101 to 125 of 2,474 Customer Service Jobs in the UK excluding London

Job Title: Planning Coordinator Job Type: Contract Location: Solihull (Hybrid) Salary: Up to £200 per day, Inside IR35 Key Skills: Customer Service/Service Delivery, PC literate, Resource Planning/Workforce Management systems Fantastic opportunity to join a data/insights company who work with some of … on the lookout for a Planning Coordinator who is able to support their operations team by tracking and planning of installation as well as service schedules. What the role will entail; Involvement with the procurement and fulfilment of equipment. Coordination for the end-to-end delivery of service … the billing process. The successful candidate will have; Experience working with Workforce Management & Resource Planning systems. Good working PC knowledge Previously worked in either Service Delivery or Customer Service/Operations. Ability to make fast and clear decisions. Interpersonal and communication skills as well as having good more »

Service Desk Team Leader - IT Service Management Permanent Hampton, Peterborough, Cambridge £30,000 - £34,000 - Company benefits Monday to Friday - Standard office hours This role would suit someone who has experience working in a call centre environment, dealing with management of people and process. Working to service … calls answers and tickets resolved. ITSM/IT would be a huge advantage! JOB SUMMARY Provide leadership, guidance and support to a team of service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes, procedures and contractual requirements are followed whilst maintaining high … levels of customer service. Endeavour to provide all customers with the best level of customer service and support. Maximise productivity and improve service delivery to achieve and exceed SLAs, OLAs and KPI targets. QUALIFICATIONS, SKILLS AND EXPERIENCE • Awareness of ITIL methodologies and best practice • Good working more »

discovery and improve human health. As we continue to grow, we are seeking a talented Operations Manager to join our dynamic team and oversee customer service, logistics, supply chain, and office management. For more information on our company and its offerings, please visit www.antibodies.com. Job Description: The Operations … Manager will be responsible for all aspects of customer service, order processing, stock preparation, internal transfers, supply chain, and order fulfilment. This is a hands-on role and, in addition to managing a small team, the Operations Manager will be actively involved on a daily basis in completing … Oversee the order processing workflow, from quote/to order receipt/to order fulfilment, to ensure accuracy and efficiency. Collaborate with sales and customer service teams to prioritize orders, resolve order discrepancies, and meet customer delivery expectations. Implement and maintain order management systems and procedures to more »

free parking, fully-stocked kitchen Working Hours: Monday - Friday 8am - 5pm (with a degree of flexibility) We are currently seeking a dynamic and empathetic Service Administrator to join a rapidly growing family run business, based in Havant . If you are passionate about problem-solving and thrive in a … fast-paced environment, we want to hear from you! As a Service Administrator, you will be responsible for troubleshooting and resolving customer issues, particularly concerning product quality. This role is integral to maintaining high customer satisfaction levels and ensuring that all complaints are handled with professionalism and … Equipment Management: Oversee reactive repairs, workshop repairs, and trial equipment coordination. Order necessary parts for repairs and maintenance. Schedule and book engineers based on customer requests. Customer Liaison: Work closely with customers and the operations team to ensure timely deliveries. Provide customers with adequate knowledge to help maintain more »

Location Bristol, Newcastle-upon-Tyne, Nottingham, Swansea About The Job Job summary As the Service Desk Lead, youll oversee day-to-day operations, ensuring users and business teams receive exceptional support. Your responsibilities include managing Quality and Reporting processes, implementing support for new projects/services within the ITSM … Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk Analysts. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear strategy which allows … the award-winning services we work on and whats on offer for you, helping drive your career forward. Job Description The purpose of the Service Desk Lead is responsible for overseeing the day-to-day activities of the Service Desk operations to ensure users and business teams received more »

Location Bristol, Newcastle-upon-Tyne, Nottingham, Swansea About The Job Job summary As the Service Desk Lead, youll oversee day-to-day operations, ensuring users and business teams receive exceptional support. Your responsibilities include managing Quality and Reporting processes, implementing support for new projects/services within the ITSM … Toolset, and collaborating with relevant resolver groups and assignment teams. Reporting to the Service Desk Manager, youll also have line management responsibility for Service Desk Analysts. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear strategy which allows … the award-winning services we work on and whats on offer for you, helping drive your career forward. Job Description The purpose of the Service Desk Lead is responsible for overseeing the day-to-day activities of the Service Desk operations to ensure users and business teams received more »

fantastic deals The person What you will need to bring to the role: * Great communication skills - both verbal and written * Established experience in a customer focused environment where you can demonstrate exceptional customer support skills * Ability to follow, understand multiple and complex processes * Problem solving, logistical thinking, with … targets Desirable Skills: * SAP/C4C/Ticket Management experience * Environmental Supports/Waste Management/Recycling experience Job description This is no ordinary customer service role, and our people are our biggest asset. Due to continued success and growth, we are looking to recruit proactive and enthusiastic … team members who focus on providing excellent, friendly, and professional service to our customers. Our customer support team members actively improve our culture of customer delivery and take responsibility for making our department a great place to work. The happiness of our team is a Key Performance more »

Quinton Davies are working with a rapidly growing early stage Tech for Good business to secure a Customer Service Leader TheCustomer Service Leader is a critical role for this innovative business. You will be the main point of contact for all clients and end users, supporting them … in set-up and to overcome any issues they have with the product. The products is digital and provides healthcare support to service users across the country. The role ofCustomer Service Leader will: Initial point of contact for clients and service users Support the CX Manager Maintain … the Customer Relationship Management (CRM) system Mentor and train junior members of staff Support product deployments Provide product demonstrations (some travel and occasional overnight stays) In order to apply for the position ofCustomer Service Leader you will need to meet the following criteria: Demonstrable experience in a Customer more »

consumers in the construction market. They are looking for a someone to join their team to help grow and maintain the high quality of service that they offer through perfect customer service and high standards. This role requires you to receive calls taking customer information and … order. This vital role will be well suited to anyone with previous mechanical/plant hire background who is organised, hardworking and has strong customer service skills. For this vital role in their business infrastructure, it is important to have a strong level of IT skills. The Role … Logging Jobs/Delegating Jobs Resourcing/Searching for parts 20days holiday + 8bank holidays The Person: Organised Hardworking Strong IT knowledge/skills Customer Service Plant/Machine Hire experience (preferable) Keywords : Plant hire, organisation, IT, customer service, Belfast, Resourcing, Searching, mechanical hire, maintenance, construction more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will … become an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system more »

Job summary Are you an enthusiastic IT Service Desk analyst looking for a new challenge in the NHS? Do you enjoy troubleshooting complex IT issues? We are recruiting IT Service Desk Analysts to complement our existing team, ensuring that we can respond to the demands our busy hospital … 37.5hrs per week. Interviews will be in person and on site, and remote interviews are not available. Main duties of the job Our Digital Service Desk Analysts are the first point of contact between Trust users and the IT Department and are responsible for handling all 1st line technical … about the Royal Surrey - https://www.youtube.com/watch?v=5HsiGn9joTQ Job description Job responsibilities To provide a high quality, comprehensive IT helpdesk service to the users of the IT network at all Trust sites The Digital Service Desk Analyst is the first point of contact between more »

Are you an experienced Technical Support Team Lead with a passion for customer service? Our client is a rapidly growing healthcare organisation committed to improving the patient journey through innovative technology solutions. Their vision is to revolutionise healthcare delivery by leveraging cutting-edge IT Technology and processes. As … 1st Line Support Team Lead, you will play a pivotal role in ensuring exceptional customer service and efficient problem resolution. You'll lead and manage a team of talented 1st Line IT engineers and resolve technical issues related to the internally developed software. Responsibilities Leadership: Lead, mentor and … 1st Line engineers and foster a collaborative team environment. Technical Guidance: Utilise your strong technical skills to support the team in troubleshooting technical issues. Customer Service Excellence: Ensure excellent customer service by addressing inquiries promptly, resolving issues effectively and maintaining positive relationships with clients. Problem Resolution more »

Role - Customer Service Advisor - Newcastle Role Type - Initial 6 month contract, followed by permanent employment. (To start asap) Location - Cobalt Business Park, Newcastle - NE27 0QJ (On-site daily) Salary/Pay - £12>£14 per hour ( subject to experience, 7.5 hours paid per day, 37.5 a week) Details of … Multinational Financial Cooperation where they manage their personal lending business. You will be providing support to customers, largely from inbound calls & enquiries. Required Skills: Customer Service Experience (Largely inbound calls) Excellent communication skills, written & verbal Experience resolving customer complaints would be beneficial Data entry & use of CRM … required The ideal candidate will have the experience in the below, as part of their skill-set: Sociable, helpful and eager to provide excellent customer service to customers with a friendly & professional approach Able to work in a fast-paced environment, ensuring defined protocols are followed. A good more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

opportunity: MTrec Commercial are proudly supporting our new, market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Dutch, to start a new position now. The company are ideally situated just north of Newcastle city … company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The job you will be doing: Taking inbound customer service calls. Handling a range of administration tasks. Delivering a … great customer experience for Dutch based customers both via email and on the telephone First contact resolution of customers and clients queries, requests, orders, and complaints Provide support to the team. The role will be working Monday to Friday, though in the future you may need to work more »

week Lynch Wood, Peterborough, PE2 6FY Summary of the role: Join Diligenta as a Complaint Handler and become an integral part of our exceptional customer service delivery. Representing our brand, you'll ensure every customer feels relieved or satisfied after their call . With multiple positions available … your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services). What we're looking for: Strong customer service experience is required . Experience of investigating the root cause of issues and using sound judgement to provide effective and empathetic resolutions … Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team. Listening and communication skills are core to what we do. You will need to be able to communicate complex matters in a simple and supportive way. more »

FRENCH SELECTION UK Italian speaking Export Customer Service Coordinator Salary: up to £25,000 pa + benefits Location: Sheffield Ref: 2316I VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 2316I. Applications submitted on our website will come to us … The Role: - To deal with inquiries on a daily basis over the phone and email - To process orders in a timeous manner and ensure customer records are kept up to date - To collaborate positively with other departments within the business with any Customer Service queries - To deal … and order placement - To arrange collections, returns, and deliveries - To coordinate with warehouses for stock movements - To ensure customers receive a high standard of service - To promote the companys products and services The Candidate: - Fluent in Italian (written and verbal) - Previous experience in Customer Service or Export more »

We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customer service experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »

Join Our Team as a Customer Service & Logistics Team Leader! Are you ready to take the lead in shaping the future of consumer goods logistics? Spectrum Brands UK, home to iconic brands like Russell Hobbs and Remington, is seeking a dynamic individual to join our team as a … Customer Service & Logistics Team Leader in our Appliances division. At Spectrum Brands UK, we're not just about products; we're about innovation, excellence, and creating meaningful connections with our customers. As a leader in the industry, we serve a diverse clientele and pride ourselves on delivering top … quality products to households across the UK. The Role As the Customer Service & Logistics Team Leader, you'll play a pivotal role in ensuring seamless operations and exceeding customer expectations. Lead a team of 4 dedicated professionals, drive a culture of trust and collaboration, and unleash your more »

One of the largest medical technology companies in the world has an exciting vacancy for a Swedish speaker to join their customer support team in Watford Business Park. The successful applicant will be responding to enquiries from customers concerning medical devices and services in a helpful, professional and emphatic … the office and the rest from home). Working hours are Monday to Friday/7 - 15:30h. Your responsibilities will include: Delivering exceptional customer service and product support via telephone and email across the Swedish-speaking market Demonstrating empathy, patience and resilience while safely assisting customers Ensuring … to date and providing guidance and advice on the products and servicesAbout you: In order to succeed in this role, you should have a customer-focused approach and be fluent in Swedish and English, both written and spoken. This is an exciting role for a passionate, dedicated and motivated more »

Scheduling team to achieve maximum productivity of operatives across multiple workstreams by managing appointments and responding to emergencies, whilst providing a high level of customer service ensure all diaries are organised and maximised to ensure optimum productivity ensure all operatives have started PDAs and attended first appointment by … authorising carding of address. ensure works requiring authority are identified and correctly processed through the system. monitor and appoint dashboard jobs left by the customer service centre due to no availability of appointments and take necessary steps to arrange appointments as appropriate. Ensure written correspondence to tenant and … contact tenant/operative to confirm failure cause and re-schedule as appropriate or feedback root cause for further investigation by supervisors. liaise with Customer Service Centre and supervisors to ensure all necessary follow up works are detailed and scheduled liaise with sub-contractors and ensure works are more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »

Client Services Advisor - Are you a strong communicator with a passion for delivering exceptional customer service? If so, we have an exciting opportunity to join our team as a Client Services Advisor on a permanent basis in our office in Basildon, Essex. Why Immervox? Immervox have been experts … provide onsite free parking Employee extras such as: gym membership contribution (after 12months) About the role: You will be responsible for always providing excellent customer service to Immervox clients internally and externally, and successfully resolve any inbound client queries. You will effectively contribute to the goal of the … information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: client service, customer service, communication, IT, telecommunications, client relationship, client, customer, telecoms, internet, provider, advisor This vacancy is being advertised and handled through more »

Job summary Facilities Directorate have a vacancy to provide accurate, efficient and effective Service Desk and Administration support to Northampton General Hospital NHS Trust, the wider customer population and associated supplier. Where possible, providing our customers with first line technical advice through the use of remote support tools. … Areas of focus within the Directorate include, but not limited to, the Estates Service Desk via a Computer Aided Facilities System (CAFM), administrative services in support of Estates and Facilities Contract Management alongside general administrative support. Main duties of the job Vacancy to provide effective, accurate, efficient and direct … customer service for the Estates and Facilities Service Desk and it's wide range of customers, via the telephone and other available electronic means. To act as the interface between the services and the customers providing excellent customer care, guidance and advice, and deploying services as more »