51 to 75 of 218 Technical Support Jobs in the UK

Technical Support Manager (Global) Remote, UK or EMEA circa £55k + SaaS B2B scale up I am looking for a Technical Support Manager to oversee the management of reported issues from our customers and internal teams. The successful candidate will be responsible for in-housing Technical Support as it has been previously outsourced; the initial triage of issues, ensuring timely resolution, managing engineering bugs in line with their internal processes, and overseeing and working initially in collaboration with the current outsourced support team. In time, the plan is to build a global team … Proactive Alignment: Ensure all relevant teams are proactively aligned and updated on progress and resolution. Maintain clear and consistent communication to keep everyone informed. ● Support Team Management: Manage the support team, ensuring they are aligned with existing and new internal process requirements and customer service standards. ● Maintain Support more »

Engineering Technical Support Specialist - Manufacturing & Engineering Trafford Park - £32,000 - £42,000 DOE About the company Leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used … trucks and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers. Engineering Technical Support Specialist - The Rewards Competitive salary Company benefits Engineering Technical Support Specialist - Requirements Bachelors degree (or higher) in a technical … hydraulics/pumps/PTO/Oil tanks) field Experience in a similar position working in aftermarket supplier/automotive distributor is an advantage Technical background with understanding of the regional and national automotive aftermarket market Computer skills like MS Office, ERP systems Analytical mindset, strong organizational and project more »

Job title: Technical Support Engineer (Electronics) Location: Melksham Salary: £33-38K DOE Job Type: Permanent Hours: Full time on-site My client is looking to recruit a Technical Support Engineer for their electronics business located in Melksham. They design and develop electronic products for a … variety of industries and are looking to recruit this role to support customers with questions and issues in all aspects of technical support relating to their products. In addition to technical support via the telephone/email, you will be responsible for repairing products onsite … in the workshop and onsite at customers when required. The skills/experience require within the role of Techncial Support Engineer are: Previous experience within a support role Industry recognised qualification in a technical discipline Electronics experience An in-depth knowledge of computer hardware and operating systems more »

Job title: Technical Support Engineer Location: Melksham Salary: £35-38K DOE Job Type: Permanent Hours: Full time on-site My client is looking to recruit a Technical Support Engineer for their electronics business located in Melksham. They design and develop electronic products for a variety … of industries and are looking to recruit this role to support customers with questions and issues in all aspects of technical support relating to their products. In addition to technical support via the telephone/email, you will be responsible for repairing products onsite in … the workshop and onsite at customers when required. The skills/experience require within the role of Customer Support Engineer are: Previous experience within a support role Industry recognised qualification in a technical discipline Electronics experience An in-depth knowledge of computer hardware and operating systems Awareness more »

Job Title: Technical Customer Support Overview: We seek a proficient Technical Customer Service Representative to join our dynamic team. As a Technical Customer Service Representative, you will serve as the first point of contact for Dealers and end users seeking technical assistance over the phone … email, or chat. You will address inquiries, provide guidance, troubleshoot technical issues, and ensure customer satisfaction through effective communication and problem-solving skills. You will be office based at the Wessex Factory in Andover, Hampshire. Responsibilities: Provide Technical Support: Deliver exceptional technical support to customers … functionalities. Respond to Inquiries: Answer incoming customer inquiries via phone, email, or chat promptly and professionally, ensuring accurate and timely resolution. Troubleshoot Issues: Diagnose technical issues, analyze problems, and guide customers through step-by-step solutions, utilizing troubleshooting techniques and resources effectively. Document Interactions: Maintain detailed records of customer more »

Technical Support Specialist Location: Fully Remote or based in Daresbury HQ Salary up to: £45,000 + Company Benefits Full-time, Permanent We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses. The software that … which will aim to improve the quality, delivery, and cost performance of suppliers. Due to company growth, they are now looking to add two Technical Support Specialists to work closely with the end customer to ensure that the portal has all the functionality required and ensure a seamless … delivery of the software. Technical Support Specialist Job Description Work with the customers and account management to define project goals and objectives & work with the delivery team to ensure that they understand the requirements fully. Fully understand the customers need to clarify their needs and translate them into more »

and support. We work closely with our customers, understand their needs, and provide customized solutions. - 4 local training centers dedicated to providing professional product technical training for our customers. - 2 local cooperative warehousing centers to ensure stable product supply. - 2 local research and development centers committed to continuous product … environmental protection - Collaborate with outstanding talents from around the world - Achieve your career dreams Job description: 1. Responsible for pre-sales/after-sales technical support work, including but not limited to technical support for customers in the development of sales opportunities, technical support of the project delivery process and commissioning, as well as after-sales technical support after delivery. 2. Timely processing of customer feedback product technical problems, responsible for tracking customer feedback technical problems and final solution, collect customer demand and feedback with headquarters R & D department more »

Technical Support Engineer (German Speaking) £30,000 - 35,000 Remote (UK based) We are an award-winning and rapidly growing B2B SaaS company, innovating in the clean tech & electric vehicle (EV) sector. We are working with leading global brands to accelerate the adoption of EVs and other low … team in Germany. What are we looking for? As the business continues to evolve and grow, we are looking for a talented and proactive Technical Support Engineer to support our customers across Europe, working closely with our teams in the UK and Germany. You will be handling … traditional support requests, as well as small customer change requests using our internal configuration tool. This doesn’t require coding skills but does require a good understanding of software systems and a knowledge of programming logic. As a fluent German and English speaker you will be the dedicated Support more »

An excellent opportunity has arisen to work for our established client in Harlow as a Biomedical Technical Support Engineer. As the Technical Support Engineer, you will be responsible for: Providing technical support across all departments Managing spare parts data including the quality of data … suppliers to acquire accurate descriptions and pricing Perform data mining activities Occasionally assist on site engineers with Biomed equipment repairs and testing. The successful Technical Support Engineer will have the following related skills/experience: BSc/HND/HNC in Engineering, electronics, or medical technologies Biomedical experience more »

. Our unique platform for characterization of nanoparticles (LNPs, EVs, viruses, non-biological particles) has already been implemented globally. To sustain growth and to support our existing customer base in the United Kingdom and Europe, the company is seeking a Technical Support Engineer to be based at … England. The position is field-based with travel across the United Kingdom and Europe with the main focus area around UK as required. The Technical Support Engineer will be responsible for providing onsite and remote support to NanoFCM customers including instrument installation, scheduling and conducting preventative maintenance … and email/phone support, following a comprehensive training period with senior technical staff. As a Technical Support Engineer you will: Install, maintain and service instrumentation at customer sites. Complete service documentation as required. Provide onsite and/or remote technical consultations to support more »

HVAC Engineer - Technical Support (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - Technical Support with European division of leading global manufacturer of … high-efficiency heating & cooling products. Based at the company's offices in the west London/Middlesex area, the HVAC Engineer - Technical Support will be responsible for providing technical support to its distributors, consultants and end users in the UK and Europe. Candidates should have an … engineering qualification in a relevant technical discipline (such as HVAC/R, Mechanical Engineering, etc), with at least 1yrs experience working with VRF/VRV and/or Refrigeration products in a role that has involved supporting customers and/or distributors. Key requirements: Relevant Engineering qualification (such as more »

Technical Support Assistant Salisbury - Office Based £23,000 - £25,000 + Training + Progression + Holiday This is an excellent opportunity for a Quality and Technical Support Assistant or Graduate to join a company that offers full training within the role and an exciting chance to … products are then supplied to many sectors, giving them a global reach. In this varied role you will be responsible for providing 1st line technical and product support to customers globally. Which will include troubleshooting both network and customer related issues, maintaining accurate record keeping, and dispatching product … have some experience in a similar role or a strong academic background and have excellent customer service skills. You will have good knowledge of technical and network troubleshooting, dealing with various stakeholders and good attention to detail and accuracy in record-keeping. This is a fantastic opportunity for an more »

Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for an IT Technical Support engineer within the IT department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This IT Technical Support … is on a permanent basis and has become available due to continued growth and expansion. In this role, you will be the main IT technical person responsible for supporting all IT systems across the business. Role Responsibilities will include: 1st line technical support for home users as … and when required. 2nd line technical support for all on site users, including management of the Servers and Routers. Responsible in supporting the team in raising IT tickets inclusive of self-management of own tickets. Liaising between multiple departments and group IT. Conduct regular testing for any IT more »

Job summary Technical Support Officer, Band 5 Permanent Full Time: 37.5 hours per week Oxleas NHS Foundation Trust ICT Department in the South West of England have an exciting opportunity for applicants seeking a full time position. The role is for a Band 5 Technical Support Officer. In this role you will support the healthcare teams in our Prison sites across the South West. The position will rotate between office, onsite and remote work based on the team rota, the ICT office base is at NHS South West House in Taunton. Site visits are … necessity. The ICT team has access to a work van which can be used for site visits. As part of the South West ICT Support Team you will support 10 Prison sites across, Bristol, South Gloucestershire, Wiltshire, Devon and Dorset as well as other hybrid workers based in more »

Technical Support Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include; Ground … Source Heat Pumps, Air Source Heat Pumps, Solar, Cylinders & Heat Recovery heating solutions, are seeking a Technical Support Engineer to join their team. Based in their Chesterfield HQ, you will provide technical support on our range of renewable heating products to engineers, installers, consultants and third … Air Conditioning Engineer, HVAC Engineer or Electrical Engineer, with a knowledge or understanding of heating systems. Technically minded individual, capable of interpreting and understanding technical data and drawings. You will also possess good communication skills, comfortable and able to deal with clients by phone, together with basic computer skills more »

Technical Support Engineer Salary: £50,000 to £60,000 Location: London (Hybrid) We are working with a Cloud Consulting company in London, who are looking for a new Technical Support Engineer to support a business of around 50 people and growing. You will be a … working effectively. Key Responsibilities Responsible for the smooth running and secure operation of our cloud-based IT systems and service desk. Providing frictionless, timely technical support to colleagues in the use of IT systems and equipment for day-to-day operations. Ensure that accurate, suitable user documentation is … team. Provide regular reports to Management on IT operational performance and costs. The ideal candidate would also Assist in the development, implementation, upkeep and support of new systems integrations, automations or data projects using cloud native platforms such as Zapier Investigate, implement and manage a new mobile device management more »

Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry. Within the Technical Support team, you will play a crucial role in … providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs. Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and IoT … devices. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and provide feedback on more »

Technical Support Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking Technical Support Engineer Duties for this position will … include :- Providing technical support/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature … for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English + more »

Technical Support Consultant 83zero is partnering with a growing IT Solutions Provider who is looking for a Technical Support Consultant onsite in Harrow Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking for individuals from hands-on … technical background, who have print management experience as well as strong O365 and Azure exposure. What's in it for you.. Competitive salary (depending on experience). Extensive support and training. Company laptop and mobile phone. 20 days annual leave (increasing yearly to maximum of 30 days after … including switches and firewall appliances. Arranging hardware returns (RMA). Occasionally visiting UK sites for on-site support. Conducting server patching and maintenance. Providing technical support to a large international customer base via helpdesk, telephone, email, and remote assistance, collaborating closely with the support team in Europe. more »

Internal Sales/Technical Support Engineer £35,000 - £40,000 + Bonus + Excellent Company Benefits Bradford Do you have compressed air/vacuum systems experience, looking to work for a rapidly expanding market leader, where you will be the go to technical expert, dealing with a … strength, and have exciting plans in place to ensure they continue to be the leader within their market. The role would require you to support the sales team, helping to prepare technical qualifications as well providing technical support. This position would suit someone with compressed air/… vacuum systems experience, looking for a highly varied technical role, working with a range of clients. Specialist product training will be given to ensure your development. The Role: Supporting the sales team Providing technical support/quotations Full specialist training The Person: Compressed Air . Vacuum Systems more »

IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company … s business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »

Technical Support Representative Cwmbran £35,000 per annum Acorn by Synergie is working with an Aerospace Manufacturing company that are seeking a Technical Support Representative. The right candidate will be able to offer indepth technical knowledge of Fire and Life safety products and will be … centre of excellence for the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices. As a Technical Support Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on … product related issues in the field from comprehensive scenario testing and technical verification of new product. You will be confident in delivering product training on our portfolio of equipment to internal and external stakeholders. Responsibilities: Support internal and external stakeholders on all reported technical issues relating to more »

Technical Support Representative Cwmbran £35,000 per annum Acorn by Synergie is working with an Aerospace Manufacturing company that are seeking a Technical Support Representative. The right candidate will be able to offer indepth technical knowledge of Fire and Life safety products and will be … centre of excellence for the Fire product line, a leading manufacturer and a global supplier of high-quality fire systems and devices. As a Technical Support Representative you will be able to communicate both verbally and in written format in a clear, concise manner, addressing customer queries on … product related issues in the field from comprehensive scenario testing and technical verification of new product. You will be confident in delivering product training on our portfolio of equipment to internal and external stakeholders. Responsibilities: Support internal and external stakeholders on all reported technical issues relating to more »

Technical Support Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to … holidays after 1 years service Are you a tech lover?. Do you have customer service experience? We are looking for passionate and dedicated Technical Support Advisors to assist our Verisure colleagues in the field. This role will suit someone who is motivated and looking for an exciting … Our mission is to provide our customers peace of mind by protecting what matters most to them. What youll be doing: Assisting with advanced technical issues, diagnosing technical faults and providing a solution via phone, web chat and email. We provide technical support for our alarm more »

Technical Support Engineer Required : Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Commissioning Engineer. If you are a Technical Support Engineer, please do read on: Summary The Aura Technical Support Engineer (TSE) will be … the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position requires excellent customer service, organizational, time … and interpersonal skills Ability to balance multiple tasks with changing priorities Excellent structured problem-solving skills Time management skills and attention to detail Demonstrate Technical Training and Mentorship Ability to troubleshoot basic to intermediate AV and video teleconferencing issues Demonstrated understanding of AV room schematics as well as floor more »