South Western Ambulance Service NHS Foundation Trust
critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Experience and Education Essential Degree or equivalent experience in similar role ITILFoundationCertificate Current Full Driving Licence Practical experience of using ITIL processes in a BAU Setting Experience of attending or chairing … Change & Management boards Experience in managing relationships and co-ordinating work between cross organisational teams Excellent knowledge of service management tools Desirable Prince 2 Foundation Has managed the workload of other people Design of data management systems (Databases/Datasets) An understanding of the NHS Disclosure and Barring Service … a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside more »
South Western Ambulance Service NHS Foundation Trust
critical communication solutions to the English, Scottish and Welsh Ambulance Services Person Specification Experience and Education Essential Degree or equivalent experience in similar role ITILFoundationCertificate Current Full Driving Licence Practical experience of using ITIL processes in a BAU Setting Experience of attending or chairing … Change & Management boards Experience in managing relationships and co-ordinating work between cross organisational teams Excellent knowledge of service management tools Desirable Prince 2 Foundation Has managed the workload of other people Design of data management systems (Databases/Datasets) An understanding of the NHS Disclosure and Barring Service … a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside more »
for analysis. This may include information on performance stats, breached calls, resources levels, etc. About you: Registered with a relevant informatics professional body. PRINCE2 foundation or demonstrable equivalent experience. Knowledge of NHS organisations & ITIL strategy. Knowledge of relevant NHS standards and legal requirements relating to Information Governance and … Security. Essential: Achieved (or working towards) degree level or equivalent qualification in IT or able to demonstrate equivalent experience ITILFoundationCertificate or demonstrable equivalent experience Good general knowledge of common hardware and software application Knowledge of: MS Active Directory MS Windows Server MS Exchange If you more »
specialist knowledge acquired through relevant experience Desirable Qualification in Customer Service/telephone training Qualification in IT support, e.g. CompTIA A+, CompTIA N+ Certification ITILFoundationCertificate in IT Service Management Knowledge & Experience Essential Experience of working on an IT Service Desk or similar technical support environment … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Surrey NHS Foundation Trust Address Royal Surrey Hospital Guildford GU2 7XX Employer's website https://www.royalsurrey.nhs.uk/ more »
comprehensive operational requirements and service designs. Financial Efficiency: Analyse system performance and provide reporting to identify significant cost-saving opportunities. Qualifications and Skills: Certifications: ITILFoundationCertificate V3 (preferable) Certified Cloud Professional or equivalent Cloud Engineering experience Microsoft 365 Administrator Associate certifications (Modern Desktop, Messaging, Teams, Identity more »
comprehensive operational requirements and service designs. Financial Efficiency: Analyse system performance and provide reporting to identify significant cost-saving opportunities. Qualifications and Skills: Certifications: ITILFoundationCertificate V3 (preferable) Certified Cloud Professional or equivalent Cloud Engineering experience Microsoft 365 Administrator Associate certifications (Modern Desktop, Messaging, Teams, Identity more »
the person specification Person Specification Qualifications Essential Relevant Degree or Masters in IT Field or equivalent experience Microsoft Certified Professional or equivalent experience; Desirable ITILFoundationCertificate Experience Essential Recent experience in 2nd or 3rd line support role, including installation and configuration services Supporting VMWare hypervisors Substantial … to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Hospitals NHS Foundation Trust Address Victoria Warehouse The Docks Gloucester GL1 2EL Employer's website https://www.gloshospitals.nhs.uk/ more »
properly controlled. The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an … as a minimum an ITILFoundationcertificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development life cycle. Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling.... more »
City of London, London, United Kingdom Hybrid / WFH Options
MJA (LONDON) LIMITED
properly controlled. The SACM will establish and maintain an accurate and up-to-date Configuration Management Database (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM) principles, particularly SACM methodology. Possesses an … as a minimum an ITILFoundationcertificate and clear understanding of the Service Value Chain. Extensive experience in IT configuration management or a related discipline. Solid knowledge of software development life cycle. Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling. Proficiency in CMDB more »
a variety of applications Desirable Evidence of working closely with Suppliers, other NHS organisations and IT staff to successfully deliver mission critical projects ISEB ITILFoundationCertificate Experience of participation and partnership working Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders more »
annum, Café discount. Closing date: 7th June 2024 About the Role This role is responsible for defining, improving and implementing a new set of ITIL processes and associated procedures for the transitioning of new and modified services into live operations managed by IHQ-IT. The role involves: Service Transition … Service Improvement Service Reporting Supplier Management and Global Procurement About You The successful candidate will have: Proven IT Service Transition experience of operating key ITIL processes including but not limited to:- Transition Management, Change Management and Problem Management. Proven global procurement experience, establishing Global procurement process where needed, whilst … working with one or more Service management product e.g. Freshdesk, Jira Experience of successful delivery of one or more Service Improvement initiative/project. ITILFoundationCertificate (V3 or V4). Project Management qualification (e.g. Prince2, MSP etc.) You must be in sympathy with the aims and more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
You will deliver against project milestones and outcomes, customer commitments and satisfaction measures. What are we looking for in the successful candidate? PRINCE2 Practitioner ITILFoundationCertificate (V3 or V4) Previous experience of working in a Service Transition or Senior Service Introduction Manager role Working on client more »
Aldermaston, Berkshire, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITILFoundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance more »
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITILFoundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance more »
Reading, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev … Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management/Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITILFoundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: Development through Training/Certification Put through DV clearance more »
Reading, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: • 5 years plus Azure Active Directory experience (Essential) • Working Knowledge and implementation experience of Azure Dev … Sync and AD Connect Experience beneficial • Azure Containers • Azure Kubernetes • Azure Endpoint Management/Intune • Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. • ITILFoundation certified with a broad experience across Service Management disciplines and Agile delivery Benefits: • Development through Training/Certification • Put through DV clearance more »
Microsoft Certified: Azure Administrator Associate Microsoft Certified: Windows Server Hybrid Administrator Associate Fortinet Network Security Expert (NSE) Certification CompTIA Network+/CCNA CompTIA Security+ ITILFoundation Certification PRINCE2 Certification VMware Certified Professional (VCP) What We Offer: Competitive salary and benefits package Regular Company events Company pension Free parking more »
Poole, Dorset, South West, United Kingdom Hybrid / WFH Options
RNLI
experience, including defining policies, updating, management and troubleshooting of two or more of the following major vendors; Checkpoint, Palo Alto, Fortinet and Cisco ASA - ITILFoundation certification/experience of working in ITIL process driven environment - Cisco based SDWAN, MPLS, site to site and remote access (IPSec … Support experience of IP telephony and contact centre technologies - Experience in a customer support, service-level based environment and able to demonstrate application of ITIL Excellence in customer service is essential - Understanding of cloud networking (MS Azure preferred). Practical application of corporate security policies, standards, and practices. Experience … of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect more »
Warrington, England, United Kingdom Hybrid / WFH Options
ShortList Recruitment Limited
Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITILFoundation Certified (Desirable) -Knowledge of data security, access controls and user security. -Relevant IT Degree or commercial experience in a similar role. -Understanding more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
to meet your team objectives & goals Team Leadership Able to use own initiative to troubleshoot and find solutions to technical issues Good understanding of ITIL principles Following the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment Technical skills: Good level of knowledge Microsoft office applications (Outlook, Excel, Word) Good … knowledge of hardware components Good working knowledge of Windows Operating Systems/Server Good working knowledge of Network Infrastructure and System Components Desired Skills: ITILFoundation Certification SDI Certification or relatable certification/experience Clearance Requirements: Clearance to Start BPSS Clearance for Role SC Intrigued? Wed love to more »
information and apply critical thinking, possibly demonstrated by a university degree or equivalent, is important, as is attention to detail and accurate record-keeping. ITILFoundation certification is advantageous. You must have excellent communication skills with a professional manner at all times, and be willing to travel (domestic more »
information and apply critical thinking, possibly demonstrated by a university degree or equivalent, is important, as is attention to detail and accurate record-keeping. ITILFoundation certification is advantageous. You must have excellent communication skills with a professional manner at all times, and be willing to travel (domestic more »
Avon & Wiltshire Mental Health Partnership NHS Trust
relation to this role. Person Specification Qualifications Essential Educated to Degree level or equivalent experience in Computer Science, IT application support/technical discipline. ITILFoundation certification Microsoft Professional Qualification or equivalent experience (e.g Microsoft Certified Professional (MCP)) Evidence of ongoing professional development Other Requirements Essential Empathy for … a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside … and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years more »
end-user devices. Experience of device configuration management tools, such as Microsoft Endpoint Configuration Manager (SCCM). Problem Management (including Root Cause Analysis). ITILFoundation certification (v3/v4). What you'll get in return With a salary of up to £33,500, and a generous more »