drive adoption, growth, and exceed revenue targets across all regions. Drive ...

globally. This is a unique opportunity to shape go-to-market strategy, influence product direction, and accelerate growth across diverse geographies—ensuring alignment between customer needs, market trends, and business objectives. About The Role In this opportunity, you will: Lead a multi-regional sales organization across UK/… LATAM, Europe, and AEM, managing regional managers and their teams with a focus on driving sales performance and improving customer retention through proactive engagement and value realization. Develop and execute a global sales strategy to drive adoption, growth, and exceed revenue targets across all regions. Drive ...

globally. This is a unique opportunity to shape go-to-market strategy, influence product direction, and accelerate growth across diverse geographies—ensuring alignment between customer needs, market trends, and business objectives. About The Role In this opportunity, you will: Lead a multi-regional sales organization across UK/… LATAM, Europe, and AEM, managing regional managers and their teams with a focus on driving sales performance and improving customer retention through proactive engagement and value realization. Develop and execute a global sales strategy to drive adoption, growth, and exceed revenue targets across all regions. Drive ...

experienced CRM Manager to join their growing manufacturing business in Medway . This is a key role responsible for managing and optimising their Customer Relationship Management (CRM) systems , ensuring data accuracy, and driving customer engagement through targeted campaigns. If you have a passion for data-driven marketing … strategy, this is the perfect opportunity to make an impact. Key Responsibilities Manage and maintain CRM systems to ensure accurate and up-to-date customer data. Develop and implement CRM strategies to improve customer retention and loyalty. Segment customer data to create personalized marketing campaigns. ...

marketing strategy in partnership with the Head of Sales and Marketing. This role is ideal for someone eager to lead campaign direction, elevate customer engagement, and maximise vendor-funded activity across our full-service stack, including managed IT, cloud, cyber, and professional services. This is a hands-on strategic … role where you’ll drive customer-focused marketing, strengthen our presence in local communities, and work closely with our sales teams to ensure marketing directly supports retention, cross-sell, and account growth. As a Marketing Manager, you’ll take the lead in devising and executing our marketing ...

proactive and results-oriented Renewal Manager to join our team. As a Renewal Manager, you will play a critical role in ensuring customer retention and maximizing revenue by managing the renewal process. You will work closely with customers, Sales, and Customer Success Managers (CSMs) teams … discuss contract terms, value realization, and future needs. Prepare and present renewal quotes, proposals, and contracts using Salesforce and other tools. Collaborate with Sales, Customer Success Managers (CSMs) and Sales Engineers (SEs) to address customer questions or technical requirements. Proactively identify and address at-risk renewals, developing strategies ...

success stories. As a pivotal link between our innovative software and our valued customers, you'll deliver specialized product guidance that aligns with each customer's business vision. Dive deep into understanding their technical requirements, building strong relationships, and championing their triumphs with our products. What … including CSMs, Account Managers, Support, and Product & Engineering. Together, we'll ensure our customers harness the full potential of our solutions, resulting in stellar customer retention and growth. Lead engaging and insightful discussions during regular customer meetings, providing progress updates, expert counsel, and strategic insights ...

Description As a senior member of the Global Customer Success organization, this role leads the strategic, end-to-end delivery of operational service excellence for some of Digital Realty's most complex and high-value global customers. The Senior Customer Success Manager serves as a trusted advisor … advocate, ensuring seamless execution across internal functions while driving customer health, retention, and long-term partnership. The role champions customer success as a central value within the business. What You'll Do Customer Health & Strategic Engagement Owns the overarching post-sales health of assigned global ...

compliance with commercial agreements. Provide actionable insights to the Digital team to optimize site merchandising, UI, and UX, driving conversion and enhancing the customer journey. Collaborate with offline account management teams to align and strengthen online retail partner relationships for a seamless omnichannel experience. Oversee third-party fulfilment operations … including B2C contact center performance, ensuring service delivery meets contractual and customer expectations. Translate operational needs into system requirements, working with technical teams to implement solutions that improve efficiency and customer engagement. Monitor and report on performance, risks, and opportunities, providing clear recommendations to senior stakeholders. Drive continuous ...

UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback. We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world … strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus. Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams ...

Content Manager to lead the creation of compelling digital experiences across a multicategory retail and travel loyalty platform. This role focusses on delivering exceptional customer journeys that drive engagement, loyalty, and commercial success. Contract - 6 months (possibility to extend) Location - Buckingham Palace Road, London (SW1W 9SR) Hybrid … Flexible daily rate (inside IR35) Key Responsibilities Content Delivery Develop and execute end-to-end content strategies for homepage experiences, category pages, and customer touchpoints. Collaborate with Product, Marketing, and Trading teams to deliver content aligned with business objectives and seasonal campaigns. Ensure all content meets brand guidelines ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...