1 to 4 of 4 Head of Support Jobs in the UK with Remote Work Options

Head of Customer Support Salary: £57,100 - £76,500 Location: Cambridge/Hybrid Contract: Permanent/Full Time (35 hours per week) We are looking for an experienced Customer Support Manager/Head of Support to lead our team in providing exemplary support to IELTS customers globally on a 24/7 basis. In this crucial role, you'll steer a skilled team of support professionals dedicated to delivering outstanding customer service worldwide. We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud … part of the University of Cambridge. About the role The Customer Support team provides a crucial service to a range of customers, including candidates preparing for exams, test centres conducting assessments, and organisations that recognise our qualifications. As the leader of a team of more »

The Role Hedge Fund/Asset Management Trade Support – Fixed Income & Credit focus (Potential to grow into Head of Operations) Martis Search are representing a boutique City of London based Asset Management company that also supports Alternative Investment strategies to hire a permanent “Hedge Fund/… Asset Management Trade Support Analyst.” The company boasts a truly entrepreneurial spirit. It is dynamic and forward-thinking, constantly launching new businesses, new funds, new global geographical locations; but still maintains the vibe of an “investment boutique.” The role supports existing company Funds, as well as newer UCTIS … Fund launches from both this year, as well as to support up-coming 2024 Fund launches. Our client is in need of someone, ideally from an Institutional Asset Management, or Hedge Fund Trade Support background who has a sound knowledge of Fixed Income and Credit Derivatives more »

Head of UK Payroll Support Hybrid – Midlands/Cheshire £80,000 - £100,000 Are you experienced in operations and department management, and looking for your next challenge? A proven manager and leader but fed up with working for companies with no growth? Want to work for one … of the top 10 accountancy firms in the UK? We're working with one of the largest UK payroll providers in the UK who are expanding their services and require a Head of UK Payroll Support to join their national team. Working on a hybrid … basis from any of their Midlands/Cheshire based offices – the Head of UK Payroll Support will oversee all teams and services across all payrolls. Support and manage a large, UK based team of payroll professionals. Ensure all processes are monitored, controlled and continuously more »

Head of Support Services About the Company My client is a well-regarded technology provider in the retail sector. They are on the lookout for a Head of Support Services to lead their Helpdesk operations. If you have a wealth of experience in … be your next role. Role Overview Build and maintain solid relationships with customers and key stakeholders to ensure exceptional service delivery. Lead the UK support team, overseeing both Level 1 and Level 2 Helpdesk operations. Leverage your 10+ years of service and support experience to manage and … improve processes. Create and document efficient operating procedures to ensure consistent team adherence and optimize the use of service management tools. Monitor and manage Service Level Agreements (SLAs), ensuring the team has the right resources to meet or exceed customer expectations, including on-call support when needed. Act more »