Customer Service Jobs in the UK excluding London

76 to 100 of 2,474 Customer Service Jobs in the UK excluding London

Security Officer

West Calder, West Lothian, Scotland, United Kingdom
Securitas Security Services
license, and access to your own vehicle, you're the perfect fit for our team.   But it's not just about security - your excellent customer service skills ensure a positive experience for all. And with your ability to work seamlessly in a team and your IT literacy  , you … Securitas, you are more than a Security Guard. You'll ensure the safety of our customers, staff, their buildings, and assets, whilst providing excellent customer service with a smile. We pride ourselves on delivering excellent customer service in a safe and secure environment. This will include … health and safety procedures are always followed. Report instances of property at risk of being lost, stolen, damaged and/or vandalised. Provide exceptional customer service to clients, visitors, and staff Essential Skills Proficient in both written and spoken English Valid SIA Licence Excellent customer service more »
Employment Type: Permanent
Salary: Up to £12.8 per hour
Posted:

Sales Support Composite Roof Tiles & Accessories

Beverley, East Riding, North East, United Kingdom
Mitchell Maguire
Roofing Contractors, Builders Merchants, Merchants, Main Contractors, Developers, Housebuilders, Education, Internal Sales, Sales, Internal Sales Support, Sales Support, Roof Tiles, Composite Roofing, Roofing Accessories, Customer Service, Composite Shake Tiles, Composite Slate Tiles, Roofing Merchants Location: Beverley Remuneration: £25,000 - £28,000 + up to 13% discretionary bonus Benefits … slate tiles, composite shake tiles, underlay, ventilation, dry verges etc. Your time will be spent supporting the wider external sales team Deal with incoming customer enquiries via telephone & email Follow up on quotes which have been sent out by the sales or customer service team Qualifying sales … Accessories with: Must have construction industry experience, ideally within roofing Must have experience in a sales support or adjacent, such as internal sales or customer service Would consider someone on a roofing merchant trade counter Highly motivated and able to work on own initiative Excellent communication and negotiation more »
Employment Type: Permanent
Salary: £28,000
Posted:

Out of Hours - Customer Service Advisor

Inverness, Scotland, United Kingdom
Manpower UK Ltd
Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini based in Inverness or Nairn. As a Customer Service Advisor, you will be the … workarounds Ensure customers are kept updated with the progress of their request Contribute to overall achievements by maintaining agreed personal targets A background in Customer Service would be beneficial, however full training will be provided to ensure you are successful in your role. What you'll bring Effective … communication skills, both verbally and in writing Genuine passion for delivering exceptional customer service A keen willingness to learn and adapt The ability to work both independently and in a team environment Strong analytical skills Ability to work under pressure If you feel that you fit the above more »
Posted:

Customer Service Team Lead (Supervisor)

Newcastle Upon Tyne, England, United Kingdom
Russell Tobin
Title: Team Lead Customer Service (work from office) Location: Newcastle NE27 0BY, Cobalt Business Park, Mercury House (NE27 0BY) Hours: 7.5 hours a day, 5 days a week, with 2 weeks off. Salary: £21k - £26k Client: DXC Technologies What we’re looking for in a Customer Service Team Supervisor: Customer oriented first and foremost, someone who is passionate about delivering exceptional customer service. Team player who has a genuine interest in helping others. Someone who will lead by example, be friendly and approachable, and demonstrate a “can do” attitude. Helping to develop a culture … of working together. Someone who has excellent communication skills; especially being a good listener and able to understand customer and colleague needs. An analytical approach, able to simplify complex situations and then apply sound judgment to resolve problems. Awareness of the impact of your and your team’s performance more »
Posted:

Service Coordinator

Bristol, Avon, South West, United Kingdom
Verto People
Service Coordinator/Engineering Coordinator/Service Administrator required to join a global engineering manufacturer. The Service Coordinator/Engineering Coordinator/Service Administrator shall be office based near Bristol, responsible to plan and schedule the Field Service Engineers work, provide service support, liaise … with customers plus the engineering team. Full product training provided. The successful Service Coordinator/Engineering Coordinator/Service Administrator will ideally have experience in coordinating, scheduling, service support, booking goods in or similar customer service role within engineering. Full product training provided. Package Circa … Pension Additional Benefits Onsite Parking 25 days holiday plus Bank Holidays Service Coordinator/Engineering Coordinator/Service Administrator Role Coordinate the work, assignments, and scheduling of the Service Engineers and profitability of the Service Department. Contacting customers over the phone to book work and plan more »
Employment Type: Permanent
Salary: £24,000
Posted:

Field Service Engineer

Birmingham, West Midlands, United Kingdom
SUNAMP
Job Title: Field Service Engineer Salary: Up to £40k DOE Job Type: Full Time, Permanent Location: Birmingham , United Kingdom Travel: Candidates will be required to travel to and provide field engineering services between North London and Leeds. Therefore, candidates will ideally need to be based in any one of … Supporting our customers throughout the product journey is central to our approach. Their knowledge, engagement and experience with our products is managed by our Customer Service team and we are now looking to take on an experienced Field Service Engineer to join our growing operations. The Role … Working in the Customer Service team you will provide practical engineering support via implementation and the repair of installations. Excellent customer service skills, along with an engineering background are a minimum requirement for this role, as you engage and communicate with customers directly, resolve product issues more »
Employment Type: Permanent
Salary: £40,000
Posted:

Customer Service Engineer

Staines, Surrey, South East, United Kingdom
Siemens Healthineers
Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities … Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in more »
Employment Type: Permanent
Posted:

Housing Customer Service Consultant

Poole, England, United Kingdom
Hybrid / WFH Options
Omfax Systems Ltd
homes in the UK and Ireland via dozens of housing organisations. The Keyfax software suite provides repairs and enquiries diagnostic scripts which help Customer Service Advisors to diagnose tenancy repairs and ASB enquiries. Keyfax also includes tenant self-service modules for repairs and enquiries so that Housing … organisations can shift their tenants onto digital self-service channels. The role is quite varied but includes upselling and cross-selling to customers, building long term relationships with them, pre and post sales support and consultancy, and occasional training. You'll need to be able to explain and persuade … how Keyfax can be used to achieve better outcomes. The Customer Consultant role would suit someone who is familiar with Housing Associations or any social housing organisation and has some understanding of ICT and preferably diagnostic tools. Reporting to : The Technical Relationship Manager Business Development Sales - Handling Inbound Existing more »
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e-Rostering Administrator

Brighton, United Kingdom
Sussex Community NHS Foundation Trust
management to create, maintain, and update rosters in line with local policies. Provide Comprehensive Administrative Services: Coordinate administrative processes and deliver high levels of customer service to roster creators and managers. Ensure Data Accuracy: Liaise with staff, managers, and various workforce teams to resolve e-rostering issues and … adhering to local policies and standards. Administrative Coordination: Provide comprehensive administrative services, ensuring smooth and efficient coordination of all processes related to e-rostering. Customer Service Excellence: Deliver exceptional customer service to roster creators and managers, addressing their needs promptly and effectively. Issue Resolution: Work closely … the integrity and accuracy of data. Main duties of the job The post holder will provide a helpdesk function for first-line support to service users at all levels via our online portal or telephone. The post holder will provide application and process support within the department on the more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

Parts Advisor apprenticeship - Willenhall

Neachells Lane, Willenhall, England
GREENHOUS GROUP LIMITED
A brilliant opportunity to join the team at Brian Currie in the Service department, developing key customer service and business admin skills within the automotive industry. Role Using multiple IT packages, including MS Office Interacting directly with internal and external customers to deliver a service Review … customer satisfaction, using evaluating tools and data Training No college attendance required; training provided in house Apprentice will be working towards Level 2 Customer Service Practitioner Standard qualification Regular meetings with one of our dedicated Skills Coaches, at least every 28 days Functional skills in maths and … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »
Employment Type: Advanced Apprenticeship
Salary: £13,312.00
Posted:

IT Manager

St Asaph, Denbighshire, Wales, United Kingdom
Office Equipment Systems Ltd
Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm) About Us: OES (part of Flotek Group) is a leading IT service provider based in North Wales, committed to delivering exceptional technology solutions to small and medium businesses. With a focus on building strong client relationships … and fostering a positive team culture, we prioritize customer service excellence and continuous learning and development for our employees. About the Role: We are on the lookout for a highly energetic and dynamic IT Manager to join our vibrant team. As a key member of our organization, you … will play a crucial role in building and nurturing a strong team culture, where high morale and exceptional customer service are at the forefront. Key Responsibilities: Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount more »
Employment Type: Permanent
Salary: £45,000
Posted:

Customer Service Apprentice

DIGITAL MEDIA CENTRE, COUNTY WAY, BARNSLEY, SOUTH YORKSHIRE, England
Hybrid / WFH Options
BOB'S BUSINESS LTD
an Cybersecurity Awareness Training provider that specialises in developing and delivering engaging campaigns that influence cybersecurity behaviours. We have an exciting opportunity for a Customer Service Apprentice to join our team. Role To provide an outstanding level of customer care by identifying appropriate customer needs, gathering … appropriate information accurately and with care To pro-actively manage the customer journey either by customer calls, and emails Support customers with any portal and course queries Continually improve customer processes by seeking regular feedback and raise issues and areas of concern so that tangible improvements can … be recommended Support opportunities to retain business, by understanding fully what a customer is asking for and providing a tailored response Managing Live Chat Answering inbound calls Assembling and sending gift packs to new clients Training Delivery to be completed on-site and 6 hours per week off the more »
Employment Type: Intermediate Apprenticeship
Salary: £12,313.60
Posted:

Customer Service Advisor (Perth)

Perth, Scotland, United Kingdom
Hybrid / WFH Options
Carbon 60
CUSTOMER SERVICE ADVISOR Carbon60 are looking to recruit a Customer Service Advisor to work for a large utilities company based in Perth on a temporary ongoing basis. ROLE: Customer Service Advisor SALARY: £14 p/h, circa £27,000 per annum JOB TYPE: Ongoing … outstanding account balances. Sending information requests to customers and managing responses. Make outbound calls to gather the relevant information and updating the systems and customer accounts. Identify and resolve customer issues, escalating complex cases to appropriate departments when necessary. THE SUCCESSFUL CANDIDATE: Excellent IT Skills Very confident with more »
Posted:

Customer Service Advisor (Reading)

Reading, England, United Kingdom
Hybrid / WFH Options
Carbon 60
CUSTOMER SERVICE ADVISOR Carbon60 are looking to recruit a Customer Service Advisor to work for a large utilities company based in Reading on a temporary ongoing basis. ROLE: Customer Service Advisor SALARY: £14 p/h, circa £27,000 per annum JOB TYPE: Ongoing … outstanding account balances. Sending information requests to customers and managing responses. Make outbound calls to gather the relevant information and updating the systems and customer accounts. Identify and resolve customer issues, escalating complex cases to appropriate departments when necessary. THE SUCCESSFUL CANDIDATE: Excellent IT Skills Very confident with more »
Posted:

Customer Service Advisor (Cardiff)

Cardiff, Wales, United Kingdom
Hybrid / WFH Options
Carbon 60
CUSTOMER SERVICE ADVISOR Carbon60 are looking to recruit a Customer Service Advisor to work for a large utilities company based in Cardiff on a temporary ongoing basis. ROLE: Customer Service Advisor SALARY: £14 p/h, circa £27,000 per annum JOB TYPE: Ongoing … outstanding account balances. Sending information requests to customers and managing responses. Make outbound calls to gather the relevant information and updating the systems and customer accounts. Identify and resolve customer issues, escalating complex cases to appropriate departments when necessary. THE SUCCESSFUL CANDIDATE: Excellent IT Skills Very confident with more »
Posted:

Service / Site Manager

Hoddesdon, England, United Kingdom
Perfect Placement
Service/Site Manager Monday to Friday 8.30am to 6.00pm. Saturdays 8.30am to 1.00pm. Basic Salary: up to £60,000 p.a. (depending on experience). Bonus Opportunity: productivity on site performance, if targets achieved up to £1500 per month on top of the basic salary. Company Car Provided – EV … Manager required for our Client’s Independent Garage based in the Hoddesdon area. Our Automotive Independent Authorised Repairer Client is currently seeking a skilled Service/Site Manager to manage their busy Independent Business. For your hard work as a Service/Site Manager for our Client you … can expect a salary of £72,000 OTE. The hours of work in this Service/Site Manager position are Monday to Friday 8.30am to 6.00pm and Saturdays 8.30am to 1.00pm. Responsibilities as a Service/Site Manager for our Client A Customer Service orientated Service more »
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Service Delivery Coordinator

Greater Manchester, England, United Kingdom
NRG
Are you looking for an opportunity to join a dynamic team in a fast-paced environment? We are currently seeking a detail-oriented Customer service delivery coordinator to join a renowned energy supplier in Bury. If you thrive in a role that requires precision, multitasking, and exceptional customer service skills, this position could be the perfect fit for you. You will be working Monday to Friday 8:30-5:00pm. In return for your hard work, you’ll receive a starting salary of £23,000-£27,000 + bonus + benefits and the opportunity to develop … Responsibilities: Acting as the primary point of contact for key clients through various channels such as telephone, email, and live chat. Accurately processing all customer requests in a timely manner. Proactively resolving any customer queries, ensuring customer satisfaction. Ensuring accurate data entry and setup of customer more »
Posted:

Customer Service Advisor/Customer Service Agent – Cross train into Tech

Solihull, England, United Kingdom
Hybrid / WFH Options
Smart Sourcer
estate agencies and offers fantastic training and career development opportunities into software engineering, IT support, project management and testing. We’re looking for outstanding Customer Service people (no prior tech experience required) with brilliant communications skills (verbal & written) and a desire to learn, cross train and build a … career in technology. You’ll require the following skills and experience: 1+ years’ experience in a Customer Service role (e.g. call centre, retail, helpdesk, customer success) Outstanding written and verbal communications skills Experience resolving customer queries by phone, email and chat Strong problem solving and critical more »
Posted:

IT Service Desk Analyst

Hessle, United Kingdom
N3i Limited
Job summary This is an excellent opportunity to join N3i to support an established service delivery contract. The IT Service Desk Analyst role is an integral part of N3i, providing first line IT support and customer services across Primary Care (GP Practices) within the Humber locality. You … will be expected to provide a wide range of first line technical support services. You will work alongside an existing Service Desk team to ensure information is recorded accurately and the appropriate resources are applied to enable resolution within agreed Key Performance Indicator (KPIs) timescales. The IT Service Desk Analyst role will be part of a rota covering the service operating hours of 08:00 to 18:30 Monday to Friday over a 37.5-hour working week. Main duties of the job The role will primarily provide 1st line technical support, managing an incoming call queue more »
Employment Type: Permanent
Salary: £23499.00 a year
Posted:

Customer Service / Field Engineer

West Midlands, United Kingdom
STELLAR360
Customer Service Engineer - £27k + On-call (OTE £32k) + Benefits Do you thrive in a fast-paced environment, solving technical challenges and providing excellent customer service? We are looking for a Customer Service Engineer to join our growing team. In this role, you … will travel to customer sites to install, maintain, and repair our equipment and systems. You'll also play a key role in pre-sales support, assisting with system design and surveys. Responsibilities: Install, maintain, and repair customer equipment and systems Provide technical support and training to customers Assist more »
Employment Type: Permanent
Salary: £27000 - £32000/annum Salary + Company Car + Pension
Posted:

Customer Service Team Leader

Newcastle Upon Tyne, England, United Kingdom
NDA
Our customer an IT and business consulting services company is seeking a Customer Service Team Leader for their client, a major UK high street bank, providing support to customers looking for new and additional borrowing from the bank. This is a contract assignment for an initial period … assist the Contact Centre Operations Management team with the day to day effective running of the Contact Centre, driving team performance to achieve all Service Levels. Contract role 6 months - £15 p/h The role is an office based within Newcastle. Working hours of the team are between … include: Day to day management of around 10 team members Leading, motivating and encouraging your team Setting objectives for your team and developing their customer service skills across a wide range of problems and queries Dealing with a broad range of performance management issues Dealing with customer more »
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Technical Customer Support

Kettering, Northamptonshire, East Midlands, United Kingdom
MATCH RECRUITMENT LTD
client based in Kettering. Our client has a global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a Customer Service role within an I.T First Line Support capacity. Youll be … field based colleagues with their handheld device, supporting them with any software issues. Youll troubleshoot and provide resolution support. If youre looking for a Customer Service role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT … related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within companys ticketing system. Own incidents/service requests or escalate to 2nd/3rdline support more »
Employment Type: Permanent
Salary: £24,000
Posted:

Customer Support Specialist

Market Harborough, England, United Kingdom
Paynt
payment solution and infrastructure provider, founded in 2013, rapidly evolving to deliver cutting-edge payment and finance products. Our primary offering, Acquiring-as-a-Service, targets the payment reseller sector in Europe and North America. At Paynt, we aim to be the preferred acquirer for European payment solution providers. … re seeking talented individuals to join us on our ambitious journey. What We Need We're on the lookout for a dynamic and motivated Customer Service Agent with experience in outbound calling and upselling. As a key member of our Customer Service team, you will be … responsible for delivering exceptional service to our customers while also identifying opportunities to enhance their experience through upselling and cross-selling our products or services. Your Responsibilities Ensure high customer satisfaction by providing excellent customer service. Be responsible for proactively contacting customers to ensure continued use of more »
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Customer Services Co-ordinator

Kettering, Northamptonshire, East Midlands, United Kingdom
Interaction - Kettering
seeking a self-motivated, organised individual. You will need a flexible approach with a passionate personality that is committed to providing excellent levels of service to our customers. Working within a precise and customer focused manner you will facilitate all actions and communications at after sales stage. You … will deliver high levels of customer satisfaction both internally and externally and ensure the smooth running of the customer service function. In return they can offer the chance to work for an exciting fast paced organisation with a great team environment, which gives individuals the opportunity to … grow within the business. Your responsibilities will include: · Processing all orders gained by the sales team ensuring all information is gathered from the customer and documented accurately · Manage all orders after point of sale, continuously monitor stock levels, allocate projects ready for delivery and organise customer call offs more »
Employment Type: Permanent
Salary: £28,000
Posted:

Service Management Practitioner

Leicester, United Kingdom
NHS Arden and Greater East Midlands Commissioning Support Unit
Job summary We are looking for a talented Service Management Practitioner to join the Systems, Applications and Reporting team within the Business Intelligence function, Data & Systems; someone who has a drive and passion in delivering an exemplar service. We are seeking a dedicated and skilled Service Management Practitioner … to join our dynamic team and help us achieve our mission. Main duties of the job The Service Management Practitioner is responsible for managing the daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that … the service desk is constantly developing and improving. The Service Management Practitioner is responsible for overseeing the day-to-day activities of Service Desk operations to ensure users and business teams receive the support they require. The Service Management Practitioner monitors operations to make sure tickets more »
Employment Type: Fixed-Term
Salary: £43742.00 - £50056.00 a year
Posted:
Customer Service
the UK excluding London
10th Percentile
£22,500
25th Percentile
£24,750
Median
£30,000
75th Percentile
£43,750
90th Percentile
£57,512