51 to 75 of 152 Customer Retention Jobs in the UK

Location- Flexible within your assigned region, with regular travel to customer sites, regional offices and company locations Salary - £45,000 - £50,000 Contract: Full Time, Permanent About turn IT on Part of the Transforming Learning Group (TLG), turn IT on provides schools with expert ICT support, MIS services, GDPR … performance, technical leadership and people management of regional IT Managers, Onsite Engineers and other field-based colleagues. You'll ensure services are delivered consistently, customer commitments are met and regional teams have the resources, support and direction needed to succeed. This is a highly visible leadership role, combining operational ...

Summary Autel UK is seeking a results-driven Fulfilment Representative (FR) to ensure that customer contracts are not only delivered successfully but also fully realised in terms of revenue, operational performance, customer satisfaction, and long-term business value. The Fulfilment Representative (FR) is the business owner of customer … business outcomes. Working closely with Account Representatives (ARs), Solution Representatives (SRs), customers, and cross-functional delivery teams, the FR coordinates the successful execution of customer commitments throughout the project and operational lifecycle. While ARs focus on customer relationship development and business growth, and SRs lead solution strategy ...

Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local business … opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR ...

This customer-facing role focuses on managing client relationships, driving product adoption, improving retention, and identifying growth opportunities. Ideal candidates will have 3+ years' experience in Customer Success or Account Management, alongside strong communication, relationship-building, and commercial skills. Client Details The client is a rapidly … growing HR and payroll technology provider that helps businesses streamline workforce management through a modern, cloud-based software platform. Description As a Customer Relationship Manager you will: Act as the primary point of contact for customers, building strong relationships and ensuring a positive experience throughout their journey. Lead ...

Loyalty Manager to join the team for an 11-month maternity cover contract. You will lead the development and execution of marketing, loyalty and customer engagement initiatives that drive customer acquisition, retention and growth across a rapidly scaling consumer business. Reporting into the Consumer Growth team … will work cross-functionally with Marketing, CRM, Commercial, Product and Analytics stakeholders to deliver strategic campaigns and customer-focused growth programmes. Responsibilities Develop and execute integrated marketing and loyalty strategies to support customer growth, engagement and retention objectives. Lead end-to-end planning and delivery ...

customers and contact center agents in real time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable, AI-driven solutions that transition from high … learn more, visit www.afiniti.com. Our Vision Afiniti’s vision is to lead the contact center industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide. Our Ways of Working At Afiniti, how we work ...

Launch your tech career with AutoNet VIP! Work directly with live business data to develop machine learning models, intelligent booking tools, and automated customer solutions. You'll gain hands-on commercial experience while studying for a debt-free BSc (Hons) Data Science degree at the University of Hertfordshire. Role … Data preparation and management: Collect, clean, organise, and structure business data from booking records, customer enquiries, diagnostic reports, and workshop logs. Data analysis and statistical modelling: Analyse trends in workshop capacity, customer behaviour, repeat visits, and vehicle fault patterns using Python and data-analysis tools. Dashboards and data ...

growing fashion and consumer business in London. This is a strategic yet hands-on leadership role responsible for e-commerce performance, digital acquisition, CRM, customer growth and online trading , working closely with commercial and marketing teams. Key Responsibilities Own the e-commerce strategy and online trading performance . Lead … Shopify e-commerce operations, optimisation and growth. Drive customer acquisition through paid social, paid search, SEO and emerging channels . Develop CRM, email, SMS and customer retention strategies. Manage third-party digital sales channels and marketplaces. Drive conversion, revenue, profitability and key KPIs , including ROAS ...

business enters an exciting phase of commercial growth, we're seeking a Product Lifecycle Manager (PLM) to become the voice of the customer internally and the face of the business externally. This is a highly commercial, customer-facing role sitting at the intersection of technology, product and market … strategy. Rather than focusing on day-to-day product delivery, you'll own the product throughout its lifecycle, ensuring customer needs, commercial opportunities and evolving regulatory requirements shape the future development of both the company's lidar technology and its cloud-based reporting platform. Working closely with customers, engineering ...

This is an exciting opportunity for someone who loves uncovering insights from data and translating them into actionable recommendations that drive sales, margin growth, customer retention, and business performance. Working closely with senior leaders across Merchandising, Buying, Planning, Allocation and Finance, you'll play a key role … business. Your responsibilities will include: Delivering insightful hindsight, line planning, and in-season performance analysis. Identifying opportunities to improve sales, margin, inventory productivity and customer growth. Partnering with Merchandising and Buying teams to support strategic planning and decision-making. Analysing market trends, competitor pricing and customer behaviour ...

into long-term partnerships. Account Management Manage and grow an existing portfolio of SME accounts. Conduct regular account reviews and strategic planning meetings. Drive customer retention, satisfaction, and account profitability. Identify opportunities for upselling and cross-selling services. Consultative Solution Selling Understand customer challenges and business … primary commercial point of contact for your client portfolio. Work closely with Service Delivery, Technical, and Cyber Security teams to ensure exceptional customer outcomes. Sales Performance Maintain accurate CRM records, account plans, and forecasts. Achieve individual targets across new business, growth, and customer retention. Monitor market trends ...

partnering with one of Europe's most innovative marketing technology businesses, helping some of the world's biggest Consumer Electronics brands drive billions in customer engagement through cashback promotions, trade-in programmes, gift-with-purchase campaigns, loyalty programmes and customer retention solutions. Now they're investing … Electronics retailers, manufacturers, distributors, mobile networks and strategic partners. You'll introduce innovative promotional solutions that genuinely help your clients sell more products, increase customer loyalty and outperform their competitors. You'll have the freedom to build relationships with senior decision makers, influence commercial strategy and become recognised ...

grow an online consumer business. Rather than managing the technical aspects of a website, you'll be responsible for increasing sales by improving the customer journey, driving conversion, increasing average order value, and building customer loyalty. Working closely with the Marketing, Creative and Commercial teams, you'll develop … execute initiatives that improve acquisition, retention and lifetime value, using data and customer insight to inform decisions. Key Responsibilities Own the commercial performance of the DTC channel, delivering sales and growth targets. Develop and execute initiatives to improve conversion, average order value and customer lifetime value. ...

someone who takes a consultative approach to sales, enjoys working with senior decision-makers, and is motivated by growing existing accounts while delivering excellent customer service. What’s on Offer? £30,000 basic salary Uncapped commission - £75,000 OTE Electric car after 3 months 21 days holiday plus … business and make a real impact High-quality technology and telecommunications solutions The Role You’ll be responsible for managing and developing an established customer base, retaining existing business and identifying opportunities to increase revenue through upselling and cross-selling. Managing and growing relationships with existing customers Building relationships ...

Scientist London or Leicester (2 days per week) Join a growing Data Science team where you'll build machine learning solutions that directly influence customer engagement, retention, and commercial performance. This is a highly visible role with significant stakeholder exposure and the opportunity to work on both … strategic initiatives and high-impact business challenges. The Role Build and improve machine learning models focused on retention, engagement, customer lifetime value, and forecasting Develop anomaly detection solutions to identify issues impacting customer journeys and performance Design and evaluate experiments, including A/B testing Partner ...

where you'll work closely with senior commercial, product and finance leaders to shape pricing strategies that support revenue growth, profitability and long-term customer value. You'll have the opportunity to influence pricing across a wide range of SaaS products and services, helping our businesses make smarter commercial … pricing strategies across our software portfolio. Working closely with our Group Sales Director and senior stakeholders across the Group, you'll use commercial and customer data, market intelligence and competitive insight to identify opportunities to improve pricing, increase margins and support sustainable revenue growth. You'll establish clear pricing ...

where you’ll work closely with senior commercial, product and finance leaders to shape pricing strategies that support revenue growth, profitability and long-term customer value. You’ll have the opportunity to influence pricing across a wide range of SaaS products and services, helping our businesses make smarter commercial … pricing strategies across our software portfolio. Working closely with our Group Sales Director and senior stakeholders across the Group, you’ll use commercial and customer data, market intelligence and competitive insight to identify opportunities to improve pricing, increase margins and support sustainable revenue growth. You’ll establish clear pricing ...

Workday EDM Forward Deployed Engineer (HCM Consultant) at Kainos, you will operate as an embedded EDM Workday configuration specialist working directly within customer environments, driving hands-on adoption, optimisation, and deep business integration of EDM from go live onwards. You will be the technical bridge between Kainos … customer; functioning as an extension of the client's internal team while maintaining close alignment with Kainos's Customer Success, Support, Onboarding, and Product functions. The Workday HCM Forward Deployed Engineer exists at the intersection of Workday Configuration, technical delivery and customer success. You will remove friction ...

well-established technology solutions provider, delivering innovative connectivity, network security and voice services to businesses across the UK. As they continue to expand their customer base and service offering, they are seeking an experienced Account Manager to develop key client relationships and drive growth within existing accounts. As Account … future plans, positioning the organisation as a trusted partner rather than simply a supplier. Key Responsibilities: Manage and develop a portfolio of existing customer accounts. Build strong relationships with key stakeholders and decision-makers. Conduct regular account reviews to understand customer requirements and future opportunities. Identify and deliver ...

COMPANY This fast-growing AI SaaS company helps organisations unlock the value of their first-party data through an innovative customer intelligence platform. Originally established as a consultancy, the business has evolved into a product-led organisation, working with enterprise clients across industries including retail, finance, travel and telecommunications … improve customer retention, engagement and commercial performance through AI-powered insights. With around 30 employees, the company is entering an exciting growth phase with multiple AI products already live and new solutions in development. Reporting directly to the CTO, you'll play a key role in shaping ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … Implementation & Journey Manager, youll oversee the build, testing and rollout of automated customer journeys within Zoho. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works effectively across multiple brands, locations and customer touchpoints. This ...

Manager to join a leading B2B SaaS company in the UK. As the Senior Product Manager, you will lead initiatives focused on product growth, customer adoption, platform engagement, and user experience improvements. You’ll collaborate closely with Engineering, Design, Sales, Customer Success, Marketing, and Data teams to deliver … impactful product enhancements and drive business outcomes. As the Senior Product Manager, you will be responsible for: Driving product growth, customer engagement, and retention across a rapidly scaling SaaS platform. Owning and optimising the customer journey, from onboarding and activation through to expansion and renewal. Identifying ...

supporting a leading international technology business with the appointment of a Customer Success Associate to join its growing UK team. This is an excellent opportunity for an early-career Customer Success professional to take ownership of customer success initiatives, improve the client journey and work closely with … teams across the wider business. The Role You will play a key role in developing and delivering the organisation’s customer success approach, with responsibility for: Supporting the delivery of the customer success roadmap and taking ownership of operational implementation. Developing tools, processes and frameworks to improve customer ...

business that combines purpose with exceptional execution, strong product investment and ambitious growth plans. The Opportunity You'll own a key part of the customer journey, working closely with Design, Engineering, Data, Growth and Customer Experience teams to improve customer engagement, retention and long-term … value. This is a highly visible role where your work will directly influence both customer outcomes and commercial performance. Perfect for a Product Manager who thrives on getting things done, bringing teams together and delivering meaningful customer experiences. What You'll Be Doing Driving delivery across a range ...

team projects; in particular help product & operational teams across Wise Business better understand and size the impact of friction originating from their domains on customer retention so they can better prioritize fixing them. Qualifications WHAT YOU’LL BRING Technical Skills: 5+ years experience in analytical roles with … NICE TO HAVE BUT NOT ESSENTIAL Prior experience in the B2B space understanding business customers' financial and expense management needs. Prior experience working with customer support, fincrime or servicing analytics. Additional Information What do we offer: Salary: £75,000 - £115,000 Company Restricted Stock Units Numerous great benefits ...