51 to 75 of 90 Customer Retention Jobs in the UK

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

team! We're building a world where Identity belongs to you. Technical Account Management is a global team that partners with Okta's Customer Success team and collaborates with Okta's customers to share knowledge, best practices and make recommendations to continuously innovate around identity and security. … TAM. This includes the business and the technical side Advise customers on best practices and product adoption in a post-sales capacity Partner with Customer Success Managers and serve as their technical counterpart on a defined book of business Earn customer trust by understanding their goals ...

Company description: ClearCourse Job description: Role - Customer Support Specialist Location Warwick Role type Hybrid, Perm Join IntelligentGolf , part of the ClearCourse Group, and help golf clubs across the UK get the best from the market-leading club management system. If you love golf and enjoy solving problems, this role … team. What Youll Do Support clubs via phone, email & helpdesk Troubleshoot queries and escalate development needs Deliver online and in-person system training Support customer onboarding & data set-up Keep CRM/helpdesk records accurate Build relationships that support customer retention What Youll Bring Strong ...

Customer Service Agent - Temporary Contract Location: Nottingham Contract Length: 10 weeks Start Date: Monday 2nd February 2026 End Date: Sunday 12th April 2026 About the Role As a Customer Service Agent , you'll deliver exceptional reactive and proactive support through our Live Chat function, using the 'Sales through … Service' ethos. Reporting to the Customer Service Team Manager, you'll be part of a dynamic team focused on providing award-winning service and optimising customer value. Key Details Shifts: 4 on/3 off or 5 on/2 off (TBC) Includes weekends Combination of early starts ...

full sales cycle from prospecting and qualification through to contract closure. Critically, you will then be responsible for expert account management to ensure client retention, growth, and recurring revenue. You will work closely with the Managing Director and Marketing team to set and execute the sales strategy. ...

thrive if you enjoy improving the client experience and helping businesses make smarter technology decisions. Success in the role includes: * High levels of customer satisfaction and retention. * Achieving revenue growth targets by recommending relevant services and solutions. * Ensuring clients have clear account plans, risk registers, and strategic updates. * Proactively ...

thrive if you enjoy improving the client experience and helping businesses make smarter technology decisions. Success in the role includes:* High levels of customer satisfaction and retention. * Achieving revenue growth targets by recommending relevant services and solutions. * Ensuring clients have clear account plans, risk registers, and strategic updates. * Proactively ...

assessment. This role will own the full sales cycle, develop pricing/licensing strategies, deliver tailored demos, and act as the voice of the customer to influence future product development. Ideal for a consultative seller with experience in environmental software or technical SaaS solutions. Ideal Candidate Proven B2B SaaS … deliver engaging product demonstrations to technical and non-technical audiences. Commercial acumen in pricing, licensing and recurring revenue models. Experience influencing product roadmap through customer feedback. Self-motivated, consultative approach with excellent relationship-building skills. Business Development Manager Environmental Software (SaaS) Key Responsibilities Own the sales lifecycle: lead generation ...

director and marketing teams to optimise our in-house bespoke CRM system and campaign assets web experience for optimal conversion rates and rates of customer retention. As you grow and gain experience, you will have the opportunity to build and grow a team of developers around you, as well ...

Development Build, lead, and mentor a high-performing team across project management and cloud-focused project engineers Foster a culture of excellence, accountability, and customer focus within a modern Microsoft ecosystem. Project Delivery & Governance Oversee end-to-end delivery of a diverse portfolio of Azure and Microsoft 365 transformation … projects. Define, evolve, and enforce delivery frameworks that support scalable, consistent cloud project execution. Performance & Continuous Improvement Monitor KPIs, resource utilisation, delivery timelines, and customer satisfaction Design and maintain performance dashboards and reports for both internal stakeholders and clients. Cloud Services & Technical Excellence Oversee Azure, Microsoft 365, and cloud ...

Friday 37.5 hours Salary : £25-29k + bonus A fast-growing, global software company is seeking a Junior Account Manager to support customer success, retention and commercial growth. This role is ideal for someone who enjoys working with customers, solving problems and developing commercial skills. … with training and guidance from experienced Account Managers. Key Responsibilities • Maintain regular communication with clients via phone and email • Build strong relationships and understand customer needs • Identify opportunities to increase value through additional features or services • Support renewal, upsell and account growth activity • Assist with product demonstrations and customer ...

critical questions that drive our strategy. We're looking for someone to use advanced data science and machine learning to uncover the 'why' behind customer behaviour, such as identifying complex churn triggers for our energy customers. You will also develop and own the models that quantify key business metrics … like Customer Lifetime Value (LTV) and Customer Acquisition Cost (CAC). This isn't a research role. We need a "full-stack" data scientist who can own the end-to-end ML lifecycle. You will take your ideas from initial Proof of Concept (POC) and exploratory analysis ...

Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality and efficiency of the Operations Centre while effectively handling customer complaints and feedback. … implement quality assurance protocols and performance metrics to assess the Centre performance and identify areas for improvement. Conduct regular audits of Centre processes and customer interactions to identify gaps and develop strategies for enhancement. Handle escalated customer complaints and provide timely and effective resolution, ensuring customer satisfaction ...

role for a strategic and hands-on leader who can shape our brand narrative, expand our market presence, and deliver a best-in-class customer acquisition and retention strategy. Reporting to the CEO, you will be responsible for defining, developing, and executing our marketing strategy from … marketing campaigns and make data-driven decisions to optimize performance. Implement and manage a robust marketing automation system to nurture leads and improve customer lifecycle engagement. Brand & Content: Define and champion the Locate a Locum brand identity, ensuring consistency across all touchpoints. Develop a compelling content strategy that positions ...

KPIs. The Internal Sales Associate will create an additional revenue stream for the business and create opportunities to promote the compnaies product offering. Customer information will be provided; however, an amount of prospecting will be required. My client is one of the UKs top independent suppliers of office services … whilst providing them with market-leading quality, service and reliability. It is a company that looks to build every department on the principles of customer care. Internal Sales Executive Key Responsibilities Communicating with customers to understand their needs and requirements and identify sales opportunities. Calling customers and pitching proposed ...

IRIS Software Group , we help more than 100,000 UK organisations -from accountancy firms and schools to growing businesses -work smarter every day. Our Customer Renewals team makes sure those customers stay with us year after year by providing a smooth, transparent renewal experience and resolving queries with care ...

business Building strong relationships with clients Booking and managing client meetings to understand project needs Communicating the value of our service Supporting client retention and identifying upsell opportunities What's in it for you? £40K base - Year 1 OTE 60k plus uncapped commission. Hybrid working - 3 days ...

grown through a combination of acquisition and organic expansion and now operates with a strong national footprint and a sizeable SME and mid-market customer base. We have worked closely with this business and understand how they operate commercially, how they support their sales teams and where they … investing next. Recent leadership alignment, continued acquisition activity and increased focus on customer value and retention have created genuine momentum internally. This is a well-established MSP that still feels like it is building its next chapter. Role Overview: You will be responsible for managing and growing ...

About Reward Founded in 2001, Reward is an industry leader transforming the world of customer engagement and commerce media. Operating in 15 countries across Europe, Middle East and Asia, Reward's cloud-based API platform integrates content, advertising, and commerce to deliver exceptional experiences for consumers resulting in increased … customer engagement, retention, and overall satisfaction. Reward's Loyalty-tech platform is behind many award-winning bank loyalty programmes seen today from brands such as Visa, NatWest Group, Barclays, and First Abu Dhabi Bank to name a few. Reward also works with the world's largest retailers ...

relationships with key business client. This is a fantastic opportunity to join a forward-thinking organisation that has recently restructured its operations and customer support functions to enhance client experience and long-term success. In this role, youll take ownership of a portfolio of corporate clients, managing the full … customer lifecycle from post-sale onboarding through to long-term relationship development. Youll play a key role in ensuring clients receive measurable value from their investment, while identifying opportunities for growth, optimisation, and deeper engagement. Key Responsibilities Client Onboarding & Implementation Lead the end-to-end onboarding process ...

ready to make a real impact in the B2B SaaS space? We're on the lookout for an innovative Senior Campaign Manager to drive customer acquisition, retention, and revenue growth across the UK, Ireland, and international markets. This is your chance to take the lead in shaping … property or asset management. ·Hands-on experience with Google Ads, LinkedIn, and other digital paid campaigns. ·Strong knowledge of marketing automation, SEO, CRO, and customer journey optimisation. ·Data-driven mindset with expertise in analytics platforms. ·A creative problem-solver who thrives in a fast-paced, collaborative environment. *Rates depend ...

Pipeline Development: Cultivate and maintain a robust sales pipeline through strategic networking. Product Expertise: Conduct effective product demonstrations to showcase the company's solutions. Customer Advocacy: Act as a liaison between clients and internal teams, providing exceptional after-sales support to ensure customer satisfaction and retention, and advocating for customer needs while providing valuable feedback. Candidate Requirements The ideal candidate is a professional with a passion for sales and a keen interest in the hospitality industry. Experience: A minimum of 2 years' experience in sales is required, preferably within the POS, technology ...

Pipeline Development: Cultivate and maintain a robust sales pipeline through strategic networking. Product Expertise: Conduct effective product demonstrations to showcase the company's solutions. Customer Advocacy: Act as a liaison between clients and internal teams, providing exceptional after-sales support to ensure customer satisfaction and retention, and advocating for customer needs while providing valuable feedback. Candidate Requirements The ideal candidate is a professional with a passion for sales and a keen interest in the hospitality industry. Experience: A minimum of 2 years' experience in sales is required, preferably within the POS, technology ...