26 to 43 of 43 Customer Engagement Jobs in the UK excluding London with Remote Work Options

products for the home. This role will be responsible for developing and implementing comprehensive marketing strategies to drive sales, enhance brand awareness, and improve customer engagement across stores, the website, Amazon, eBay and B2B customers. With a salary of up to £40,000 DOE, this is a brilliant … marketing, and online advertising. Collaborate with the store management team to drive foot traffic and sales through effective in-store promotions and events. Analyse customer data and market trends to identify opportunities for growth and optimisation. Manage marketing budgets effectively, ensuring maximum ROI for all marketing activities. About you more »

possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of backend … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »

your customers? Do you like helping customers but you find the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal … processes, how to improve the software, what is urgent , what is an easy quick fix. Here is some more detail on the job: The customer success manager would involve travel in both the UK and Ireland. This would be a home-based/hybrid role, with occasional trips to … the office in the Halesowen. This customer success manager is working directly with clients doing customer success, or customer account management or customer relationship management, working with the clients and liaising with the support team. The sales team and the Implementation team. You will be making more »

services relevant or similar in nature to the semiconductor business coupled with knowledge of contract management is a strong advantage. Commercial acumen and demonstrated customer engagement skills. Experience of account-based marketing/experience (ABM/ABX), value-based sales, Challenger sale, partnership sales or similar is a more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Primary Skills:- SAP BASIS & SQL Database Administration. Secondary Skills:- Windows Server administration as per SAP requirement Key Accountabilities more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … scrum, agile, and DevOps methodologies. Demonstrate expertise in business intelligence tools, particularly Power BI, for data-driven decision-making and strategy formulation. Facilitate business engagement and communications, effectively managing and triaging demands, and overseeing delivery control. Deep knowledge of applications within the EV charging and retail domains to enhance … in delivering data products, to innovate within the industry (optional but preferred). Maintain reports, dashboards, and alerting systems to monitor product performance and customer engagement. Strong data insights, analytics, and reporting to inform product strategy and development. Work with senior business teams to ensure product alignment with organizational more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

This opportunity will see you join our clients Professional Services practice. You will join a team of passionate techies who are responsible for leading customer engagements by providing technical thought leadership, ensuring that you understand the customers' needs and delivering a solution to help them overcome their current challenges. … knowledge and skillset. Outstanding communication skills and comfortable dealing with external stakeholders. Able to demonstrate a proven ability to deliver projects in either a customer facing or internal based role. Able to manage your own time within the commercial aspects of projects Knowledge of Microsoft Dynamics CRM solutions, including more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

their client communications strategy. Reporting to the Head of Digital Marketing, you will drive the execution of automated campaigns and personalization tactics to enhance engagement and retention, ensuring compliance with GDPR and the CAN-SPAM Act. Key Responsibilities: Develop and optimise valuable content for communications. Leverage user behaviour data … to personalise strategies and maximise customer retention. Collaborate with the Paid Media Specialist to grow lead acquisition and subscriber base. Ensure targeted and accurate database segmentation. Implement a testing strategy to refine email communication. Work with the design team to create and proof content. Analyse email marketing success and … identify performance opportunities. Make data-driven decisions to deliver personalised content at key customer journey points. Develop a client retention strategy to increase customer lifetime value (CLTV). Review and shape the future communication strategy and CRM platform. Experience: Strong understanding of CRM systems and customer engagement. more »

Job Title: Technical Experience Specialist Department: Customer Support Company Overview: Our client is a renowned provider of innovative technology solutions. They are committed to enhancing customer experiences through cutting-edge products and exceptional support services. Job Description: We are seeking a dynamic and detail-oriented Customer Experience … Specialist/Analyst to join our Customer Support team. The primary focus of this role is to create engaging and user-friendly content for our customers, develop our Chat Bot function, and analyse data to continually improve the customer experience. Key Responsibilities: Participate in building and developing chatbot … Bot data to identify improvement areas and enhance user interactions. Contribute to proposals for the design, structure, and delivery methods of content to optimise customer engagement. Collaborate with the call centre team to review contact trends and recommend improvements to end-user content. Liaise with document and development teams more »

Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established … area Making recommendations and driving these recommendations to resolve outstanding issues Produce accurate and effective documentation Adhere to relevant change control processes Develop strong customer relationships to drive further engagement Perform other duties as required by the business Required to travel to Farnborough or London once per quarter … switching) Essential characteristics: Broad level of IT experience (particularly in the email/encryption or web proxy arena) Excellent organisational skills Team Player Excellent customer service skills Good problem-solving capacity and the ability to do so unsupervised This is a key and varied role. The successful candidate will more »

expertise in e-commerce strategies and website management, you will be responsible for optimising our online store's performance, planning trade activities, and enhancing customer engagement. Responsibilities Oversee the day-to-day operations of our US Shopify Website, ensuring smooth functionality, user experience, and performance optimisation. Manage product listings … our external A/B testing agency to plan and execute a high-impact testing plan, including reporting on results and rolling out optimisations. Customer Experience and Retention Champion a customer-centric approach by ensuring a seamless shopping experience, from browsing to checkout, and post-purchase support. Support … quality, understated luxury jewellery and accessories for themselves or as gifts, for those moments that matter. With a laser-sighted focus on our bullseye customer, Abbott Lyon has successfully disrupted the jewellery market and won market share from well-established competitors. Having delivered 130% growth last year, and done more »

of customers within the Local Government vertical. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. This is a blended role, including managing cross-sell and up-sell opportunities for existing customers and generating/closing opportunities with new … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »

be responsible for theengagement and development ofenterprisecustomers. You will unlock new opportunities, develop relationships, secure new logos and make a material difference to our customer engagement. All net new logos you win, you will keep and so the role includes a blend of new business focus and ongoing client … Creating focused account capture and development plans to maximise sales opportunities Establishinga strong pipeline of well qualified business opportunities, evidencing understanding and control of customer buying criteria and processes Actingas the clients single point of contact, assisting in the formation of business enabling IT strategies Providingproactive client value and more »

Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to … permissions, new starters, access changes. Desktop and Laptop device setup and support. iOS and Android device setup and support. Providing a high degree of customer service. Great Telephone Manner. Excellent communication skills (IM, Chat, Email etc.). Takes ownership for incidents and problems. Patience and understanding when communicating with more »