51 to 75 of 223 Customer Retention Jobs in the UK

travel when required) Salary: £26,000 – £30,000 per annum + performance-related bonus About the Opportunity CTA is looking for an ambitious and customer-focused Account Manager to join a growing business solutions and technology services organisation. The company supports organisations through digital transformation, operational improvement, and technology … driven solutions across a range of sectors. This role is ideal for someone looking to build a long-term career in account management and customer success. You’ll gain hands-on commercial experience, work closely with senior stakeholders, and develop the skills needed to progress into more advanced client ...

Remote (UK-Based Only) As a Senior Data Analyst, you will have genuine influence across multiple teams, shaping how data is used to drive customer growth, retention, and product performance in a highly collaborative environment. THE COMPANY They are a high-growth online gambling and sports betting … partner with stakeholders across the organisation to turn complex questions into actionable insights. Specifically, you can expect to be involved in the following: Analysing customer behaviour, retention, churn, and lifecycle performance. Partnering with Product, Growth, CRM, Commercial, and Trading team. Translating ambiguous business challenges into structured analytical ...

Remote (UK-Based Only) As a Senior Data Analyst, you will have genuine influence across multiple teams, shaping how data is used to drive customer growth, retention, and product performance in a highly collaborative environment. THE COMPANY They are a high-growth online gambling and sports betting … partner with stakeholders across the organisation to turn complex questions into actionable insights. Specifically, you can expect to be involved in the following: Analysing customer behaviour, retention, churn, and lifecycle performance. Partnering with Product, Growth, CRM, Commercial, and Trading team. Translating ambiguous business challenges into structured analytical ...

Remote (UK-Based Only) As a Senior Data Analyst, you will have genuine influence across multiple teams, shaping how data is used to drive customer growth, retention, and product performance in a highly collaborative environment. THE COMPANY They are a high-growth online gambling and sports betting … partner with stakeholders across the organisation to turn complex questions into actionable insights. Specifically, you can expect to be involved in the following: Analysing customer behaviour, retention, churn, and lifecycle performance. Partnering with Product, Growth, CRM, Commercial, and Trading team. Translating ambiguous business challenges into structured analytical ...

Remote (UK-Based Only) As a Senior Data Analyst, you will have genuine influence across multiple teams, shaping how data is used to drive customer growth, retention, and product performance in a highly collaborative environment. THE COMPANY They are a high-growth online gambling and sports betting … partner with stakeholders across the organisation to turn complex questions into actionable insights. Specifically, you can expect to be involved in the following: Analysing customer behaviour, retention, churn, and lifecycle performance. Partnering with Product, Growth, CRM, Commercial, and Trading team. Translating ambiguous business challenges into structured analytical ...

role at the heart of a fast scaling digital business where data directly shapes commercial decisions. You will play a key part in understanding customer behaviour, improving retention, and influencing product and growth strategy through insight. The role offers strong visibility, autonomy, and the chance to genuinely … with analytics embedded across product, growth, and commercial teams. As the business continues to scale, they are investing in senior analytical capability to deepen customer understanding and unlock new opportunities. Collaboration, pragmatism, and outcome focused thinking are central to their culture. The Role You will sit within the analytics ...

role at the heart of a fast scaling digital business where data directly shapes commercial decisions. You will play a key part in understanding customer behaviour, improving retention, and influencing product and growth strategy through insight. The role offers strong visibility, autonomy, and the chance to genuinely … with analytics embedded across product, growth, and commercial teams. As the business continues to scale, they are investing in senior analytical capability to deepen customer understanding and unlock new opportunities. Collaboration, pragmatism, and outcome focused thinking are central to their culture. The Role You will sit within the analytics ...

role at the heart of a fast scaling digital business where data directly shapes commercial decisions. You will play a key part in understanding customer behaviour, improving retention, and influencing product and growth strategy through insight. The role offers strong visibility, autonomy, and the chance to genuinely … with analytics embedded across product, growth, and commercial teams. As the business continues to scale, they are investing in senior analytical capability to deepen customer understanding and unlock new opportunities. Collaboration, pragmatism, and outcome focused thinking are central to their culture. The Role You will sit within the analytics ...

role at the heart of a fast scaling digital business where data directly shapes commercial decisions. You will play a key part in understanding customer behaviour, improving retention, and influencing product and growth strategy through insight. The role offers strong visibility, autonomy, and the chance to genuinely … with analytics embedded across product, growth, and commercial teams. As the business continues to scale, they are investing in senior analytical capability to deepen customer understanding and unlock new opportunities. Collaboration, pragmatism, and outcome focused thinking are central to their culture. The Role You will sit within the analytics ...

Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything … across the North of England, acting as a strategic field seller and trusted advisor. The role holder will build strong multi-level relationships across customer organisations, understand each customer’s business priorities and future roadmaps, and position VodafoneThree as a partner in digital transformation, network modernisation and critical ...

most recognisable brands, were on a mission to simplify HR and make it more impactful. Were now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS … professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions ...

CUSTOMER DATA AND INSIGHTS MANAGER * Opportunity for a Customer Data & Insights Manager to join a growing, customer-focused organisation in the Northwest * Salary up to £55,000 + bonus + strong benefits package * Key position sitting between data, CRM and marketing with regular stakeholder interaction * Apply online … contact Chelsea Hackett via WHO WE ARE? We're working with an established organisation currently investing in its digital and customer capabilities as part of ongoing growth. Operating across multiple channels, the business is focused on improving how it uses customer data to better understand behaviour, refine engagement ...

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‐on, impeccable customer service and ultimately transform their customer experiences … better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high‐touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses ...

their success. There'll be a ton of variety, but the core areas will be: Drive Expansion & Commercial Growth Unlock value within the existing customer base by increasing product usage and growing installer accounts. Help installers identify opportunities to expand their businesses through us. Contribute directly to company revenue … Build strong relationships with installation businesses across the UK. Act as the primary point of contact for installers seeking support and growth opportunities. Identify customer challenges early and proactively provide solutions that add value. Deliver a World-Class Onboarding Experience Own the onboarding journey for newly signed installers. Ensure ...

+ Bonus DOE Norwich (Hybrid) Growing technology sector Are you an experienced Account Manager with a passion for building strategic customer relationships and driving long-term growth? We're partnering with an innovative and expanding technology provider to recruit an Senior Account Manager who will take ownership … excellent opportunity to join a specialist business delivering mission-critical connectivity and network solutions, where you'll play a pivotal role in customer success, retention, and revenue growth. The Opportunity As the Enterprise Account Manager, you'll be responsible for managing and developing a portfolio of high ...

accounts, improving CSAT and maintain and updating Account development plans. You will also drive new product uptake through whitespace analysis, working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate our Client … compliance or health & safety solutions would be considered desirable. Experience or understanding of a subscription based service would be helpful and demonstrable experience in customer retention, account management and acquisition to drive high growth performances through effective sales methodology would be ideal. You will be able ...

ideas and insight are valued. The Role You will sit within the Digital and Growth function, acting as the dedicated Marketing Analyst supporting CRM, customer growth and wider marketing optimisation. Key responsibilities include: Analysing CRM performance across email, SMS and direct mail campaigns Supporting customer acquisition and paid … media performance analysis Building and refining customer segments and audience strategies Identifying opportunities to improve retention, frequency and customer lifetime value Designing, running and evaluating experiments and testing frameworks Supporting incrementality and attribution analysis Optimising customer lifecycle and welcome journey programmes Partnering with marketing stakeholders ...

technology business centred around the safety of lone and at-risk workers across both public and private sectors. Protecting over 200,000 employees, our customer base includes more than 100 NHS trusts, 150 local authorities, 200 housing associations and hundreds of commercial organisations in sectors including utilities, facilities management … spending accounts, with a view to retain with inflation. Grow the base – Driving new product uptake through whitespace analysis working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate the commercial offering Identify ...

strategic client relationships across their expanding portfolio. This is a fantastic opportunity for a commercially minded account manager who thrives on building long-term customer partnerships, driving account expansion, and working closely with senior stakeholders within complex enterprise environments. Responsibilities Own and manage strategic enterprise customer relationships Serve … primary day-to-day commercial contact for assigned accounts Build strong relationships across technical, operational, and executive stakeholder groups Coordinate customer onboarding and implementation activities with internal teams Develop and execute account growth and expansion plans Identify opportunities for additional solutions, services, and platform adoption Lead Quarterly Business Reviews ...

Chain or Ports) Location : Dover Salary: c. 52,000 Hours : Monday to Friday, 37.5 hours per week The role: We are seeking a proactive, customer-focused Business Development Manager to join our client's growing team. The role will support the development of general cargo services and play … responsibilities as the Business Development Manager would be: Manage daily interactions with general cargo customers, ensuring high levels of service and timely responses Support customer onboarding and align operational requirements across internal teams. Maintain regular engagement to identify service improvements and upsell opportunities Produce and maintain account management plans. ...

leading healthcare technology company with a strong presence across the healthcare and public sector market is seeking an Account Manager to drive customer growth and long-term partnerships. This role would suit an experienced Account Manager, Customer Success Manager, Strategic Account Manager or Business Development professional with experience … advantageous, although candidates with strong SaaS account management experience are also encouraged to apply. As the Account Manager, you will own a portfolio of customer accounts and be accountable for both retention and revenue growth across those customers. This is not a traditional account support role. ...

commercial governance are essential to our success. This role sits at the heart of that foundation. Description As a Contract Administrator within our Customer Services department, you will play a key role in protecting revenue, ensuring contractual accuracy, and enabling smooth client renewals across a diverse and growing client … while knowing when to escalate appropriately. This is not a passive administration role it is a trusted operational position with real impact on client retention, margin protection, and business scalability. Key Responsibilities Contract & Renewal Ownership (c. 40%) Own contract renewal dates end-to-end, ensuring renewals are identified ...

+ Benefits A rapidly scaling consumer technology business operating in the digital entertainment space is hiring a Senior Analyst to help drive customer, product, and commercial decision-making through data. This is a highly commercial analytics role working closely with Product, CRM, Growth, Trading and Commercial teams to deliver … actionable insight across customer behaviour, retention, engagement, experimentation, and performance. The company is experiencing significant growth following recent investment and offers strong progression opportunities alongside high visibility across the organisation. What you'll be doing: Partnering with cross-functional stakeholders to solve commercial problems through data Analysing ...

operate at a high level. The Role We’re hiring an AI Revenue Operations Specialist to run the operational backbone of Infobel’s existing customer base. You’ll work directly with Nathan (Head of Sales), owning the workflows that keep customers supported, invoices accurate, commissions clean, and revenue flowing. … This role sits at the intersection of: customer operations, finance operations, and AI-enabled workflows. You’ll be customer-facing enough to jump on calls, analytical enough to live in spreadsheets, and operational enough to build repeatable systems that scale. What You’ll Do Coordinate ongoing customer ...

Points Customer Success Manager position Leading Hospitality Tech Software Platform Salary circa £50K + 10% Bonus + Future Equity Options Strong UK growth and looking to scale function ASAP Hybrid Role based in London About The Company Scale Up – Hospitality Software working with hospitality groups, multi-site operators … market – Offer a genuine solution to a real-time issue! Hybrid working Huge growth planned for this year and beyond! About the Role Customer Success Manager Role Developing strategies to increase customer retention and satisfaction as well as supporting with onboarding Collaborating with the sales team ...