1 to 25 of 60 Support Analyst Jobs in the UK with Remote Work Options

Primarily an Application Support role, you will be part of a team who are responsible for the ongoing support and development of the firm's legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our … existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd line support within a professional services environment and an aptitude for IT is critical. With the ongoing support of experienced team … IT skills. We operate hybrid working practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team more »

French/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Technical Support Are you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for you … their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Requirements for the role: Fluent to a native level of French (both written and spoken) Full right to more »

Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support … and physical level. You will also implement IT fixes and solutions. THE CANDIDATE: The successful candidate will have 2+ years experience in a application support role with exposure to Acturis. You will have Config/Document build/Workflow experience of Acturis, ability to quickly learn other systems/ more »

Application Support Analyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests logged and more »

We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset … technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response within service level agreements. Ensures timely and accurate updates to support tickets. Responsible for ensuring any issues or concerns with support service levels are escalated in a timely manner to enable action and resolution. Provide feedback to update, maintain and create relevant support guidelines and knowledge base, processes and procedures which contribute to improving the customer experience and reducing support related issues. Responsible for not just maintaining but more »

A Manufacturing client of ours are recruiting an Infor LN Application Support Analyst to join their growing team. This is a newly created fully remote permanent position open to receiving applications across England and Europe providing you are happy to work UK time hours. This is working Mon … . This is paying a negotiable salary of £36,000 - £42,000 per annum depending on relevant skills and experience. This Infor LN Application Support Analyst's responsibilities include but are not limited to: System Maintenance and Support: Provide technical support and troubleshooting assistance to end … educate employees on system functionality, features, and best practices. Empower end-users to maximize their productivity and proficiency in utilizing the ERP system to support business processes. Process Optimization: Analyze existing business processes and workflows to identify opportunities for optimization and automation within the Infor LN ERP system. Recommend more »

My client is looking to recruit a customer support person who can either be entry level or up to 2 years call centre or customer support experience The role centres around supporting a state of the SAAS based system and the level of training on offer is very more »

PMO Support Analyst Derbyshire (Hybrid) Permanent to £30,000 (DOE) PMO Support Analyst needed for a permanent career opportunity located north of Derby (A38 Corridor). Hybrid working - with the option to work 1 day/week remotely from home. Must have proven experience of working more »

PMO Support Analyst Derbyshire (Hybrid) Permanent to £30,000 (DOE) PMO Support Analyst needed for a permanent career opportunity located north of Derby (A38 Corridor). Hybrid working - with the option to work 1 day/week remotely from home. Must have proven experience of working more »

Company description: Water Utility Company based in Yorkshire region of England. Job description: Network Support Analyst Salary & Benefits: £34,452 - £43,065 per annum dependant on experience, annual bonus, attractive pension scheme (Up to 10% company contribution), life assurance cover of 4 times pensionable salary and 25 days … annual leave, bank holidays, plus a wellness day and development opportunities in line with the Network Support Analyst progression plan. We also offer a fantastic flexible benefits package, where you can choose from benefits such as health cash plan scheme, critical illness insurance, dental insurance, life assurance flex … that this is an exciting time to discover opportunities within the water industry. Job Overview: We are seeking a skilled and motivated second line support Engineer with a strong background in Cisco, Palo Alto, Juniper, ideally Mist, and F5 Load Balancer technologies. The ideal candidate will possess technical knowledge more »

Business Application Support Analyst : (Acturis) – Permanent – UK (Mostly remote) We recently partnered with one of the fastest-growing groups of insurance intermediaries in the UK. This group specializes in creating insurance risk solutions and offers a wide range of insurance specializations. They are currently looking for a Business … Application Support Analyst with Acturis experience . You will be part of a team that is an integral part of acquisition application integrations, and responsible for the support/BAU configurations whilst being responsible for the change request cycle. This role comes with the flexibility of working … on a Hybrid basis and ample opportunities for both vertical and horizontal growth. You as the Business Application Support Analyst , you will initially support Acturis and riskSERVE users in BAU with the opportunity to be a part of Projects, working closely with the other team members. As more »

Application Support Analyst Are you an ambitious Application Support Analyst who wants to work for a fast growing IT software organisation? As an Application Support Analyst, you will play a crucial role in optimizing our business processes and applications. Your expertise will bridge the … that our systems empower our teams to excel. The ideal candidate for this role should have a proven track record in delivering exceptional user support, with a preference for experience within a professional services environment. A strong grasp of the technical intricacies of IT operations and their direct impact … on business applications is essential. The Application Support Analyst will also need to have experience of SQL, Cloud services and ISO27001. Familiarity within A 2nd line environment, as well as experience using service management and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and more »

Are you an experienced IT Support Analyst seeking a new challenge? Our Client is a market-leading organisation that is growing rapidly through business acquisition and is currently looking to hire a 1 st/2 nd Line IT Support Analyst for their IT service centre … in the heart of Milton Keynes. As an IT Support Analyst, you will be a key member of their shared service IT team, responsible for supporting their different trading companies and a global community of over 10,000 users, including senior executives and VIPs. You will act as … the first point of escalation for users encountering technical difficulties, providing support over the phone, remotely, and on live messenger, logging tickets, and managing incidents through ServiceNow. This is an exceptional opportunity to join a market-leading organisation and be part of a dynamic and supportive team. Working in more »

Junior Application Support Analyst Warrington (2 days remote) Very competitive basic + on call bonus ShortList Recruitment is looking for a Junior Application Support Analyst to join a software house based in Warrington. They require someone to provide 2nd and 3rd line support to external … clients. The Junior Application Support Analyst will deliver a high level of customer service and be able to deliver technical support to non-technical end-user clients. Role Requirements : -B2B technical client support -Detailed reporting and solving of unresolved issues via SQL. -Resolving incidents and service … requests -SQL/MySQL -Excellent communication skills -API’s calling with Postman -Support of our Amazon Web Services (infrastructure) platform -Problem-solving skills -Awareness of DNS, AWS, cloud storage, SSLs, SFTP etc. Desirable skills for role: -ITIL Foundation Certified (Desirable) -Knowledge of data security, access controls and user security. more »

Application Trade Support specialist with a passion for Business Analysis? You'll be working a dual role, leading an OMS implementation project with the goal to improve and implement new features for the new Inhouse OMS system. Post implementation the role will transition to a hybrid role where you … utilise your business analysis skills. Interested in becoming the permanent hire for a key project? Skills we're looking for: Experience of equities application support Experience writing technical specs would be a bonus Experience with requirements gathering to implementation Location: Mayfair (Hybrid working model) Salary more »

TrueNorth are working exclusively with a household name who are looking to add to the application support team, this is a growth role as the previous team member was promoted! We're looking for someone that can cover 1st and 2nd line queries from the organisations colleagues, focussed solely … who will exhaust all available options to solve a problem. Key Skills and Experience Requires: Commercial experience of 1st Line/Level 1 Application Support Solutions focussed Excellent problem solving Proactive Excellent communication and relationship building Beneficial (but not essential): Experience with ERP applications 2nd Line/Level … Application Support We have a starting salary of up to £35k dependant on experience, plus and excellent bonus and benefits package. The role will be hybrid working after probation (3 months), on a 3 days in 2 days remote pattern, there are great transport links and parking on site. more »

working with a central London energy trading client who is looking to continue scaling their tech team and are currently searching for multiple Application Support Analysts. Based in Central London, this company offers hybrid working with most employees coming in 3 days a week. This organisation has scaled steadily … from day 1 and have seen people move internally from this team into roles in Management, Business Analysis and Software Development. Responsibilities Provide technical support for IT managed applications Deal with escalations of issues by 3rd line support Ensure changes or releases are managed correctly Log and manage … and communicate with stakeholders. Technical Requirements Previous experience working in a Trading or Front Office Team (ideally within commodities) Strong knowledge of 3rd line support issues Understanding of core trading processes Salary up to £75K + bonus and package. We have interview slots lined up for later this week more »

Senior Application Support Analyst A public sector organisation have a new career opportunity available for a Senior Application Support Analyst to join the Business world team on a full time, fixed term contract (12 months) basis. This contract is offered on a hybrid basis but can … be done predominantly from home. As a senior application support analyst, you will work in the Business World Application Support team alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World Product Manager. You will ensure that customer … review and complete tickets to ensure that they are responded to promptly whilst providing the highest level of customer service. You will provide assistance, support, advice and guidance to customers and third parties. This post is a great opportunity to learn new skills and progress in knowledge of IT more »

IT Support Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling and … waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. We are keen to connect with candidates in technical support engineering, helpdesk support, second-line support, and other related roles. IT Support Analyst Key Skills: We are eager to connect with aspiring IT Support Analysts, Technical Support Engineers, Helpdesk Support Specialists, and other early-career IT professionals. To excel in this position, you must possess many of the following: Experience with hardware builds and desktop installations. Proficiency more »

IT Support Analyst Location: Portishead Work Arrangement: Hybrid. Three days office, two days work from home. Travel: Yes. Potentially once every fortnight to other company sites. An exciting career opportunity is available to work with a highly respected organisation known for its comprehensive services in the recycling and … waste management industry. This role is ideal for someone passionate about IT support and eager to grow their skills in a dynamic environment. We are keen to connect with candidates in technical support engineering, helpdesk support, second-line support, and other related roles. IT Support Analyst Key Skills: We are eager to connect with aspiring IT Support Analysts, Technical Support Engineers, Helpdesk Support Specialists, and other early-career IT professionals. To excel in this position, you must possess many of the following: Experience with hardware builds and desktop installations. Proficiency more »

IT Support Analyst - Bristol - £20,000 to £25,000 Bristol growth organisation is seeking an IT Support Analyst to join their established IT team. As an IT Support Analyst, you will play a crucial role in maintaining the smooth operation of the company's … IT systems and providing technical assistance to employees. Responsibilities: Provide first-line technical support to internal users via phone, email, or in person. Troubleshoot hardware, software, and network issues, and escalate problems when necessary. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up and maintain … Conduct user training on IT systems and tools. Stay updated with emerging technologies and trends in IT support. Requirements: Proven experience as an IT Support Analyst or similar role. Solid knowledge of IT systems and applications, including Windows OS, Microsoft Office Suite, and basic networking. Experience with Active more »

industry with over ten years of experience in providing top-tier care to veterinary and animal health customers who is looking for an Operation Support Analyst to join their Bristol office on a permanent basis . They collaborate with over 3,000 practices both in the UK and … marketing, and business intelligence to develop customised health care plans. Their mission is to enhance the health and wellbeing of pets worldwide. You will support their business systems, providing both technical and operational assistance to customers, field teams, and operational staff. The role involves acting as a technical point more »

IT Service Desk Analyst I have a really exciting opportunity with a company who are looking for an IT Service Desk Analyst. The company are leaders in their field and use cutting edge technologies, which you will support and gain exposure too, making this an excellent position for … any analyst looking to learn new skills. The team prides itself on delivering a first-class service to the global user base, and the IT Service Desk Analyst will support senior stakeholders to ensure the IT systems are running effectively and efficiently. You will receive two weeks … of paid training where you are taught how to support the company's cutting edge technologies, as well as training on soft skills to ensure a white-glove service is delivered. Desirable Skills Windows 7/11 and Office 365 (desirable but not essential) Experience working within a professional more »

Primarily an Application Support role, you will be part of a team who are responsible for the ongoing support and development of the firm's legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our … existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd line support within a professional services environment and an aptitude for IT is critical. With the ongoing support of experienced team … IT skills. We operate hybrid working practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team more »

NetSuite support Analyst with demonstrable experience supporting business process and change improvements is sought by a market leading automotive investment organisation based in Birmingham. With a 30 year pedigree of utilizing international trade relationships to help their clients thrive in new marketplaces this company are looking for a … NetSuite Support Analyst to take charge of functionality and integration efficiencies within their newly centralised parts and service division. This role would suit an ERP specialist ideally with experience working in the automotive, service, manufacturing, warehousing or e-commerce sector who offers either consultancy or end user ERP … is looking for an opportunity to progress quickly into a lead position as the company expands their global automotive presence. In return this NetSuite Support Analyst can expect an autonomous, dynamic working environment with extensive growth opportunities in a company that places employee engagement as the cornerstone of more »