51 to 75 of 191 Customer Engagement Jobs in the UK excluding London

Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … Data Solution Architect you will be expected to take an architecture management role on our client’s solution delivery engagements, with high levels of customer engagement. This will involve ongoing review of business requirements throughout the lifetime of the service. Candidates will have a strong understanding of data architecture more »

1. Pre-Sales Support and Service Design: Assist the nominated bid manager in crafting high-quality, timely RFP responses. Participate in system demonstrations, client engagement, and presentations throughout the sales lifecycle under guidance. 2. Refinement of GTM Strategy: Assist in evolving our SAP GTM strategy through service portfolio enhancement … opportunities. 4. Collaboration and Content Development: Collaborate with marketing and sales teams to support SAP propositions, including the development of digital content, social media engagement, and event participation. Support in preparing compelling SAP proposals and client presentations. 5. Process Optimisation within Business Development: Assist in managing internal tools and … systems to enhance team efficiency and content quality. Contribute to internal process improvements to enhance team productivity and customer engagement. Personal Profile – Skills and Competencies: Core Skills & Competencies: Willingness to gain a foundational understanding of SAP solutions with a commitment to pursue SAP Pre-Sales certifications. Willingness to develop more »

as small end-to-end client solutions. Collaborate with the wider team design and delivery high quality technical solutions, training and timely support throughout customer engagement. Author high-quality technical documentation that supports downstream activities, ensuring clear and comprehensive guidance. Identify and escalate potential project risks and issues early … must, experience of SSRS Reporting beneficial. Ability to maintain a high level of professionalism and organisational skills, ensuring reliability and trust is demonstrated throughout customer journeys. Previous experience working to tight deadlines; a history of high performance advantageous Skilled in building, maintaining and improving enduring client relationships . Excellent more »

Responsibilities Provide 1st line technical support. Collaborate with the wider IT Team/3rd Line when needed and communicate effectively with all stakeholders. Ensure customer interactions are managed efficiently and effectively, logging all interactions thoroughly on the ITSM tool. Provide a clear communication channel between customers and the IT … organisation, managing expectations and setting the standard of behaviour for customer engagement. Maintain a high level of customer service, understanding the impact issues have on customers and our business. Adhere to, promote, and support the business's Information Security policies. Work closely with fellow IT Support Analysts to … permissions, new starters, access changes. Desktop and Laptop device setup and support. iOS and Android device setup and support. Providing a high degree of customer service. Great Telephone Manner. Excellent communication skills (IM, Chat, Email etc.). Takes ownership for incidents and problems. Patience and understanding when communicating with more »

unique business challenges. Role & Responsibilities: Guide customers throughout their entire sales journey, from initial inquiry to aftercare service. Utilise extensive product knowledge to address customer needs and recommend appropriate solutions. Interpret technical CAD drawings to help customers understand product specifications and requirements. Collaborate with internal teams to enhance product … pre-sales technical assistance, product education, and ongoing after-sales support as required. Collaborate closely with sales team members and technical experts to optimise customer engagement. Assist in the design of custom-made products, ensuring alignment with customer specifications. Full details of the role can be provided upon more »

accurately using HubSpot CRM. Quickly grasp and communicate the benefits of new technology, ensuring relevance to client needs, and maintain technical proficiency for confident customer engagement. This position is office based. Ability to successfully convert warm leads Renewables Sales Consultant Requirements Proven track record in sales, with a history … communication tools for sales purposes. Excellent written and verbal communication skills, with the ability to engage and persuade. Proficiency in HubSpot CRM or similar customer relationship management tools. Aptitude for quickly learning new technology and systems. Ability to understand and convey technical information in an accessible manner. Strong analytical more »

Complaints Handler/Customer Engagement & Insight Officer Hemel Hempstead (Hybrid/Smart Working) Salary up to £35,212 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a highly skilled and motivated Customer Engagement & Insight Officer … to join our Customer Services department. As a crucial member of the team, your main responsibilities will be to manage complaints, ensure compliance with the Housing Ombudsman Code of Complaints, and identify areas for improvement based on feedback and customer satisfaction. Thrive is proud to deliver flexibility for … out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback and produce reports which highlight trends and lessons learned for Leadership Team. Updating and sharing complaints dashboards with the business to ensure complaints more »

to maintain, evolve and improve the technical capability of WM&D. To ensure the business has the right resources with the right skills deliver customer requirements. To deliver all work safely & professionally. To build capability for future needs. To head the functional area, maximising the potential of the capabilities … line of sight of all safety responsibility and the availability of ready for service resource to support delivery. Maintains strong work relationships with the customer and all touchpoints throughout the organisation. Waste management and Decommissioning (WM&D) carries out R&D and provides operational plant support services covering processing … to maintain, evolve and improve the technical capability of WM&D. To ensure the business has the right resources with the right skills deliver customer requirements. To deliver all work safely & professionally. To build capability for future needs. To head the functional area, maximising the potential of the capabilities more »

process and improve valuable data needed for decision making. Our digital transformation solutions improve efficiency, cash flow and user experience. We serve a growing customer base across Europe. Find out why companies of all sizes choose XBP Europe as their digital transformation partner. Visit our website at www.xbpeurope.com Embark … costs & utilization · Support the team in delivering valuable solutions and services, in line with agreed business and future proof strategies · Lead on business and customer product review, ensuring improvements and customer retention · Support customer and business Integration and system test phases, to ensure contractual completions and ongoing … customer satisfaction. · Create and utilise management information to required business standard, to improve overall tech delivery campaign performance, better preparation for new customers and facilitate customer retention · Where appropriate work with technology specialists to achieve successful service delivery, however where issues arise, provide agreed and business effective timely more »

join our Executive Team. The role is responsible for the delivery of the company’s commercial strategy. This will involve marketing, sales, partner and customer engagement to drive business growth and market share. Role Description The role will involve travel and the ideal candidate will be highly capable … management team. To manage and develop the sales and marketing teams and instil a culture of continuous improvement. To manage the sales, marketing and customer services functions within agreed budget. To manage partner relationships, including agencies and technical partners, to maximise their opportunity, agreeing targets and service level agreements. … sales, pricing and drafting tender responses. Duties & Responsibilities Sales, Marketing & Distribution Strategy Oversee and evaluate market research and adjust marketing strategy to meet changing customer, market and competitive conditions. Monitor competitor products, sales and marketing activities. Recommend product positioning and pricing strategy to produce the highest possible long-term more »

across to drive Segment Value Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required. Design customer engagement processes that address the various customer segments including GBS Service lines Build effective mechanisms for providing internal feedback and external, voice … of customer feedback to development teams. Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose more »

further analytical projects reared during the course of project delivery. Projects you’ll drive: Development of a ML model to predict the likelihood of customer engagement following a specific operational action for a financial services business. Development and deployment of an LLM solution to recommend the appropriate course … We believe in being honest throughout the organisation and expect the same in return. We commit to high levels of transparency from our first engagement, right through to the last and is driven from the CEO. Team Player: Whilst individual success is important, we do not believe in prioritising more »

are achieved and performance maximised. Proactively work with the Commercial Leadership Team, to develop the strategic vision & direction into a consolidated, 80:20 prioritised, customer driven, product portfolio roadmap. Ensuring that priority NPI, product extension and product sustaining projects are appropriately resourced, planned and financed from within the commercial … the Business Unit (BU) proactively contributes to the maintenance of - and evolution - of the company’s ethics, business compliance, quality and regulatory requirements. Drive customer engagement across the business, ensuring that the voice of the customer is a constant consideration within the business unit functions. Ensure the … BU maintains a high level of market understanding through analysis of relevant reports, market research, competitor analysis, surveys and customer visits. Work with the Commercial Director and Finance Business Partner to manage the individual BU P&L and deliver sustainable profitable growth. Develop and execute annual BU financial plans more »

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. We support the success of our networks and the EV transition through driving … a comprehensive data strategy aligned with the company's overall goals and objectives. Identify opportunities to leverage data assets to enhance EV charging infrastructure, customer experience, and operational efficiency. Be a Leader : Manage, grow and shape the data team, nurturing capabilities and fostering data maturity within the organization. The … development of advanced analytics capabilities to derive actionable insights from data. Collaborate with cross-functional teams to identify business opportunities, optimise processes, and improve customer engagement through data-driven decision-making. Leadership and Development : Build and lead a high-performing data team, including data engineers, analysts, and scientists. more »

at all levels of seniority. A commitment to embodying and championing company values as a brand ambassador. Experience Preferred: Good understanding of Dynamics 365 Customer Engagement Solutions and a track record of customer success stories. If you're ready to embark on an exciting journey of partnership more »

English , spoken and written As our new Graduate Cloud Consultant , you will have a unique opportunity to work in a role that encompasses technical customer engagement and the implementation of multi-cloud solutions. Initially, you will be focused within the delivery team , participating in the Crayon Graduate program … of a highly skilled cloud practice team You are approachable, and proficient in communicating both verbally and in writing, as well as comfortable in customer-facing situations What’s on offer? Uncapped annual leave (after probation) Flexible working culture Cycle to work scheme Electric car scheme Discounted gym membership more »

If customer engagement and wowing clients is your passion, this is the role for you SharePoint Solutions Architect Fully remote £80 85k basic This organisation is bursting at the seams with opportunities and the prospects for your career advancement are unparalleled. Youll be working closely with customers and more »

D365 Functional Lead – Power Platform/Pages – Birmingham D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices … and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of … the role of leading on engagement they will also help develop other team members through on-the-project coaching. Key duties and responsibilities Play a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical more »

If customer engagement and wowing clients is your passion, this is the role for you SharePoint Solutions Architect Fully remote £80 85k basic This organisation is bursting at the seams with opportunities and the prospects for your career advancement are unparalleled. Youll be working closely with customers and … real improvements to how they work and collaborate. Your new challenge This Microsoft Partner have some excellent technical individuals but need to take their customer engagement and pre-sales to the next level. This is where you come in Youll be an excellent orator who can wow customers more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to Act as the Subject Matter Expert and technical lead for PTC more »

Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to Regular software maintenance, performance tuning and patching, including some periodic monthly more »

social media campaigns that increase brand awareness and audience engagement. Targeted Email Marketing : Design and execute targeted email marketing campaigns, optimising for deliverability and customer engagement. Performance Analysis & Reporting : KPI Tracking : Monitor and analyse key performance indicators (KPIs) to evaluate the success of digital campaigns. Skills and Experience: Marketing … businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +85 Gold Award Investors in People Accreditation 3-star World Class Best Companies accreditation, and for 2022 and 2023: The more »

Development: Ensure all team members have the correct level of skills and knowledge. Technical Reviews: Actively participate in technical reviews, ensuring the highest standards. Customer Engagement: Respond appropriately to customer demands, ensuring satisfaction and addressing any issues. Ideal Candidate Profile: Experience: Minimum 4 years in an engineering more »

the service. You will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to Act as the application Subject Matter Expert with a particular focus more »

Services Manager, you will be operationally focused and will support optimal use of application technologies, driving to improve business efficiency, reduce risk and maximise customer engagement, both internally and externally. Responsibilities include, but are not limited to Regular software maintenance, performance tuning and patching, including some periodic monthly more »