51 to 75 of 103 Customer Retention Jobs in the UK

role for a strategic and hands-on leader who can shape our brand narrative, expand our market presence, and deliver a best-in-class customer acquisition and retention strategy. Reporting to the CEO, you will be responsible for defining, developing, and executing our marketing strategy from … marketing campaigns and make data-driven decisions to optimize performance. Implement and manage a robust marketing automation system to nurture leads and improve customer lifecycle engagement. Brand & Content: Define and champion the Locate a Locum brand identity, ensuring consistency across all touchpoints. Develop a compelling content strategy that positions ...

KPIs. The Internal Sales Associate will create an additional revenue stream for the business and create opportunities to promote the compnaies product offering. Customer information will be provided; however, an amount of prospecting will be required. My client is one of the UKs top independent suppliers of office services … whilst providing them with market-leading quality, service and reliability. It is a company that looks to build every department on the principles of customer care. Internal Sales Executive Key Responsibilities Communicating with customers to understand their needs and requirements and identify sales opportunities. Calling customers and pitching proposed ...

KPIs. The Internal Sales Associate will create an additional revenue stream for the business and create opportunities to promote the compnaies product offering. Customer information will be provided; however, an amount of prospecting will be required. My client is one of the UKs top independent suppliers of office services … whilst providing them with market-leading quality, service and reliability. It is a company that looks to build every department on the principles of customer care. Internal Sales Executive Key Responsibilities Communicating with customers to understand their needs and requirements and identify sales opportunities. Calling customers and pitching proposed ...

have direct and visible impact. You'll be working with a business that delivers technically complex, high-quality projects while valuing sustainable growth, client retention, and long-term relationships over turnover for turnover's sake. ...

journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale … adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. You will be instrumental in helping customers scale ...

extremely well established company. The Role: Drive new sales opportunities in your designated area Act as the main point of contact, ensuring customer satisfaction and retention. keep accurate records of leads, opportunities, and sales activity. The Person: Sales experience within FMCG Norfolk based Driving license Reference Number : BBBH22678 ...

extremely well established company. The Role: Drive new sales opportunities in your designated area Act as the main point of contact, ensuring customer satisfaction and retention. keep accurate records of leads, opportunities, and sales activity. The Person: Sales experience within FMCG Hampshire based Driving license Reference Number : BBBH22678 ...

clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue … Support technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts ...

clients and internal stakeholders. Deliver regular MBR & QBR account reviews, performance reports, and presentations (PowerPoint/dashboard-driven) to demonstrate value and progress. New customer acquisition responsibility, existing customer expansion and retention. Maintain precise reporting and documentation within the CRM, ensuring audit-ready records and accurate products, revenue … Support technical and service teams with issue resolution, escalating where necessary and maintaining full ownership of client satisfaction. Price, order and ensure delivery of customer required hardware, software, SaaS and licenses etc for BAU work and special projects Identify upsell, cross-sell, and renewal opportunities within existing accounts ...

relationships with key business client. This is a fantastic opportunity to join a forward-thinking organisation that has recently restructured its operations and customer support functions to enhance client experience and long-term success. In this role, youll take ownership of a portfolio of corporate clients, managing the full … customer lifecycle from post-sale onboarding through to long-term relationship development. Youll play a key role in ensuring clients receive measurable value from their investment, while identifying opportunities for growth, optimisation, and deeper engagement. Key Responsibilities Client Onboarding & Implementation Lead the end-to-end onboarding process ...

About Reward Founded in 2001, Reward is an industry leader transforming the world of customer engagement and commerce media. Operating in 15 countries across Europe, Middle East and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional experiences for consumers resulting in increased … customer engagement, retention, and overall satisfaction. Reward’s Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world’s largest retailers ...

ready to make a real impact in the B2B SaaS space? We're on the lookout for an innovative Senior Campaign Manager to drive customer acquisition, retention, and revenue growth across the UK, Ireland, and international markets. This is your chance to take the lead in shaping … property or asset management. ·Hands-on experience with Google Ads, LinkedIn, and other digital paid campaigns. ·Strong knowledge of marketing automation, SEO, CRO, and customer journey optimisation. ·Data-driven mindset with expertise in analytics platforms. ·A creative problem-solver who thrives in a fast-paced, collaborative environment. *Rates depend ...

commercial department, working closely with sales, client and partner teams. This is a new role and has emerged as we refresh our customer value proposition and go to market. Role purpose As a Marketing Campaign Manager, you’ll design and implement marketing campaigns that elevate our market positioning, increase … customer engagement, and drive commercial impact. The Marketing team needs a Campaign Manager with Salesforce Marketing Cloud Account Engagement (Pardot) experience to take the digital element of campaigns to the next level. You will help shape business propositions and partner relationships. You will oversee email marketing, automate nurture programmes ...

Pipeline Development: Cultivate and maintain a robust sales pipeline through strategic networking. Product Expertise: Conduct effective product demonstrations to showcase the company's solutions. Customer Advocacy: Act as a liaison between clients and internal teams, providing exceptional after-sales support to ensure customer satisfaction and retention, and advocating for customer needs while providing valuable feedback. Candidate Requirements The ideal candidate is a professional with a passion for sales and a keen interest in the hospitality industry. Experience: A minimum of 2 years' experience in sales is required, preferably within the POS, technology ...

Customer Success Executive Location : Wakefield, West Yorkshire Salary : £28,000 basic plus OTE We’re looking for a motivated and customer-focused individual to join a dynamic team in Wakefield as a Customer Success Executive . This is a fantastic opportunity to build strong client relationships, deliver … most value from innovative products and solutions. As the frontline ambassador for the company, you’ll play a key role in ensuring customer satisfaction, retention, and growth - making a real impact on the customer journey. What You’ll Be Doing Develop a deep understanding ...

trusted advisor status through deep understanding of client needs and challenges. Oversee client onboarding processes to ensure smooth transition and high satisfaction. Design client retention plans and develop long-term partnership structures. Revenue & Target Management Own revenue targets, forecasting, and commercial sales pipeline planning. Monitor performance data … commitment to quality and service excellence. Key Performance Indicators (KPIs) Annual revenue and profitability targets Number and value of new strategic accounts acquired Client retention and expansion metrics Ddesireable exp of input into Bids & Tenders Contribution to team development and mentorship What We Offer Competitive salary with senior ...

JRRL are partnering with a growing law firm in Bromley to recruit a Marketing and Business Development Manager . This is a strategic leadership role focused on driving sustainable profitability through innovative marketing initiatives, client ...

others- but you are blinded by the limits placed on you in your current role. The GRC Advisor role is key to Diligent’s Customer Success retention strategy. Key Responsibilities Provide guidance and best practices on configuring, customizing, and optimizing the functionality of the GRC platform … adoption of the platform solutions to identify at-risk clients and help increase usage of the software and modules Partner closely with internal Product, Customer Success, Support, and Sales teams to drive continuous improvement of the platform based on client use cases Monitor industry trends, regulatory developments, and emerging ...

alignment with organizational objectives. Key responsibilities include collaborating with cross-functional teams, identifying market opportunities, setting clear revenue goals, overseeing product launches, and optimizing customer acquisition and retention strategies. The role also involves close work with marketing, sales, and product development teams to ensure seamless execution … initiatives. Qualifications Strong marketing and sales expertise, including go-to-market strategy, customer acquisition, and retention skills Experience in product positioning, launch strategy, and competitive analysis Excellent leadership, communication, and cross-functional collaboration abilities Comprehensive knowledge of AI and LLM technologies, along with a solid understanding ...

Supply Chain, Marketing, Finance, Legal, and Sales practices. Ensuring clients are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth. Collaborate with internal partners to ensure we deliver significant value to clients. Work on team projects and initiatives to streamline activities ...

closely with ML engineers, data scientists and analysts to launch key new products with a global focus Defining and track success metrics related to customer engagement, retention, and financial well-being Prioritising high-impact opportunities and ruthlessly focus your squad on what matters most Translating complex data ...

Customer Success Manager (SaaS) Birmingham (hybrid – 1–2 days per week in the office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays Our client is an ambitious, rapidly growing financial … support, including online sessions and group demonstrations Gather feedback and testimonials to showcase client success and improve the service Consistently meet targets for client retention and growing existing accounts Manage your day-to-day activities and pipeline in the customer relationship management system Work with Product ...

impact in the rapidly evolving EAM technology, working with customers across many manufacturing industries. Your Responsibilities Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention. Identify opportunities and close deals for additional Aptean products, add-on licenses, upsell modules & next … version upgrades for existing Aptean customers. Identify and manage opportunistic new business situations. Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues. Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts. Manage a revenue ...

secure continued expansion. In this role, you will represent the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. The Account Executive - Existing Clients will be responsible for Client … Teams. Account Executive - Existing Clients are the primary contact for our most important and critical Clients and are targeted with a sales and client retention quota based on metrics around Renewal, Client Expansion and Client Satisfaction. If residing within commutable distance to one of our offices, a hybrid ...

About Reward Founded in 2001, Reward is an industry leader transforming the world of customer engagement and commerce media. Operating in 15 countries across Europe, Middle East and Asia, Reward’s cloud-based API platform integrates content, advertising, and commerce to deliver exceptional experiences for consumers resulting in increased … customer engagement, retention, and overall satisfaction. Reward’s Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world’s largest retailers ...