Service Desk Engineer Jobs in the UK

51 to 60 of 60 Service Desk Engineer Jobs in the UK

2nd Line Service Desk Engineer

Whitchurch, Bath and North East Somerset, Somerset, United Kingdom
Moon Executive Search
Opportunity for an experienced 2nd Line Service Desk Engineer for a leading Bristol based IT Managed Service Provider. Providing 2nd line support direct from clients, as well as escalations from the 1st line teams, via phone and email through ticketing systems. Must have strong customer service more »
Employment Type: Permanent
Salary: £28000 - £30000/annum
Posted:

Senior IT Service Desk Engineer - Brierley Hill

Brierley Hill, West Midlands, United Kingdom
West Midlands Ambulance Service
emergency care? This is for you! We are looking for a dedicated, highly motivated individual who can work as part of our existing IT Service Desk team to provide first and second line IT support to the whole organisation, including three ambulance Emergency Operations Centres. You must be … new hardware and software, building and deploying PCs, Laptops and iPads, to working with our third line teams in resolving more complex issues. Predominately desk-based, methods of support will involve face-to-face with the userbase, over the telephone and email and via our remote support tool for … critical environment, please apply today If you have any questions in relation to the role, please feel free to contact Roberta Hawkins, our IT Service Desk Team Leader, on 07920 298253. **IMPORTANT NOTE** Applications will only be considered from those will a full UK Driving Licence About us more »
Employment Type: Permanent
Salary: £30,000
Posted:

ICT Operational Support Engineer (Service Desk) - INTERNAL

Pontypool, United Kingdom
Aneurin Bevan University Health Board
STAFF CURRENTLY EMPLOYED BY ANEURIN BEVAN UNIVERSITY HEALTH BOARD. An excellent opportunity has arisen to join ICT Services in ABUHB. Reporting to the ICT Service Desk Team Lead, the post holder will be part of busy ICT Service Desk Team providing technical support to staff across … The role requires a self-motivated individual, able to demonstrate an aptitude for technology and a flair for troubleshooting. Able to demonstrate excellent customer service, have excellent planning and administrative skills and the ability to manage their time effectively ensuring all objectives and deadlines are met. The ability to … clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the more »
Employment Type: Permanent
Salary: £25524.00 - £28010.00 a year
Posted:

Service Desk Engineer

Tewkesbury, Gloucestershire, South West, United Kingdom
Pertemps Gloucester
opportunity for career growth with a well-established office in Tewkesbury. Were looking for a talented individual to join the team as an IT Service Desk Engineer. If youve got experience in a similar role and youre eager to take your career to the next level, then wed … is a full-time permanent position with a salary of up to 32k per year. Heres what youll need: Previous experience working on a service desk, both in person and remotely. Knowledge of Windows 10, Microsoft Office (Word, Excel, Outlook), Active Directory, and Group Policy. Experience setting up … computer hardware, software, networks, and printers. What youll be doing: Providing support and troubleshooting for applications, IT equipment, and networks. Responding promptly to service issues and requests and escalating when needed. Monitoring critical systems and acting as required. Managing the Joiners/Movers/Leavers process. Deploying and configuring more »
Employment Type: Permanent
Salary: £30,000
Posted:

Service Desk Engineer

Keynsham, England, United Kingdom
IVC Evidensia
patient. Join us and be part of our mission to deliver the highest quality care to millions of animals. About The Role As a Service Desk Engineer, you will be responsible for providing technical assistance and support to our clinics, remotely. Your primary focus will be managing … issues, and ensuring the smooth operation of computer systems, software, and hardware. The ideal candidate would preferably have prior experience working for a Managed Service Provider (MSP) and must have at least one year of first-line support experience. Excellent communication skills are required for this role. In this … and processes is at the heart of what we do. In addition to a competitive salary, you can enjoy: 5 weeks holiday (increasing with service) plus bank holidays. Your birthday, as a paid day off each year Cycle to work scheme. Discounted staff pet care Company pension EAP and more »
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Service Desk Engineer

Sudbury, Suffolk, United Kingdom
Hybrid / WFH Options
Confidential
supporting IT in an educational environment is ESSENTIAL for this role This is a home based role where you twill report in to the service desk manager of a successful IT managed service provider. You will take responsibility for schools in Ipswich, Hadley and Sudbury, therefore you more »
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Customer Support Engineer, 1st Line Support, Service Desk

Belfast, County Antrim, United Kingdom
People Source Consulting
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles more »
Employment Type: Contract
Rate: £32000 - £38000/annum 3% pension+28 days holiday
Posted:

Service Desk Engineer

Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Navisite
Navisite is looking for a Senior Support Engineer with Mac experience to join our expanding team and work from our Glasgow based office. This role is offered primarily as an office-based role, Hybrid working is a possibility in the future. This role will be support of one of … wider IT team to implement MacOS policies, configuration profiles and procedures. • Ability to work under pressure in a fast-paced environment. • Possess Strong customer service, analytical, and problem resolution skills. • Strong communication skills; Excellent English (Written and spoken). • Ability to be empathic and sympathetic to our users. • Capturing … all interactions and ticket resolutions within our ticketing system Service now to aid trending and continual service improvements. • Categorizing tickets based on ITIL principles (Incidents and Service Requests) • Taking ownership of customer issues ensuring the tickets are resolved within a timely manner. • Troubleshooting issues remotely which may more »
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Service Desk Engineer

London Area, United Kingdom
Hybrid / WFH Options
83zero
1st Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy, banking … Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 1st Line Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in supporting … the Service Delivery function in anticipating and mitigating issues users face which may impact service ability. Every day is different with opportunities to grow. You will be working with a mixture of legacy and new technologies, across different industries, to solve problems that make a difference. If you more »
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Service Desk Engineer

ST1, Cobridge, Stoke-on-Trent, Etruria, Staffordshire, United Kingdom
Saunders Scott
Key responsibilities include but are not limited to: Incident Management: Respond to and resolve complex incidents. Provide efficient and timely solutions to maintain high service levels. Manage P1 communications and technical incident calls if required. Patch Management: Regularly test and patch systems and software to ensure security and functionality. … be required as we move to round-the-clock operations later in the year. Education And Experience Requirements As the 24/7 Support Engineer you will have: The successful Engineer will need to possess 3 years' experience within IT Support, ideally covering 2nd line and some 3rd … to continually developing technical skills. Initiative and pro-activity matched by an ability to be a strong member of a team. Experience of managed service environments, with an awareness of ITIL best practice. Experience of build, test, and implementation of systems, along with 3rd line operational support. Effective communication more »
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:
Service Desk Engineer
10th Percentile
£23,500
25th Percentile
£25,750
Median
£31,500
75th Percentile
£36,500
90th Percentile
£38,000