DesktopSupport Engineers, Aberdeen Life here at prosource.it is as busy and exciting as ever- and as a result, we are looking to build our team of DesktopSupport Engineers in Aberdeen . Our DesktopSupport Engineers work across a broad range of technologies … and liaise with multiple areas of the business to support incidents, problems and requests. They’re responsible for answering IT requests via the phone, email, live chat or instant message and explaining solutions in technical and non-technical terms, so we need people who are comfortable interacting with users … and who excel at customer service and communication. We’re particularly keen to hear from experienced DesktopSupport Engineers who are Offshore Certified or who are interested in undertaking offshore certification (funded by us) to carry out occasional ad-hoc offshore trips as part of the Desktopmore »
Role: Graduate DesktopSupport Location: Bridgwater/Onsite Ready to utilise your skills in desktop operating systems, network management, and active directory? Are you passionate about ensuring consistent high-quality support, troubleshooting and analysing technology issues? Join us and make a meaningful impact as a Graduate … Desktop Support. Careers at TCS: It means more. TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of … Be part of an exciting team where you will be challenged every day. Collaborate and maintain effective relationships with various stakeholders. Install and test desktop software applications and internet browsers. The Role As a Graduate DesktopSupport, you will oversee, update assigned support service requests, troubleshoot more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Redimeer
We are hiring a DesktopSupport Engineer to join a well-established Information Technology Services and Solutions company. The company Develops applications for the banking industry and then migrates to a full IT services organisation. About the Role: The role is to provide first/second-line support … Incident, Problem, Change, Release, and Configuration Management to defined service levels. Function To ensure quality and timely delivery of all 1st/2nd line desktopsupport services, mainly deskside. To assist in the delivery of IT projects. To deliver desktop/onsite support services at client … location. Identifying and responding to calls in a professional manner Technical Responsibilities: Delivery of 1st/2nd line support activities and duties Desktop/laptop imaging builds and repairs Attend meetings as required based on work being undertaken Escalate quality matters to the Team Leader/Service Delivery more »
Job Title: DesktopSupport Duration : 01/07/2024 - 27/09/24 Day Rate : £18 per hour Location : Edinburgh, Onsite. Key Skills: Security Cleared Job Description: We are seeking a dedicated and DesktopSupport Engineer to join our team in Edinburgh. The successful … candidate will provide comprehensive desktop and remote support to users across multiple locations. Key Responsibilities : Provide on-site desktopsupport to users at the Edinburgh Office Deliver remote support to users located in London, Leeds, and home locations. Support HP hardware, peripherals (docking stations … keyboards, mice), and mobile devices (Samsung and iPhone). Manage and support Windows 10/11 environments, MS Outlook, and Office 2016. Perform software installation, configuration, and application support. Handle cabling and patching tasks. Maintain a good knowledge of iPhone and Samsung phone support. Video Conferencing and Telephony Supportmore »
Job Title: DesktopSupport Duration : 01/07/2024 - 27/09/2024 Day Rate : £18 per hour Location : Edinburgh, Onsite. Key Skills: Security Clearance Job Description: We are seeking a dedicated and DesktopSupport Engineer to join our team in Edinburgh. The successful … candidate will provide comprehensive desktop and remote support to users across multiple locations. Key Responsibilities : Provide on-site desktopsupport to users at the Edinburgh Office Deliver remote support to users located in London, Leeds, and home locations. Support HP hardware, peripherals (docking stations … keyboards, mice), and mobile devices (Samsung and iPhone). Manage and support Windows 10/11 environments, MS Outlook, and Office 2016. Perform software installation, configuration, and application support. Handle cabling and patching tasks. Maintain a good knowledge of iPhone and Samsung phone support. Video Conferencing and Telephony Supportmore »
Role: DesktopSupport Rate: £130-140 per day Hours: Standard office Location: Warwick GTS has an exciting IT Contract for a DesktopSupport Engineer in Central Warwick. Initial 6-12 month contract but this may be extended. This is a site-based contract role but will … contractors only. DBS will be required This role is suitable for candidates able to start immediately Key roles/Activities Windows and OSX environment supportSupport of administrative activities and tasks Support project work to develop technical solutions (for example rollout) Support Clients in second level … support and day by day business Perform analysis and solutions of incidents in day by day business Report and present progress of project work (effort, status, meetings etc.) to project leads Desk moves Managing Hardware for leavers and joiners and providing breakfix support (monitors, keyboards, phones, printers) AD more »
DesktopSupport Edinburgh - Fountainbridge area £135 per day Inside IR35 3 month contract initially Start/End dates: 01/07/2024 to 27/09/2024 Our client based in central Edinburgh in the financial sector is looking for a DesktopSupport Engineer … to come in on a 3 month initial contract. Role Details are as follows: Provide desktopsupport to users on site Engineer also required to complete remote support to users based in other locations which are in London, Leeds & Home locations . On site - Supporting mainly HP … stations, keyboard & mice, & Iphone , Supporting Windows 10/Windows 11 environment MS Outlook and Office 2016 Samsung Phones Software Installation and configuration including application support Cabling and patching knowledge and understanding Good knowledge of Iphone & Samsung phone support Knowledge of Video Conferencing and Telephony Support preferred but more »
DesktopSupport Engineer required on an initial 12-month contract supporting an end client based in Cambridge. The successful DesktopSupport Engineer will be working onsite providing real-time IT support to End Users across the company. Tasked with working across a broad range of … technologies and liaising across multiple areas of the business to support incidents, problems and requests. Also responsible for ticket management and escalation, explaining the solutions in technical and nontechnical terms. Technical skills/experience required: Previous experience within a Deskside support role Excellent troubleshooting skills Able to identify … log and resolve technical problems with software, hardware and network systems Comfortable providing remote support when needed Exposure to ticket management and response Excellent communication and stakeholder management skills This is an immediate requirement with interview slots available this/early next week. To discuss this exciting Desktopmore »
DesktopSupport Engineer Location: Yeovil Salary: £29,290 Requirements: must either hold or be able to obtain SC security clearance, British nationals only The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. This is a full-time … permanent position working 08:00 – 17:30 Monday to Thursday and 08:00 – 16:00 on Fridays As a DesktopSupport Engineer your role will involve: • Desktop/Laptop/VDI build, configuration and deployment to end users • Software installation/deployment • Smartphone deployment • Assisting the 2nd … Line support team with laptop, desktop and VDI terminals support calls • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smartphone support • Service Desk cover as required • Assisting with customer projects What we're looking for: • Full UK driving license is essential more »
Salary: £27,000 - £30,000 per annum Brand: Cantium Business Solutions Location: Kings Hill The Role Cantium is seeking a Senior DesktopSupport Engineer to join our Regional Support Team. This role involves providing proactive and reactive IT support for all Cantium Business Solutions local authority … customers. As the Senior DesktopSupport Engineer, you will be responsible for responding to user requests for support through remote tools and hands-on triage, ensuring timely resolution or escalation to the DesktopSupport Manager. This role may require some field-based IT support … Maintain proactive estate monitoring to make sure problems are resolved before they become major issues Quickly address and resolve all client concerns, guaranteeing excellent support and compliance with predetermined service standards Supports the creation of a functional interface between customers and service providers, including, when appropriate, outside vendors. This more »
Security Cleared DesktopSupport Engineer Up to £257 per day (Inside IR35) This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as a Security Cleared DesktopSupport Engineer. You will be based on a … highly secure site in Edinburgh. Job Summary Your day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, logging tickets, escalating to 3rd Line when needed. You will be involved in building and configuring laptops and desktops, as well as … Security Clearance Window experience including deployments via SCCM Some knowledge of IT networks including DNS/IP/DHCP Hardware breakfix experience If this DesktopSupport Engineer role is of interest please apply now more »
As a DesktopSupport Engineer you will be primarily based on our client's site in Broadoak, Portsmouth with the requirement to travel to Cowes, Filton, and another Portsmouth site when required. This is a permanent full-time position working 37.5-hours per week, Monday - Friday between the … nature of our client's work the successful candidate will need to either hold or be able to obtain SC Security Clearance. As a DesktopSupport Engineer you will: Primarily carry out Security Audits of all devices holding data in a lab environment (training will be given on … Clearance at SC level Full, clean UK driving license Proven trouble shooting skills Previous experience in a similar role with ITIL environment PC/desktopsupport knowledge including Microsoft Windows NT/98/XP onwards Experience with mobile connectivity (e.g. Android/iphone) Knowledge of SCCM Good more »
DesktopSupport Engineer - Edinburgh 3 month contract £18.13 per hour Fully onsite SC CLEARED or Clearable Our client are a well known consultancy who are looking for a Desktop Engineer to provide on-site support to their users. Key responsibilities Provide desktopsupport for … end users Provide Support for mainly HP Kit Peripheral kit support - docking stations, keyboards & mice Windows 10 & Windows 11 IPhone Support Office 2016 & Outlook Ideally you will be SC Cleared already, if not have the ability to be SC Cleared If you feel this is a good more »
Kidlington, Oxfordshire, South East, United Kingdom
Reed Technology
IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's … business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Jumar Solutions
Onsite IT Support Engineer Full time Permanent Location: Hybrid working - Remote/2 days a week in the Birmingham office £30,000 - £35,000 plus company benefits including pension and private medical cover Start: Candidates must be able to start by mid June 2024 latest - candidates who are available … immediately would be ideal An accomplished, Midlands based Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite IT Support Engineer will deliver … robust processes and providing accurate and consistent outcomes Understanding agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users Required experienceL Solid, recent experience in IT Deskside/Desktopsupport across medium/large organisations Proficiency more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
Win-10 Microsoft Managed Devices (MMD) Build - Refurbishment, OS Installation, Application installation via Intune/SCCM, Active Directory Management. * Providing support for Desktop/Laptop in MMD infrastructure * CMDB Management * Providing DesktopSupport and addressing tickets for WIN-10 Deployment related issues and requests. * Hand hold … customer in installation of any applications, 1st Level of support * Troubleshooting and resolving users' desktop/laptop/tablets issues remotely * Identification, troubleshooting and resolution of various services running on Windows-10 Operating system * Management of End to End Infrastructure from Windows 7 & 10 Devices, Core Applications and … management of these devices using the in-place backend infrastructure * Antivirus Management * Windows 7 and 10 Patch management, Image management, * Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. * Troubleshooting O365 related issues * Should work effectively with relevant teams to investigate and resolve technical more »
Ntrinsic are working with an organisation based in the Ipswich, who are looking for a Senior Desktop Engineer. This is a permanent position working Monday - Friday 9am - 5:15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known … and unknown hardware/software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related to Windows platforms Building and deploying PCs, patch network points, troubleshooting printer problems, supporting standard software packages, and other general … IT tasks Providing Hands and Eyes support to other teams Processing documentation and knowledge base article management Using the onsite call management system to update calls and close calls to specific SLAs Perform stock control & asset management ensuring the desktops and laptops are correctly added to the database and more »
DesktopSupport Engineer | £25,000 - £30,000 + Company Benefits | Hybrid | Education Are you looking to join a technical team full of driven and passionate people? Are you looking to develop and grow in an expanding company? Are you looking to work across a wide range of technologies … We are working with a Private Education organisation with multiple sites over the UK. They are looking to appoint a 2nd Line Desktop Engineer whose duties include providing remote support while being involved in various infrastructure projects. You will also be given a great opportunity to develop your … technical skills and grow in a dynamic, successful company. You will need: Microsoft Stack - Windows Server, M365, Intune 2nd Line Deskside Support Basic networking skills - DNS, DHCP, TCP/IP Hardware Support You will get: 35 days holiday inc. bank holidays Medical cover Perkbox scheme Please apply for more »
Responsibilities will include, but are not limited to: IT Helpdesk and Desktopsupport : Administration of the IT Helpdesk Preparation and provision of hardware and software for new employees Serving as the main point of contact for all employees regarding unresolved IT helpdesk incidents. Assist IT infrastructure upgrades and … assistance for PC users, telephony, and mobile communications Maintaining registers for maintenance and IT hardware and software asset database Develop technical knowledge. Software Application Support: Enhancing skills and offering software support for all business software applications. Assist in the installation of software updates. Assist on software development projects … as required by the IT Infrastructure and Operations Manager Desired Skills & Experience: Essential Educated to NVQ Level standard or equivalent experience. Experience of helpdesk support Understanding of Active Directory (including Administration) Office 365 (including user/license Administration) Azure (Entra ID) user and group administration IT support (including more »
My client a leading IT Solutions provider are seeking to recruit an DesktopSupport Engineer to join an ever growing Customer Support Function. This client has more than 10000 employees world wide and an unlimited amount of large Enterprise Customers to support. You will bring the below … to Microsoft product improvements. Fluency in English, with the ability to communicate effectively. Strong communication and interpersonal skills. 3+ years of experience in technical support or related field Excellent problem-solving and troubleshooting skills. Strong knowledge of Office 365 technology. Strong knowledge of Office Setup & Deployment process. Strong knowledge more »
Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel … technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient • Responsible for Incident ticket handling, escalation and problem diagnosis • Desktop/Laptop/VDI – build, configuration and deployment to end users • Assist with software installation/deployment • Assist with Smarthphone deployments Secondary role requirements … Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets • Hardware installation/upgrade/break fix for desktop, laptop, and server • Smarthpone support • Assisting with customer projects • Create and update procedural documentation • Basic telephony support and cable patching • Provide more »
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Lincoln College
Please note this role is fixed term for 18 months. We are recruiting an IT DesktopSupport/Reprographics Apprentice Apprentice to provide all services and duties necessary for the delivery of front-line support for the College's IT systems and networks. This includes servicing and … installing all equipment and software associated with the delivery of IT Services and ensuring outstanding customer support through the provision of a telephone, email and face-to-face. Please view the Job Description and Person Specification to find out more about this exciting opportunity currently available Our employees have … House or Deans restaurant) A clothing allowance of £100 A travel allowance of up to £500 - free 12 month bus pass An iPad to support your studies 6 month gym membership within Deans, Sport & Leisure How to apply : Click the 'Apply Now' button and log in to our Jobs more »
Leamington Spa, Warwickshire, Royal Leamington Spa, United Kingdom
Polar Recruitment Services
Deskside Support Engineer 6 month contract (Inside IR35) Up to £142 per day This is an exceptional opportunity to work for an international IT Service Provider, working on site in Leamington Spa. Deskside Support Engineer Job Summary As the Deskside Support Engineer, you will provide on-site … desktopsupport for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Duties include Software deployment Handle customers inline with SLA and escalate if needed Provide hardware\software break fix support across a range of devices Provide efficiency recommendations when immediate problems arise Security Cleared Deskside Support Engineer Essential skills Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including O365 Active Directory experience If this Deskside Support Engineer more »
Deskside Support Engineer This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world, you will work on a secure site in Yeovil so you must be able to obtain SC clearance. Job Summary As the Deskside Support Engineer, you will provide on-site desktopsupport for end users, advising and assisting users in solving problems related to software, hardware and networks on a variety of products including laptops, desktops and mobile devices. Other Duties include Provide mobile device support Software deployment Provide hardware … software break fix support across a range of devices Essential skills Full UK Driving License Due to having to obtain SC clearance you would need to be a British national Software and hardware troubleshooting Experience replacing parts on laptops and desktops Support knowledge across Windows 7, 10 including more »
Job Description Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners/staff in coming into and operating … acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked … requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained more »