51 to 75 of 129 Customer Retention Jobs in the UK

Account Manager

Hiring Organisation
Pareto
Location
Northamptonshire, England, United Kingdom
enjoys commercial conversations and relationship management without the pressure of a pure "hunter" sales role. ⚡Location -Northampton (onsite) 💰Salary - £35K + OTE Key Responsibilities: Customer Retention: Act as the primary commercial point of contact, ensuring contracts are renewed on time and building strong, long-term relationships. Growth … Strategy: Identify and qualify cross-sell and upsell opportunities to deepen customer relationships and grow revenue. End-to-End Renewals: Own the renewal process, clearly explaining contract terms and positioning enhanced solutions where suitable. Business Development: Support growth through networking events, exhibitions, and proactive outreach to generate new leads. ...

Chief Sales Officer SaaS – Enterprise Growth Role, London

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
differentiated value proposition. Moreover, the company continues to reinvest heavily in product development. This commitment includes AI-enabled partnerships that enhance usage, deepen customer value and support long‐term subscription growth. The Chief Sales Officer Role Reporting directly to the CEO, the Chief Sales Officer takes full accountability … business is achieving strong and sustained performance, with approximately 45% ARR growth and 32% growth in booked revenue. This momentum stems from exceptionally high customer retention, multi‐year contracts and built‐in price increases. At the same time, the business maintains negligible churn. Looking ahead, growth will ...

Customer Success Services Specialist (French Speaking)

Hiring Organisation
Deloitte
Location
City of London, London, United Kingdom
Title : Customer Success Services Specialist (French Speaking) Location London Hybrid : You will be required to be in the London or Reading office once a week Target Start Date : March 2026 Contract duration : 12 months Day Rate : Competitive (Inside IR35) Deloitte Working with the Deloitte Associate (Contractor) Programme means … projects within the firm that suit your experience should you wish to continue with Deloitte. About the Project We are seeking a French speaking Customer Success Services (CSS) Specialist to work with a global software vendor client and support the client’s Corporate customer segment. You will simplify ...

Lead Development Executive - Outbound - Ecommerce

Hiring Organisation
Synapto
Location
United Kingdom
fintech company specialising in modern seamless payment solutions tailored to merchants, platforms and partners. For SaaS platforms, Synapto enables an integrated payment experience, driving customer retention and revenue growth. For merchants, the platform offers secure and efficient omni channel payment solutions, empowering businesses to manage and grow ...

Audio Visual Poject Manager

Hiring Organisation
Encore
Location
Central London, London, United Kingdom
Employment Type
Permanent
Salary
£50,000
meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited ...

Junior Customer Success Manager

Hiring Organisation
Proactis
Location
Reading, England, United Kingdom
Purpose: As a Customer Success Manager you’ll play a pivotal role in driving customer engagement, satisfaction, and product adoption. You will work cross-functionally with Account Management, Support, and Professional Services teams to ensure our customers are achieving their desired outcomes. This role serves as the primary … Accountabilities/BAU Objectives: Serve as the primary point of contact for a defined portfolio of customers, ensuring consistent and high-quality engagement. Monitor customer health, product adoption, and engagement metrics to proactively identify risks and growth opportunities. Act as the voice of the customer internally, providing structured ...

Chief Sales Officer

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
role is leading enterprise go‐to‐market strategy, successfully taking new products to market and embedding them in both existing and new customer relationships. Commercial Growth and ARR Scaling Opportunity FromCounsel is delivering consistent commercial performance, with c.45% ARR growth and 32% growth in booked revenue, supported by exceptionally … high customer retention, multi‐year contracts and built‐in price increases, resulting in negligible churn. The next phase will focus on product expansion, the continued rollout of value‐based pricing, and deeper penetration of the existing customer base, as the platform scales further across enterprise legal ...

Account Manager

Hiring Organisation
MHR
Location
England, United Kingdom
trusted, long-term partner with a strong focus on ROI and total cost of ownership. Your Team Working cross-functionally with Customer Success and internal delivery teams, you’ll collaborate to build joint value roadmaps that support customer objectives and MHR’s strategy. You’ll maintain accurate sales … activity in Salesforce and conduct regular customer touchpoints, visiting each customer at least every 90 days. Together, you’ll resolve escalations, maintain referenceable accounts, and ensure customers continue to realise value from their investment in MHR. Your Impact Your ability to build meaningful, strategic relationships and deliver consultative ...

Sales Executive - Payments SaaS - Education Market

Hiring Organisation
Data Careers
Location
Rochester, Kent, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
within an assigned portfolio of existing accounts. Identify and execute upsell and cross-sell opportunities within existing customers. Lead renewal conversations to ensure strong customer retention and long-term partnerships. Act as a trusted advisor to customers, understanding their evolving needs and aligning solutions accordingly. Skills Required … demonstration skills, with the ability to communicate complex solutions clearly. Commercially astute with strong negotiation and closing skills. Experience managing and growing existing customer accounts. Ability to balance new business development with account management responsibilities. Highly organised with strong pipeline management and forecasting skills. ...

Chief Revenue Officer

Hiring Organisation
Parkinson Lee
Location
Chesterfield, Derbyshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Imagesound is a global specialist in music curation and in-store media, helping brands enhance customer experiences through sound, visuals and technology. With offices across the US, UK and Asia and a worldwide consultant network, Imagesound supports 100,000+ locations in 168 countries. Owned by private equity firm Livingbridge … commercial strategy. Working closely with the CEO and CFO, the CRO will take full ownership of the global revenue agenda — leading new business, marketing, customer success and international operations while managing the commercial P&L and a global team of circa 40. Key responsibilities Own the global revenue strategy ...

Business Development Manager

Hiring Organisation
Headway Recruitment
Location
City, Leeds, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
Managing your pipeline and performance through CRM systems What Success Looks Like A strong and growing client portfolio Consistent new business wins High client retention and repeat business Being recognised by clients as a trusted healthcare partner Increasing monthly revenue and commission earnings What You'll Bring Experience ...

Talent Acquisition Director – Series A SaaS Scale Up – Manchester

Hiring Organisation
Harmonic Operations™ | Certified B Corp
Location
Manchester Area, United Kingdom
product data management for customers operating at global scale. The company operates a subscription-based recurring revenue model with strong gross margins and high customer retention. The business has scaled to approximately 80+ employees (with continued growth planned) and supports 150+ customers globally. Since inception in the mid 2010s ...

Customer Success Manager

Hiring Organisation
Reed.co.uk
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum
Reed.co.uk is looking for a Customer Success Manager to join their team in Holborn, London. Overview As a Customer Success Manager you will have a key strategic role within reed.co.uk. As a customer focussed individual you are motivated and engaged by providing service excellence to our clients. … strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering Analysing and monitoring customer data to draw insights and optimisations, communicating those findings to clients and adjusting campaigns for better performance Actively organising and managing operational and strategic ...

Director of Payment Products

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition of Flow … features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements for Flow within ...

Business Development Manager

Hiring Organisation
Get-Recruited (UK) Ltd
Location
City, Manchester, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 40,000 Annual
join a growing sales team. This is a field-based role with a 50/50 split between winning new business and developing existing customer relationships. You'll be responsible for identifying and securing new clients, while also re-engaging with previous customers to drive repeat business and maximise … face meetings with decision-makers across a variety of industries Spot and develop opportunities across additional service lines Build long-term relationships to increase customer retention and lifetime value Maintain an accurate and active pipeline through CRM systems Achieve and exceed new business and revenue targets ...

Analytics Manager

Hiring Organisation
Sky
Location
Purley, Surrey, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy … Head of Department level and articulating both the so what and the now what. Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently. Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods ...

Analytics Manager

Hiring Organisation
Sky
Location
Edmonton, Cornwall, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy … Head of Department level and articulating both the so what and the now what. Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently. Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods ...

Analytics Manager

Hiring Organisation
Sky
Location
Wembley, Middlesex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy … Head of Department level and articulating both the so what and the now what. Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently. Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods ...

Analytics Manager

Hiring Organisation
Sky
Location
Beckenham, Kent, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy … Head of Department level and articulating both the so what and the now what. Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently. Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods ...

Analytics Manager

Hiring Organisation
Sky
Location
Dagenham, Essex, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy … Head of Department level and articulating both the so what and the now what. Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently. Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods ...

Analytics Manager

Hiring Organisation
Sky
Location
TW75QD, Syon, Greater London, United Kingdom
Employment Type
Permanent
econometrics and have a very extensive and deep stakeholder base across 30+ areas of Sky, covering every subject - from market & prospect headroom through to customer retention and everything in between! What you'll do: As an Analytics Manager in the Advanced Analytics team in Consumer Strategy … Head of Department level and articulating both the so what and the now what. Advanced SQL user with experience querying and manipulating large-scale customer, transactional, or behavioural datasets to deliver accurate, high-impact analysis independently. Experience in using advanced analytical techniques (e.g. causal inference, statistical modelling, predictive methods ...

Head of Revenue Enablement

Hiring Organisation
Parkinson Lee
Location
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
created leadership role will build and lead a global revenue enablement function focused on strengthening commercial performance. Working closely with Sales, Marketing, Product and Customer Success, the Head of Revenue Enablement will design and implement programmes that improve sales productivity, accelerate ramp time, support renewals and expansion, and optimise … revenue technology stack. The role carries a clear commercial mandate to drive ARR growth, customer retention (NRR), and operational efficiency, while leading a small global team and establishing scalable enablement frameworks, playbooks and data-driven programmes. The successful candidate will: Bring significant experience in senior sales ...

Head of Revenue Enablement

Hiring Organisation
Parkinson Lee
Location
Handsworth, West Midlands, UK
created leadership role will build and lead a global revenue enablement function focused on strengthening commercial performance. Working closely with Sales, Marketing, Product and Customer Success, the Head of Revenue Enablement will design and implement programmes that improve sales productivity, accelerate ramp time, support renewals and expansion, and optimise … revenue technology stack. The role carries a clear commercial mandate to drive ARR growth, customer retention (NRR), and operational efficiency, while leading a small global team and establishing scalable enablement frameworks, playbooks and data-driven programmes. The successful candidate will: Bring significant experience in senior sales ...

Vice President of Professional Services

Hiring Organisation
NewVerus
Location
England, United Kingdom
implementation of an offshore centre Key Responsibilities Professional Services Strategy: Define and execute the services strategy aligned with company growth goals and evolving ERP customer needs. ERP Implementation Leadership: Oversee successful delivery of ERP implementations, upgrades, integrations, and business transformation programs. Customer Value & Outcomes: Partner with Customer Success, Sales, and Product teams to ensure high customer satisfaction, retention, and expansion. Innovation & AI Enablement: Drive the adoption of innovative delivery approaches, including automation, AI-enabled services, and next-generation consulting models. Revenue & Profitability Ownership: Manage services P&L, optimize utilization, forecasting, margin performance ...

VMware Presales Solutions Architect - Hybrid Infrastructure

Hiring Organisation
InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
Location
United Kingdom
meet budget and expectations Sales enablement - Assist Sales people with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team’s capabilities Customer retention - Act as a trusted adviser to customers through building knowledge … leverage investment in Solutions Architects, Services BDMs, Cloud platform, and professional services resources. Client engagement - driving and evangelising DC and Cloud services capabilities to customer base. Differentiating my client through its productised services, consulting capability and cloud expertise. Accreditation – Attain and maintain relevant accreditation(s) in key areas Exceptional ...