51 to 60 of 60 Customer Retention Jobs in the UK

you will be responsible for managing relationships with existing customers, ensuring they gain maximum value and identifying growth opportunities. Responsibilities: The primary point of contact for your portfolio of customer accounts. Build and maintain strong, long lasting client relationships. Understand client goals and ensure our solutions deliver value. Proactively manage customer lifecycle from onboarding through to renewal. Monitor … account health, usage, and adoption to ensure satisfaction and retention. Identify upsell and cross-sell opportunities aligned with client needs. Collaborate with product, support, and sales teams to address customer requirements. Act as the voice of the customer internally, feeding back insights to improve our product and service. Prepare and deliver regular account reviews, reports, and performance metrics … ensure long-term partnerships. Your Experience: Experience managing multiple client accounts as an Account Manager A strong communicator who is able to build strong relationships Track record of client retention and upselling. Comfortable working in a fast paced Saas/technology environment Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over More ❯

Hours: Full-Time Our client is a leading Managed Service Provider, specialising in IT solutions and telecommunications for businesses of all sizes. With a strong reputation for delivering excellent customer service and innovative solutions, they are now looking for a Sales Account Manager to join their growing team. This is an exciting opportunity to work in a dynamic environment … Sales Account Manager , you will play a key role in maintaining and expanding relationships with a portfolio of up to 500 client accounts. Your focus will be on client retention, upselling, and cross-selling additional managed IT and telecom services. You will act as the primary point of contact for your accounts, ensuring client satisfaction while identifying new … clients are gaining maximum value from the services provided. Achieve and exceed quarterly sales and retention targets. Key Skills & Attributes: Proven experience in sales account management, client retention, or internal sales, ideally within the IT or telecoms sector. Strong ability to identify opportunities for upselling and cross-selling, with a track record of hitting sales KPIs. More ❯

exceeding 80,000. The role is field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly values its people, look … providing a range of solutions to corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. If you are a proactive More ❯

exceeding 80,000. The role is field-based four days a week, with one day working from home. You will be supported by best-in-class operational service levels, customer care, and a world-class marketing team. The Company hiring a Business Development Manager If you are looking to join an international organisation that truly values its people, look … providing a range of solutions to corporate and SME clients. This award-winning company offers unique services that set them apart from competitors, backed by impressive operational delivery and customer retention. As an employer, they are known for their supportive culture, strong training and development, clear career progression, and genuine commitment to employee wellbeing. If you are a proactive More ❯

and market presence in the HealthTech sector. Build and manage a robust sales funnel, engaging customers through both digital and face-to-face channels. Lead the end-to-end customer journey, from opportunity identification to customer retention. Utilise a mix of traditional and digital business development techniques to qualify and convert new opportunities. Collaborate with technical, sales operations … and marketing teams to deliver compelling HealthTech campaigns. Prepare and negotiate project proposals, briefs, and quotes, ensuring successful project delivery and customer satisfaction. Maintain accurate records using CRM systems and manage client relationships throughout the customer lifecycle. Regular travel to sites in North-East England is required, with a hybrid working model and occasional short-notice office visits. More ❯

of a large portfolio of existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks. Work closely … UPS System job: Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication skills, with a customer … This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You'll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider. To apply for this Key Account Manager - Data Centres/UPS Systems role, please More ❯

high-impact partnerships that align with the company’s strategic objectives. Key Responsibilities: Technical Sales Leadership Own the full sales cycle: market mapping, pipeline creation, proposal development, negotiation, and customer retention. Lead revenue generation for technical offerings such as lab services, equipment rentals, and specialized infrastructure. Develop pricing models, statements of work (SOWs), and term sheets tailored to customer More ❯

NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to More ❯

NASA, Disney, Heineken, Bose, Vodafone, Dyson, Ferrari, and Tesla. With SoftBank and Sequoia Capital backing and an impending IPO in 2 years, this company boasts an impressive 80% client retention rate, thanks to its innovative products and top-tier customer experience. Are you a go-getter, looking to work with global heavyweights and pave your path to More ❯

day basis: As a Service Architect, youll play a pivotal role in supporting the sales process, ensuring the integrity of managed service solutions, and driving both new business and customer retention. Youll bridge technical and operational expertise, working closely with subject matter experts to deliver solutions that truly align with client needs and Littlefishs operational strengths. You will: Lead … the alignment of service solutions with customer requirements Build virtual bid teams, allocating workload across experts Collaborate to develop integrated, innovative, and cost-effective solutions Assess and manage requirements, risks, and third-party supplier proposals Create high-quality, compelling written responses for tenders and presentations Support pricing, commercial modelling, and contract negotiations Who you are: If youre the kind … career progression and achievement. A strong track record of working with medium and large customers across a variety of sectors, including experience with remote and geographically dispersed teams. Outstanding customer-facing and presentation skills, with the confidence to engage and build relationships at executive and senior levels. Experience architecting services within a managed service provider (MSP), system integrator, or More ❯