1 to 25 of 64 Support Manager Jobs in the UK

An award-winning organization in the logistics industry in the UK is seeking a Technical Application Support Manager to join their expanding IT and engineering divisions. This role would be contributing to a variety of new projects as well as giving the opportunity to build and lead new … Application Support Teams. Key Responsibilities: Responsible for provisioning technical support capabilities for Microsoft-specific technologies such as .NET, ASP, SQL Server, T-SQL, Web services and Web applications Hands-on to lead, coach, support and delegate technical experience to a team of application support specialists, always more »

Application Support Manager An established Lloyd's Market insurer are looking to hire an Application Support Manager that can oversee the Application Support team that support a wide range of insurance based products that are either from third party vendors or have been built … in-house. As the Application Support Manager , you will need to have experience using applications such as Guidewire, Eclipse and other insurance applications and be able to manage the vendor support teams as well as the in-house support team. You will have been able to … oversee and support the team when incidents occur and be a pragmatic solutions based operator. Coming from a specialty insurance background you will have an understanding of dealing with internal customers, training and supporting the members of your team. Skills: Internal and external stakeholder management Solutions focused operator. 3rd more »

leading global venture capital and private equity firm investing in high-growth technology and software companies. Job Summary Resolve is hiring a Technical Product Support Manager to lead a team of technical support analysts and engineers. As the technical leader of this team, you will be vital … to the success of our customers and the growth of the technical skills within the support team. This role is designed for a leader who brings not only a deep understanding of IT automation but also a hands-on approach to customer support. The ideal candidate will balance technical … expertise, leadership skills, and a willingness to directly engage in resolving complex support cases. Key Responsibilities: Customer-Obsessed: Ensure regular communication with customers to identify the source of the issue and provide timely remediation. Take a hands-on approach in handling high-level support cases, demonstrating problem-solving more »

An exciting opportunity has arisen for an Internal Sales Support Manager – Sat Comms & Broadcast to join this world leading Distributor of Electronic Components & Systems, based in Basingstoke. This role will manage the day to day smooth operation of the Sales Support Function. The position of Internal Sales … Support Manager – Sat Comms & Broadcast will be a vital support to the external sales team in the Satellite Communications and Broadcast Division of the business. This is a re-active sales role, supporting pre and post sales in line with company growth targets. Requirements of a Internal … Sales Support Manager – Sat Comms & Broadcast: - Strong background in technical knowledge of Sat Comms and Broadcast products and systems - Excellent customer service and communication skills - Able to understand customer requirements - Work closely with external sales and operations - Strong attention to detail - Support large projects including customer bids more »

Digital Product Support Manager Location: Hybrid (Hemel Hempstead based with a 50% Office/50% Remote working arrangement) Competitive Salary/Bonus/Bens About the Role We are looking for a Digital Product Support Manager to strengthen our Digital Operations team who provide the vital … triage and fix for a range of digital products and services across Haven. As a Digital Product Support Manager, you will be pivotal in safeguarding the integrity of our digital product and technology offerings. You'll lead a dedicated remote-first, multidisciplinary Product Support Team to ensure … robust support mechanisms are continuously developed. This role requires a dynamic leader who is adept at managing complex product support scenarios, fostering seamless product adoption, and facilitating rapid incident resolution. Your leadership will directly impact our product management and DevOps practices, driving significant improvements across the board. Your more »

Product Support Manager (Qualifications) Our client - an established awarding body - is looking for an experienced Product Support Manager within their qualifications team. This is a full-time and permanent post. Hybrid: home-working blended with working out of our client’s London offices. Starting salary: ca … 47k + good benefits The role The post holder will support and contribute to the development of product strategy and delivery of products and services to meet the KPIs, including progression, retention, engagement and growth. You will manage the complete product lifecycle for a portfolio of products and services. more »

Technical Support Manager (Global) Remote, UK or EMEA circa £55k + SaaS B2B scale up I am looking for a Technical Support Manager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing Technical … Support as it has been previously outsourced; the initial triage of issues, ensuring timely resolution, managing engineering bugs in line with their internal processes, and overseeing and working initially in collaboration with the current outsourced support team. In time, the plan is to build a global team covering … Proactive Alignment: Ensure all relevant teams are proactively aligned and updated on progress and resolution. Maintain clear and consistent communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Support more »

using a fully configurable flexibility market platform. The Role They recently completed a £4m fundraise and are seeking a highly motivated and skilled Customer Support Manager to join their team. From here, you can progress into a management role. Responsibilities • Work collaboratively with external support providers to … ensure seamless front-line support • Manage and track support costs. • Analyse support KPIs (created by external and internal channels) to identify ways to improve services and products (working closely with the product team). • Put processes in place to ensure the support needs of customers are … ticketing/tracking system. • Creation of FAQ documents/videos and SOPs. • Provide training to customers and other software users as required (including external support team). more »

access to logistics professionals worldwide. An exciting opportunity has become available for a motivated and enthusiastic individual to join the Biggleswade DC as Operations Support Manager. Job Purpose: To take full responsibility of all operational support functions, including both stock integrity and administration. Develop and maintain SOP’s … the clients stock integrity and provide regular reports through detailed analysis ensuring any stock losses and potential financial exposure is escalated to the General Manager and Operations Director. Through the administrative team manage the inbound processes from appointments to vehicle departures, owning the wholesale planning, prioritisation and customer relationship … escalating, issues which may constitute a failure on the part of The Company to meet its contractual or other obligations, to the Site General Manager in a timely and professional manner, 15. Manage stock at risk, stock reconciliation, stock order files and purchase order discrepancies 16. Maintain Quality standards more »

Chroma are currently recruiting for a Senior Tech Support Role to join a Managed Service Provider in their office based near Cheshire, 5 days a week on-site offering up to £40K per annum. This person will assist first and second-level support staff by accurately identifying software … for an individual who is looking to work for a company that looks after their staff as they pride themselves on employee morale. They support a wide range of SMEs from manufacturing to legal to hospitals and everything in between.You wont get bored here as there is a massive more »

forward-thinking team, you will have the opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the … successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4 more »

Job Title: Business Development Support Manager Location: Remote (with travel to client sites/office in the Wiltshire area) Salary Range: £50,000 - £65,000 including benefits (bonus, private healthcare, 28 days holiday plus bank holidays) Are you ready to join a dynamic team at the forefront of … security and defense solutions? They are seeking a talented and motivated Business Development Support Manager to drive the business growth in the security/defense space. As a key member of the team, you will play a pivotal role in supporting various aspects of business development, including proposals … business opportunities. Manage contracts throughout their lifecycle, ensuring compliance and successful execution. Conduct market analysis to identify trends, opportunities, and potential areas for expansion. Support the sourcing of new business opportunities through research, networking, and strategic partnerships. Requirements: Proven experience in business development support roles, preferably in the more »

Subject Support Manager - STEM Permanent Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Science, Mathematics and Computer Science? Available due to increased investment by AQA into understanding our … anyone else. Tangible influence is in your grasp. This is a truly great time to join AQA, the leading provider of accessible qualifications and support services for teachers and students in the UK, working within your subject specialism as we grow and diversify our support and product offerings. … Landscape Being part of the Subject Support team at AQA, you will be pivotal in directly supporting our customers for Science, Mathematics and Computer Science and ensure that AQA is the go-to board for your subject. Subject support is focused on providing better support for all more »

Subject Support Manager - Creative Arts Permanent Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Art and Design, Dance, Drama, Music and Media Studies? Available due to increased investment … anyone else. Tangible influence is in your grasp. This is a truly great time to join AQA, the leading provider of accessible qualifications and support services for teachers and students in the UK, working within your subject specialism as we grow and diversify our support and product offerings. … Landscape Being part of the Subject Support team at AQA, you will be pivotal in directly supporting our customers for Art and Design, Dance, Drama, Music and Media Studies and ensure that AQA is the go-to board for your subject. Subject support is focused on providing better more »

A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical Support Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »

A great opportunity has arisen for a Technical Support Manager to join an industry leading faade specialist. You will serve as the cornerstone of their project execution strategy, providing expert technical guidance and hands-on support to facilitate the seamless integration of their facade systems into projects. … Technical Support Manager Position Overview Oversee the installation, maintenance, and repair of facade systems supplied by the company. Provide technical support and guidance on site for facade-related products supplied. Conduct site inspections and audits to ensure adherence to project specifications and standards. Collaborate with project managers … issues on site, offering timely and effective solutions. Develop and implement training programs for site teams to enhance their technical skills and product knowledge. Support customers with toolbox talks and pre-start site meetings. Maintain up-to-date knowledge of industry advancements, new materials, and technological innovations. Prepare technical more »

Atlas Workplace Services are looking for a Workplace & Operations Support Managerto join our Team in Milton Keynes. As theWorkplace & Operations Support Manager you will lead, manage and develop the Atlas Helpdesk and scheduling function, seeking continuous improvement through technology and process enhancements to ensure it is acknowledged … clients to ensure tasks are handled to their satisfaction, attending client meetings and providing reports as required to the client demonstrating Helpdesk performance; Provide support to the Account Management and Operational team, obtaining feedback to ensure customer needs and requirements are met and delivered through the Helpdesk service, nurturing … or more CAFM systems, ensuring client requirements and business needs can be met through the use of these systems, liaising with the Business Systems Support Team to implement enhancements; Report upstream on progress against key targets and objectives where the responsibility is that of the Helpdesk team; Oversee the more »

We're looking for an exceptional Sector Support Account Manager to help us make a difference to our planet. As our Sector Support Account Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office … customer and stakeholder relationships within the Environment and Energy sector while delivering profitable revenue through meeting specific customer needs. Your key duties The Sector Support Account Manager key duties are: Responsible for the day-to-day support and queries from customers and stakeholders for the range of … example, on renewal of accounts; agreement of MoUs, Collaboration Agreements and contracts, renegotiating deliverables, and contract variations; and timely invoicing and customer reporting. Provide support to the Business Manager for operational plan management. To be able to work across the Environment and Energy team and be deployed to more »

Role : Customer Success Technical Support Manager (Data & Technology) Location: West London, UK (Hybrid 4:1) Sectors: Leisure, Sports & Physical Activity Salary & Package: Circa £42k Reporting to: Global CS Director Role Overview: The aim of Customer Success Support is to increase customer success by enhancing their platform knowledge … Responsibilities include: Maximising customer value to sustain business growth and profitability. Analysing customer data to enhance their experience and outputs. Triaging and resolving customer support tickets efficiently. Job Description The CS Technology Support Manager oversees the team that provides technical assistance to both internal staff and customers. … inquiries promptly in line with Service Level Agreements and core values. Responsibilities: Ensure consistent achievement of Service Level Agreement (SLA) targets. Manage the Tech Support team to align with SLA targets and improve workflow. Identify and communicate areas for improvement via the Daily Support Dashboard Collaborate with the more »

We help companies improve accuracy, traceability and compliance while improving the quality, speed, and efficiency of their labeling. We are looking for a Technical Support Manager to join our global Technical Support team. This person can be located in EMEA or APAC. Role Description: Qualified candidates are … experts in technical support with a demonstrated knack for building rapport with our customers, managing a high performing team, and ensuring direct reports provide highest levels of customer satisfaction. You develop and maintain leading product expertise within your team, move fluidly between various tools and channels, and find the … pride in customer-facing work. You set the tone, energy and professionalism for your team through leading by example. Position reports to: Director, Technical Support, Global Position requires you to manage other employees: yes Responsibilities: Lead a team of Technical Support Engineers who work with our customers to more »

Connect Appointments Job Opportunity Position: Site Support Manager - Maintenance, Repair, and Operations Location: Scottish Borders - Near Berwick-upon-Tweed Salary: £32,000 to £37,000 per annum Schedule: Monday to Friday, 8am to 4:30pm (Early Friday Finish) Type: Permanent Connect Appointments is on the lookout for a … proactive and motivated individual to join our client's team as an MRO (Maintenance, Repair, and Operations) Site Support Manager. If you're near the Scottish Borders and have experience in an MRO role, this could be the perfect opportunity for you! What's in it for you? Stable … finish Competitive Salary: £32,000 to £37,000 per annum Permanent Role: Secure a long-term position with great growth potentialYour Responsibilities: Offer comprehensive support to the site's Maintenance and Engineering team Manage customer enquiries via face-to-face interactions, email, and phone Oversee stores stock and inventory more »

food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for a Support Chef Manager to work with us. Location: The position will cover the South and South West to focus on Bristol, Swindon, Reading and … predominantly Monday to Friday A UK driving licence is required for this role, we will pay mileage to sites whilst you are on the support team, you will need your own transport to get to sites. Key responsibilities: • Experience in volume cooking using fresh seasonal ingredients • Managing people • Strong … Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards more »

the ideal IT Management role for you! This is a newly created role within the business and I'm looking for a seasoned IT Manager to come in and lead a talented team, taking the reigns on their daily workloads, but also managing their potential growth and progression. Their … for instance, but you'll still be part of a forward-thinking environment which continually invests in technology. I'm looking for an IT Manager who knows exactly how to motivate, inspire and get the very best out of their people. This is a brand new role created in … supporting all flavours of Linux, Windows, PC, Mac, Networking (Palo Alto), Configuration Management, Microsoft Teams and Voice. Your team are responsible for product-based support for various market leading enterprise applications that are utilised globally! Your team consists of 9 incredibly talented and capable Engineers (spanning the US and more »

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors more »