you? As our Head of Business Analytics you will oversee the strategic utilisation of data insights to drive informed decision-making and optimise operational performance within the organisation. Reporting into the COO, your journey will involve developing and implementing a comprehensive analytics strategy to support the organisation's business … with cross-functional teams to optimise pricing strategies and operational efficiency. Present essential financial indicators, trends, and evaluations to the Executive Team Define key performancemetrics and benchmarks, monitoring performance and driving continuous improvement. Be committed to maintaining our ISO27001 certification and set high standards for Information more »
control of project activities. The Project Planner will collaborate with project managers, stakeholders, and team members to facilitate effective project planning, resource allocation, and performance tracking. Main duties and responsibilities Collaborate with project managers and stakeholders to develop comprehensive project plans, including scope, schedule, and resource allocation. Create detailed … project tasks. Monitor resource utilization and recommend adjustments as needed. Ensure that resource allocation aligns with project priorities and timelines. Establish and maintain project performancemetrics and key performance indicators (KPIs). Regularly track project progress against the project plan and budget. Prepare status reports and dashboards more »
to join our IT Team, based in Gloucester. Responsibilities for the role: Oversee and maintain optimal function of business applications, ensuring availability, reliability, and performance Monitor system performancemetrics and coordinate maintenance and enhancements to support business operations Create and delete users as part of the starters more »
Cheshire, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
and testing to maximise open and click-through rates. Audience Segmentation: Utilise customer data to segment email lists and personalise content for targeted campaigns. Performance Analysis: Monitor campaign performancemetrics, conduct A/B testing, and provide insights to improve effectiveness. Requirements: Email Marketing Experience: Previous experience … be a part of our team and help us take our email marketing to new heights! email marketing, campaign management, content creation, audience segmentation, performance analysis, retail, e-commerce, creativity, analytics, data analysis, A/B testing, email platforms, HTML/CSS, flexibility, Cheshire, UK more »
Redhill, Surrey, South East, United Kingdom Hybrid / WFH Options
Lexstra Plc
management and dashboard reporting to provide insights and inform understanding around how teams and individuals can improve. In addition, this role will assist with Performance Coaching and will support the team leaders in gathering evidence on poor performance and working with individuals to improve their performance. Identifying outstanding … performance and motivating employees through recognition programmes. Building strategies for achieving goals, building strong teams, be the custodian of the performancemetrics (KPIs including Service Levels, Backlog management, Productivity Analysis, Capacity Planning, and performance management). Hybrid role. Full spec' available. more »
Aberdeen, Aberdeenshire, Scotland, United Kingdom Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery … experience relevant to this role: Reporting to the Operations Lead, our Customer Experience Manager will be responsible for all operational delivery activities , including service performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer … at the CUSTOMER to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performancemetrics are met more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Volkswagen Financial Services (UK) LTD
Manager to join our team of experts. You'll work alongside stakeholders to understand their requirements and equip them with key insight to drive performance based decisions. Dan, one of our current Business Insight Managers, had this to say: 'I find that my role is very varied - some days … have experience in implementing complex reporting we'd love to hear from you. This is what your day might look like: Produce the automated performance reporting, standard reporting suite and ensure full end to end and aligned reporting, enabling fast and accurate information production to aid stakeholder decision making. … Monitor the performance of our Customer Operations department at advisor, team leader and department level. Support in the timely delivery of data requested by the financial regulator. Produce reporting and insight into key customer metrics within Complaints, Collections, Quality Assurance, New Business and performancemetrics of more »
development and execution of sales strategies and initiatives. 2. Data Analysis and Reporting: Assist in the collection, analysis, and reporting of sales data and performance metrics. Prepare reports and presentations to provide insights to sales leadership and support decision-making. 3. Sales Process Optimisation: Assist in the documentation and more »
ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of … and experience relevant to this role: Reporting to the Operations Lead, the Service Delivery Manager will be responsible for operational delivery activities , including service performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer … with key personnel to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performancemetrics are met more »
Petersfield, Hampshire, South East, United Kingdom
The Workshop
party plastic components. You will collaborate with a range of key stakeholders across the organisation, developing open and effective relationships to ensure aligned high performance and Supply Chain Excellence - these will include, Manufacturing, Quality & Compliance, EHS, NPI, Sustainability & Sales. As the commodity specialist for plastics, you will be instrumental … a preferred. Main Duties You will work with key stakeholders across supply & sales to identify and provide high-performing supply chains that enable business performance & growth Improve the management and performance of strategic materials, goods and services by developing and implementing commodity strategies & negotiating contracts that improve overall … and minimise risk You will improve global processes and governance of our sourcing & procurement activities Support the implementation of a digital strategy to drive performancemetrics, including in-market intelligence and strategic commodity performance status Develop sources of supply that meet our growing Sustainability requirements, including net more »
meets high standards of quality Ensure product documentation including sales collateral and user guides are maintained and easy to use and understand Utilise product performancemetrics, making data-driven recommendations for continuous improvement Work closely with sales and marketing to develop go to market strategies Utilise KPI's more »
the administration, support, installation, configuration and troubleshooting of infrastructure hardware and services by defining strategic objectives aligned with business requirements Ensure on-going security, performance, stability, maintenance, and monitoring of the Infrastructure hardware and services Responsible for IT vendor/partner management and delivery assurance Provide technical guidance on … a comprehensive and integrated ITSM landscape and associated service levels, based on best-practice processes, disciplines, and related toolsets Supports the on-going security, performance, stability, maintenance and monitoring of the infrastructure Adheres to enterprise technology standards, governance processes and performancemetrics Ensures the adoption of (and … governance mechanism to establish and monitor effective controls for the processes and functions performed by IS operations teams. Develops staff through coaching, mentoring and performance management, and holds people management responsibilities Drives development activity either via the product lines, COE’s or project frameworks Responsible for ensuring IS operational more »
Glossop, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Kingspan
products, and customer needs to inform marketing strategies and initiatives. Marketing Campaign Management: Manage marketing initiatives and campaigns, including liaising with external marketing agencies. Performance Reporting: Track, analyse, and report on marketing performancemetrics to identify areas of improvement and ensure marketing objectives are being met. What more »
Cardiff, Wales, United Kingdom Hybrid / WFH Options
Digital Health and Care Wales
career. This is an exciting opportunity to join an agile organisation that is leading the way in enabling digital delivery through finance, commercial and performance but more importantly supporting the future digital strategy in NHS Wales. We offer opportunities to pursue further academic qualifications, up to PhD level. Our … will ensure that support is being provided to DHCW in delivering its strategy through objectives set in core areas of financial, commercial, quality and performance management, planning, policy development and compliance. The main duties of the job include: * Acting as Deputy to the Executive Director of Finance and Business … taking accountability for leading and delivering the Finance and Business Assurance functions within DHCW. * Providing a comprehensive, relevant, and value-adding financial, commercial, quality, performance and transformation advice, plan and reporting function for the DHCW Board, its subcommittees, directorate managers and external regulators. * Influencing strategy and policy development on more »
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
BET365
Data Insights Analysts, who support Data Insights management team by analysing various reports. These reports will cover areas such as customer contact, resource and performancemetrics including service level agreements (SLAs) and workforce management (WFM). You will have the opportunity to analyse and evaluate detailed operational data more »
meets high standards of quality • Ensure product documentation including sales collateral and user guides are maintained and easy to use and understand • Utilise product performancemetrics, making data-driven recommendations for continuous improvement • Work closely with sales and marketing to develop go to market strategies • Utilise KPI’s more »
of company assets, including laptops, workstations, and mobile devices. Develop and review KPIs in alignment with ITIL v4 practices. Seek continuous improvement by analysing performancemetrics and feedback. Function as leader within the IT division, ensuring open, transparent, and timely communication between IT, employees, and senior/executive more »
the development of future planning and product roadmap activity Works with minimal supervision, using clearly defined processes and procedures Facilitates the use of the performancemetrics to improve output May be required to provide out of hours support via an on-call rota What to bring Excellent analytical more »
Cinderford, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
improve overall performance. Develop and maintain robust relationships with assigned UK and global customers that consistently achieves the business target for quality, cost and performance and supports the needs of the business. Responsible for managing relationships and negotiating with key customers at a senior and strategic level. Conduct regular … business reviews and performance analyses for key accounts to provide valuable insights and recommendations to enhance client partnerships. Identify areas of risk and improvement within sales to formulate action plans to achieve a competitive advantage, respond to market changes and meet customer demands effectively. Analyse market trends, customer demands … company objectives. Lead, mentor and motivate the sales team to achieve individual and collective sales targets. Identify and drive revenue growth through effective sales metrics and KPIs to ensure consistent performance and profitability. Identify and pursue new business opportunities, partnerships, and client relationships to expand the customer base more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
National Highways
youll be leading on Contribute to creating and reviewing a systems capability strategy which meets the business's strategic requirements and aligns to the performance objectives leading sourcing strategies and plans balancing costs, efficiencies, and service quality Build long-term, strategic relationships with senior stakeholders (internal and external) acting … as a single point of contact for senior stakeholders Lead on business planning, financial forecasting and financial performance for the nominated digital service, and is accountable for commercial communications, supporting negotiations and the management of service relationships with suppliers Support service capability leads in establishing an end-to-end … each tower of capability internal or external customers to ensure that service delivery meets the requirements to support the ideal end to end service performance Develop and oversee service measurement, monitoring service performancemetrics and KPIs to ensure that service delivery meets or exceeds defined targets and more »
staff Understands scope of influence and has engaged senior management to adopt new ways of working Evidence of the design and analysis of change performancemetrics to monitor and control performance Attributes Essential Ability to provide and receive highly complex, highly sensitive or highly contentious information, where more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
the planning, execution, and optimisation of email marketing campaigns, including segmentation, personalization, and A/B testing. Data-Driven Insights: Monitor and analyse key performancemetrics, such as open rates, click-through rates, conversion rates, and ROI, to optimise campaign performance and drive continuous improvement. Use advanced more »
objectives. Product Management: Oversee pricelists and ensure accurate and timely product uploads. Identify opportunities for upselling and new product additions to drive incremental sales. Performance Monitoring: Keep up to date with performancemetrics, category online trends, and consumer insights. Use data-driven insights to inform decision-making … with a focus on achieving measurable results. Knowledge of Amazon Ads, Wayfair Ads, or similar advertising platforms is highly desirable. Benefits: Competitive salary package Performance-based bonuses Opportunities for professional development and growth Collaborative and innovative work environment If you are passionate about ecommerce and driving online sales growth more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Spectrum Brands UK Ltd
operational excellence and drive results. Manage holidays, workload planning, and ensure smooth day-to-day operations for E-commerce customers. Monitor and optimise Operational Performancemetrics, resolve chargebacks, and implement corrective actions. Produce E-commerce KPI reports for designated customers and monitor delivery performance. Advocate for and assist more »
Reporting: Maintain accurate project documentation, including meeting minutes, progress reports, and change orders. Generate regular status reports and presentations for project stakeholders. Analyze project performancemetrics and provide insights for continuous improvement. Qualifications and Skills: Bachelor's degree in engineering, construction management, or related field; master's degree more »